J-8_Past_Performance_Questionnaire__3_.pdf

Department of Homeland Security Contractor Past Performance Survey

Your Name & Title:

Your Organization Address:

Your Contact Info: Phone: Email:

Contractor’s Name:

Contractor’s Address:

Contract Value & Period of Performance:

Contract Number – Title:

Contract Type:

Questions: (Please place an “X” in the appropriate box) Su Ss U N NA

Technical Quality - Reports: Was the report/deliverable format logical and consistent? Were facts clearly presented and used as the basis of synthesis to create logical findings? Were recommendations clearly based on a preponderance of facts and findings (vs. assertions)? Were alternative findings presented that kept findings, etc., in perspective?

Technical Quality – Modeling and Testing: Were data sets sufficient to justify the base assumptions proposed for the model and/or test? Were sensitivity analyses conducted to show clear weaknesses and strengths of the model and test? Are the model and test base assumptions and capabilities adequately described? Are metrics established before the model/test?

Technical Quality - Innovation: How would you rate the contractor staff on this task in terms of innovation, flexibility, openness to new ideas?

Technical Quality – Strategic Frameworks: Did this contractor provide direction and insight for your work in terms of integration within larger Agency strategic frameworks?

Responsiveness: Did the contractor keep you informed during the conduct of the program? Did the contractor help your organization corroborate across your Agency? Did the contractor promptly respond to technical direction? Did contractor personnel work cooperatively and professionally with task sponsor?

Value: Did the product help your efforts to strategically improve agencies policy, operations, and efforts to implement technology into existing operations, particularly in the areas of requirements and performance metric identification?

Timeliness: Was the product delivered on time? Were “quick response” actions completed on time? Did contractor adhere to the task schedule?

Consistency with Work Statement: Was this contractor’s work consistent with the work defined in the agreed-upon scope of work?

Independence: Did the contractor remain independent and objective in its analysis/presentation of results?

Subject Matter Expert: Was the appropriate expertise employed on this task? Were the correct disciplines employed by the contractor to best meet your requirements? Did key personnel stay on the task?

Costs: Were the costs of services reasonable? Was the task completed within or below budget?

Were change proposals reasonably priced

Overall Customer Satisfaction: Were contractor personnel familiar with your needs? Was the contractor committed to customer satisfaction? What is your overall task rating?

Legend: NA Not Applicable Su Superior: Based on an Offeror's past performance record, essentially no doubt exists that the Offeror will successfully perform the required effort.

Sa Satisfactory: Based on an Offeror's past performance record, some doubt exists that the Offeror will successfully perform the required effort.

U Unsatisfactory: Based on an Offeror's past performance record, extreme doubt exists that the Offeror will successfully perform the required effort.

N Neutral: No relevant performance record is identifiable upon which to base a meaningful performance rating. A search was unable to identify any relevant past performance information for the Offeror or key team members/subcontractors or their key personnel. This is neither a negative or positive assessment.

Comments: (Please provide a description of the work and contractor results)

Please submit your comments as an email attachment to: s&a_ffrdc@hq.dhs.gov Department of Homeland Security

RFP HSHQDC-09-R-00016