Solicitation_(RFP)_HSCG84-16-R-AA5499_(61_Pgs).pdf

ATTENTION TO OFFEROR

The U.S. COAST GUARD SHORE INFRASTRUCTURE LOGISTICS CENTER (SILC) invites you to submit a proposal, via the Acquisition of Commercial Items and Contracting by Negotiation procedures (cf. Federal Acquisition Regulation [FAR] Parts 12, Acquisition of Commercial Items and FAR Part 15, Contracting by Negotiations), to provide the following commercial services: All labor, materials, equipment and any other items or services applicable or appropriate for Waste Water Treatment Plant Operation Services at USCG Sector Filed Office (SFO) Eastern Shore, Chincoteague, VA.

1. This requirement is using 100% SMALL BUSINESS SET-ASIDE procedures. The North American Industry Classification System (NAICS) code 221320 applies to this RFP, and its size standard is $20.5M.

These services are being solicited under Request for Proposal (RFP) HSCG84-16-R-AA5499

Any and all questions regarding this solicitation shall be submitted in writing to the Contract Specialist, at Connet.M.Broadnax@uscg.mil; no later than COB Wednesday, 16 March 2016.

Any Amendments will be posted on the Federal Business Opportunity Website at www.fbo.gov.

It is the potential offer’s responsibility to monitor these avenues for release of any future amendments to the solicitation.

PLEASE CAREFULLY READ AND COMPLETE THE ENTIRE SOLICITATION DOCUMENT.

The following information is highlighted for your attention:

1. Be sure to complete the SF1449 first page of offer, including appropriate signature.

2. Be sure to complete all required prices set forth in the Schedule of Supplies/Services

(Block 19 through 24), Unit Price and Total Amount information required starting on Page 4 of 59.

3. Be sure to read FAR Provisions 52.212-1 Instructions to Offerors -- Commercial Items and 52.212-2 Evaluation - Commercial Items.

4. For site visit information, see FAR Provision 52.237-1 – Site Visit on Page 43 of 59.

5. Be sure that your offer reaches this office by the time and date specified in Block #8 of the SF1449, and/or in any amendments thereto (NO ELECTRONIC OFFERS WILL BE

ACCEPTED):

The offeror shall submit ONE (1) Original and ONE (1) Copy of the offer and any additional documentation to the following Contract Specialist/Address by the DATE and TIME specified in Block 8 of the SF1449, Page 1 of the RFP:

COMMANDING OFFICER

USCG Shore Infrastructure Logistics Center (SILC)

ATTN: CONNET M. BROADNAX (COB2E)

300 EAST MAIN STREET, SUITE 965

NORFOLK, VA 23510-9113.

FAILURE TO COMPLETE THE SOLICITATION DOCUMENT AND AMENDMENTS AS

REQUIRED MAY RESULT IN DELAY OF AWARD OR DETERMINATION THAT YOUR OFFER

IS NOT RESPONSIVE.

mailto:Connet.M.Broadnax@uscg.mil

NOTICE FOR FILING AGENCY PROTESTS

United States Coast Guard Ombudsman Program

It is the policy of the United States Coast Guard (USCG) to issue solicitations and make contract awards in a fair and timely manner. The Ombudsman Program for Agency Protests (OPAP) was established to investigate agency protest issues and resolve them without expensive and time consuming litigation. OPAP is an independent reviewing authority that is empowered to grant a prevailing protester essentially the same relief as the Government Accountability Office (GAO).

Interested parties are encouraged to seek resolution of their concerns within the USCG as an Alternative Dispute Resolution (ADR) forum rather than filing a protest with the GAO or some external forum. Interested parties may seek resolution of their concerns informally or opt to file a formal agency protest with the Contracting Officer or Ombudsman.

Informal Forum with the Ombudsman. Interested parties who believe a specific USCG procurement is unfair or otherwise defective should first direct their concerns to the applicable Contracting Officer. If the Contracting Officer is unable to satisfy their concerns, interested parties are encouraged to contact the U.S. Coast Guard Ombudsman for Agency Protests. Under this informal process the agency is not required to suspend contract award performance. Use of an informal forum does not suspend any time requirement for filing a protest with the agency or other forum. In order to ensure a timely response, interested parties should provide the following information to the Ombudsman: solicitation/contract number, contracting office, Contracting Officer, and solicitation closing date (if applicable).

Formal Agency Protest with the Ombudsman. Prior to submitting a formal agency protest, protesters must first use their best efforts to resolve their concerns with the Contracting Officer through open and frank discussions. If the protester’s concerns are unresolved, an Independent Review is available by the Ombudsman. The protester may file a formal agency protest to either the Contracting Officer or as an alternative to that, the Ombudsman under the OPAP program.

Contract award or performance will be suspended during the protest period unless contract award or performance is justified, in writing, for urgent and compelling reasons or is determined in writing to be in the best interest of the Government. The agency’s goal is to resolve protests in less than 35 calendar days from the date of filing. Protests shall include the information set forth in FAR 33.103(d) (2). If the protester fails to submit the required information, resolution of the protest may be delayed or the protest may be dismissed. To be timely protests must be filed within the period specified in FAR 33.103(e). Formal protests filed under the OPAP program should be submitted electronically to OPAP@uscg.mil and the Contracting Officer or by hand delivery to the Contracting Officer.

Election of Forum. After an interested party protests a Coast Guard procurement to the Contracting Officer or the Ombudsman, and while the protest is pending, the protester agrees not to file a protest with the GAO or other external forum. If the protest is filed with an external forum, the agency protest will be dismissed.

The Ombudsman Hotline telephone number is 202.372.3695.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 2 of 59

RFP# HSCG84-16-R-AA5499

NAME OF OFFEROR OR CONTRACTOR

Continuation of SF1449 – Block 16/Contract Management

Notwithstanding the Contractor’s responsibility for total management during the performance of the contract, the administration of the contract will require maximum coordination between the Government and the contractor. The individuals listed below will be the Government points of contact during the performance period as follows:

The Field Support Services Contracting Section (SILC-COCO-BSS-COB2E), U.S. Coast Guard, Shore Infrastructure Logistics Center (SILC) will perform all contract administration under this contract. The location of the Primary Contracting Officer, Alternate(s) Contracting Officer, and Contract Specialist/Administrator for the contract is at 300 East Main Street, Suite 965, Norfolk, VA 23510-9113. Communication pertaining to contractual administrative matters shall be addressed to the one of the Contracting Officers listed below. Changes in, or deviation from, the scope of work will not be effected without a written modification to the contract as executed by a SILC Contracting Officer.

PRIMARY:

Contracting Officer: Mr. Reginald B. Henderson, Telephone No. 757-628-4129 Email: reginald.b.henderson@uscg.mil

ALTERNATES:

Contracting Officer: Ms. Tracey Strawbridge, Telephone No. 757-628-4130 Email: tracey.strawbridge@uscg.mil

Brach Manager/Contracting Officer: Ms. Jeanie Thorne, Telephone No. 757-628-4109 Email: jeanie.s.thorne@uscg.mil

The Contract Specialist/Administrator, Ms. Connet M. Broadnax; Telephone No: 757-628- 4121, serves as the point of contact between the Contractor and the Contracting Officer;

however, this person does not have a warrant that provides the authority to contractually commit the Government.

The Contracting Officer's Representative (COR) is a Government personnel designated in writing by the Contracting Officer to act as technical advisor for the Contracting Officer for items within the scope of the contract. The COR performs functions such as review and/or inspection and acceptance of supplies and services and of a technical nature. A designation letter will set forth the authorities and limitations of the COR under the contract.

Continuation of SF1449 – Block 17b/Remittance Address

Contractor desiring payment to be mailed to an address different from the address shown in Block 17A, SF1449, shall insert such address in the proposal.

mailto:reginald.b.henderson@uscg.mil mailto:tracey.strawbridge@uscg.mil mailto:jeanie.s.thorne@uscg.mil

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 3 of 59

Continuation of SF1449 – Block 18b/Invoice Procedures

Invoicing Instructions: Electronic submission of Invoices is mandatory

1. The Contractor shall submit invoices for services via Coast Guard Finance Center

Website at: http://www.fincen.uscg.mil/centralinv/central_inv_contr.cfm

2. The web submission requires the contractor to complete the Invoice Receipt Cover Form, select the Invoice Routing Code, and attach a PDF file of the invoice and any other supporting documentation.

3. A sample of the Invoice Receipt Cover Form is provided below. Mandatory information to be completed is highlighted in red on the website.

Invoice Routing Code:

TRACEN YORKTOWN

(help) Invoice Receipt Date:

MM/DD/YY

(help)

Contract Number: (help) Invoice Number: (help)

Requisition Number: (help) Invoice Date:

MM/DD/YY

(help)

Delivery/Task Order Number: (help) Invoice Amount:

0.00

(help)

Discount Terms:

00.00

Discount Days

Net Days (help)

Contractor Information Attachment of Official Invoice

Contractor Name: (help)

Submitter Name: (help)

Submitter Email: (help)

Submitter Phone: (help)

4. The Contractor must select the correct Invoice Routing Code for timely invoice processing. The Invoice Routing Code for this contract is SILC PCB-2.

5. The Contractor shall attach a single PDF file no larger than 1MB as the official invoice.

http://www.fincen.uscg.mil/centralinv/central_inv_contr.cfm

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 4 of 59

Continuation of SF 1449 – Blocks 19 through 24/Schedule of Supplies/Services

The contractor shall provide WASTE WATER TREATMENT PLANT OPERATION SERVICES at the U.S. Coast Guard (USCG), SECTOR FIELD OFFICE (SFO) EASTERN SHORE, CHINCOTEAGUE, VA, in accordance with the following: (1) Performance Work Statement (PWS); (2) terms and conditions (clauses/provisions) identified by reference and in full text; (3) applicable Wage Determination, (4) all attachments and technical exhibits and publications;

and, (5) schedule and prices of this contract.

FIRM-

FIXED

CLINS SCHEDULE OF SUPPLIES/SERVICES QTY U/I

UNIT

PRICE

TOTAL

AMOUNT

BASE PERIOD (01 MAY 2016 – 30 APRIL 2017)

00001 Provide Waste Water Treatment Plant Operation Service 12 MO

OPTION YEAR ONE (01 MAY 2017 – 30 APRIL 2018)

10001 Provide Waste Water Treatment Plant Operation Service 12 MO

OPTION YEAR TWO (01 MAY 2018 – 30 APRIL 2019)

20001 Provide Waste Water Treatment Plant Operation Service 12 MO

OPTION YEAR THREE (01 MAY 2019 – 30 APRIL 2020)

30001 Provide Waste Water Treatment Plant Operation Service 12 MO

OPTION YEAR FOUR (01 MAY 2020 – 30 APRIL 2021)

40001 Provide Waste Water Treatment Plant Operation Service 12 MO

TOTAL BASE PERIOD and FOUR OPTION YEARS (CLINS 00001 - 40001) AMOUNT

Pricing: The contractor shall price the services all-inclusive in accordance with the schedule, since this is a Firm-Fixed Price type contract, taking into consideration any cost of living increases and inflation for each additional year. The contractor shall not escalate labor rates since, at each option year, an updated wage determination will be incorporated at which time the contractor may request a wage adjustment.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 5 of 59

Performance Work Statement for Waste Water Treatment Plant Operation Services at USCG Sector Field Office (SFO) Eastern Shore, Chincoteague, VA

1.0 INTRODUCTION

The Coast Guard is procuring Waste Water Treatment Plant Operation Services as described in the following paragraphs for the Coast Guard Sector Field Office Eastern Shore, Chincoteague, VA. The Performance Work Statement (PWS) is in coherence with the direction in which the Coast Guard is procuring contracts to ensure consistent performance and be result-oriented.

2.0 BACKGROUND

2.1. Mission: The Coast Guard Sector Field Office Eastern Shore is seeking a contract to provide personnel, supervision, transportation, operation, maintenance, testing, training, monitoring and reporting, and other items or services (except as stated herein) necessary to perform waste water treatment plant services to maintain a safe, clean and healthy environment for all the residents, military/civilian personnel and members of the general public. To accomplish this mission, it is essential that the properties and facilities of the CG Sector Field Office Eastern Shore specified herein have qualified waste water treatment plant services as required.

2.2. Hours of Operation: Services shall be provided daily from Sunday through Saturday, unless specifically stated otherwise in this PWS. Site access is available 24 hours a day / 7 days a week. The contractor shall remain on-site for the sufficient time to meet the requirements of routine operations, maintenance, and daily testing services. Contractor and employees shall acknowledge the same Government Holidays as all federal workers.

2.3. Facility Type: This procurement consist of locations within the boundaries of the Coast Guard Sector Field Office Eastern Shore, which consist of a 6000 gallon per day Extended Aeration Treatment Plant (package plant), which after treatment, discharges effluent overboard via sand filters and a UV Disinfection System.

3.0 SCOPE

3.1. Requirements Summary: The Contractor shall provide all personnel, supervision, transportation, operation, maintenance, testing, training, monitoring and reporting, and other items as described herein. The service requirements and performance objectives relate directly to mission essential items as identified in the PWS, the Contractor’s Quality Control Plan (QCP) and the Government Monitoring Functions providing for the highest level of service delivery performance critical to mission success. The contractor shall use the PWS, as well as the approved QCP to accomplish the functions/tasks generated for this effort as identified in Paragraph 5, Technical Requirements, of the PWS.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 6 of 59

3.2. Service Call/After Hours Work: Site access is available 24 hours a day / 7 days a week.

Contractor and employees shall acknowledge the same Government Holidays as all federal workers.

3.3. Service Call / Emergency Response Time: Contractor shall be available to respond to emergency situations 24 hours per day, 7 days per week. Response time to an emergency situation will require the contractor to be on-site within two (2) hours of notification.

3.4. License/Certification: The contractor shall obtain, without any additional cost to the government, licenses and certifications required for the performance of the work and for complying with all applicable Federal, State and local laws. Copies of licenses and certifications shall be provided to the Contracting Officer with proposal.

3.5. Post Award Conference. At least 10 days before contract start date, the Contractor shall meet in conference with the Contracting Officer and COR to discuss and develop mutual understanding relative to scheduling and administration of work performed under this contract.

4.0 APPLICABLE DOCUMENTS

4.1. The Contractor shall comply with all applicable federal, state, local and municipal laws, regulations and requirements; all industry standards/references; and, all Government and Coast Guard Regulations, attachments and exhibits listed in the table below applicable to the performance of the contract and to contractor personnel. The contractor shall instruct and guide its employees regarding any directives provided by the Coast Guard.

4.2. The Contractor shall utilize safe products and equipment and qualified personnel to ensure the health and safety of all are in compliance with Environmental Protection Agency (EPA) and Occupational Safety Hazard Administration (OSHA) regulations. The Contractor shall obtain and submit, as required by Section 6.0 Deliverables, all necessary licenses and permits required for the execution of the services; and shall maintain such licensing through the term of the contract.

4.3. The Government will provide all publications listed upon request. Supplements or amendments to listed publications may be issued during the life of the contract. The Contractor shall immediately implement those changes, which result in a decrease, or no change in the contract price. Upon completion of the contract, the Contractor shall return to the Government all issued publications and any unused forms.

Publication Number Title Date COMDTINST M4500.5D Property Management Manual 02/2013 COMDTINST M5100.47 Safety & Environmental Health Manual 04/1990 COMDTINST M5530.lC Physical Security Manual 04/2004 COMDTINST M6000.1E Medical Manual, Chapter 7 04/2011 COMDTINST 16478.1B Hazardous Waste Management 03/1997 COMDTINST M1020.6H Coast Guard Uniform Regulations 04/2013 COMDINST M11000.7 Facilities Energy Manual 02/1999

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 7 of 59

COMDTINST M11000.11 Ch.9 Environmental Compliance &Restoration (EC&R) 08/1989 COMDINST M11000.7 Facilities Energy Manual 02/1999

5.0 TECHNICAL REQUIREMENTS

5.1. The contractor will be responsible for the following: Routine operations and maintenance services, daily operations testing; submitting samples for laboratory analysis; preparation of monthly operations reports in accordance with the National Pollutant Discharge Elimination System (NPDES) permit for U.S. Coast Guard signature. Provide Material Safety Data Sheets (MSDS) on all contractor provided chemicals and the training of U.S. Coast Guard personnel in routine daily plant operations. Performance requirements for these services include the following:

5.1.1. The contractor shall be on-site daily and shall remain on-site for sufficient time to meet the requirements of routine operations, maintenance services and daily testing.

5.1.2. The contractor shall prepare for the Coast Guard signature and submission, the monthly reports on facility operation in accordance with the NPDES permit no later than the 5th of each month.

5.1.3. Daily inspections, operational maintenance and monitoring to comply with the provisions of the NPDES permit and the latest edition of the Operation and maintenance Manual and Virginia Sewage Regulations.

5.1.4. Prepare the monthly Discharge Monitoring Report for U.S. Coast Guard signature and submission as stated in the respective NPDES permit and notify the COR of efforts concerning all letters of noncompliance. The COR must be notified concerning all communications with regulatory agencies.

5.1.5. Provide necessary laboratory analysis monthly to comply with NPDES testing requirements and perform daily operating test as required.

5.2. Furnishing of Supplies, Material and Chemicals by the Contractor, and, Accessibility to Government- Furnished Equipment.

a. The Contractor shall furnish all necessary supplies and consumable materials necessary for the operation of the wastewater treatment plant.

b. The Contractor shall furnish all the necessary chemicals to conduct the required testing at the waste water treatment plant (to include, but not limited to: Buffer Reagent for PH, 4.00, 7.00, and 10.0. Total Chlorine Reagent, Total Alkalinity Reagent, Calcium Hypochlorite Tablets (CL2), De-chlorination Tablets (Sodium Sulfite).

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 8 of 59

c. Before commencing work, the contractor shall submit to the COR for approval, a list providing the name of the manufacturer and brand name of all chemicals to be used in accomplishment of the work and an MSDS for each.

d. The Government will provide, without cost to the contractor, the facilities equipment and testing equipment necessary for the performance of the contract (to include, but not limited to:

PH meter, DO meter, Chlorine test kit, Alkalinity test kit). In addition, the Government is responsible for all the mechanical and electrical equipment required to maintain the waste water treatment plant.

e. Except for those items specifically stated as Government–furnished property, the contractor shall furnish any other items and service necessary to provide and accomplish the required performance of this contract.

f. The Government will provide a designated area for the storage of the contractors’ supplies, materials and chemicals. The contractor will be responsible for the maintaining of this area, to be kept clean and in an organized manner.

5.3. Monitoring and Analytical Services: The contractor will perform specific monitoring and analytical services, and be responsible for the completion of the Discharge Monitoring Report, as well as any other reports required by permit, Virginia Department of Environmental Quality, or other regulatory agency in accordance with the latest edition of the Operation and Maintenance Manual and Virginia Sewage Regulations. Specific monitoring and analytical requirements are as follows:

TYPE QUANTITY

Flow 1 Measured Per Day PH 1Grab Per Day Total suspended solids 1 Grab Per Month Total residual Chlorine 1 Grab Per Day Fecal Chloroform 1 Grab per Month Dissolved Oxygen 1 Grab per Day Total Kjeldhal (TKN) 1 Grab per Month BOD 1 Grab per Month

5.4. The government is responsible for the environmentally acceptable removal and disposal of the sludge generated through the sewage treatment process.

5.5. Security: The contractor’s employees shall be uniformly dressed in a company marked uniform or have a visible photo ID on their person at all times while working at this project.

Employees working after normal working hours must check in with the Officer of the Day (OOD).

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 9 of 59

5.6. Vehicles: Any contractor-owned vehicle(s) used must meet established Coast Guard regulations (e.g. safety, insurance, etc.). All vehicles will be identified with the contractor’s logo to facilitate easy identification.

5.7. Safeguarding Property: The contractor is responsible for safeguarding all Government property that they come in contact with during the performance of this contract. The contractor shall also be expressly responsible for safeguarding their property. At the close of each workday, facilities, equipment and supplies shall be secured.

5.8. Fire, Police and Emergency Contact Numbers: The COR will provide the numbers for the base rescue services to the contractor upon award.

5.9. The contractor shall identify and make recommendations to the COR of all facilities or equipment requiring repairs that are the responsibility of the Government so that a work order may be placed to complete the work.

5.10. Damages: The contractor shall be responsible for restoring any damaged property or equipment caused by the contractor. The restoration shall be to its original condition at no additional charge to the Government.

6.0 DELIVERABLES

The Contractor shall submit the following reports and other deliverables in accordance with the table below. The preferred method of delivery is email with any attachments generated in Microsoft Word/Excel or PDF files.

Deliverables Frequency No. of Copies and to whom

Date Required

Corporate Experience/ Management Capability

Two - Contracting Officer/COR

Submit with Proposal

Licenses and Certifications required by the state of Virginia. (see section 7.2)

Updated As needed

Two - Contracting Officer/COR

Submit with Proposal

* Certificate of Insurance as required by FAR 52.228-5

Annually One – Contracting Officer

One copy with proposal; one copy on anniversary of policy renewal.

(See note below)

Staff List, including identification information of the designated Project Manager with qualifications

As needed Two - Contracting Officer/COR

With fifteen (15) days after contract award and updated as necessary during the

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 10 of 59 contract period.

Quality Control Plan (QCP) (to include staffing, assignments and training schedules)

Updates as needed

Two - Contracting Officer/COR

Within fifteen (15) days after contract award

Safety Plan, as part of Quality Control Plan (QCP)

Updates as needed

One-COR Within fifteen (15) days after contract award

List of Qualified Personnel with required license/certifications

Update as needed

One-COR Within fifteen (15) days after contract award

Material Safety Data Sheet(s)

As revised One – COR Within fifteen (15) days after contract award

Treatment Schedule Recurring services

Monthly One - COR Within fifteen (15) days after contract award

NOTE: It is acceptable to submit a letter from the Insurance Company, not from the Contractor, stating a Certificate of Insurance will be provided upon contract award.

7.0 PERSONNEL REQUIREMENTS

7.1. General

The contractor shall manage the total work effort associated with the services required to assure fully adequate and timely completion of these services. Such management includes, but is not limited to, planning, scheduling, report preparation, establishing and maintaining records and quality control. The contractor shall provide staff with the necessary management expertise to assure the performance of the required work; and, trained and experienced personnel who meet established standards to effectively perform the services required and who exhibit capability to perform with minimum supervision. The contractor shall submit copies of the employee’s licenses proposed to operate the plant in accordance with the Commonwealth of Virginia, Department of Environmental Quality. Removal or dismissal of employees, who are not fully able to perform the normally assigned duties or violate any security or health requirement, does not relieve the contractor of the requirement to provide sufficient personnel to adequately perform services required. The contractor shall provide contingencies for employees who are absent during their regular work hours; and, shall have in place a suitable replacement for the absentee employee within two hours of initial notification by the COR.

7.2. Personnel Requirements

a. Project Manager shall hold a Class I Waste Water Treatment Plant Operator License assigned by the Virginia Department of professional and Occupational Regulation (DPOR).

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 11 of 59

b. On-site Waste Water Treatment Plant Operator(s). The contractor’s onsite personnel must include at least one operator that has a minimum of a Class III License assigned by the DPOR.

All other waste water treatment operators employed by the contractor on site shall have a minimum of a class IV license assigned by the DPOR.

c. The contractor shall provide copies of employee’s licenses proposed to operate the plant.

These persons must be approved by the state prior to any service performance under this contract.

d. The Project Manager shall have an intimate knowledge of the waste water treatment duties and shall be able to both properly train and direct personnel. At the time of hiring, all personnel for these tasks shall comply with all rules, regulations and laws, both federal and state (Commonwealth of Virginia) applicable.

e. The Contractor shall designate in writing and provide licenses for Project Manager and On-site Operators to include any alternates or replacement, with the authorization to act on behalf of the Contractor to be available at all times for contract work is in progress.

f. The Project Manager shall be the central point of contact with the Government for performance of all work required: Shall conduct daily inspections to ensure conformity with the PWS and with the approved Contractors Quality Control Plan: and, shall be fully capable of supervising all other contractor employees and be responsible for ensuring the completion of all work assignments and required services as specified and/or directed under the terms of the contract.

g. In addition, the project manager shall conduct overall management coordination; shall have the authority to act for the Contractor on a day to day basis to accept and sign notices regarding deficiencies, inspection reports and other routine correspondence from the Contracting Officer or his representative; and, shall be available to meet with the COR and/or other Government personnel to discuss problem areas. The Contractor’s representative shall be available to discuss contract matters with the COR, within one hour of notification during the hours of 7:00 a.m. to 4:30 p.m., Monday through Friday. This can be accomplished in person, or by telephone, depending on the circumstances.

7.3. Security: The Contractor, or any representative, and all contractor employees entering the Government reservation, shall abide by all security regulations of this installation which may be in effect during the contract period; and, shall be subject to such checks as may be deemed necessary to insure that no violations occur. All contractor personnel shall follow any instructions given by the COR, OOD (Officer of the Day) and security personnel in case of fire, hurricane or any other emergencies. All contractor personnel shall possess the proper employee/vehicle identification.

7.4. Identification/Uniform: The contractor shall provide all employees, including supervisors, with distinctive uniform clothing and ID badges, with the full name of the employee to include

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 12 of 59 photo. Uniforms shall be easily identifiable and assure that every employee shall report for work properly and neatly dressed; and, is in uniform from the date the employee first enters on duty and at all times. The uniform shall have the contractor’s name, easily identifiable, affixed thereon in a permanent or semi-permanent manner, such as a badge or monogram. Any appropriate color combination may be used for the uniforms except blue. All Contractor personnel shall wear attire appropriate for the specific task. Clothing not to be worn: tube tops, tank tops, shorts, leotards, sandals, or other inappropriate clothing as determined by the Contracting Officer’s Technical Representative (COR). The contractor shall ensure that each employee or representative of the Contractor shall present a clean and professional appearance.

7.5. Medical: The Contractor shall ensure that any Contractor employee shall be in good health and free of any communicable disease prior to commencing work at this facility. Any necessary medical certificates, exams and treatments are at the expense of the Contractor.

7.6. Citizenship and Language Requirements: All contractor employees shall be citizens of the United States or, if non-citizens, they shall be legal residents of the United States. If non-citizens are hired, proof of legal residency in the U.S. shall be provided to the Contracting Officer prior to their commencing work under this contract. The contractor or qualified representative on site must be able to read, write, speak, and understand the English language.

They must be able to fulfill, completely and clearly, the reporting requirements of the contract.

7.7. Conduct of Personnel: The contractor shall require their employees to comply with the instructions pertaining to conduct, safety and health regulations forming a part of this contract.

The contractor shall prohibit his/her employees from disturbing papers on desk, opening drawers, closets or cabinets, or using the telephone or equipment unless specifically authorized by the COR. Contractor personnel shall not smoke or consume food or drink while performing work on this contract. During breaks, eating or smoking is permitted in designated areas only.

Each contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the U.S. Coast Guard, and the Federal Government. The Government reserves the right to direct the contractor to remove an employee from the work site for failure to comply with the standards of conduct. To maintain continuity of services, the contractor shall initiate immediate action to replace such an employee, at no additional cost to the Government.

7.8. Employee Training: The Contractor shall provide adequately trained and instructed employees and recurring training for all contractor personnel in the areas of safety, security, environmental, health, and in fire prevention in accordance with established Federal, State, and Local requirements, to include Coast Guard regulations (available upon request). The Contractor shall ensure that all employees have been properly trained, certified, and licensed to perform waste water treatment operations required by this PWS. The Contractor shall maintain records of all training, qualifications and certifications and ensure they are available for Government review upon request.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 13 of 59

7.9. Alcohol and Controlled Substances. Contract employees shall not possess, distribute, consume, use or cause to be used any controlled substance or alcohol on the job site on Government property. Any employee using a controlled substance prescribed by a physician shall get written permission from the Contracting Officer to continue performance of assigned duties for this contract. Any contractor or contractor employee found to be in violation of this section will be permanently prohibited from the Coast Guard property. Actions taken under this section shall not relieve the contractor of the requirement to provide sufficient personnel to perform adequate and timely service as required in this contract.

7.10. Conservation of Utilities: The Contractor shall actively participate in Coast Guard energy conservation activities. The contractor shall comply with and enforce all local command policies and directives regarding energy management. Contract employees shall be instructed in utilities conservation practices, and shall be required to operate under conditions that prevent waste or misuse of Government-owned utilities. The following conditions are included in that responsibility:

a. Lights shall be used only in areas where and when work is actually being performed. Upon completion of work, contractor employees shall turn off lights.

b. Opened windows shall be closed.

c. Mechanical equipment controls for ventilation and air conditioning systems shall not be adjusted by contractor employees.

d. Water faucets or valves shall be turned off completely after the required usage has been achieved.

e. Government telephones shall not be used for personal reasons or for any toll or long distance calls. Only government phones located in common areas (such as lobbies or a reception area) may be used for work related business.

8.0 CONTRACTOR QUALITY CONTROL (QC) REQUIREMENTS

8.1. In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a "self-correcting" contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

8.2. Contractor QC Plan (QCP): The Contractor shall develop, submit with contractor quote for evaluation and maintain a QC Plan delineating the contractor’s QC program/inspection system to monitor and control their performance of services so that they meet the contract

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 14 of 59 requirements. (see Paragraph 6.0). The program/inspection system shall establish and explain in detail how the contractor shall sustain the quality of providing the services required. The QC Plan must assure that the requirements of the contract will be met. The COR will approve any changes to the QCP prior to the contractor implementing them. If the COR perceives such changes to be other than minor, approval by the Contracting Officer is necessary.

8.3. QC Program/Inspection System. The QC system shall encompass all functions of the contract. It must specify areas to be inspected on both a scheduled or unscheduled basis and list the title(s) of the individual(s) conducting the inspection. The contractor shall develop and implement quality control procedures addressing the areas identified in the PWS herein and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The QC program/Inspection System shall be designed to keep the Contractor's management and the Coast Guard informed of all issues affecting quality to include timely and effective corrective actions. The QC records shall, in part, consist of checklists of inspections and shall indicate the nature, frequency and number of observations made, number and type of deficiencies found, and the nature of corrective action taken as appropriate. The Contractor shall ensure that QC includes timely and effective corrective action for all deficiencies identified by the Government.

8.4. Contents of the QC Program/Inspection System shall include, but are not limited to, the following:

a. Introduction to the Quality Control System:

1. Background and Rationale for the System

2. Objectives in using Quality Control

3. Successes with and updates for the System

b. Waste Water Treatment Quality Control Process for the Various Tasks identified herein:

1. Steps and Flow Diagram (includes a checklist used in inspecting contract performance during regularly scheduled/unscheduled inspections/testing; method of documenting and enforcing quality control operations)

2. Inspection Procedure (to include checklists used by the contractor, identifying the items, frequency, conformance indicators and actions taken if nonconformance found covering all the service requirements of this contract.

3. Means of Identifying and Resolving Problems

4. Roles and Responsibilities

c. Specific Quality Control Functions:

1. Supervision of duties covering all the service requirements of this contract (to include staffing and schedules for all necessary assignments; submissions and completion reports; and, availability of project manager/supervisor/shift-leader and

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 15 of 59 any substitutes/alternates with the flexibility to realign staff for certain events; a training plan outlining names, topics, and completion dates; and, the name(s) of the individual(s) who will perform the inspections.

2. Compliance with Security, and Health and Sanitary requirements.

3. Contractor’s Safety Plan

4. Accident Prevention

5. Contractor Identified Service Work procedures

6. Key Control Procedures (if applicable)

d. Contingencies:

1. Emergency Situations - procedures to be used; obtaining additional employees

NOTE 1: The COR will approve any changes to the Quality Control Plan, to be submitted by the Contractor in accordance with Paragraph 6.0, prior to the Contractor implementing them. If the COR perceives such changes to be other than minor, approval by the Contracting Officer is necessary.

8.5. Performance Evaluation Meetings: The Contractor/Contractor’s representative, or alternate, may be required to meet at least weekly with the COR during the first month of the contract. Meetings will be as often as necessary, thereafter, as determined by the COR. Time and place of the meetings will be mutually agreed upon between the Coast Guard and the contractor. The minutes of the meetings shall be prepared by COR, and signed by him or her, and the Contractor/Contractor’s representative, or alternate. If the contractor does not concur with the minutes, they shall state, in writing, any areas of non-concurrence, and submit to the COR, within five calendar days of receipt of the signed minutes.

8.6. Contract Discrepancy Report (CDR): When a discrepancy exists, the contractor shall be required to complete Block 4 of a CDR, which will be submitted to the contractor at the time of issuance. The Contracting Officer will evaluate the contractor’s explanation and determine the next course of action. The contractor may request a meeting whenever a Contract Discrepancy Report (CDR) is issued.

9.0 GOVERNMENT MONITORING REQUIREMENTS

9.1. Fundamental Government Responsibilities. The Contracting Officer Technical Representative (COR) is responsible for representing the Contracting Officer in all facets of quality for the services required. The designated personnel will carry out inspections, reviews and approvals, handle deficiencies; and, ultimately accept on behalf of the Contracting Officer.

The functions of the COR are identified in paragraphs 9.2 and 9.3 below. Government personnel, such as a Quality Assurance Evaluator (QAE), other than the Contracting Officer and the COR from time to time, may observe the contractor’s operations. However, these personnel may not interfere with contractor performance.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 16 of 59

9.2. General Quality Assurance Functions: To facilitate the surveillance of the contractor 's Quality Control Program by the Government, the COR will verify contractor compliance with designated contract/performance requirements. The COR will also review the critical requirements to assess their applicability and recommend the addition or deletion of requirements as conditions warrant. In addition, for noncompliance and/or untimely corrective action to deficiencies of specific tasks, the contractor is subject to re-performance at the contractor’s expense. With this intent, the surveillance approach may not be one that stays the same throughout the duration of the contract. The COR will periodically update the surveillance approach when the need arises. The COR will inspect the contractor 's QCP regularly for compliance with the contract requirements.

9.3. Specific Quality Assurance Functions: The COR will establish an Inspection Schedule using the Quality Checklists from the Contractor's QC Program. The COR will perform the following qualitative and evaluative functions, which comprise the Government Quality Assurance Surveillance Plan (QASP):

a. Carry out periodic inspections using the Quality Checklists to evaluate the contractor's performance to ensure contract services are received. The COR will evaluate the contractor's performance through intermittent on-site inspections of the contractor's quality control program and receipt of complaints from base personnel. The COR may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality control inspections if performance dictates. The Government will also receive and investigate complaints from various customers located on the installation. The Contractor shall be responsible for initially validating customer complaints. However, the COR shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

b. Report any findings resulting from these inspections to the Contractor/Contracting Officer.

c. If discrepancies are discovered as a result of the periodic inspections, or any other means, use a CDR to communicate them to the contractor and follow up to ensure nonconformance are corrected.

d. Meet with the Contractor's Representative as agreed to or as often as necessary. The Contractor and COR will sign the written minutes of these meetings, prepared by the COR. Any area(s) of non-concurrence by the Contractor with the minutes must be specified in writing to the COR within 5 calendar days of receipt of the signed minutes.

e. Schedule equipment maintenance on an as-needed basis.

f. Take appropriate actions based on Health, Safety, Environmental and any other

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 17 of 59 inspection results.

g. Perform annual and final Performance Evaluations.

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 18 of 59

Continuation of SF1449, Block 27, FAR Clauses

FAR Clause 52.212-4, Contract Terms and Conditions - Commercial Items (May 2015).

Clause is incorporated in full text with tailoring as specified pursuant to FAR 12-302.

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights --

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C.3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71,Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of

CONTINUATION SHEET REFERENCE NO. OF DOCUMENT BEING CONTINUED Page 19 of 59 any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include --

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer— System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by

EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, CONTINUATION SHEET REFERENCE NO.