Attachment 2- Past Performance Survey.doc
DOC document 134 KB Posted
- Attached to
- Food Waste Services at Hawaii Commissaries
- Solicitation number
- HQC005-23-Q0015
- Issued by
-
Defense Commissary Agency
About this file
This document is a past performance survey for a food services contract opportunity with the Defense Commissary Agency. The survey requests feedback on a company's past performance providing food waste services at Hawaii commissaries. Respondents are asked to rate the company on a scale of 1 to 5 in areas such as timeliness of deliveries, quality of items delivered, responsiveness to issues, and invoice accuracy. The completed survey must be returned by the closing date of the solicitation, Solicitation Number HQC005-23-Q0015, for food waste services at Hawaii commissaries issued by the Defense Commissary Agency. The survey requests overall ratings of experience working with the company and whether the respondent would hire them again for similar work.
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Other files
| File | Type | Posted |
|---|---|---|
| Amended Amended HQC00523Q0015.pdf | ||
| Amended HQC00523Q0015.pdf | ||
| Statement of Work as of 4-10-2023 Final.docx | DOCX document | |
| HQC00523Q0015.pdf |
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Text version
ATTACHMENT 2
DEFENSE COMMISSARY AGENCY
Past Performance Survey Hawaii Food Services Malmstrom AFB Commissary – HQC005-23-Q-0015
SURVEY MUST BE RETURNED BY: Solicitation Closing Date Return Survey to Heather Skalet via email: heather.skalet@decam.mil
Company's Name being surveyed: Date:
Your company name: Value of Contract $
You’re Name: Phone No.
Type of services you received from surveyed company
Indicate the degree to which the surveyed company sub-contracted these services:
1 (Performed all the Work themselves) 2 (Sub-contracted some of the work) 3 (Sub-contracted all the work) Please circle a number from 1 to 5 that reflects the company’s service.
Written comments or additional details would be appreciated.
How would you rate the company's timeliness in delivery of your items? (Do they seem efficient; Do they deliver/pickup at the time and/or days requested by your company)?
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent) Comments:
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Are missing and/or damaged items delivered or repaired in a timely manner?
1 (Never) 2 (Rarely) 3 (Sometimes) 4 (Often) 5 (Always) Comments:
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Are items delivered in good quality (clean, pressed, no spots, rips or holes)?
1 (Never) 2 (Rarely) 3 (Sometimes) 4 (Often) 5 (Always) Comments:
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How often do you have to call the company because of missing, incorrect, or damaged items?
1 (Always) 2 (Often) 3 (Sometimes) 4 (Rarely) 5 (Never) Comments:
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How would you rate the company’s invoicing/billing system? (Are delivery tickets easy to understand, quantity and type of garment marked clearly, and signed by driver and left with each delivery? Are the invoices complete and correct? Do you have to make manual corrections for deficient items or incorrect deliveries?)
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent) Comments:
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Overall, how would you rate your experience with this company?
1 (Poor) 2 (Below Average) 3 (Average) 4 (Above Average) 5 (Excellent)
Would you hire them again for similar work?
Definitely Doubtful Maybe Probably Definitely Not
Yes Yes
Additional Comments:
Thank you very much for helping us by filling out this survey!
Return Survey to: Heather Skalet, Defense Commissary Agency, Fort Gregg-Adams, VA (804) 734-8000, extension 48727 Email: heather.skalet@deca.mil
File details come from the government source that posted it. Updated .