HR Practitioner Training SOW.pdf

FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

STATEMENT OF WORK

Corporate HR Practitioner Training for the

Human Resources Division

Statement of Work

Version 2.6

1 Scope This contract shall provide training to teach applicable skills for becoming a Human Resource (HR) Practitioner in the realm of Data Analytics, Customer Service, Emotional Intelligence, Excel Skills, and Technical Writing for the Federal Bureau of Investigation (FBI) Human Resources Division (HRD). This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services

The vendor shall be responsible for providing in-person and virtual training to include but is not limited to exercises, workshops and case studies that have direct application to Federal HR situations and issues that are likely to be faced by HRD participants. The Contractor shall provide participants with the necessary tools and current government/industry Federal policy, requirements and laws stipulated from the Office of Personnel Management (OPM), who sets the standards for Federal human resource management and information. This is required of FBI HR personnel to carry out the tasks for which they were trained after finishing the course. This procurement will be a firm fixed price, single award contract for up to Thirty (30) participants.

1.2 Background

The HRD Administrative Unit is in the process of transforming its’ human capital occupation to create a cadre of human resource professionals who serve as valued business advisors. To achieve this, HR professionals must be prepared to face new and increasing demands in supporting the FBI’s workforce transformation. Therefore, the HR Practitioner must learn to act as change consultants, constitute and develop an aggressive and capable leadership team, promote a results-oriented performance culture.

The HR Practitioner is continuing education to enhance and update current skills to the progression of HR management and processes.

2 Applicable Documents None

3 Requirements The Contractor shall create and deliver a human resources-based course consisting of four primary topics. This course is to be delivered in four, in-person training iterations with a maximum of 30 participants per iteration.

One iteration shall consist of each of the following subjects and shall be delivered to personnel assigned to HRD.

1. Data Analytics

2. Customer Service

3. Emotional Intelligence

4. Technical Writing

5. Excel Skills

The above listed courses shall pertain specifically to Federal requirements involved in the processes of human resources management, performance management and the extrapolation of data for human resources decision making.

The FBI HRD requires vendor to indicate if they are listed as a Generally Accepted Government Audit Standards (GAGAS) vendor and recognized by the National Association of State Boards Accountancy (NASBA) for continuing education credits.

Vendor shall provide employees in HRD the skills necessary to keep up with industry standards to manage and operate as an HR practitioner. The skills necessary include but is not limited to:

Thinking conceptually and practically Analyze principles of conflict management Analyzing strategies for promoting collaboration and team building.

Collaboration with all job levels Analyzing and presenting data Utilizing interpersonal skills such as communication

This training shall include hands-on practices with group discussions that shall provide the attendees practical methods to provide guidance to customers.

4 Deliverables

4.1 The Contractor shall formulate course objective with agenda and training schedule, to in include the length of training and duration of each training iteration.

4.2 Based on the requirements listed in Section 3, the Contractor shall include Federal requirements involved in the processes of human resources management, performance management and the extrapolation of data for human resources decision making.

4.3 The Contractor shall provide participants with the necessary tools and current government/industry Federal policy, requirements and laws stipulated from the Office of Personnel Management (OPM), who sets the standards for Federal human resource management and information. This is required of FBI HR personnel can carry out the tasks for which they were trained after finishing the course.

4.4 The Contractor shall deliver four iterations of Human Resource Practitioner, consisting of four skillset topics described in Section 3, Requirements.

4.5 The Contractor shall provide the names and credentials of instructors presenting including any guest speakers.

4.6 The Contractor shall supply reading materials including text and workbooks to attendees.

4.7 The Contractor shall provide a certificate of completion to attendees at the conclusion of training.

4.8 If course is offered virtually, Contractor shall coordinate with PM to organize training through a collaborative application platform.

5. Key Personnel N/A

6. Period and Place of Performance Four iterations of HR Practitioner shall be delivered within the months of June through September 2025. The specific dates will be determined by the FBI PM and vendor based on availability of instructors, prepared material, and training facility availability at the FBI headquarters in Washington, D.C. The training facility must hold at least 30 students plus five additional individuals who are instructors, visitors, and observers.

7. Electronic Invoicing Requirements The FBI requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP). IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.

Invoice Submission

The FBI utilized the Invoice Processing Platform (IPP) thereby vendors are required to create and submit electronic invoices using the IPP system. Invoices submitted by email will not be accepted. This requirement applies immediately upon contract award. For contract-specific questions, please contact the designated contracting officer for your contract.

Obtaining IPP Access Verify if your company has already enrolled in IPP and if so, you will not be required to re-register.

Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.

If your company has not enrolled in IPP your company will be auto enrolled for IPP using information from your SAM.gov account. Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator. This POC will be contacted by email to register when the FBI initiates the enrollment process through IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.

Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S. Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.

How to register for IPP:

1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in

SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):

The first email contains the initial administrative IPP User ID The second email, sent within 24 hours of receipt of the first email, contains a temporary password.

You must log in with the temporary password within 30 days.

2. Registration is complete when the initial administrative user logs into the IPP web site with the User

ID and password provided and accepts the IPP rules of behavior. Additional user accounts, including administrators, can be created after initial login.

Training Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website. Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.

Additional Support

IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm EST.

•Phone: (866) 973-3131 or Email: IPPCustomerSupport@fiscal.treasury.gov

•For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.

8. Government Furnished Equipment or Information Training shall take place at the FBI headquarters in Washington, D.C., at designated training rooms equipped with training aids for Contractor personnel to deliver training. Training shall be unclassified, and an FBI UNET computer shall be accessible.

If training is offered virtually, Contractor shall state the type of name and system of collaborative application platform that will be used to the PM in the initial planning stage.

9. Security Requirements The Contractor shall be screened by FBI Security Division prior to entering FBI facility or space. All training shall be unclassified. The Contractor must get preapproval from FBI Security Division to bring in any lap-top or portable recording devices such as discs or thumb drives onto premises.

10. Personnel Availability The Contractor shall be required to work during training hours and sessions. Any work ahead of sessions shall be determined by the vendor and PM. Cooperation with the Contracting Officer Representative (COR) is required for any flexibility during the regular workday.

11. Government Representatives The functions inherent to this contract shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure all actions pertaining to this contract are requested via the Contracting Officer.

11.1 Contracting Officer Representative:

Jeffrey Burroughs Management and Program Analyst Human Resources Division 935 Pennsylvania Avenue, NW Washington, DC 20535 202-323-0158 (office) jmburroughs@fbi.gov (unclassified)

11.2 Contracting Officer:

Robert Shifflet Contracting Officer Building 4910 Redstone Arsenal, AL 35898 rthifflet@fbi.gov (unclassified)

11.3 Program Manager

Sara Smallwood Program Analyst Human Resources Division 935 Pennsylvania Avenue, NW Washington, DC 20535 202-324-3271 (office sasmallwood@fbi.gov (unclassified)

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If because of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes.

12 Travel and Other Direct Costs The FBI will not reimburse vendor for travel and per diem. Thus, preference is for vendor to be in the National Capitol Region (NCR) of Washington, D.C.