Hexagon CMM Repair SOW updated.docx

STATEMENT OF WORK

REPAIR SERVICE OF QUALITY ASSURANCE AND TESTING

EQUIPMENT AND ANALYTICAL INSTRUMENTS

1.0 SCOPE

The Explosive Ordnance Disposal Technology Center, Naval Surface Warfare Center Indian Head Division (EODTECHCEN, NSWC IHD has a requirement for the repair service for the following analytical instruments located at NSWC IHD, Attn: Stump Neck, Building 23SN, Indian Head, Maryland 20640:

2.0 DESCRIPTION OF SERVICES

The Contractor shall provide repair support consisting of remedial maintenance, and replacement parts/materials necessary to repair the instruments listed above in the building/areas as defined in this SOW at NSWC IHD. This service shall also include the labor and travel of the engineer/technician, technical support inquires (via telephone or email). The Contractor shall perform to industry standards with maximum use of currently installed, in accordance with the original equipment manufacturer (OEM) procedures while mitigating unscheduled downtime. The instrument listed above shall be tested to meet OEM operational standards once repaired.

All work completed on any of the instruments listed above shall be completed by an engineer/technician who is authorized by the manufacturer of each instrument. All residues shall be removed and the work site cleaned at the completion of the task. Standard industry practices for maintenance of each instrument shall apply.

3.0 PERFORMANCE/PREVENTATIVE MAINTENANCE CHECKS

The Contractor shall perform repairs in accordance with the original equipment manufacturer (OEM) procedures to assure continued uptime and reliability. The Contractor shall also complete visual and operational checks of all components serviced.

4.0 REMEDIAL MAINTENANCE

The Contractor shall provide remedial maintenance and repair upon notification that the instrument is inoperable. Remedial maintenance parts, consumables, and supplies shall be covered by this contract.

The Contractor shall respond within 14 work days after notification by the Government Point of Contact to schedule an onsite visit/repair.

Instruments shall be repaired in accordance with the manufacturer’s specification by trained engineers/technicians. All parts used in the repair of equipment must be OEM equipment or equivalent.

Instrument shall be fully operational and serviceable after completion of each service call. If a subsequent visit is required to complete the repair, the Contractor must communicated this need to the Government Point of Contact. Prior to leaving the area, the Contractor shall demonstrate to the Government Point of Contact or designee that the equipment is operational.

All remedial maintenance and repairs shall carry the standard commercial warranty from the time of repair.

5.0 REPLACEMENT PARTS AND MATERIALS

The Contractor shall use OEM parts or equivalent in making repairs and completed checks. Replacement of Spare Parts: The Contractor shall provide all materials needed to accomplish maintenance and repairs on the above listed instrument in support of performance checks, preventative maintenance checks, and remedial maintenance.

Disposal of Replaced Parts: Non-consumable parts that have been removed from the instrument and replaced are the property of the Government. The Contractor shall dispose of non-consumable parts removed from the instrument after receiving approval for disposal from the Government Point of Contact or designated user. The Contractor shall dispose of consumable parts, such as gaskets and filters, in accordance with applicable Municipal, State, and Federal Regulations.

6.0 EXCLUSIONS

Maintenance service under this contract shall not include utility changes external to the instrument disconnect switch.

7.0 SCHEDULING OF SERVICES

The Contractor shall coordinate with the Government Point of Contact at least 10 working days prior to performing onsite service requests to ensure the base passes have been established for the engineers/technicians.

All work shall be performed between the hours of 9:00 am and 4:00 pm, Monday through Friday, excluding Federal holidays.

After maintenance and repairs have been completed, a designated user will confirm that the instrument is performing satisfactorily and sign the service call ticket.

Any disputes between the maintenance engineer/technician and the designated user regarding satisfactory performance will be immediately referred to the Contracting Officer.

All maintenance shall carry the standard commercial warranty effective from the date the repair was performed.

8.0 ACTIVITY SUMMARY

Contractor shall provide the Government with a report that details the maintenance accomplished. The report shall be submitted annually by electronic submission end user.

Reports shall summarize the maintenance actions completed to include:

a) Type of Maintenance

b) Location of Instrument

c) Instrument Maintained

d) Performance Checks/ Preventative Maintenance Checks

e) Remedial Maintenance

9.0 WARRANTY

All components modified shall be covered by the Contractor’s standard commercial warranty.

10.0 GOVERNMENT FURNISHED MATERIAL

No Government furnished material is required for this effort.

SECURITY

All tasks associated with this Statement of Work are unclassified. Contractor personnel must be able to pass the background checks required for access to the Government facility.