A03 NESA ES PWS.pdf

PERFORMANCE WORK STATEMENT (PWS) (AUG 2024)

NEAR EAST SOUTH ASIA CENTER FOR STRATEGIC STUDIES (NESA)

SIMULTANEOUS INTERPRETATION AND TRANSLATION SERVICES

EXECUTIVE SEMINAR 01-25 (VIRTUAL)

5 AUGUST 2024

PART 1

GENERAL INFORMATION

1.0 General: This is a non-personal services contract to provide Simultaneous Interpretation and Documents Translation Services for the Near East South Asia Center’s (NESA) Executive Seminar 01-25 (virtual). The Government shall not exercise any supervision or control over contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personnel services necessary to complete the administrative and program management support services as set forth in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards of the contract.

1.2 Background: NESA, an element of the Defense Security Cooperation Agency (DSCA), is responsible for developing civilian and military specialists from the region of the Near East and in South Asia by providing professional seminars designed to meet the needs of mid-to-upper level military and civilian officials in the national security policy and strategy planning divisions of regional governments, to include but not limited to the Ministry of Interior, General Headquarter, Ministry of Defense, Ministry of Foreign Affairs, and Foreign Police Force.

1.3 Objectives: The objectives of this requirement are to provide interpretation support via Zoom and to translate English documents to Arabic and Russian (and vice versa) via email correspondence in accordance with this PWS.

The Contractor shall provide support according to the below setup configurations.

1.3.1 At the discretion of the Technical Point of Contact (TPC), simultaneous interpretation testing may be required on all interpreters prior to contract performance for any interpreter performing interpretation services. NESA staff interpreters will conduct testing/rehearsals to determine if an interpreter cannot perform their duties due to lack of proficiency, experience, and or incompetence. The testing can be conducted after award prior to seminar start date via Zoom.

1.3.2 Substitutions: In the event an interpreter must be replaced after award of the contract, the Contractor must abide by the same requirements as those listed in the PWS. Credentials and resume must accompany the interpreter or on the first workday when last minute substitutions are made and must be approved by TPC.

1.3.3 To maintain the integrity of NESA’s branding efforts, all interpreters must always present themselves in a professional manner, display the highest standards of professionalism and judgment; demonstrate organizational abilities and excellent communication skills; possess the ability to interact with senior foreign representatives, and preclude from providing any personal opinions. Additionally, interpreters are only allowed to ask questions of speakers within the confines of clarification interpretation as professionally necessary.

1.3.4 The KO reserves the right to require that the Contractor remove and replace, within one working day, an interpreter who, in his/her judgment, is not qualified or who does not maintain the highest standards of professional conduct.

1.3.5 The TPC will provide the Contractor with the materials and information necessary for the proper performance of work, to include schedules, agendas, and guidelines.

1.3.6 The Program Manager (PM) will immediately inform the TPC of any issues, problems, or concerns that pertain to participants, guests, or scheduled activities. The PM must be able to connect interpreter equipment to Zoom system to facilitate interpretation. In addition, the PM must be able to provide Zoom integration (interpretation system set-up to include ability to add Zoom sessions in each language) within Zoom for participants and speaker to facilitate program needs. The PM must ensure all equipment is tested and ready for program execution daily. Equipment testing time is 30 minutes prior to the program start time each day per the program agenda.

1.3.7 The Contractor must provide documents translation services in the following languages: English to Arabic (and vice versa) and English to Russian (and vice versa) for a total of 25,000 words or less per language from 25

– 27 September 2024. Documents may be in the form of presentation slides, flyers, etc. Translated documents must be returned in the same format, edits, and design as the sender’s initial documents.

1.4 Scope: The Contractor shall provide a translations and simultaneous interpretation services for Executive Seminar 01-25, 25 Sept – 8 November 2024. The NESA Center requires expert language translations services, interpretation, and interpretation equipment to support English/Russian and Russian/English, English/Arabic and Arabic/English.

The support requested is intended to provide services as shown in Part 5 below.

1.5 Period of Performance: The period of performance shall be from 25 September – 8 November 2024.

1.6 General Information

1.6.1 Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

New Year’s Day, January 1 Martin Luther King Jr.’s Birthday, the third Monday in January President’s Day, the third Monday in February Memorial Day, the last Monday in May Juneteenth National Independence Day, June 19 Independence Day, July 4 Labor Day, the first Monday in September Columbus Day, the second Monday in October Veterans Day, November 11 Thanksgiving Day, the fourth Thursday in November Christmas Day, December 25

1.6.4 Hours of Operation: The Contractor shall be responsible for conducting business, between the hours of 0700 and 1800 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Work performed under this contract will be performed virtually (via Zoom for registration, rehearsal, and seminar days; via email correspondence for documents translation services). The Contracted interpreters must be immediately accessible virtually via high-quality, high-speed internet for the duration of the seminar. The Contracted translators must be available via email to receive documents requiring translation from 25 September 2024 through 8 November and must return translated documents within the sender’s specified deadlines throughout the performance period.

1.6.6 Type of Contract: The Government will award a firm-fixed price (FFP) contract.

1.6.7 Security Requirements: The overall classification of work associated with this PWS is at the Unclassified level.

The Contractor shall comply with all security policies and procedures that apply to DoD and WHS. Security procedures shall be made available to Contractor Personne

1.6.8 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with pertinent Government laws and regulations.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; and coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially about changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The personnel listed below are considered essential to the work being performed under this contract. Before removing, replacing, or diverting any of the listed or specified personnel or facilities, the Contractor shall (1) notify the KO reasonably in advance and (2) submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this contract. The Contractor shall make no diversion without the KO's written consent. Please see the below chart for the one Key Personnel position listed below:

KEY PERSONNEL

Position Minimum Qualification Desired Qualification Support Task Program Manager

Must have a minimum of five (5) years of program management experience leading and supervising multi-disciplined teams in support of US Government (USG) international programs.

Excellent communication skills as demonstrated in previous job experience within the resume.

Oversight of:

5.1, 5.1.1,5.1.2, 5.1.3

Arabic Interpreter Bachelor’s degree

Certifications can include: a court interpreter, through the Department of State conference or seminar interpreter test, examination, or accreditation as an interpreter from a school of languages and linguistics or American Translators Association

(ATA).

Bachelor’s degree in Political Science

Simultaneous Interpreters must have a minimum of 3 years of professional or formal simultaneous interpreting experience in conferences and seminars or court system (or similar setting).

Advanced Certification is preferred.

5.1, 5.1.1, 5.1.3

Interpreters must have experience with defense-related terms/DoD terminology and must be able to interpret “all dialogue.”

Russian Interpreter Bachelor’s degree

Certifications can include: A court interpreter, through the Department of State conference or seminar interpreter test, examination, or accreditation as an interpreter from a school of languages and linguistics or American Translators Association

(ATA).

Interpreters must have experience with defense-related terms/DoD terminology and must be able to interpret “all dialogue.”

Bachelor’s degree in Political Science

Simultaneous Interpreters must have a minimum of 3 years of professional or formal simultaneous interpreting experience in conferences and seminars or court system (or similar setting).

Advanced Certification is preferred.

5.1, 5.1.1, 5.1.3

English/Arabic and Arabic/English Translator

Bachelor’s degree

Certifications can be issued by the U.S. Department of State, a school of languages and linguistics, or the American Translators Association

(ATA).

Translators must have experience with defense-related terms/DoD terminology.

Translators must have a minimum of 3 years of professional or formal experience translating documents for the DoD.

5.2, 5.2.1

English/Russian and Russian/English Translator

Bachelor’s degree

Certifications can be issued by the U.S. Department of State, a school of languages and linguistics, or the American Translators Association

(ATA).

Translators must have experience with defense-related terms/DOD terminology.

Translators must have a minimum of 3 years of professional or formal experience translating documents for the DoD.

5.2, 5.2.1

The Program Manager shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO. The Program Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program Manager or alternate shall be available during normal business hours as outlined above, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

The Contractor shall be responsible for managing and overseeing the activities of all Contractor personnel, as well as any subcontractor efforts used in performance of this effort. The Contractor's management responsibilities will include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the PWS. Resumes shall be submitted for key personnel employees assigned to perform under this PWS will contain documented experience directly applicable to the functions to be performed. Further, these prior work experiences will be specific and of sufficient variety and duration that the employee is able to effectively and efficiently perform the functions assigned. If the personnel must be absent for more than five (5) calendar days, the Contractor must provide an alternate. The Contractor shall notify the KO, in writing, 30 calendar days prior to any proposed changes to personnel supporting this effort.

1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor personnel will be required to obtain and wear badges in the performance of this service if applicable.

1.6.12 Contractor Travel: Travel may be required in the performance of designated tasks and duties. All communication will occur between the Contractor and the TPC. Any requirements from NESA must be addressed to the Contract Specialist (CS) and KO.

1.6.12.1 Local Travel: Reimbursement for local area travel shall not be authorized.

1.6.12.2 Travel Reports: N/A

1.6.13 Other Direct Costs (ODC): This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues. There are not any anticipated Other Direct Costs at this time.

1.6.14 Data Rights: Reference FAR 52.227.14 Rights in Data clause.

1.6.15 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS AND ACRONYMS

2.0 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6 DOCUMENTS (for translation). May include but not limited to program-specific agenda, speaker list, speaker biographies, registration instructions, exit survey responses, speaker presentation slides, etc.

2.1.7 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.9 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.12 SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.13 WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.14 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ATA American Translators Association COR Contracting Officer Representative CS Contracting Specialist DoD Department of Defense DSCA Defense Security Cooperation Agency FAR Federal Acquisition Regulation FFP Firm Fixed Price KO Contracting Officer NCR National Capitol Region NESA Near East South Asia Center OCI Organizational Conflict of Interest ODC Other Direct Costs PM Program Manager PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control TPC Technical Point of Contact TE Technical Exhibit USG US Government

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: Not Applicable

3.2 Facilities: The Government will provide the necessary workspace for the Contractor staff to provide the support outlined in this PWS. The Government identifies an adequate workspace to include desks, computer workstation setup, telephone, and other necessary equipment or supplies.

3.3 Utilities: The Government will provide all utilities in the government facility for the contractor’s use in performance of tasks outlined in this PWS. The following is required: The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, when possible.

3.4 Equipment: Not Applicable

3.5 Materials: The Government will provide the contractor access to regulations, directives or other policy documents required to complete this task. The contractor may be tasked to make recommendation for supplies and equipment needed and to prepare for signature government forms used to order supplies.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Secret Facility Clearance: N/A

4.3 Materials: N/A

4.4 Equipment:

Equipment needed for interpretation Quantity

• Interpreter Headsets 5

• Microphone Central Unit (Zoom Linkage) 1

• Laptop computer for Zoom 5

PART 5

SPECIFIC TASKS

5.0 Specific Tasks:

5.1 Simultaneous Interpreters:

5.1.1 Simultaneous Interpreters: In accordance with this PWS, the Contractor shall provide interpretation, virtual support, and translation services to and from English/Russian and Russian/English, English/Arabic and Arabic/English. The Contractor shall provide support according to the below setup configurations.

- Two (2) Arabic and two (2) Russian interpreters per language are needed for the following dates: 22 –

23 October 2024; 28 October – 1 November 2024; and 4 – 8 November 2024.

- One (1) program manager to handle interpreter coordination/management and system interface. Ensure interpreters are present, systems tested, and set up prior to the program start time.

- Laptops for interpreters to perform duties.

- Set up and equipment validation via Zoom link on 22 October prior to scheduled start time.

5.1.2 Audio Visual Technical Tasks: A virtual technician program manager is required from 22 October – 8 November 2024 to operate, trouble-shoot, set-up, and repair any problems with the equipment.

Transporting, setting up, installing equipment to include:

- Audiovisual support tools, speakers, monitors, cameras, interfaces, and equipment to facilitate simultaneous interpretation with Zoom audience.

- Setting up and performing electrical wiring, programming, basic construction according to layout diagrams and schedules.

- Running tests on video, audio and signals and troubleshooting any problems that arise.

- Meeting clients’ standards by handling equipment malfunctions and executing a flawless event.

- Disassembling equipment, wiring and support tools in a safe manner.

5.1.3 Interpretation Requirements Schedule: The Contractor shall provide the following support:

- 2 Arabic Interpreters: 22 October – 8 November 2024 (12 days) (no services on 24 – 27 October 2024 and 2 – 3 November 2024)

- 2 Russian Interpreters: 22 October – 8 November 2024 (12 days) (no services on 24 – 27 October 2024 and 2 – 3 November 2024)

- 5 Interpreter Headsets, 5 Laptops, and 1 Microphone Central Unit (Zoom linkage) virtual support simultaneous translations for Zoom sessions: 22 October – 8 November 2024 (12 days) (no services on 24 – 27 October 2024 and 2 – 3 November 2024)

- Program Manager – Set up and run all technical integration to support Zoom meeting/sessions on 22 October – 8 November 2024 (12 days) (no services on 24 – 27 October 2024 and 2 – 3 November 2024)

5.2 Documents Translation Services:

5.2.1 Documents Translation Services: The Contractor shall provide documents translation services in the following languages: English to Arabic (and vice versa) and English to Russian (and vice versa) from 25 September 2024 through 8 November 2024. The Contractor must return the translated documents in the same format, edits, and design as initially received. The Contractor should expect to have a total of 25,000 words or less translated per language.

PART 6

APPLICABLE PUBLICATIONS

6.0 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures:

• https://comptroller.defense.gov/Portals/45/documents/fmr/current/10/10_12.pdf

• https://www.ecfr.gov/current/title-5/chapter-XVI/subchapter-B/part-2635/subpart-H/section-2635.807

• https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-73/subpart-G/section-73.735-701 https://comptroller.defense.gov/Portals/45/documents/fmr/current/10/10_12.pdf https://www.ecfr.gov/current/title-5/chapter-XVI/subchapter-B/part-2635/subpart-H/section-2635.807 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-73/subpart-G/section-73.735-701

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7.0 ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

7.4 Attachment 4/Technical Exhibit 4 – Projected Level of Effort

7.5 Attachment 5/Technical Exhibit 5 – Interpretation Schedule

7.6 Attachment 6/Technical Exhibit 6 – Security Language

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard

Performance Threshold

Method of

Surveillance

PRS #1

Simultaneous Interpreters

(PWS 5.1.1 & 5.1.3)

Performance is acceptable when all tasks are delivered.

*95% – Satisfactory *97% – Very Good *99% – Excellent

Random Sampling

PRS #2

Equipment set up, tear down, operation and troubleshooting/repair if needed

(PWS 5.1.2)

issues are resolved accurately, complete, and timely.

100% inspection

PRS #3

Follow Interpretation Schedule

(PWS 5.1.3)

contractor meets all requirements as scheduled.

*94% / 7 days – Satisfactory *96% / 6 days – Very Good *98% / 5 days – Excellent

100% inspection

PRS #4

Documents Translation Services

(PWS 5.2.1)

all translated documents are delivered in the same format, edits, and design as initial documents and within the sender’s specified deadline.

Random Sampling

Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether the performance objectives and goals were met.

This PRS lists the performance objectives for the required service that the Government will conduct surveillance upon.

The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default.”

Will be used as the baseline to develop a QASP. The QASP will identify the surveillance methods the Government will use to evaluate the contractor’s performance.

Surveillance methods may include Random Sampling, 100 Percent Inspection, Periodic Surveillance, Validated Customer Complaint, or any combination of the methods.

Methods of surveillance can change after contract award based on, but not limited to:

• Acceptance of a contractor QC plan.

• A partnering agreement which established the metrics to be used.

• Contractor performance.

Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance. The contractor shall provide the Government written response why the performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future.

Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are as shown in Technical Exhibit #1 of the PWS.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency Medium/Format Submit To

Staffing Plan

(To include Resumes, Certifications and/or Degree in specific languages for all staff members.)

No Later than 5 days after award, Prior to work start date

Word/PDF

KO, COR

Confirmation of Equipment List

Once

Excel

KO, COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

This is an estimated workload based on previous work completed for this task. The vendor should consider that this is a firm-fixed price contract and labor categories, and hours are at their discretion – except for key-personnel positions.

PWS Specific Tasks Labor Category/# of Personnel # of

Personnel Total Hours

1.6.10, 5.1, 5.1.1,5.1.2,

5.1.3 Program Manager 1 80

5.1, 5.1.1, 5.1.3 Arabic Interpreter 2 130 5.1, 5.1.1, 5.1.3 Russian Interpreter 2 130

5.2, 5.2.1 English to Arabic (and vice versa) Translator

1 24

5.2, 5.2.1 English to Russian (and vice versa) Translator

1 24

TECHNICAL EXHIBIT 4

PROJECTED ESTIMATED LEVEL OF EFFORT

Estimated level of effort to provide the vendor with a reasonable workload within a month. Level of Effort is contingent upon the DSCA Director’s schedule and DSCA initiatives that may impact the Agency’s mission.

Tasks PWS Section Estimated Monthly Effort Set up equipment 5.1.2 2

Maintain & Troubleshoot Equipment 5.1.2 8

Interpreter Support/Schedule 5.1.1 & 5.1.3 40 Virtual Support 5.1.1 & 5.1.3 40

Translation Services 5.2.1 24

TECHNICAL EXHIBIT 5

INTERPRETATION SCHEDULE

Schedule days LCATs Involved Times needed Registration (22 October) 2 Arabic/ 2 Russian

1 program manager 0600am – 0900am

Online Rehearsal (22 October) 2 Arabic/ 2 Russian 1 program manager

0900am – 1000am

Registration (23 October) 2 Arabic/ 2 Russian 1 program manager

0600am – 0900am

Online Rehearsal (23 October) 2 Arabic/ 2 Russian 1 program manager

0900am – 1000am

Seminar First Day, 28 October (WPS session) 2 Arabic/ 2 Russian 1 program manager

0530am – 1200pm

Other Seminar Days, 29 October – 8 November (no services on 2 – 3 November)

2 Arabic/ 2 Russian 1 program manager

0615am – 1030am

TECHNICAL EXHIBIT 6

SECURITY LANGUAGE

Security Requirements:

The overall classification of work associated with this PWS is at the UNCLASSIFIED level. The Contractor shall have a current facility clearance of UNCLASSIFIED at the time of proposal to work this effort. All personnel assigned to this contract must be U.S. citizens.

Investigation Requirements:

Contractor personnel working in support of this contract shall have at least a favorably completed FBI fingerprint check, credit check, lived in the United States for a minimum of 3 years, and either a National Agency Check and Inquiries (NACI) or Tier 1 (T1).

The Contractor Facility Security Officer (FSO) is required to submit a signed Visitor Authorization Request (VAR) to the duty station Security Office, verifying the Contractor(s) personnel security credentials prior to the beginning of each contracting/task order period of performance and as new Contractor employees are assigned to the contract.

The contractor is required to have personnel cleared with a temporary or final UNCLASSIFIED clearance at the contract start date. During the performance of the contract, any released contract personnel’s replacement should also have temporary or final clearance at the level of Unclassified.

The Contractor Facility Security Officer (FSO) is required to submit a signed Visitor Authorization Request (VAR) to the duty station Security Office, verifying the Contractor(s) personnel security credentials prior to the beginning of each contracting/task order period of performance and as new Contractor employees are assigned to the contract temporary UNCLASSIFIED eligibility may be accepted provided it has been awarded by the DCSA CAS, and DISS reflects the information for the contract awarded company.

Visit Authorization Request (VAR):

Visit Authorization Request (VAR) is required prior to the beginning of each contract/task order period of performance and for any new contract personnel assigned to the contract during the duration after initial VAR submission.

The Facility Security Officer must submit a VAR per the processes outlined below:

The Contractor may use their format with all of the following information provided on company letterhead:

• Company Name, address, telephone number, assigned Commercial and Government Entity code, facility security clearance

• Contract/Task Order Number

• Name, Rank, Title or Position, Email, Social Security Number, Date of Birth, Place of Birth, Nationality, Citizenship

• Clearance and Date

• Purpose of visit

• Date/Duration of visit

• Name of COR/Alternate COR

DSCA Security personnel can be contacted for Industrial or Personnel Security related issues at dsca.ncr.odam.mbx.industrial-security@mail.mil.

All Contractor employees with an incident report in DISS who have had their access to classified suspended will not be permitted access on a DSCA facility or project. The FSO is required to report any derogatory information on all individuals associated with this contract to DSCA COR and DSCA Security.

Information Security and other miscellaneous requirements:

Contractor employees will be required to comply with all Government security regulations and requirement to include NISPOM, 32 CFR 117, and other government security guidelines as directed. Initial and security training and briefings will be provided by Government security personnel. Contractor employees will not transmit or receive any government documents to any personally owned devices. Contractor employees will be required to complete all initial and periodic security training and briefings.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal, and the Contractor will not be able to provide service on this contract/order.

DSCA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflicts with the interest of the Government.

The Contractor shall comply with DOD 5400.7-R, Chapter 4, DOD Freedom of Information Act (FOIA) Program, and DOD 5200.48, Controlled Unclassified Information requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding CUI and FOUO material.

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, Contractor personnel, resources, and classified or unclassified defense information. This also includes the loss of any DOD identification cards.

Physical Security:

The contractor shall be responsible for safeguarding all government property provided for the contractor’s use.

Government facilities, property, and materials shall be protected in accordance with government security procedures. The Government will provide contractor personnel with appropriate identification badges that allow access to the facility for the period of performance of the contract. All badges are to be displayed at all times while in DSCA spaces. The Contractor shall also ensure all Government equipment and materials are secured at the end of each day.

Contractor employees departing DSCA will be required to out process with DSCA Security. The Common Access Card (CAC), DSCA Badge, and other access cards issued to contractor personnel are government property and must be returned either upon departure from the program or at the conclusion of the contract (whichever comes first).

The contractor shall immediately report the occurrence of a lost access badge to the Contracting Officer Representative (COR), or other government security personnel. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 522a and applicable agency rules and regulations.

Operations Security:

The contractor must comply with the requirements in DoD 5220.22, National Industrial Security Program; and DoD 5205.02, Operations Security (OPSEC) Program during the performance of work. The contractor will adhere to the following minimum requirements in support of the DSCA OPSEC Program:

a. Personal electronic devices into government spaces, laptops, tablet PCs, cellular phones, two-way radios, cameras, recording devices, and data recording/storage devices is STRICTLY controlled and forbidden in most cases. Company issued equipment required for the performance of work must be approved by the government Security Officer. Photography and recording are not allowed except for official and approved use only.

b. Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business and controlled unclassified information may only be transmitted as directed in the PWS or designated by the government official.

c. The Contractor shall not post to company websites, publications, newsletters or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information, refer to paragraph (d) below. When in doubt, company press releases related to this contract should be coordinated through the Contracting Officer Representative (COR) or Technical Point of Contact, as applicable.

d. Because observation of events, operations, physical changes, etc. may reveal National Security information, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties.

(Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.)

Therefore, contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including Social Networking sites) any images, data or information, or observed events that reveal sensitive government operations, personnel, equipment, including, but not limited to:

1. Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to vessels, aircraft, or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, vehicle, vessel or aircraft movements; specialized equipment orders, deliveries, shipments, etc., Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported to government Security Office, contract point of contact, and your company Facility Security Officer and/or the Defense Counterintelligence and Security Agency. Non-Disclosure requirements remain in effect during the duration of this contract and indefinitely thereafter.

e. Government issued badges, identification shall be removed and/or concealed from plain sight when off station and shall not be left in vehicles or unprotected. Badges and passes may not be duplicated or copied or loaned to others. Lost or stolen identification badges must be immediately reported to the DSCA Security Office.

f. Practice OPSEC and implement countermeasures to protect CI and other sensitive unclassified information and execution of military operations performed or supported by the contractor in support of the mission.

Protection of CI will include the adherence to and execution of countermeasures which the contractor initiates or as provided by the DSCA Security Office, for CI on or related to the PWS.

g. At contract termination all government information, badges, and equipment must be returned to the government at the government’s discretion.

Insider Threat:

The contractor must comply with the Insider Threat Program (ITP) requirements identified 32 Code of Federal Regulation Part 117, National Industrial Security Program Operating Manual (NISPOM), also known as the “NISPOM rule.” This program will prevent espionage, violent acts against the Nation, or the unauthorized disclosure of classified information and controlled unclassified information; deter cleared employees from becoming insider threats; detect employees who pose a risk to classified information systems; and mitigate the risks to the security of classified information through administrative, investigative, or other responses. The ITP will meet or exceed the minimum standards for such programs, as defined in § 117.7 (d) of the NISPOM rule with additional guidance provided in Industrial Security Letter (ISL) 2016-02 and Defense Counterintelligence and Security Agency (DCSA) Assessment and Authorization Process Manual (DAAPM) under the NISPOM rule.