ATT_2_PAST_PERFORMANCE_SURVEY_AL_FF_AND_HSKNG_SVS.pdf

RFP HSCG84-13-R-AA8423 ATTACHMENT 2 Page 1 of 3

FULL FOOD AND HOUSEKEEPING SVS

USCG ATC MOBILE, AL

FOR OFFICIAL USE ONLY

SOURCE SELECTION INFORMATION

SEE FAR 3.104

U.S. COAST GUARD

SHORE INFRASTRUCTURE LOGISTICS CENTER (SILC) EAST

CONTRACTOR EVALUATION FORM

The Coast Guard, Shore Infrastructure Logistics Center (SILC) East is currently procuring Full Food and Housekeeping Services for USCG ATC Mobile, AL. As a result, we are performing a survey and reference investigation on possible contractors for the upcoming contract.

The information contained herein is considered “Source Selection Information” in accordance with FAR 3.104. Therefore, it is asked that you treat it accordingly. While the results of the overall past performance survey may be discussed with the contractor, FAR Part 15.610 and 15.1004 prohibits the release of the name of the individual responding to the survey.

Responses to this questionnaire should be EMAILED TO DANIELLE TONSEL AT Danielle.e.tonsel@uscg.mil

Should you have any questions concerning this survey, please contact the above named person at

(757) 628-4120.

I. CONTRACT IDENTIFICATION:

NAME OF CONTRACTOR BEING RATED:

CONTRACT NUMBER:

CONTRACT TYPE:

PERIOD OF PERFORMANCE:

PRICE OF CONTRACT:

TYPE OF SERVICE PROVIDED:

RESPONDENT’S NAME:

PHONE:

E-Mail

FAX:

RESPONDENT’S COMPANY NAME:

II. GENERAL GUIDANCE:

The following questions are divided into two types: YES/NO and RATING. When responding to the RATING type questions, choose the number on the scale of 1 to 3, which most accurately describes the contractor’s performance or situation. Responses to the RATING type questions may be supplemented with an explanatory narrative as well. The numbers 1 to 3 correspond with the following descriptive values: Please assign an overall rating for each section where indicated.

mailto:Danielle.e.tonsel@uscg.mil

RFP HSCG84-13-R-AA8423 ATTACHMENT 2 Page 2 of 3

Please rate the contractor on a graduated scale from 1 to 3 in accordance with the following descriptive values:

1. Did not meet contract requirements (Unsatisfactory)

2. Met contract requirements (Satisfactory)

3. Exceeded contract requirements (Good)

IF AN ELEMENT IS NOT APPLICABLE TO YOUR SERVICES, PLEASE RATE AS N/A.

III. QUALITY OF SERVICE: RATING

1. The contractor’s level of effort regarding Full Food Services met your requirements

2. The contractor’s initiative at correcting problems or deficiencies prior to Government intervention

3. Contractor’s overall quality of service

4. Has a contract discrepancy report (or equivalent) ever been issued? Yes___No___

5. Has an election ever been made to not exercise an option due to contractor’s poor performance?

Yes___No___

OVERALL RATING FOR QUALITY OF SERVICES

COMMENTS:__________________________________________________________________

CUSTOMER SATISFACTION:

1. Rating for customer satisfaction

2. Ability of the contractor to meet the terms of the contract

OVERALL RATING FOR CUSTOMER SATISFACTION

COMMENTS:__________________________________________________________________

RFP HSCG84-13-R-AA8423 ATTACHMENT 2 Page 3 of 3

C. MANAGEMENT/LABOR:

1. Performance of on-site management staff.

2. Performance of labor force.

3. Corporate management’s support of contract performance.

4. Have there been any labor disputes or violations of the Service Contract Act? Yes___No___

OVERALL RATING FOR MANAGEMENT/LABOR

COMMENTS:__________________________________________________________________

V. GENERAL/BUSINESS RELATIONS:

1. Contractor’s preparation and training of personnel.

2. Contractor’s compliance with contractual terms and conditions.

3. Contractor’s ability to meet the terms of the contract within the contractually agreed price.

4. Contractor’s overall cooperation relative to this contract

5. Have there been any indications that the contractor has had any financial problems? Yes___No___

6. Have there been any disputes/claims relative to this contract? Yes___No___

7. Willingness to award another contract to this contractor.

OVERALL RATING FOR GENERAL/BUSINESS RELATIONS

COMMENTS:_________________________________________________________________

ADDITIONAL COMMENTS ON ANY RATING ELEMENT CAN BE MADE BELOW: