NM_HSHQC7-13-R-00001_QAs.docx

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Protective Security Officer (PSO) Services in New Mexico
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HSHQC7-13-R-00001
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New Mexico Questions and Answers

HSHQC7-13-R-00001

Questions
Answers
1
RFP Reference: Standard Form 1449 Block 15 – The Form does not provide a proposal delivery address.

Request: Please confirm that the address below is the correct proposal delivery address, per the SOLICITATION PROVISIONS, Page 262 OF 390 Proposals are due no later than (2:00 P.M.), (Pacific Time), (January 27, 2014).

Submissions shall be made via hard copy to:

Department of Homeland Security Office of Procurement Operations Attention: Jennifer Goss 32125 32nd Ave S Federal Way, WA 98001 See Amendment 0003

2
RFP Reference: 4. Page Limitation, page 364 of 390

Question: Is the Table of Contents included in the 20-page limitation for the Technical Proposal?

Yes.

3
RFP Reference: Proposal Submission Requirements, page 364 of 390, states, “Proposals shall be comprised of THREE (3) separate sealed envelopes. The first envelope . . . The third envelope shall contain a disc containing a saved electronic copy of the offerors Management Approach (in Microsoft Word or equivalent format) and the offerors Pricing Schedule and Price Element Breakdown (in Microsoft Excel or equivalent format). All of these envelopes should then be sealed in a fourth envelope that clearly identifies the RFP for which it is being submitted.”

Question: Should the Management Approach section to be submitted on the disk be redacted?

Question: Should the Pricing Schedule and Price Element Breakdown be redacted?

Question: Should the CD label be redacted?

The electronic copy and the CD label should be in the original format, including both the Management Approach and Pricing, without redactions.

4
RFP Reference: Exhibit 8A Contractor-Provided Uniform Items – Exhibit 8A lists Arkansas Statewide as the Facility for which uniform items are to be provided

Request: Please provide a Contractor-Provided Uniform Items list for the State of New Mexico

See Amendment 0003

5
RFP Reference: Section 4.4 Licensing Fees, page 61 of 390 - This section states the following: “the Contractor must pay all costs and fees associated with applying for, receiving and maintaining permits and licenses throughout the contract, including payment of all costs and fees for contractor employees who are required by federal, state or local regulating agencies to individually apply for licenses/permits.”

Request: Please provide a list that shows the status of the incumbent’s personnel licenses/permits.

All personnel are currently up to date.

6
RFP Reference: 5.2.2 Medical Standards, page 63 of 390; 5.2.3, Physical Demands, page 65 of 390; 5.3.2 Suitability, page 67 of 390; and 5.4 Security Clearances, page 70 of 390

Question: Do incumbent personnel on the current/existing contact meet the Medical Standards, Physical Demands, and Clearance requirements stated in the RFP or are these new requirements for the new contract?

Incumbent contractor personnel meet all requirements under the current contract. The medical/physical requirements of this RFP differ from those contained in the current/expiring contract.

7
RFP Reference: Section 6 Training, page 74 of 390 - This section outlines the training requirements for the State of New Mexico contract.

Question: Are the training requirements stated in the RFP the training requirements for the current/existing contract or is there a change in the training requirements for the new contract?

Incumbent contractor personnel meet all requirements under the current contract. The RFP requirements differ from the current contract requirements. All PSOs are required to complete all of the required training that is set forth in this RFP, which may vary from the type and quantity of training required under the expiring contract, prior to standing post.

8
RFP Reference: 11. Key Personnel, page 91 of 390

Question: Is the Contract Manager required to be onsite Monday – Friday during normal working hours?

No; however, IAW 11.2.5 of the SOW “CM shall be available during normal working hours (8:00 a.m. to 4:30 p.m.) within 30 minutes by telephone or in person to discuss deficiencies. After normal duty hours or on weekends and holidays, CM shall be available within two hours.”

9
RFP Reference: 11. Key Personnel, page 91 of 390 – Pursuant to the Proposal Conference on December 18, 2013, regarding the Contract Manager

Question: Does the Government require offerors to provide a full-time, 100% dedicated Contract Manager to manage this contract?

Yes

10
RFP Reference: 11. Key Personnel, page 91 of 390

Question: Is it permissible for the Contract Manager to simultaneously manage/oversee other similar Government and/or commercial contracts while serving as the Contract Manager on the State of New Mexico contract, or is the Contract Manager a dedicated, full-time, position exclusively for this contract?

No, the Contract Manager is a dedicated full-time position for this contract.

11
RFP Reference: 11. Key Personnel, page 91 of 390

Question: Please provide the building/location where the Contract Manager currently resides?

The current Contract Manager resides in their company provided office space.

12
RFP Reference: 11. Key Personnel, page 91 of 390

Question: Will the Government provide office space for Key Personnel?

No, the successful offeror is required to provide any necessary office space and furnishings as well as any equipment.

13
RFP Reference: 11. Key Personnel, page 91 of 390

Question: If office space is provided, will the Government provide internet connectivity for the Contract Manager?

Refer to question 12 above.

14
RFP Reference: 7.3.1.1, page 80 of 390, states the following, “Contractor shall maintain personnel files for employees who work under this contract. These files shall reside in Contractor Manager’s office and be made available to Government immediately upon request.

Question: Are these types of records required to be stored onsite or can they be maintained electronically offsite?

IAW 7.3.1.2 of the SOW, Contractor must maintain legible, paper or computerized system (electronic/scanned) files containing training, certification, licensing, and permit information required in SOW.

IAW 7.3.1.1 of the SOW, Contractor shall maintain personnel files for employees who work under this contract. These files shall reside in Contractor Manager’s office and be made available to Government immediately upon request.

15
RFP Reference: Attachment 6 Guard Mount

Question: What are the Guard Mount requirements for this contract?

There are no Guard Mount requirements for this contract.

16
RFP Reference: Exhibit 8C indicates that the Contractor must provide .40 S/W firearms and ammunition.

Question: Is the required .40 S/W used on the current contract or is the .40 S/W a change in firearms platform for the new contract?

The only requirement is for a .40 caliber handgun. There is no platform change.

17
RFP Reference: Exhibit 8F Contractor-Provided Vehicles

Question: Will the Government provide free parking for the required vehicle?

See Amendment 0003

18
RFP Reference: Exhibit 1 – Post Exhibit

Question: Please provide the city and zip codes for the following posts? NM1536 and NM1577

See Amendment 0003

19
RFP Reference: Exhibit 1 – Post Exhibit

Question: Please provide the days of the week when each post is open?

See Amendment 0003

20
RFP Reference: Exhibit 1 – Post Exhibit

Request: Please identify the Level III and Level IV Facilities listed on the Post Exhibit

This information will be provided to the awardee.

21
RFP Reference: Contract Clauses, Far Clause 52.212-4, Contract Terms and Conditions, (k) Taxes, page 11 of 390

Although the Government is exempt from state and local Gross Receipts Tax, contractors are not and would need to include this cost in our price model. The state and local Gross Receipts taxes vary by locality and are between 6% and 8%.

Question: Should Contractors include the New Mexico State Gross Receipts Tax in the fixed hourly rate?

Question: Should Contractors include the New Mexico Local Gross Receipts Tax in the fixed hourly rate?

Question: Will the Government provide a tax exemption certificate that will allow the gross receipts from this contract to be exempt on a State and local basis?

1) IAW FAR Clause 52.212-4 (k), Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

2) See the answer above.

3) No.

22
RFP Reference: Price Proposal, page 371 of 390, states the following: “The minimum wage rates and fringe benefits applicable to this contract are outlined in the attached Department of Labor (DOL) prevailing wage determination(s) and/or the predecessor contractor’s Collective Bargaining Agreement(s) (CBA). For purposes of proposal preparation, where a predecessor contractor’s CBA applies, the minimum wages and fringe benefits of the predecessor contractor’s CBA corresponding to the initial period of performance of this contract shall be regarded as applicable to all additional period of performance under this contract. A list of all service employees including anniversary dates currently on the incumbent Contractor’s (or subcontractor’s) payroll is provided as Attachment #10.”

Question: Please clarify whether any or all of the following constitute Fringe benefits and whether offerors must honor these Fringe benefits during the term of the contract: uniform allowance, shoe allowance, Health & Welfare, paid vacation, and paid holidays.

Uniform Allowance and shoe allowance are not fringe benefits. H&W, paid vacation and paid holidays are fringe benefits.

23
REF: Exhibit 4 G – Government-Provided Screener Training/Proposal Conference - Pursuant to the Proposal Conference, please confirm whether the required Government-Provided Screener Training is 16 hours, not 8 hours as stated in the RFP.

Question: Do all PSOs require Government-Provided Screener Training, or is this training only required for PSOs who will be working with Magnetometers or X-Ray machines? If so, please provide a list of which posts have such equipment?

No, See Amendment 0003

24
RFP: Proposal Submission Requirements – Proposal Conference - Pursuant to the Proposal Conference, the Government discourages the use of binders for the submission of the Technical and Price proposals.

Request: Please provide guidance on what offerors should use in the place of binders for the submission of both the Technical and Price proposals.

Offerors may secure their proposal submissions together with a binder clip, paper clip, etc.

25
Pricing Schedule – Pricing Schedule shows Maximum PSO Service Hours of 220,000 hours. The Exhibit 1 – Post Exhibit for State of Mexico totals 192,669 PSO Service Hours. With a 2% allowance for TAS Service, the total PSO Service Hours is approximately 196,552.38 hours.

What is the purpose of the difference of 23,477.62 PSO Service Hours?

The hours in the post exhibit represent the current known requirement. The hours in the SF 1449 are the maximum hours the government may order under the contract and include more hours than those contained in the post exhibit in order to accommodate potential increases and fluctuations in demand.

26
SOW 5.4.1.2 Security Clearance General Information – Exhibit 1 Post Exhibit shows that Post 7G159 & 7G159A require a TOP SECRET Security Clearance.

1) Considering that SOW 5.4.4.3 states that DHS will not accept interim TOP SECRET clearances, how many incumbent PSO’s hold final TOP SECRET clearances?

2) If answer to 1) is none or an insufficient number of PSOs to staff these two post, will PSOs need the TS clearance for the building prior to contract start?

1) The incumbent contractor has had a sufficient number of Top Secret Clearance Personnel to staff the required posts under the current contract.

2) PSOs will need a TS clearance prior to standing post.

27
SOW 9.21.1.1 Use of DHS Form 139 – What is the source of the “personal identification number” referenced in this section?

The current language in section 9.21.1 which references the PSO using a PIN is under review. The PTS system is incomplete and at this time the PSOs will continue signing in on the DHS form 139.

28
SOW 11.2.5 Contract Manager – This section states, “CM shall be available during normal working hours (8:00 am to 4:30 pm) within 30 minutes by telephone or in person to discuss deficiencies. After normal duty hours or on weekends and holidays, CM shall be available within two hours.

1) With the listed COR located in Oklahoma City and CO in Federal Way, Washington who is the CM required to respond to within these specified time frames?

2) What restrictions are there on the location of the CM within and/or outside the State of New Mexico?

3) Will the CM ever be required to meet the time deadlines in person, since the COR is in another state?

1) The CM is responsible for responding to both the CO and the COR. The SOW does not separate who the CM responds to; however, they are both Government employees that administer contract oversight.

2) The SOW does not include any specific location requirements where the CM must be located.

3) No.

29
Exhibit 8F Contractor-Provided Vehicles – Exhibit 8F states that (1) Sedan is required to be provided by the Contractor for use 12 miles/hours a day.

1. As discussed at the December 18th Pre-Proposal Conference, is the vehicle called for in this exhibit required for this RFP?

1. If so, is the requirement 12 miles or hours a day?

2) Exhibit 1 – Post Exhibit does not reference a vehicle; what post is this required vehicle assigned to?

1. If the contractor places vehicles on the contract for supervisors, will the marking requirements of Exhibit 8F apply?

The vehicle requirement has been removed from the solicitation. See Amendment 0003

30
Exhibit 9E, Government Provided Property HSPD-12 PIV Card Employee Application Process designates three (3) locations for PSOs to be processed for a PIV Card (Albuquerque, NM; Artesia, NM; and El Paso, TX). Based on FPS comments at the December 18th Pre-Proposal Conference that not all locations listed in Exhibit 9E’s may be valid for FPS PIV processing,

1) Which of the three (3) listed locations (Albuquerque, Artesia, El Paso) are valid locations for FPS PIV processing?; (this information is important to accurately allow the contractor to calculate the cost of PIV processing)

2) Will PSO’s be required to possess a PIV to stand post on contract start?

3) If not required to possess a PIV by the contract start date, what is the “drop dead” date for the PIV requirement?

4) Will a government mobile unit for PIV processing be available?

5) Will contractor cost associated with the PIV processing be reimbursed through an equitable adjustment process after start up or does the cost of this process need to be included in the proposal pricing?

1) See Amendment 0003

2) Not at this time.

3) Unknown at this time.

4) Unknown at this time.

5) The cost associated with PIV processing should be built into the proposed hourly rates.

31
Exhibit 4G, Government Provided Screener Training, only references eight (8) hours of training as opposed to the sixteen (16) hours of training referenced in the Exhibit 4G for the Arkansas RFP (it should be noted that the sixteen (16) hours of training is also not referenced in the Exhibit 4E, Contractor Provided Refresher Training, as it is in the Arkansas RFP);

1) Is the sixteen (16) hour Government Provided Screener Training, as provided for in the Arkansas RFP and as discussed at the December 18th Pre-Proposal Conference applicable to the New Mexico RFP?

2) If the sixteen (16) hour course is applicable, will PSOs be required to have completed this training in order to stand post on the contract start date?

3) If no, will PSOs with NWDTP training be allowed to stand screener post until the sixteen (16) hour training is complete:

4) Will PSOs with no screener training be allowed to stand non-screener post until the government has provided the sixteen (16) hour course for all PSOs?

1) Yes, See Amendment 0003.

2) Yes, see revised 6.7.3.1 of the SOW in Amendment 0003.

3) No, see revised 6.7.3.1 of the SOW in Amendment 0003.

4) Yes.

32
Exhibit 1 – Post Exhibit does not include the column “Operating Day” (i.e. M-F excluding holidays) that is provided in the Post Exhibit for the Arkansas RFP;

1) Is it possible to get a revised Post Exhibit to include this column of information?

See Amendment 0003

33
Is the requirement to have PSOs qualify with a serial number specific firearm rescinded as discussed at the December 18th Pre-Proposal Conference applicable to the New Mexico RFP?

Yes.

34
I had a few questions about the scope of work. The hours, days of week etc information. Could I get a more detailed example of the days of the week that would be considered the 1 day per week, 2 days per week and 4 days per week. Which days of the week these would land on?
See Amendment 0003
35
I wanted to get the past performance of this contract. Which company had it before, price schedules and any other history information about the contract in previous years?
The incumbent contractor is The J. Diamond Group, Inc. Contract No.: HSCEC7-09-A-00002. Current pricing based on the requirements of the current contract and not the requirements of this RFP. Proposed rates are at the discretion of the offeror as long as it is in accordance with the minimum wages and fringe benefits set forth in the applicable Area WD or Collective Bargaining Agreement.
36
Page 16 of 390 definitions specifies PSO service required in two categories and defines the two categories as basic services and temporary additional services (TAS). Government anticipates 2% of hours will be as TAS. There is no CLIN to provide a TAS rate

QUESTION: will the government establish a CLIN for TAS or want offerors to provide a TAS rate?

No. The estimated hours for both Basic Services and TAS services are included under the CLINs titled PSO Services. The basic services and TAS services are to be priced as a weighted average hourly rate.

37
Exhibit 4G requires 8 hours government provided screener training. Exhibit 4E requires 8 hours refresher screener training on x-ray and metal detection as part of the 40 hour tri-annual refresher training.

QUESTION: Will the government require or incorporate the NWDTP standards of 16 hours initial screener training on this contract?

Yes, See Amendment 0003

38
Exhibit 4F requires one (1) sedan type vehicle.

QUESTION: will the government specify location, mission of vehicle, and estimated annual miles that vehicle will travel.

The vehicle requirement has been removed from the solicitation. See Amendment 0003

39
Attachment 10 Seniority List has PSOs for entire contract.

QUESTION: Since contract covers multiple locations with varying wage rates will the government provide seniority list by location.

An updated copy of the seniority list has been revised by location and included with Amendment 0003.

40
Exhibit 8F is the Contractor provided vehicle. The last column is headed for vehicle hours or miles per day. It just says “12”. If this is hours, please advise how many miles per day the vehicle travels.

What is site or address where the vehicle is required?

The vehicle requirement has been removed from the solicitation. See Amendment 0003

41
Exhibit 8A is headed Arkansas. Is it correct to assume the uniform requirements are the same in New Mexico?
Yes, See Amendment 0003.
42
Most of the FPS solicitations this year have included an Excel spreadsheet of guard certification and training dates. This is most helpful in the state-wide efforts.

Question/Request for Clarification: Will the Government be providing this record?

No.

43
Should Contractors price the New Mexico Gross Receipts Tax by each locality or will FPS provide an exemption for work performed on Federal property?
Refer to question 21 above.
44
Might you know the incumbent contractor, contract value, and/or contract # for this opportunity?
Refer to question 35 above.
45
What states, for security agency licensing would this contract accept? If we were certified in IL, TX, or OK. Would that be fine for the work in New Mexico? Or do we need certification in that state as well?

IAW Section 4.1.1 of the SOW: Contractor must obtain, renew, and possess required licenses and permits as specified under this contract and applicable federal, state, and/or local regulating agencies.

46
Several posts are operational only 1 to 4 days per week. Please identify which days each week each post is operational. This information is necessary to accurately plan a relief schedule.

A revised Exhibit 1-Post Exhibit has been incorporated to identify which days each week each post is operational. See Amendment 0003

47
7G-180B at 0001NM is operational 5 days per week, but only 150 days per year. Please confirm this information is correct. If this is a seasonal post, please provide the dates when the post is staffed.

The information on the Exhibit 1 is correct. This is a seasonal post that operates during the months of April – October.

48
Is Attachment 8, Field Level Supervision Exhibit is exempt from the Page Count for the technical?
The “Field Level Supervision Exhibit” attachment does not count against the page limitation in the technical proposal.
49
Section 11.4.3 of the SOW states “Training instructor shall possess appropriate certifications to perform First Aid, CPR, AED, and firearms instructions.” Is the intent here for the contractor to have one instructor certified to instruct all topics (i.e. First Aid, CPR, AED, firearms instructions, OC, baton, handcuffing, SGIM, etc) or that the contractor may have multiple instructors who are certified in certain topics (i.e. one instructor certified in firearms, one instructor certified in OC training, one instructor certified in expandable baton training, etc.). Also, may the contractor utilize a contractor to teach certain topics (i.e. first aid, CPR, AED).

The contractor may have multiple training instructors who are certified in multiple areas. A contractor can utilize contractors to teach certain topics however, if a contractor is utilized the requirements outlined IAW Section 11.4 of the SOW remain in effect.

50
The Exhibit 1 Post Exhibit for New Mexico does not include the column designating the days of the week the post is required (i.e. M-F excluding holidays, SS including holidays, etc); whereas the Post Exhibits for Arkansas, Louisiana, and Fort Worth/Austin do have this column. Is it possible to have a Post Exhibit issued for New Mexico that has this column included?

Yes, See Amendment 0003

File details come from the government source that posted it. Updated .