DSCA_C-12_Aircraft_Analysis_Performance_Work_Statement.doc

Section C – Description and Specification

PERFORMANCE WORK STATEMENT

PART 1

TERMS AND CONDITIONS

1.0 General: This is a non-personal services contract to provide advisory and assistance services to perform a study, analysis, and make recommendations to the Defense Security Cooperation Agency (DSCA) Directorate of Business Operations (DBO) on the current C-12 aircraft program, locations of aircraft and pilots, cost effectiveness of the program, and value added to the Security Assistance (SA) program. The Government shall not exercise any supervision or control over contractor employees performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform Advisory and Assistance Services set forth in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: The Defense Security Cooperation Agency leads, directs, and manages security cooperation programs and resources to support U.S. national security objectives that build relationships that promote U.S. interests; build allied and partner capacities for self-defense and coalition operations; and promote peacetime and contingency access for U.S. forces. DSCA is responsible for providing policy, procedures, and management of Security Cooperation (SC) and SA programs to Department of Defense (DoD) commands and agencies and to partner nations globally. In accordance with DSCA 5105.38M, “Security Assistant Management Manual (SAMM),” Chapter 11 entitled “Special Programs and Services,” DSCA utilizes C-12 aircraft, manufactured by Raytheon Aircraft Company (RAC) (formally Beech Aircraft Corporation), which is a high performance, fixed wing, T-tail, pressurized, twin engine turboprop that accommodates places for pilot, co-pilot, and passengers/cargo. DSCA funds the operations of 4 C-12 aircraft and pilots in Egypt, Turkey, and Saudi Arabia, and the flying hours of pilots in Botswana, Colombia, Honduras, Kenya, and Pakistan, in support of SA programs.

1.3 Tasking: This performance work statement (PWS) consists of multiple tasks, as outlined under Part 5 under Specific Tasks. DSCA requires analysis of the C-12 agency usage data, evaluation of cost effectiveness, and recommendations for the future of the program (e.g., sustain, reduce, abolish, etc.). Any changes to tasks contained in the PWS shall be incorporated by the Contracting Officer through formal contract modification.

1.4 Skills/Knowledge: To perform this work successfully requires objectivity and expert knowledge in disciplines not resident within DSCA. DSCA requires specialized knowledge and expertise to analyze data and develop recommended course(s) of action. The specific work effort related to these areas will be explained, prioritized, and further clarified as needed by the Contracting Officer’s Representative (COR).

1.5 Period of Performance: The period of performance is for a base period of three (3) months and one (1) month option period. Total contract period of performance including options is four (4) months.

1.6 Operational Information:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which it assures itself that work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system. The QCP proposed in the solicitation shall be incorporated into the contract award.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

1.6.3 Recognized Holidays: The contractor will not be required to work the below holidays:

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Independence Day

Memorial Day

Thanksgiving Day Christmas Day

1.6.4 Emergency Base or Government Office Closures: When contractor employees are not allowed access to the worksite due to emergency closures, the Government shall not be charged for the previously scheduled work hours, unless the contractor can show work was performed and the Government received a benefit. The contracting officer shall have the option of seeking remedies which permit the contractor to (a) reschedule the time lost due to base closure or (b) report to an alternate duty location.

1.6.5 Hours of Operation at a Government Site: If the Contractor is requested to work on site at DSCA, the Contractor shall perform the required services between the hours of 0800 and 1700 Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.6 Place of Performance: The principle place for the work to be performed under this contract will be at the Contractor’s home office, with progress meetings at DSCA Directorate of Business Operations and with limited international travel to possibly Saudi Arabia, Turkey, and Colombia.

1.6.7 Type of Contract: A Firm Fixed Price contract will be awarded with a Cost Reimbursable CLINs for other than local travel within the metropolitan Washington DC area as required.

1.6.8 Security Requirements:

1.6.8.1 Safeguarding Information. The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/proprietary information which may involve the contractor or the contractor’s personnel or to which they may have access may subject the contractor and/or the contractor’s employees to criminal liability. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All programs and materials developed at government expense during the course of this contract are the property of the government. At the time that the solicitation is issued, it shall be accompanied by a Contract Security Specification, DD Form 254, Attachment A of the Solicitation. It will be applicable to any contract awarded as a result of this solicitation and will be completed at time of award. Contractor personnel to work at a Government work site shall have a security clearance as required at Section 5.12 of the PWS. In accordance with DoD Directive 5220.22-M, Department of Defense Industrial Security Manual for Safeguarding Classified Information, and any revisions, thereto, as well as Industrial Security Regulation DoD 5220.22-R.

1.6.8.2 Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. When contractors leave work locations, government facilities, equipment, and materials shall be secured.

1.6.9 Special Qualifications: The Government anticipates the following qualifications will be required to perform this effort (see detailed requirements under Part 5 Specific Tasks): experience working overseas in remote locations, knowledge of/experience with SC/SA programs, familiarization with the C-12 aircraft and general aviation knowledge, and systems/programs analysis and evaluation. The resume of the contract employee must reflect experience directly related to the task and functions he/she is intended to perform under this contract. Personnel assigned to, or utilized by, the contractor in performance of work shall be fully capable of performing the contemplated functions in an efficient, reliable, and professional manner.

Computer skills required: Average literacy with the MS Office Suite applications of Outlook, Word, and PowerPoint. Must be proficient enough with Excel to support analytics covered by a university undergraduate first course in Statistics. This includes calculations of averages, medians, percentiles, and simple linear regression. This includes preparation of histograms, scatter diagrams, and pie charts. Must be able to transfer presentation graphics from Excel into PowerPoint or Word.

1.6.10 Coordination:

1.6.10.1 Contractor. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the contracting officer will apprise the contractor of how the Government views the contractor’s performance, and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10.2 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue oral or written interpretations of technical requirements,: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and make arrangements for site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.6.11 Key Personnel: The government does not consider the requirement for any key personnel.

1.6.12 Identification of Contractor Employees:

1.6.12.1 All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Provisions of the Privacy Act may apply to some records and reports maintained by the contractor.

Contractor personnel shall be required to adhere to the installation security requirements. The performance of this requirement will require the contractor access to classified information. FAR clause 52.204-2, Security Requirements, as required by FAR Subpart 4.404 (a) will be incorporated into the solicitation and contract.

1.6.13 Contractor Travel: Travel outside of the DC Metro area may be required for specific tasks, and is forecasted at Section 5of the PWS. Potential travel locations may include Saudi Arabia, Turkey, and Colombia. All travel requires government pre-approval/authorization and shall be coordinated with the COR. Any projected travel should be submitted to the COR expeditiously to allow necessary time to complete Government approval process. Travel and per diem shall be reimbursed in accordance with the Joint Travel Regulations currently in effect and IAW FAR Part 31.205-46. All travel will be conducted at the minimum cost to the Government. The Contractor shall provide a trip report detailing traveler(s), activities conducted, results accomplished and expenses incurred to the COR within ten (10) days of the completion of travel.

1.6.14 Organizational Conflict of Interest OCI: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15 Safety. Contractor shall comply with all Federal, State and local authorities having jurisdication, and with safety and fire regulations promulgated by the Department of Labor (OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with Federal, State and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within twenty-four (24) hours of being notified by any Federal, State or local agency that a safety law and/or regulation has been violated. This report shall provide at a minimum the following: time and date of the occurrence, a description of the violation, required corrective action(s), and a projected correction date.

1.6.16 Inspection and Acceptance Criteria. The COR or technical representative will require up to fifteen (15) working days from receipt of all deliverables for review and comment/acceptance. Government acceptance will be based upon the deliverables meeting accepted professional standards for technical content, workmanship, and relevance to stated functional task requirements.

1.6.17 Reporting

1.6.17.1 Contractor will, in addition to invoice requirements, submit a monthly financial report to the Contracting Officer and COR that includes any travel costs incurred by the contractor.

PART 2

DEFINITIONS AND ACRONYMS

2. Definitions and Acronyms.

2.1 Definitions:

Advisory and Assistance Services (AAS). means those services provided under contract by nongovernmental sources to support or improve: Organizational policy development; decision-making; management and administration; program and/or project management and administration; or R&D activities. It can also mean the furnishing of professional advice or assistance rendered to improve the effectiveness of Federal management processes or procedures (including those of an engineering and technical nature). In rendering the foregoing services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and the day-to-day aid of support personnel needed for the successful performance of ongoing Federal operations. All advisory and assistance services are classified in one of the following definitional subdivisions:

(1) Management and professional support services, i.e., contractual services that provide assistance, advice or training for the efficient and effective management and operation of organizations, activities (including management and support services for R&D activities), or systems. These services are normally closely related to the basic responsibilities and mission of the agency originating the requirement for the acquisition of services by contract. Included are efforts that support or contribute to improved organization of program management, logistics management, project monitoring and reporting, data collection, budgeting, accounting, performance auditing, and administrative technical support for conferences and training programs.

(2) Studies, analyses and evaluations, i.e., contracted services that provide organized, analytical assessments/evaluations in support of policy development, decision-making, management, or administration. Included are studies in support of R&D activities. Also included are acquisitions of models, methodologies, and related software supporting studies, analyses or evaluations.

(3) Engineering and technical services, i.e., contractual services used to support the program office during the acquisition cycle by providing such services as systems engineering and technical direction (see 9.505-1(b)) to ensure the effective operation and maintenance of a weapon system or major system as defined in OMB Circular No. A-109 or to provide direct support of a weapon system that is essential to research, development, production, operation or maintenance of the system.

Affiliates. means associated business concerns or individuals if, directly or indirectly--

(1) Either one controls or can control the other; or

(2) A third party controls or can control both.

For this contract, Officers or employees of the prime contractor and first tier subcontractors involved in the program and technical decision making process concerning this contract can be considered affiliates.

Contracting Officer (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Interest. Organizational or financial interest.

Government Furnished Property (GFP). Property in the possession of, or directly acquired by the Government and subsequently made available to the contractor.

Government Property. All property owned or leased to the Government or acquired by the Government under the terms of the contract. Government property includes both Government furnished property and contractor acquired property as defined in FAR 45.101.

Government Furnished Material (GFM). Material in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

Government Material. All material that may be incorporated into or attached to a deliverable end item or that may be consumed or expended in performing a contract, i.e., raw and processed materials, small tools, supplies component parts, raw and processed materials.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Security Assistance. The group of programs authorized by the Foreign Assistance Act of 1961, as amended, and the Arms Export Control Act of 1976, as amended, or other related statutes by which the U.S government provides defense articles, defense services, and military education and training by grant, loan, credit, or cash sales in furtherance of national policies and objectives. These Security Assistance programs administered by DoD through DSCA, as delegated by the Department of State, are a subset of Security Cooperation.

Security Cooperation. Activities undertaken by DoD to encourage and enable international partners to work with the U.S. to achieve strategic objectives. It includes all DoD interactions with foreign defense and military establishments, including all DoD administered Security Assistance programs, that build defense and security relationships that promote specific U.S. security interests, including all international armaments cooperation and security assistance activities; develop allied and friendly military capabilities for self defense and multinational operations; and provide U.S. forces with peacetime and contingency access to host nations.

2.2. Acronyms:

AAS. Advisory and Assistance Services

DoD. Department of Defense

DSCA. Defense Security Cooperation Agency

IAW. In Accordance With

OCI. Organizational Conflict of Interest

ODC. Other Direct Costs

PRS. Performance Requirements Summary

PWS. Performance Work Statement

QC. Quality Control

QDR. Quadrennial Defense Review SA. Security Assistance

SC. Security Cooperation

UIC. Unit Identification Code

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General: Since the Contractor shall perform the preponderance of the work in the home office, the Government will provide limited support and services as noted below.

3.2 Support and Information: When authorized/requested by the COR to perform on-site at Government facilities, adequate workspace and support will be provided by the Government. The Government will provide the contractor access to regulations, directives or other policy documents required to complete this task. The Government will provide C-12 usage reports and relevant data for analytical use in meeting the requirements of the contract.

PART 4

CONTRACTOR FURNISHED

4.1 General: Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

PART 5

SPECIFIC TASKS

5. Specific Requirements.

5.1 Basic Services. The contractor shall provide DSCA the necessary non- personal Advisory and Assistance Services in support of the DBO analysis of the existing C-12 aircraft program. Specific work shall include, but not be limited to the following:

5.1.1 Performance Objective No. 1: Analyze C-12 usage data provided by DSCA and the overseas C-12 sites to determine program cost effectiveness and determine value added to the SA program at each site.

Access 6 months of C-12 usage data, monthly reports, and other pertinent data provided by DSCA. Data is available in Word documents, email texts, and other formats.

Transfer data into standard Excel templates which produce histograms, scatter diagrams, trend diagrams, pie charts, and other representations of business statistical data.

Prepare PowerPoint slide decks and a variety of handout types using data from recurring reports, standard templates, and input from stakeholders.

Document all personally developed analytics work in detail, usually in a worksheet of an Excel spreadsheet.

Performance Measures and Standards. The contractor will meet the objective being on time 100% of the time and mathematically accurate 100% of the time. Documentation will be fully sufficient to allow analytics work to be repeated by another DBO member and includes how the data was analyzed.

Method of Surveillance: Detailed inspection.

5.1.2 Performance Objective No. 2: Provide DBO and Comptroller with business research, analysis, and presentation of findings for stakeholders.

Using the data provided and gained through additional research; develop a statistical analysis consistent with that taught in a university undergraduate first course in Statistics, to include computations of averages, medians, percentiles, and regression analyses.

Prepare presentations in Excel format, graphics, and short papers describing the findings.

Prepare presentation graphics of results and recommendations using PowerPoint.

Prepare final research and recommendations in PowerPoint slide deck for presentation to COR, Comptroller, and PD, DBO.

Document all personally developed analytics work in detail, usually in a worksheet of an Excel spreadsheet.

Performance Measures and Standards: The contractor will meet objective being on time 100% of the time and mathematically accurate 100% of the time. Documentation will be fully sufficient to allow the analytics work to be repeated by a DBO member, to include how the data was analyzed.

Method of Surveillance: Detailed inspection.

5.1.3 Performance Objective No. 3: Perform required travel to select SCOs with a DSCA-funded C-12 aircraft program.

Complete travel to specific SCOs, possibly Saudi Arabia, Turkey, and Colombia, to see firsthand operations of C-12 programs, to gain in insight into the complexities of the overseas program, and to gather additional information pertinent to the usage analysis.

Contractor will complete travel during second month of contract performance period.

Contractor is responsible for arranging all passport and visa requirements, travel and lodging reservations.

In accordance with DoD flight requirements, the contractor will fly economy fare and rent economy class vehicles during temporary duty.

Upon completion of the travel, the contractor will submit travel vouchers within the DoD subscribed time for normal submission.

Upon completion of the travel, the contractor will submit a trip report to the COR detailing the country visited, SCO personnel/ pilots interviewed, information obtained, value of trip, and initial findings of C-12 operations.

Performance Measures and Standards: The contractor will meet the objective being 100% on time.

Method of Surveillance: After action report.

5.1.4 Manpower Reporting Requirement. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contact for DSCA via secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www/wcmra.mil/ http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during FY14. All data shall be reported no later than 31 October 2014.

Performance Measures and Standards: The contractor will meet the objective being on time 100% of the time and with 100% data reporting and analytic accuracy.

5.2 Deliverables:

Deliverables

Due Date

Draft/Final Written Progress Reports, Mid-month and End of Month Final twice monthly

Written Analysis of C-12 1st week of 3rd contract month

Final

Program

Final Report with

2nd week of 3rd contract month Final Recommendations

Pre-Briefing to CMP

3rd week of 3rd contract month Interim

Briefing to PD, DBO

4th week of 3rd contract month Final

5.3 Travel: Travel must be preapproved by the COR as required in support of this PWS.

5.4 Security Requirements - (OPSEC, PHYSICAL, PERSONNEL, INFORMATION, ANTI-TERRORISM AND FORCE PROTECTION REQUIREMENTS)

5.4.1 The overall classification of work associated with this PWS is at the UNCLASSIFIED. However, all personnel working at DSCA must hold a SECRET. Non-US Citizens are not permitted on this contract; personnel with dual citizenship may be permitted on the contract dependent upon ability to obtain a SECRET clearance. The costs of obtaining and maintaining required security clearances shall be the responsibility of the contractor. Investigative requirements for SECRET eligibility and access are outlined in this section of the PWS. A DD 254 shall be completed by the contractor for classification and subsequent security requirements for the contractor, any subcontractors, and personnel assigned to this contract.

5.4.2 Contract personnel working in support of this contract will require a favorably completed ANACI or NACLC, resulting in final SECRET eligibility when adjudicated the Defense Industrial Security Office or another recognized clearance adjudication facility provided they have been claimed in JPAS as an industry contractor for the awarded company.

5.4.3 Upon award of this contract, names and social security numbers (SSN) of contract employees working on this contract will be submitted to DSCA Security Officer. DSCA requires a Visitor Authorization Request (VAR) to be submitted to DSCA Security signed by the FSO verifying the contractor personnel security credentials. If a contract member does not have the appropriate investigative or security clearance requirement the contract employee will be denied the ability to work in support of this PWS.

5.4.4 Any visit(s) to DSCA by contractor personnel not physically/permanently assigned to this contract (company presidents, company security managers, contract employees, etc) require an escort by the DSCA POC they are visiting.

5.4.5 Upon completion of this contract, the contract employee will surrender all government supplies, materials and equipment to the COR/designated government representative. Upon the completion of the contract, the contractor is required to out-process with DSCA Security 5.11.6 For Official Use Only (FOUO) applies for all unclassified material. For information and regulatory guidance for FOUO refer to DoD 5200.1-R, Appendix 3 and the Under Secretary of Defense for Intelligence memorandum, "Interim Information Security Guidance," dated 16 April 2004, (http://www.fas.org/sgp/othergov/dod/dod041604.pdf), for specific guidance on the handling & safeguarding of FOUO information. Contract companies can be held under punitive damages for releasing FOUO information outside government computer systems without prior authorization from DSCA Information Security Officer or COR.

5.4.6 All reports/products completed by contract staff will be marked with applicable FOUO or derivative classified markings depending on the highest level of information contained in the reports, products and briefings. The DoD regulation that governs safe guarding classified information is the DoD Information Security Program 5200.01 Volume 1-4.

5.4.7 Records, data, and information to which the contractor has access may be highly sensitive and considered proprietary in nature. The contractor shall not divulge any information about DSCA files, data processing activities or functions, user IDs, passwords, or any other knowledge that may be gained as a result of these tasks to anyone who is not authorized to have such information. The contractor shall observe and comply with all DoD Security Directives, Regulations and Policies in effect at the DSCA facility. The Contractor must be able to comply with information contained on DD Form 254.

5.4.8 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person will be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s). Security incidents involving contractors will be posted by DSCA Security personnel and the details forwarded to DISCO and the contractor FSO for action.

PART 6

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).

6.0 Purpose. The role of the government in quality assurance is to ensure contract standards are achieved. The purpose of the QASP is to identify the methods and procedures the government will use to evaluate contractor actions while performing the requirements in the Performance Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring contractor performance for each listed performance objective in the Performance Requirements Summary for the Consulting and Advisory Services contract.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish. The QASP is based on the premise the government desires to maintain a quality standard for Consulting and Advisory Services and that a service contract is the best means of achieving that objective.

The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and Performance Work Statement requirements will periodically review the QASP throughout the life of the contract.

6.1 Contracting Officer Representative (COR). The COR is responsible for quality assurance guidance and to ensure that contract quality requirements, provision, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.

6.1.1. The COR evaluates and documents contractor performance in accordance with the QASP and PWS.

6.1.2. The COR notifies the Contracting Officer of any significant performance deficiencies.

6.1.3 The COR maintains surveillance documentation.

6.1.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract.

6.2 Contracting Officer (KO). The Contracting Officer is responsible to safeguard the interests of the United States in contractual relationships. Only the contracting officer is authorized to bind the government and then, only to the extent of the authority delegated to them through the issuance of a warrant.

6.2.1 The KO delegates authority for inspection and/or acceptance in accordance with the terms of the contract.

6.2.2 The KO informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

6.3. Surveillance Schedule. The Contracting Officer Representative (COR) will develop a surveillance schedule. Copies of the schedule shall be sent to the contract administrator five calendar days prior to the start of the month. The schedule shall be marked “FOR OFFICIAL USE ONLY”. Changes to the surveillance schedule will be posted and copies sent to the contract administrator. Include documentation regarding reason for changes.

6.4 Surveillance Methods. This QASP shall incorporate a combination of 100% inspection, observations, and customer feedback as the approach to ensure the contractor complies with the PWS requirements. Re-performance at no cost to the Government is the preferred method of correcting any unacceptable performance.

6.4.1. 100% Inspection. All PRs will include this method of surveillance for all deliverables.

6.4.2. Surveillance Team. The surveillance team consists of the following key players: Contracting Officer Representative, and Contracting Officers.

6.7.7 Unacceptable Performance. If the number of defects exceeds the performance threshold for any objective, the COR will determine the possible cause of this unacceptable performance. If the contractor’s performance is judged unacceptable for any requirement by the COR, the COR will inform the contractor’s on-site representative, and request his or her signature and date of surveillance on documentation acknowledging notification.

6.5 Revisions. Revisions to this QASP are the joint responsibility of the requiring activity and the contracting office. Surveillance checklists may be revised jointly by COR personnel and contractor personnel. The contracting officer must approve the revisions in writing before being used by COR personnel.

6.6 Documentation Requirements. The Contracting Officer Representative is responsible for maintaining a Surveillance Folder at a designated location. The following information should be contained in the Surveillance Folder:

6.6.1 QASP

6.6.2 Contractor’s Quality Control Plan

6.6.3 Activity Log. A chronological log of the actions taken in the accomplishment of quality assurance.

6.6.4 Contract. Applicable portions of the contract and PWS, modifications, and delivery orders.

6.6.5 Appointment Letters and Training Certificates of the COR

6.6.6 Certification of Services Documentation

668.7 Surveillance Checklists

6.6.8 Quality Assurance Surveillance Schedules

6.6.9 Corrective Action Request Log

6.6.10 Corrective Action Requests

6.6.11 Monthly Surveillance Status Reports

6.6.12 Minutes/Memo’s/Miscellaneous Correspondence

PART 7

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Quality Assurance

1. Prepare analytics and reports for review by COR and CMP leadership.

1. Quality, timeliness, and accuracy of analytics and reports.

1. 100% timeliness and accuracy of products.

1. Surveillance system will be primarily inspections, observations, and customer feedback.

2. Prepare final analysis and report with recommendation.

2. Consistency of product delivered with customer requirement set, accuracy of calculations, timeliness of product delivery.

2. 100% timeliness and mathematical correctness.

Documentation will be fully sufficient to allow analytics to be repeated by CMP Personnel, including how data was analyzed.

2. Surveillance system will be primarily inspections, observations, and customer feedback.

3. Prepare interim and final Power

Point presentations to CMP and PD, DBO.

3. Accuracy and timeliness of products delivered.

3. 100% timeliness and accuracy of finished products.

3. Surveillance system will be primarily inspections, observations and customer feedback.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE