Draft_PWS1.pdf

DRAFT

PERFORMANCE WORK STATEMENT (PWS) FOR

IMPLEMENTATION OF THE COMPREHENSIVE COST AND REQUIREMENTS

(CCaR) SYSTEM AND

ANNUAL MAINTENANCE OF NAMED USER LICENSES FOR

DEFENSE SECURITY COOPERATION AGENCY (DSCA)

1.0 General

This is a non-personal services contract to provide software to support the unique funding, budgeting, planning, and reporting requirements of Defense Security Cooperation Agency’s

(DSCA) Directorate for Business Operations (DBO), and subordinate Implementing Agencies

(IAs), which includes services and other defense agencies. The Government shall not exercise any supervision or control over contractor employees performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the

Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal series necessary to perform acquisition and customer support services as set forth in this

Performance Work Statement (PWS) except as specified in section 4.0 Government

Furnished Property and Services.

1.2 Background:

1.2.1 DSCA leads, directs, and manages Security Cooperation programs and resources to support United States National Security objectives that build relationships and promote U.S. interests, build allied and partner capacities for self-defense and coalition operations, and promote peacetime and contingency access for U.S. forces. The agency is responsible for planning, coordinating, administrating, and supervising, Department of

Defense (DoD) programs for transfer of defense articles and services by sale or grant to foreign governments and international organizations.

1.2.2 DBO manages all DSCA financial operations including policy, acquisition, and reporting. DBO manages financial aspects of the Foreign

Military Sales (FMS) program and Foreign Military Sales Trust Fund, to include the Foreign Military Financing (FMF) Program. Additionally, DBO oversees programming, budgeting, financial execution, and reporting for a variety of security cooperation programs.

1.3 Objectives: The objectives are to implement, configure, and maintain the

Comprehensive Cost and Requirements (CCaR) System software to support the unique funding, budgeting, planning, and reporting requirements of DSCA and subordinate organizations. The core objective is to leverage the use of the CCaR

System to provide long term cost savings and integrated financial reporting capability across DSCA and its direct reports utilizing FMS and FMF administrative funds. The

DSCA financial management automation goal targets the use of the CCaR System to maintain financial data integrity and ensure data interfaces are aligned properly, resulting in more efficient and more accurate financial transactions, which also meets the increasing DoD financial audit and accountability requirements. The CCaR

System provides capability to create and manage financial management controls necessary to meet DoD auditability requirements and overcome unique FMS financial management considerations.

1.3.1 Deploying Organizations: This PWS covers installation and support of

CCaR for the government at DSCA HQ, Arlington, VA; the Defense

Institute of Security Assistance Management (DISAM), Wright-Patterson

AFB, OH; the Defense Security Assistance Design Center (DSADC), Mechanicsburg, PA; and the Defense Finance and Accounting Service

(DFAS), Indianapolis, IN; the Defense Institute of International Legal

Studies (DIILS); and the five DoD Centers for Regional Security Studies

(3-Washington D.C., 1-Hawaii, and 1-Germany).

1.4 Operational Information:

1.4.1 Period of Performance: The period of performance is for a base period of twelve (12) months and two (2) 12 month option periods. Total contract period of performance including the Government exercise of any options is thirty-six (36) months. The period of performance reads as follows:

Base Year: 7 June 2018 – 8 June 2019

Option Year 1: 9 June 2019 – 6 June 2020

Option Year 2: 7 June 2020 – 4 June 2021

1.4.2 Quality Control: The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective series. The contract’s QCP is the means by which it assures itself that work complies with the requirement of the contract. AS a minimum, the contract shall develop quality control procedures that address the areas identified in Technical Exhibit 1 – Performance Requirements Summary.

After Government acceptance of the QCP, the contract shall eci4eve the contracting officer’s acceptance in writing of any proposed change to the

QC system. The QCP proposed in the solicitation shall be incorporated into the contract award.

1.4.3 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance

Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the contract has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contract shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

1.4.4 Recognized Holidays: The contract will not be required to work on the following holidays:

New Year’s Day

Martin Luther King Jr. Day

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas Day

If government facilities are closed due to inclement weather or any other authorized closure, the Contractor is not authorized to bill the government for those hours unless the Contractor can perform productive duties from an alternate worksite supplied by the Contractor.

1.4.5 Emergency Base or Government Office Closures: When contractor employees are not allowed access to the worksite due to emergency closures, the Government shall not be charged unless the contractor can show work was performed and the Government received a benefit. The contracting officer shall have the option of seeking remedies which permit the contractor to (a) reschedule the time lost due to base closure or (b) report to an alternate duty location for telework. Routine and/or situational telework is authorized. Refer to Section 5.6 for details on telework procedures.

1.4.6 Hours of Operation at a Government Site: Services - The Contractor shall perform the required services between the hours of 0800 and 1700

Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor personnel may be allowed flexible work hours to include on-site duty within the core hours of 0900 and 1500 within a minimum 8 hour workday not including lunch break. Employee work schedules shall be coordinated with the COR and GTR. Any modification to the employee’s normal, daily work schedule must be approved by the COR. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. The Contractor must notify the

Contracting Officer within 14 calendar days prior to any proposed changes to personnel supporting this effort. DSCA shall have final approval authority over personnel assigned to satisfy this PWS. Personnel are expected to conform to the government’s core operating hours. Normal office hours are 8:00 a.m. to 5:00 p.m. Eastern Standard Time (EST), Monday-Friday, exclusive of Federal holidays.

Licenses and Maintenance – The contractor shall be available to perform off-site services and routine maintenance during government’s core operating hours. Normal office hours are 8:00 a.m. to 5: p.m. EST, Monday-Friday, exclusive of Federal holidays.

The government shall not be billed for federal holidays, except when services are required by the government and with prior approval in writing from the Contracting Officer or the Contracting Officer’s Representative

(COR).

1.4.7 Place of Performance: Services - The Contractor shall perform tasks specified in this PWS at the government’s facilities as identified in Section

3.2. Routine and/or situational telework is authorized. All onsite contractor employees must obtain approval of a telework plan from their

Contract Senior Manager (CSM). The CSM shall forward such approval to the DSCA COR. The DSCA COR will have final authority to approve or disapprove the telework plan. The telework plan shall identify the specific day(s) and hours for planned telework, identify if the telework is classified as routine or situational, and identify the tasks to be accomplished during the telework hours.

Licenses and Maintenance - The Contractor shall perform all services and maintenance off-site.

1.4.8 Type of Contract: A Firm Fixed Price contract will be awarded.

1.4.9 Security Requirements:

1.4.9.1 The overall classification of work associated with this PWS is at the UNCLASSIFED level. However, all personnel working at

DSCA must hold a SECRET security clearance. Non-US citizens are not permitted on this contract; personnel with dual citizenship may be permitted on the contract dependent upon ability to obtain a SECRET clearance. The costs of obtaining and maintaining required security clearances shall be the responsibility of the contractor. Investigative requirement for SECRET eligibility and access are outlined in this section of the PWS. A DD 254 shall be completed by the contractor for classification and subsequent security requirements for the contractor, any subcontractors, and personnel assigned to this contract.

1.4.9.2 Contract personnel working in support of this contract will require a favorably completed ANACI or NACLC, resulting in final

SECRET eligibility when adjudicated the Defense Industrial

Security Office or another recognized clearance adjudication facility provided they have been claimed in JPAS as an industry contractor for the awarded company.

1.4.9.3 Upon award of this contract, names and social security numbers

(SSN) of contract employees working on this contract will be submitted to DSCA Facility security Officer (FSO). DSCA requires a Visitor Authorization Request (VAR) to be submitted to

DSCA Security signed by the FSO verifying the contractor personnel security credentials. If a contract member does not have the appropriate investigative or security clearance requirement the contract employee will be denied the ability to work in support of this PWS.

1.4.9.4 Any visit(s) to DSCA by contractor personnel not

physically/permanently assigned to this contract (company presidents, company security managers, contract employees, etc.)

require an escort by the DSCA POC they are visiting.

1.4.9.5 Upon completion of this contract, the contract employee will surrender all government supplies, materials, and equipment to the

COR or designated government representative. Upon the completion of the contract, the contractor is required to out-process with DSCA Security.

1.4.9.6 For Official Use Only (FOUO): FOUO applies for all unclassified material. For information and regulatory guidance for FOUO refer to DoD 5200.1-R, Appendix 3 and the Under Secretary of Defense for Intelligence memorandum, “Interim Information Security

Guidance,” dated 16 April 2004, (http://www.fas.org/sgp/othergov/dod041604.pdf), for specific guidance on the handling and safeguarding of FOUO information.

Contract companies can be held under punitive damages for releasing FOUO information outside government computer systems without prior authorization from DSCA Information

Security Officer or COR. All reports/products completed by contract staff will be marked with applicable FOUO or derivative classified markings depending on the highest level of information contained in the reports, products and briefings. The DoD regulation that governs safe guarding classified information is the

DoD Information Security Program 5200.01, Volume 1-4.

1.4.9.7 Records, data, and information to which the contractor has access may be highly sensitive and considered proprietary in nature. The contractor shall not divulge any information about DSCA files, data processing activities or functions, user IDs, passwords, or any other knowledge that may be gained as a result of these tasks to anyone who is not authorized to have such information. The contractor shall observe and comply with all DoD Security

Directives, Regulations and policies in effect at the DSCA facility.

The Contractor must be able to comply with information contained on DD Form 254.

1.4.9.8 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United

States of America, that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s). Security incidents involving contractors will be posted by DSCA Security personnel and the details forwarded to DISCO and the contractor FSO for action.

1.4.9.9 The government will provide appropriately cleared Contractor personnel with appropriate identification badges that allow access to the facility for the period of performance of the contract.

1.4.9.10 The Contractor shall ensure that access badges are

surrendered to government security personnel when Contractor employees no longer require continuous access to the government’s facility, at the end of the contract’s period of performance, or at the request of the government’s security personnel. Upon completion or termination of the contract, all badges will be returned to the Contract Administrator or government security personnel prior to the final invoice being paid.

1.4.9.11 The Contractor shall immediately report the occurrence of a lost access badge to the Contracting Officer, or other government security personnel. Personnel shall adhere to the Privacy Act, Title

5 of the U.S. Code, Section 522a and applicable agency rules and regulations.

1.4.10 Physical Security: The Contractor shall be responsible for safeguarding all Government property provided for the Contractor’s use. Government facilities, property, and materials shall be protected in accordance with government security procedures.

1.5 Special Qualifications:

1.5.1 The contractor shall be responsible for providing a technically qualified person to perform the work specified in this PWS. The contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements.

1.5.2 The resume of the contract employee must reflect experience directly related to the task and functions he/she is intended to perform under this contract.

1.5.3 The Government reserves the right, during the life of this contract, to request resumes of an assigned contract employee for the purposes of verifying compliance with the above requirements. Additionally, the government reserves the right to review resumes of proposed contractor personnel prior to being assigned to support this effort.

1.5.4 Personnel assigned to, or utilized by, the contractor in performance of work shall be fully capable of performing the contemplated functions in an efficient, reliable and professional manner.

1.5.5 The Government estimates three (3) full time equivalent (FTE). The

Senior Project lead shall have a solid understanding of DSCA funding types and overall financial processes. A minimum of a bachelor’s degree is required.

1.5.6 Personnel must have strong computer, analytical skills and the ability to communicate effectively in writing. The positions call for flexibility, excellent interpersonal skills, procuring services and supplies experience, and the ability to work well with all levels of Government personnel, management staff, Department of Defense (DoD) counterparts, and industry representatives.

1.5.7 Computer Skills Required: All positions require proficiency in MS Office

Suite applications Outlook, Word, Excel and PowerPoint.

1.5.8 Labor Category Standards. The government anticipates the following mix of labor categories will be required to perform this effort:

1.5.8.1 Senior Project Lead – Responsible for coordinating the overall

CCaR effort at Government sites at the direction of the

Government Program Manager. Coordination activities include, but are not limited to: managing CCaR functional support, providing technical interface between the Government end users and the IDS technical development team, overseeing and managing the efforts of the database administrator, and coordinating CCaR related efforts with program offices to include CCaR use by their external stakeholders. They also manage the Government's

Software Enhancement Requirement System (SERS) activities, develop and implement methodologies to enhance CCaR utilization within the customer's organization(s), and ensure integration of all CCaR functionality that is delivered as a result of the SERS process. The Senior Project Lead is also responsible for providing specifically tailored training curriculum to their

Government end users, and regularly participates in business process reviews with DSCA to ensure the CCaR is fulfilling their needs. Other duties include building custom reports and ensuring those reports are readily available for DSCA.

1.5.8.2 Database Administrator – Responsible for the maintenance of

CCaR databases, support of data and database migration efforts, script development, running and maintenance, database backup activities, interface with personnel as needed to ensure the continuous, accurate and timely operation of all CCaR databases.

1.5.8.3 Business Analyst – Referred to as super users, have a working knowledge of the core DoD financial/accounting systems, and are cabable of utilizing all aspects of the CCaR system. The business analyst is responsible for the overall day-to-day administration and management of CCaR. They work with the Senior Project Lead to to enhance DSCA’s business processes, and work to structure the database in a way that maximize efficiency and visibility for

DSCA. The business analyst can recommend appropriate CCaR utilization which caters to the DSCA’s unique requirements, and provide technical support between the assigned office and contractor technical personnel. This analyst also trains personnel on proper CCaR utilization to include new CCaR capabilities.

1.6 Coordination:

1.6.1 The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5, Post Award Orientation. Deliverables following the post award conference include project plans for the major tasks identified in section 5.1.7.1 and a staffing plan. The contracting officer, Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor’s performance. At these meetings, the contracting officer will apprise the contractor of how the Government views the

Contractor’s performance, and the contract will apprise the Government of problems, if any being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.1.1 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The

COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the

Contractor concerning technical aspects of the contract: issue oral or written interpretations of technical requirements,: monitor

Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and make arrangements for site entry of Contractor personnel. A letter of designation issued to the

COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the contract.

1.6.1.2 Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work.

The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal business hours as outlined above, Monday thru Friday except

Federal holidays or when the government facility is closed for administrative reasons. The Contractor shall be responsible for managing and overseeing the activities of all contractor personnel, as well as any subcontractor efforts used in performance of this effort. The contractor's management responsibilities will include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the Performance Work Statement (PWS). Resumes shall be submitted for employees assigned to perform under this

PWS will contain documented experience directly applicable to the functions to be performed. Further, these prior work experiences will be specific and of sufficient variety and duration that the employee is able to effectively and efficiently perform the functions assigned.

1.6.1.3 Key Personnel: All contract personnel performing in support of this contract are designated as key personnel. Prior to substituting, removing, replacing, or diverting any of the specified individuals, the Contractor shall notify the Contracting Officer 15 working days in advance and shall submit a written request and justification

(including proposed substitutions) in sufficient detail to permit evaluation of the impact on this Contract. The proposed substitution of personnel must meet or exceed the education, experience, and other technical requirements of the personnel being replaced. No change in personnel shall be made by the

Contractor without the prior written consent of the Contracting

Officer. The contractor must provide resumes of all proposed personnel in response to this PWS and all subsequent contract modifications.

1.6.1.4 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Provisions of the Privacy Act may apply to some records and reports maintained by the contractor.

1.6.1.5 Contractor Travel: Services - The government anticipates travel will be required in support of administration of the CCaR System.

Travel cost must be pre-approved by the DSCA COR before travel is accomplished. Travel cost is reimbursed in accordance with

FAR 31.205-46. No overhead or fees shall be added. Licenses and

Maintenance – No travel is authorized with the tasks set forth in this PWS regarding licenses and maintenance.

1.6.1.6 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs as defined in FAR Subpart 9.5.

The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the

Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.1.7 Safety: Contractor shall comply with all Federal, State and local authorities having jurisdiction, and with safety and fire regulations promulgated by the Department of Labor (OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with

Federal, State and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within twenty-four (24) hours of being notified by any Federal, State or local agency that a safety law and/or regulation has been violated.

This report shall provide at a minimum the following: time and date of the occurrence, a description of the violation, required corrective action(s), and a projected correction date.

1.6.1.8 Inspection and Acceptance Criteria. In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the DSCA COR’s findings within 15 workdays of normally scheduled review. The COR or technical representative will review all deliverables for review and comment/acceptance. Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship and relevance to stated functional task requirements. In the event of a rejected deliverable, the

DSCA COR will notify the contractor in writing as for the specific reasons why the deliverable was rejected. The contractor shall have 10 business days to correct the rejected deliverable and return it to the DSCA COR.

1.6.1.9 Payment Information. Invoicing Instructions: Requests for payments must be submitted electronically via the Internet through the Wide Area Workflow – Receipt and Acceptance (WAWF-RA) system at https://wawf.eb.mil. All contractors must create two documents (Invoice and Receiving Report; i.e. Combo Documents) with a single-data entry session.

Invoices shall be submitted electronically via Wide Area

Workflow (WAWF) to:

Name: Andria Cook (COR)

Organization: Defense Security Cooperation Agency (DSCA)

Address: 201 12th Street South, Suite 203 – Arlington, VA 22202

Phone: (703) 697-9869

E-mail: Andria.L.Cook.civ@mail.mil

PART 2

DEFINITIONS AND ACRONYMS

2.0 DEFINITIONS AND ACRONYMS.

2.1 DEFINITIONS:

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government Furnished Property (GFP). Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Government Property. All property owned or leased to the Government or acquired by the

Government under the terms of the contract. Government property includes both Government furnished property and contractor acquired property as defined in FAR 45.101.

Government Furnished Material (GFM). Material in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

Government Material. All material that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract, i.e., raw and processed materials, small tools, supplies component parts, raw and processed materials.

Interest. Organizational or financial interest.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the

PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal/quote.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

2.2. ACRONYMS:

ANACI. Access National Agency Check Inquiries

CAC. Common Access Card

CCaR. Comprehensive Cost and Requirements COR. Contracting Officer Representative

DBO. Directorate for Business Operations

DD254. Department of Defense Contract Security Requirement List

DoD. Department of Defense

DSCA. Defense Security Cooperation Agency

FAR. Federal Acquisition Regulation

FMF. Foreign Military Finance

FMS. Foreign Military Sales

FTE. Full Time Equivalent

HQ. Headquarters

IA. Implementing Agency

IAW. In Accordance With

KO. Contracting Officer

MOU. Memorandum of Understanding

MOR. Memorandum of Request

NACLC. National Agency Check with Law and Credit

OCI. Organizational Conflict of Interest

ODC. Other Direct Costs

POC. Point of Contact

PRS. Performance Requirements Summary

PWS. Performance Work Statement

QA. Quality Assurance

QASP. Quality Assurance Surveillance Plan

QC. Quality Control

SAMM. Security Assistance Management Manual

WHS. Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 General: The government shall provide, the facilities, equipment, supplies, materials, and/or services listed below. These supplies and/or facilities shall only be used for performance of this contract.

3.1 Equipment and Information: When authorized by the COR to perform on-site at Government facilities, adequate workspace, including desks, computer workstation setup, telephone, and other necessary equipment or supplies will be provided by the Government. The government will provide the contractor access to regulations, directives or other policy documents required to complete this task.

3.1.1 Other Materials & Equipment: The Government shall also furnish, at no expense to the contractor, the following materials and equipment onsite at the Government’s facilities:

Access to applicable government networks and standard office automation software necessary to perform work

All hardware and Oracle database licenses necessary for the successful installation and operations of CCaR at a location as determined by the government

Access to appropriate database servers to include admin accounts and passwords as required to perform the CCaR Database Administration functionalities

PART 4

CONTRACTOR FURNISHED

4.0 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

PART 5

SPECIFIC TASKS

5.0 Specific Requirements

5.1 Basic Services. The Contractor shall provide three (3) FTEs for customer support services in support of the DSCA DBO Directorate. Specific work shall include, but not be limited to the following:

5.1.1 Customer Service Support:

5.1.2 CCaR System Database Implementation, Configuration, and Sustainment:

The Contractor shall complete functional setup of the CCaR database to include the following tasks:

5.1.2.1 Assist the government to configure and sustain CCaR features in order to optimize support of the government’s business goals.

5.1.2.2 Assist the government to map business and approval processes;

insert budget definitions, business rules, and user privileges, establish custom fields as necessary, and define general data fields.

5.1.2.3 Populate CCaR user accounts, budget structures, custom field reporting, coordination workflows, system settings, etc.

5.1.2.4 Maintain user accounts and privileges.

5.1.2.5 Assist the government with populating the requirements portion of the database with existing source data maintained by the government (i.e. spreadsheets, etc.) in order to establish and maintain a budget baseline.

5.1.2.6 Conduct initial, refresher, and spontaneous user training on CCaR functionality for government and contractor personnel.

5.1.2.7 Optimize CCaR System capability by tailoring, updating, and/or changing the database structure from the front-end Graphical User

Interface (GUI) when the government’s business processes, procedures or requirements necessitate.

5.1.2.8 Monitor the accuracy of the government’s data. In the event of data discrepancies, the Contractor shall coordinate and resolve corrections/solutions with the appropriate government personnel.

5.1.2.9 Provide the ability to use financial data within CCaR to automatically generate reports, charts and graphs to include, but not limited to, the following:

Automated Business Charts

What If Scenarios

Budget Execution Reports

Program Management Reports

5.1.2.10 Provide timely database access and response time to the government’s users.

5.1.2.11 Provide capability to populate CCaR with budget

execution data downloaded from accounting systems of record, including but not limited to GAFS/BQ, and/or other government identified databases.

5.1.3 The Web CCaR Named User License Maintenance product shall provide the following services for the users during the period of performance of the maintenance:

5.1.3.1 Purchase of 100 additional Web CCaR Named User License for

DoD

5.1.3.2 Annual Maintenance of 350 Web CCaR Named User License

5.1.3.3 Provide system availability of 95% with full continuity of operations, alternate site, and daily back-ups of all data.

5.1.3.4 Ensure system is available at a minimum, on government business days from 6:00am to 8:00pm Eastern Standard Time (EST).

5.1.3.5 Provide remote customer helpdesk support to include Technical

Support Specialist assistance. Remote Help Desk support shall be available between the hours of 6:00am EST and 8:00pm EST.

5.1.4 Off-site General Technical Support Specialist shall provide the following services:

5.1.4.1 Resolve username and password issues.

5.1.4.2 Verify proper account and system setup.

5.1.4.3 Address basic navigation issues.

5.1.4.4 Resolve general software maintenance and security issues.

5.1.4.5 Provide full Database Administration Support to include remote technical assistance as necessary to customers for critical database administration and security maintenance issues. This includes all basic Database Administration functions on the Web CCaR database, ensure proper integration and customization of software, conduct diagnostic testing, ensure proper security and maintenance of customer databases, analyze data from various interface feeds for accuracy, and maintain all interfaces within the Web CCaR domain (Note this does not include customer-site business analyst and functional specialist support).

5.1.4.6 Provide access to ongoing Web CCaR software version upgrades including enhancement of existing features, delivery of new functionalities, sustainment of system interfaces and security/bug fixes.

5.1.5 CCaR Training. Training on CCaR shall continue throughout the life of the contract. The Contractor shall provide training to government and contractor personnel using CCaR, to include continuous training on CCaR capability and procedure updates tailoring the training to the government’s processes and requirements. Additionally, the Contractor shall provide training on any changes to CCaR based on updated government processes or requirements. Training shall include, but not be limited to:

5.1.5.1 Comprehensive training for users assigned a role to initiate requirements and/or financial documents, and also provides a general overview of CCaR.

5.1.5.2 Comprehensive training for users assigned to a primary role to approve financial documents, budgets, forecasts, and requirements.

5.1.5.3 Comprehensive training for personnel covering all aspects of

CCaR capabilities and processes to include finance, contracting, and program management.

5.1.5.4 Training guides and standard operating procedures (SOPs) should be provided to assist users with understanding the system.

5.1.6 On-Site Functional and Technical Support. The Contractor shall provide functional and technical support for the CCaR database and ensure the database is properly tailored and configured to meet the requirements of the government’s organization. The Contractor shall assist in providing budget and execution support as necessary, and provide data reconciliation support. The Contractor shall provide a wide variety of support ranging from day-to-day CCaR maintenance to ensuring the accuracy of the government’s financial data. The Contractor shall be the expert on the functionality and operation of the CCaR System database and shall have in depth knowledge of Government acquisition, budgeting, and financial management. The Contractor shall provide functional and technical support for CCaR to include the following tasks:

5.1.6.1 Maintain user accounts and privileges.

5.1.6.2 Adjust CCaR database capability by tailoring, updating, and/or changing CCaR from the front-end Graphical User Interface (GUI) when the government’s procedures or requirements necessitate.

5.1.6.3 Monitor the accuracy of the government’s data. In the event of data discrepancies, the Contractor shall coordinate and resolve corrections/solutions with the appropriate government personnel.

5.1.7 Programming and Data Migration: Custom programming includes modification of CCaR to include enhancements required by the

Government. Such requests, other than those listed in Section 5.1.7.1, shall be made in writing to the Contractor, and the Contractor shall provide an

FFP estimate to the DSCA Contractor Officer for each requirement accordingly. Contractor shall commence work on each requirement after receipt of modification from the Contracting Officer.

5.1.7.1 Creation of enhancements and functions not currently in CCaR:

a. Creation of new documents currently not in CCaR

b. Migration of data from to be determined systems and/or databases.

c. Create the capability to track and match the CCaR records to the

Funding Authorization Documents (FADs) generated from

Program Budget Accounting System (PBAS).

d. Provide the capability to update column headings in CCaR to match and track to traditional DoD budget and financial terms.

e. Create the capability in CCaR to enter, analyze, and track FTEs by implementing agency.

f. Create the a full execution report to display all funding under

DSCA’s purview, in addition to all funding allocated to the individual implementing agencies (IAs), services, and/or Global

Combatant Command (GCCs).

g. Transition the tracking of all funding under DSCA’s purview into

CCaR.

5.2 Contractor Training: Within ten working days of award of this contract or 10 days of employment, the Contractor shall ensure that all contractor employees who work as database administrator, senior project lead, and business analysts complete annual

Government-furnished training in Information Assurance, Privacy Act, Operational

Security and other training identified as required. Any Contractor behavior deviating from standards taught in the course shall be grounds for termination of the contract.

5.3 Contractor Manpower Reporting: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract FOR THE DEFENSE SECURITY COOPERATION

AGENCY via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

5.4 Deliverables: The following products are to be produced in the format as indicated by the customer or Contracting office:

Task Deliverable To Medium Delivery Date

1.6.1 Post Award Conference COR In person/VTC/

Teleconference

10 working days after award

1.6.1 and

5.1.7.1

Project Plan for each task

COR Electronic 15 working days after award

1.6.1 Staffing Plan COR Electronic 10 working days

after award

5.5.1 Trip Reports COR Electronic 5 working days

after completion of trip

5.1.5.4 Training Guides and

SOPs

COR Electronic and

Hardcopy

10 working days after award

5.7 Monthly Status Report COR Electronic NLT the 10th day

of the following month

5.5 Travel: The government anticipates travel will be required in support of administration of the CCaR System. Travel cost must be pre-approved by the DSCA

COR before travel is accomplished. Travel cost is reimbursed in accordance with

FAR 31.205-46. No overhead or fees shall be added.

5.5.1 Trip Reports – Trip reports associated with CONUS/OCONUS travel shall be submitted to the COR five working days after the completion of the trip.

5.6 Security Requirements: 5.5 Security Requirements - (OPSEC, PHYSICAL, PERSONNEL, INFORMATION, ANTI-TERRORISM AND FORCE

PROTECTION REQUIREMENTS)

5.6.1 The overall classification of work associated with this PWS is

UNCLASSIFIED. Contractors on-site shall be required to sign a non-disclosure form. However, handling and processing of documents from both unclassified and classified access to network computer systems is required; therefore, an active SECRET clearance is required. Non-US

Citizens are not permitted on this contract; personnel with dual citizenship may be permitted on the contract dependent upon ability to obtain a

SECRET clearance. The costs of obtaining and maintaining required security clearances shall be the responsibility of the contractor. The

Contractor is required to have an active Secret level FACILITY clearance http://www.ecmra.mil/ at the time of quote/proposal submission. The contractor shall ensure that all applicants sent to DSCA security verification are in the Joint Personnel

Adjudication System (JPAS) or an equivalent system and each individual’s security information reflects the contractor’s Cage Code. The contractor shall notify DSCA when security clearances have been revoked or suspended within 24 hours of the contractor’s knowledge of the revocation or suspension. All personnel working at DSCA must hold a

SECRET security clearance. Investigative requirements for SECRET eligibility and access are outlined in this section of the PWS. A DD 254 shall be completed by the contractor for classification and subsequent security requirements for the contractors, any subcontractors, and any personnel assigned to this contract.

5.6.2 Contract personnel working in support of this contract will require a favorably completed ANACI or NACLC, resulting in final SECRET eligibility when adjudicated the Defense Industrial Security Office or another recognized clearance adjudication facility provided they have been claimed in JPAS as an industry contractor for the awarded company.

5.6.3 Upon award of this contract, names and social security numbers (SSN) of contract employees working on this contract will be submitted to DSCA

Security Officer. DSCA requires a Visitor Authorization Request (VAR), signed by the FSO verifying the contractor personnel security credentials, to be submitted to DSCA Security. If a contract member does not have the appropriate investigative or security clearance requirement the contract employee will be denied the ability to work in support of this PWS.

5.6.4 Any visit(s) to DSCA by contractor personnel not physically/permanently assigned to this contract (company presidents, company security managers, contract employees, etc.) require an escort by the DSCA POC they are visiting.

5.6.5 Upon completion of this contract, the contract employee will surrender all government supplies, materials and equipment to the COR/designated government representative. Upon the completion of the contract, the contractor is required to out-process with DSCA Security 5.11.6 For

Official Use Only (FOUO) applies for all unclassified material. For information and regulatory guidance for FOUO refer to DoD 5200.1-R, Appendix 3 and the Under Secretary of Defense for Intelligence memorandum, "Interim Information Security Guidance," dated 16 April

2004, (http://www.fas.org/sgp/othergov/dod/dod041604.pdf), for specific guidance on the handling & safeguarding of FOUO information. Contract companies can be held under punitive damages for releasing FOUO information outside government computer systems without prior authorization from DSCA Information Security Officer or COR.

5.6.6 All reports/products completed by contract staff will be marked with applicable FOUO or derivative classified markings depending on the highest level of information contained in the reports, products and briefings. The DoD regulation that governs safe guarding classified information is the DoD Information Security Program 5200.01 Volume 1-

4.

5.6.7 Records, data and information to which the contractor has access may be highly sensitive and considered proprietary in nature. The contractor shall not divulge any information about DSCA files, data processing activities or functions, user IDs, passwords, or any other knowledge that may be gained because of these tasks to anyone who is not authorized to have such information. The contractor shall observe and comply with all DoD

Security Directives, Regulations and Policies in effect at the DSCA facility. The Contractor must be able to comply with information contained on DD Form 254.

5.6.8 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s). Security incidents involving contractors will be posted by

DSCA Security personnel and the details forwarded to DISCO and the contractor FSO for action.

5.6.9 The contractor employees shall identify one’s self as a contractor when answering Government telephones. When a contractor sends e-mail messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names) and identify themselves clearly as contractors.

5.7 Monthly Status Reports. Monthly status reports must be submitted to the DSCA

COR no later than the 10th working day of each subsequent month. Progress reports must be submitted on the prime contractor’s letterhead. Failure to provide reports correctly will necessitate a resubmission by the contractor. The monthly status report will include, but is not limited to: Contract number, brief task description, a narrative review of the work accomplished during the reporting period and/or significant events, deliverable process, problem areas, anticipated activity for the next reporting period, description of any travel or unique services provided, and a description of any incidental or other direct cost incurred during the period.

PART 6

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

6.0 Purpose: The role of the government in quality assurance is to ensure contract standards are achieved. The purpose of the QASP is to identify the methods and procedures the government will use to evaluate contractor actions while performing the requirements in the

Performance Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance in the Performance Requirements Summary.

The QASP provides a systematic method to evaluate the services the contractor is required to…