WAGB-VSAT-SOW_V5-0816_final.docx

Revision 5: 080416 Statement of Requirements USCGC HEALY and CGC POLAR STAR VSAT System Bandwidth Services

1. GENERAL

1.1 PURPOSE

The U.S. Coast Guard (USCG), Base Seattle C4IT requires: VSAT satellite communication system bandwidth services and network connectivity to provide 24/7 network and voice communications on CGC Healy and CGC Polar Star WAGB class icebreaker ships.

Base Seattle C4IT intends to award a contract to acquire these services for a base year from 1 October 2016 through 30 September 2017, with four option years for continuing service through 30 September 2021.

1.2 Background:

While Coast Guard WAGB-class icebreakers can operate around the world, the ships’ primary missions operate in Alaskan-Arctic or Antarctic waters. While underway performing Science missions, the ships requires ship-to-shore communications with 24/7 network connectivity to shore-based networks within the operating area. USCG currently owns three shipboard SeaTel 6009 VSAT systems.

1.3 Scope:

The contractor shall be responsible for providing Ku-band VSAT satellite bandwidth for the CGC Healy and CGC Polar Star in the Pacific Ocean Region. The scope of this contract is to procure the following materials and services using individual task orders:

The Contractor will be required to provide training as requested and support with satellite bandwidth services VSAT systems described in the following sections:

VSAT system on the CGC Healy ship consists of the following configurations:

Ice Breaker outfitted with (2) SeaTel 6009 1.5 meter Ku Band marine VSAT

VSAT system on the CGC Polar Star ship consists of the following configurations:

Ice Breaker outfitted with a (1) SeaTel 6009 1.5 meter Ku Band marine VSAT

Service must be compatible with existing equipment:

· Codan 16-watt BUC

· JRC LNB

· DAC 2200 Antenna Controller Unit

· Avcom PSA-45D Spectrum Analyzer

· iDirect Evolution x5 modem

· Cisco 2811 switch

· SeaTel Arbitrator 133804

· Laptop running Windows OS/iSite and DAC Remote Panel software

3.1 A summary of ship information:

Additional information about the CGC Healy and CGC Polar Star Ice Breaker is available online at www.icefloe.net.

· SeaTel 6009 1.5 meter Ku, 16 watt BUC

· Home Port, Seattle WA

· Area of operation:

· Between 90° North and 75° South Latitude throughout the Atlantic and Pacific oceans

2. Satellite Bandwidth With this contract, USCG Base Seattle C4IT intends to purchase iDirect managed space segments for the VSAT system, beginning no sooner than January 2016. Satellite bandwidth must be priced with a Raw BER of 10-6 and an annual availability of 99.95 percent for Ku band. Terrestrial and Space segment for bandwidth should be priced for 30 day and one year intervals.

2.1. Ku-Bandwidth

Base Seattle C4IT intends to purchase Ku-band, dedicated, private, iDirect managed space segment with unlimited use uplink/ downlink to be shared through an iDirect network on satellites providing coverage off the United States East and West Coasts, the Arctic and Antarctic, North Atlantic, and the Pacific Oceans, including the Bering Sea. This will include maximum commercially available coverage areas, including but not limited to: North Pacific and Southeast Pacific beams on 172E satellite, North American beam on 127W satellite, North Atlantic beam on 63W satellite, Northern Europe beam on 1W satellite, Caribbean beam on 115W satellite.

Initially, Base Seattle C4IT anticipates that the ship will use 512 Kbps ship-to-shore segment with options for increasing ship-to-shore bandwidth to 1024 kbps in order to provide adequate data rates. Contractor will typically be given a minimum of 30 days advance notice for any change in data rate.

2.1.1. Base Seattle C4IT may have occasional need of additional Ku bandwidth of up to 2048 Kbps full duplex dedicated to a single ship or a single land based VSAT, for periods of up to 30 days, with 30 days advance notice. This option may be exercised several times in a year and must be available throughout the region listed above as well as Puerto Rico and Hawaii.

2.1.2. In times of national emergency or natural disaster, 30 days advance notice for increasing bandwidth will not be possible. Special consideration will be given to Contractors who can demonstrate their ability to respond quickly to short term emergency increases in bandwidth to individual ships and/or the iDirect network.

2.2. Contractor will provide long-distance telephone service on 2 telephone lines.

2.2.1. Phone calls via VSAT long distance to contractor tech support will be toll free.

2.2.2. Long distance charges will be based on rates from contractors switching equipment and will not exceed $.05 per minute.

2.2.3. Monthly toll calls will be itemized and provided electronically in .xls or .csv format.

3. Earth-Station and Support

3.1. Earth-station and iDirect network hub used by the Contractor shall have redundant equipment in place and be ready for immediate recovery from failure. Any cutover to the redundant equipment shall be seamless to the customer and not require any network layer changes. The Contractor shall have direct control over the hub equipment to include the chassis, line cards, protocol processors and network management system to facilitate less than 24 hour replacement of hub parts as necessary. Earth-stations and alternates must be located in the United States.

3.2. Contractor shall have alternate Earth-station location available for recovery of network in case of catastrophic failure due to weather or disaster. Any cutover to the redundant hub shall be seamless to the customer and not require any network layer changes.

3.3. The Contractor shall provide seamless operation for Ku-band USCG ships. All ship ocean region transitions shall be seamless with minimal interaction required on part of USCG personnel. Any cutovers to different operating regions / satellites shall be seamless to the customer and not require any network layer changes.

3.4. The Contractor shall provide a 24 / 7 manned network operations center and iDirect system support to include:

3.4.1. Telephone and email support for resolving connectivity, bandwidth, and system configuration issues.

3.4.2. 24 hours a day, seven days a week space segment and iDirect network management and control.

3.4.3. Email notification prior to any scheduled outages or as soon as possible before or after anticipated or actual outages due to weather or emergency maintenance.

3.4.4. Access to, and license for, any software and firmware upgrades, updates and patches.

3.4.5. 24 / 7 available Level 2 support for RF and network / iDirect related issues.

3.5. The Contractor shall provide the Government with access to information about VSAT system performance, including bandwidth usage and availability, by ship and by fleet, updated in near real-time and viewable through a password secured website.

3.6. The Contractor shall provide yearly onsite equipment grooms to ensure effective system performance and accurate operation, including satellite tracking, antenna switching and proper blockage zones.

3.6.1. Options for both inport and underway grooms of up to 7 days total, not including travel expenses. Visits of less than 6 days shall be pro-rated. Inport groom to include 2 days PM and 1 day travel. Underway groom to include 6 days PM and 1 day travel. Actual number of days to be determined per groom based on ship logistics.

3.6.2. Travel to and from groom location will be reimbursed at rates not-to-exceed JFTR rates for airfare, car rental, car rental fuel, and per diem (hotel and meals).

4. Point of Contact

Dave Cohoe USCG Base Seattle C4IT Information Technology Division Polar Science IT Branch Chief

1.4 CONTRACTOR PERSONNEL

1.4.1 Project Manager

The Contractor shall provide a Project Manager who shall be responsible for all work performed under this contract. The Project Manager is further designated as Key by the Government (refer to paragraph 1.5).

The Project Manager shall be a single point of contact for the Contracting Officer and the Contracting Officer’s Representative (COR). It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. The Project Manager shall be knowledgeable and experienced in the maintenance and installation of telephone systems. Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

The Project Manager shall be available to the COR via telephone between the hours of 0700 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 1 hour of notification.

1.4.2 Qualified Personnel

The Contractor shall provide only qualified personnel to perform all requirements specified in each Task Order awarded under this IDIQ contract. The Contractor shall provide proof of these qualifications upon request by the USCG.

The Contractor shall provide a sufficient number of well qualified personnel to meet the requirements, e.g., installer(s), tester(s), systems specialists/engineers, technicians, and trainers.

1.4.3 Employee Identification and Access to USCG Facilities

Contractor employees visiting Government facilities shall wear an identification badge that, at minimum, displays the Contractor name, the employee’s photo, name, and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent, and display all identification and visitor badges in plain view above the waist at all times.

In order to gain access to a Coast Guard facility, the Contractor must provide a list of personnel by name, at least one working day in advance, for any site visit, or one week in advance for performance of any scheduled (non-emergency) Task Order work.

All Contractor personnel and vehicles may be subject to search upon entering any Coast Guard facility.

All Contractor vehicles must have proof of current insurance and registration before gaining access on any Coast Guard shore facility.

Additional physical security requirements may become necessary during this contract, and will be incorporated by modification, or as specified by individual Task Order.

1.4.4 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security or the U.S. Coast Guard.

1.4.5 Removing employees for Misconduct or Security Reasons

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from U.S. Coast Guard facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under this contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

1.4.6 Conflict of Interest

The Contractor shall not employ any person who is an employee of the United States Government if that employment would, or would appear to cause, a conflict of interest.

1.4.7 Limitations of Subcontracting

Subcontracting is allowable in accordance with applicable clauses pertaining to, and incorporated into this contract. The Government is not procuring, and will not accept a strictly “pass through” contract arrangement. In accordance with FAR 52.219-14, Limitations in Subcontracting, the Prime Contractor shall provide at least 51% of the overall cost of Task Order performance incurred for personnel under each Task Order.

DHS HSAR 3052.215-70 Key personnel or facilities (DEC 2003)

1. The personnel or facilities specified below are considered essential to the work being performed under this contract and may, with the consent of the contracting parties, be changed from time to time during the course of the contract by adding or deleting personnel or facilities, as appropriate.

1. Before removing or replacing any of the specified individuals or facilities, the Contractor shall notify the Contracting Officer, in writing, before the change becomes effective. The Contractor shall submit sufficient information to support the proposed action and to enable the Contracting Officer to evaluate the potential impact of the change on this contract. The Contractor shall not remove or replace personnel or facilities until the Contracting Officer approves the change.

The Key Personnel or Facilities under this Contract is the Program Manager (End of clause)

1.6 SECURITY

Access to Unclassified Facilities, Information Technology Resources, and Sensitive Information: The assurance of the security of unclassified facilities, Information Technology (IT) resources, and sensitive information during the acquisition process and contract performance are essential to the DHS mission. DHS Management Directive (MD) 11042.1 Safeguarding Sensitive But Unclassified (For Official Use Only) Information, describes how contractors must handle sensitive but unclassified information. DHS MD 140-01 Information Technology Systems Security and the DHS Sensitive Systems Handbook prescribe policies and procedures on security for IT resources. Contractors shall comply with these policies and procedures, any replacement publications, or any other current or future DHS policies and procedures covering contractors specifically for all Task Orders that require access to DHS facilities, IT resources or sensitive information. Contractors shall not use or redistribute any DHS information processed, stored, or transmitted by the contractor except as specified in the Task Order.

FIPS 140-2 and FIPS 197 Advanced Encryption Standard (AES) 256 encryption compliance:

All hardware and software interfaces shall meet FIPS 140-2 and FIPS 197 Advanced Encryption Standard (AES) 256 encryption compliance.

Security Certification/Accreditation: USCG shall provide personnel with the appropriate clearance levels to support the security certification/accreditation processes under this Agreement in accordance with DHS MD 4300A, DHS Sensitive Systems Policy and Handbook. During all SDLC phases of USCG systems, USCG personnel shall develop documentation and provide any required information for all levels of classification in support of the certification / accreditation process. In addition, all security certification / accreditation will be performed using the DHS certification/accreditation process, methodology and tools.

HSAR 3052.204-70 Security Requirements For Unclassified Information Technology Resources Clause: (a) The Contractor shall be responsible for Information Technology (IT) security for all systems connected to a DHS network or operated by the Contractor for DHS, regardless of location. This clause applies to all or any part of the contract that includes information technology resources or services for which the Contractor must have physical or electronic access to sensitive information contained in DHS unclassified systems that directly support the agency's mission. (b) The Contractor shall provide, implement, and maintain an IT Security Plan. This plan shall describe the processes and procedures that will be followed to ensure appropriate security of IT resources that are developed, processed, or used under this contract.

(1) Within 30 days after contract award, the contractor shall submit for approval its IT Security Plan, which shall be consistent with and further detail the approach contained in the offeror's proposal. The plan, as approved by the Contracting Officer, shall be incorporated into the contract as a compliance document. (2) The Contractor's IT Security Plan shall comply with Federal laws that include, but are not limited to, the Computer Security Act of 1987 (40 U.S.C. 1441 et seq.); the Government Information Security Reform Act of 2000; and the Federal Information Security Management Act of 2002; and with Federal policies and procedures that include, but are not limited to, OMB Circular A-130. (3) The security plan shall specifically include instructions regarding handling and protecting sensitive information at the Contractor's site (including any information stored, processed, or transmitted using the Contractor's computer systems), and the secure management, operation, maintenance, programming, and system administration of computer systems, networks, and telecommunications systems. (c) Examples of tasks that require security provisions include--(1) Acquisition, transmission or analysis of data owned by DHS with significant replacement cost should the contractor's copy be corrupted; and

(2) Access to DHS networks or computers at a level beyond that granted the general public (e.g., such as bypassing a firewall). (d) At the expiration of the contract, the contractor shall return all sensitive DHS information and IT resources provided to the contractor during the contract, and certify that all non-public DHS information has been purged from any contractor-owned system. Components shall conduct reviews to ensure that the security requirements in the contract are implemented and enforced. (e) Within 6 months after contract award, the contractor shall submit written proof of IT Security accreditation to DHS for approval by the DHS Contracting Officer. Accreditation will proceed according to the criteria of the DHS Sensitive System Policy Publication, 4300A (Version 5.5, September 30, 2007) or any replacement publication, which the Contracting Officer will provide upon request. This accreditation will include a final security plan, risk assessment, security test and evaluation, and disaster recovery plan/continuity of operations plan. This accreditation, when accepted by the Contracting Officer, shall be incorporated into the contract as a compliance document. The contractor shall comply with the approved accreditation documentation.

HSAR 3052.204-71 Contractor Employee Access Clause: (a) Sensitive Information, as used in this Chapter, means any information, the loss, misuse, disclosure, or unauthorized access to or modification of which could adversely affect the national or homeland security interest, or the conduct of Federal programs, or the privacy to which individuals are entitled under section 552a of title 5, United States Code (the Privacy Act), but which has not been specifically authorized under criteria established by an Executive Order or an Act of Congress to be kept secret in the interest of national defense, homeland security or foreign policy. This definition includes the following categories of information: (1) Protected Critical Infrastructure Information (PCII) as set out in the Critical Infrastructure Information Act of 2002 (Title II, Subtitle B, of the Homeland Security Act, Public Law 107-296, 196 Stat. 2135), as amended, the implementing regulations thereto (Title 6, Code of Federal Regulations, Part 29) as amended, the applicable PCII Procedures Manual, as amended, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security (including the PCII Program Manager or his/her designee); (2) Sensitive Security Information (SSI), as defined in Title 49, Code of Federal Regulations, Part 1520, as amended, “Policies and Procedures of Safeguarding and Control of SSI,” as amended, and any supplementary guidance officially communicated by an authorized official of the Department of Homeland Security (including the Assistant Secretary for the Transportation Security Administration or his/her designee);

(3) Information designated as “For Official Use Only,” which is unclassified information of a sensitive nature and the unauthorized disclosure of which could adversely impact a person’s privacy or welfare, the conduct of Federal programs, or other programs or operations essential to the national or homeland security interest; and (4) Any information that is designated “sensitive” or subject to other controls, safeguards or protections in accordance with subsequently adopted homeland security information handling procedures. (b) Information Technology Resources” include, but are not limited to, computer equipment, networking equipment, telecommunications equipment, cabling, network drives, computer drives, network software, computer software, software programs, intranet sites, and internet sites.

(c) Contractor employees working on this contract must complete such forms as may be necessary for security or other reasons, including the conduct of background investigations to determine suitability. Completed forms shall be submitted as directed by the Contracting Officer. Upon the Contracting Officer's request, the Contractor's employees shall be fingerprinted, or subject to other investigations as required. All contractor employees requiring recurring access to Government facilities or access to sensitive information or IT resources are required to have a favorably adjudicated background investigation prior to commencing work on this contract unless this requirement is waived under Departmental procedures. (d) The Contracting Officer may require the contractor to prohibit individuals from working on the contract if the government deems their initial or continued employment contrary to the public interest for any reason, including, but not limited to, carelessness, insubordination, incompetence, or security concerns.

(e) Work under this contract may involve access to sensitive information. Therefore, the Contractor shall not disclose, orally or in writing, any sensitive information to any person unless authorized in writing by the Contracting Officer. For those contractor employees authorized access to sensitive information, the contractor shall ensure that these persons receive training concerning the protection and disclosure of sensitive information both during and after contract performance. (f) The Contractor shall include the substance of this clause in all subcontracts at any tier where the subcontractor may have access to Government facilities, sensitive information, or resources.

1.7 PERIOD OF PERFORMANCE

Once awarded, this IDIQ contract will have a five year ordering period (Base year plus four option years).

1.8 PLACE OF PERFORMANCE

CGC Healy – WAGB-20 CGC Polar Star – WAGB-10 USCG Base Seattle 1519 Alaskan Way S Seattle, WA 98134-1102

1.9 HOURS OF OPERATION

The hours of operation will be specified and may vary in each Task Order awarded under this contract. Federal holidays will be observed unless otherwise specified in the Task Order.

Some work may be performed outside of normal work hours or on weekends/holidays when necessary to minimize impact to end users or for urgent repairs.

1.10 KICK-OFF MEETING

After Contract Award and the Notice to proceed have been issued, the Contractor shall attend a Kick-Off Meeting with the Contracting Officer and the COR not later than 15 business days after the date of award. The Kick-Off Meeting will be held at the Government’s facility or by teleconference at the Government’s discretion.

1.11 PROGRESS REPORTS (STATUS REPORT)

1.12 PROGRESS MEETINGS

The Contractor’s Project Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information, and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or by teleconference at the Government’s discretion.

1.13 PHONE CONFERENCE

1.14 GENERAL REPORT REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with Windows and Microsoft Office Applications.

1.15 SECTION 508 COMPLIANCE

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable standards have been identified:

36 CFR 1194.21 – Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

36 CFR 1194.22 – Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Javascript and XML (AJAX) then “1194.21 Software” standards also apply to fulfill functional performance criteria.

36 CFR 1194.23 – Telecommunications Products, applies to all telecommunications products including end-user interfaces such as telephones and non end-user interfaces such as switches, circuits, etc. that are procured, developed or used by the Federal Government.

36 CFR 1194.24 – Video and Multimedia Products, applies to all video and multimedia products that are procured or developed under this work statement. Any video or multimedia presentation shall also comply with the software standards (1194.21) when the presentation is through the use of a Web or Software application interface having user controls available.

36 CFR 1194.25 – Self Contained, Closed Products, applies to all EIT products such as printers, copiers, fax machines, kiosks, etc. that are procured or developed under this work statement.

36 CFR 1194.26 – Desktop and Portable Computers, applies to all desktop and portable computers, including but not limited to laptops and personal data assistants (PDA) that are procured or developed under this work statement.

36 CFR 1194.31 – Functional Performance Criteria applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

36 CFR 1194.41 – Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required “1194.31 Functional Performance Criteria”, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COTR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply:

36 CFR 1194.2(b) – (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meets some but not all of the standards, the agency must procure the product that best meets the standards.

When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires approval from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

36 CFR 1194.3(b) – Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

2.0 REFERENCES

3.0 GOVERNMENT FURNISHED

4.0 CONTRACTOR FURNISHED

The Contractor shall furnish all materials, equipment, supervision, and services necessary to fulfill the requirements of each Task Order awarded under this contract, except for the Government Furnished resources specified in this Statement of Work or by individual Task Order.

5.0 REQUIREMENTS

5.1.1 Certifications

5.1.2 Capabilities and Features

5.1.3 Configuration and Administration

5.1.4 Warranty and Supportability

5.2 ANCILLARY DEVICES

5.3 SERVICES

The Contractor shall provide qualified personnel to perform any of the following services, as may be specified.

5.3.1 Telephone and Remote Technical Support

5.3.2 On-Site Technical and Installation Support

5.3.3 User Training

5.3.4 Technician and Administrator Training

6.0 INSPECTION AND ACCEPTANCE

The USCG COR will accept all supplies and services provided by the Contractor, unless otherwise specified by the contract.

The COR will be certified in accordance with DHS Management Directive 0780.1. The COR will perform periodic inspections and evaluate deliverables under this contract to ensure all Contract requirements are met. The COR will coordinate and monitor the contractor's performance, ensure compliance with technical requirements, evaluate the contractor’s performance, and maintain adequate records of all inspections or evaluations required to accept or reject the contractor’s work products and/or services.

The Contractor is responsible to correct any compliance deficiencies noted as a result of the COR inspection and acceptance activities.

7.0 ACRONYMS

7.1 DELIVERABLES