Attachment_1A.docx

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DETENTION MANAGEMENT SERVICES PUERTO RICO
Solicitation number
HSCEDM-17-R-00005
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Performance Requirement

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Attachment 1A- Performance Requirements Summary

FUNCTIONAL AREA/ WEIGHT
PERFORMANCE STANDARD (NDS, ICE POLICIES, PWS)
PERFORMANCE MEASURE
METHOD OF SURVEILLANCE
ACCEPTABLE QUALITY LEVEL
WITHHOLDING CRITERIA

Guard Services (25%)

(Addresses staffing, work schedule, post orders, log books, firearms, body armor, equipment, training in accordance with ACA standards, and temporary lodging services) NDS Reference:

Post Orders

PWS References:

Section C, Guard Services

Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
· Annual review of the facility by the Detention Standards Compliance Unit Periodic reviews in accordance with the attached performance monitoring tool

· Monthly review of corrective action plan results

· Ad-hoc reviews as needed

· CDRs

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 25% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 25% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

Transportation Services (15%)

(Addresses ground transportation of detainees, staffing and vehicles ) NDS Reference:

Non-Medical Emergency Escorted Trips Detainee Transfers Transportation (Land Transportation)

PWS References: Section C, Transportation Services

Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
· Annual review of the facility by the Detention Standards Compliance Unit Periodic reviews in accordance with the attached performance monitoring tool

· Monthly review of corrective action plan results

· Ad-hoc reviews as needed

· CDRs

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

Food Services (10%)

(Addresses compliance with ICE standards regarding food quality, nutrition, transportation, and sanitation ) NDS Reference:

Food Service

PWS References:

Section C, Food Services

Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
· Annual review of the facility by the Detention Standards Compliance Unit

· Periodic reviews in accordance with the attached performance monitoring tool

· Monthly review of corrective action plan results

· Ad-hoc reviews as

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 10% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 10% deduction in the monthly invoiced per-diem day rate until compliance with the

ICE RFP # HSCEDM-17-R-00005

FUNCTIONAL AREA/ WEIGHT
PERFORMANCE STANDARD (NDS, ICE POLICIES, PWS)
PERFORMANCE MEASURE
METHOD OF SURVEILLANCE
ACCEPTABLE QUALITY LEVEL
WITHHOLDING CRITERIA

needed

· CDRs standard is established

Background and Clearance Procedures (15%) (Addresses background investigations,security requirements, suitability determinations, employment and continued eligibility, and security management)

PWS Reference: Section H, Backgroound and Clearance Procedures
Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR

Ad-hoc reviews as needed

CDRs

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

Facility Security and Control (20%)

(Addresses compliance with ICE standards to maintain Security and Control at locations with a detainee population)

(Addresses Contractor compliance with ICE NDS Reference: Admission and Release Contraband Detention Files Detention Searches Disciplinary Policy Emergency Plans Environmental Health and Safety Funds and Personal Property Hold Rooms in Detention Facilities Issuance and Exchange of

Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
· Annual review of the facility by the Detention Standards Compliance Unit Periodic reviews in accordance with the attached performance monitoring tool

· Monthly review of corrective action plan results

· Ad-hoc reviews as needed

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 20% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 20% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

FUNCTIONAL AREA/ WEIGHT
PERFORMANCE STANDARD (NDS, ICE POLICIES, PWS)
PERFORMANCE MEASURE
METHOD OF SURVEILLANCE
ACCEPTABLE QUALITY LEVEL
WITHHOLDING CRITERIA
emergency procedures, reporting of serious incidents, evacuation plans, injury, illness, medical requests, evacuation, detainee death or injury)
Clothing, Bedding and Towels Key and Lock Control Medical Care

Population Counts Post Orders Security Inspections Telephone Access Terminal Illness, Advance Directives and Death Visitation Use of Force

PWS Reference:

Section C, Facility Security and Control

· CDRs

Administration and Personnel (15%)

(Addresses Contractor responsibilities in providing employees to perform under this contract)

(Addresses Contractor responsibilities for developing plans and programs, maintaining manuals, attending meetings, and preparing records and reports) NDS Reference Emergency Plans

PWS Reference:

Section C, Key Personnel, Staffing Plan, Contractor Administrative Requirements

Performance measures are reflected in the monitoring instrument that accompanies each standard or in the supplemental performance monitoring tool issued by the COR
· Annual review of the facility by the Detention Standards Compliance Unit Periodic reviews in accordance with the attached performance monitoring tool

· Monthly review of corrective action plan results

· Ad-hoc reviews as needed

· CDRs

Performance fully complies with all elements of standard at a level no less than acceptable (see Section 6 of the QASP)
A rating of Deficient will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

A rating of At-Risk will result in up to a 15% deduction in the monthly invoiced per-diem day rate until compliance with the standard is established

HSCEDM-16-F-IG191 P00004

he following is a breakdown of the percentage amounts that will be withheld or deducted for each functional area for 1st offense through 4th offense in deficient and at-risk within the entire contract period of performance. As stated in the withholding and deduction criteria, no more than the total weight for each functional area (for example 20% for Guard Services) will be withheld or deducted on the monthly invoice. The offenses will be recorded on a twelve (12) month basis.

WITHHOLDING

Deficient
1st Offense
2nd Offense
3rd Offense
4th Offense
Guard Services
5.00%
10.00%
15.00%
20.00%
Transportation Services
2.50%
5.00%
7.50%
10.00%
Food Services
2.50%
5.00%
7.50%
10.00%
Facility Security and Control
5.00%
10.00%
15.00%
20.00%
Administration and Personnel
2.50%
5.00%
7.50%
10.00%
Background and Clearance Procedures
2.50%
5.00%
7.50%
10.00%

DEDUCTION

At-Risk
1st Offense
2nd Offense
3rd Offense
4th Offense
Guard Services
5.00%
10.00%
15.00%
20.00%
Transportation Services
2.50%
5.00%
7.50%
10.00%
Food Services
2.50%
5.00%
7.50%
10.00%
Facility Security and Control
5.00%
10.00%
15.00%
20.00%
Administration and Personnel
2.50%
5.00%
7.50%
10.00%
Background and Clearance Procedures
1.25%
2.50%
3.75%
5.00%

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