HHPC2 DSOW.pdf

80JSC024HHPC2 Human Health and Performance Contract 2 Section C

Table of Contents

1.0 CONTRACT MANAGEMENT AND ADMINISTRATION

1.1 CONTRACT MANAGEMENT

1.2 FINANCIAL MANAGEMENT

1.3 PROPERTY MANAGEMENT

1.4 PROCUREMENT

1.5 RECORDS MANAGEMENT

1.6 TOTAL COMPENSATION

1.7 STAFFING, TRAINING, AND RETENTION

1.8 REPROCUREMENT

1.9 SAFETY AND HEALTH

1.10 SAFETY AND MISSION ASSURANCE (SMA)

1.10.1 Quality Management System (QMS)

1.10.2 SMA Products and Services

1.11 ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

1.12 CONFIGURATION MANAGEMENT

1.13 EXPORT CONTROL

1.14 PARTNERSHIP DEVELOPMENT

1.15 INFORMATION TECHNOLOGY MANAGEMENT

2.0 MEDICAL, HEALTH, AND LABORATORY SERVICES

2.1 MEDICAL AND CLINICAL SERVICES

2.1.1 Flight Medicine

2.1.2 JSC Occupational Medicine

2.1.3 WSTF Occupational Medicine

2.1.4 Dive Medicine and Human Test Support

2.1.5 Clinical Laboratory

2.1.6 Pharmaceutical Operations

2.1.7 Test Subject Screening

2.1.8 Astronaut Strength, Conditioning, and Rehabilitation (ASCR)

2.2 INSTITUTIONAL OCCUPATIONAL HEALTH

2.2.1 JSC Industrial Hygiene

2.2.2 WSTF Industrial Hygiene

2.2.3 Radiological Health

2.3 BEHAVIORAL HEALTH AND PERFORMANCE

2.3.1 Behavioral Medicine Support

2.3.2 Employee Assistance Program (EAP)

3.0 LABORATORIES AND OTHER FACILITIES

3.1 HHPD LABORATORIES AND OTHER FACILITIES

3.1.1 Description of HHPD Facilities

3.1.2 Facility and Equipment Maintenance

3.1.3 Facility Modifications

3.2 NON-HHPD FACILITIES

4.0 ENGINEERING, HEALTH AND MEDICAL OPERATIONS, AND RESEARCH CAPABILITIES

4.1 BEHAVIORAL HEALTH AND PERFORMANCE (BHP) OPERATIONS

4.2 BHP RESEARCH

4.3 RADIATION MONITORING, PROTECTION AND EXPOSURE ANALYSIS

4.4 DECOMPRESSION SICKNESS MITIGATIONS

4.5 RESEARCH OPERATIONS AND INTEGRATION (ROI)

4.5.1 Management

4.5.2 Flight Operations

4.5.3 Baseline Data Collection (BDC)

4.5.4 Human Spaceflight Analogs

4.6 BIOMEDICAL ENGINEERS (BME) FLIGHT CONTROLLER SUPPORT

4.7 FLIGHT SURGEON SUPPORT

4.8 LABORATORY ANIMAL CARE

4.9 ANTHROPOMETRY AND BIOMECHANICS

4.10 APPLIED INJURY BIOMECHANICS (AIB)

4.11 BIOANALYTICAL CORE LABORATORY (BCL)

4.12 BIOSTATISTICS

4.13 BONE AND MINERAL

4.14 CARDIOVASCULAR AND VISION

4.15 ENVIRONMENTAL CHEMISTRY (EC)

4.16 EXERCISE PHYSIOLOGY COUNTERMEASURES

4.17 IMMUNOLOGY AND VIROLOGY

4.18 MICROBIOLOGY

4.19 NEUROSCIENCE

4.20 NUTRITIONAL BIOCHEMISTRY

4.21 PHARMACOTHERAPEUTICS

4.22 SPACE SUIT AND EXPLORATION OPERATIONS

4.23 TOXICOLOGY AND RISK ASSESSMENT (TRA)

4.24 RADIATION BIOPHYSICS

4.25 CONROE SAMPLE ARCHIVE

4.26 ACOUSTICS ANALYSIS AND TESTING

4.27 LIGHTING ANALYSIS AND TESTING

4.28 HUMAN-CENTERED DESIGN AND SPACE ARCHITECTURE

4.29 HUMAN FACTORS ENGINEERING

4.29.1 Operational Habitability Team

4.29.2 Crew Task Analysis (CTA)

4.29.3 Displays and Controls Design and Evaluation

4.29.4 Human Error Analysis (HEA)

4.29.5 Human-In-The Loop (HITL) Evaluations

4.29.6 Manual Control of Vehicles (Handling Qualities)

4.30 HEALTH MAINTENANCE SYSTEM (HMS)

4.31 EXPLORATION MEDICAL CAPABILITY (ExMC)

4.32 HUMAN SYSTEMS INTEGRATION (HSI)

4.33 SPACE FOOD SYSTEMS

5.0 LIFE CYCLE DEVELOPMENT AND MANAGEMENT

5.1 SYSTEM MANAGEMENT

5.2 PROJECT MANAGEMENT

5.3 HARDWARE AND SOFTWARE DEVELOPMENT

5.4 SUSTAINING ENGINEERING

5.5 MISSION ENGINEERING EVALUATION

5.6 MEDICAL MISSION INTEGRATION AND OPERATIONS

5.6.1 Mission Planning

5.6.2 Flight Certification

5.6.3 Mission Support

5.6.4 Medical Operations Training

5.6.5 Flight Support

5.6.6 In-Flight Data Management

6.0 DIRECTORATE SERVICES AND PROGRAM INTEGRATION

6.1 HEALTH AND MEDICAL TECHNICAL AUTHORITY (HMTA) CORE SUPPORT

6.2 HUMAN RESEARCH PROGRAM (HRP)

6.2.1 Program Support

6.2.2 HRP Element Management and Scientist Support

6.2.3 International Science Collaboration

6.3 HUMAN RISK MANAGEMENT

6.4 KNOWLEDGE CAPTURE AND DISSEMINATION

6.4.1 Lifetime Surveillance of Astronaut Health (LSAH)

6.4.2 Life Sciences Data Archive (LSDA)

6.5 INFORMATION SYSTEMS

6.5.1 Information Systems Management And Architecture

6.5.2 IT Security

6.5.3 Data Management

6.6 EDUCATION AND DEVELOPMENT

6.7 GOVERNMENT TASK AGREEMENTS (GTA) AND GOVERNMENT COLLABORATION

AGREEMENTS (GCA)

6.8 CREW HEALTH AND SAFETY (CHS)

7.0 EXTERNAL COLLABORATIONS AND SPECIAL PROJECTS

7.1 NASA ARMSTRONG FLIGHT RESEARCH CENTER’S (AFRC) LOW BOOM FLIGHT

DEMONSTRATOR (LBFD)/LIFE SUPPORT SYSTEM (LSS) SUPPORT

7.2 OCHMO SUPPORT

7.3 INTERNATIONAL SPACE STATION PROGRAM (ISSP) OFFICE PAYLOAD INTEGRATION

SUPPORT

7.4 SPECIAL PROJECTS

SCOPE OF WORK

The Human Health and Performance Contract 2 (HHPC2) is the major support services contract for the Human Health and Performance Directorate (HHPD) and will be leveraged by other Johnson Space Center (JSC) Directorates and other NASA Centers. The HHPD’s vision is focused on humans living, working, and thriving in space on the Moon and on to Mars, and its mission is to lead the global spaceflight community in protecting astronaut health and enabling human mission performance. The major responsibilities of the HHPD are to ensure crew health, safety, and performance to provide occupational health services for the JSC and the White Sands Test Facility (WSTF); and to conduct research and develop technologies to help mitigate risks to the health, safety, and performance of future spaceflight crews.

The majority of the HHPD work is performed at the JSC in Houston, Texas. JSC is defined herein to include locations at the WSTF, Ellington Field (EF), and the Sonny Carter Training Facility (SCTF) and facilities in Russia housing both NASA and JSC contractor personnel and other remote locations. Local site support may be a hybrid of both on-site and off-site via telework, as required by the HHPC2 Task Orders (TOs).

The Contractor shall:

1) consistently and effectively utilize the on-site JSC and WSTF space allocated in the contract for contractor use in the performance of the

HHPC2.

2) support customer requirements to provide HHP products and services physically on-site at JSC as required to perform work prescribed in the TOs awarded under the HHPC2.

This SOW also permits the ability for other NASA Centers to utilize this contract for providing Occupational Health products and services.

STATEMENT OF WORK (SOW) STRUCTURE

The structure of the SOW and associated work breakdown structure should not be construed as defining a required Contractor organizational configuration or structure. The types of work and services described herein may more aptly be distributed over multiple organizations whose purpose is to provide the products and services required by the HHPD, the Engineering Directorate, and the Exploration Architecture, Integration, and Science Directorate and their customers as well as other NASA and Government customers. In this contract, all mandatory actions (i.e., requirements) are denoted by statements containing the term "shall." The terms "may" or "can" denote discretionary privilege or permission, "should" denotes a good practice, and is recommended but not required, "will" denotes expected outcome, and "are/is" denotes descriptive material.

This SOW consists of Indefinite Delivery Indefinite Quantity (IDIQ) requirements. IDIQ requirements may be issued as performance-based (cost reimbursable) IDIQ TOs, Level of Effort (LOE) TOs or Firm Fixed Priced (FFP) TOs. LOE TOs will generally be issued for emergency efforts and new work whenever those requirements cannot be fully defined. LOE TOs will typically be replaced by or transitioned to performance-based IDIQ TOs after requirements are fully defined and understood. FFP TOs will typically be for services with a reasonably definite function, description, or detailed specifications.

SOW Section 1.0, Contract Management and Administration, requirements will be issued as an annual FFP TO. Requirements under SOW Sections 2.0 through 7.0 will be issued as cost reimbursable TOs unless otherwise specified by the Government. Travel costs for IDIQ requirements will be negotiated on a TO basis.

IDIQ requirements may change year-to-year and are negotiated each year and implemented as cost-reimbursable, LOE, or FFP TOs. The Government may request, terminate, or change IDIQ TOs at any time during the period of performance.

1.0 CONTRACT MANAGEMENT AND ADMINISTRATION

Section 1.0 defines requirements that will apply to all aspects of contract management and administration. This section includes but is not limited to policies, records, compensation, staffing and training, procurement, safety and health, safety and mission assurance products, quality management, environmental management, configuration management, export control, information technology management and partnership development.

The Contractor shall:

1) provide deliverables required during performance of this SOW per the Data Requirements Descriptions (DRDs) unless otherwise specified in the SOW or a TO. The deliverables of plans associated with the DRDs, once approved, will become part of the contract.

Specific deliverable requirements for Section 1.0 are documented in the DRDs referenced in each Sub-section.

1.1 CONTRACT MANAGEMENT

The Contractor shall:

1) develop, implement, and maintain a comprehensive Contract Management Plan in accordance with DRD HHPC2-TBD that describes the contract management approach and defines and integrates all contract management activities and systems, including those of the prime and subcontractors, necessary to successfully accomplish the contract requirements.

2) perform management functions to ensure that all work activities are accomplished in accordance with contract clauses, provisions, and

DRD HHPC2-TBD.

3) provide a representative to and participate in HHPD management meetings.

4) provide channels for communication to each Division and Office utilizing the contract.

5) perform all supervisory functions to ensure all HHPC2 requirements, as described in the SOW, are satisfied.

6) plan, organize, control, and report all activities required by this contract.

7) ensure accomplishment of technical and schedule requirements and cost objectives.

8) provide and maintain a Contract Work Breakdown Structure (WBS) in accordance with DRD HHPC2-TBD, Work Breakdown Structure and

Dictionary.

9) use the contract WBS as the framework for contract planning, budgeting, cost reporting, and schedule status reporting to the Government.

10) provide reports in accordance with DRD HHPC2-TBD, Contract

Management Report.

11) conduct monthly Contract Management Reviews (CMRs) with NASA management to status the Contractor’s financial, schedule, and technical activities under the contract per DRD HHPC2-TBD.

12) develop, implement, and maintain an Organizational Conflict of Interest

(OCI) Mitigation Plan in accordance with DRD HHPC2-TBD that describes a comprehensive management approach and methods for identifying, avoiding, neutralizing, or mitigating organizational conflicts of interest.

13) develop and implement a plan to promote partnerships with the aerospace industry and promote the sharing and incubation of aerospace technologies within all areas of responsibility defined in this SOW per

DRD HHPC2-TBD, Partnership and Technology Incubation Plan.

14) develop, implement, and maintain an approach to meeting subcontracting goals in accordance with DRD HHPC2-TBD, Small Business

Subcontracting Plan.

15) implement an approach to transition into this contract after award (Phase-

In) in accordance with DRD HHPC2-TBD, Contract Phase-In Plan.

16) implement an approach to transition the contract to any follow-on contract in accordance with DRD HHPC2-TBD, Contract Close-Out Plan.

17) develop, implement, and maintain a Diversity, Equity, Inclusion, and

Accessibility (DEIA) action plan, demonstrating a commitment to fairness and accessibility in accordance with DRD HHPC2-TBD and providing

NASA with an understanding of how the Contractor plans to recruit, retain, and develop a diverse, high-performing workforce from underserved communities.

18) provide clear, concise, and accurate communication of HHPC2 management information, that reports progress and problems as well as technical information that is essential for the HHPD to accomplish its mission.

19) create a set of technical and management metrics for the HHPC2 and for

HHPD. The Government will review and approve the metrics, as appropriate.

20) develop, implement, and maintain a plan to continually identify and propose initiatives to infuse advanced technology, innovations, and industry best practices, as well as improve contract performance to work more safely, enhance quality of products, and maximize customer value and satisfaction in accordance with DRD HHPC2-TBD, Continual

Improvement Plan.

21) report potential initiatives in accordance with DRD HHPC2-TBD, Contract

Management Report. Approved initiatives requiring funding will be implemented through TOs.

1.2 FINANCIAL MANAGEMENT

The Contractor shall:

1) provide accurate, complete, and timely financial and supplemental reporting in accordance with DRD HHPC2-TBD, Contractor Financial Management Report (NF533). The data shall accurately reflect the cost incurred on the contract at the level of detail needed to manage the tasks and subtasks on the contract.

2) provide supplemental reports to the Government that accurately reflect the financial status of work below the TO subtask level. The supplemental data below the TO subtask level shall be provided to the Government in a detailed, efficient, and timely manner per Government request.

3) work with the contract analyst assigned on final level of detail per DRD

HHPC2-TBD.

4) provide cost estimates that are accurate and permit the efficient and effective utilization of resources to accomplish the HHPC2 work in a very constrained budgetary environment.

5) implement a system for timely and accurate cost estimating for TOs.

6) allocate the SOW Section 1.0, Contract Management and Administration, price to TOs on a pro rata basis based on direct labor hours for the prime contractor and teammates.

1.3 PROPERTY MANAGEMENT

Initial property to be a transfer of accountability to the Contractor and initial property to be made available to the Contractor for use on site will be listed in the contract attachments. Additionally, the Contractor is fully authorized to use all Government-furnished property that is assigned to the contract.

1) perform property management and administration of all Government property acquired or in possession of the Contractor and subcontractors in accordance with the property clauses included in this contract.

2) manage and control any property that is acquired or fabricated by the Contractor in accordance with the Contractor’s Government Property Management Plan as required in DRD HHPC2-TBD, Government Property Management Plan.

3) provide Logistics Reporting in compliance with DRD HHPC2-TBD, Reports Required for Logistics. Negative reports are required when applicable.

4) provide reports of NASA property in the custody of the Contractor in accordance with DRD HHPC2-TBD, Financial Reporting Contractor-Held Property.

5) perform logistical and property management to include shipping and receiving of material and equipment to include flight hardware parts, processes, materials, and services (i.e., bonded storage).

6) furnish and maintain all vehicles necessary to perform work required under this contract. Interagency Fleet Vehicles (GSA vehicles) may be available in accordance with FAR 52.251-2, Interagency Fleet Management System Vehicles and Related Services.

1.4 PROCUREMENT

1) procure supplies, services and materials required in the performance of this SOW. Purchases under this contract may include a wide range of components, assemblies, and commercial items.

2) maintain identification data throughout the life of this contract including material/product receipt, all stages of production, delivery, and installation for all flight materials and products and as directed by TO.

3) ensure all IT products and services directly charged to the contract are approved through the OCIO’s Commercial IT Request (CITR) Application.

This includes, but is not limited to, FITARA, Supply Chain Risk Management, IPv6, and 508 compliance. No purchases of commercial IT products or services should be made prior to coordination and approval by the OCIO. Report purchases monthly utilizing DRD-HHPC2-TBD.

4) only purchase software or software licenses necessary for the performance of this contract. NASA shall own the license(s) for any software or applications purchased if licenses are required.

5) not purchase hardware items that are not necessary for the performance of the contract. Hardware items purchased on this contract shall be titled to NASA.

6) impose quality assurance requirements, e.g., certificates of conformance, material test reports, special process certifications, on the procurement of flight hardware parts, processes, materials, and services and retain objective evidence in accordance with AS9100 and ISO 9001 requirements.

7) perform off-site shipping and receiving functions for the HHPC2 including receiving and stocking of materials, mechanical and electronic parts, and inspection and receiving of finished products.

1.5 RECORDS MANAGEMENT

1) maintain all records created for Government use or created while performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law, including but not limited to, the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, as well as NASA records policies [NASA Policy Directive (NPD) 1440.6, NASA Records Management Program, and NASA Procedural

Requirements (NPR) 1441.1, NASA Records Retention Schedules].

2) develop and implement a Data and Records Management Plan in accordance with DRD HHPC2-TBD.

3) ensure that NASA-owned/Contractor-held records are segregated from contractor-owned records and from non-record materials and report holdings of NASA records in accordance with the Data and Records

Management Plan.

4) immediately notify the Contracting Officer upon discovery of any inadvertent or unauthorized destruction of Federal Records. Destruction of

Federal Records is expressly prohibited unless in accordance with records retention schedules or as directed by the Contracting Officer.

5) complete NASA-provided records management training (initial and annual refresher) in accordance with Agency policies for all employees assigned to this contract who create, work with, or otherwise handle Federal

Records.

6) be responsible to produce any hard copy forms required on this contract although the use of electronic forms is preferred when allowed.

1.6 TOTAL COMPENSATION

The Contractor shall develop, implement, and maintain a Total Compensation

Plan per DRD HHPC2-TBD.

1.7 STAFFING, TRAINING, AND RETENTION

The Contractor shall develop, implement, and maintain a Staffing and Critical

Skills Plan per DRD HHPC2-TBD that describes the process for attracting, training, and retaining qualified personnel to meet the required staffing levels to comply with the requirements of this SOW and associated TOs.

1.8 REPROCUREMENT

The Contractor shall prepare and deliver a Re-procurement Data Package per

DRD HHPC2-TBD.

1.9 SAFETY AND HEALTH

The Contractor shall:

1) perform tasks to ensure the protection of personnel, property, equipment, and the environment in contractor products and activities generated to support institutional and spaceflight program objectives.

2) comply with JSC Procedural Requirements (JPR) 1700.1, “JSC Safety and Health Requirements,” for work done on-site at JSC and WSTF, as well as other applicable NASA, federal, state, local and consensus safety and health standards and requirements for work performed at other locations. You can view JPR 1700.1 at https://www.nasa.gov/johnson/jsc-safety-health-requirements.

3) implement and maintain a safety and health program per a NASA-approved plan, in accordance with DRD HHPC2-TBD, Safety and Health Plan.

1.10 SAFETY AND MISSION ASSURANCE (SMA)

1.10.1 Quality Management System (QMS)

The Contractor shall:

1) implement and maintain a contractor Quality Management System (QMS) in compliance with ISO 9001, “Quality Management System – Requirements,” and AS9100, “Quality Management Systems – Requirements for Aviation, Space, and Defense Organizations” (latest version) for work performed off-site.

2) develop and implement a quality plan in accordance with DRD HHPC2- TBD, Quality Plan, for work conducted off-site.

The performance of SMA functions, responsibilities, and tasks, in accordance with the JSC QMS per JSC Policy Directive (JPD) 1280.1, “Quality Policy,” will be performed on-site at JSC by the JSC SMA Directorate’s Quality and Flight Equipment Division and its support contractor. Should it be determined to be in the best interest of the Government for the HHPC2 Contractor to perform on-site quality assurance functions, responsibilities, and tasks, they will be specified by TO.

The Contractor shall perform all other work on-site in accordance with the JSC

QMS.

1.10.2 SMA Products and Services

SMA requires the development of products and services that address the safety, reliability, quality and maintainability of products or services during design, development, manufacture, assembly, integration, test, and operations.

DRD(s) will be determined and based upon the ISO 9001 and AS9100 elements as well as program/project requirements that include, but are not limited to, product safety, prevention of counterfeit parts, monitoring and measuring equipment, externally provided processes, products, and services, as well as closed loop reporting.

1) provide SMA products and services in accordance with ISO 9001 and

AS9100 requirements and the appropriate Section J contract DRD(s) that https://www.nasa.gov/johnson/jsc-safety-health-requirements%22%20/t%20%22_blank https://www.nasa.gov/johnson/jsc-safety-health-requirements%22%20/t%20%22_blank address program/project life cycle products and services to ensure safety and mission assurance.

2) report and resolve problems involving spaceflight equipment, spaceflight-like equipment, and critical ground support equipment in accordance with

DRD HHPC2-TBD.

3) register with and be a participative member of the Government-Industry

Data Exchange Program (GIDEP) and respond to all GIDEP notifications and NASA Advisories issued from the JSC NASA Advisory Notice and

Alerts Distribution and Response Tracking System (NANADARTS) in accordance with DRD HHPC2-TBD.

4) comply with applicable chapters of NPR 8735.2, Hardware Quality

Assurance Program Requirements for Programs and Projects.

1.11 ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

1) comply with all applicable NASA and JSC environmental compliance requirements (e.g., policies, guidelines, plans and procedures), including personnel training and diligently addressing non-conformances, per Environmental Clause 52.223-94 (JSC Environmental Compliance).

2) compile and deliver timely, accurate and complete reports per Environmental Compliance Reports DRD HHPC2-TBD1 (for JSC sites in Texas) and DRD HHPC2-TBD2 (for WSTF in New Mexico). The Contractor will also keep relevant supporting documentation (including calculations) for submittal upon request, to the JSC and WSTF Environmental Offices.

1.12 CONFIGURATION MANAGEMENT

1) develop, implement, and maintain a Flight Products Configuration Management (CM) Plan in accordance with DRD HHPC2-TBD, which will define processes for CM of hardware, software and firmware, engineering drawings, hardware parts lists, configuration accounting, and maintenance.

2) prepare and coordinate appropriate configuration control board change requests, waivers, deviations, exceptions, and maintain accurate, complete, and current CM data.

3) comply with JPD 7123.1, JSC Configuration Management Policy.

1.13 EXPORT CONTROL

The Contractor shall develop and implement an Export Control Plan (ECP) in accordance with DRD HHPC2-TBD, Export Control Plan.

1.14 PARTNERSHIP DEVELOPMENT

Partnership development will stimulate technology innovation and development and will make available specialized and world class talent in fields not typically needed to resolve risk or solve operational problems. Partnerships provide mutually beneficial research possibilities by leveraging expertise and facilities to enable human exploration of space.

The Contractor shall:

1) provide specialized technical and administrative support to new partnership development services including strategic planning, marketing capabilities, business development, Space Act Agreement (SAA) support and responsibility tracking, and outreach initiatives to enhance the success of partnership development with internal and external partners.

2) develop, implement, and maintain an External Customer Plan in accordance with DRD HHPC2-TBD, External Customer Plan, and clause

TBD, to recruit and secure external customers. The intent of the plan is to allow the Contractor to market and use the excess capacity of the HHPD unique facilities (and other facilities as directed), for the purposes of offsetting the Government’s cost of maintaining and improving technical capabilities without compromising safety, process integrity, or infrastructure resources.

1.15 INFORMATION TECHNOLOGY MANAGEMENT

The Federal Information Security Modernization Act (FISMA) and Executive

Branch policy require external providers that process, store, or transmit federal information or operate information systems on behalf of the federal government to meet the same security and privacy requirements as federal agencies. FIS security plans will be accomplished in accordance with NIST Special Publication

(SP) 800-53 Security and Privacy Controls for Information Systems and

Organizations at the revision number required at the issuance of the contract.

The Contractor shall:

1) develop and maintain Capital Planning and Investment Control (CPIC)

Cost Reporting in accordance with DRD HHPC2-TBD.

2) enter the FIS security plan and supporting documents into the NASA cybersecurity system of record pursuant to Authorization to Operate (ATO) requirements set forth in NASA Policy Directive 2810.1 NASA Information

Security Policy. The plan and ATO is to be in place before any system may operate in the NASA environment.

3) comply with NPR 1382.1 NASA Privacy Procedural Requirements; NPR

2810.1 Security of Information and Information Systems; NPR 2810.7

Controlled Unclassified Information; NPR 7120.5 NASA Space Flight

Program and Project Management Requirements; NPD 7120.7, NASA

Information Technology Program and Projects Requirements; NPR

7150.2, NASA Software Engineering Requirements; and NPD 2800.1, Managing Information Technology.

4) ensure that all products, platforms, services, and communications delivered as part of this SOW that are Information and Communication

Technology (ICT) conform to the Revised Section 508 of the Rehabilitation

Act Standards, 36 C.F.R. § 1194.1 & Apps. A, C & D. The Standards may be found at https://www.access-board.gov/ict/.

5) report immediately upon notification any incident involving NASA information on nonfederal (contractor) systems to SOC@nasa.gov.

6) abide, where applicable, by all mission freeze activities. The mission freeze schedule may be found online at https://seeit.ndc.nasa.gov/nasait/missionfreeze.

7) afford Government access to the Contractor’s (and subcontractors') facilities, installations, operations, documentation, databases, and personnel used in performance of the contract. Access is to be provided to the extent required to carry out a program of IT inspection (to include vulnerability testing), investigation and audit to safeguard against threats and hazards to the integrity, availability, and confidentiality of NASA

Electronic Controlled Unclassified Information or to the function of IT systems operated on behalf of NASA, and to preserve evidence of computer crime.

8) provide certification of compliance with minimum Cybersecurity controls required for protection of CUI information (NIST SP 800-171) at contract start and annually for Contractor Systems that will hold Government information. Examples of acceptable certification include but are not limited to evidence of a 3rd party audit of the non-federal system;

compliance with an accepted standard such as Cybersecurity Maturity

Model Certification (CMMC) Level 2; or current certifications for other government agencies, DoD, or recognized international standards such as

ISO 27001.

https://www.access-board.gov/ict/ mailto:SOC@nasa.gov https://seeit.ndc.nasa.gov/nasait/missionfreeze

2.0 MEDICAL, HEALTH, AND LABORATORY SERVICES

Section 2.0 describes individual primary, specialized, and ancillary health and medical services performed in a terrestrial environment in support of programs, missions, and institutional requirements. These services are carried out at the JSC which includes the SCTF, and EF located in Houston Texas; the WSTF in White Sands New Mexico; Moscow (Star City) Russia, Baikonur Cosmodrome in Kazakhstan, other remote locations as necessary, and aircraft used to support flight activities.

Dive Medicine Clinic (DMC) and Human Test Support (HTS) are located at the SCTF Neutral Buoyancy Laboratory (NBL).

2.1 MEDICAL AND CLINICAL SERVICES

The Contractor shall:

1) enable and maintain all HHPD medical and clinical facilities, equipment, and functions in support of spaceflight and institutional operations to maintain and optimize the health and performance of the astronauts, and personnel at JSC, WSTF, and remote locations with properly licensed, trained, and certified staff.

2) provide technical and logistical support for flight and ground-based operations in support of the safe and productive human habitation of space.

3) ensure that all clinic operations are implemented in accordance with the NASA Office of the Chief Health and Medical Officer (OCHMO) directives including quality assurance, credentialing, certification, and source verification.

4) ensure that medical services are compliant with The Joint Commission (TJC) Ambulatory Care or Accreditation Association for Ambulatory Health Care (AAACH) Standards.

5) provide health informatics management services including maintaining crew and employee health records in an approved electronic health records system.

6) meet applicable privacy standards.

2.1.1 Flight Medicine

The Contractor shall:

1) support operation of the Flight Medicine Clinic providing care to astronauts, former astronauts, aviators and other eligible recipients to include: completion of screening and qualification exams of astronauts, former astronauts, aviators and other eligible beneficiaries, acute and routine outpatient visits, digital x-ray imaging, dual-energy x-ray absorptiometry (DEXA), ultrasound, audiology services, optometry (e.g., refraction, intraocular pressure, optical coherence tomography), injury/illness case management including workers compensation claims, payment of astronaut medical bills and administrative support.

2) support specified management and control boards.

3) support periodic astronaut selection.

2.1.2 JSC Occupational Medicine

1) operate the Occupational Medicine Clinic (OMC) and provide all occupational health services to JSC Civil Servants, Armed Forces personnel detailed to JSC and on-site contractors.

2) provide occupational specific screening and qualification exams per NASA requirements and OSHA and other applicable standards.

3) provide comprehensive diagnosis and treatment of occupational injuries and illnesses.

4) operate independent Advanced Cardiovascular Life Support (ACLS) capable EMS system providing ACLS ambulance operations at JSC and

EF.

5) provide Automated External Defibrillator (AED) Program support.

6) evaluate minor non-occupational illnesses and injuries for on-site personnel and emergency care only for visitors.

2.1.3 WSTF Occupational Medicine

The Contractor shall:

1) operate the OMC and provide all occupational health services to WSTF Civil Servants, Armed Forces personnel detailed to WSTF and on-site contractors.

2) provide occupational specific exams per NASA requirements and OSHA standards.

3) provide comprehensive diagnosis and treatment of occupational injuries and illnesses.

4) provide administrative and system oversight as the medical director of WSTF’s Emergency Medical Services provided by the WSTF NASA Fire Department.

5) evaluate minor non-occupational illnesses and injuries for on-site personnel and emergency care only for visitors.

2.1.4 Dive Medicine and Human Test Support

1) operate the DMC and provide all dive medicine services including diver physical examinations, emergency treatment of dive related disorders and emergency treatment of the ill and injured.

2) support alternobaric chamber studies, NBL activities, EF flight operations, Crew and Thermal System Division (CTSD) chamber flights and other analog environments by providing qualified and experienced aerospace physicians and physiologists.

3) provide training, as required per JPR 1700.1, in flight physiology including hypobaric / hypoxic recognition training.

2.1.5 Clinical Laboratory

1) provide all clinic operations including phlebotomy, sample processing, laboratory analysis, obtaining reference laboratory services as required and reporting services for all clinical laboratory clients including FMC, Mission Medical Operations, TSS, OMC and WSTF.

2) maintain accreditation by the College of American Pathologists (CAP).

3) provide pre- and post-flight support including laboratory specimen collection and transport to flight crews at various landing sites as requested.

4) be responsible for the collection, processing, storage, and maintenance of a NASA Biological Specimen Repository of blood and tissue samples for use in future research projects.

2.1.6 Pharmaceutical Operations

1) manage the JSC Pharmacy which supports both FMC and OMC and provide pharmaceutical services to the space medicine program, in compliance with FDA and DEA regulations.

2) provide pharmaceutical supplies to remote locations to support launch, landing, and training needs.

3) provide consultation services to the JSC research community.

4) consult with engineering on requirements for new hardware development.

2.1.7 Test Subject Screening

1) recruit and maintain a pool of qualified test subjects that have passed a qualifying physical examination and are medically qualified for participation in specific NASA-approved ground-based studies.

2) coordinate physical examinations with the OMC.

3) coordinate and schedule potential off-site test subjects for remotely conducted physicals by approved subcontractors.

4) provide administrative services including maintaining the TSS database, request background checks on non-NASA personnel (i.e., excludes Civil Servants and Contractors), collect and process subject timesheets for timely payment of subjects.

2.1.8 Astronaut Strength, Conditioning, and Rehabilitation (ASCR)

1) design and provide Strength and Conditioning programs and exercise schemes that maximize mission success and help mitigate the physiologic effects of microgravity during pre-, in-, and post-flight phases to any active astronaut.

2) provide musculoskeletal injury evaluation, rehabilitation and athletic training services for NASA or international astronauts as directed.

3) provide injury and post-surgical consultation and rehabilitation prescriptions as directed.

4) have detailed knowledge of the performance capabilities of in-flight exercise equipment.

2.2 INSTITUTIONAL OCCUPATIONAL HEALTH

1) enable and maintain all HHPD occupational health facilities, equipment, and functions in support of institutional operations to provide a safe and healthful work environment for JSC and WSTF personnel with properly trained and certified staff.

2) ensure that all occupational health operations are implemented in accordance with applicable OSHA standards, NASA OCHMO Directives and JSC directives.

2.2.1 JSC Industrial Hygiene

1) support the JSC Occupational Health Program which provides identification, management, assessment, prevention and control of hazards and exposures to biological, chemical, and physical (i.e., radiation, heat, noise, ergonomic) hazards.

2) conduct workplace health inspections; industrial hygiene exposure assessments and drinking water evaluations.

3) maintain the following programs: hearing conservation, ergonomics, EF Health and Hazard Communication (HAZCOM).

4) provide a comprehensive occupational health training program to include but not limited to hearing conservation; respiratory protection; ergonomics;

laboratory safety; asbestos awareness, and class III and IV asbestos worker; Cardiopulmonary Resuscitation (CPR); first-aid; Automated External Defibrillators (AED); blood-borne pathogens; and confined space entry.

2.2.2 WSTF Industrial Hygiene

1) implement a comprehensive WSTF industrial hygiene program to include evaluation and characterization of workplace health hazards and exposures; maintain a workplace survey plan and assessment data;

conduct annual workplace health inspections; develop an exposure assessment and annual Industrial Hygiene (IH) sampling strategy and plan; manage the Asbestos Program; and assist with the Chemical Hygiene program implementation and assessment. Activities will be consistent with the MOU between WSTF, HHPD, and SMA Directorate regarding division of duties within the overall program.

2) provide recommendations to WSTF personnel on industrial hygiene requirements, guidelines, and practices.

2.2.3 Radiological Health

1) provide program activities to assure JSC compliance with ionizing and non-ionizing radiation requirements and standards.

2) manage the institutional radiation safety program in compliance with applicable Federal and State regulations, standards, and directives.

3) manage radioactive material activities at JSC and WSTF under the JSC Nuclear Regulatory Committee (NRC) Broad Scope Radioactive Materials license.

4) conduct ionizing and non-ionizing radiation program activities under the delegated authority of the JSC Radiation Safety Officer (RSO) and NRC license RSO.

2.3 BEHAVIORAL HEALTH AND PERFORMANCE

1) enable and maintain all HHPD medical and clinical facilities, equipment, and functions in support of spaceflight and institutional operations to maintain and optimize the health and performance of the astronauts, and personnel at JSC, WSTF, and remote locations with properly licensed, trained, and certified staff.

2) ensure that all clinic operations are implemented in accordance with NASA OCHMO Directives including quality assurance, credentialing, certification, and source verification.

3) provide health information management services.

4) meet applicable privacy standards.

2.3.1 Behavioral Medicine Support

1) provide psychological and psychiatric support services to astronauts and their families as well as other mission essential personnel in coordination with the Astronaut Office to ensure astronauts assigned to a mission and their families have the means required to cope with the deployments, training, and mission operations and post-flight re-integration associated with long-duration space missions.

2) provide behavioral assessments annually and as needed to eligible recipients and associated programs.

3) conduct planning for behavioral medicine program work in support of exploration missions beyond low Earth orbit including lunar and Mars exploration missions.

4) provide psychiatric and psychological evaluations in support of periodic astronaut selection.

2.3.2 Employee Assistance Program (EAP)

1) implement the EAP for personnel assigned to JSC and WSTF in accordance with NPR 1800.1, NASA Occupational Health Program Procedures.

2) monitor and improve the mental health and well-being of eligible personnel, provide education programs and other educational resources, provide consultation resource for JSC and contractor management, assist in response to contingencies, and provide administrative functions related to the services performed.

3.0 LABORATORIES AND OTHER FACILITIES

Section 3.0 features a list of laboratories and facilities, mainly onsite “brick and mortar” infrastructure used in performance of this SOW. Some facilities are owned by the HHPD while others are owned outside of HHPD. There are direct connections between each of these facilities and the capabilities (or expertise) outlined in section 4.0. Studies conducted and data generated by the labs and facilities feed the operations and research aims of NASA programs. These facilities are typically staffed or supported by contractors with expertise outlined in Section 4.0.

3.1 HHPD LABORATORIES AND OTHER FACILITIES

3.1.1 Description of HHPD Facilities

The HHPD facilities are identified and described in Table 1 below.

Table 1: Description of HHPD Facilities

3.1.1 Name of Facility Description Location

3.1.1.1 Laboratory Animal

Care Facility (ACF)

The ACF houses laboratory rodents for research and provides laboratory space for principal investigators, crew members and crew trainers to conduct training for ISS

Rodent Research payloads and various funded internal and external studies involving mice or rats.

JSC

Bldg. 21

3.1.1.2 Anthropometry and

Biomechanics Facility

(ABF)

The ABF conduct a variety of anthropometry, biomechanics and ergonomics analyses and investigate issues affecting crew health and performance. Equipment includes 3D whole

Body Scanner, video-based and sensor-based kinematic motion capture system, sensors and human joint strength measurement and physical hardware interface assessments.

JSC

Bldg. 21

3.1.1.3 Behavioral Health and

Performance (BHP)

Laboratory

The BHP research laboratory is responsible for understanding how the conditions of spaceflight affect the thinking, behavior and well-being of astronauts and teams, and for developing and testing interventions that help them survive and thrive under these extreme conditions.

JSC

Bldg. 21

3.1.1.4 Bioanalytical Core

Laboratory (BCL)

The BCL is a multi-functional facility dedicated to augmenting research capabilities. This collaborative space utilizes mobile and fixed laboratory casework and a wide range of instrumentation to remain flexible and adaptive to the needs of scientists and a diverse group of research partners. In addition, dedicated spaces are devoted to specific functions such as specialized microscopy, tissue culture, flight hardware development, mass spectroscopy, and more.

JSC

Bldg. 21

3.1.1.5 Bone and Mineral

Laboratory (BML)

The BML is responsible for collecting non-invasive measurements of skeletal tissue using both clinical tests and research technologies.

The measurements of bone mineral density are performed by a certified Radiologic

Technologist using clinical densitometry tests for assessing skeletal fragility in humans at risk for age-related osteoporosis.

JSC

Bldg. 21

3.1.1.6 Cardiovascular and

Vision Laboratory

(CVL)

The CVL conducts spaceflight and ground-based spaceflight analog research to understand the cardiovascular and ocular changes that occur during spaceflight, investigate the mechanisms of these adaptations, and develop and test countermeasures when necessary. The CVL develops and tests operational cardiovascular and spaceflight associated neuro-ocular syndrome (SANS) countermeasures.

JSC

Bldg. 21, 45N

3.1.1.7 Environmental

Chemistry Laboratory

(ECL)

The ECL has complex instrumentation to analyze air, water/liquid, and solid samples from various spacecraft systems, ground chamber studies, and ground and flight experiments. The ECL provides consulting, chemical challenge, and calibration services for flight hardware, and conducts commercial environmental sensor evaluation.

JSC

Bldg. 21

3.1.1.8 Exercise Physiology

Countermeasures

Laboratory (EPC)

The EPC Laboratory investigates the effects of exercise countermeasures on the human body with particular emphasis on the cardiovascular and skeletal muscle systems, to reduce the impact of reduced gravity on crew health.

Bldg. 21,

3.1.1.9 Immunology and

Virology Laboratory

(IVL)

The IVL supports multiple flight and ground investigations using multiple advanced cell, protein, and nucleic acid assay techniques to analyze various types of bio-samples from human subjects. Specific techniques used to monitor immune status include flow cytometry, fluorescent and electron microscopy, protein analysis by multiplex array, and qPCR.

JSC

3.1.1.10

Microbiology

Laboratory (ML)

The ML is a biosafety level two facility that enables microbiological analysis and investigative research using both classical microbiological and advanced molecular biology techniques.

JSC

Bldg. 21

3.1.1.11 Neuroscience

Laboratory (NL)

The NL investigates the effects of spaceflight on the human nervous system, with particular emphasis on posture and gait function, eye-head coordination, perception, space motion sickness and vestibular-autonomic function.

JSC

Bldg. 21

3.1.1.12 Nutritional

Biochemistry

Laboratory (NBL)

The NBL conducts operational and research work in support of understanding the role of nutrition in maintaining astronaut health. The work encompasses both analytical testing of biological samples, along with assessment of dietary and nutrient intake from spaceflight and ground-based research studies.

JSC

Bldg. 21

3.1.1.13 Pharmacotherapeutics

Laboratory (PTL)

The PTL maintains DEA licensed custody and security for medications used in institutional research and for pharmaceutical substances undergoing stability studies. PTL also maintains an area of the Bioanalytical Core

Lab for analytical instruments for use in drug studies.

JSC

Bldg. 21

3.1.1.14 Radiation Biophysics

Laboratory (RBL)

The RBL is a research facility using modern cellular and molecular biology techniques to address health risks of astronauts due to exposures to space radiation.

3.1.1.15 Conroe Sample

Archive

HHPD has an allocation of freezer space at a commercial storage facility in Conroe, TX to store critical biological samples long term outside of the hurricane/flood zone to avoid loss.

Off-site

3.1.1.16 Space Suits and

Exploration

Operations Laboratory

(SSEO)

The SSEO Laboratory engages in research and technology development related to the mitigation of decompression sickness risk, environmental physiology, and suited human performance. The laboratory also supports operational ISS EVAs.

JSC

Bldg. 21

3.1.1.17 Baseline Data

Collection Facility

(BDCF)

The BDCF provides space for International

Space Station (ISS) International Partner investigators and future program investigators to set up and execute pre and post flight data collection and testing locally at Johnson Space

Center. Biologic sample refrigerators, blood draw stations and floor space is available for investigators. All investigation hardware is provided by the investigation teams. The team also manages allocation of resources and facility space management.

JSC

Bldg. 49

3.1.1.18 Columbia Center for

Human Spaceflight

Performance and

Research

Crew physical performance and flight hardware training, baseline data collection, biomedical testing of crew pre- and post-flight

JSC

Bldg. 26

3.1.1.19 Flight Medicine Clinic

(FMC) and

Pharmacy

The FMC provides specialized primary medical care for astronauts, former astronauts, aviators, and other eligible recipients. The

FMC conducts medical and behavioral selection and certification for flight, as well as surveillance care for former astronauts supported by the pharmacy and the wealth of data held by its spaceflight epidemiology group.

JSC

Bldg.

45N

3.1.1.20 Health Physics

Laboratory

Radiation support facility assures the compliance with federal regulations governing the use of ionizing and non-ionizing radiation.

Houses instruments to conduct assessments.

JSC

Bldg.

45S

3.1.1.21 Human Exploration

Research Analog

(HERA)

Human Exploration Research Analog (HERA) is a unique three-story habitat designed to serve as an analog for the isolation, confinement, and remote conditions experienced in exploration spaceflight.

Multiple research studies are organized around

45-day missions. Flight Simulators and virtual reality EVA tasks are used to support the exploration mission scenarios. Exercise equipment (aerobic and resistive) are included in HERA to simulate daily operational activities and 3D printers are used to support vehicle maintenance and operational tasks. A medical workstation has been placed in the environment for remote medical procedures and examinations. HERA mission activities are monitored and controlled from the HERA mission control center.

JSC

Bldg.

3.1.1.22 Hyperbaric and

Hypobaric Chambers

Sonny Carter Training

Facility (SCTF) Dive

Medicine Clinic and

Human Test Support

Provides complete dive medicine services at the Neutral Buoyance Laboratory including acute care and hyperbaric chamber for divers and suited subjects. Human test support provides physiologic training including hypobaric (altitude) chamber.

SCTF

Bldg.

3.1.1.23 Industrial Hygiene

Office

Conducts evaluations and characterization of workplace health hazards; evaluations and assessments of workplace exposures, respiratory fit testing; houses instrumentation to conduct these evaluations and testing.

JSC

Bldg.

45S

3.1.1.24 Occupational

Medicine Clinic (OMC)

– JSC & WSTF

Provides occupation specific exams (per

NASA and OSHA regulations) diagnosis and medical treatment of occupational injury or illness for JSC civil service personnel, other

Federal Government employees assigned to

JSC, Armed Forces personnel detailed to JSC and on-site contractors.

JSC

45N

WSTF

3.1.1.25 Clinical Laboratory The Clinical Laboratory is responsible for the analysis of human blood, urine, or other fluids in the areas of hematology, chemistry, immunology, and urinalysis. The Clinical

Laboratory has accreditation by the College of

American Pathologists (CAP) and performs moderate and high complexity testing as defined by the Clinical Laboratory

Improvement Act (CLIA). The Clinical

Laboratory serves many areas throughout the

Center and Agency including the Flight

Medicine Clinic, Occupational Health Clinic, Lifetime Surveillance of Astronaut Health, Human Test Subject, and White Sands Test

Facility Clinic. The Clinical Laboratory also participates in research activities within the

Human Health and Performance Directorate and with other investigators within and outside

NASA.

JSC

Bldg. 21

3.1.1.26 Tele Science Center

(TSC) Multi-Purpose

Support Room

(MPSR)

The TSC provides a separate mission control room in the Houston Mission Control Center

(MCC) where ROI and PI…