RFP_HQ0034-19-R-0103_GlobalNET_Questions_5-6-19_IM&T.xlsx

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GlobalNET Support Services
Solicitation number
HQ003419R0103
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A23_HQ003419R0103_Solicitation.pdf PDF
A23_Attachment_3_-_Pricing_Template.xlsx XLSX spreadsheet
A23_Attachment_2_-_Personnel_Matrix_Template.xlsx XLSX spreadsheet
A23_Attachment_1_-_GlobalNET_PWS_4-11-2019.docx DOCX document
A23_Attachment_5_-_Past_Performance_Questionnaire.rtf RTF text file
A23_HQ003419R0103_Solicitation.pdf PDF

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Questions

Question No.Reference (Solicitation or Attachment, and Section No.)Question Category (Contract or Technical)QuestionGovernment Responses
1Solicitation, SF 1449ContractThe SF 1449 has a “DRAFT” watermark on pages 1 and 2. Will a final SF 1449 be provided?The corrected version has been uploaded.
2Solicitation, SF 1449ContractBlock 28 requires 1 copy be returned to issuing office. A.1.6 requires electronic submittal. Should we submit one original and one copy via electronic submittal or one electronic and one hard-copy submittal?All submissions are expected to be sent electronically to the e-mail address specified within the solicitation and the FBO website.
3Solicitation 52.212-1 (c) and A.1.2Contract52.212-1 (c) shows 30 calendar days from date specified for receipt of offer for the period of acceptance of offers; however, A.1.6 shows 90 calendar days. What is the correct period for acceptance offers?In accordance with the language found in 52.212-1(c) it states, "...30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation." Per the addendum for 52.212-1 it is expected that the offeror will provide a proposal that is valid for 90 calendar days, per paragraph A.1.2.
4Solicitation A.1.5 IndexingContractRequires tab indexing to identify sections. As this is an electronic submittal, can internal links be provided in lieu of tabs for each section?Yes.
5Solicitation, C. Technical Approach & Capability (Volume II)ContractAttachment 2 Personnel Matrix is required. Is Attachment 2 included or excluded in the page count for this volume?The Personnel Matrix is excluded from the page count.
6Solicitation, A.1.4.1ContractFont size shall be twelve (12) point Times New Roman. Can section headings be a different font as long as they are not less than 12 points?Yes, the headings can be a different font and size as long as the font is no less than 12 points.
7Solicitation, E. Price Factor (VOLUME IV)ContractThe second paragraph discusses the hybrid, FFP and CR CLINs, price schedule, and labor categories. What contract vehicle is being used for this contract?No contract vehicle (such as GSA, NASA Sewp) will be used for this contract. This is an open market contract.
81.5.2.2 Information System ConsultantContractPage 9 notes, "Provide Tier 1 support services for the Washington DC based communities and the Defense Institute for International Legal Studies (DIILS) based in Newport, RI. for their courses, groups, events and public news information via the GlobalNET platform."
Historically, the consultant for DIILS has only been responsbile for DIILS and at one time there was a consultant for the DC based communities. Do you expect the DIILS consultant to be responsible for Tier 1 support of the DC based communities and DIILS?No, this position is funded by DILLS.
91.5.2 Contractor QualificationsContractShould any identified key role personnel already hold a Secret clearance, will they be downgraded since you previosly stated in the presolicitation you will not require/approve a facility clearance?They can be awarded access with an interim Secret clearance. No position will be downgraded.
10ContractWhat were the actual travel arrangements made over the past 3 years (on a yearly basis how many trips and to where )?Travel will commense on an "as needed basis" and the contractor will be reimbursed accordingly. For estimation purposes we expect travel to consist of 0 to 10% per month.
11ContractThe PWS does not state a place of performance? Other than the contractor sites, where is the primary place of performance?At least one European based GlobalNET Liaison and one DILLS based Liason. The only other requirement is that all time zones have coverage.
12ContractDo all key personnel need to be located at the primary place of performance?No.
13Section 5.5.5.6TechnicalSection "5.2.2.6 Hosting Migration" references hosting migration - are there any planned/anticipated migrations in the works?No. However, there will be a need to modernize the application.
14TechnicalPlease provide past trouble ticket examples.On average, we get 50 requests a month that come directly through the help system. Majority of stakeholder POCs needing assistance contact GlobalNET Liaisons, which average about 25 per month. We receive more when we're doing more than just maintenance releases. Aprproximately 75 requests in total per month.
15Section 1.5.5 Key PersonnelContractKey personnel include all contractor personnel who contribute substantially and measurably to each project. Key personnel resumes submitted in response to this request must be currently employed by or accepted a contingent offer from the Contractor or Subcontractor/Team Member and not subject to contingent employment offers.There is no question identified.
16Section 1.4.1ContractPWS, it states that the period of performance is for a base period of twelve (12) months and three (3) 12-month option periods. However, the sentence is followed up by stating that the performance period is Base Year plus four (4) 12-month option periods. Can the government please clarify the period of performance?Section 1.4.1 has been updated. This contract will consist of a base period of twelve (12) months and four (4) 12-month option periods.

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