Attachment_2_Performance_Requirement_Sum_03-09-2017.pdf
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- Attached to
- DETENTION MANAGEMENT SERVICES PUERTO RICO
- Solicitation number
- HSCEDM-17-R-00005
- Issued by
-
Immigration and Customs Enforcement
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Revised Attachment 2
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Attachment 2- Performance Requirements Summary
FUNCTIONAL AREA/
WEIGHT
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
Guard Services
(25%)
(Addresses staffing, work schedule, post orders, log books, firearms, body armor, equipment, training in accordance with ACA standards, and temporary lodging services)
NDS Reference:
Post Orders
PWS References:
Section C, Guard Services
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 25% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
A rating of At-Risk will result in up to a 25% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Transportation
Services
(15%)
(Addresses ground transportation of detainees, staffing and vehicles )
NDS Reference:
Non-Medical Emergency
Escorted Trips
Detainee Transfers
Transportation (Land
Transportation)
Section C, Transportation Services
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate result in up to a 15% deduction in the monthly invoiced per-diem day rate
Food Services
(10%)
(Addresses compliance with
ICE standards regarding food quality, nutrition, transportation, and sanitation )
NDS Reference:
Food Service
Section C, Food Services
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 10% deduction in the monthly invoiced per-diem day rate result in up to a 10% deduction in the monthly invoiced per-diem day rate
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
needed
CDRs standard is established
Background and
Clearance
Procedures (15%) (Addresses background investigations,security requirements, suitability determinations, employment and continued eligibility, and security management)
PWS Reference:
Section H, Backgroound and
Clearance
Procedures
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate until compliance with the standard is established
Facility Security and
Control (20%)
(Addresses compliance with
ICE standards to maintain
Security and Control at locations with a detainee population)
(Addresses Contractor compliance with ICE
NDS Reference:
Admission and Release Contraband
Detention Files
Detention Searches
Disciplinary Policy
Emergency Plans
Environmental Health and
Safety
Funds and Personal Property
Hold Rooms in Detention
Facilities
Issuance and Exchange of
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 20% deduction in the monthly invoiced per-diem day rate result in up to a 20% deduction in the monthly invoiced per-diem day rate
PERFORMANCE
STANDARD (NDS, ICE
POLICIES, PWS)
PERFORMANCE
MEASURE
METHOD OF
SURVEILLANCE
ACCEPTABLE
QUALITY LEVEL
WITHHOLDING
CRITERIA
emergency procedures, reporting of serious incidents, evacuation plans, injury, illness, medical requests, evacuation, detainee death or injury)
Clothing, Bedding and Towels
Key and Lock Control
Medical Care
Population Counts
Post Orders
Security Inspections
Telephone Access
Terminal Illness, Advance
Directives and Death
Visitation
Use of Force
PWS Reference:
Section C, Facility Security and Control
CDRs
Administration and
Personnel (15%) responsibilities in providing employees to perform under this contract) responsibilities for developing plans and programs, maintaining manuals, attending meetings, and preparing records and reports)
NDS Reference Emergency Plans
PWS Reference:
Section C, Key Personnel, Staffing Plan, Contractor
Administrative Requirements
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
Annual review of the facility by the
Detention Standards
Compliance Unit
Periodic reviews in accordance with the attached performance monitoring tool
Monthly review of corrective action plan results
Ad-hoc reviews as needed
CDRs
Performance fully complies with all elements of standard at a level no less than acceptable (see Section
6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate deduction in the monthly invoiced per-diem day rate
HSCEDM-16-F-IG191 P00004
he following is a breakdown of the percentage amounts that will be withheld or deducted for each functional area for 1 st offense through 4 th offense in deficient and at-risk within the entire contract period of performance. As stated in the withholding and deduction criteria, no more than the total weight for each functional area (for example 20% for Guard Services) will be withheld or deducted on the monthly invoice. The offenses will be recorded on a twelve (12) month basis.
WITHHOLDING
Deficient 1 st
Offense 2 nd
Offense 3 rd
Offense 4 th
Offense
Guard Services 5.00% 10.00% 15.00% 20.00%
Transportation Services 2.50% 5.00% 7.50% 10.00%
Food Services 2.50% 5.00% 7.50% 10.00%
Facility Security and Control 5.00% 10.00% 15.00% 20.00%
Administration and Personnel 2.50% 5.00% 7.50% 10.00%
Background and Clearance Procedures 2.50% 5.00% 7.50% 10.00%
DEDUCTION
At-Risk 1 st
Offense 2 nd
Offense 3 rd
Offense 4 th
Offense
Guard Services 5.00% 10.00% 15.00% 20.00%
Transportation Services 2.50% 5.00% 7.50% 10.00%
Food Services 2.50% 5.00% 7.50% 10.00%
Facility Security and Control 5.00% 10.00% 15.00% 20.00%
Administration and Personnel 2.50% 5.00% 7.50% 10.00%
Background and Clearance Procedures 1.25% 2.50% 3.75% 5.00%
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