SOW_-_MRS-sUAS_Program_Support.pdf

CONTRACTOR PROGRAM, BUSINESS AND INTEGRATED LOGISTICS

SUPPORT SERVICES FOR THE UNITED STATES COAST GUARD

OFFICE OF AVIATION ACQUISITION (CG-931)

STATEMENT OF WORK (SOW)

1.0 GENERAL.

1.1 SCOPE. The purpose of this contract is to obtain Program Management Support for the United States Coast Guard (USCG) Office of Aviation Acquisition (CG-931) in support of several project Acquisition Decision Events (ADEs). This work is to be performed at USCG Headquarters located in Washington, DC. This work will include but not be limited to support for:

administrative, business finance accounting, requirements analysis, risk management, schedule analysis, cost analysis, and earned value functions. Supporting tasks will require Contractor personnel to research and gather data, coordinate with key stakeholders, and provide technical support.

The work effort of this contract is broken down into two (2) support areas as listed below:

• Medium Range Surveillance (MRS) Program (CG-9312)

• Small Unmanned Aircraft System (sUAS) Program (CG-9313)

1.2 BACKGROUND. The USCG Office of Aviation Acquisition (CG-931) oversees and is responsible for aviation related acquisitions that will replace, upgrade, or retire the current USCG aviation assets. This Program Office has responsibility for the acquisition and missionization of the HC-144 and C-27J MRS aircraft and the acquisition of land and cutter-based Unmanned Aircraft System (UAS), among others.

The Contractor shall work closely with Government Program Managers, their staff, other USCG directorates, organizations, and relevant stakeholders as required to ensure schedule and asset integration. The Contractor shall provide timely deliverables to support acquisition analysis and decisions and both USCG internal and external communications.

1.3 CONTRACTOR PERSONNEL.

1.3.1. Key Personnel. Before replacing any Key individual, the Contractor shall notify the Contracting Officer no less than 15 business days in advance. The contractor will submit written justification for the replacement and provide the name and qualifications of any proposed substitute. All proposed substitutes shall possess qualifications equal to or superior to those of any Key person being replaced. The Contractor shall not replace any Key Contractor personnel without acknowledgement from the Contracting Officer. The Government may, at its sole discretion, designate additional Contractor personnel as Key. The Government has designated the following positions Key for this SOW:

1.3.1.1 MRS Program Support The Contractor shall provide personnel capable of preparing required research, analysis, and documentation incidental to the Obtain and Produce/Deploy & Support phases of the acquisition life cycle, as well as to support an ADE to enter Production Phase and follow-on actions as directed by Acquisition Decision Memoranda (ADM), in accordance with COMDTINST M5000.10 (series) for major systems acquisitions, Department of Homeland Security Directive 102-01, Department of Homeland Security Instruction/Guidebook 102-01-001, and other applicable acquisition directives and instructions.

1.3.1.2 sUAS Program Support. The Contractor shall provide personnel capable of preparing required research, analysis, and documentation incident to the Need phase of the acquisition life cycle, as well as to support ADEs to enter the Analyze/Select, Obtain, and Produce/Deploy & Support phases and follow-on actions as directed by ADMs, in accordance with COMDTINST M5000.10 for major systems acquisitions, COMDTINST M5000.11 (series) for non-major systems acquisitions, Department of Homeland Security Directive 102-01, Department of Homeland Security Instruction/Guidebook 102-01-001, and other applicable acquisition directives and instructions.

1.3.2 Employee Identification. Contractor employees visiting Government facilities shall wear an identification badge that, at minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements.

1.3.2.1 Contractor employees working on-site at Government facilities shall wear an identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the identification badge in plain view above the waist at all times.

1.3.2.2 For all Contractors working for the USCG, the Contractor shall utilize the Department of Defense (DoD) Contractor Verification System (CVS) to apply for a Common Access Card (CAC) for their employees that require access to a USCG or other Federally-controlled computer information system.

1.3.2.2.1 Contractor or subcontractor employees who are declined a CAC via the CVS are ineligible to perform work that requires a CAC under this contract. When an employee with a CAC is no longer performing work under this contract, the Contractor shall notify the Contracting Officer’s Representative (COR) on the same day the employee stops working and shall deliver the CAC to the COR within seven (7) calendar days after such notification.

1.3.3 Employee Conduct. Contractor employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States, the Department of Homeland Security or the U.S. Coast Guard.

1.3.3.1 Compliance. The Program Manager shall ensure that Contractor employees understand and abide by the USCG’s established rules, regulations and policies concerning safety and security.

1.3.3.2 Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from this contract for misconduct or security reasons. Removal does not relieve the Contractor’s responsibility to continue providing the required services detailed this contract. A written explanation will be provided to the Contractor by the Contracting Officer to support any request for removal of an employee.

1.4 CONFLICT OF INTEREST. The Contractor shall not employ any person if that employment would, or would appear to cause a conflict of interest.

1.5 SECURITY CLEARANCE. Contractor personnel will be required to have access to classified information under this task order. The access to classified information will require Contractor personnel to obtain a Secret clearance. The details will be provided in a DoD Form

254 (DD-254).

1.6 PERIOD OF PERFORMANCE. The period of performance for this contract is for one year, with four option years, from the date of award for the Base performance period.

1.7 PLACE OF PERFORMANCE. The primary place of performance will be: the U.S. Coast Guard Headquarters Building at 2703 Martin Luther King, Jr. Ave. SE, Washington DC 20593- 7828.

1.8 HOURS OF OPERATION. Contractor employees shall generally perform all work between the hours of 0730 and 1600, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays.

1.9 TRAVEL. Contractor travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be required to support this Contract. The Government will not reimburse the Contractor for travel to the primary places of performance. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations (FTR). In this contract, the local commuting area is defined as a temporary duty outside of the "primary place of performance", but within the vicinity surrounding it; and if the site is a minimum driving distance of less than 50 miles, by the most direct route, from the primary place of performance, the site is considered to be a part of the local commuting area. The Contractor shall be responsible for obtaining COR approval (electronic mail is acceptable) five (5) days prior each travel event for all reimbursable travel to include a total budgeted amount.

The following is a list of potential locations (not intended to be exhaustive) for travel usually for periods less than one (1) week duration:

• USCG Aviation Logistics Center, Elizabeth City, NC

• USCG Aviation Training Center, Mobile, AL

• Naval Air Station (NAS) Patuxent River, MD

1.10 KICK-OFF MEETING. The Contractor shall attend a Kick-Off Meeting with the Contracting Officer and the COR not later than 5 business days after the date of award. The Kick-Off Meeting will be chaired by the Contracting Officer in order that the technical and contracting objectives of the statement of work can be discussed and to provide any opportunity to review the Contractor's project plan. The Kick-Off Meeting will be held at the Government’s facility.

1.11 PROJECT PLAN. The Contractor shall provide a draft project plan at the Kick-Off Meeting. The Contractor shall provide a final Project Plan to the COR 10 days after the Kick-Off Meeting.

1.12 STATUS REPORTS. The Contractor shall provide a monthly status report to the COR and Contracting Officer via electronic mail. This report shall include a summary of all Contractor work performed under task orders awarded under this contract, an assessment of technical progress, schedule status, any travel conducted and any Contractor concerns or recommendations from the previous monthly period.

1.13 STATUS MEETINGS. Upon request, the Contractor shall be available to meet with the Contracting Officer and COR to present deliverables, discuss status, exchange information, and resolve emerging technical problems and issues. These meetings shall take place at the Government's facility.

Throughout the performance period of this task, the Contractor shall keep the Contracting Officer and COR informed about the Contractor’s status order and to ensure that the Contractor activities are aligned with USCG objectives.

1.14 GENERAL REPORT REQUIREMENTS. The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with Coast Guard Standard Workstation (Windows Server 2007 and Microsoft Office Applications). Due to USCG Internet restrictions, electronic mail attachments over 5 MB in size will not be accepted.

The Contractor shall provide any electronic deliverable exceeding the 5 MB size on CD-ROM.

1.15 INTELLECTUAL PROPERTY. All Contractor developed processes and procedures and other forms of intellectual property first developed during this contract shall be considered Government property. All documentation, photography and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period.

1.16 SECTION 508 COMPLIANCE. Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public.

All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable standards have been identified:

36 CFR 1194.22 – Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous Java script and XML (AJAX) then “1194.21 Software” standards also apply to fulfill functional performance criteria.

36 CFR 1194.26 – Desktop and Portable Computers, applies to all desktop and portable computers, including but not limited to laptops and personal data assistants (PDA) that are procured or developed under this work statement.

36 CFR 1194.31 – Functional Performance Criteria applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

36 CFR 1194.41 – Information Documentation and Support, applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required “1194.31 Functional Performance Criteria”, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the COR and determination will be made in accordance with DHS MD 4010.2.

DHS has identified the following exceptions that may apply:

36 CFR 1194.2(b) – (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meet some but not all of the standards, the agency must procure the product that best meets the standards.

When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires approval from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHSMD 010.2.

36 CFR 1194.3(b) – Incidental to Contract, all EIT that is exclusively owned and used by the contractor to fulfill this work statement does not require compliance with Section 508.

This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public. This exception only applies to those contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

1.17 PROTECTION OF INFORMATION.

1.17.1 Safeguarding Information. Contractor access to information protected under the Privacy Act may be required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

1.17.2 Sensitive Information. Contractor access to unclassified, but Security Sensitive Information may be required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination.

1.17.3 Proprietary Information. Contractor access to proprietary information may be required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, Safeguarding Sensitive but Unclassified (SBU) Information. SBU includes information categorized by DHS or other government agencies as: For Official Use Only (FOUO); Official Use Only (OUO); Sensitive Homeland Security Information (SHSI); Limited Official Use (LOU); Law Enforcement Sensitive (LES); Safeguarding Information (SGI); Unclassified Controlled Nuclear Information (UCNI); and any other identifier used by other government agencies to categorize information as sensitive but unclassified. The Contractor shall ensure that all Contractor personnel having access to business or procurement sensitive information sign a non-disclosure agreement (DHS Form 11000-6). The Contractor may need to execute nondisclosure agreements with other Contractors concerning their proprietary data and is to furnish a copy of such agreements to the contracting officer in accordance with FAR 9.505-4(b). The Contractor shall continue to ensure employees safeguard this information when the new Controlled Unclassified Information (CUI) framework replaces the sensitive but unclassified (SBU) categorization.

2.0 GOVERNMENT TERMS & DEFINITIONS.

Program Office and Project Team defined:

The Assistant Program Executive Officer (APEO) – Aviation (CG-931) resides within the Acquisition Directorate and is designated by the five-digit office code (CG-931). This office reports directly to the Program Executive Officer (PEO) (CG-93). Within the Office of Aviation Acquisition there are five subordinate Program Teams, each headed by a Government PM and designated by six-digit office codes (CG-931X). Each PM is chartered by the Coast Guard’s Component Acquisition Authority (CAE) and is responsible to the PEO for the cost, schedule, and contract performance of their Program.

ACAT – Acquisition Category ACCB – Aircraft Configuration Control Board ADE – Acquisition Decision Event ATC – Aviation Training Center ALMIS – Aviation Logistics Information Management System APMS – Acquisition Performance Management System C4ISR – Command Control, Computers, Communications, Intelligence, Surveillance and

Reconnaissance C4IT – Command, Control, Communications, Computing, and Information Technology CAC – Common Access Card CASPER – Ci30 Airborne Sensor with Palletized Electronic Reconnaissance CDRL – Contact Data Requirements List COC – Certificate of Conformance COP – Common Operational Picture COR – Contracting Officer’s Representative CVS – Contractor Verification System DoD – Department of Defense DHS – Department of Homeland Security EAL – Electronic Aircraft Logbook EIT – Electronic Information Technology FAR – Federal Acquisition Regulations FTR – Federal Travel Regulations FOUO – For Official Use Only GAO – General Accounting Office

IBR – Integrated Baseline Reviews IPT – Integrated Project Team LES – Law Enforcement Sensitive MSAM – Major Systems Acquisition Manual MPR – Monthly Project Risk MRS – Medium Range Surveillance NAVAIR – Naval Air Systems Command NMAP – Non-Major Acquisition Process manual OEM – Original Equipment Manufacturer OMB – Office of Management and Budget OUO – Official Use Only PBL – Performance Based Logistics PDA – Personal Data Assistants PEO – Program Executive Officer PM Program Manager PMB – Performance Measurement Baseline PWS – Performance Work Statement QPR – Quarterly Performance Report SBU – Sensitive but Unclassified SGI – Safeguarding Information SHSI – Sensitive Homeland Security Information SOW – Statement of Work sUAS – Small Unmanned Aircraft System TCTO – Time Compliance Technical Orders TTY – Teletypewriter or Teletype TISCOM - Telecommunication and Information Systems Command UCNI – Unclassified Nuclear Information USCG – United States Coast Guard

3.0 GOVERNMENT FURNISHED INFORMATION AND PROPERTY.

3.1 GOVERNMENT FURNISHED INFORMATION. The Government will provide the information; i.e. Program documentation, Contract Data Requirements Lists (CDRLs), specifications, etc., to the Contractor as required for work under this task order.

3.2 GOVERNMENT FURNISHED PROPERTY. The Government will provide the workspace, equipment and supplies necessary to perform the on-site portion of Contractor services required in this task order, unless specifically stated otherwise in this work statement.

The Government will provide the workspace, equipment and supplies, including no more than one (1) workstation per person, at Washington, DC as necessary to perform the on-site portion of the services required in this task order, unless specifically stated otherwise in SOW 5.0.

The Contractor shall use Government Furnished Property only for the performance of work under this contract, and shall be responsible for returning all Government furnished property in good working condition, subject to normal wear and tear.

4.0 CONTRACTOR FURNISHED PROPERTY. The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of task orders awarded under this contract, except for the Government Furnished Property specified in this statement of work (SOW 3.0).

5.0 REQUIREMENTS.

5.1 PROGRAM TEAM SUPPORT

5.1.1 Program Team Support The Contractor shall provide Program Level research and data gathering. The Contractor will organize this data and use as supporting documentation to complete the following:

Examples of Major System Acquisition Manual (MSAM) and Non-Major Acquisition documents:

• Acquisition Plans

• Integrated Logistics Support Plans

• Test & Evaluation Management Plans

• Program Management Plans

• Acquisition Program Baselines

• Risk Management Plans

• Manpower Requirements Analysis

• Requirements documents

• Configuration Plans

• Acquisition Decision Events

• Informational Briefs

• Program Transition Plans

• Acquisition Phase Exit Briefs

Contractor personnel must have at least six years’ experience in USCG major systems acquisitions; at least eight years’ experience is desired.

5.1.1.1 Need Phase Support. The Contractor shall assist the PM and Sponsor in research and development of pre-acquisition documentation to include, but not limited to, Concept of Operations (CONOPS), Capability Development Plan, initial Acquisition Strategy, Affordability Assessment, and an initial Exhibit 300 business case in support of the ADE-1 review.

5.1.1.2 Analyze/Select Phase Support. In support of an ADE-2 decision, the Contractor shall assist the PM and sponsor in research and development of Analyze/Select phase documentation including, but not limited to: A Program Management Plan for the overall project and an Alternatives Analysis to fill validated user mission capability gaps, feasible alternatives are to be evaluated and system requirements are identified in an Operational Requirements Document (ORD) to provide a basis for assessing the relative merits of the alternatives and ultimately determine a preferred solution. An Acquisition Plan (AP) provides the specific details of information contained in the Acquisition Strategy. A Project Life Cycle Cost Estimate (PLCCE) is developed for the selected alternative. Logistics support planning (Integrated Logistics Support Plan (ILSP)) and test planning (Test and Evaluation Master Plan (TEMP)) are performed for the preferred solution culminating in the initial definition of the project’s performance, schedule, cost baseline in the Acquisition Program Baseline (APB).

5.1.1.3 Produce / Deploy & Support Phase Support. The Contractor shall assist the PM in delivering production units. These efforts will include (but are not limited to):

- Provide support to the aircraft and missionization contracts

- Provide support to the weekly Integrated Product Team (IPT) meetings

- Assist with the development of electronic Resource Proposals, budgets and spend plans

- Assist with responses to various data calls

- Assist with performing updates to the project Integrated Master Schedule

5.1.1.4 Risk Management. The Contractor shall identify any inherent risk in the development and deployment of each project within the contractor’s monthly status report

5.1.1.5 Documentation, Facilitation and Consultation. The Contractor shall utilize program management best practices in the scheduling of focus meetings and execution of activities under this task order (SOW 6.1). The Contractor shall support these meetings, IPTs, and working group sessions by assisting in their organization, coordination, and execution to meet the objectives in this task order. It is anticipated that the Contractor shall facilitate an average of 24 one-hour meetings per month (one meeting per week per Program). Examples of topics to be covered include: Working Group and Integrated Product Team meetings, Earned Value analysis; financial analysis; cost analysis; statistical analysis; schedule development and analysis; and risk analysis.

The Contractor shall provide direct support during any required work sessions. Examples may include:

• Attending and supporting meetings, briefings, and IPTs

• Recording action items and meeting minutes

• Preparing multi-media presentations, briefings and reference materials

• Updating project plans and documentation

• Reviewing and drafting documents and reports

• Managing project information and copy capabilities

The Contractor shall send support materials electronically to members of the IPTs and working groups. The government will provide multimedia support for these events.

5.1.1.6 Documentation Support. The Contractor shall support the Program-level coordination of deliverables to include internal reports, meeting planning and minutes, internal document tracking and routing, document reviews and briefings. The contractor shall:

• Update and maintain current Program-level correspondence tracking log

• Maintain the linked correspondence library on provided spreadsheet

• Update and create workflow diagrams, organizational charts

• Track and print schedules of Program reviews

6.0 REFERENCES.

6.1 Program specific documents – Each project will provide the necessary project documents required for the Contractor to complete required tasks. Examples are: risk management plans, integrated logistics plans, system specifications, TEMPs, Transition Plan, etc.

6.2 Coast Guard, DoD, or DHS specific documents – These documents will be provided electronically if available or may be obtained through the Internet. Examples would be military standards, MASM, USCG Directives and Instructions, etc.

7.0 DELIVERABLES.

ITEM SOW Task DUE BY

1 1.10 Kick-Off Meeting

NLT five (5) business days after contract award

2 1.10

1.11 Draft Contractor Project Plan

At the kick-off meeting, provide COR with a DRAFT of the Contractor’s Project Plan

3 1.10

1.11 Final Contractor Project Plan

(NLT) Ten 10 business days after the kick-off meeting, submit Final Contractor’s Project Plan to the COR

1.12 5.1

Status Reports

Monthly. NLT than five

(5) business days after the end of each month for the previous Month

5.1 5.2 5.3

Draft Program and Project level documents for government review

Within seven (7) business days of notification

5.1

Maintain a list of issues and lessons learned

Weekly with no more than five (5) business day lapse between updates.

1.14 5.1 5.2 5.3 5.6 5.7

Program Documentation

Before or after given milestone events in accordance with the MSAM or NMAP requirements

1.14 5.1

Meeting Minutes NLT two (2) business days after meeting