RFP Program Support Services.doc

U. S. Department of Homeland Security

Request for Proposal No.

HSHQDC-08-R-00092

National Protection and Programs Directorate “Program Support Services for the Office of Infrastructure Protection Planning and Readiness Programs”

Office of Procurement Operations

Washington DC

REQUISITION/PURCHASE

( NEGOTIATED (RFP)

7. ISSUED BY

CODE

WASHINGTON, DC 20528-0001

NOTE: In sealed bid solicitations “offer” and “Offeror” mean “bid” and “bidder”.

SOLICITATION

9. Sealed offers in original and Section L.3 copies for furnishing the supplies or services in the Schedule will be received at the place spelled out in Item 8, or if hand carried, in the depository located in Section L.3, Notice to Offerors_____ until 2:00PM Eastern Standard time ___________

(Hour)

(Date) December 30, 2008

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL

NUMBER

447-5745

11. TABLE OF CONTENTS (see table of contents on next page)

OTHER STATEMENTS OF OFFERORS

OFFER (Must be fully completed by Offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12.

In compliance with the above, the undersigned agrees, if this offer is accepted within 180 calendar days from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13.

DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14.

ACKNOWLEDGMENT OF AMENDMENTS

(The Offeror acknowledges receipt of amendments to the SOLICITATION for Offerors and related

And related documents numbered and dated):

CODE

FACILITY

16.

NAME AND TITLE OF PERSON AUTHORIZED TO SIGN

15A.

NAME

OFFER (Type of Print)

AND

ADDRESS

OF

OFFEROR

15B.

TELEPHONE NUMBER

AWARD (To be completed by Government)

See G.1

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

( 10 U.S.C 2304(c)( ) x 41 U.S.C. 253(c)( )

(4 copies unless otherwise specified)

24. ADMINISTERED BY (If other then Item 7)

25. PAYMENT WILL BE MADE BY

(Signature of Contracting Officer)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 33 (REV.

9-97) Previous edition is unusable Prescribed by GSA - FAR (48 CFR) 53.214(c) Table of Contents

6SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

6B.1 Supplies and Services Being Acquired.

B.2 Term of Contract.

B.3 Types of Task Orders.

B.4 Time and Material (T&M) or Firm Fixed Price (FFP) Rates.

B.5 Fixed Labor Rates Tables.

18SECTION C - STATEMENT OF WORK

C.1 Statement of Work.

SECTION D - PACKAGING AND MARKING

D.1 Packing, Packaging, Marking and Storage of Equipment.

D.2 Markings.

SECTION E - INSPECTION AND ACCEPTANCE

27E.1 FAR 52.252-2 Clauses Incorporated by Reference.

27E.2 Inspection and Acceptance.

27E.3 Scope of Inspection.

SECTION F - DELIVERIES OR PERFORMANCE

28F.1 FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998).

28F.2 Task Order Period of Performance and Pricing.

F.3 Delay Notices to the Government.

F.4 Deliverables.

29F.5 Status Reports.

30SECTION G – CONTRACT ADMINISTRATION DATA

30G.1 Government and Contractor Points of Contact.

30G.2 Task Order Ombudsman.

31G.3 Preparation of Invoices.

33SECTION H – SPECIAL CONTRACT REQUIREMENTS

33H.1 Contractor Justification for Other Direct Costs.

H.2 Training Costs.

H.3 General Purpose Office Equipment (GPOE) and Information Technology (IT) Costs.

H.4 Past Performance Evaluation.

H.5 Advertisements, Publicizing Awards, and News Releases.

H.6 Interrelationships of Contractors.

H.7 Observance of Legal Holidays.

H.8 Information Technology Accessibility for Persons with Disabilities.

H.9 Post-Award Orientation.

H.10 Non-Supervision of Contractor Employees on Government Facilities H.11 Confidentiality of Information.

H.12 Incorporation of Representations, Certifications, and Other Statements of Offeror.

H.13 Task Order Proposals.

H.14 Task Order Issuance.

H.15 Fair Opportunity to be Considered.

H.16 Contract and Task Order Management.

H.17 Incorporation of Small Business Subcontracting Plan.

H.18 HSAR 3052.215-70 Key Personnel or Facilities (DEC 2003).

SECTION I - CONTRACT CLAUSES

I.1 FAR 52.252-2 FAR Clauses Incorporated By Reference (FEB 1998).

I.2 FAR Clauses (Incorporated in Full Text).

47I.3 HSAR Clauses (Incorporated in Full Text).

60SECTION J – LIST OF ATTACHMENTS

Attachment J.1 - Monthly Status Report Format Attachment J.2 - List of Government-Furnished Property.

Attachment J.3 - Subcontracting Plan Attachment J.4 - Resume Instructions Attachment J.5 - Task Order One.

Attachment J.6 - Task Order Two.

Attachment J.7 - Task Order Three.

Attachment J.8 - Format for Task Order.

Attachment J.9 - Past Performance Information.

Attachment J.9a - Questionnaire for Past Performance References Attachment J.10 - ID/IQ Cost/Price Template.

Attachment J.10a - Task Order Cost/Price Template.

Attachment J.11 – DD 254.

SECTION K - REPRESENTATIONS AND CERTIFICATIONS

K.1 FAR 52.203-11 Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions (SEP 2007).

K.2 FAR 52.204-3 Taxpayer Identification (OCT 1998).

K.3 FAR 52.204-5 Women-Owned Business (Other Than Small Business)(MAY 1999) K.4 FAR 52.204-8 Annual Representations and Certifications (JAN 2006).

K.5 FAR 52.215-6 Place of Performance (OCT 1997).

K.6 FAR 52.225-6 Trade Agreements Certificate (JAN 2005).

K.7 FAR 52.230-1 Cost Accounting Standards Notices and Certification (JUN 2000).

K.8 FAR 52.230-7 Proposal Disclosure-Cost Accounting Practice Changes (APR 2005)134

SECTION L – INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 FAR 52.252-1 – Solicitation Provisions Incorporated by Reference (FEB 1998).

L.2 FAR Provisions (Incorporated in Full Text).

L.3 Notices to Offerors.

L.4 Instructions for Submission of Proposals.

SECTION M – EVALUATION FACTORS FOR AWARD

M.1 FAR 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998) M.2 HSAR Provisions (Incorporated in Full Text).

M.3 Basis for Award.

M.4 Relative Order of Importance.

M.5 Evaluation Factors.

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 Supplies and Services Being Acquired

1) The Contractor shall provide those services and supplies necessary to support the Office of Infrastructure Protection (IP) Planning and Readiness Programs effort, in accordance with individual task orders under this multiple award Indefinite Delivery/Indefinite Quantity (ID/IQ) contract. There will be three task orders awarded at time of contract award. Task orders may be issued on Firm Fixed Price (FFP) or Time and Materials (T&M) basis in accordance with Federal Acquisition Regulation (FAR) 16.505. The minimum order guaranteed against this IDIQ contract is $5,000.00 and the maximum ordering amount is $135,136,027.00.

2) CLIN Structure. The contract line item number (CLIN) structure set forth below is designed to provide consistency across all multiple IP task orders. The use of CLINs will be limited to task orders only and structured as set forth below. Task orders issued under this contract will be awarded using FFP and T&M contract types depending upon the requirement.

3) Fixed Price and Time-and-Materials Task Orders. The contract will include fixed hourly rates (fully burdened) for purposes of pricing fixed price and time-and-materials (T&M) task orders in Section B - Fixed Labor Rate Tables.

(SOW para. 4.1)

(SOW para. 4.2)

(SOW para. 4.3)

(SOW para. 4.4)

(SOW para. 4.5)

(SOW para. 4.6)

(SOW para. 4.7)

(SOW para. 5.0)

(SOW para. 5.0) Transition Out

(Optional)

(SOW para. 6.0)

(SOW para. 9.0)

(SOW para. 10.0)

(SOW para. 4.2)

(SOW para. 4.3)

(SOW para. 4.4)

(SOW para. 4.5 )

(SOW para. 4.6)

(SOW para. 4.7)

(SOW para. 5.0) Transition In (Optional)

(SOW para. 5.0) Transition Out

(Optional)

(SOW para. 6.0)

(SOW para. 9.0)

(SOW para. 10.0)

(SOW para. 4.2)

(SOW para. 4.3)

(SOW para. 4.4)

(SOW para. 4.5)

(SOW para. 4.6)

(SOW para. 4.7)

(SOW para. 5.0) Transition In (Optional)

(SOW para. 5.0) Transition Out

(Optional)

(SOW para. 6.0)

(SOW para. 9.0)

(SOW para. 10.0)

(SOW para. 4.2)

(SOW para. 4.3)

(SOW para. 4.4)

(SOW para. 4.5 )

(SOW para. 4.6)

(SOW para. 4.7)

(SOW para. 5.0) Transition In (Optional)

(SOW para. 5.0) Transition Out

(Optional)

(SOW para. 6.0)

(SOW para. 9.0)

(SOW para. 10.0)

(SOW para. 4.2)

(SOW para. 4.3)

(SOW para. 4.4)

(SOW para. 4.5)

(SOW para. 4.6)

(SOW para. 4.7)

(SOW para. 5.0) Transition In (Optional)

(SOW para. 5.0) Transition Out

(Optional)

(SOW para. 6.0)

(SOW para. 9.0)

(SOW para. 10.0)

Note: Travel

This CLIN will be provided under a Not-To-Exceed (NTE) basis at time of task order award. The Offeror is not required to submit pricing at this time. Authorized travel costs, as defined in FAR 31.205-46, outside the local commuting area shall be reimbursed on the basis of actual costs incurred to the extent allowed under the Federal Travel Regulations (FTR). Profit is not authorized.

Note: Other Direct Costs

The offeror shall insert in his proposal the ODCs costs based upon the Government estimated requirements provided in each task order upon award. The cost of general-purpose items required for the conduct of the Contractor’s normal business operations will not be considered an allowable ODC in the performance of task orders under this contract. Profit is not allowed on ODCs under a T&M or LH type task order.

Note: Surge

The pricing will be in accordance with the established labor categories and labor rates per the IDIQ contract. For task orders one through three the estimated surge hours are based on a not-to-exceed amount provided in attachment J.10a Task Order cost/price template. Contractors shall not exceed the ceiling amount set forth in each task order for the surge.

B.2 Term of Contract

The term of this ID/IQ contract will consist of a one-year base period, with four one-year options. Task orders will be issued with periods of performance for up to one year, unless otherwise authorized by the Contracting Officer (CO).

Task Order Requirements. Individual task orders awarded under this contract will contain Statements of Work (SOW) that are within the general scope of the contract’s Statement of Work.

B.3 Types of Task Orders.

a) Firm Fixed Price (FFP) Task Orders.

For FFP type task orders, the quantity of each item or labor category ordered will be multiplied against the rate listed in this schedule or as negotiated for the task order, and the cumulative extended total of all items ordered will define the fixed price for the task order.

b) Time and Material (T&M) Task Orders.

For T&M type task orders, the quantity of hours ordered from each labor category will be specified as deliverable hours billable at the ceiling rates specified in Section B.5, Fixed Labor Rates Tables, or as negotiated, if lower rates are proposed for the task order. Materials will be estimated for each task order and may include applicable indirect costs computed in accordance with the Contractor’s established accounting practices. Profit on materials is not allowable. Consistent with the definition in FAR 52.232-7(b)(1)(ii), “materials” include direct materials (including supplies transferred between divisions, subsidiaries, or affiliates of the Contractor under a common control); subcontracts for supplies and incidental services for which there is not a labor category specified in the contract; other direct costs and travel.

The cumulative extended total of all labor categories ordered plus materials/applicable indirect costs will define the task order’s ceiling price. Reimbursement under the contract shall be governed by the FAR Clause 52.232-7, Payments Under Time and Materials and Labor Hour Contracts.

B.4 Time and Material (T&M) or Firm Fixed Price (FFP) Rates

All task orders issued on a T&M or FFP basis will be priced in accordance with the pricing set forth in Section B.5, Labor Hour Rates Tables. The fixed hourly labor rates will reflect the fully-burdened rates for each labor category and will apply to all direct labor hours. The burdened hourly rates are ceiling price rates and the Contractor may, at its discretion, elect to propose lower hourly rates on a task by task basis. The Government will review the proposed lower hourly rates and determine if the revised rates are realistic and in the best interest of the government. Indirect costs allocated to any materials (e.g., direct materials and other direct costs) shall be proposed consistent with the payment requirements in the clauses at FAR 52.232-7, Payments Under Time and Materials and Labor Hour Contracts and FAR 52.216-7, Allowable Cost and Payment.

The fully-burdened labor rates include all direct, indirect, general and administrative costs and profit or fee. All hourly rates are based on the Contractor’s Cost Accounting Standards (CAS) disclosure statement; or if there is no disclosure statement, the Contractor’s established standard accounting practices.

Rates

1) Government Site Rates. When performing at the Government site, the fully-burdened labor rates reflect the appropriate reduction due to the use of Government facilities. The Government will provide office space, furniture, and office equipment.

2) Contractor Site Rates. When performing at the Contractor site, the fully-burdened labor rates include applicable indirect costs for office space and all normal supplies and services required to support the work. This includes, but is not limited to, telephones, faxes, copiers, personal computers, postage (to include courier services such as Federal Express), ordinary business software (e.g., word processing, spreadsheets, graphics, etc.), normal copying and reproduction costs.

B.5 Fixed Labor Rates Tables.

The Fixed Labor Rates Tables below provides labor category descriptions, fixed hourly rates for performance of the requirements as specified in individual task orders. Fully loaded hourly rates are included for each labor category at both the Contractor site and Government site(s). These fully-loaded hourly rates are the ceiling rates representing the maximum rates allowable for prime Contractors and for any subcontractor that is not listed in the Fixed Labor Rates Tables. For subcontractors that are listed in the tables, the maximum ceiling rate shall be the rate shown in the table for that particular subcontractor. The years cited represent contract years. Below are the Government labor categories. The definition of each labor category is listed in attachment J.10 IDIQ Cost/Price Template. The Contractor may propose additional labor categories or labor categories that are equivalent to the Government’s to fulfill the requirements for the IDIQ. The Contractor may propose labor rate discounts in the task orders.

B.5 - Table 1: Fixed Labor Rates - Contractor Site

B.5 - Table 1 (Continued): Fixed Labor Rates - Contractor Site

B.5 - Table 2: Fixed Labor Rates - Government Site

B.5 - Table 2 (Continued): Fixed Labor Rates - Government Site

(End of Section B)

SECTION C - STATEMENT OF WORK

1.0 GENERAL

1.1 Background

The Contingency Planning and Incident Management Division (CPIMD), within the U.S. Department of Homeland Security (DHS) Office of Infrastructure Protection (OIP), is faced with the challenge of addressing new mission areas as a result of planned OIP reorganization. Although OIP’s mission to lead a coordinated national effort to reduce risks to critical infrastructure/key resources (CI/KR) and strengthen national preparedness remains unchanged, CPIMD is assuming a more prominent and substantive role. CPIMD is expected to assume a much larger role, to both develop contingency plans related to CI/KR and manage IP activities during the entire spectrum of incidents: pre, during, and post. This challenge requires a contractor base that not only understands CPIMD, but also the larger context in which these missions must be performed.

Using National Incident Management System (NIMS) guidelines, CPIMD provides a robust and essential incident management program that monitors steady state, potential incidents, special events and emerging threats. During actual incidents, CPIMD implements incident management procedures to:

· Provide situational awareness and decision-making support in the form of infrastructure protection products;

· Provide manpower and services that enable customers to assist in protection from all hazards threats; and

· Respond to incidents and ensure recovery of the nation’s CI/KR.

CPIMD’s activities to monitor threats to the nation’s CI/KR and prepare all hazards contingency plans for CI/KR protection directly support OIP’s mission. Effective contingency planning is essential not only to ensure the success of the IP mission, but also to achieve the goals stated in the National Infrastructure Protection Plan (NIPP). Developing and exercising contingency plans that focus on CI/KR requirements enhance information sharing capabilities and help build security partnerships that ensure effective risk management and efficient use of resources for CI/KR protection. To establish a foundation for improving national CI/KR preparedness, CPIMD assists OIP in integrating CI/KR protection into the National Response Plan (NRP) and provides education, training and exercise programs to ensure implementation of a well-coordinated incident management program and effective Continuity of Operations (COOP)/Continuity of Government (COG) programs.

2.0 Scope

The contractor(s) shall provide the full range of project management support services to include, but is not limited to: assessing mission needs, analyzing Project goals and objectives, developing a concept of operations, analyzing mission and architecture requirements, analyzing technical performance measurements and metrics, measuring the effectiveness of a Project, and organizing performance assessments. As directed by task orders issued under this contract, the contractor shall furnish the necessary personnel, materials, equipment, facilities, travel and other services required to satisfy the mission needs of IP. While the SOW identifies seven (7) task areas and current Incident Management Projects, the contract is intended to satisfy the full range of program management related requirements. As tasked, the contractor shall provide support for the following task areas:

Task Area 1 Policy, Strategic Analysis, & Planning

Task Area 2 Project Management

Task Area 3 Communications Support Task Area 4 Meeting Support and Facilitation

Task Area 5 Readiness (Training and Exercises) Support

Task Area 6 Continuity of Operations Program Support

Task Area 7 Infrastructure Coordination and Incident Management Support

3.0 Contract and Task Order Management

The contractor shall perform the daily activities required for successful program completion. Examples of monitoring vehicles for this task area include management and status reporting, quality assurance monitoring, configuration management, security management and Work Breakdown Structuring. The contractor shall determine the project organization, coordination, management oversight, and plan to accomplish the work under each Task Order.

4.0 Task Areas

4.1 Task Area 1: Policy, Strategic Analysis & Contingency Planning This task area addresses technical and programmatic support to assist the IP with all aspects of planning, strategic analysis, and policy formulation/development/implementation. This task area provides technical support in the review, analysis and coordination of the IP processes, policy, doctrine, directives, regulations, and implementation.

4.1.1 Policy. The contractor shall provide technical expertise for the review, consolidation, and development of policy in accordance with DHS directives. The contractor shall provide technical support and assistance to IP, and assess information technology and non-IT policies, standards, guidelines, or procedures.

4.1.2 Strategic Planning. The contractor will provide technical expertise for the review, development, and consolidation of strategic and operational plans. The contractor shall assist IP with comprehensive short-term and long-term strategic planning. The contractor shall provide analysis to support program direction. The contractor shall conduct program analysis to include monitoring testing progress, results (short-term and long-term) and reporting. The contractor shall provide analysis of alternatives to address program activities including cost benefit analysis.

4.1.3 Contingency Planning. The contractor shall provide support to IP in carrying out its mission by assisting in developing, reviewing, and commenting on IP matters within national level plans; IP specific plans, policies, and directives; Standard Operating Procedures (SOPs), checklists and other job aids; and Field Operating Guides (FOGs).

4.2 Task Area 2: Project Management

This task area addresses technical and programmatic support to assist IP with all aspects of project management. The contractor shall provide technical support in analyzing requirement needs, program goals and objectives, developing operational plans, analyzing performance metrics, and measuring the effectiveness of a program. In addition, the contractor shall assist with the design, development, refinement, implementation and enforcement of program control processes.

4.2.1 Project Plans. The contractor shall maintain and develop the overall program plans and supporting project plans utilizing Primavera or MS Project. The contractor shall formulate concepts and develop strategic, tactical, and operational plans for key program activities.

4.2.2 Performance Evaluation. The contractor shall assist with developing evaluation criteria and metrics for program evaluations. The contractor shall assist with calculating program performance metrics.

4.2.3 Risk Management. The contractor shall conduct mission risk analysis and assessments to provide recommendations on risk mitigation.

4.2.4 Project Reporting and Analysis. The contractor shall develop external project reports, which includes, but is not limited to: Exhibit 300, monthly program reviews, quarterly program assessments, and other reports related to project management. The contractor shall prepare executive reports and briefings for various projects. The contractor shall conduct and monitor data calls for IP components. The contractor shall provide deliverable tracking, review deliverables, and provide guidance for improvement. The contractor shall support data collection activities. The contractor shall analyze programmatic data, report findings, and conduct process improvement evaluations.

4.2.5 Needs Assessment. The contractor shall support all phases of the acquisition life cycle as related to a program and include: analysis, development, requirements description, acquisition planning, and acquisition development. The contractor shall provide assistance, as related to mission needs, with all phases of the Planning, Programming, Budgeting, and Execution (PPBE) phases for IP.

4.3 Task Area 3: Communications Support This task area addresses technical and programmatic support to assist IP with all aspects of communication. The contractor shall develop internal and external customer Communications Strategies. The contractor shall support the execution of Communication Plans. The contractor shall conduct stakeholder surveys/analysis and document results. The contractor shall assist IP with the creation of internal and external customer presentations. The contractor shall identify key Communication Activities relating to Program Milestones. The contractor shall assist IP with communications related to top-level managers in DHS, high-ranking officials in other Federal agencies, and various governing boards/committees.

4.4 Task Area 4: Meeting Support and Facilitation This task area addresses technical and programmatic support to assist the IP with all aspects of meeting facilitation. The contractor shall lead or facilitating group briefings and discussions, enabling focused decision-making. The contractor shall record discussion content and related facilitation support services. The contractor shall assist with debriefing stakeholders. The contractor shall assist with the preparation of draft and final reports relating to the facilitated issues. The contractor shall facilitate functional and technical meetings as required. The contractor shall conduct process, product and business analysis as required in support of facilitation activities.

4.5 Task Area 5: Readiness (Training and Exercises) Support

This task area addresses technical and programmatic support for IP’s participation in the National Exercise Program, DHS-directed exercises such as Top Officials, Regional and PFO/JFO exercise series, NIPP exercises that address protection of CI/KR, and the IP Incident Management exercise Program. As part of the plan, the contractor will provide exercise support that supports IP preparedness and is compliant with the Homeland Security Exercise and Evaluation Program (HSEEP), National Exercise Plan, National Infrastructure Protection Plan (NIPP), National Response Framework (NRF), National Incident Management System (NIMS) and IP plans.

This task area also addresses technical and programmatic support for IP’s all hazards IP incident management and NIMS training plan. As part of the plan, the contractor will provide training that supports IP preparedness and response activities and is compliant with the NIPP, NRF, NIMS and IP plans. The IP Incident Management Training Plan includes the IP Incident Management Certification Program (IMCP) which mandates the use of Instructional Systems Design (ISD) principles, specifically the use of clearly stated Learning Objectives supported by concise and specific tasks and standards, as well as core documents that will provide the foundation for all formal coursework. The communications design of all courses within the IMCP requires emphasis to ensure that coursework is effective and dynamic where appropriate. As required, contractor shall provide instructors, training materials, classroom space and appropriate technologies.

4.6 Task Area 6: Continuity of Operations Program Support

This task area addresses technical and programmatic support for implementing and executing a viable IP Continuity of Operations Program. The contractor shall have knowledge and understanding of plans, policies, procedures, and protocols for the integration of Federal, State, and local response resources; Knowledge and understanding of the Contingency Planning and Incident Management’s mission associated with infrastructure coordination and the prevention of, response to, and recovery from acts of terrorism. The contractor shall provide for the creation, revision, and/or interpretation of applicable Emergency Operation Plans (EOPs) and National Continuity and Homeland Security Presidential Directives as they relate to the National Infrastructure Protection Plan (NIPP), the National Response Framework (NRF) and Infrastructure Protection.

4.7 Task Area 7: Infrastructure Coordination and Incident Management Support

This task area addresses technical and programmatic support to assist the IP with all aspects of incident management. The contractor shall develop internal and external incident management strategies. The contractor shall support the execution of incident management plans. The contractor shall conduct stakeholder surveys/analysis and document results. The contractor shall identify incident management activities relating to program milestones. The contractor shall assist IP with incident management to DHS and IP senior executives and top-level managers in DHS, and high-ranking officials in other Federal agencies, private sector, and state and local agencies. The contractor shall provide coordination of IP Incident Management through the activities of the IP Watch, Incident Management Cell and Infrastructure Liaison Support Team, which provides deployment support, identifies training requirements and coordinates IP field deployment activities.

5.0 Transition In/Out The transition-in phase shall identify those actions, plans, procedures, and timelines necessary to ensure a smooth transition from contract start date to full operational status by the Contractor. The Contractor shall continue to perform contract requirements during the period between the initial decision date and completion of the phase-in transition period. The Government will provide the Contractor office space and telephone access as available. The phase-in transition period shall begin at date of contract award and shall conclude 30 days later. Upon completion of the phase-in transition period, the Contractor shall assume full operating accountability and responsibility.

The contractor shall develop, document and monitor the execution of a transition-out plan for the contract for transferring responsibility for fulfillment of the tasks described in this SOW to a new contractor or to the Government. The plan shall inventory the subtasks and materials required in order to perform each task and identify a transition team lead. The contractor shall plan for a 30 day transition period for transitioning in and out. The plan shall provide the contact information for contractor individuals who will be assigned to the transition team and identify their roles in transition.

In the event that responsibility for fulfillment of the tasks described in this SOW, either in whole or in part, is transferred to a new contractor or the Government, the contractor shall participate in meetings with the successful contractor and/or Government personnel in order to effect an orderly and efficient transition.

6.0 Surge (Emergency/Critical Support )(Optional)

During incidents or significant events, the successful contractor shall provide additional support to the critical IP field functions within the Joint Field Office (JFO), emergency operations centers, Regional Coordination Centers, and/or FEMA field offices within the 50 states and 5 territories of the United States. The successful contractor will provide coordinating, implementing, testing, training, exercising and operating all aspects of the IP Emergency Preparedness programs across the spectrum of crises scenarios.

Contractor delivery of the additional support is subject to the issuance of a contract modification(s) by the Contracting Officer. The Government will define the work to be performed, working hours, and duration of assignment in writing prior to authorizing performance. Pricing will be in accordance with the established labor categories and labor rates with applicable discounts per the IDIQ contract.

7.0 Period of Performance

The period of performance for the IDIQ is for one year base period and four one year option periods.

8.0 Place of Performance

The place of performance shall be within the National Capital Region (NCR) and various Continuity of Operations Program (COOP) locations.

9.0 Travel

The Contractor may be required to travel in support of this requirement. If travel is required, this travel will be to support participation in meetings, conferences, and planning activities. In accordance with the terms of the task order, travel shall be reimbursed to the extent allowable pursuant to the Federal Travel Regulations (FTR) – prescribed by the General Services Administration.

The contractor shall seek Government approval in advance of incurring any expenses associated with travel. Government approval is provided by the COTR. The contractor shall provide estimated costs, including any quotes, with its approval request. Travel costs will be reimbursed in accordance with the Federal Travel Regulations (FTR). Allowable and reasonable costs incurred by the contractor will be reimbursed within the Not-To-Exceed ceiling established in the task order’s price schedule. The contractor shall not invoice the Government for any associated fee or profit above the actual costs incurred for travel. Once proposed costs are approved by the Government, the contractor shall not exceed the established ceiling.

Local travel will not be reimbursed within a 50-mile radius of the worksite. The worksite shall be considered the Washington D.C. Metropolitan area, or the location of the contractor’s personnel, whichever is within the 50-mile radius.

10.

ODCs ODCs may include, but are not limited to postage, copying, faxing, long distance phone usage, materials and supplies, subcontractor (other than labor), publication costs/documentation/dissemination and subject matter expertise consulting services.

ODCs must be approved prior to incurring any costs. ODCs must be approved by the COTR, and must be necessary, allowable, and allocable for performance of this contract.

ODCs must be submitted in sufficient time to the COTR to give prior approval, and must identify the purpose of the ODCs and cost breakdown.

ODCs will be reimbursed for direct costs as provided in contract to be reimbursed, invoices, including ODCs must provide a detailed breakdown of the actual expenditures invoiced directly related to this contract. Contractor shall maintain the original or eligible copy of receipts for all ODCs invoiced.

11. Security

The contractor must possess a Top Secret facility security clearance issued by the Defense Security Service (DSS), in accordance with the National Industrial Security Program Operating Manual (NISPOM) prior to contract performance. Contractors must possess a minimum SECRET security clearance and key personnel must be able to obtain a TOP SECTRET security clearance with the ability to obtain special compartmentalized information (SCI) access. A DD Form 254, Contract Security Classification Specification, will be executed at the appropriate contract level. Should alternate clearance requirements exist at the task order level, they will be specified in individual task orders.

During the period of this contract, the rights of ingress and egress to and from any office for Contractor’s personnel shall be made available as deemed necessary by the Government. All Contractor employees, whose duties under this contract require their presence at any Government facility, shall be clearly identifiable by a distinctive badge furnished by the Government. In addition, corporate identification badges shall be worn on the outer garment at all times. Obtaining the corporate identification badge is the sole responsibility of the Contractor. All prescribed information shall immediately be delivered to the appropriate Government Security Office for cancellation or disposition upon the termination of employment of any Contractor personnel. All on-site Contractor personnel shall abide by security regulations applicable to that site.

(End of Section C)

SECTION D - PACKAGING AND MARKING

D.1 Packing, Packaging, Marking and Storage of Equipment.

Unless otherwise specified, all items to be delivered under this contract shall be preserved, packaged, and packed in accordance with normal commercial practices to meet the packing requirements of the carrier and ensure safe delivery at destination.

All initial packing, marking and storage incidental to shipping of equipment to be provided under this contract shall be at the Contractor’s expense. The Contractor shall supervise the packing of all acquired equipment furnished by the Contractor and shall supervise the unpacking of equipment to be installed.

D.2 Markings.

All supplies or equipment, submitted to the Contracting Officer’s Technical Representative (COTR), shall be accompanied by a packing list or other suitable shipping document that shall clearly indicate the following:

a) Contract number;

b) Task order number;

c) Name and address of the consignor;

d) Name and address of the consignee;

e) Government bill of lading number covering the shipment (if any); and

f) Description of the item/material shipped, including item number, quantity, number of containers, and package number (if any).

Specific marking requirements may be addressed in individual task orders.

(End of Section D)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FAR 52.252-2 Clauses Incorporated by Reference.

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. The full text of a clause may be accessed electronically at this address: http://www.arnet.gov/far/.

E.2 Inspection and Acceptance.

a) Inspection and acceptance of all work and services performed under each task order will be in accordance with the FAR clauses incorporated herein.

b) Final acceptance of all deliverables and or services performed as specified under each task order will be made in writing, at destination by the COTR or as described in individual task orders.

E.3 Scope of Inspection.

a) All deliverables will be inspected for content, completeness, and accuracy and conformance to task order requirements by the COTR, or as described in individual task orders. Inspection may include validation of information or software through the use of automated tools and/or testing of the deliverables, as specified in the task order. The scope and nature of this testing must be negotiated prior to task order award and will be sufficiently comprehensive to ensure the completeness, quality and adequacy of all deliverables.

b) The Government requires a period not to exceed thirty (30) calendar days after receipt of final deliverable items for inspection and acceptance or rejection unless otherwise specified in the task order.

(End of Section E)

SECTION F - DELIVERIES OR PERFORMANCE

F.1 FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998).

This contract incorporates the following clauses by reference with the same force and effect as if they were given in full text. Upon request, the CO will make their full text available. Also, the full text can be accessed electronically at these internet addresses: http://www.arnet.gov.

F.2 Task Order Period of Performance.

Task orders may be issued during the base period and/or option periods. For task orders that the CO allows to extend beyond the expiration date of the contract, the final contract year’s pricing shall be used.

F.3 Delay Notices to the Government.

In the event the Contractor encounters difficulty in meeting performance requirements, or when he anticipates difficulty in complying with the contract delivery schedule or completion date, or whenever the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract, the Contractor shall immediately notify the CO and the COTR, in writing, giving pertinent details; provided, however, that this data shall be informational only in character and that this provision shall not be construed as a waiver by the Government of any delivery schedule or date, or any rights or remedies provided by law or under this contract.

F.4 Deliverables.

a) All applicable deliverables, their required delivery dates, and destination of delivery will be specified in each task order issued under this contract. The schedule for completion of work to be performed under this contract will be delineated in each task order issued under this contract, as applicable.

b) For purposes of delivery, all deliverables shall be made by close of business (COB) 5:00 P.M. local time (Washington DC) at destination on the date due.

c) All deliverables submitted in electronic format shall be free of any known computer viruses or defects. If a virus or defect is found, the deliverable will not be accepted. The replacement file shall be provided within two (2) business days after notification of the presence of a virus.

d) Each contract-level and task order-level deliverable shall be accompanied by a cover letter from the Contractor on company letterhead. Multiple deliverables may be delivered with a single cover letter describing the contents of the complete package.

e) In the event the Contractor anticipates difficulty in complying with any contract-level delivery schedule, the Contractor shall, ten business days prior, provide written notice to the CO and the COTR. For any task order level deliverable, the Contractor shall provide written notification immediately to the CO and COTR or task monitor. Each notification shall give pertinent details, including the date by which the Contractor expects to make delivery; provided, that this data shall be informational only in character and that receipt thereof shall not be construed as a waiver by the Government of any contract delivery schedule, or any rights or remedies provided by law or under this contract.

F.5 Status Reports.

The Contractor shall provide a monthly task order status report to the CO and the COTR. The sample format is attached in Section J.1. The report is due by the 15th calendar day of each month.

The Government requires status reports for all task orders.