HE1280-13-B-0001_Statement_of_Work_Exhibit_1.pdf

Statement of Work for

Regular Daily Commute and Special Needs

Student Transportation Services

Department Of Defense

Dependents Schools-Europe (DoDDS-E)

Aviano, Italy

Mediterranean District

14 February 2013

REGULAR DAILY COMMUTE

AND SPECIAL NEEDS

STUDENT TRANSPORTATION SERVICES

STATEMENT OF WORK (SOW)

For

Aviano, Italy

1.0 Scope

The Contractor shall provide all personnel, supervision, services, vehicles, and equipment necessary to safely transport students and other authorized individuals to and from their designated schools and alternate sites for classes and authorized school activities, to include Career Practicum or other curricular shuttle runs as identified on the route schedules provided by the Government. SAFETY of the passengers is of highest priority in the performance of contract services.

2.0 Definitions

Accidents - Vehicle-related events in which a Contractor’s vehicle with student(s) on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s).

Adaptive Seat Device – tools that stabilize the disabled in an optimum position.

Authorized Passengers - Individuals authorized to be transported under the contract, to include students, DoDDS officials, military/Host Nation police, security personnel, and others specifically authorized by the Contracting

Officer or Contracting Officer’s Representative.

Actual Rider - A student who is authorized to ride a DoDDS transportation vehicle and does so on a given day.

Career Practicum - A job education program requiring curricular transportation services.

Child Safety Restraint System (CSRS) - A restraining device, conforming to Host Nation laws, used to supplement a seat belt when there exists a requirement to secure a child during transportation. The age or size of a child requiring such device is normally defined by Host Nation law, but generally applies to children less than twelve years of age, or who are smaller than 150 centimeters (60 inches) in height.

Commuting Area - A geographic area that determines a student’s eligibility for transportation.

Contract Discrepancy Report (CDR) DA Form 5479-R: A formal, written documentation used to document unsatisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is unsatisfactory; how performance shall be returned to satisfactory levels, and how recurrence of the problem shall be prevented in the future. Final ruling/decision shall be made by the

Contracting Officer.

Contract Specialist (CS) – A Government employee working with the CO to perform a broad range of administrative duties, including preparation and processing of contractual documents, tracking funding, liaison between Contractor and Government personnel, and provision of accurate and appropriate information to the CO and other contractual parties.

Contracting Officer (CO) – A Government official assigned to the Contracting Office authorized by written warrant to enter into, administer, terminate, and issue delivery orders under contracts. The CO is the only

Government official authorized to obligate funding. The CO provides written appointment of Performance

Assessment personnel and has the final responsibility for Performance Assessment in accordance with FAR Part

42. The CO is the final decision authority for any performance-based deductions or other adjustments or penalties levied on the Contractor for failure to perform.

Contracting Officer’s Representative (COR) - An individual designated in accordance with subsection

201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the

Contracting Officer to perform specific technical or administrative functions.

Contractor - A commercial activity that provides school transportation services in accordance with this

Statement of Work (SOW).

Contract Manager (CM) - A person who is responsible for contract performance on behalf of the contractor and shall be designated in writing to the Contracting Officer (CO).

Danger Zone - The area around a student transportation vehicle at a stop where most student injuries occur. It is an area 1.83 meters (6 feet) to both sides of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the student transportation vehicle and at the right rear.

Day (DA) - On any given route, the period between the first stop on the first run of the day and the last stop on the last run of the day. Service is required Monday through Friday unless otherwise notified. Normally, an operational day extends from 0600 to 1900 Hours. The route schedules determine the exact service hours.

School make-up days are operational days. During heightened security, additional driving hours may be required beyond the operational day and will be negotiated on a case-by-case basis.

Department of Defense Dependents Schools (DoDDS) - An agency of the U.S. Department of Defense responsible for the operation of schools for eligible children of Government authorized personnel.

Duress. A situation involving control of the student transportation vehicle being taken over by someone other than the driver or Safety Aide, or similar serious incident that places the student transportation vehicle and its passengers in a critical, life-threatening situation.

Enhanced Guide - An individual who possesses the basic Guide qualifications and has received specialized security training in observing, detecting and reporting indicators of terrorist or other criminal interest in students, the bus, its route or run. The Enhanced Guide will concurrently perform the safety and security-related tasks on bus routes.

Expanded School Transportation Security Inspection. A thorough, driver-conducted security inspection, using the School Transportation Security Inspection Checklist, before each run of any school transportation vehicle, to be performed only when ordered by the COR to meet elevated security conditions.

Improvised Explosive Devices (IED) - Those devices placed or fabricated in an improvised manner incorporating destructive, lethal, noxious, pyrotechnic, or incendiary chemicals, designed to destroy, disfigure, distract or harass.

Incidents - Any events that occur on/around the school loading/unloading zone or during school transportation services that have an adverse effect on either the performance of this contract or passengers.

Installation Access Control Office (IACO) - An office normally at the Spandahlem Air Base Installation Pass

Office (Visitor Center), 52d Security Forces Squadron, authorized to register individuals into the Installation

Access Control System.

Installation Access Control System (IACS) - An access verification system for Installation Pass and DoD

Identification (ID) cardholders that are registered into a database and assigned installation access privileges.

IACS will produce Installation Passes and verify DoD ID card privileges to access controlled installations.

Non-Service Day - This is a day on which no Student Transportation Services are required. The COR will identify such days. School make-up days are not non-service days.

Quality Assurance Evaluator (QAE) - Appointed to support performance measurement. The QAE is responsible for the surveillance of the contract in the designated area assigned. The QAE has no authority to direct or allow the Contractor to deviate from contract requirements or to issue modifications directly to any of the Contractor’s personnel.

Quality Assurance Surveillance Plan (QASP) - A plan used by the Government to inspect and evaluate

Contractor-provided services.

Quality Control - Those actions taken by the Contractor to control the performance of services so that the requirements of the contract are met.

Quality Control Plan - Document provided by the Contractor with its proposal (and incorporated into the contract) that describes the Contractor’s Quality Control system. This Plan describes the resources and processes that will be put in place to ensure that all contract requirements are met.

Registered Rider - A student who is authorized to ride a DoDDS transportation vehicle but who may choose not to ride on a given day.

Route - A route consists of one or more runs, scheduled in one Operational Day.

Run - A segment of a route, usually one-way, composed of at least one pick-up point and one drop-off point.

Safety Aide - An individual trained specifically for assisting passengers with special-needs identified in the special instructions provided by the COR and in accordance with SOW requirements.

School Student Transportation Services - These services are for the repetitive daily transportation of students

(and other authorized individuals) to and from their designated schools and other education sites.

Specialized Safety and Security Equipment – Transportation equipment including special or adapted devices, buses, lifts, and ramps used to facilitate the transportation of children with disabilities.

Sponsoring Official/Organization - A designated DoDDS-Europe individual and/or organization at the School

Bus Office, District Transportation Supervisor, or District-level that performs Installation Pass responsibilities or has oversight based on the relationship to the Installation Pass applicant.

Student - An individual who is officially enrolled for attendance at a DoDDS school, or at a non-DoDDS school if such attendance is approved by DoDDS.

Student Counts - A report of the number of actual riders on each school transportation run by each bus stop.

Unsatisfactory/Incomplete Service - A service output that does not meet the standards of performance detailed in this contract.

3.0 Government Responsibilities

3.1 Route Schedules. The Contracting Officer’s Representative (COR) will provide the Contractor a copy of each route schedule prior to the beginning of scheduled services each school year and will issue the

Contractor a new route schedule when a change to a service is made. Route schedules will include route number, all runs, stops, authorized passengers by location, school location(s), and departure/arrival times.

The COR will identify any services requiring an Enhanced Guide, Safety Aid and/or special safety or security equipment.

3.2 Installation Passes. The local supporting military installation will issue all required installation /base passes to contractor employees at no cost to the contractor. To be eligible to perform work under this contract, the contractor must meet all applicable European installation/base access requirements covered including Army in Europe Regulation 190-16, USAFE Instruction 31-208, and COM NAV REG EUR

INSTRUCTION 5530.2. Passes must be in the employee’s possession at all times while on a military installation. The contractor shall return base passes to the appropriate office within one (1) business day upon termination of employment or completion of this contract.

3.3 School Unloading/Loading Zone Procedure. School staff will receive special needs passengers at the vehicle in the school unloading zone and bring authorized passengers to the vehicle in the school loading zone. Note: Applicable to Special Education (SPED) student transportation only.

3.4 Student Ridership Counts. The COR will provide sample forms to the Contractor when a student count is requested under paragraph 8.5.

4.0 Contractor Responsibilities

4.1 Contract Manager

The Contractor shall provide a Contract Manager who shall be responsible for the oversight of performance requirements. The name and phone number(s) of this person, and an alternate who shall act for the contractor when the primary Contract Manager is absent, shall be designated in writing to the Contracting Officer and

COR.

4.1.1 The COR and the Contracting Officer must be able to contact either the primary or alternate

Contract Manager 24 hours a day regarding emergencies, severe weather notification, or other urgent matters.

4.1.2 When requested by the COR or Contracting Officer, the primary or alternate Contract Manager shall be at the scene of an accident or other emergency within sixty (60) minutes of notification.

4.2 RESERVED

4.3 Contractor Personnel Standards/Requirements

4.3.1 Removal of Contractor Personnel. The Contracting Officer reserves the right to ban any driver, Enhanced Guide or Safety Aide for cause.

4.3.2 Health. Drivers, Enhanced Guides and Safety Aides must be free of communicable diseases and physical or mental impairment that would affect the ability to perform duties under this contract.

4.3.3 Language Ability

a) The Contract Manager and alternate must be able to speak, read and write the English language when communicating with the COR, school officials and Contracting Officer.

b) The drivers must be capable of communicating in the Host Nation language.

c) Enhanced Guides and Safety Aides must be able to communicate in English and Host Nation languages sufficiently to converse with student passengers and parents, COR/Quality Assurance

Evaluator (QAE), and school officials.

4.3.4 Citizenship

a) Italian, U.S. citizen or Third Country national; resident Italian citizens are preferred.

b) U.S. citizens, whether Italian residents or dependents of U.S. military members or U.S.

Government civilian employees, are also acceptable, subject to Italian labor laws.

4.3.5 Education U.S. High School diploma or Italian equivalent; proof must be furnished.

4.3.6 Employment Stable work history, with no terminations for cause.

4.3.7 Restrictions An Enhanced Guide shall not perform security-related duties on a bus (vehicle) whose driver is a family member and/or is ridden by a student family member.

4.4 Safety and Security Training

4.4.1 The primary and alternate Contract Manager shall attend an annual Government-sponsored Safety and Security Training Session. Sessions normally are held in July or August as coordinated with the

COR. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

4.4.2 Prior to starting the school year, the Contractor shall provide dispatchers, drivers, Enhanced Guides and Safety Aides a minimum of seven (7) hours safety and security training covering the topics presented in the annual Safety and Security Training Session. The Contractor training shall include a minimum of one (1) hour of the Security/Force Protection Module. The Contractor shall also provide the Safety and

Security Training to new drivers and replacement drivers that are employed after the conduct of the

Contractor’s Safety and Security Training Session. The Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session.

4.5 Expanded School Transportation Security Inspection Training

4.5.1 When ordered by the COR or Contracting Officer, each Contractor driver, replacement driver, and the designated Contractor trainer(s) that provides interim training to new drivers, shall attend a four (4) hour training block on the proper conduct of the Expanded School Transportation Security Inspection either in conjunction with the annual Contractor Safety and Security Training Session or during separate session(s).

4.5.2 The Contractor shall prepare a memorandum that identifies the date, time, location, and names of trainee(s) to document the Expanded School Transportation Security Inspection Training.

4.6 First Aid, Cardiopulmonary Resuscitation (CPR), and Special Needs Training

4.6.1 Drivers and Safety Aides shall have current first aid and CPR certifications either by receiving training in Italian Red Cross First Aid or American Red Cross First Aid equivalent. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR.

4.6.2 Drivers and Safety Aides must be trained in assisting special needs students as prescribed by Host

Nation laws to include proper fastening/securing of harnesses, wheelchairs, and other special equipment.

4.7 Background Check

Drivers, Enhanced Guides, Safety Aides, and other personnel that may come in contact with student passengers must be cleared by a Host Nation background check. The Contractor shall maintain the most current background checks on file and shall make them available to the COR upon request.

4.8 Criminal Offense

The Contractor shall not hire anyone with a criminal record to perform under this contract. The Contractor shall immediately inform the COR when it is learned that an employee under this contract has been arrested for a criminal offense. A past criminal offense of any nature shall be grounds for removal. The Contractor shall also immediately inform the COR when any action is taken to suspend or revoke the driver’s license of any driver performing under this contract.

4.9 Enhanced Guide. Enhanced Guides shall be at least 21 years old. As ordered for routes designated by the

COR, the Contractor shall provide an Enhanced Guide to perform safety duties and upon satisfactory completion of a specialized security training course, also perform the following security-related duties and procedures:

4.9.1 From the beginning of and throughout the run, maintain security awareness of the external environment of the route and its stops to detect and report indicators of surveillance and/or criminal activities. In connection with this requirement, the Enhanced Guide will know the characteristics of the route, including its runs, schedule, stops, traffic patterns, and geography.

4.9.3 When directed by the COR, meet the driver before the bus is put into service and conduct an external walk-around and internal walk-through visual security check of the vehicle for indicators of tampering and/or the presence of explosive or incendiary devices. If the COR orders an Expanded

School Transportation Security Inspection (see paragraph 5.6) provides additional inspection parameters.

4.9.4 Assess the situation for threat indicators when a student or other person boarding a bus is not recognized by the driver or attempts to board without displaying proper identification or authorization, and assist the driver to request the individual boarding to show his/her identification card and/or bus pass.

4.9.5 Do not conduct physical searches of student possessions, for example book bags or backpacks, nor physically search the person of a student.

4.9.6 Perform all duties in a manner that does not call public attention to their presence or purpose.

4.10 Safety Aides. The Contractor shall provide a Safety Aide for routes as ordered by the COR to assist

Sure Start and/or special education students in entering and exiting the vehicle, and riding safely. If no Safety

Aide is assigned, the driver shall assume the Safety Aide responsibilities.

Safety Aides shall be at least 21 years old. When ordered for a route, the Safety Aide shall:

A. Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment such as a wheelchair securement device and occupant restraint system, when specified by the COR or required under Host

Nation law.

B. Ensure students remain seated with securely fastened seat belts, CSRS (if applicable), or wheelchair-occupant restraint system when required.

C. With the exception of a sedan or station wagon (or with an approved waiver from Headquarters, DoDDS-Europe), ride in the passenger compartment with passengers and communicate with passengers to encourage safe student behavior. Passenger behavior that requires corrective action shall be identified on a School Bus Misbehavior Report and provided to the COR per Exhibit A.

D. Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release each student only to the student’s teacher or other staff member. During the school-to-home run, do not release a student from the vehicle without the parent or designated caregiver present to take charge of the child.

E. Provide care for passengers in accordance with special written instructions provided by the COR.

Use English with positive words and a respectful tone when speaking to students.

F. In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or

Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene and take control of the situation or the vehicle reaches a medical facility.

4.11 Contractor Employee Conduct

During performance of this contract, to include in and around the contracted vehicles and on school grounds, Contractor employees shall not:

A. Use verbal assault, foul language, personal or racial insults, or threats of personal violence, or comment on the personal appearance of students.

B. Engage in any conduct of a sexual nature, verbal, or physical, to include reading or display of nudity or pornographic material.

C. Engage in physical contact with students, except as required for reasons of safety, first aid, or CPR, or show verbal or physical affection toward students, or photograph them.

D. Use tobacco products, eat or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications, which may affect the ability to perform safely under this contract.

E. Sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

F. Play music tapes, CDs, or videos.

G. Wear clothing with insignia reflecting religious, political, or social messages or slogans, but shall dress in a neat, professional manner.

H. Wear shoes with open toes and heels while performing under this contract.

4.12 Personnel List

Not less than thirty (30) calendar days before services begin, the Contractor shall provide the COR a typed list of all personnel to perform services under this contract. The Contractor shall provide a dated, revised personnel list to the COR as changes occur. The list may be in whatever format is most suited to the

Contractor’s operations, but shall list each person in alphabetical order in the following manner: full name

(last name, first name, middle initial), date of birth, job title (driver, Enhanced Guide, Safety Aide, etc.), country of citizenship, and identification document number/passport number.

4.13 Driver’s License/Professional Certifications

The Contractor shall certify that all drivers have the correct licenses and certifications for the type vehicles they are to operate. The Contractor shall maintain and, upon request by the COR, make driver’s licenses and certifications available for the type vehicles they are to operate.

4.14 Installation Passes

The Contractor shall obtain the necessary installation passes to allow Contractor personnel operating, servicing, or managing DoDDS-E school transportation to enter U.S. Government installations. The

Contractor shall identify personnel requiring installation passes on the Personnel List provided to the COR and shall be responsible for completing all necessary paperwork, to include processing each request through the School Bus Office (SBO) and the IACO. The Contractor is responsible for controlling U.S. installation passes issued to Contractor personnel.

4.14.1 Contractor personnel requiring access to USAFE controlled and USAREUR/ 7 th Army Area of

Responsibility and other designated installations, and not possessing an IACS-registered DoD ID Card shall register in the IACS and obtain an Installation Pass under procedures in USAFE Instruction 31-208.

As part of the personnel security vetting process, Contractor drivers shall possess either a Temporary or a

Permanent Installation Pass prior to operating a vehicle on a school transportation run.

4.14.2 Installation Passes shall only be used in performance of duties under this contract. Installation passes remain the property of the U.S. Government; passes shall be returned to the COR upon expiration of the pass or student transportation contract, when a Contractor employee is no longer employed by the

Contractor or requires access, or when requested by the COR.

4.14.3 Installation Pass holders shall coordinate with their sponsoring organization to complete the

USAFE Form 79 according to USAFE Instruction 31-208. The USAFE Form 79 is required to revalidate the Installation Pass holder's access requirements and privileges.

4.14.4 The Contractor shall ensure that Installation Pass applicants have a residence and work permit before receiving an Installation Pass unless exempted by USAFE Instruction 31-208. A new Police Good

Conduct Certificate is needed if the certificate is more than twelve (12) months old.

4.14.5 Contractor personnel who are denied an Installation Pass shall be removed from performing service(s) under this contract immediately upon Contractor's receipt of such notification from the U.S.

Government.

4.14.6 Applicants shall submit a copy of the following documents with the application:

a) Passport or personal ID card, issued by the country of citizenship (for example, Italian carta d'identita).

b) A copy of all required background-check results.

c) Verification that the applicant has a residence permit and a work permit, if required.

d) A digital photo will be taken during the IACS registration process. Refusal to allow a digital photo and Digitized Fingerprint Minutia Data (DFMD) to be taken will be the basis for not receiving an Installation Pass.

4.14.7 When necessary, a Temporary Installation Pass may be issued pending completion of a required background check. A Temporary Installation Pass is valid for up to ninety (90) days and may be extended only once for no more than ninety (90) days with reasonable justification (i.e., unforeseen delay in receiving the Foreign National Screening result). The use of successive temporary installation passes is unauthorized, unless the exception in USAFE Instruction 31-208 applies.

4.14.8 Contractor personnel shall always keep the installation pass and other government-issued documents secure to prevent loss or theft, and never leave them unattended in the contractor’s vehicle.

If an Installation Pass is lost or stolen, the Installation Pass holder shall report the loss or theft to the

COR, the local U.S. Military Police or Security Forces station, and the IACO immediately. The

Installation Pass will be flagged in the IACS as lost or stolen. The sponsoring organization must submit a new application to the same IACO where the original Installation Pass was obtained. If requested by the sponsoring official in the application, the expiration date of the Installation Pass may be extended to show a full registration period for that individual's category.

4.14.9 During entry into access-controlled installations, security or appropriate command personnel may require an individual to provide DFMD for identification-verification purposes. This verification may routinely occur at access control points to USAFE and USAREUR/7 th Army Area of Responsibility installations or at locations beyond the access control point. Refusal to provide a DFMD may be the basis for immediate surrender of the individual's Installation Pass or DOD ID card.

5.0 Contractor Operations

The Contractor shall adhere to applicable Host Nation laws, installation regulations, and safety procedures. The

Contractor shall provide vehicles and equipment that meet all standards required by Host Nation laws as well as the vehicle requirements at paragraph 5.7.

5.1 Route Schedule Adjustments

5.1.1 Severe Weather. When informed by the COR of severe weather or hazardous driving conditions that result in cancellations or delays, the Contract Manager shall advise the COR of any specific conditions that warrant a schedule change. The COR must approve any change to the schedule.

5.1.2 Early Dismissal. When school(s) is dismissed earlier than normally scheduled, the Contractor shall have vehicles at the school(s) and ready for services within two (2) hours of notification by the COR.

5.1.3 Other Adjustments. The COR may reschedule transportation services when unforeseeable events

(e.g., suspension of school or change in school program) require adjustment. In such an event, the COR will advise the Contractor of required adjustment(s) to the student transportation schedule(s).

Notification to the Contractor: Payment:

Within 6 hours of service 100% of Day

More than 6 hours and up to 24 hours prior to services 50% of Day

More than 24 hours prior to services 0% of Day

5.2 Routes and Changes. The Contractor shall have two (2) working days from the time of receipt to implement a route change, except in cases of unforeseen events (e.g., severe weather). The Contractor is encouraged to suggest route changes that contribute to safety or efficiency of services.

5.3 Installation Access under different Force Protection Conditions for Contractor Personnel

5.3.1 Security/Force Protection Conditions

In the event security threats increase, the Government may require:

a) The Contractor to implement alternate routes or schedules.

b) Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host Nation security personnel.

c) The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the Government.

d) The Contractor to perform security inspections as directed by the Government.

5.3.2 The Temporary Installation Pass allows access during Force Protection Conditions Alpha and

Bravo. A one-level force protection increase (e.g., increase from Bravo to Charlie) may be granted by the IACO if requested by the sponsoring official/organization.

5.3.3 There are no installation entry restrictions for Contractor personnel who possess an Installation Pass or an IACS-registered DoD ID Card.

5.3.4 The Contracting Officer shall handle any resulting cost or schedule adjustments equitably.

5.4 Security of Route Signs and School Transportation Documents

When not in use on a DoDDS run:

a) If the vehicle is parked unattended on the street or other non-secure parking area between DoDDS student transportation runs, the driver shall remove the route signs and school transportation documents (e.g., route sheet, student passengers list, safety/security inspection checklist, etc.), and store them in a secure location.

b) If the vehicle is immediately recommitted to a run/service that is outside of the scope of the contract after completing a DoDDS run, the driver shall remove the route signs and protect school transportation documents from disclosure to unauthorized personnel.

c) If the vehicle is parked in a secured parking area (e.g., Contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.), the Contractor shall ensure the protection of school transportation documents.

5.5 Accidents or Incidents

If an accident or incident occurs, the driver and Enhanced Guide or Safety Aide, if one is assigned, shall check each passenger for injuries, and shall provide first aid and/or call for medical assistance within five (5) minutes after the accident or incident. The driver shall notify the Contract Manager within ten (10) minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of the driver’s notification. The Contractor shall provide telephonic updates to the COR at least every thirty (30) minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious

Emergency during the run are below.

5.5.1 Reportable Accident. A reportable accident is an event in which a Contractor’s vehicle with students on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

a) Collision with another vehicle.

b) Hitting a pedestrian, cyclist, or large animal.

c) Leaving the roadway and striking any object, and/or overturning.

d) Evasive driving or emergency actions that injure any passenger on board.

e) Equipment malfunction or mechanical breakdown that results in injuries to those on board.

5.5.2 Reportable Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

a) Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.)

which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

b) Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles;

strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes, schedules or passengers; bomb threat; etc.).

c) Passenger misbehavior with severe impact (e.g., weapons/prohibited items, assault, or battery, vandalism of the vehicle, etc.).

d) An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

5.5.3 Response to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, the Enhanced Guide or Safety Aide, if one is assigned, shall immediately contact the Host Nation Emergency Services and subsequently contact the Contract Manager who shall immediately contact the COR:

a) Hijacking of the school vehicle or hostage-taking of a student passenger(s).

b) Gunfire directed at the school vehicle, or in its immediate vicinity.

c) Rocks, bottles, or other objects being thrown at the school vehicle.

d) Person or persons, or another vehicle(s) surrounding the school vehicle, or impeding its movement.

e) Attempts to force the school vehicle from the road or street.

f) An unauthorized person(s) board the school vehicle and refuse to leave.

g) Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

h) Major vehicle accident that seriously injures a student passenger(s) requiring immediate help from first-responders (police, medical, etc.).

i) Fire aboard the school vehicle that causes evacuation of a student passenger(s).

5.5.4 Accident or Incident Reporting.

The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR initial telephonic reports and following up with a written Accident or Incident Report.

5.5.4.1 In addition to the telephonic reporting required in paragraph 5.5, the Contractor shall submit to the COR a written Accident Report or Incident Report by close of business the next duty day. The written report shall include at a minimum:

a) The contract number and the date and time of the accident or incident.

b) The location of the accident or incident.

c) The route number and name of driver involved in the accident or incident.

d) The make, model, manufacture year, and size of contractor vehicle(s) involved in the accident.

e) The names of personnel and passengers involved in the accident or incident, plus the names of all students on board the vehicle when the accident/incident occurred.

f) The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

g) A chronological narrative of the events leading up to the accident or incident.

h) Whether police were on the scene and any citations or findings made by the police concerning the accident.

i) Any recommendations or comments by the Contractor concerning the accident or incident.

5.5.4.2 The Government may also require follow-up reports on an as needed basis.

5.6 Vehicle Safety/Security Inspections. The Contractor shall have a procedure to conduct and document daily vehicle safety/security inspections prior to performing services.

5.6.1 The daily safety/security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the driver should not touch anything but should evacuate the area around the vehicle, and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the Italian Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

5.6.2 Expanded School Transportation Security Inspection. When the COR orders an Expanded

School Transportation Security Inspection to be performed before each Run of an Operational Day, the driver shall, as prescribed below, inspect the vehicle's exterior and interior using the Transportation

Security Inspection Checklist at Exhibit B, and shall annotate the checklist in accordance with the instructions to document the detailed inspection. Exhibit B provides a courtesy Italian translation of the

Transportation Security Inspection Checklist (in case of a translation discrepancy, the English version governs). The Contractor shall establish the off-post location for inspecting the vehicle or as coordinated with the COR.

5.6.2.1 For a Home-to-School run (e.g., AM) or the first run of the Operational Day, the driver shall conduct the Expanded School Transportation Security Inspection in conjunction with the Host Nation vehicle safety/security inspection requirement prior to performing services.

5.6.2.2 For a School-to-Home run (e.g., PM), the driver shall conduct an Expanded School

Transportation Security Inspection of the vehicle prior to entering the installation where the school is located.

5.6.2.3 For other runs, such as midday, curricular, or career practicum runs that depart from the installation, the driver shall conduct a ten (10) minute, Expanded School Transportation Security

Inspection each time before the first stop where students enter the vehicle or prior to reentering the installation, whichever occurs first. For midday, curricular or career practicum runs that depart from the installation and travel without stopping to other installations or the runs service off-installation pick-up or drop-off stops without the driver leaving the vehicle unattended, the security inspection provision is not applicable unless dictated by increased force protection measures.

5.6.3 The Contractor driver's daily safety/security inspection record, and when an Expanded School

Transportation Security Inspection is ordered, the School Transportation Security Inspection Checklist, shall accompany the driver during the operational day, and subsequently be maintained on file with the

Contractor for thirty (30) calendar days. During quality assurance surveillance of the vehicle during the run, the COR or other government officials may ask to review the completed forms (e.g., driver's daily inspection record or Expanded School Transportation Security Inspection Checklist) to validate that inspections were properly performed.

5.7 Vehicle Standards and Requirements

5.7.1 The Contractor shall provide vehicles and safety equipment, which, at a minimum, meet the standards required by Host Nation laws and regulations. Safety inspections for vehicles shall be current, and related documents shall be available for inspection by the COR. The Government reserves the right to periodically inspect Contractor vehicles, and if any vehicle is determined to be unsafe or unsatisfactory, to prohibit its use under this contract until such unsafe or unsatisfactory conditions have been corrected.

In such an event, the Contractor shall provide a replacement vehicle at no cost to the Government.

5.7.2 The Contractor shall provide vehicles, which, at a minimum, meet the specified passenger capacity as identified in the Contract Line Item Number of the Contract Schedule or, as approved by the COR on an exception basis, any combination of vehicle sizes to meet the specified passenger capacity for student transportation runs.

5.7.3 Specialized Safety and Security Equipment

Vehicles shall have adequate seating for the number of passengers specified for each run. Students shall not be seated in the right-side front row/seat of a van, sedan, or station wagon. See paragraph 5.10.

5.7.3.1 Child Safety Restraint System (CSRS). The Contractor shall provide CSRSs when ordered by the COR for specified students or as required under Host Nation law and ensure proper use.

5.7.3.2 All vehicles with a rated capacity of sixteen (16) adult passengers or fewer and any vehicle used exclusively for special needs passengers (including Sure Start students) shall be equipped with manufacturer-approved, tested, and properly installed seat belts of applicable type, model and mounting that are in conformance with Host Nation inspection requirements for every passenger seat and are in proper working condition.

5.7.3.3 Driver and passenger seat belts shall be used. Drivers, Enhanced Guides and/or Safety Aides shall inform passengers that they must remain securely seat-belted during the run. If a passenger refuses to wear the seat belt on a vehicle where Host Nation law requires the passengers to be secured, the driver shall notify the Contract Manager, who shall contact the COR for instructions. In addition, the driver shall submit a written Student Misbehavior Report to the COR in accordance with paragraphs 5.9 and 8.6.

5.7.3.4 When required for specific passengers, the Contractor shall furnish Host-Nation approved child safety restraint system seating devices. The Contractor shall install the devices in accordance with the manufacturer's stipulated procedures. When ordered by the COR, the Contractor shall furnish a Host-Nation approved four-point harness as required in the transportation of specific special needs passengers and shall appropriately use it in accordance with Host-Nation law.

5.7.3.5 Students under 12 years of age or shorter than 150 centimeters (five feet) in height or students requiring adaptive seat devices shall not be allowed to occupy seats equipped with air bags.

5.7.3.6 Motor vehicles used to transport students who normally use wheelchairs shall be equipped with a lifting device or a ramp, which can be secured to the vehicle. Vehicles transporting students in wheelchairs must be equipped with wheelchair securement devices and occupant restraint systems that meet Host-Nation requirements.

5.7.3.7 Contractors may not use the shuttle-type buses formerly known as “Blue Birds” usually a 44 passenger capacity and 6-cylinder diesel engines to transport students.

5.7.4 Other. All vehicles that are used in performance of this contract shall:

a) Be equipped with intelligible two-way communication linking the driver and the Contractor’s control station.

b) Be clean at the start of the Day: passengers seats are free of dirt, trash, water, etc.; all windows are kept clean (inside and outside surfaces); floors are swept daily; trash is removed daily and vehicle exteriors present a clean appearance and are aired out thoroughly to provide a smoke-free environment before transporting passengers.

c) Have operator visibility of the Danger Zone (see paragraph 5.10) to the front and both sides of the vehicle without blind spots that would endanger pedestrians. With the exception of the sedan, van or station wagon, visibility is considered acceptable when the driver, seated in a normal driving position, can see traffic cones, or similar markers, of 30 centimeters (cm) (12 inches) in height placed in front and along the sides of the vehicles as illustrated in the Formal Visibility

Test (see paragraph 5.7.8). Each traffic cone must be visible from the driver’s seat, without adjusting the seat, and by turning the head only. If Host Nation law precludes the use or attachment of a vehicle accessory to perform the Formal Visibility Test, an exception to policy shall be requested through the School Bus Office to Headquarters, DoDDS-Europe for each identified vehicle. The request for exception shall include the type and size vehicle, license plate number, and identify the Danger Zone area that should be waived. When an exception to policy for the Formal Visibility Test is granted for an identified vehicle, the driver or accompanying responsible Contractor personnel shall accomplish the following before departing each bus stop and school unloading/loading zone: maintain visual accountability of the boarding and debarking passengers, secure and dismount the vehicle, and conduct a visual inspection of the Danger Zone.

d) Display the International School Vehicle sign on the front and the rear of the vehicle, and display the route sign as follows (at a minimum): front window location that does not obstruct the driver’s visibility of the vehicle’s Danger Zone and the side window on or near the entry door so it is visible when the door is open. The Contractor shall provide all required signs (see paragraph

5.4).

e) Be maintained at a temperature of 18-30 degrees Celsius (65-85 degrees Fahrenheit) for the entire passenger compartment, regardless of weather conditions, from the time of pickup of the first passenger until discharge of the last passenger using heating, ventilation or air-conditioning.

Consideration will be given when the vehicle is waiting at the school loading zone with the motor turned off per Host Nation law.

f) Vehicles with diesel engines must comply with the EURO IV Standards.

5.7.5 Contractor Vehicles on Government Installations.

5.7.5.1 Parking of Contractor vehicles on Government Installations is subject to approval of the

Installation Commander.

5.7.5.2 Unless it directs the Contractor to park on a U.S. Installation, the Government assumes no liability for damage or loss of parked property under this contract.

5.7.5.3 The Contractor shall remove at its own expense non-operational Contractor vehicles from

U.S. installation property in accordance with instructions issued by the Installation Commander or within forty-eight (48) hours, whichever occurs first.

5.7.5.4 Routine maintenance, other than safety checks or emergency repairs, shall not be performed on a U.S. installation without prior permission from the Installation Commander.

5.7.6 Vehicle Records. The Contractor shall maintain and, upon request by the COR, make available the following records:

a) Preventive maintenance records.

b) Proof that each vehicle has a valid Host Nation vehicle inspection.

c) Repair records.

d) Daily inspection records.

5.7.7 Vehicle List. Not less than thirty (30) calendar days before services begin, the Contractor shall provide the COR a list identifying all regular and replacement vehicles to be used under this contract.

The Contractor shall provide a dated, revised vehicle list to the COR as changes occur. The list shall contain the following: manufacturer, model, and year of manufacture of each vehicle, rated passenger capacity, vehicle license plate number, and expiration date of Host Nation vehicle inspection. Only COR-approved vehicles shall be used in performing contract services. The Contractor shall, at a mutually agreed time before the start of contract services, allow the COR to inspect all vehicles on the vehicle list.

The Government reserves the right to reject any vehicle that appears to be in an unsound condition.

5.7.8 Visibility. The driver shall ensure adequate visibility at all times as required by the Formal

Visibility Test shown below, unless a waiver is approved for the specific vehicle(s).

Formal Visibility Test.

Location of traffic cones for student transportation vehicle field of view test:

Cone Locations:

1. On line with the left side of the bus, 1.83 meters (6 feet) in front of the leading edge of front bumper.

2. On the centerline of the bus, 1.83 meters

(6 feet) in front of the leading edge of the front bumper.

3. On line with the right side of the bus,

1.83 meters (6 feet) in front of the leading edge of the front bumper.

4. On line with the left side of bus, with the base of the cone directly below corner of the leading edge of the front bumper.

5. On centerline of the bus, with the base of the cone directly below the leading edge of the front bumper.

6. On line with the right side of the bus, with the base of the cone directly below corner of the leading edge of the front bumper.

7. On the left side of the bus, directly on line with the center of the front axle, 30 centimeters (1 foot) out from the side of the student transportation vehicle body.

8. On the right side of the student transportation vehicle, directly on line with the center of the front axle, 30 centimeters (1 foot) out from the side of the student transportation vehicle body.

9. On the left side of the bus, directly on line with the center of the rear axle, 1.83 meters (6 feet) out from the side of the student transportation vehicle body.

10. On the left side of the student transportation vehicle, directly on line with the center of the rear axle, 30 centimeters (1 foot) out from the side of the student transportation vehicle body.

11. On the right side of the bus, directly on line with the center of the rear axle, 30 centimeters (1 foot) out from the side of the student transportation vehicle body.

12. On the right side of the student transportation vehicle, directly on line with the centerline of the rear axle, 1.83 meters (6 feet) out from the side of the student transportation vehicle body.

1.83m

6 f t

7 8

12119 10

Cent er l i ne o f

Rear Ax le

Cent er l i ne o f

Front Ax le

1.83 m / 6 ft

1 .83m

6 f t

.305m 1 f t

.305m 1 f t

Centerline of Bus

Front Bumper

Traffic Cones

5.8 Transportation Standards and Procedures.

5.8.1 Passengers Authorized Transportation on a Route. Drivers shall verify that student passengers are boarding…