Attachment_2_PeformanceWorkStatement.pdf

DoDEA PACIFIC – KOREA DISTRICT

SAFETY AIDE / SAFETY ATTENDANT / BUS SECURITY

ATTENDANT SERVICES

PERFORMANCE WORK STATEMENT

09 June 2016

INTRODUCTION

Department of Defense Education Activity (DoDEA) Pacific requires school Safety Aide (SA) for special needs students, Safety Attendant (SAA) services for Sure Start and Pre-Kindergarten through grade 2 students, and Bus Security Attendants (BSA) for grade 3 through 12 students attending DoDEA Pacific schools located within the Korea District.

1.0 SCOPE

The contractor shall provide all labor, supervision, scheduling, quality control, transportation, equipment and materials (except those specified as GFP) necessary to perform SA, SAA, and BSA duties for designated DoDEA Pacific school buses as defined in this Performance Work Statement (PWS).

2.0 SA/SAA/BSA OPERATIONAL REQUIREMENTS

The contractor shall perform services between the hours of 0530 to 1600 Monday through Friday for approximately 183 days each school year.

The Extended School Year (ESY) program generally occurs between the hours of 0700 through 1200. ESY is conducted during the months of June and July and up to 20 school days in length.

2.1 SAFETY AIDE SERVICE

2.1.1 The primary responsibility of the safety aide is to ensure the safe transport of special needs students on special education vehicles or when assigned to assist a special needs student on a commuting run.

2.1.2 The contractor shall provide trained safety aides who do not pose a threat to the health, safety and security of students.

2.1.3 Safety Aides shall ensure students requiring wheelchairs and other related Child Safety Restraint Systems (CSRS) are properly secured prior to the school bus being put into motion. The Student Transportation Office will inform the contractor of students requiring the use of a CSRS.

2.1.4 The contractor shall maintain and have on hand required documents within each safety aide’s folder as prescribed by the local STO while performing their duties.

2.1.5 Safety aide personnel shall ensure only authorized students and DoDEA personnel board the bus as instructed by the local STO.

2.1.6 Safety aides shall ensure hand-to-hand custody of their assigned students to their assigned sponsor, parent, guardian and school officials.

2.1.7 The contractor should not rotate safety aides among special needs buses as this is upsetting to the special needs students. The Government’s expectation is that there will be continuity of personnel coverage for safety aides with respect to their special needs students.

2.1.8 Safety aides shall work as a team with driver forming a professional and mutually supportive relationship.

2.1.9 Safety aide personnel shall be seated at a location that affords the best possible vantage point for overall observation. For safety reasons, standing and walking on any moving school bus should be limited whenever possible.

2.1.10 Safety aides shall alert the driver when safety conditions warrant non-movement or halting of the bus.

2.1.11 During an emergency, safety aides shall execute emergency evacuation plans provided by the local STO.

2.1.12 Safety aides shall be familiar and know how to operate assigned school bus safety equipment and the school bus routes, runs, stops to include local STO identified school bus route safe havens.

2.1.13 Safety Aides shall maintain security awareness of the exterior environment of the route and its stops and report indicators of suspicious and/or criminal activities directed towards students and/or school bus. Technical Exhibit 1.

2.1.14 Safety aides shall not conduct physical searches of individuals or their possessions.

2.1.15 Safety aides shall correct on-the-spot observed unsafe actions by student(s) which may result in injuries.

SA’s shall ensure good order when unruly student behavior interferes with the driver’s ability to operate the bus safely. Technical Exhibit 2 and Technical Exhibit 3B.

2.1.16 In case of an accident, safety aides shall know how to use the bus’s communication equipment.

2.1.17 Safety aides shall participate in school bus safety and evacuation training drills held twice during each school year upon request by the local STO.

2.1.18 Safety aides may be required to participate in video monitoring and reviewing to identify participants as a part of Military and/or DoDEA investigation.

2.2 SAFETY ATTENDANT SERVICE

2.2.1 The primary responsibility of the safety attendant is to ensure students in the grades of Pre-Kindergarten through grade 2 board, ride, and exit the bus safely.

2.2.2 Safety attendants shall maintain security awareness of the exterior environment of the route and its stops, and report indicators of suspicious and or criminal activities directed towards students and/or the school bus.

Technical Exhibit 1

2.2.3 The contractor shall provide trained safety attendant personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.2.4 Safety attendants shall maintain and have on hand required documents within each safety attendant’s folder as prescribed by the local STO while performing their duties.

2.2.5 Safety attendant personnel shall ensure that only DoDEA personnel board the bus as specified or directed by local STO.

2.2.6 Safety attendant personnel shall be seated at a location that affords the best possible vantage point for overall observation. For safety reasons, standing and walking on any moving school bus should be limited whenever possible.

2.2.7 Safety attendants shall properly secure students into DoDEA provided CSRS prior to the school bus being put into motion. The STO will inform the contractor of students requiring the use of a CSRS.

2.2.8 Safety attendants shall alert the driver when safety conditions warrant non- movement or halting of the bus.

2.2.9 Safety attendants shall execute emergency evacuation plans provided by the local STO.

2.2.10 Safety attendants shall be familiar and know how to operate the school bus safety equipment and the school bus routes, runs, stops to include local STO identified school bus route safe havens.

2.2.11 In case of an accident, safety attendants shall know how to use the school bus’s communication equipment.

2.2.12 Safety attendants shall not conduct physical searches of individuals or their possessions.

2.2.13 The safety attendant shall correct on-the-spot observed unsafe actions by student(s) that may result in injuries. SAA shall ensure good order when unruly student behavior interferes with the driver’s ability to operate the bus safely. Technical Exhibit 2 and Technical Exhibit 3B.

2.2.14 Safety attendants shall assist younger students in boarding/de-boarding the school bus.

2.2.15 Safety attendants shall ensure pre-kindergarten through grade 2 students are received or released, from or to a sponsor, parent or authorized guardian 12 years of age or older, unless otherwise directed by local installation policy. If a student is not met under this procedure, the SAA shall return the student in accordance with the local STO policy.

2.2.16 Safety attendants shall work as a team with drivers, forming a professional and mutually supportive relationship.

2.2.17 Safety attendants shall participate in school bus safety and evacuation training drills held twice during each school year upon request by the local STO.

2.2.18 Safety attendants may be required to participate in video monitoring and reviewing to identify participants as a part of Military and/or DoDEA investigation.

2.3 SECURITY ATTENDANT SERVICE

2.3.1 Bus security attendants are specially trained adults, whose responsibility is to provide interior and exterior pre-run vehicle security inspections, surveillance detection, pre-attack recognition, and emergency response. The primary responsibility of the security attendant is to provide vigilant and proactive oversight of DoDEA Pacific student’s security during daily commuting runs.

2.3.2 The contractor shall provide trained security attendant personnel who do not pose a threat to the health, safety and security of students while performing duties.

2.3.3 Security attendants shall maintain and have on hand required documents within each security attendant’s folder as prescribed by the local STO while performing their duties.

2.3.4 Security attendant personnel shall ensure that only DoDEA personnel board the bus as specified or directed by local STO.

2.3.5 Security attendant personnel shall be seated at a location that affords the best possible vantage point for overall observation. For safety reasons, standing and walking on any moving school bus should be limited whenever possible.

2.3.6 Security attendants shall participate in school bus safety and evacuation training drills held twice during each school year upon request by the local STO.

2.3.7 Security attendants shall be familiar with school bus routes and stops to include local STO identified school bus route safe havens.

2.3.8 Security attendants shall not conduct physical searches of individuals or their possessions.

2.3.9 The security attendant shall correct on-the-spot observed unsafe actions by Student(s) that may result in injuries. The BSA shall ensure good order when unruly student behavior interferes with the driver’s ability to operate the bus safely. Technical Exhibit 2 and Technical Exhibit 3B.

2.3.10 Security attendants shall maintain security awareness of the exterior environment of the route and its stops, and report indicators of suspicious and/or criminal activities directed towards students and/or the school bus.

Technical Exhibit 1.

2.3.10 Security attendants shall work as a team with drivers, forming a professional and mutually supportive relationship.

2.3.11 Security attendants may be required to participate in video monitoring and reviewing to identify participants as a part of Military and/or DoDEA investigation.

2.4 EXTENDED SCHOOL YEAR (ESY) SERVICE

2.4.1 The contractor shall provide Safety Aides in support of the DoDEA Pacific ESY program.

2.4.2 The ESY program provides additional educational services at the conclusion of the normal school year for special needs students. This program generally occurs between the months of June and July for a total of 20 school days.

2.4.3 This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY program will not be scheduled.

2.4.4 The COR will notify the contractor at least 10 days in advance of scheduling personnel for this support.

2.4.5 The ESY program generally occurs between the hours of 0700 through 1200.

2.5 CONTRACT PERSONNEL

2.5.1 Employee Conduct

2.5.1.1 Contractor personnel shall NOT use verbal assault, foul language, personal or racial insults, threats of physical violence to obtain a student’s name or to enforce discipline during the performance of contracted services.

2.5.1.2 Contractor personnel shall not engage in any conduct of a sexual nature (verbal or physical) with passengers. Reports of Contractor employees using improper language or physical touching shall be a reason for the Government to request the employee to be immediately suspended from performing any services under this contract.

2.5.1.3 Contractor personnel shall not be under the influence of medications, intoxicant’s, or drugs that could impair judgment.

2.5.1.4 Contractor personnel shall present a clean and neat appearance and be easily recognized as contractor employees. The contractor shall provide each employee a standardized uniform bearing the name of the company and employee’s name tag in English. Nametags shall be worn in a manner that they are clearly visible at all times during the performance of duties. Personnel shall wear shoes that cover both toe and heel and are appropriate for running, jumping and basic climbing. Personnel shall not wear tank tops, shorts, and clothing with offensive language, hooded sport type pull over sweater or hooded over garments.

2.5.1.5 Contractor personnel shall limit contact with passengers to those actions necessary for the safety of the passengers; for example, to assist passengers boarding/de-boarding the bus, to assist in fastening seat belts (where required), break up fights, administer first aid and keep passengers from falling or tripping.

2.5.1.6 Contractor personnel shall not use tobacco, eat or drink at any time while performing contracted services.

This includes in and around school buses and on school grounds.

2.5.1.7 Contractor personnel shall not provide or sell beverages, food, candy, tobacco products or merchandise to passengers.

2.5.1.8 Contractor personnel shall wear distributed vests at all times during the performance of duties.

2.5.2 Personnel Qualifications

2.5.2.1 General: The contractor shall provide and identify through an employee listing of personnel who have the ability to perform the required tasks under this PWS. This employee list will contain information such as name, telephone number, and items listed in section 2.6.1, 2.8.3, and 2.8.11. The contractor shall ensure all personnel have successfully completed the training as outlined in paragraph 2.10 prior to having unsupervised access to their assigned students. All personnel shall be able to speak, read, and write English sufficiently enough to communicate basic work related information

2.5.3 Site Lead

2.5.3.1 The contractor shall appoint in writing a site lead for each commuting area, who has the authority to act as the centralized point of contact for work performed under their area and can act on behalf of the contractor on all matters pertaining to the daily operations.

2.5.3.2 The site lead or designated alternate must be able to speak, read and write English sufficiently enough to effectively communicate with government officials and also be able to meet with government personnel within one hour of notification to discuss contract discrepancies.

2.5.3.3 The site lead shall stay on-site at the government shared facility during operation hours.

2.5.3.4 The contractor may utilize the government’s On-Board Vehicle Surveillance System (OBVSS) for quality control purposes under the supervision of the STO.

2.5.3.5 The contractor shall adhere to the Privacy Act, 1974 in regard to student information i.e. student information in folders, IEP, video etc.

2.6 PHYSICAL EXAMINATIONS/IMMUNIZATIONS

2.6.1 Medical Certifications. The contractor shall maintain medical certifications for all personnel and must be annotated in the master employee list. The certifications shall attest that the eligible personnel are free of all communicable diseases to include Tetanus, Diphtheria, and Chickenpox.

2.7 PHYSICAL REQUIREMENTS

2.7.1 Contractor personnel shall be in be in good health and physically capable of lifting and carrying a minimum of 40 pounds.

2.8 SECURITY

2.8.1 General. The contractor shall provide personnel who meet the following minimum security requirements.

2.8.2 Background Checks. In accordance with, DoDI 1402.5 and DoDEA HQ memorandum dated September 5, 2009, contractor employees coming in contact with students shall be vetted for criminal and security records through local level host nation checks as required for issuance of a U.S. Military installation pass that allows access during FPCON Charlie.

2.8.3 The contractor may employ personnel before the completion of a background check. However, at all times and while in care of children, the employee must be within sight and supervision of another qualified staff member and a new employee listing shall be provided to COR reflecting new hires. The contractor must keep the local STO manager up to date on which company employees have been assigned to ride their assigned school buses. Contract Personnel must be notified that if a background check yields negative or derogatory results, termination of employment may be possible.

2.8.4 The contractor shall immediately inform the COR when an employee has been arrested or charged for a criminal offense. While under investigation, contract personnel shall not perform duties while in direct contact with students.

2.8.5 The COR with the concurrence of the district transportation supervisor (DTS) reserves the right to immediately suspend a contractor’s employee from performing duties aboard the bus if their behavior or performance is deemed unprofessional or inappropriate. The employee shall not perform duties aboard the bus until cleared by COR. All suspensions will be reported to the Contracting Officer.

2.8.6 Installation Passes. The government will issue all required installation passes to contractor employees and vehicles at no cost to the contractor. The contractor shall be responsible for all passes issued to its employees and or any subcontractor's employees under this contract. Passes shall only be used in performance of duties under this contract. Passes must be in their possession at all times while on a military installation.

2.8.7 The contractor shall return all base passes upon termination of employment, completion or termination of this contract to the Installation Pass and Identification Section. Any lost or stolen passes will be reported to the COR immediately. The Site Lead shall fill out a Military Police report stating the details of the loss or theft.

2.8.8 Zero Tolerance Weapons Policy. Weapons are items carried, presented, or used in the presence of another person in a manner likely to make a reasonable person fear for their safety. Contractor employees shall not carry and or possess weapons of any type while performing duties on or off any installation.

2.8.9 Key Control. The contractor shall establish and implement methods to ensure keys issued by the government are not lost or misplaced and are not used by unauthorized persons.

2.8.9.1 The contractor shall not duplicate keys and will immediately report lost keys to the COR.

2.8.9.2 In the event keys, other than master keys, are lost, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost, the government shall replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

2.8.10 Lock Combinations. The contractor shall restrict access to all government provided lock combinations to preclude unauthorized entry.

2.8.11 Security Briefings. The contractor shall ensure all personnel are briefed annual on the security requirements of this contract.

2.9 SAFETY

2.9.1 Evacuation Drills. Safety Aides, Safety Attendants, and Bus Security Attendants shall participate in school safety and evacuation training drills. Typically two drills occur throughout the school year.

2.9.2 First Aid Kits. Safety Aides, Safety Attendants, and Bus Security Attendants shall be familiar with the use and application of its contents. Kits will contain the following but not limited to: compress bandages, adhesive tape, Band-Aids and clear topical antiseptic or an antiseptic which does not stain.

2.9.3 Blood-borne Pathogen, Body Fluid Kits & Vomit Bag. Safety Aides, Safety Attendants, and Bus Security Attendants shall be familiar with the use and application of its contents. Kits aid in cleaning up spills and protecting individuals from exposure to possible blood-borne pathogens.

2.9.4 Bioenvironmental and Hazardous Material Handling. The contractor shall comply with all Host Nation and U.S. Government regulations regarding the proper handling and disposing of bioenvironmental and hazardous materials. Bioenvironmental and hazardous materials include but are not limited to bodily fluids and waste.

2.10 TRAINING

2.10.1 Safety Aides, Safety Attendants, and Bus Security Attendants Training Requirements: Contractor personnel shall accomplish the following minimum training requirements annually prior to the first day of each new school year.

2.10.2 The contractor shall document and provide certification of personnel completion of initial training not later than 10 days before the period of performance

2.10.3

REQUIREMENT

NARRATIVE

MODULE BLOCK (HOURS)

Anti-Terrorism Level l 2.5 Hours Vehicle Search Techniques 4.0 Hours (Initial and 2 Hrs. Bi-annual)(BSA Only) Counter Surveillance 1.0 Hours (Initial and Bi-Annual) (BSA Only) Cardiopulmonary Resuscitation 8.0 Hours (Initial and Bi-Annual) Cardiopulmonary Resuscitation 4.0 Hours (Annual Refresher) First Aid and Blood Borne Pathogens 4.0 Hours School Bus Safety and Evacuation Training 1.0 Hours (Bi-Annually) Nonviolent Crisis Intervention 6.0 Hours (safety aide only)

2.10.3.1 Anti-Terrorism Level l: The instructor may be a military AT/FP Official (OSI, CID, NCIS, etc.) or a DoDEA Pacific employee with AT Level II certification or online at https://atlevel1.dtic.mil/at/. The Government will provide contractor with point of contact for local trainer.

2.10.3.2 Vehicle Search Techniques: The instructor may be a military AT/FP Official (OSI, CID, NCIS, etc.).

2.10.3.3 Counter Surveillance: The instructor may be a military AT/FP Official (OSI, CID, NCIS, Etc.) or a DoDEA Pacific employee with AT Level II certification.

2.10.3.4 Cardiopulmonary Resuscitation (CPR): The instructor is a certified American Heart Association (AHA) or American Red Cross (ARC) member. There are many resources available within the military communities to contact and coordinate this vital training requirement. First responders such as fire department and hospital personnel and the ARC are viable sources. Eight hours of training is required for initial certification and four hours for re-certification.

2.10.3.5 First Aid and Blood Borne Pathogens: This training is required every two years. There are many resources available through the military communities.

2.10.3.6 School Bus Safety and Evacuation Training: This bi-annual training is required to familiarize contract personnel on school bus emergency and evacuation procedures. This training will be provided by the local STO in conjunction with students and school officials.

2.10.3.7 The contractor shall ensure safety aides receive a minimum of 6 hours of training in nonviolent crisis intervention techniques to include skills focused on prevention (communication skills and de-escalation techniques) and emergency response protocols at first availability of employment. Sources include http://www.jkmtraining.com/ or http://www.crisisprevention.com/.

https://atlevel1.dtic.mil/at/ http://www.jkmtraining.com/ http://www.crisisprevention.com/

2.11 HOURS OF OPERATION

2.11.1 Normal Hours of Operation. Services required under this PWS generally occur between the hours of 0530 through 1600 hours each school day.

2.11.2 The Contractor’s office may be closed on recognized U.S. holidays and other non-school days. For details see URL: http://www.dodea.edu/Pacific/calendar.cfm.

2.11.3 Severe Weather School Closure Plan. In case of severe weather, natural disasters, bomb threats, changes in force protection conditions, and school closures schools may be dismissed until the Government can determine that school buildings are safe for re-entry. The COR will inform the contractor if a change in scheduling or pickup location is required.

2.12 ACCIDENTS, INCIDENTS and BREAKDOWNS

2.12.1 In the event of an accident, incident or breakdown the Safety Aides, Safety Attendants, and Bus Security Attendants shall check for injuries, administer first aid or CPR if required. They shall contact first responders, then STO immediately.

2.12.2 The Safety Aides, Safety Attendants, and Bus Security Attendants shall provide a chronological report of events to the STO detailing the accident, including the student’s or students’ name(s) and actions taken immediately upon return to the STO. Technical Exhibit 3A and 3B.

3.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/ITEMS

3.1. Facility. The Government will provide usage of a shared facility, telephones, computers, printers, office furniture, and utilities to accommodate the Contractor employees in Korea. The Contractor shall report any government furnished items/equipment needing repair or replacement to the COR. Technical Exhibit 4.

3.2. Computer and Internet Agreement. Contractor employees with access to Government computers are required to sign DoDEA Form 6600.1-F1, “DoDEA Computer and Internet Access Agreement for Employees, Contractors, and Volunteers,” and apply for a Computer Access Card (CAC) prior to gaining access to DoDEA’s information technology resources. This includes connecting to a DoDEA network in order to obtain access to the Internet. No user’s account will be assigned to a Contractor unless DoDEA Form 6600.1-F1 has been signed and on file. A record of the signed agreement shall be maintained by the Contractor and a copy shall be provided to the COR.

3.3. Equipment or property, such as inspection mirrors, first-aid kits, and other mounted items used in support of the PWS shall be left and secured on the bus at the end of the day.

3.1 CONTRACTOR FURNISHED EQUIPMENT

3.1.1 General Office Supplies.

3.1.2. First Aid Kit. The contractor shall provide each Safety Aide, Safety Attendant, and Bus Security Attendant with a complete kit. The Contractor shall maintain these kits in as new condition.

BASIC COMPONENTS

Description Units Kits

Adhesive Bandages, 1” x 3”, 16 per unit 1 Adhesive Tape, ½ x 5 yds.,2 per unit 1 Alcohol Wound Wipes, Antiseptic, 10 per unit 1 Absorbant Compress, 32 sq.in., 1 per unit 1 Burn Cream, 0.9 gm foil Packs, 12 per unit 1

Gauze pads, 3” x 3”, Sterile, 4 per unit 1 Gloves, Medical Exam, Nitrile, 4 per unit 1 Triangular Bandage, Muslin, 1 per unit 1 Adhesive Strips, 2 ¼ x 3 ½ , 6 per unit 1

3.1.3. Body fluid kit. The contractor shall provide each Safety Aide, Safety Attendant, and Bus Security Attendant with a kit to be used in case of an accidental release of body fluids (e.g., blood) aboard a bus. These kits will protect properly trained individuals from exposure of possible blood-borne pathogens. The Contractor shall maintain these kits in as-new condition.

3.1.4 Communication Devices. Each Bus will have an emergency means of communication with STO, such as a cell phone, onboard at all times.

4.0 QUALITY CONTROL/ASSURANCE

4.1. The Contractor shall establish and maintain a quality control plan (QCP) to ensure work performed conforms to the scope of work. The QCP shall provide a method for identifying and correcting problems and preventing defective services. The final QCP shall be presented to the contracting officer for acceptance no later than 10 calendar days after contract award. The contracting officer will notify the contractor of acceptance or required modifications to the plan prior to the contract start date. The contractor shall effect modifications and obtain acceptance of the plan by the contracting officer before the contract start date. The Plan shall include:

4.1.1. A description of the inspection system to cover all services listed on the Performance Requirements Summary (PRS). Description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors.

4.1.2. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

4.1.3. A description of the records to be maintained to document inspections and the results.

4.2. The records of inspections shall be maintained and made available to the COR throughout the contract performance period and until final settlement of any claims under this contract. All records shall be sent via email.

4.3. Performance Standards. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable level of performance required for each performance objective. These standards are critical to mission success and are identified in the Quality Assurance Surveillance Plan (QASP).

4.4. Inspections/Surveillance. The government reserves the right to perform inspections and surveillance to evaluate the contractor at any time deemed necessary. When an observation indicates substandard performance, the COR will notify the contract manager or alternate representative.

4.5. Customer Complaints. The government and the contractor shall investigate complaints received from stakeholders such as parents, school staff, passengers or other concerned members pertaining to contractor performance.

4.6. Performance Evaluation Meetings. The contracting officer may require the contract manager to meet with the contracting officer, COR and other Government personnel as deemed necessary. The contractor may request a meeting with the contracting officer when deemed necessary. Any such meetings shall be documented in the contract by written minutes signed by the contract manager and the COR. Should the contractor not concur with minutes, such non-concurrence shall be provided in writing to the contracting officer, via the COR, within seven (7) calendar days of receipt of the minutes.

4.0 SCHEDULE OF DELIVERABLES

The contractor shall provide the following reports:

Description Frequency Deliver To

Method Contract Reference

Quality Control Plan

(QCP)

10 calendar Days after contract award CO & COR E-Mail 4.1

Employee List Initial-10 calendar Days after contract award.

Updates-Within 7 calendar days of when changes occur.

COR &

STO E-Mail

2.5.2.1 2.6.1 2.8.3

DoDEA Computer & Internet Access Agreement

Initial-30 days prior to contract start. Annually- NLT 10 calendar days before option COR &

STO E-Mail 3.3

Suspicious Indicators School Bus Report

Initial-Notify via contractor provided communication device with the STO. Written report by end of shift (Technical exhibit 1)

COR &

STO

Device & E-Mail

2.1.13 2.2.2

2.3.10 DoDEA Pacific School Bus Misconduct Report

Written report by end of shift (Technical exhibit 3B) STO E-Mail

2.1.15 2.2.13 2.3.9

2.12.2 DoDEA Pacific School Bus Incident Report

Initial-Notify via DoDEA provided communication device with the STO. Written report by end of the shift (Technical Exhibit 2)

COR &

STO

Device & E-Mail

2.1.15 2.2.13 2.3.9

Training Requirements Initial- 10 days after contract award. Annually- MLT 10 days before option period begins. COR E-Mail

2.10

Medical Certification Initial- 10 days after contract award. Annually- MLT 10 days before option period begins.

CO &

COR

E-Mail 2.6.1

5.0 DEFINITIONS

Contracting Officer (CO). A person with authority to enter into, administer and\or terminate contract and make related determinations and findings for the U.S. government.

Contracting Officer’s Representative (COR). An individual designated in writing by the CO to perform specific technical or administrative functions on a particular contract.

District Transportation Supervisor (DTS): Functional manager who is responsible for all student transportation matters.

Student Transportation Office (STO). Functional management office pertaining to all student transportation matters.

Individualized Education Plan (IEP). Program developed for special education students in accordance with DODI 1342.12, which designates which services a student shall receive.

Extended School Year (ESY). A summer education program for students conducted during the months of June and July and up to 20 school days in length.

School Year (SY). The school year calendar of at least 183 days of instruction.

Government Furnished Equipment/Materials/Property (GFE/M/P). Deliverables made available to the contractor in support of contract agreements and terms.

Accidents. Accidents are vehicle-related events on DoDEA contracted or non- contracted vehicles where vehicle or property damage occurs causing injuries to persons aboard.

Incident. Incidents are people-related events involving anyone aboard a bus, who may be a victim or the cause of an event.

Performance Requirements Summary (PRS). A listing of the service outputs under the contract to be evaluated by the COR.

Quality Assurance (QA). A systematic plan of action necessary to insure that satisfactory performance is achieved. For purposes of this contract, quality assurance refers to actions by the government.

Quality Control (QC). Those actions taken by a contractor to control the production of outputs and to ensure they conform to the contract requirements.

Random Sampling. A sampling method where each service output in a lot has an equal chance of being selected for quality assurance surveillance.

Safety Aide (SA). Adults with special training that equips them to supervise or assist students with disabilities/special needs when the student is being transported to/from school as identified in the IEP and special instructions provided by the transportation manager.

Safety Attendant (SAA). Specially trained adults whose primary responsibility is to oversee on-board student safety during the daily commute to/from school for DoDEA Pacific preschool, Sure-Start, and kindergarten students.

Security Attendant (BSA). Specially trained adults that provide vigilant and proactive oversight of DoDEA Pacific student’s security during daily commuting runs.

Sample. A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance.

Government. The United States Government.

Commuting Services. These services are for the daily transportation of students (and other authorized individuals) to and from DoDEA Schools.

DD Form 2772. The Contract Discrepancy Reports used by the COR to document unsatisfactory contractor performance.

Make-up School Day. A day not previously scheduled on the District School calendar as a scheduled school day. District Superintendent will designate all make-up school.

6.0 APPLICABLE PUBLICATIONS

• CFR Title 49, Volume 5 Chapter III http://www.access.gpo.gov/nara/cfr/waisidx_05/49cfr391_05.html

• DoDI 4500.36 Management, Acquisition, and Use of motor vehicles.

http://www.dtic.mil/whs/directives/corres/pdf/450036.pdf

• DoDI 1402.5 – Criminal History Background Checks on Individuals in Child Care Services, 01/19/1993.

http://www.dtic.mil/whs/directives/corres/pdf/140205p.pdf

• DoDI 2000.16, DoD Anti-terrorism Standards (10/02/2006)

• http://www.fas.org/irp/doddir/dod/i2000_16.pdf

• OSHA Occupational Safety and Health Standards, Blood-borne Pathogens 1910-1030:

• http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=STANDARDS&p_id=10051 http://www.access.gpo.gov/nara/cfr/waisidx_05/49cfr391_05.html http://www.dtic.mil/whs/directives/corres/pdf/450036.pdf http://www.dtic.mil/whs/directives/corres/pdf/140205p.pdf http://www.fas.org/irp/doddir/dod/i2000_16.pdf http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=STANDARDS&p_id=10051

• DoD 5400.11 – Regulation, DoD Privacy Program. http://www.dtic.mil/whs/directives/corres/pdf/540011r.pdf

• DoDI 1342.12, Provision of Early Intervention and Special Education Services to Eligible DoD Dependents, June 17,2015.

• DoDM 4500.36, Acquisition, Management, Non-Tactical Vehicles (NTVs), July 7, 2015.

• DoDEA 4700.1, Department of Defense Education Activity Antiterrorism Program and Standards, Aug ‘07.

• http://www.dodea.edu/Offices/Regulations/loader.cfm?csModule=security/getfile&pageid=92517

• DoDEA 4700.2, Department of Defense education Activity Internal Physical Security, Mar ‘01.

http://www.dodea.edu/Offices/Safety/upload/4700_2.pdf

• DoDEA 4800.1, Department of Defense Education Activity Safety Program, Mar ’01.

http://www.dodea.edu/Offices/Regulations/loader.cfm?csModule=security/getfile&pageid=92535

• Individuals with Disabilities Education Improvement Act of 2004.

http://idea.ed.gov/explore/view/p/%2Croot%2Cstatute%2C http://www.dtic.mil/whs/directives/corres/pdf/540011r.pdf http://www.dodea.edu/Offices/Regulations/loader.cfm?csModule=security/getfile&pageid=92517 http://www.dodea.edu/Offices/Safety/upload/4700_2.pdf http://www.dodea.edu/Offices/Regulations/loader.cfm?csModule=security/getfile&pageid=92535 http://idea.ed.gov/explore/view/p/%2Croot%2Cstatute%2C