Pre-Solicitation Notice.pdf

National Flood Insurance Program (NFIP) Direct Servicing Agent (DSA) SYNOPSIS/

INDUSTRY DAY Notice

GENERAL INFORMATION:

Document Type: Pre-Solicitation Notice

Number: HSFEHQ-10-R-0121(PS)

Posted Date: July 23, 2010

Classification Code: R499

Set-Asides: N/A

NACIS Code: 524292 –Third Party Administration of Insurance and

Pension Fund.

CONTRACTING OFFICE ADDRESS:

Federal Emergency Management Agency, Office of the Chief Procurement Officer (OCPO), Mitigation Section 395 E Street, S.W., Patriot Plaza, 5 th floor, Washington, DC 20472.

DESCRIPTION:

In accordance with FAR Part 5.207, the Federal Emergency Management Agency (FEMA) is issuing a Pre Solicitation Notice for non- commercial professional services. The contract when awarded shall require a Direct Servicing Agent to issue and service flood insurance policies, collect premiums, adjust and settle claims and, to disseminate information on insurance aspects of the Program to the public, lenders and agents. The Direct Servicing Agent shall provide day-to-day servicing of policies of flood insurance issued directly by FEMA pursuant to the National

Insurance Flood Program (NFIP). Some of the skills set, which might be required for this requirement, include, but are not limited to:

Program management;

All aspects of property and casualty insurance services;

Rating and underwriting property and casualty risks;

Handling insurance premiums and all other related accounting functions, including monthly reporting tasks;

Preparing and responding to performance audits and financial audits;

Managing a national call center;

Processing insurance policies from application to policy issuance and mailing;

Expertise in the area of property and casualty claims adjustment, examination, and re-inspection;

Expertise in reviewing and developing appropriate responses to claims and underwriting inquiries;

Maintain a staff of key personnel with experience in property and casualty underwriting and claims;

Provide IT support to meet the criteria of the DHS Sensitive System Policy Publication, 4300A (Version 2.1, July 26, 2004) or any replacement publication, which the

Contracting Officer will provide upon request; criteria include: final security plan, risk assessment, security test and evaluation, and disaster recovery plan/continuity of operations plan.

For further information on this requirement, please review Attachment A, Statement of Work.

It is anticipated that there will be an award of one (1) Firm-Fixed Price contract for one (1) base year with four (4) one year options. AMD intends to conduct this Acquisition on an unrestricted full and open competition basis under FAR Part 15, Contracting by Negotiation.

The Government will make award to the responsive, responsible firm, whose proposal is most advantageous to the Government, technical and cost/price considered. This is best value procurement. The Government may or may not award to the low price offeror. Numbered notes are not applicable to this requirement.

A formal Request for Proposal (RFP) will be available on FedBizOpps at a later date. Potential

Offerors’ shall be responsible for obtaining the RFP and related amendments, if any, from www.fbo.gov after the RFP has been published.

INDUSTRY DAY NOTICE

For the purpose of this procurement, FEMA will be conducting a Pre-Solicitation Industry Day for the NFIP Direct Servicing Agent acquisition on Wednesday, August 11, 2010. The meeting will provide interested companies with an overview of the NFIP Direct Servicing Agent program and an opportunity to gather more information prior to the solicitation being issued. A question and answer session will also be held for interested parties to obtain information from the

Government. Small businesses are encouraged to attend.

Note: This is NOT a "bidders conference" and this announcement is not a contract, request for proposal, a promise to contract, or a commitment of any kind. The Government will not assume liability for costs incurred by any offeror for presentations, marketing efforts or data offered for http://www.fbo.gov/ examination; therefore the cost of preparing information in response to this notice is not considered an allowable direct charge to the government.

Date: Wednesday, August 11, 2010

Location: NASA Headquarters Auditorium

300 E Street, SW (Between 3 rd and 4 th Streets)

Washington, DC 20024

Time: 9:00am - 12:00pm, EST

For further information, including directions, please see Attachment B, NFIP Industry Day flyer.

Registration:

Attendees must register by Monday, August 2, 2010 to ensure access to the facility. Pre-

Registration is preferred. Please limit attendance from each company to three individuals. Please include the following information for each registrant: (1) company name (2) attendee name(s) (3) phone number, (4) and e-mail address to FEMA-Industry@dhs.gov Please include NFIP Industry

Registration in the subject line.

Pre- Solicitation Point of Contact Information

Contact Information:

Danielle Cotten, FEMA Contract Specialist

(202) 646-4361

Danielle.Cotten@fema.gov

Alternate POC:

Christine Quintana, Contract Specialist

(202) 663-2407

Christine.Quintana@fema.gov mailto:FEMA-Industry@dhs.gov