Arrachment PWS_Barriers.pdf

PERFORMANCE WORK STATEMENT (PWS)

VEHICLE ACCESS CONTROL POINT (VACP)

FORCE PROTECTION EQUIPMENT MAINTENANCE AND REPAIR

SERVICE CONTRACT

General Information

1. GENERAL: This is a Blanket Purchase Agreement to provide Vehicle Access

Control Point (VACP) Force Protection Equipment Maintenance and Repair Services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Vehicle Access Control Point

(VACP) Force Protection Equipment Maintenance and Repair Services as defined in this

Performance Work Statement except for those items specified as Government-furnished property and services. The Contractor shall perform to the standards in this Contract.

1.2 Background: The Pentagon Force Protection Agency (PFPA) is a civilian Defense

Agency within the Department of Defense charged with protecting and safeguarding the occupants, visitors, and infrastructure of the Pentagon and other assigned facilities throughout the National Capitol Region (NCR) and Raven Rock Mountain Complex

(RRMC). Over the past five years, PFPA has made multiple upgrades to the majority of the barriers, gates, gate arms, and other VACP-associated systems while in some cases, continuing to utilize legacy equipment in various locations. As an ongoing process, PFPA has been working to upgrade all VACPs on the Pentagon reservation, the NCR, and RRMC. This process allows for more consistent and standardized equipment applications throughout the VACP systems. PFPA currently maintains and supports multiple types of Vehicle Arrest Barrier Systems (VABS) as well as equipment from multiple vendors throughout the NCR. These systems are constantly being upgraded and replaced through the process of renovation or life-cycle replacement. The purpose of this contract vehicle is to establish a single source or point of contact for preventative maintenance routine and emergency repairs on an as-needed basis.

1.3 Objectives:

1. The Contractor shall provide preventative maintenance, emergency repair, and normal repair responses on barriers and VACP equipment.

• The Contractor shall respond within 8 hours and repair within 48 hours on normal repair request unless granted an extension by the Government.

• The Contractor shall respond within 2 hours and repair within 12 hours on emergency repair request unless granted an extension by the Government.

• Preventative Maintenance calls will be tasked and completed on an as-needed basis. When possible, preventative maintenance shall be scheduled in advance and completed within 3 days of the scheduled date.

• The Contractor should have surge capabilities of up to a minimum of 6 factory certified vehicle barrier technicians to the Pentagon campus within a 2 hour on site response time after notification in the event of a catastrophic or multiple simultaneous failures of barrier systems.

1.4 Scope: The Contractor shall provide Vehicle Access Control Point (VACP) Force

Protection Equipment Maintenance and Repair Services for PFPA in the National Capitol

Region.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of

12 months and four (4) 12-month option years for a total of sixty (60) months from time of award.

1.6 General Information:

1.6.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The

Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the

Contract. The QCP shall be delivered via electronic mail within 30 days of contract award. Amendments/changes to the QCP shall be delivered to the Ordering Official, Program Manager, and KO within three business days following any change.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor's performance under this Contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The Contractor is not required to perform service on holidays

New Year's Day Labor Day

Martin Luther King Jr.'s Birthday Columbus Day

President's Day Veteran's Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Juneteenth National Independence Day

1.6.4 Hours of Operation: The Contractor shall perform routine services required under this Contract with minimal disruptions when possible during the Pentagon normal duty hours from 0600 to 1800, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Unless preapproved the Contractor will not be allowed to work when the government facility is closed for the above reasons. Repairs to any security equipment allowing direct access to areas that require Protection Level resources will be coordinated with PFPA and the owner/user of the resource involved to ensure the proper level of escort of contractors. The Contractor must at all times maintain an adequate workforce for the performance of all tasks defined within this

PWS.

1.6.5 Place of Performance: The services under this Contract shall be performed at all facilities protected by PFPA. PFPA provides protection for DoD facilities not under a

Military Department per DoD Directive 5105.68, 10 USC 2674, and 32 CFR 234.1.

This region includes the National Capital Region and extends from Northern Virginia through lower Pennsylvania. The current locations of DoD facilities protected by PFPA are:

Pentagon: Arlington, Virginia

DHHQ: Falls Church, Virginia

Mark Center: Alexandria, Virginia

One Liberty: Center Arlington, Virginia

Suffolk Building: Falls Church, Virginia

Meadows #1 Building: Chantilly, Virginia

National Guard Bureau: Arlington, Virginia

Raven Rock Mountain Complex Pennsylvania, PA

This list is for informational purpose and is not intended to be definitive or binding.

Facilities occupied by the Government change based on multiple factors and may increase or decrease throughout the duration of this Contract.

1.6.6 Type of Contract: The Government will award a Blanket Purchase Agreement

(BPA).

1.6.7 Notification: The PFPA designated Ordering Officer, shall identify calls as routine or emergency before notifying the Contractor. The Contractor shall correct all deficiencies during the service call repairs whenever possible or within a maximum of two (2) workdays. The Contractor shall have all equipment and material required to start work upon arrival at the service location. All repair work shall be in accordance with normal commercial practices using parts specified by the barrier manufacturer or items of equal or better quality. Downtime of the barrier system shall be kept to an absolute minimum. Should parts have to be ordered, notify the customer of all projected downtime, estimated time of repairs, and keep the Government informed of any changes. In order to ensure response times the Contractor must have a facility located within thirty (25) miles of the Pentagon.

1.6.8 Security Requirements: Contractor personnel performing work under this Contract shall comply with the Pentagon and Leased Facility Security requirements imposed by the local installation commander or security manager while on the premises at all times.

Contractor personnel performing work for PFPA must be eligible to obtain a Pentagon

Facility Alternative Credential (PFAC) which requires a favorable National Crime

Information Center (NCIC) check. The Contractor shall be responsible for obtaining necessary badges(s) required for Pentagon access. This effort shall be coordinated through the Ordering Officer.

1.6.9 Licenses and Permits: The Contractor shall obtain any necessary licenses and permits, and comply with any federal, state, and municipal laws, codes, and regulations applicable to the performance of work in this Contract. The Contractor must provide proof of such applicable licenses and permits upon request by the Government.

1.6.10 Vehicles: Contractor vehicles shall be properly identified and must display the company name prominently on both sides of the vehicles. All vehicle cleaning and maintenance must be done off-base. The Contractor is responsible for cleanup of any vehicle leaks. All vehicles are subject to search at any time while on Government

Property and must adhere to all traffic and vehicle rules and regulations. Vehicles requiring access to the site must be provided to the Ordering Officer 24 hours prior to visit. All vehicles which will be coming regularly must have an assigned license plate and driver, which shall be given to the Ordering Officer.

1.6.11 Site Conditions and Work Environment: The Contractor shall anticipate the need to access Occupational Safety and Health Administration defined permit requirements for confined spaces and areas of high traffic that may not be interrupted during peak access periods as part of the preventative maintenance, and repair activities where applicable.

The Contractor shall provide preventative maintenance and repair activities throughout the year in all weather conditions. The Contractor shall provide the appropriate tools, safety measures, and qualified personnel to accommodate the unique nature of these environments and ambient conditions. The Contractor must meet all conditions, requirements and regulations set forth by the Pentagon Safety Office or other associated

Safety Office while performing work under this Contract.

1.6.12 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.13 Parking: The Government shall provide the Contractor with limited parking at the Pentagon Reservation, Leased Facilities, and Raven Rock Mountain Complex on a space available basis with 24 hour advance notice. Notice shall include make, model of vehicle, license plate and which driver will need access. The Contractor shall be fully responsible for procuring parking if necessary at all locations to perform work required under this Contract. Travel within the NCR is not reimbursable.

1.6.14 Past Performance: The Contractor must have 10 years of demonstrated experience with the active vehicle barriers, gate arms and vehicle barrier control systems installed at all locations under the authority of PFPA. This includes software, heavy equipment, and tools necessary to perform all work associated with this PWS.

1.6.15 Phase In/Phase Out Period: To minimize any issues and ensure a smooth transition, the outgoing Contractor will complete all previously awarded GPC projects to prevent possible negative impacts on additional services and repairs. The outgoing

Contractor will be awarded a final GPC project to ensure all records, software programs, and Government owned information and materials are transferred to the incoming Contractor. During the phase in period, the incoming Contractor shall become familiar with performance requirements in order to commence full performance of services on the Contract at start date.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

The list below are common definitions and acronyms used in the contracting environment and all may not apply to this Contract.

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this Contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the

Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the

U.S. Government appointed by the contracting officer to administer the Contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the Contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the Contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key

Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privity of Contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the Contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

BCTF Boards, Commissions, and Task Forces

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DD Form 254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

EM Enterprise Management Directorate

FAR Federal Acquisition Regulation

GPC Government Purchase Card

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

M&S Maintenance and Sustainment

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PFPA Pentagon Force Protection Agency

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SSD Security Services Division

TE Technical Exhibit

VACP Vehicle Access Control Point

WHS Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will not provide basic services such as phones, desks, utilities, information technology, and general office supplies while working in

Government facilities.

3.2. Equipment: The Government will provide the following equipment that will be supported by maintenance and repairs. The actual numbers may vary and the contract t is not limited to this equipment only

• 70 RSSI 2000 series in ground barriers

• 9 RSSI 4000 series bollards (3 sets of 3)

• 9 Nasatka Portable barriers

• 10 Hy-Security Sliding Gates

• 13 Hy-Security Swinging Gates

• 75 Magnetic Gate Arms

• 3 Gibraltar Portable Gates

• 5 RSS-3000 Electric Drop Arms

• 8 Sunpower Security Gate Vertical Gates

• 2 Hydraulic Bollards (2 sets of 4)

• 8 Hydraulic Wedge Barriers

• 2 Hydraulic Drop Arms

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this Contract that are not listed under Section 3 of this

PWS.

4.2 Spare Parts: The Contractor must have critical spare parts in stock and on GSA

Schedule for immediate repair.

4.3 GSA Scheduled Equipment: The Contractor must have the majority of the critical fail vehicle barrier parts for the equipment types owned by FPPA listed on GSA Schedule.

4.4 Certifications: The contactor must hold factory certifications for the crash rated vehicle equipment owned by PFPA to include the portable barrier systems.

PART 5

SPECIFIC TASKS

5 SPECIFIC TASKS:

Basic Services. The Contractor shall provide Preventative Maintenance and Repair services for the VACP Force Protection Equipment under the authority of PFPA.

5.1 Normal Repairs

A normal repair is determined by the Government (based on threat and risk) and requires a response within eight (8) normal business hours and repair within 48 hours unless granted an extension by the Government. This is based on threat, vulnerability, and countermeasures. (weekends, off-hours, and federal holidays excluded)

Pricing is portal to portal. Travel is not charged at the hourly rate and should be included in the cost of the menu item.

The cost of each service call will be determined by the price list, which includes labor and materials. Additional charges WILL NOT apply.

5.2 Emergency Repairs:

An emergency repair is determined by the Government and requires a response within two (2) hours and repair within twelve (12) hours (any time/date including weekends, off-hours, and federal holidays) unless granted an extension by the

Government. This is based on threat, vulnerability, and countermeasures.

Pricing is portal to portal. Travel is not charged at the hourly rate and should be included in the cost of the menu item.

The cost of each service call will be determined by the price list, which includes labor and materials. Additional charges WILL NOT apply.

When an emergency repair is required, the PFPA Ordering Officer will contact the

Contractor and annotate the call log, provide a call number, and inform the

Contractor that the project is an emergency.

5.3 Non-Menu Repairs and Materials:

Materials and Repairs are determined on an as-needed basis. Some items cannot be listed in the menu, such as metal work, welding, technical specialized work, minor booth repairs, and emergency repairs, and therefore will not be covered under the menu items.

The Contractor must provide a proposal listing the cost of labor and materials and a description of the work to be performed when any service call is not listed as a menu item.

The Contractor shall provide by email to the Ordering Officer and the Contracting

Officer a cost proposal to complete the entire call order, including all materials and labor, within one (1) workday after the initial service call for normal service and within four (4) hours after the problem has been identified as an emergency service call.

Required materials must be available on the Contractor's GSA schedule.

Upon Government approval of the proposal, the Contractor will commence repair work.

Service calls exceeding the GPC small purchase limit can only be approved by the

Contracting Officer through a BPA Call Order.

Commonly used Materials and Repairs not already identified on the menu list may be added with the Contracting officer's approval.

5.4 Materials:

For commonly failed parts, see section 3.0 GFE. Each barrier type shall either be housed on-site under lock and key by government personnel or kept in each

Contractor-stocked service vehicle that could respond. This is to minimize downtime, trip charges, and service hours.

The service provider will be certified or have mutual working agreements with each barrier manufacturer to maintain the equipment listed on the menu and must show proof during the evaluation portion of the Contract.

The Contractor is not authorized to install any new equipment to existing equipment without prior approval from the PFPA Ordering Officer.

5.5 Preventative Maintenance:

The Contractor shall provide menu pricing bi-annually, as well as annual preventative maintenance (PM) on all barriers, gates, and gate arms.

The pricing for the PM's shall be based on the individual type of equipment and will contain an itemized list of all work to be performed under the PM.

Upon award, the Contractor shall establish and provide a PM schedule for the

Government for all equipment. This list shall be updated annually and shall be used as a template for PM work. The Government shall have the ability to determine the amount of work and specific locations that will be performed off the PM schedule on an as-needed basis.

5.6 Reports:

5.6.1 The Contractor shall prepare and submit a written service/repair report within three (3) workdays after the completion of each service call. The Report shall be sent to the PFPA Ordering Officer and the M&S Program Manager electronically via email. The Report must provide the following:

• Identification and Location of each Repair

• Date of Repair

• Project Identification Number

• Work performed to include man-hours

• Repairs/parts used or needed

• Date of Inspection by PFPA Maintenance Representative

• Inspector Name (PFPA Maintenance Representative)

• Overall Condition of the Security Barriers

• Additional Comments (if applicable)

5.6.2 The Contractor shall provide itemized monthly service records no later than ten (10) days past the end of each month. The Report shall be sent to the PFPA

Ordering Officer and the M&S Program Manager electronically via email. The

Report must provide the following:

• List of Projects completed during that month

• List of projects requesting approval to bill for

• Project Identification Number

• List of all open projects / status

• Copies of all GPC receipts of billing

5.6.3 The Contractor shall provide a Contract Close Out Report of service records no later than thirty (30) days past the end of each Contract. The Report shall be sent to the

PFPA Ordering Officer and the M&S Program Manager electronically via email. The

Report must provide the following:

• All reports of the Contract, if requested by the Government

• All electronic programs, software, and data associated with the Contract will include all equipment and contract-specific passwords.

• All drawings, equipment specifications, and diagrams associated with the

Contract.

5.7 Warranty:

All repaired or new parts shall have a warranty of no less than 1 year. The warranty period shall begin upon formal, written acceptance of the system by the Government.

The warranty period shall last for one year or for the length of the Original Equipment

Manufacturers (OEM) warranty, whichever is greater. The Contractor must warranty all labor associated with a repair or preventative maintenance for thirty (30) days. At the conclusion of all warranty periods, the Contractor shall transfer the systems installed into the preventative maintenance cycle and assume repair and sustainment responsibility.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS:

The Contractor must abide by all Government and equipment manufacturers statutes, applicable regulations, publications, manuals, and federal policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHMENT/TECHNICAL EXHIBIT LIST:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data attached separately as the IGCE.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance

Threshold

Method of

Surveillance

Normal Repairs The Contractor shall respond within 8 hours and repair within 48 hours on normal repair request; unless granted extension by the Government.

No more than ten deviation per life of the Contract.

100%

INSPECTION

Emergency Repairs The Contractor shall respond within 2 hours and repair within 12 hours on emergency repair request; unless granted extension by the Government.

per life of the Contract

100%

INSPECTION

Preventative Maintenance Preventative Maintenance calls will be tasked and completed on an as needed basis. When possible, preventative maintenance shall be scheduled in advance and completed within 3 days of the scheduled date.

per life of the Contract

100%

INSPECTION

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Cost Proposal for

Individual Repairs

(non-emergency)

Upon Request / within three days.

One MS Word / Excel /

PDF

Delivered to

Ordering Official /

Program Manager via email Cost Proposal for

Individual Repairs

(emergency)

Upon Request / within one day.

One MS Word / Excel /

PDF

Delivered to

Ordering Official /

Program Manager via email Service / Repair

Report Within three (3) days of completion of project

One MS Word / Excel /

PDF

Delivered to

Ordering Official /

Program Manager via email Written Monthly

Status Report Within ten (10) calendar days of end of month

One MS Word / Excel /

PDF

Delivered to

Ordering Official /

Program Manager via email Final Report

(written) Within thirty (30) calendar days of contract end date

One MS Word / Excel /

PDF

Delivered to

Ordering Official /

Program Manager via email

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

Item Name Estimated

Quantity

1 Non-Emergency Repair and

Material Request

85 to 90 request per year

Request range in time from a minor

(1hour) delivery to major (40 hours) extensive work time frame.

2 Emergency Repair Request 10 to 15 per year

Request range in time from a minor

(1hour) delivery to major (40 hours) extensive work time frame.

3 Preventative Maintenance Request 20 to 30 per year

Request are based on equipment location and include multiple items per request.