Horizons_Declination.pdf

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Attached to
Business Incubation Services
Solicitation number
26023
Issued by
Santa Fe County, New Mexico

About this file

The document is a Statement of Work (SOW) for a Business Incubation Services Contract issued by the City of Santa Fe's Office of Economic Development. The SOW seeks a contractor to operate a business incubator facility with a biolab in Santa Fe, providing comprehensive support to early-stage local businesses. Services include offering physical office space, meeting rooms, internet and telecommunications services, business mentorship, coaching, technical assistance, training workshops, networking opportunities, and sector-specific support in industries like biosciences, clean energy, technology, and creative industries.

The contractor will be responsible for quarterly reporting to the City, tracking key metrics such as businesses served, jobs created, capital raised, and business graduations. Additional requirements include maintaining lab facilities, ensuring community engagement with materials in English and Spanish, continuously improving program offerings, supporting communications efforts, and potentially collaborating with other entrepreneurial support organizations. The SOW emphasizes supporting diverse entrepreneurs, providing capital access support, and aligning services with regional economic development priorities. The City encourages collaboration to maximize collective impact and seeks a contractor who can innovate and adapt to emerging business trends and local economic development goals.

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From: Matt Loehman To: RENZ-WHITMORE, ERIC D.

Cc: TAMAS-PARRIS, NOAH M.

Subject: Re: Requesting review for Eligibility for Incubation Services Contract Date: Monday, May 12, 2025 5:14:11 PM Attachments: image001.png image001.png

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon Eric, We will respectfully decline this opportunity.

Thank you, Matt

Matt Loehman Executive Director

Horizons of New Mexico 6121 Indian School Rd. NE, Suite 220 Albuquerque, NM 87110 office phone: (505) 345-1540 email: mloehman@horizonsofnewmexico.org web: www.horizonsofnewmexico.org

On Mon, May 12, 2025, 5:10 PM RENZ-WHITMORE, ERIC D. <edrenzwhitmore@santafenm.gov> wrote:

Matt, I may have asked about this before, but if so, the Statement of Work has been revised (below).

We will be seeking potential operators for a business incubator facility with biolab in Santa Fe.

Eric

STATEMENT OF WORK (REVISED)

Contractor shall provide the following services for the City of Santa Fe:

(A) Business Incubation Services

Contractor shall provide business incubation services and entrepreneurial support to local early-stage businesses. These services shall include:

1. Facilities and Infrastructure:

a. Provision of physical office space, meeting rooms, and access to internet and telecommunications services for client companies;

b. Maintenance of a professional and secure work environment, including reception and administrative support.

2. Advisory Services:

a. Ongoing business mentorship, coaching, and technical assistance;

b. Referrals to outside resources for specialized support including legal, financial, and marketing services.

3. Training and Workshops:

a. Regular training sessions, workshops, and seminars for client companies and the broader entrepreneurial community.

4. Networking and Community Building:

a. Facilitation of peer-to-peer learning and networking opportunities;

b. Organization of events to foster community among entrepreneurs and connect them with investors and service providers.

5. Reporting and Collaboration with the City:

a. The Contractor shall collaborate with the City’s Office of Economic Development (OED) to develop a standardized reporting format. At a minimum, reports shall include both quantitative and qualitative metrics such as:

Number of businesses served

Jobs created or retained

Capital raised by client companies

Business graduations or exits from the incubator

Demographic breakdowns of participants

Current company occupancy and space utilization

Contributions to the broader entrepreneurial ecosystem

b. Reports may also include success stories, challenges encountered, and steps taken to improve program performance.

c. The Contractor shall submit quarterly reports to the City detailing client activities, program outcomes, and progress toward stated objectives.

d. In addition, the Contractor shall participate in regular coordination meetings or calls with OED to ensure alignment with the City’s economic development goals and to support collaborative planning and implementation.

6. Graduation and Exit Criteria

a. The Contractor shall define and implement clear, measurable criteria for client companies to successfully graduate from the incubator. Criteria may include, but are not limited to:

i. Revenue thresholds

ii. Number of employees

iii. Length of time in the program

iv. Capital raised

v. Operational independence or market traction

b. The Contractor shall:

i. Monitor and report each company’s progress toward graduation on a regular basis

ii. Notify the City in writing when a company meets graduation criteria or exits the program

iii. Provide transition planning support to help companies prepare for post-incubator success

iv. Maintain reasonable alumni tracking and engagement to measure long-term impact and promote ecosystem connectivity mailto:mloehman@horizonsofnewmexico.org mailto:edrenzwhitmore@santafenm.gov mailto:nmtamasparris@santafenm.gov mailto:mloehman@horizonsofnewmexico.org https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.horizonsofnewmexico.org%2F&data=05%7C02%7Cedrenzwhitmore%40santafenm.gov%7C4b80adb14eae404784a008dd91aab1a5%7C77b69f5a55ed436386164867b0bc707f%7C0%7C0%7C638826884509201421%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=glOP0lkaoktcpL%2FHBP7JVy%2FlP7yF5NuqOpysqYzm6Ic%3D&reserved=0 mailto:edrenzwhitmore@santafenm.gov

7. Sector-Specific Business Support

a. The Contractor shall work with the City to identify targeted industry sectors —such as biosciences, clean energy, technology, and creative industries and provide support. This assistance may include:

i. Sector-specific mentorship and coaching

ii. Access to specialized facilities, equipment, or technical advisors

iii. Industry-relevant training, programming, or networking opportunities

iv. Matchmaking with potential partners, funders, or collaborators

b. The Contractor shall coordinate with the City to ensure these efforts are aligned with regional economic development priorities and sector-specific strategies, and shall adjust services as needed to respond to emerging industry needs or opportunities.

8. Capital Access Support

a. The Contractor shall assist client companies in identifying and securing funding opportunities, including grants, loans, and private investment. Support services may include:

i. Investor matchmaking and introductions

ii. Pitch coaching and preparation

iii. Strategic guidance on fundraising approaches

iv. Connections to financial institutions and capital networks

b. The Contractor shall actively maintain relationships with a diverse range of capital providers and report quarterly on capital raised by client companies, including the type and source of funding secured.

(B) Bioscience Lab Access

Contractor shall maintain access to lab space and specialized facilities to support bioscience companies and entrepreneurs, including but not limited to shared-use lab equipment, proper safety and compliance protocols, and trained staff or consultants for lab oversight.

(C) Community Engagement

Contractor shall conduct outreach and engagement efforts to ensure services are accessible to diverse communities, including underrepresented entrepreneurs. Materials and programming shall be offered in English and Spanish as appropriate.

(D) Program Innovation and Continuous Improvement

Contractor shall regularly evaluate and refine service offerings to ensure alignment with emerging trends, entrepreneur needs, and local economic development goals. This includes staying informed of best practices in business incubation, adopting new tools or methodologies as appropriate, and incorporating feedback from participants and partners.

Contractor shall describe innovation efforts in quarterly reports and identify any pilot programs or enhancements planned.

(E) Communications and Storytelling

Contractor shall support communications efforts that promote the incubator’s impact, highlight client success stories, and raise awareness of available services. This may include but is not limited to co-branded materials with the City, social media updates, event promotion, and participation in City-led storytelling initiatives.

Contractor shall submit at least one success story or spotlight per quarter for use in public communications and reporting.

(F) Collaboration

Contractor may partner or collaborate with other organizations to deliver specialized services, extend program reach, or enhance participant outcomes.

Contractor shall notify the City of any formal collaboration arrangements and provide an overview of partner roles in quarterly reports. The City encourages collaboration with other entrepreneur support organizations and service providers to maximize collective impact.

Eric D Renz-Whitmore Economic Development Specialist Office of Economic Development City of Santa Fe, NM

LinkedIn: https://www.linkedin.com/in/ewhitmore Office Phone: 505.955.6844 Mobile: 505.227.1086/505.819.1846 Want more info about opportunities for businesses and economic development activity in Santa Fe? Sign up for our newsletter here: https://bit.ly/SantaFeEconDevNewsletters https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fewhitmore&data=05%7C02%7Cedrenzwhitmore%40santafenm.gov%7C4b80adb14eae404784a008dd91aab1a5%7C77b69f5a55ed436386164867b0bc707f%7C0%7C0%7C638826884509224422%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=03NAW8wd9vbDqbwLuzFkz0lfi6nIBip%2B0wA%2BprXRLZo%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbit.ly%2FSantaFeEconDevNewsletters&data=05%7C02%7Cedrenzwhitmore%40santafenm.gov%7C4b80adb14eae404784a008dd91aab1a5%7C77b69f5a55ed436386164867b0bc707f%7C0%7C0%7C638826884509238478%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=QWhABgVMP%2BUv%2BUpg0YomuWZYdo28tajiVPYwQP70ehU%3D&reserved=0

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