Past Performance Survey TRS.docx

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TRASH REMOVAL SERVICES AT CAMP LEJEUNE AND NEW RIVER COMMISSARIES
Solicitation number
HQC00525QE004
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About this file

This document is a Past Performance Survey for Trash Removal Services issued by the Defense Commissary Agency (DeCA) for a contract at Camp Lejeune and New River Commissaries, solicitation number HQC005-25-Q-E004. The survey is designed to evaluate a contractor's performance across seven key areas, including service timeliness, missed service notification, cleanliness, operational disruption, invoicing accuracy, overall performance, and potential rehire recommendation.

The survey is to be completed and returned by July 14, 2022, to Contract Specialist Marcella Simmons. The related federal contract opportunity requires the contractor to provide all necessary personnel, supervision, equipment, tools, transportation, and other resources for trash removal, pickup, and disposal at the specified commissary locations. The survey serves as a mechanism for DeCA to assess vendor performance and gather qualitative feedback to inform future contracting decisions.

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Other files

File Type Posted
AMENDMENT TO HQC00525QE004.pdf PDF
AMENDMENT 2 TO HQC00525QE004.pdf PDF
Solicitation - HQC00525QE004.pdf PDF
NEW RIVER-SOW.pdf PDF
CAMP LEJEUNE- SOW.pdf PDF

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Text version

DEFENSE COMMISSARY AGENCY

PAST PERFORMANCE SURVEY

Trash Removal Services Camp Lejeune & New River Commissaries

HQC005-25-Q-E004

SURVEY MUST BE RETURNED BY: July 14, 2022

Contract Specialist: Marcella Simmons

Email: Marcella.Simmons@deca.mil

Date: ___________________________________

Company's Name being surveyed: ______________________________________________

Approximate value of contract that you had with surveyed company___________________

Your company name: __________________________________________________________ Your Name: _______________________________ Phone No.__________________________

POC Email Address: _______________________________

Type of services you received from surveyed company_______________________________

Please rate each question below.

It is very helpful if you also include comments.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient; Do they perform service at the time and/or days requested by your company)?

Acceptable Unacceptable Comments:

2. If a scheduled service was missed, did they notify you in advance and/or reschedule?

Yes No Comments:

3. When completed, are all areas clean and free of debris?

Yes No Comments:

4. Do they perform contracted services without disrupting store/business operations?

Yes No Comments:

5. How would you rate the company’s invoicing/billing system? (Are delivery tickets left at time of service and easy to understand? Are invoices complete and accurate? Do you have to contact the company for corrections?)

Acceptable Unacceptable

Comments:

6. Overall, how would you rate your experience with this company?

Acceptable Unacceptable

7. Would you hire them again for similar work?

Yes No

Questions:Marcella Simmons, Defense Commissary Agency, Fort Lee, VA 23801
(804) 734-8000, x48727 or email: Marcella.Simmons@deca.mil

Camp Lejeune & New River Commissaries

File details come from the government source that posted it. Updated .