Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

Humanitarian Demining Training Center

International Standardization Organization (ISO) Auditing and Registration Services

1. INTRODUCTION

1.1. The Humanitarian Demining Training Center, under administrative and operational control of the Defense Security Cooperation Agency (DSCA), trains and prepares U.S. military forces, US government humanitarian mine action (HMA) stakeholders, and international partners to conduct HMA missions in landmine and other explosives remnants of war (ERW) disposal, and physical security and stockpile management (PSSM) using "train the trainer" instructional methods.

1.2. This contract is for non-personal services. It does not create employment rights with the

U.S. Government whether actual, inherent, or implied. By agreeing to perform the services described in these specifications, the Contractor acknowledges that he/she is not, and shall not become, an employee of the U.S. Government. The Contractor further agrees that he/she shall not bring any cause of action in any forum claiming that he/she has become an employee of the

U.S. Government.

1.3. This contract is a “non-personal services contract” as defined in FAR 37.101. It is, therefore, understood and agreed that the Contractor and/or the Contractor’s employees or subcontractor:

1.3.1. Shall perform the services specified herein as independent Contractors, not as employees of the government.

1.3.2. Shall manage and administer the work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints attendant to the performance of this contract.

1.3.3. Shall be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but

1.3.4. Shall, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or the duly authorized representative of the Contracting Officer as is necessary to ensure accomplishment of the contract objectives.

2. OBJECTIVE

2.1. Contractor will audit the HDTC QMS for compliance to the International Organization for

Standardization (ISO) 9001:2015 Standard. The contractor shall provide documentation attesting the contractor is an ISO 9000:2015 Certification Body.

3. SCOPE

3.1. Base Year: Conduct ISO 9001:2015 Recertification Audit for HDTC;

Option Year 1: Conduct Surveillance Audit #1 for ISO 9001:2015;

Option Year 2: Conduct Surveillance Audit #2 for ISO 9001:2015.

4. BACKGROUND

4.1. The international humanitarian demining environment is dynamic necessitating HDTC effectively and efficiently manage the DoD HMA Basic Course POI to continually reflect the most current international mine action operations requirements. The HDTC QMS is compliant to the ISO 9001:2008 and requires updating to ISO 9001:20015 which is the most current standard of internationally recognized best management practices.

5. DEFINITIONS.

6. GOVERNMENT-FURNISHED SUPPORT

6.1. The base year recertification audit and option year surveillance audits are conducted at the following location:

Base Year: Conduct ISO 9001:2015 Recertification Audit

Option Year 1: Conduct Surveillance Audit #1 for ISO 9001:2015

Option Year 2: Conduct Surveillance Audit #2 for ISO 9001:2015

Location:

HDTC

1321 Battle Drive

Building 9024 – Rear, Fort Lee, Virginia 23801

Contractor may use building 9024 to conduct meetings, review documents, prepared reports and for any other related requirements to facilitate auditing and registration services of the HDTC

QMS. Contractor access to the Fort Lee local area network (LAN) must be coordinated through and facilitated by the DSCA Personnel Security Office and the Fort Lee Network Enterprise

Center; the Fort Lee LAN is not controlled by HDTC.

9. SPECIFIC REQUIREMENTS. The contractor shall provide:

9.1. ISO recertification and surveillance audits shall be conducted in accordance with ISO

9001:2015.

9.2. Base Year Period, Option Year one, and Option Year Two

9.2.1. Provide a detailed audit schedule for the organization in attachment to this PWS (i.e., dates, events, times, locations, team members) no later than 45 business days prior to each scheduled audit. Surveillance audits must be coordinated with HDTC QMS representative.

9.2.2. (Lead Auditor) shall hold an opening meeting with the HDTC QMS Management

Representative and site management to outline the audit objectives.

9.2.3. (Lead Auditor) shall debrief site management of the area audited at the end of each audit day or as agreed to.

9.2.4. Review site HDTC QMS documents (this may be done off site) and provide a detailed written report including nonconformities. Provide recommendations for correction of the nonconformities, QMS, and documentation.

9.2.5. (Lead Auditor) shall conduct a process based audit of the HDTC QMS.

9.2.6. (Lead Auditor) shall conduct a closing meeting for the HDTC management team. This is done to summarize results and identify any issues.

9.2.7. (Lead Auditor) shall deliver a registration audit report to the HDTC management representative which details the results of the audit, itemizes nonconformance(s), requests corrective action(s), preventive action(s), and sets a time limit for the corrective action or preventive action responses.

9.2.8. (Lead Auditor) shall assist HDTC management representative in resolving nonconformance’s.

9.2.9. Base Year - Contractor shall perform recertification audit of HDTC QMS for conformance to ISO 9001:2015 in the base year of the contract.

9.2.9.1 Option Year One - Surveillance Audit #1. Audit the HDTC QMS for compliance to ISO

9.2.9.2. Submit audit schedule and plan to the HDTC management representative a minimum of

21 business days prior to each the audit date.

9.2.9.3. Submit a date for the surveillance audit #2 no later than 22 business days after completion surveillance audit #1.

9.2.9.4. Option Year Two - Surveillance Audit#2. Audit the HDTC QMS for compliance to ISO

9.2.9.5. Submit audit schedule and plan to the HDTC management representative a minimum of

21 business days prior to each assessment date.

10. General The contractor shall provide the necessary non-personal services for the HDTC

ISO auditing and registration Services.

10.1. Appearance. Contractor personnel shall present a neat, well-groomed, professional appearance at all times.

10.2. Contractor personnel shall conduct himself/herself in professional, courteous, and polite manner.

10.3. Alcohol/Drug use in the workplace will not be tolerated. Any contractor found to be under the influence of, consuming, or using alcohol or drugs while on duty will be subject to administrative action from the Contracting Officer, which may include contract termination.

10.4. Installation Access. Contractor personnel must have an official government ID for entrance onto Fort Lee. The ID must be presented to law enforcement personnel when entering

Fort Leonard Wood, and upon subsequent requests. Application for Common Access Cards must be coordinated through the DSCA Personnel Security Office, Crystal City, Virginia.

10.5. Physical Security. Contractor personnel shall safeguard all government property in building 9024. All areas within the facility shall be secured when not occupied.

10.6. Subcontracting. The Contractor shall not subcontract any or part of the performance items of this PWS. The Contractor shall advise the COR of anticipated absences, for any reason, as far in advance as possible.

10.7. Copyright Considerations. Documents, including records, schedules, charts, drafts, diagrams, developed by the contractor during this project in performance of the contract will become the property of the U.S. DoD HDTC. Such documentation and records shall be released to HDTC at the end of the contract performance period or upon the request of the organization of

COR. Since these original materials are produced specifically for the Government and are produced using Government materials, facilities, and equipment, all rights to these materials belong to the Government. The Contractor waives all right to and claims for compensation against these materials, other than the normal compensation for performance of the contract.

Accordingly, the Government will acknowledge the effort, authorship, participation, or assistance of the Contractor in the preparation of these materials and will recognize individual significant and/or extraordinary effort on the part of the Contractor, as appropriate.

10.8. Reproduction of Government produced training materials. The materials described in the above paragraph may not be cited, referenced, or reproduced in part or whole by the Contractor for professional, educational, or other commercial or non-commercial purposes without the concurrence of the COR, and on the condition that such citation, reference, or reproduction acknowledges the Government as the source and that the Contractor does not use Government time, equipment, or supplies for such reproduction of materials.

11. QUALITY ASSURANCE Contractor performance shall be measured by the ISO standards and the completion of HDTC certification.

TASK Performance Standard Deliverables

9.2.9. Base Year: Conduct

ISO 9001:2015

Recertification Audit

Recertification Audit, Audit the HDTC QMS for compliance to ISO 9001:2015.

a) Schedule audit date.

b) Publish audit schedule.

c) Publish audit plan.

d) Conduct Audit.

e) Issue audit report to HDTC management representative.

9.2.9.1 Option Year One -

Surveillance Audit #1

Surveillance Audit, Audit the

HDTC QMS for compliance to

ISO 9001:2015.

a) Schedule audit date.

b) Publish audit schedule.

c) Publish audit plan.

d) Conduct Audit.

e) Issue audit report to HDTC management representative.

9.2.9.4. Option Year Two

- Surveillance Audit#2

Surveillance audit, Audit the

HDTC QMS for compliance to

ISO 9001:2015.

a) Schedule audit date.

b) Publish audit schedule.

c) Publish audit plan.

d) Conduct Audit.

e) Issue audit report to HDTC management representative.

Assign Key Personnel

Auditors will not be replaced more than twice during the period of performance.

Provide Lead auditor for 9.2.9, 9.2.9.1, and 9.2.9.4.

11. REVIEWS - None.

12. REPORTING – The contractor shall deliver a registration audit report to the HDTC management representative which details the results of the audit, itemizes nonconformance(s), requests corrective action(s), preventive action(s), and sets a time limit for the corrective action or preventive action responses. In addition the contractor shall provide recommendations for improvement of the nonconformities, QMS, and documentation.

13. DELIVERABLES. The contractor-provided registrar will provide evidence of conformance via signed certificate for HDTC. The registrar shall provide the materials and series necessary and issue a “Certificate of Conformance.” Registrar should also provide appropriate marketing tools to include banners, certificates, plaques, use of logos, press releases, etc.

13.1 Base Year - Contractor shall perform recertification audit of HDTC QMS for conformance to ISO 9001:2015 in the base year of the contract.

13.2 Option Year One - Surveillance Audit #1; Schedule audit date; Publish audit schedule;

Audit the HDTC QMS for compliance to ISO 9001:2015; Issue audit report to HDTC

13.3 Option Year Two - Surveillance Audit #2; Schedule audit date; Publish audit schedule;

Audit the HDTC QMS for compliance to ISO 9001:2015; Issue audit report to HDTC

14. Contracting Officer Representative (COR) - Contracting Officer’s Representative (COR) for this contract is TBD.

14.1. The COR shall verify the Contractor performs the technical requirements of the contract in accordance with the contract terms, conditions and specifications. The COR shall perform, or cause to be performed, necessary inspections and verify the Contractor has corrected all deficiencies. The COR shall perform acceptance of services performed under this contract for the Government and maintain liaison and direct communications with the Contractor. The COR shall monitor the Contractor’s performance, notify the Contractor of deficiencies observed during surveillance, and direct appropriate action to effect correction. The COR shall record and report to the Contracting Officer incidents of faulty or nonconforming work, delays or problems.

The COR shall ensure that necessary Government-furnished property is available when required.

14.2. The COR is not empowered to award, agree to, or sign any contract or contract modification, or in any way to obligate the payment of money by the Government. The COR may not take any action that may affect contract or delivery order schedules, funds or scope. All contractual agreements, commitments or modifications that involve price, quantity, quality, delivery schedules, or other terms and conditions of the contract shall be made by the

Contracting Officer. The COR may be held personally liable for any unauthorized acts.

14.3. This designation as a COR shall remain in effect through the life of this contract, unless sooner revoked in writing by the Contracting Officer.

15. Task Monitors (TMs)/COR:

Written and/or electronic notification including emails, from the contractor stating deliverables, objectives, associated outputs, and evaluation product and process analysis are occurring as specified. Notification shall include any equipment, software, or information enabling the government to monitor the vendors for technical/warranty support as needed.

Primary Task Monitor:

Name: Angel L. Belen, HDTC Quality Management Representative

Organization: Humanitarian Demining Training Center

Address: 1321 Battle Drive, Building 9024 – Rear, Fort Lee, Virginia 23801

Phone: 804-734-7887

Fax: 804-765-3784

E-mail: angel.l.belen2.civ@mail.mil mailto:angel.l.belen2.civ@mail.mil

Primary Contracting Office Rep (COR) & Invoice:

Name: Jonathan D. Green, Director, HDTC

Organization: Humanitarian Demining Training Center

Address: 1321 Battle Drive, Building 9024 – Rear, Fort Lee, Virginia 23801

Phone: 804-734-7929

Fax: 804-765-3784

E-mail: jonathan.d.green.civ@mail.mil

Contracting Office:

Name: Nicole Wright, Contracting Officer

Organization: Defense Security Cooperation Agency

Address: 201 12th St South, Suite 201, Arlington, VA 22202-5408

Phone: (703) 697-9697

Email: Nicole.C.Wright2@civ@mail.mil mailto:jonathan.d.green.civ@mail.mil mailto:Nicole.C.Wright2@civ@mail.mil