A23_HQ003419R0103_Solicitation.pdf

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GlobalNET Support Services Federal contract opportunity
Solicitation number
HQ003419R0103
Issued by
DOD Washington Headquarters Service

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A23_Attachment_3_-_Pricing_Template.xlsx XLSX spreadsheet
A23_Attachment_2_-_Personnel_Matrix_Template.xlsx XLSX spreadsheet
A23_Attachment_1_-_GlobalNET_PWS_4-11-2019.docx DOCX document

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SEE ADDENDUM

(No Collect Calls)

HQ003419R0103 12-Apr-2019

b. TELEPHONE NUMBER

703-545-9008

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 13 May 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HQ00349. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CANDACE NOEL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

HQ0013937739

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

WHS - ACQUISITION DIRECTORATE

1155 DEFENSE PENTAGON

WASHINGTON DC 20301-1155

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HQ0013 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DEFENSE SECURITY COOP AGENCY (DSCA HQ)

RANDI SWEENEY

201 12TH ST. S., STE 203

ARLINGTON VA 22202-5408

TEL: 717-605-9246 FAX:

FAX:

TEL: 703-545-3376 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541511

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HQ003419R0103

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Project Management

FFP

The contractor shall provide Project Management Services in accordance with the requirements of Paragraph 5.1 of the Performance Work Statement.

PURCHASE REQUEST NUMBER: HQ0013937739

NET AMT

PSC CD: D309

0002 12 Months Operations for GlobalNET

FFP

The contractor shall provide Turnkey Operation Support for GlobalNET in accordance with the requirements of Paragraph 5.2.2 of the Performance Work Statement.

0003 12 Months GlobalNET Technical Support

FFP

The contractor shall provide GlobalNET Technical Support Services in accordance with the requirements of Paragraph 5.2.2.1 of the Performance Work Statement.

0004 Each Travel

T&M All travel shall be authorized in advance by the COR. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in accordance with the procedures contained in FAR 31.205-46(a)(3) must be submitted to the COR for final approval prior to commencement of travel.

TOT ESTIMATED PRICE

CEILING PRICE

1001 12 Months OPTION Project Management

FFP

The contractor shall provide Project Management Services in accordance with the

1002 12 Months OPTION Operations for GlobalNET

FFP

The contractor shall provide Turnkey Operation Support for GlobalNET in

1003 12 Months OPTION GlobalNET Technical Support

FFP

1004 Each OPTION Travel

T&M All travel shall be authorized in advance by the COR. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in

2001 12 Months OPTION Project Management

FFP

2002 12 Months OPTION Operations for GlobalNET

FFP

The contractor shall provide Turnkey Operation Support for GlobalNET in

2003 12 Months OPTION GlobalNET Technical Support

FFP

2004 Each OPTION Travel

T&M All travel shall be authorized in advance by the COR. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in

3001 12 Months OPTION Project Management

FFP

3002 12 Months OPTION Operations for GlobalNET

FFP

The contractor shall provide Turnkey Operation Support for GlobalNET in

3003 12 Months OPTION GlobalNET Technical Support

FFP

3004 Each OPTION Travel

T&M All travel shall be authorized in advance by the COR. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in

4001 12 Months OPTION Project Management

FFP

4002 12 Months OPTION Operations for GlobalNET

FFP

The contractor shall provide Turnkey Operation Support for GlobalNET in

4003 12 Months OPTION GlobalNET Technical Support

FFP

4004 Each OPTION Travel

T&M All travel shall be authorized in advance by the COR. The contractor shall be reimbursed for actual allowable, allocable, and reasonable travel costs incurred during performance of this effort in accordance with the FAR 31.205-46 "Travel Costs." Requests for approval of costs in excess of maximum per diem rates in

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 Destination Government Destination Government 1004 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 2003 Destination Government Destination Government 2004 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 3003 Destination Government Destination Government 3004 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government 4003 Destination Government Destination Government 4004 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 26-JUL-2019 TO

25-JUL-2020

N/A DEFENSE SECURITY COOP AGENCY

(DSCA HQ)

RANDI SWEENEY

201 12TH ST. S., STE 203

ARLINGTON VA 22202-5408

717-605-9246 FOB: Destination

HQ0013

0002 POP 26-JUL-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 26-JUL-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 26-JUL-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 26-JUL-2020 TO

25-JUL-2021

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 26-JUL-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 26-JUL-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

1004 POP 26-JUL-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 26-JUL-2021 TO

25-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 26-JUL-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 26-JUL-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

2004 POP 26-JUL-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 26-JUL-2022 TO

25-JUL-2023

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 26-JUL-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

3003 POP 26-JUL-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

3004 POP 26-JUL-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 26-JUL-2023 TO

25-JUL-2024

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 26-JUL-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

4003 POP 26-JUL-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

4004 POP 26-JUL-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2018

52.204-13 System for Award Management Maintenance OCT 2018 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-22 Alternative Line Item Proposal JAN 2017 52.209-1 Qualification Requirements FEB 1995 52.209-2 Prohibition on Contracting with Inverted Domestic

Corporations--Representation

NOV 2015

52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law

FEB 2016

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.217-5 Evaluation Of Options JUL 1990 52.219-6 Notice Of Total Small Business Set-Aside NOV 2011 52.222-3 Convict Labor JUN 2003 52.222-21 Prohibition Of Segregated Facilities APR 2015 52.222-22 Previous Contracts And Compliance Reports FEB 1999 52.222-26 Equal Opportunity SEP 2016 52.222-35 Equal Opportunity for Veterans OCT 2015 52.222-36 Equal Opportunity for Workers with Disabilities JUL 2014 52.222-37 Employment Reports on Veterans FEB 2016 52.222-41 Service Contract Labor Standards AUG 2018 52.222-50 Combating Trafficking in Persons MAR 2015 52.223-18 Encouraging Contractor Policies To Ban Text Messaging

While Driving

AUG 2011

52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.

AUG 2018

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.252-5 Authorized Deviations In Provisions APR 1984 52.252-6 Authorized Deviations In Clauses APR 1984 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7003 Agency Office of the Inspector General DEC 2012 252.204-7000 Disclosure Of Information OCT 2016 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

OCT 2016

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of Terrorism

OCT 2015

252.215-7008 Only One Offer OCT 2013 252.225-7048 Export-Controlled Items JUN 2013 252.227-7015 Technical Data--Commercial Items FEB 2014 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.244-7000 Subcontracts for Commercial Items JUN 2013

CLAUSES INCORPORATED BY FULL TEXT

52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A

FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

(a) As required by sections 744 and 745 of Division E of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235), and similar provisions, if contained in subsequent appropriations acts, the Government will not enter into a contract with any corporation that--

(1) Has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability, where the awarding agency is aware of the unpaid tax liability, unless an agency has considered suspension or debarment of the corporation and made a determination that suspension or debarment is not necessary to protect the interests of the Government; or

(2) Was convicted of a felony criminal violation under any Federal law within the preceding 24 months, where the awarding agency is aware of the conviction, unless an agency has considered suspension or debarment of the corporation and made a determination that this action is not necessary to protect the interests of the Government.

(b) The Offeror represents that--

(1) It is [ ] is not [ ] a corporation that has any unpaid Federal tax liability that has been assessed, for which all judicial and administrative remedies have been exhausted or have lapsed, and that is not being paid in a timely manner pursuant to an agreement with the authority responsible for collecting the tax liability; and

(2) It is [ ] is not [ ] a corporation that was convicted of a felony criminal violation under a Federal law within the preceding 24 months.

(End of provision)

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2018)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm http://www.sam.gov/

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2018) ADDENDUM

Washington Headquarters Services (WHS)/ Acquisition Directorate (WHS/AD) is releasing this solicitation electronically only, through the federal business opportunities (FBO) website fbo.gov. This electronic version of the Request for Proposal (RFP) is the official version for this acquisition. No hard copy of this solicitation will be issued. Offerors will be notified of any and all applicable amendments to this solicitation electronically FBO.

Offerors shall submit their proposals electronically.

All Offerors must comply with the following instructions for proposal format and content. Proposals that do not comply with these instructions may be deemed non-responsive and may render the Offeror ineligible for award. The Offeror shall submit documentation illustrating its approach for satisfying the requirements of this solicitation.

Proposals must be clear, coherent, and prepared in sufficient detail for effective evaluation of the Offeror’s proposal against the evaluation criteria. The documentation shall address all aspects of this solicitation and include the Offeror’s approach to performing and satisfying the requirements specified in the Performance Work Statement

(PWS).

The Government intends to award without discussions, but reserves the right to conduct discussions if determined to be in the Government’s best interest. If discussions are held the Government may established a competitive range for efficiency purposes.

All questions, concerns, or requests for clarification for this RFP shall be submitted electronically to whs.ncr.ad.mbx.dsca-group@mail.mil by Friday, April 26 at 11:00 AM, Eastern Time (ET) no phone calls are permitted. No comments, questions or inquiries shall be made of any Government person other than the points of contact listed above. Questions received after this date and time may not be responded to by the Government. All emails shall be clearly labeled in the subject line of the email with the following text: “RFP HQ0034-19-R-0103:

GlobalNet Questions”. Offerors shall clearly identify the specific section of the solicitation to which each question relates when submitting questions. Reference should be made to the solicitation Section Heading, page number of the solicitation, and specific location on the page (e.g., third paragraph) in order to facilitate the Government’s response to each question. Questions shall be submitted in a Microsoft Excel file following a format similar to the table below:

Question No. Reference Question Category Question # Solicitation or

Attachments, and Section Contract or Technical Question mailto:whs.ncr.ad.mbx.dsca-group@mail.mil

Questions/Comments will be considered for inclusion in the final RFP. Questions and Responses will be provided to all Offerors via FBO. If amendments to the final solicitation are issued, all Offerors must acknowledge the amendments by signing the accompanying Standard Form (SF) 30 and returning the signed SF 30 for all amendments issued with the Offeror’s proposal submission. Failure to acknowledge all amendments issued by the Government may result in the proposal submitted in response to the solicitation being found non-responsive by the Government.

A. PROPOSAL VOLUMES REQUIREMENTS

Volume Section Page Limit

I

ADMINISTRATIVE VOLUME

Cover Letter, Representations & Certifications, Tax Identification Number, CAGE Code and DUNS Number, OCI certification, the completion of Clauses/Provisions such as FAR 52.212-3 Alt 1 and FAR 52.219-28 Transmittal

No Page Limit

II TECHNICAL APPROACH AND

CAPABILITY VOLUME

(1) Technical Approach & Capability

(2) Phase-In Plan

(3) Staffing Plan (plus Attachment

2)

(4) Key Personnel/Resumes

(1) 30 pages

(2) 5 pages

(3) 5 pages

(4) No Page Limit

III PAST PERFORMANCE VOLUME 10 Pages IV PRICE VOLUME No Page Limit

A.1 Instructions for Proposal Submissions: This section of the Instruction to Offerors (ITO) provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The Offeror’s proposal must include all data and information requested by the ITO and must be submitted in accordance with these instructions. Non-compliance with the instructions provided in the ITO may make the proposal ineligible for award or result in an unfavorable proposal evaluation.

A.1.1 Sufficient Detail

Proposals shall comply with the following guidelines:

• Be complete and respond directly to the requirements of the solicitation.

• Address the factors and their related elements as listed in FAR 52.212-1 and FAR 52.212-2 of the solicitation.

• Be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated assertions. Extraneous, repetitious, or wordy submissions are not desired and could result in lower ratings.

• Do not simply rephrase or restate the Government’s requirements, but rather provide convincing rationale to address how the Offeror intends to meet the requirements.

• Assume that the Government has no prior knowledge of the Offeror’s capabilities and experience, and will base its evaluation only on the information presented in the Offeror’s proposal.

A.1.2 Validity Statement

The Offeror shall make a clear statement that the proposal is valid for 90 calendar days. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful proposals.

A.1.3 Physical Appearance of Submissions

• Elaborate brochures or documentation, detailed artwork, or other embellishments are unnecessary and are not desired.

• Proposals will be submitted in electronic copies.

• No models, mockups, or videotapes will be accepted.

A.1.3.1 Glossary of Abbreviations and Acronyms

Each volume shall contain a glossary of all abbreviations and acronyms used with an explanation for each.

Glossaries do not count against the page limitation for their respective volumes.

A1.4 Page Format Restrictions and Limitations

A.1.4.1 Page and Font Size

Text shall be single- spaced on an 8.5 x 11 inches paper format, with a minimum one-inch margin all around. Pages shall be numbered consecutively. A page printed on both sides shall be counted as two pages. No foldout pages shall be used.

Page limitations shall be treated as maximum. Pages submitted in excess of the page limitations stated throughout this document will be removed and not evaluated. The excess pages will be deleted from the electronic copy of the proposal. Documents incorporated by reference or as attachments to the proposal shall be included in the overall maximum page lengths and will not be considered or evaluated if they exceed the maximum page.

Font size shall be twelve (12) point Times New Roman. Bolding, underlining, and italics may be used to identify topic demarcations or points of emphasis. Graphic presentations, including tables, while not subject to the same font size and spacing requirements, shall have spacing and text that is easily readable. Lettering within tables, charts, graphs, and figures shall be no smaller than ten (10) point Times New Roman. Margins on all four edges of each sheet will be at least one-inch. Proprietary statements, security markings, and page numbers shall be placed within the defined margin area. Pages shall be numbered sequentially by volume. In the event discussions are held, these page format restrictions shall apply to the Final Proposal Revisions (FPRs).

A.1.4.2 Labeling

The number of pages shown in the table above should be submitted in electronic format. Responses to Administrative, Technical Approach & Capability, Past Performance, and Price shall be in separate electronic folders (files). A cover letter shall be inserted in each folder (file), clearly marked as to the RFP identification, date of submittal, acknowledgement of any amendments, the Offeror’s name, address, Taxpayer ID number, CAGE code, DUNS number, and the Offeror’s POC name, phone, and email. The cover letter shall not count against any page limitation. Pages that exceed the maximum page length above shall not be evaluated or considered by the Government.

A.1.4.3 Pages Counted

Each page shall be counted except the following:

• past performance questionnaires

• past performance questionnaire point of contact list

• cover pages

• RFP cross-reference matrix

• teaming arrangements

• letters of commitment

• past performance consent letters

• client authorization letters

• tables of contents

• glossaries

• lists of figures, tables, or drawings

• tabs

• dividers

• blank pages

A.1.5 Indexing

Each volume shall contain a detailed table of contents to delineate the sections within that volume. Tab indexing shall be used to identify sections.

A.1.6 Electronic Submission:

Any proposal received after the exact time specified for receipt of proposals shall be treated as a late submission in accordance with the Federal Acquisition Regulation (FAR) 52.212-1. The proposal written volumes shall be submitted as attachments in the submission. The proposal volumes shall be submitted as attachments when submitting it to whs.ncr.ad.mbx.dsca-group@mail.mil. Text and graphics portions of the electronic copies shall be in a format readable by Adobe (.PDF), MS Word 2010. Data submitted in spreadsheet format shall be readable by Adobe (.PDF), MS Excel 2010. All responses to the solicitation shall be in separate files and volumes corresponding to the evaluation factors identified in the above Proposal Submission Chart. Offerors are solely responsible for ensuring that the proposal is successfully submitted to whs.ncr.ad.mbx.dsca-group@mail.mil and successfully received by whs.ncr.ad.mbx.dsca-group@mail.mil by the proposal due date and time.

A.1.7 Pricing Data/Cost Information

Price information shall be addressed in Volume IV – Price and the Contract Line Item Number (CLIN) structure listed in the RFP No. HQ0034-19-R-0103. All labor rates shall be rounded to the nearest dollar. All price information must be submitted in the attached price template.

A.1.8 Cross Referencing & Volume Designation

Information required for proposal evaluation that is not found in its designated volume will be assumed to have been omitted from the proposal. Each volume, other than the Price volume, shall be written on a stand-alone basis so that its contents may be evaluated without cross-referencing to other volumes of the proposal. Exceptions to the above include only teaming arrangements, letters of commitment, socio-economic commitment information and Organizational Conflicts of Interest assertions which must be submitted in Volume I, but may be cross-referenced in other volumes.

A.1.9 Confidential Information

The Freedom of Information Act (FOIA) and its amendments have resulted in an increasing number of requests from outside the Government for copies of contract qualifications and proposals submitted to federal agencies. If an Offeror’s submissions contain information that he/she believes should be withheld from such requestors under FOIA on the grounds that they contain “trade secrets and commercial or financial information” [5 USC§552(b)(4)], the Offeror should mark its submissions in the following manner:

• The following notice should be placed on the title page: “Some parts of this document, as identified on individual pages, are considered by the submitter to be privileged or confidential trade secrets or commercial or financial information not subject to mandatory disclosure under the Freedom of Information Act. Material considered privileged or confidential on such grounds is contained on page(s) _______.”

• Each individual item considered privileged or confidential under FOIA should be marked with the following notice: “The data or information is considered confidential or privileged, and is not subject to mandatory disclosure under the Freedom of Information Act.”

B. ADMINISTRATIVE (VOLUME I)

Volume I, Administrative Volume shall include a cover letter, Representations & Certifications, Tax Identification Number, CAGE Code and DUNS Number, Organizational Conflict of Interest (OCI) certification, and the completion of Clauses/Provisions such as FAR 52.212-3 Alt 1 and FAR 52.219-28.

C. TECHNICAL APPROACH & CAPABILITY (VOLUME II)

The Offeror shall submit sufficient information for the Government to make a comprehensive evaluation of the Offeror’s technical approach and capability in meeting the performance work statement requirements listed in the solicitation for successful performance. The proposal shall describe the methods and techniques used to complete each task, and discuss managing all aspects of this requirement.

Offerors need not address every task however responses should be as complete as is appropriate for the technical subject matter. For example, perhaps technical approaches for administrative tasks are not necessary but for more technically robust areas of the PWS, a technical approach is a good opportunity for offerors to distinguish themselves.

Phase-In Plan (5 page limit): The proposal shall describe the Offeror’s Phase-In approach by submitting a phase-in plan that demonstrate the Offeror’s approach for providing the necessary resources to ensure and maintain service quality levels and staffing levels for the thirty (30) calendar days phase-in period. The phase-in plan shall include the following information: (1) How transition risks shall be identified and mitigated; (2) Execution of an ODC order to validate processes prior to contract start; (3) How the Offeror plans to shadow the incumbent and reach a 100% staffing capacity by the end of the transition period; (4) How knowledge, material and property transfer (e.g. IP addresses, source codes, keys, etc.) shall be managed throughout the contract transition period; and, (5) How the Offeror plans on assuming 100% of authority and responsibilities after completion of the 30- calendar day phase-in period in the PWS without the further need of the incumbent contractor.

Staffing Plan (5 page limit): The proposal shall provide a staffing approach to meet the Government’s requirements and how the Offeror plans to manage unexpected turnover due to promotions, employees leaving the company, extended illnesses, military duty, etc., and how that plan minimizes the impact on contract performance. The staffing section shall demonstrate how the Offeror will ensure personnel coverage during absences (sick and personal leave of employees).

Personnel Matrix: The offeror shall provide a Personnel Matrix (Attachment 2) to detail how the staffing levels were derived. The staffing matrix shall include a breakout of hours by labor category for each performance period, i.e., transition, base year, each option year, and total. The matrix shall provide a detailed list of labor categories to be utilized under each task. Offerors shall ensure the matrix is consistent with the Cost Proposal. Inconsistencies between the staffing matrices may result in the Offeror’s proposal being unawardable.

*Note: For each Key Personnel, the matrix shall list the individual’s name, Key Personnel Title security clearance level, number of hours proposed, duties/responsibilities, education, experience, and certifications.

For each Personnel Qualification Labor Category that the offeror proposes to use, the matrix shall list the name of the Labor Category, number of hours proposed, and duties/responsibilities. The vendor shall provide a definition of each Labor Category that it proposes.

Key Personnel (No page limit): The Offeror shall submit resumes for Key Personnel, listing the individual’s name, education, experience, and certifications. Each resume shall specify which PWS tasks the individual will perform, and it shall specify the individual’s proposed duties and responsibilities. Key Personnel are defined as certain skilled experienced professionals and/or technical personnel essential for successful contractor accomplishment of the work to be performed under this contract.

D. PAST PERFORMANCE (VOLUME III)

The Government is requesting that the Offeror provide up to three (3) past performance contract references that reflect recent and relevant experience. Recent experience is defined as that completed within the past five (5) years from the proposal due date with twelve (12) months of the period of performance completed. Relevant experience is defined as that which is similar in scope, size, and complexity to the work described in the attached Performance Work Statement and contract type.

Past performance contract references must be completed by the customer, Contracting Officer Representative (COR), or the Contracting Officer using the Past Performance Questionnaire’s (PPQs). PPQs are required for contracts not listed in Past Performance Information Retrieval System (PPIRS). In the past performance reference include contract/delivery order number, contract type, program name, total contract cost, short description of work performed, reasons why the project is considered relevant by the Offeror, names, email addresses and valid telephone numbers for the person completing the PPQ.

The Offeror shall provide Past Performance Questionnaires (PPQ) (attachment 5) to its customer references and instruct them to email the completed Questionnaires to whs.ncr.ad.mbx.dsca-group@mail.mil for evaluation.

Questionnaires must be received via email no later than the date and time specified in Block 8 on page 1 of the solicitation to the specified email addresses above. Questionnaires that are not received by the due date and time may not be evaluated.

E. PRICE FACTOR (VOLUME IV)

The Offeror shall map all proposed labor categories to the positions proposed and include this information in Volume IV - Price. Proposed personnel must meet all PWS requirements for the PWS-defined position they will fill, and they must also meet all of the criteria contained in the pricelist description of the particular labor category under which they are proposed. In addition, the pricelist description of a proposed labor category must provide for all of the skills and experience of the PWS position to which it corresponds. Failure to comply with this section will make the proposal non-responsive.

The contract will be awarded as a Hybrid, Firm Fixed Price and Cost Reimbursable (CR) CLINs for Contractor Travel. The Offeror shall propose a hybrid price by submitting Price Volume IV in the attached Pricing MS Excel Template (Attachment 3). The price template contains tabs for the Price Schedule Summary and Labor Categories (Base and all Option Periods). Each tab must be completed by the offeror.

(End of Provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Factor 1- Technical Approach & Capability Factor 2- Past Performance Factor 3- Price

Technical Approach & Capability, and Past Performance, are equal, and when combined are significantly more important than Price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014) ADDENDUM

1) BASIS FOR CONTRACT AWARD

Unless all offers are rejected, the Government intends to award a single, hybrid contract that consist of Firm Fixed Price Cost Reimbursable (CR) CLINs for Contractor Travel to the responsible Offeror whose offer, conforming to the solicitation, is determined to be the best overall value, price and other factors considered. The Government may select for award the Offeror whose price is not necessarily the lowest, but whose technical proposal is more advantageous to the Government and warrants the additional cost. Offerors must satisfy the requirements described in the Performance Work Statement (PWS), as well as other Request for Proposal (RFP) requirements.

Proposals shall be reviewed, evaluated, and awarded in accordance with the evaluation criteria identified in this document. Proposals that take exception to any requirement, state assumptions or impose requirements not in or contrary to the solicitation or otherwise qualify the proposal shall not be considered and shall be deemed unacceptable for award.

2) EVALUATION FACTORS

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

• Factor 1- Technical Approach & Capability

• Factor 2 - Past Performance

• Factor 3- Price

Technical Approach & Capability, and Past Performance, are equal, and when combined are significantly more important than Price.

a. FACTOR 1- TECHNICAL APPROACH & CAPABILITY

The Government will evaluate the adequacy of the Offeror’s approach as demonstrated by the proposed technical approach and capabilities. The proposal shall be sufficiently complete to demonstrate how the Offeror will comply with PWS requirements throughout the performance period. The Government will evaluate the Offerors technical approach and capabilities for completing and providing the Personnel Matrix, Key Personnel Resumes, and Other Direct Costs to perform the requirements listed in the solicitation. Data previously submitted, or presumed to be known, i.e., descriptions of previous projects performed for the Government, cannot be considered as a part of the proposal unless physically incorporated in the proposal. Clarity, completeness and conciseness are essential.

Phase-In Plan: The Government will evaluate the Offerors phase-in plan that adequately describes an approach to provide a smooth, uninterrupted phase-In, which shall take place during the initial 30 calendar days upon contract award, including:

1) How transition risks shall be identified and mitigated.

2) How the Offeror plans to shadow the incumbent and reach a 100% staffing capacity by the end of the transition period.

3) How knowledge, material and property transfer (e.g. IP addresses, source codes, keys, etc.) shall be managed throughout the contract transition period.

4) How the Offeror plans on assuming 100% of authority and responsibilities after completion of the 30 calendar days Transition-In period in the PWS without the further need of the incumbent contractor.

Staffing Plan: The Government will evaluate and assess the Offeror staffing approach to meet the Government’s requirements and how the Offeror plans to manage unexpected turnover due to promotions, employees leaving the company, extended illnesses, military duty, etc., and how that plan minimizes the impact on contract performance.

Personnel Matrix: The Government will evaluate the offeror’s Personnel Matrix (Attachment 2) to determine if the staffing levels are consistent with the Cost Proposal and if the hours by labor category for each performance period will provide for each task. The Government will evaluate the offeror’s Personnel Matrix for any inconsistencies between the staffing matrices.

Key Personnel: The Government will evaluate the offeror’s…

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