Attachment_A_Janitoral_Performance_Work_Statement_Rev4_08082014.pdf

Attachment A

HSCEMR-14-R-00002

Performance Work Statement

Department of Homeland Security Immigration and Customs Enforcement

Honolulu, Hawaii Field Office Janitorial Service

1.0 INTRODUCTION

1.1 Organization

U.S. Department of Homeland Security Immigration and Customs Enforcement 500 12th Street, SW Washington, DC 20536

1.2 Background and Objective

The Department of Homeland Security, U.S. Immigration and Customs Enforcement (ICE) office located at 595 Ala Moana Blvd, Honolulu, Hawaii 96813 provides mission support to protect America and uphold public safety. The objective is to obtain contractual janitorial service to maintain the cleanliness and sanitation of the ICE field office. In addition, ICE requires ongoing support in promoting a safe and healthy work environment.

1.3 Scope of Work

The contractor shall provide all labor, supplies (as specified), equipment, supervision, and training for specified services in accordance with the Task Frequency Chart schedule (See Attachment D). The contract performance may begin on the specified date if satisfactory security clearances have been received for the contractor’s personnel. If contract performance for a particular building begins after the beginning of the month, the Government will prorate the contractor’s price for the first month by dividing 20 work days of performance based on their monthly price.

Requirements are provided as the Government’s best gauge of the minimum quality standards to be met. The results of the work performed under this contract will conform to the Janitorial and Grounds Work Quality Requirements and utilize International Sanitary Supply Association (ISSA) Standards, please visit www.issa.com for information. The Government expects that upon daily or periodic inspections, that these minimum standards will be met or exceeded.

http://www.issa.com/

1.4 Hours of Operation

In general, work under this contract shall be performed between the core hours of 0800 and 1700 Hawaii Standard Time (HST), Monday through Friday with the exception of designated Government holidays for the on-site location associated with the PWS. No overtime is authorized under this contract – any schedule adjustments needed to complete tasks shall be coordinated with the onsite COR – PRIOR to performing the tasks

The following Government holidays are normally observed by Government personnel: New Year’s Day, Martin Luther King’s Birthday, Presidential Inauguration Day (metropolitan DC area only), President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal Statute, Executive Order, and/or Presidential Proclamation. Or any other kind of administrative leave such as acts of God (i.e. hurricanes, snow storms, tornadoes, etc.) Presidential funerals or any other unexpected government closures.

1.5 Place of Performance

The primary place(s) of performance will be at ICE Headquarters facilities at 595 Ala Moana Blvd, Honolulu, Hawaii.

1.6 Period of Performance

The period of performance for this contract consists of a 12 month base is from 9/30/2014 through 9/29/2015, with two 12-month option periods and (total of 42 months).

2.0 CUSTODIAL REQUIREMENTS AND QUALITY STANDARDS

For tasks to be performed more than once a day, the second cleaning shall be performed not earlier than six hours after the first cleaning, and not later than twelve hours after the first cleaning. For tasks required to be performed less than once a month (such as floor stripping and apply new wax ) the contractor is required to perform each listed task within the first month of contract performance, and then on a regular schedule thereafter as stipulated in the Task Frequency Chart for the individual locations (See Attachment D).

2.1 Vacuum Carpet: The contractor shall vacuum all carpeted floor areas utilizing a High Efficiency Particulate Air (HEPA) vacuums. Carpeted surfaces shall be maintained free of obvious dirt, dust, other debris and residual matter. The contractor shall move chairs, trash receptacles, and easily removable items to vacuum underneath and return them to their original positions. All tears, burns, and raveling shall be brought to the attention of the Contracting Officer Representative (COR).

2.2 Carpet Bonneting: Carpet traffic areas and common areas as well as office areas shall be surfaced cleaned. This process involves a wet surface cleaning, non-extraction which is method utilizing a rotary floor machine.

Carpet areas shall be clean, free of spots, spills, and removable stains. If necessary, non-absorbent pads or foil will be placed between the carpet and the furnishings. Any rust or stains resulting from the contractor’s lack of carpet protection shall be removed by the contractor, or by the government at the contractor’s expense. The contractor shall be responsible for removing spots/stains smaller than two square feet. Spots/stains two square feet or larger will be removed by the Government. Any furnishing/floor mats moved during the carpet shampoo process shall be returned to their original positions when carpets are dry.

2.3 Shampoo Carpet: All carpets shall be clean, free of spots, spills, and removable stains utilizing a steam/heat extraction type method. If necessary, non-absorbent pads or foil will be placed between the carpet and furnishings.

Any rust or stains resulting form the contractor’s lack of protecting the carpet from furniture stains shall be responsible for removing the spot/stains. The contractor shall be responsible for removing spots/stains smaller than two square feet. Spots/stains two square feet or larger will be removed by the Government. Any furnishing/floor mats moved during the carpet shampoo process shall be returned to their original positions when carpets are dry.

2.4 Sweep Floor: Sweep and dust mop uncarpeted floors as needed. Floor surfaces shall be maintained clean and free of marks, dirt, spills, dust, visible litter, and other foreign matter. Chairs, trash receptacles, and easily moveable items are to be swept underneath of each and returned to their original positions upon completion. No dirt shall be left in corners, under furniture or behind doors.

2.5 Damp Mopping Floors: The contractor shall damp mop all tile and resilient flooring areas, including corners and abutments, so that after mopping, they are clean and free of dirt, water streaks, rust stains, mop marks, string, gum, grease, tar and present an overall appearance of cleanliness. All surfaces shall be dry and the corners clean. The contractor shall move chairs, trash receptacles, and easily movable items and mop underneath of each then return to original positions. The contractor shall remove all splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. The contractor shall not mop wood or carpeted floors. The contractor shall display caution signs when cleaning floors in an area where people other than contract personnel are or will be present before the floors are dry.

2.6 Mopping and Spray Buffing Floors: All resilient and hard floor areas shall be damp mopped and spray buffed so that after mopping they are clean and free of dirt, water streaks, rust stains, mop marks, string, gum, grease, tar and present an overall appearance of cleanliness. The contractor shall apply a uniform coating of nonskid floor finish, so that the floors have a glossy appearance and are free of scuffmarks, heel marks, and other stains and discolorations. The contractor shall not apply floor finish to surfaces that have not been cleaned. All surfaces shall be dry and all corners clean before applying floor finish. There shall not be any build up of wax on floors, baseboards, or walls. The contractor shall remove all splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. The contractor shall not mop wood or carpeted floors. The appropriate precautions such as “Caution” signs shall be displayed when the contractor is cleaning the floors and other than contractor personnel are present.

2.7 Stripping Wax and Applying New Seal & Wax: All tile and resilient flooring areas shall be free of old wax when stripped. A new base coat of non-slip floor wax shall be placed on the floor, so that after buffing, the finish is clean, glossy and uniform in all areas. There shall be no build-up of wax in corners, doorsteps, or next to carpeted areas. Use applicable protective coating and number of coats depending on the type of floor in accordance with coating manufacturer’s recommendation. NOTE: Periodic maintenance of different types of floors such as marble and sheet vinyl flooring may differ from the normal stripping and coating of other types of flooring.

2.8 Clean Walk-Off Mats: Floor mats provided by the Government shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pile.

The Contractor shall sweep, vacuum, or hose-down outside rubber or polyester entrance mats to remove soil and grit. The contractor shall remove soil and moisture underneath entrance mats and return mats to their normal location.

2.9 Stairways/Stairwells: Clean, sweep, and mop stairways/stairwells and surrounding areas. Stairways, including landing, railing, steps, risers and fire protection equipment shall be free of obvious dirt, debris, discarded material and dust.

2.10 Remove Trash: The contractor shall empty and return to their initial location all wastebaskets, cigarette butt receptacles (ashtrays, butt cans, etc.), and other trash containers within the area. Boxes, cans and papers placed near a trash receptacle and marked “Trash” shall be removed by the contractor. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. The Contractor shall remove ashes and debris from community cigarette butt receptacles and place in a nonflammable container. The contractor shall dispose of trash in plastic bags secured with bag ties and placed in dumpster. The contractor shall pick up any trash that may fall in or around the facility or grounds during removal of collected trash.

2.11 Cleaning and Sanitizing Waste Receptacles (Minimum 36 Gals);

Waste receptacles shall be emptied; water hosed down, cleaned and sanitized. All trash cans/receptacles shall be kept free of spillage and grime.

2.12 Perform Dusting, Low: The contractor shall thoroughly dust all horizontal surfaces of furniture and cleared desk tops so that after dusting, lint, litter, and dry soil shall be removed from surfaces of cleared desks, chairs, file cabinets, and other types of office furniture and equipment and from ledges, picture frames, window sills, hand rails, etc. To a line 7’0” above floor level.

There shall be no dust streaks. Corner crevices, molding, and ledges shall be free of all dust. There shall be no oils, spots, smudges, or streaks on dusted surfaces caused by dusting tools. NOTE: In dusting of horizontal spaces (7 feet and below), working papers shall not be disturbed. However, desk type items shall be lifted and dust removed from the surrounding areas.

The contractor shall not dust typewriters, computers, business machines and equipment similar in nature without permission of the employee (Contractor shall ask employee before proceeding with dusting and cleaning of such equipment). DO NOT use feather duster, use damp cloth.

2.13 Clean Glass Doors/Partitions: The contractor shall damp wipe mirrors and both sides of all glass in doors, display cases and adjacent trims, partitions and bookcases and any other glass within approximately 70 inches of the floor so that after cleaning the glass, there shall be no traces of film, dirt, smudges, water, and glass shall not be cloudy.

2.14 Cleaning Interior/Exterior Window: The contractor shall clean interior and exterior window surface and adjacent areas to ensure that all surfaces of interior/exterior are clean. All glass surfaces are to be free or streaks and stains and all adjacent surfaces are to be dry. All glass surfaces shall be free of paint, putty, film, and foreign matter. NOTE: The Government will remove and reinstall any metal security screens as required to allow cleaning of the windows

2.15 Cleaning Drinking Fountains & Bottled Water Dispenser: The contractor shall clean and disinfect drinking fountains and water dispensers to ensure that the water spouts and fountains are clean and sanitized. The porcelain or stainless steel surfaces shall be clean and bright, and they shall be free of dust, spots, stains, and streaks. Drinking fountains shall be kept free of trash, ink, coffee grounds, etc. And nozzles free from encrustation and scales.

2.16 Clean Break Room/Lunch/Lounge Areas: The contractor shall clean all tabletops and chairs, soda machines, walls and doors and disinfect surfaces areas. Surface areas are to be free of dirt, spills, drips, removable stains, and food and beverage remnants. Vacuum carpet thoroughly. Trashcans used for food remnants will be cleaned and sanitized.

2.17 Clean Government Owned Refrigerators and Microwave: Damp wipe with an approved food service disinfecting agent, the inside and outside of microwaves and refrigerators. Refrigerators and microwaves shall be free of spills, drips, food splatters, removable stains and food remnants. On-site COR will coordinate the day and time for the cleaning of the inside of the microwaves and refrigerators.

2.18 Perform Spot Cleaning: The contractor shall perform spot cleaning by removing smudges, fingerprints, marks, graffiti, streaks, etc., from washable surfaces of the walls, partitions, baseboards, doors, mirrors, glass, carpets, window surfaces, floors and fixtures. Government personnel shall accomplish any repainting of walls. The contractor shall use germicidal detergent in restrooms, locker rooms, break areas, exercise room, and drinking fountains. Brass hardware, aluminum bars, and other metal on doors and cigarette urns shall have a uniform appearance, and be free of stains, spots, and free from evidence of soil.

2.19 Sweep and Damp Mop Restroom/Locker Room/Holding Cell Floors:

The contractor shall sweep the floor so it is free of visible litter, dirt, dust, mud, and foreign debris. Holding cell with drains shall be hosed down with water so that no dirt, mud or other debris remains. A trained cleaning crew utilizing protective clothing and equipment in accordance with OSHA regulations will clean spills of all bio-hazardous waste promptly. After mopping and/or hosing, floors shall have a uniform appearance and be free of streaks, debris, or standing water. Holding cells will only be entered for the purpose of cleaning or re-supplying when detainees are not present.

2.20 Clean/Disinfect Restrooms/Locker Rooms/Holding Cells/Showers:

The contractor shall disinfect all surfaces of partitions, stalls, faces of toilet bowls, urinals, lavatories, showers, dispensers, exercise equipment, and other such surfaces; using a germicidal detergent followed by a clean water rinse so that after cleaning they are free of stains, marks and dirt. This includes the interior and exterior of glass or plastic windows, doors, walls, dividers and utilities within the holding cells. Toilet seats shall be placed in an upright position when cleaned. Damp wipe and polish dry mirrors, restrooms vanities, shelves, dispensers, chrome fixtures and exposed pipes up to 7 feet from the floor. Holding cells will only be entered for the purpose of cleaning or re-supplying when detainees are not present.

2.21 De-scaling Restrooms/Locker Rooms/Holding Cells: The contractor shall de-scale toilet bowls and urinals so that after de-scaling, the entire surface shall be free from streaks, stains, scales, scum, urine deposits, and rust stains. Sanitary receptacles in women’s restroom and locker room shall be cleaned and washed. The surface of paper towel cabinets and soap dispenser shall be cleaned. Holding cells will only be entered for the purpose of cleaning or re-supplying when detainees are not present.

2.22 Supply Restrooms/Locker Rooms/Holding Cells: The contractor shall check and re-supply restrooms/locker room/holding cells with toilet paper, paper towels, and hand soap, so the rooms are sufficiently stocked until the next cleaning schedule. Holding cells will only be entered for the purpose of cleaning or re-supplying when detainees are not present.

2.23 Clean Gym/Weight Room Areas: Damp wipes and sanitizes chairs, benches, and cardio equipment in the gym area. Floors should be vacuumed, swept, or mopped depending on type of floor and according to manufactures recommendation.

2.24 Perform Dusting, High: High cleaning shall be provided to maintain a clean dust-free appearance. High cleaning involves all areas over 70 inches tall and includes Venetian blinds, recessed lighting fixtures, window ledges, flat surfaces, conduit, all overhead piping, vertical surfaces, camera fixture covers, AC grills, air conditioning boxes, tops of partitions and ceiling fans where installed. Ceilings are to be free of cobwebs and loose dirt. The contractor shall clean light fixtures so that fixtures shall be free of bugs, dirt, dust, grease or other foreign matter. The contractor shall only be responsible for the exterior of the lights.

2.25 Wash Venetian Blinds: Wash all blinds in the building. Clean cords.

Report any defective cords to the COR. Both sides of blind slats shall be clean and free of dust and water spots. Cords shall be free of dust, dirt, stains, and shall not be sticky to the touch.

2.26 Dust Venetian Blinds: Both sides of blind slats shall be dusted so that after dusting, no dust or lint remains.

2.27 Clean Air-Conditioning Units, Diffuser and Air Vents/Grills: All ceiling, door and wall diffuser/vents shall be maintained to appear clean and free from excessive dust accumulation. The air-conditioning units (facing the interior of the room) shall be wiped clean and be free of dust, cobwebs, and dirt.

2.28 Clean Light Fixtures: The contractor shall clean light fixtures so that fixture shall be free of bugs, dirt, dust, grease, or other foreign matter. The contractor shall only be responsible for the exterior of the lights.

2.29 Perform Cleaning in Main Lobby/Entrance: The contractor shall clean public waiting area in main lobby and entrance windows and glass doors, so after cleaning, they are free of paper, trash, bottles, and other discarded material. Benches shall be wiped clean and tile floors shall be damp moped using proper caution signs until floor is dry. Trash cans outside of main entrance shall be emptied and steps and sidewalk fronting main entrance shall be cleaned of debris. Approximately 460sf.

3.0 MISCELLANEOUS REQUIREMENTS

3.1 The work under this contract shall be performed with a minimum disruption to the Government personnel working on site.

3.2 Lights shall be used only in areas where and at the time when work is actually being performed. Unnecessary lights should be turned off.

3.3 Mechanical equipment controls for heating, ventilation, and air-conditioning system shall not be adjusted by the workers.

3.4 Water faucets or valves shall be turned off after the required usage has been accomplished.

3.5 Windows shall be closed and lights and fans turned off when not in use.

3.6 Lost and found articles shall be turned in the same day to the designated location within the main office. This location shall be designated by the on-site COR.

3.7 Immediately notify the designated officer on duty when an unauthorized or suspicious person is seen on the premises.

3.8 Report any items in need of repair that are discovered during performance of duties to the on-site contact and to the COR.

3.9 Lock rooms in security areas after cleaning and return keys to the designated office.

3.10 Ensure that upon completion of work, all tools, equipment, and supplies are stored properly.

3.11 Move readily moveable furniture and equipment from the area when cleaning.

3.12 Keys may be signed out and issued to the contractor on a daily basis and returned signed in at the end of the shift. It shall be the contractor’s responsibility to arrange for adequate security of the building and facilities at the end of each day. Contractor shall report any lost keys and shall be responsible for paying the cost of a new lock or keys; changing a combination, or combination lock, if the contracting officer determines that a replacement is necessary due to the loss of a key or if the contracting officer determines that the security may have been compromised.

3.13 Do not clean interview rooms when interviews are being conducted.

3.14 Do not vacuum when people are on the phone. Skip area and return later.

3.15 Do not clean the holding cells when there are people in them.

4.0 SECURITY REQUIREMENTS FOR PERSONNEL

Performance of this contract requires that Contractor personnel meet the minimum security clearance or investigation requirements of Immigration and Customs Enforcement. All Contractor personnel shall be U.S. citizens. There shall be no exceptions to this policy.

4.1 GENERAL

The Department of Homeland Security (DHS) has determined that performance of the tasks as described requires that the Contractor, subcontractor(s), vendor(s), etc. (herein known as Contractor) have access to sensitive DHS information, and that the Contractor will adhere to the following.

4.2 PRELIMINARY DETERMINATION

COR will exercise full control over granting; denying, withholding or terminating unescorted government facility and/or sensitive Government information access for Contractor employees, based upon the results of a background investigation. ICE may, as it deems appropriate, authorize and make a favorable expedited pre-employment determination based on preliminary security checks. The expedited pre-employment determination will allow the employees to commence work temporarily prior to the completion of the full investigation. The granting of a favorable pre-employment determination shall not be considered as assurance that a favorable full employment determination will follow as a result thereof. The granting of a favorable pre- employment determination or a full employment determination shall in no way prevent, preclude, or bar the withdrawal or termination of any such access by ICE, at any time during the term of the contract.

No employee of the Contractor shall be allowed to enter on duty and/or access sensitive information or systems without a favorable preliminary fitness determination or final fitness determination by the Office of Professional Responsibility, Personnel Security Unit (OPR-PSU). No employee of the Contractor shall be allowed unescorted access to a Government facility without a favorable pre-employment determination or full employment determination by the OPR-PSU.

Contract employees are processed under the DHS Management Directive 6-8.0.

The contractor shall comply with the pre-screening requirements specified in the DHS Special Security Requirement – Contractor Pre-Screening paragraph located in this contract, if HSAR clauses 3052.204-70, Security Requirements for Unclassified Information Technology (IT) Resources; and/or 3052.204-71, Contractor Employee Access are included in the Clause section of this contract.

4.3 BACKGROUND INVESTIGATIONS

Contract employees (to include applicants, temporaries, part-time and replacement employees) under the contract, needing access to sensitive information, shall undergo a position sensitivity analysis based on the duties each individual will perform on the contract. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted. Background investigations will be processed through the Personnel Security Unit.

Prospective Contractor employees shall submit the following completed forms to the Personnel Security Unit through the Contracting Offices Representative (COR), no less than 15 days before the starting date of the contract or 5 days prior to the expected entry on duty of any employees, whether a replacement, addition, subcontractor employee, or vendor:

1. Standard Form 85P “Questionnaire for Public Trust Positions” Form will be submitted via e-QIP (electronic Questionnaires for Investigation Processing) (Original and One Copy)

2. Three signed eQip Signature forms: Signature Page, Release of Information and Release of Medical Information (Originals and One Copy)

3. Two FD Form 258, “Fingerprint Card”

4. Foreign National Relatives or Associates Statement (Original and One Copy)

5. DHS 11000-9, “Disclosure and Authorization Pertaining to Consumer Reports Pursuant to the Fair Credit Reporting Act” (Original and One Copy)

6. Optional Form 306 Declaration for Federal Employment (applies to contractors as well) (Original and One Copy)

Prospective Contractor employees who currently have an adequate current investigation and security clearance issued by the Defense Industrial Security Clearance Office (DISCO) or by another Federal Agency may not be required to submit complete security packages, and the investigation will be accepted for adjudication under reciprocity.

An adequate and current investigation is one where the investigation is not more than five years old and the subject has not had a break in service of more than two years.

Required forms will be provided by ICE at the time of award of the contract. Only complete packages will be accepted by the OPR-PSU. Specific instructions on submission of packages will be provided upon award of the contract.

Be advised that unless an applicant requiring access to sensitive information has resided in the US for three of the past five years, the Government may not be able to complete a satisfactory background investigation. In such cases, DHS retains the right to deem an applicant as ineligible due to insufficient background information.

The use of Non-U.S. citizens, including Lawful Permanent Residents (LPRs), is not permitted in the performance of this contract for any position that involves access to DHS /ICE IT systems and the information contained therein, to include, the development and / or maintenance of DHS/ICE IT systems; or access to information contained in and / or derived from any DHS/ICE IT system.

4.4 TRANSFERS FROM OTHER DHS CONTRACTS:

Personnel may transfer from other DHS Contracts provided they have an adequate and current investigation (see above). If the prospective employee does not have an adequate and current investigation an eQip Worksheet will be submitted to the Intake Team to initiate a new investigation.

Transfers will be submitted on the COR Transfer Form which will be provided by the Dallas PSU Office along with other forms and instructions.

4.5 CONTINUED ELIGIBILITY

If a prospective employee is found to be ineligible for access to Government facilities or information, the COR will advise the Contractor that the employee shall not continue to work or to be assigned to work under the contract.

The OPR-PSU may require drug screening for probable cause at any time and/ or when the contractor independently identifies, circumstances where probable cause exists.

The OPR-PSU may require reinvestigations when derogatory information is received and/or every 5 years.

ICE reserves the right and prerogative to deny and/ or restrict the facility and information access of any Contractor employee whose actions are in conflict with the standards of conduct, 5 CFR 2635 and 5 CFR 3801, or whom ICE determines to present a risk of compromising sensitive Government information to which he or she would have access under this contract.

The Contractor will notify OPR-PSU of all terminations/ resignations within five days of occurrence. The Contractor will return any expired ICE issued identification cards and building passes, or those of terminated employees to the COR. If an identification card or building pass is not available to be returned, a report must be submitted to the COR, referencing the pass or card number, name of individual to whom issued, the last known location and disposition of the pass or card. The COR will return the identification cards and building passes to the responsible ID Unit.

The Contractor will report any adverse information coming to their attention concerning contract employees under the contract to the OPR-PSU through the COR, as soon as possible. Reports based on rumor or innuendo should not be made. The subsequent termination of employment of an employee does not obviate the requirement to submit this report. The report shall include the employees’ name and social security number, along with the adverse information being reported.

The Contractor will provide, through the COR a Quarterly Report containing the names of personnel who are active, pending hire, have departed within the quarter or have had a legal name change (Submitted with documentation) . The list shall include the Name, Position and SSN (Last Four) and should be derived from system(s) used for contractor payroll/voucher processing to ensure accuracy.

Submit reports to the email address psu-industrial-security@ice.dhs.gov

4.6 EMPLOYMENT ELIGIBILITY

The contractor shall agree that each employee working on this contract will successfully pass the DHS Employment Eligibility Verification (E-Verify) program operated by United States Citizenship and Immigration Services (USCIS) to establish work authorization.

The E-Verify system, formerly known as the Basic Pilot/Employment Eligibility verification Program, is an Internet-based system operated by DHS USCIS, in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. E-Verify represent the best means currently available for employers to verify the work authorization of their employees.

The Contractor must agree that each employee working on this contract will have a Social Security Card issued and approved by the Social Security Administration. The Contractor shall be responsible to the Government for acts and omissions of his own employees and for any Subcontractor(s) and their employees.

Subject to existing law, regulations and/ or other provisions of this contract, illegal or undocumented aliens will not be employed by the Contractor, or with this contract.

The Contractor will ensure that this provision is expressly incorporated into any and all Subcontracts or subordinate agreements issued in support of this contract.

4.7 SECURITY MANAGEMENT

The Contractor shall appoint a senior official to act as the Corporate Security Officer.

The individual will interface with the OPR-PSU through the COR on all security matters, to include physical, personnel, and protection of all Government information and data accessed by the Contractor.

The COR and the OPR-PSU shall have the right to inspect the procedures, methods, and facilities utilized by the Contractor in complying with the security requirements under this contract.

Should the COR determine that the Contractor is not complying with the security requirements of this contract; the Contractor will be informed in writing by the Contracting Officer of the proper action to be taken in order to effect compliance with such requirements.

The following computer security requirements apply to both Department of Homeland Security (DHS) operations and to the former Immigration and Naturalization Service operations (FINS). These entities are hereafter referred to as the Department.

4.8 INFORMATION TECHNOLOGY SECURITY CLEARANCE

When sensitive government information is processed on Department telecommunications and automated information systems, the Contractor agrees to provide for the administrative control of sensitive data being processed and to adhere to the procedures governing such data as outlined in DHS IT Security Program Publication DHS MD 4300.Pub. or its replacement. Contractor personnel must have favorably adjudicated background investigations commensurate with the defined sensitivity level.

Contractors who fail to comply with Department security policy are subject to having their access to Department IT systems and facilities terminated, whether or not the failure results in criminal prosecution. Any person who improperly discloses sensitive information is subject to criminal and civil penalties and sanctions under a variety of laws (e.g., Privacy Act).

4.9 INFORMATION TECHNOLOGY SECURITY TRAINING AND OVERSIGHT

All contractor employees using Department automated systems or processing Department sensitive data will be required to receive Security Awareness Training.

This training will be provided by the appropriate component agency of DHS.

Contractors who are involved with management, use, or operation of any IT systems that handle sensitive information within or under the supervision of the Department, shall receive periodic training at least annually in security awareness and accepted security practices and systems rules of behavior. Department contractors, with significant security responsibilities, shall receive specialized training specific to their security responsibilities annually. The level of training shall be commensurate with the individual’s duties and responsibilities and is intended to promote a consistent understanding of the principles and concepts of telecommunications and IT systems security.

All personnel who access Department information systems will be continually evaluated while performing these duties. Supervisors should be aware of any unusual or inappropriate behavior by personnel accessing systems. Any unauthorized access, sharing of passwords, or other questionable security procedures should be reported to the local Security Office or Information System Security Officer (ISSO).

1.0 INTRODUCTION