Attachment_1 _PLTCE_English_Instruction_PWS_.docx

PERFORMANCE WORK STATEMENT

ENGLISH LANGUAGE INSTRUCTION SERVICES

1. INTRODUCTION

1.1. This Agreement is for non-personal services. This Agreement does not create employment rights with the U.S. Government whether actual, inherent, or implied. By agreeing to perform the services described in these specifications, the Contractor acknowledges that he/she is not, and will not become an employee of the U.S. Government. The Contractor further agrees that he/she will not bring any cause of action in any forum claiming that he/she has become an employee of the U.S. Government.

1.2. This Agreement is considered a “non-personal services” contract as defined in FAR 37.101. It is therefore understood and agreed that the Contractor or the Contractor’s subcontractor:

1.2.1. Shall perform the services specified herein as an independent Contractor, not as an employee of the Government.

1.2.2. Shall manage and administer the work required and bear sole responsibility for complying with and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract.

1.2.3. Shall be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but

1.2.4. Shall, pursuant to the Government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer as is necessary to ensure accomplishment of the contract objectives.

2. BACKGROUND

2.1. General Information. The mission of the Partner Language Training Center Europe (PLTCE), as defined by the Deputy Secretary of Defense, is to “…provide flexible language training to U.S. personnel while offering English and strategic language instruction and expertise for NATO Allies and worldwide partners…” (06/01/2007). Instruction is primarily conducted at the intermediate and advanced proficiency levels (Levels 1+ through level 3); however, acquisition courses (Levels 0 – 1) will also be conducted.

2.2. The proficiency levels cited are defined in the U.S. Government Interagency Language Roundtable (ILR) skill level descriptions (available under http://www.govtilr.org), as well as in the NATO standardized language proficiency descriptions, STANAG 6001, 4th edition (available under natobilc.org). Overall, PLTCE offers acquisition, intermediate, advanced and specialized classroom instruction in approximately twenty five languages and dialects for approximately 400 U.S., NATO/PfP military and civilian personnel each year.

3. SCOPE OF WORK

3.1. Classroom Instruction. The Contractor shall provide the necessary non-personal services and management required to develop course materials, conduct classes, and provide other instructional work to develop and improve the language proficiency of students at the Partner Language Training Center Europe (PLTCE) in Garmisch-Partenkirchen, Germany.

3.2. English Language Instruction. The Contractor shall perform a variety of teaching and educational services. The labor categories and services will be specified in each Call Order. See Attachment 2.1 for possible labor categories. English teaching and instructional services may also include, but are not limited to, activities such as - teaching professionals involved in security cooperation and assistance in the following areas: intensive and non-intensive general English as a Foreign Language (EFL), English for Specific Purposes (ESP), English for Academic Purposes (EAP); test administration, student placement, tutoring, syllabus development, holding office hours, and instructional support duties.

4. SPECIFIC REQUIREMENTS.

4.1. General. The Contractor shall provide all labor and materials necessary to perform a variety of teaching and educational services to be specified in each Call Order. The Contractor shall utilize automated Microsoft Office Word/data processing equipment and the Internet to the maximum extent. This includes but is not limited to the preparation of computer and Internet based documentation and training materials and other tasks as outlined in this performance work statement (PWS).

4.1.1. Instructional Tasks.

4.1.1.1. English as a Foreign Language (EFL). The Contractor shall conduct EFL instruction to students of all proficiency levels. The EFL instruction may be intensive or non-intensive. The Contractor shall conduct instruction for up to 7 contact hours a day and one office hour each day. Typically, the Contractor is also required to perform pre-course preparation and post-course wrap up, which include office hours for coordination meetings with the COR and/or SME and course-related administrative tasks. Class size will typically range from 5 to 10 students.

4.1.1.2. English for Specific/Academic Purposes (ESP/EAP). The Contractor shall, at a minimum, conduct ESP/EAP instruction in the following specific purpose content areas: diplomacy, military, law enforcement, transnational security threats, international affairs, national security sector, counter-terrorism, and multi-national defense cooperation. Academic areas of concentration that the Contractor shall cover include, at a minimum, the following: group discussion strategies, presentation skills enhancement, analytical reading and listening, and negotiation training and practice. The Contractor shall conduct instruction for up to 7 contact hours a day and one office hour each day. Typically, the Contractor is also required to perform pre-course preparation and post-course wrap up, which include office hours for coordination meetings with the COR and/or SME and course-related administrative tasks. Class size will typically range from 5 to 10 students.

4.1.1.3. Other Courses. The Contractor shall conduct instruction services for EFL and ESP/EAP courses for up to 7 contact hours a day and one office hour each day. Typically, the Contractor is also required to perform pre-course preparation and post-course wrap up, which include office hours for coordination meetings with the COR and/or SME and course-related administrative tasks. Class size will typically range from 5 to 10 students.

4.1.2. Perform Instructional Activities.

4.1.2.1. The Contractor shall typically conduct daily lessons, seven periods per day. However, the Contractor shall be prepared, after concurrence by the COR and/or SME, to amend the teaching schedule in order to meet instructional needs and timelines of the supported organization.

4.1.2.2. The Contractor shall assign homework that is tailored to the needs of each student.

4.1.2.3. The Contractor shall provide feedback on completed homework assignments, identifying problem areas and conducting immediate remediation. Students who fail to complete assignments or do so carelessly shall be reported to the COR and/or SME.

4.1.2.4. The Contractor shall counsel students on academic progress.

4.1.2.5. The Contractor shall communicate problems with students to the COR and/or SME in a timely manner, i.e. on the day the problem first arises (e.g., student tardiness, disruptive behavior, absence).

4.1.3. Perform Other Academic Duties.

4.1.3.1. The Contractor shall research, identify, and recommend suitable commercially available instructional materials that meet the global proficiency development needs or specific target language performance requirements of the students.

4.1.3.2. The Contractor shall work as a team member to develop instructional material, coordinate instructional activities and assignment of student sections with other instructors, as directed by the COR and /or SME.

4.1.3.3. The Contractor shall prepare an after action report for submission to the COR and/or SME upon the completion of a course of instruction. This report shall at a minimum contain information about the students’ language skills, course objectives, materials used, lessons learned, and ways forward.

4.1.3.4. The Contractor may be required to accompany participants on official field trips and/or dinners that require travel offsite. Travel costs (such as lodging, transportation, meals and/or incidentals) will be negotiated with each requirement.

4.1.3.4.1. Fare rates for any travel required under this Agreement shall be limited to “Coach” fares. The Government will not pay for Business Class or First Class travel. Lodging and meals shall be limited to the Standard Per Diem rates in the DoD Joint Travel Regulations/Federal Travel Regulations. All travel under this contract shall be in accordance with FAR 31.205-46.

5. CONDUCT.

5.1. Appearance. The Contractor shall present a neat, well-groomed professional appearance at all times.

5.2. The Contractor shall conduct himself/herself in an efficient and professional manner consistent with business standards and in a manner expected of an instructor in an institution of higher learning. The Contractor shall interact with fellow contractors, staff and students in a courteous, polite, and professional manner.

5.3. Cultural Sensitivities and Student Interaction. The Contractor shall be aware of cultural and other sensitivities of students and fellow Contractors. All instruction will be conducted in a manner that is never offensive, demeaning or a cause for any problems of a non-academic nature. The Contractor shall not initiate contact (email, phone, etc.) with former students. Also, the Contractor shall not question/confront students about comments they provided in sensing sessions or end-of-course questionnaires. Such questions shall be directed to the COR and /or SME.

5.4. Team Player. The Contractor shall work as a team player with other individuals, including staff, contractors and other instructors on course planning, assignment of students to classes, materials development, and other administrative or instructional duties. The Contractor shall ensure that any initiatives are fully coordinated with the COR and/or SME.

5.5. Alcohol/Drug use in the workplace will not be tolerated. Any Contractor/sub-contractor found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include contract termination.

5.6. Identification of Contractor Employees.

5.6.1. The Contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including the employee’s name, Contractor’s name, functional area of assignment, and recent color photograph of the employee.

5.6.2. Display of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

5.6.3. Answering Telephones. Contractor personnel shall identify themselves as a Contractor employee when answering Government telephones.

5.6.4. Utilizing Electronic Mail. When Contractor personnel send E-mail messages as part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names) and identify him/her clearly as a Contractor.

6. ADMINISTRATIVE MATTERS.

6.1. Physical Security. The Contractor shall safeguard all Government property in the work area. All offices, laboratories, and buildings shall be secured when not occupied.

6.2. Key Control. The Contractor shall establish and implement methods of ensuring that all keys issued to him/her by the Government are neither lost, misplaced, nor used by unauthorized personnel. The Contractor shall not “loan” keys to classrooms/offices to students.

6.2.1. The Contractor shall report the loss of key(s) as soon as the loss is discovered, but in any event, not later than the Government’s next scheduled workday.

6.3. Substitution of Key Personnel.

6.3.1. Key Personnel. The Contractor shall notify the Contracting Officer prior to making any changes in personnel assigned to key positions. The key positions are defined as:

6.3.1.1. Language Instructor(s)

6.3.2. During the first ninety (90) calendar days of performance under any Call, the Contractor shall make no substitutions of key personnel unless illness, death, or termination of employment necessitates the substitution. After the initial ninety (90) calendar day period, the Contractor may propose substitutions. The Contractor shall provide a suitable substitute for all periods of time for which the Contractor is unable to perform the services. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. The Contractor shall, prior to making any substitution permanent, demonstrate to the satisfaction of the Contracting Officer that the qualifications of the proposed substitute personnel are equal to or better than the qualifications of the personnel originally identified for the position. The Contracting Officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on proposed substitutions.

6.3.2.1. Credentials of the proposed substitute shall address the following areas:

- Target language and/or English proficiency (how, when acquired).

- Education (degrees, major subjects)

- Teaching experience (subjects taught, dates of teaching experience, target audience, number of contact hours)

- Experience in developing instructional/test materials

- Life/work experience in target language country (number of years after age 18)

- References / letters of recommendation/ performance appraisals

6.3.2.2. Unplanned Absences. For emergency absences, the Contractor shall notify the COR and/or SME immediately on the day of absence.

6.3.2.3. Planned Absences. Proposed substitute(s) credentials (resume) shall be provided to the Contracting Officer at least six weeks prior to an anticipated absence.

6.3.3. The Contractor shall ensure there is no degradation of services to the Government as a result of personnel absences or substitutions. The Contractor will not be paid for any gaps in services performed under this contract. Failure to arrange for a qualified substitute in a timely manner may be considered breach of contract.

6.4. Installation Access for Performance at PLTCE. Per the GCMC security procedures for non-DoD ID card holders (http://www.marshallcenter.org – Under Contractors link), the Contractor will be authorized and must obtain an Installation Pass for Sheridan Kaserne and Artillery Kaserne, Garmisch, from the local U.S. Bavarian Military Community – Garmisch Administrative Office. Failure on the part of the Contractor to maintain currency of the Installation Pass will be considered sufficient grounds for the Government to terminate the contract prior to its normal expiration.

6.4.1. In order to be able to obtain the Installation Pass, the Contractor shall submit a Polizeiliches Führungszeugnis (Good Conduct Certificate) annually, except for those DoD-issued Common Access Card (CAC) card holders or for those with Status of Forces Agreement (SOFA) status. Additional background checks may be conducted in order to receive an Installation Pass. Failure to qualify for an Installation Pass will terminate the contract.

6.4.2. The Contractor must possess and present the following identification and permits as indicated:

(a) German citizens: a clear copy of their Ausweis (German ID Card) or passport showing their picture and full name.

(b) Citizens of the European Union (EU) – member countries other than Germany: a clear copy of their Aufenthaltsgenehmigung (Residence Permit).

(c) Non-U.S.-ID Cardholders and other citizens of non-EU-member countries: a clear copy of their Arbeitserlaubnis (German Work Permit) and country ID card or passport showing their picture, full name , country of issue, and nationality.

(d) U.S. ID Cardholders: a clear copy of the front of their ID Card. U.S.-ID cardholders do not need an Aufenthaltsgenehmigung or Arbeitserlaubnis.

6.5. Computer Network Access for Performance at PLTCE. Contractor personnel may be required to acquire an Alternate Logon (ALT) Token in order to access the GCMC computer network domain for selected drive and internal email usage. In order to acquire an ALT token, contractor personnel would need to complete the following:

(a) Contractor personnel with 12 months minimum residence in Germany must complete background vetting in the Foreign National Screening Program (FNSP), along with U.S. DoD Information Assurance (IA) training certification.

(b) Contractor personnel with 3 years minimum residence in the U.S. must complete background vetting with a National Agency Check with Inquiries (NACI), or a U.S. DoD-determined equivalent investigation (see U.S. DoD Directive-Type Memorandum (DTM) 08-003for an authoritative list of U.S. DoD-determined NACI equivalents), along with U.S. DoD Information Assurance (IA) training certification.

6.6. Copyright Considerations. See Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.227-7020, Rights in Special Works (http://www.acq.osd.mil/dpap/dars/dfars/html/r20110916/252227.htm#252.227-7020).

6.6.1. Reproduction of PLTCE produced training materials. The materials described in paragraph 6.5. above may be cited, referenced, or reproduced in part or whole by the Contractor for professional, educational, or other non-commercial purposes with the concurrence of the Director of PLTCE, and on the condition that such citation, reference, or reproduction acknowledges PLTCE as the source and that the Contractor does not use Government time, equipment, or supplies for such reproduction of materials.

6.7. Contractor Training. The Contractor shall complete annual Government-furnished training cited for contracted personnel during the performance of this contract. All training is anticipated to occur within normal duty hours and be no more than four hours in length per session. Any Contractor behavior deviating from standards taught in the course shall be grounds for termination of the contract.

6.7.1. Within five working days of reporting to the Government site, the Contractor will be provided training/guidance on the Interagency Language Roundtable (ILR) and/or NATO STANAG 6001 skill level descriptions. The training is anticipated to be no more than four hours and can take place at the GCMC. Most of the training will be in the form of written guidance.

6.7.2. The Government will provide training on GCMC courses. After the initial training, the Contractor shall train replacement personnel on GCMC mission, courses, course materials, etc.

6.8. Logistics Support. Contractor personnel will not have PX and Commissary privileges in association with this Agreement. The Contractor shall not request students to purchase items for him/her from those facilities.

6.9. Contractor Manpower Reporting Requirement.

6.9.1. The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided for each Call Order awarded under this Agreement via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

6.9.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

7. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

7.1. General. The Government will provide access to instructional and office space, facilities, and minimum equipment and/or services listed herein for the conduct of this PWS, including access and use of the GCMC Library and its holdings.

7.2. Property. The Government may provide computer systems capable of interacting with the GCMC automation infrastructure or that of other U.S. installations. The Government will not provide computers that connect to the PLTCE WiFi access point.

7.3. Facilities. The Government will provide classrooms, language and computer laboratories and/or suitable rooms for conducting instruction in the building or other suitable locations should a move be required during the period of the contract.

7.3.1. Routine maintenance will remain the responsibility of the Government.

7.4. Distribution. Installation and unit distribution of necessary correspondence and reports will be provided by the PLTCE.

7.5. Other services. The Government will provide routine custodial services, refuse collection, and health and safety controls as required and in accordance with existing regulations and procedures common to the organization and its Government buildings.

8. DEFINITIONS.

8.1. Quality Assurance. Those actions taken by the Government to check the performance and quality of services to determine whether or not they meet the requirements of the PWS.

8.2. Defective Service. Defective service may result in the Government terminating the contract, and or negative performance evaluation from the GCMC COR and/or SME.

8.3. Abbreviations.

8.3.1. ALT – Alternate Logon Token

8.3.2. CAC – Common Access Card

8.3.3. COR – Contracting Officer’s Representative

8.3.4. CPARS - Contractor Performance Assessment Reporting System

8.3.5. DFARS - Defense Federal Acquisition Regulation Supplement

8.3.6. DLIFLC – Defense Language Institute Foreign Language Center

8.3.7. DoD – Department of Defense

8.3.8. DTM – Directive-Type Memorandum

8.3.9. EAP – English for Academic Purposes

8.3.10. EFL – English as a Foreign Language

8.3.11. ESP – English for Specific Purposes

8.3.12. FAR – Federal Acquisition Regulation

8.3.13. FNSP – Foreign National Screening Program

8.3.14. GCMC – George C. Marshall European Center for Security Studies

8.3.15. IA – Information Assurance

8.3.16. ILR – Interagency Language Roundtable

8.3.17. NACI – National Agency Check with Inquiries

8.3.18. NATO – North Atlantic Treaty Organization

8.3.19. PfP – Partnership for Peace

8.3.20. PLTCE - Partner Language Training Center Europe

8.3.21. POC – Point of Contact

8.3.22. PWS - Performance Work Statement

8.3.23. PX – Post Exchange

8.3.24. QASP – Quality Assurance Surveillance Plan

8.3.25. SME – Subject Matter Expert

8.3.26. SOFA – Status of Forces Agreement

8.3.27. STANAG – Standardization Agreement

9. QUALITY CONTROL.

9.1. The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS and meet the performance thresholds. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which the Contractor is assured that the work complies with the requirements of the contract.

9.2. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in the Performance Requirements Summary.

10. QUALITY ASSURANCE.

10.1. The Government will monitor the Contractor's performance under this contract using the surveillance methods identified in the Quality Assurance Surveillance Plan (QASP). The Contractor will be given the opportunity to correct or address any adverse findings resulting from the Government’s surveillance consistent with the Inspection/Acceptance clause in the contract. Failure to correct any adverse findings or failure to deliver all services described in this contract may result in non-acceptance of the services by the Government. Failure to meet the standards of this PWS may result in a deduction of price at least equal to the value of the unperformed or poorly performed services. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The Contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future. Failure to provide services in accordance with this contract could also result in termination of the contract for cause and/or adversely impact the Contractor’s ability to be selected for future contracts as documented in the Contractor Performance Assessment Report System (CPARS).

10.2. The Contractor will be provided feedback on performance evaluations and the observations of Government personnel, as well as student evaluations and comments. The “Class Visitation Report” at Attachment 2.2, indicates what the observer expects to see.

10.3. Performance Requirements Summary. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance level of each featured end product briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

*No instances of failure to engage in professional, courteous and polite conduct per paragraph 5.2.

*No valid complaints from students or peers regarding inappropriate contact with students or culturally offensive behavior per paragraph 5.3.

*No instances of failure to work as a team player per paragraph 5.4.

*No instances of alcohol or drug use in the workplace per paragraph 5.5.

*No instances of failure to provide instructors who do not meet the minimum qualifications specified.

Random Sampling, Customer feedback.

* No more than 2 instances of failure to take corrective action in response to feedback from class visitations conducted by COR or designated representative per paragraph 10.2.

* No more than one instance of failure to coordinate with other instructors per paragraph 4.1.3.2.

Periodic Inspection, Customer feedback.

* No instances of failure to notify the COR of unscheduled (emergency) absence NLT 0815 on the anticipated day of absence per paragraph 6.3.

* No instances of failure to obtain qualified substitute in accordance with paragraphs. 6.3.

Random Sampling, Customer feedback.

11. DELIVERABLES See Task Order.

12. CONTRACTING OFFICER’S REPRESENTATIVE (COR). The PLTCE Administration Officer will serve as the COR for this contract.

12.1. The COR and/or SME shall verify the Contractor performs the technical requirements of the contract in accordance with the contract terms, conditions and specifications. The COR and/or SME shall perform, or cause to be performed, necessary inspections and verify the Contractor has corrected all deficiencies. The COR and/or SME shall perform acceptance of services performed under this contract for the Government and maintain liaison and direct communications with the Contractor. The COR and/or SME shall monitor the Contractor’s performance, notify the Contractor of deficiencies observed during surveillance, and direct appropriate action to effect correction. The COR and/or SME shall record and report to the Contracting Officer incidents of faulty or nonconforming work, delays or problems. The COR and/or SME shall ensure that necessary Government-furnished property is available when required.

12.2. The COR and/or SME is not empowered to award, agree to, or sign any contract or contract modification, or in any way obligate the payment of money by the Government. The COR and/or SME may not take any action that may affect contract or delivery order schedules, funds or scope. All contractual agreements, commitments or modifications that involve price, quantity, quality, delivery schedules, or other terms and conditions of the contract shall be made by the Contracting Officer.

12.3. This designation as a COR shall remain in effect through the life of this contract, unless sooner revoked in writing by the Contracting Officer.

13. ATTACHMENTS.

13.1. Attachment 1 – Labor Category Pricing for Contract #<<TBD>>.

13.2. Attachment 2.1 – Description of Labor Categories (English Instruction)

13.3. Attachment 2.2 - Class Visitation Report (English Language Programs Department)

ATTACHMENT 2.1

Description of Labor Categories (English Instruction)

Instructor, English as a Foreign Language (EFL):

At a minimum this type of instructor is expected to teach EFL to all levels of proficiency.

1. English Language proficiency requirement: The Contractor shall demonstrate the instructor’s English language (EL) proficiency with the ability to listen, speak, read, and write at a level consistent with that of an educated native speaker. Documentation of EL proficiency shall consist of evidence that the instructor is a native speaker, or, the instructor obtained EL proficiency through formal education (courses completed at an institution of higher learning taught in the EL), or EL proficiency certification, or has used the EL in a work environment where the EL was the primary means of communication.

1. Minimum Education: Bachelor’s degree or higher or equivalent degree in Teaching English as a Second/Foreign Language, English, a foreign language, linguistics, bilingual education, or Bachelor’s in an another field PLUS a TESL/TEFL certificate

1. Minimum/General Experience: 3 years teaching ESL/EFL/ESP to adults

Instructor, English for Specific/Academic Purposes (ESP/EAP):

At a minimum this type of instructor is expected to teach EFL to all levels of proficiency plus teach English for specific purposes (ESP) and/or English for Academic Purposes (EAP) in the following content areas: diplomacy, military, law enforcement, transnational security threats, international affairs, national security sector, counter-terrorism, and multi-national defense cooperation.

1. English Language proficiency requirement: The Contractor shall demonstrate the instructor’s English language (EL) proficiency with the ability to listen, speak, read, and write at a level consistent with that of an educated native speaker. Documentation of EL proficiency shall consist of evidence that the instructor is a native speaker, or, the instructor obtained EL proficiency through formal education (courses completed at an institution of higher learning taught in the EL), or EL proficiency certification, or has used the EL in a work environment where the EL was the primary means of communication.

1. Minimum Education: Master’s degree or equivalent degree in Teaching English as a Second/Foreign Language, English, a foreign language, linguistics, bilingual education or related field.

1. Minimum/General Experience: 3 in the last 10 years teaching ESL/EFL/ESP PLUS 2 in the last 10 years teaching ESP/EAP in the content areas mentioned above

400 contact hours equal 1 year. 1 contact hour is an instructional period lasting at least 50 minutes.

For example, an ESP/EAP instructor requires a minimum of 1200 contact hours over the past 10 years teaching ESL/EFL/ESP PLUS an additional 800 contact hours in the last 10 years teaching ESP in the content areas mentioned above.

ATTACHMENT 2.2

Class Visitation Report English Language Programs Department

Instructor: Class: Date Observed:

1. Classroom Management:

a. Recognizes student needs, responds effectively

b. Ensures participation by all students

c. Monitors/manages student participation in pair/group work

d. Establishes a pace that is brisk, yet does not overwhelm “weaker” students.

2. Instructor-Student Interaction:

a. Establishes a comfortable learning environment

b. Motivates the students to communicate

c. Insists that students use TL

d. Students speak more than the instructor

e. Answers questions and gives explanations in a clear, concise way

f. Establishes rapport with students

3. Structuring:

a. Lesson/activity goals and objective are clearly communicated to students

b. There is a clear relationship between different activities within the lesson

c. There are pre-reading/pre-listening activities when dealing with authentic materials

d. Number/duration/type of activities is consistent with the proficiency level and course objectives

e. Activities are sequenced appropriately

4. Activities:

a. Tasks are meaningful and challenging

b. Tasks reflect course objectives

c. Tasks are adjusted to fit each student’s proficiency level

d. Tasks are appropriate for the students’ age and background

e. Tasks are varied to maintain student interest/motivation

5. Teaching Resources:

a. Instructor was prepared

b. Resources used were of high quality

c. Resources were relevant to the lesson/task

d. Resources consisted of current, authentic materials

6. Error Correction/Feedback:

a. Error correction is consistent without being intrusive

b. Feedback is positive

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