PWS_Citrix.doc

Defense Security Cooperation Agency Performance Work Statement Citrix

1. Introduction: One year maintenance and support for five hundred (500) user licenses of Citrix Xendesktop Platinum Edition, two (2) licenses of Citrix Netscaler MPX 9700 FIPS Platform – Enterprise Edition Appliance, and one (1) Annual eLearning Subscription.

2. Background: CITRIX Software is required to provide remote access for our external users to SIPR/NIPR networks (Mechanicsburg, PA). Support and licenses would be applied to provide a Citrix environment to replace the aging RemoteApp environment for remote server and application connectivity. Citrix will also improve the customer experience by providing better Single Sign On controls and more stability while accessing network resources. The 500 user licenses will provide an adequate number of concurrent user connections. The Netscaler licenses will be used to provide a secure and highly available Citrix solution using the built in load balancing and firewall capabilities. The annual eLearning subscription will provide the technical users the latest instruction for operation and troubleshooting.

3. Scope of Work: One year maintenance and support renewal for five hundred (500) user licenses of Citrix Xendesktop Platinum Edition, two (2) licenses of Citrix Netscaler MPX 9700 FIPS Platform – Enterprise Edition Appliance, and one (1) Annual eLearning Subscription. Subscription Advantage provides DSCA upgrade protection for all version of Citrix within Xendesktop. Purchase will include security and hotfix patches. Software support includes the ability to contact the company via telephone and online 24 hours, seven days a week. The contractor shall provide a toll free 800 telephone number and/or access to online support for the support/service.

4. Deliverables: Email product keys and notification within 7 days of award. Products must come from Citrix or Citrix authorized reseller.

a. Citrix XenDesktop Platinum Edition Per User - LA000233993582502, LA000233993582502, LA000233993582502, LA000233993582502

b. Citrix NetScaler MPX 9700 FIPS Platform Enterprise Edition Appliance - MVFDTCUJ86, LA000233993582502, LA000233993582502

c. Annual eLearning Subscription – 4054859

Deliver Downloadable Licenses to: dsca.mechanicsburg.imt.mbx.software-licenses@mail.mil Period of Performance:

Base Year

30 Sep 2018 - 29 Sep 2019

Option Year 1

30 Sep 2019 - 29 Sep 2020

Option Year 2

30 Sep 2020 - 29 Sep 2021

Option Year 3

30 Sep 2021 - 29 Sep 2022

Option Year 4

30 Sep 2022 - 29 Sep 2023

5. Security/Sensitivity: N/A

6. Government Furnished Equipment (GFE)/Government Furnished Information (GFI)/Government Furnished Software (GFS): N/A

7. Task Monitors (TMs)/COR:

Primary Task Monitor & Ship To Address:

Name: Mr. Erish Vega-Viera

Organization: Defense Security Cooperation Agency

Address: 5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055

Phone: (717) 605-9201

E-mail: erish.vega-viera.civ@mail.mil Primary Contracting Office Rep (COR) & Invoice:

Name: Michael Spence

Organization: Defense Security Cooperation Agency

Address: 201 12th Street South, Suite 203, Arlington, VA 22202

Phone: (703) 697-9291

E-mail: michael.r.spence.civ@mail.mil

Contracting Office:

Name: TBD, Contracting Specialist

Agency: Defense Security Cooperation Agency (DSCA)

Address: 201 12th Street, South, Ste 402, Arlington, VA 22202

Ph:

Email:

8. Other Direct Costs: N/A

9. Contract Type: FFP

10. Contracting POC: The POC for any contracting issues is:

Name: TBD, Contracting Specialist Agency: Defense Security Cooperation Agency (DSCA)

Address: 201 12th Street, South, Ste 402, Arlington, VA 22202

Ph:

Email:

11. Section 508 requirements: Product complies with Section 508

12. Invoices –

Invoices shall be submitted electronically via Wide Area Workflow (WAWF) to:

Name: Michael Spence

Organization: Defense Security Cooperation Agency

Address: 201 12th Street South, Suite 203, Arlington, VA 22202

Phone: (703) 697-9291

E-mail: michael.r.spence.civ@mail.mil

13. Requested Delivery: Within 7 days of award, notification will be sent to above listed personnel.

14. Place of Performance:

Defense Security Cooperation Agency

5450 Carlisle Pike, Bldg 107N, Mechanicsburg, PA 17055