STATEMENT OF WORK_July 18.pdf

HE1260-12-R-0009 Attachment 1

STATEMENT OF WORK

(SOW)

STUDENT TRANSPORTATION

SERVICES

FOR

DEPARTMENT OF DEFENSE EDUCATION

ACTIVITY PACIFIC (DODEA P)

AREA I – CAMP CASEY

AND

CAMP HUMPHREYS

COMMUNITIES

KOREA DISTRICT

SOLICITATION NO:

HE1260-12-R-0009

STATEMENT OF WORK (SOW)

STUDENT TRANSPORTATION SERVICES

AREA 1 CAMP CASEY AND CAMP HUMPHREYS

FOR

DoDEA PACIFIC KOREA DISTRICT

1.0. Scope of Work

The purpose of the contract is to provide specified transportation services to Area 1 Camp Casey and Camp Humphreys. In Area I Camp Casey the requirement is for full transportation services, at Camp Humphreys the requirement at this time is for driver services only. Contractor shall provide all personnel to include drivers, supervision, services, and equipment necessary to safely transport DoDEA Pacific students and other authorized individuals to and from their designated schools and alternate sites for classes and authorized school activities, to include mid-day runs, gym runs, after school activity, field trip runs, Career Practicum, or other curricular/co-curricular activity shuttle runs as identified on the route/trip schedules provided by the Government. The after-school activity will be included in the operational day. SAFETY of the passengers is of the highest priority in the performance of contract services.

2.0. Government Responsibilities.

2.1. Route Schedules. The Contracting Officer’s Representative (COR) will provide the Contractor a copy of each route schedule prior to the beginning of scheduled services each school year no later than 1 August and will issue the Contractor a new route schedule when change to a service is made. Route schedules will include route number, all runs and stops, number of authorized passengers by stop location, school location and departure/arrival times.

2.2. Installation/Base Passes. The COR will provide the Contractor with the required forms to request installation passes and assist in processing requests as outlined in Addendum B.

2.3. Performance Requirements Summary. On a monthly basis, the Contractor’s performance will be compared to acceptable quality levels (AQL) using the Government’s “Quality Assurance Surveillance Plan” (QASP). The QASP and AQL are reflected in Addendum H.

2.4. Contractor Training. The Government shall provide one (1) eight (8) hour comprehensive training session prior to the beginning of the contract to cover anti-terrorism, student management, district policies and procedures, use of child safety seats, handling students with disabilities, safety procedures, vehicle acquaintance and operations, emergency evacuations/reporting procedure, safe havens, safety precautions in loading zone and bus stops.

The Contractor is responsible for training new employees hired after the Government’s training is offered.

2.5 Government Furniture, Facility and Equipment. The Government will provide Government Furnished Equipment (GFE). A list of items will be provided prior to contract award.

2.6. Vehicle Fleet (Camp Humphreys only). The Government, Transportation Motor Pool (TMP), shall provide the required combination of buses and/or vans to fulfill the bus driver transportation services described in this SOW to the contractor. The required number of buses/drivers may increase/decrease as specified by the COR. For TMP provided vehicles, TMP shall train and/or provide dispatch procedures to the contractor.

2.6.1. The Government (TMP) will provide parking for required buses and vans. The contractor shall be responsible for safeguarding all property provided for contractor use. At the close of each work day, the contractor shall return the government’s equipment, keys, driver books, and materials to the TMP.

2.6.2. Fuel. For TMP provided buses, the contractor shall fuel up buses as required by the TMP.

2.6.3. Vehicle Security. The contractor shall secure all vehicles and equipment (kits, etc.) on the bus at the end of the day. The contractor shall return the Ignition/door, and fuel keys to the TMP dispatcher at the end of the duty day.

2.7. Automated Vehicle Locator (AVL). Under a separate contract, the Government will acquire/install and maintain the AVL (global positioning system) equipment for all vehicles.

Contractor shall allow installation of the government’s AVL/GPS equipment on contractor owned vehicles.

2.8. On Board Video Surveillance System (OBVSS). Under a separate contract, the Government will acquire / install and maintain the OBVSS (school bus camera recording equipment) equipment for all vehicles. Contractor shall allow installation of the OBVSS equipment on contractor owned vehicles.

2.9. Route Display. COR will provide Contractor with vehicle route number signs

3.0. Contractor Responsibilities.

3.1. Contractor Operations. The Contractor shall provide vehicles and equipment that meet all standards required by Host Nation laws as well as the vehicle requirements in Addendum E.

3.1.2. Buses/Vans. During the performance of this contract, the contractor shall provide vehicles with a minimum capacity of 44 students at Area 1 Camp Casey and Camp Humphreys. The estimated number of vehicles needed is shown in the attached Technical Exhibits 1 and 2.

3.1.3. For contractor provided buses, the contractor is responsible for providing fuel, lubricants, maintenance, inspections, fees, insurance and registration for all commercial vehicles. The Government may assist the contractor with the process of obtaining fuel discount.

3.2. The contractor shall develop written procedures for operational requirements such as parking and securing vehicles.

3.2.1. The contractor is responsible for cleaning the interior and exterior of the vehicle, before each daily run; the interior shall be free of trash, graffiti, seats free of visible dirt, windows free of hand prints and grime. The contractor can only perform minor maintenance in TMP / COR designated areas (never on school grounds).

3.2.2. The contractor shall coordinate and follow the vehicle maintenance and dispatch procedures established by the local TMP when Government assets are being used.

3.3. Contract Manager. The contractor shall provide an English speaking Contract Manager who shall be responsible for the performance of the work. The name and phone number(s) of this person, and an alternate who shall act for the contractor when the primary Contract Manager is absent, shall be designated in writing to the Contracting Officer at the beginning of the contract.

The Contract Manager will oversee designated Lead Representative(s) at each secondary location, for example Camp Humphreys. Lead Representative(s) must be fluent in English.

3.3.1. The COR and the Contracting Officer must be able to contact either the primary or alternate Contract Manager 24 hours a day regarding emergencies, severe weather notification, or other urgent matters.

3.3.2. When requested by the COR or Contracting Officer, the primary or alternate Contract Manager shall depart for accident scene within 15 minutes of notification.

3.4. Contractor Personnel Standards/Requirements. The Contractor shall ensure personnel performing services under this contract comply with standards and requirements in Addendum C.

3.4.1. The contractor shall provide vehicle drivers licensed to the Korean commercial standard for the vehicle driven. Technical Exhibits 1 and 2 show the estimated number of drivers needed at each location.

3.4.2. The contractor shall ensure all drivers are certified in basic first aid to include cardiopulmonary resuscitation (CPR). The contractor shall keep a record of all training and applicable certificates for each employee. The Government reserves the right to review the contractor’s training efforts/records, within two work days of notification.

3.5. Installation/Base Passes. The Contractor shall obtain the necessary installation passes to allow Contractor personnel operating, servicing, or managing DoDDS-Korea school transportation to enter U.S. Government installations. The contractor shall complete necessary forms with drivers personnel data and provide the information to the COR as per current base policy, at least 30 days prior to the beginning of contract and shall be responsible for all passes issued to its employees under this contract. The contractor shall return base passes upon termination of employment or completion or termination of contract to the COR. Any lost or stolen passes must be reported to the COR immediately. The base policy concerning Installation/Base Passes may change at any time and the contractor is required to comply upon notification by COR. Addendum B provides procedures for obtaining installation passes.

3.6. Route Schedule Adjustments

3.6.1. Routes and Changes. The Contractor shall have two (2) working days from the time of receipt to implement an administrative route change (driver / bus / stops additions/deletions) by the COR. In cases of unforeseen events (e.g., severe weather, road closures, etc.), the contractor may be required to adjust routes immediately. The Contractor is encouraged to suggest route changes that contribute to safety or efficiency of services to the COR or Contracting Officer.

Expected delivery period if buses and drivers CLIN for Humphreys is used is 30 days.

3.6.2. Severe Weather. When informed by the COR of severe weather or hazardous driving conditions that result in cancellations or delays, the Contract Manager shall reschedule or cancel performance as requested. The Contract Manager shall advise the COR of severe and hazardous conditions which warrant a schedule change. Only the COR is authorized to adjust the operational day.

3.6.3. Early Dismissal. When school(s) are dismissed earlier than normally scheduled, the Contractor shall have vehicles at the school(s) and ready for services within two (2) hours of notification by the COR.

3.6.4. Other Adjustments. The COR may reschedule busing services when unforeseeable events (e.g., suspension of school or change in school program) require adjustment. In such an event, the COR will advise the Contractor of required adjustment(s) to the bus schedule(s).

Payment of cancelled service will be as follows. If contractor is notified:

Within 6 hours of service 100% payment of Operational Day More than 6 hours and up to 24 hours prior to services 50% of Operational Day More than 24 hours prior to services 0% of Operational Day

3.7 Lost and Found Articles. Following the completion of each run, the driver shall collect articles left behind and deliver the items either directly to the COR as soon as possible or through the Contract Manager no later than the next business day.

3.8. Route Display. Contractor shall display vehicle route number signage in accordance with COR’s directions.

4.0 Safety and Security

4.1. Local Host Nation Police Criminal Background Checks. This contract requires unsupervised contact with students or unescorted access to facilities; therefore the contractor must obtain a satisfactory Local Host Nation Police Criminal Background Check for applicable employees (Re: DODI 1402.5 and DODI 2000.16). Background checks must be reinvestigated every five years. There shall be no exceptions to this requirement; all employees (initial workforce or newly added) without a Local Host Nation Police Criminal Background Check will be prohibited from performing under this contract until such time that the background check is completed and copy of results provided to COR. In instances where the Police Background check is written in other than the English language, the contractor shall be responsible for providing a supplementary official English translation of such record to the COR at the start of the contract period of performance.

4.2. Perform vehicle safety inspections. The Contractor shall have a procedure to conduct and document daily vehicle safety/security inspections prior to performing services in accordance with paragraph 5.2 and Addendums B and E. The contractor shall maintain a file of the results of all inspections for the entire school year.

4.3. Visibility. The driver shall ensure adequate visibility at all times as required by the Formal Visibility Test described in Addendum E. 4.3 and E.4.4., unless a waiver is approved for the specific vehicle(s).

4.4. Expanded School Transportation Security Inspections. When the COR orders an expanded school transportation security inspection as detailed in paragraph B.4.2. of Addendum B, the driver shall inspect the vehicle using the School Transportation Security Inspection Checklist at Attachment 1 to Addendum B. The completed security inspection checklist shall accompany the driver during the operational day and subsequently be maintained on file with the Contractor and may be audited by the COR.

4.5. Military Security Inspections. All vehicles may be inspected or searched by U.S. Military Security personnel before entering, while on, or leaving the military installation. Vehicles are also subject to being searched by military police, drug and/or explosives experts to include Military working dogs.

4.6. Evacuation Drills. The contractor shall be required to participate in evacuation drills.

Evacuation drills consist of assisting in the evacuation of the students using the emergency exit door. The COR will coordinate and supervise the evacuation drills. The Government typically conducts two drills per school year, fall and springtime.

4.7. Bus Security Attendant/Bus Safety Aide/Bus Safety Attendant. Bus Security Attendants, bus safety aides or bus safety attendants may be provided on a bus under separate contract as security/safety measures.

4.8. Transportation Standards and Procedures. The Contractor shall comply with the transportation standards and procedures outlined in Addendums A thru I.

4.9. Child Safety Restraint System (CSRS). The Government shall provide CSRSs. The contractor shall properly install Government furnished CSRSs on buses as requested by the COR (see Host Nation law and Addendum E, and ensure use per paragraph E.3.)

4.10. Accidents or Incidents. The Contractor shall comply with the procedures in Addendum G in the event of an accident or incident, providing the COR initial telephonic reports/updates and follow up with a written report in compliance with DoDEA accident procedures. See Addendum G.

4.11. Student Misbehavior. In case of serious misbehavior such as assault, battery, fighting, or any situation that could result in the injury of any student or interfere with the safe operation of the vehicle, the driver shall stop the vehicle where legal and safe. If no security attendant, safety attendant or safety aide is on the bus, the driver shall immediately notify the Contract Manager who will contact the COR/STO. If warranted, the security attendant and or driver shall call the police for assistance in restoring order.

4.11.1. In less serious cases of misconduct (such as students making excessive noise or standing, etc.), the security attendant, and/or driver will restore behavior before proceeding to the next bus stop. The driver shall stop the vehicle where legal and safe as necessary.

4.12 Contingency Events. In the event of elevated security conditions, national emergency or natural disaster, the Contractor shall comply with the elevated security measures, such as vehicle searches, and permit additional security personnel to escort the students during the operational day. The Government may require the Contractor to perform more frequent and detailed security inspections and require the Contractor to use alternative loading zone, traffic patterns, entry and exit gates, and random anti-terrorism security measures.

5.0. Contractor Deliverables.

5.1. Accident or Incident Reports. The Contractor shall submit a written Accident Report or Incident Report to the COR by close of business the next duty day. The minimum written report contents are contained in Addendum G requirements.

5.2. Daily Vehicle Safety/Security Inspections Checklist. Not more than ten (10) calendar days after contract award, the Contractor shall provide the COR a copy of their contractor-created daily safety/security checklists for meeting the minimum safety/security requirements; see paragraph B.4., Addendum B and paragraph E.2., Addendum E.

5.3. Personnel List. Not less than thirty (30) calendar days before services begin and as changes occur, the Contractor shall provide the COR a typed list of all personnel to perform services under this contract. The minimum reporting requirements are at paragraph C.9., Addendum C.

5.4. Contractor Quality Control Plan (QCP). The Contractor shall establish and maintain a quality control plan (QCP) to ensure work performed under this contract conforms with the requirements of work shown in this SOW at both locations. The QCP shall provide a method for identifying and correcting problems and preventing defective services. QCP be presented to the contracting officer no later than the post award conference. The Contracting Officer will notify the Contractor of acceptance or required modifications to the plan prior to the contract start date.

5.5. Vehicle List. Not less than twenty (20) calendar days before the beginning of the school year and as changes occur, the Contractor shall provide the COR a typed list of all COR inspected and approved vehicles to perform services under this contract (pertains only to Area 1 Camp Casey services).

5.6. Phase In. The phase-in plan shall include the offeror’s approach to building up to 100% operability at all required locations during the allotted 30-day timeframe. This approach shall be free from ambiguity and provide a clear and concise plan that demonstrates the offerors understanding of the unique challenges and their ability to overcome such challenges in order to achieve 100% operability at all required locations (i.e. base installation access).

Phase-in will require the contractor to begin providing services immediately upon receipt of award to the maximum of their capabilities. Reference the appropriate Contract Line Item in Section B for more detail about this item.

6.0. Supporting Information.

Addendum A. Definitions Addendum B. Security Standards and Requirements with Attachments 1 through 3 Addendum C. Contractor Personnel Standards and Requirements Addendum D. Safety Procedures Addendum E. Vehicle Standards and Requirements with Attachment 1 Addendum F. Transportation Standards and Procedures Addendum G. Accident and Incident Procedures and Reporting Addendum H. QASP and Acceptable Performance Requirements (AQL) Summary Addendum I. CDR Addendum Addendum J. References Addendum K. Technical Exhibits 1 through 4

Addendum A

Definitions

A.1. Accidents/Incidents - See definitions of Accidents and Incidents below.

A.2. Accidents - Vehicle-related events in which a Contractor’s vehicle with student(s) on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s).

A.3. Activity Run - A run that departs the school after normal school hours to transport students who participate in co-curricular after-school activities from the school to housing areas or transportation terminals.

A.4. AQLs – Acceptable quality levels in compliance with SOW (see Addendum H).

A.5. Authorized Passengers - Individuals authorized to be transported under the contract, to include students, DoDEA Pacific officials, military/Host Nation police, security personnel, and others specifically authorized by the COR.

A.6. Actual Rider - A student who is authorized to ride a DoDEA Pacific bus and does so on a given day.

A.7. Automated Vehicle Locator (AVL) – an electronic device with the technology to track vehicle location and equipped with duress button to alert STO in case of catastrophic emergencies.

A.8. Bus Security Attendant Program (BSAP) – Bus Security Attendant Program provides Security Attendants with specialized security training who may be assigned to the bus, its route or run. Security attendants are managed under a separate DoDEA Pacific contract with a commercial security vendor. This separate contract also provides Safety Attendants and/or Safety Aides who may be assigned to a bus based on Government requirements.

A.9. Career Practicum (CP)- A job education program requiring curricular transportation services from the school to base facilities .

A.10. CDR – Contract discrepancy report describes contractor deficiencies/non-compliance with

SOW.

A.11. Child Safety Restraint System (CSRS), also referred to as Adaptive Seat Device, child safety seat, child car seat, and booster seat - A restraining device, conforming to Host Nation laws, used to supplement a seat belt when there exists a requirement to secure a child during transportation. The age or size of a child requiring such device is normally defined by Host Nation law, but generally applies to children weighing less than 40 pounds.

A.12. Commuting Area - A geographic area that determines a student’s eligibility for transportation.

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A.13. Co-curricular – Transportation provided for authorized after-school activities to/from activity sites, airports, and activity bus home transportation.

A.14. Contract – An agreement between the Government and Contractor enforceable by law.

A.15. Contract Administration – All interrelated activities with the purpose of ensuring contract terms and conditions are met by both the Contractor and the Government.

A.16. Contracting Officer (KO) or (CO) – An official in a contracting office authorized by written appointment to enter into, administer, and terminate contracts and place delivery orders under contracts.

A.17. Contracting Officer’s Representative (COR) - An individual designated in accordance with subsection 201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

A.18. Contractor - A commercial activity that provides school bus services in accordance with this Statement of Work (SOW).

A.19. Curricular – Transportation provided for authorized field trips, Career Practicum (CP) shuttle trips, shuttle bus runs between schools, runs to gym (normally during school days). Runs are performed in-between the AM and PM runs utilizing existing bus routes.

A.20. Danger Zone - The area around a bus at a stop where most student injuries occur. It is an area 1.83 meters (6 feet) to both sides of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the bus and at the right rear.

A.21. DBIDS - An access verification system for Installation Pass and DoD Identification (ID) cardholders that are registered into a database and assigned installation access privileges. All contract personnel servicing this contract must be registered in DBIS.

A.22. Department of Defense Education Activity (DoDEA) - An agency of the U.S.

Department of Defense responsible for the operation of schools for eligible children of Government authorized personnel.

A.23. Duress. A situation involving control of the vehicle being taken over by someone other than the driver or attendant, or similar serious incident that places the bus and its passengers in a critical, life-threatening situation.

A.24. Duress Alarm. An alarm and related data transmitted to a monitoring communications device when activated by the security attendant or driver.

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A.25. Expanded School Transportation Security Inspection. A thorough, driver-conducted security inspection, using the School Transportation Security Inspection Checklist, before each run of any school transportation vehicle without an assigned security attendant, to be performed only when ordered by the COR to meet elevated security conditions (see Addendum B).

A26. Extended School Year (ESY). The ESY program provides additional educational services at the conclusion of the normal school year for special needs students. The ESY program occurs normally between June and July for 20 school days (1 or 2 buses per installation).

A.27. Field trips – School study trips, also known as curricular trips.

A.28. Improvised Explosive Devices (IED) - Those devices placed or fabricated in an improvised manner incorporating destructive, lethal, noxious, pyrotechnic or incendiary chemicals, designed to destroy, disfigure, distract or harass.

A.29. Incidents - Any events that occur on/around the school loading/unloading zone or during school transportation services that have an adverse effect on either the performance of this contract or passengers.

A.30. Inspection - Examination of services by Government personnel utilizing applicable inspection methodologies to determine conformance to contract requirements, terms, and conditions.

A.31. Midday Run – A segment of a route which transports students to/from school and their home. Runs are performed in-between the AM and PM runs utilizing existing bus routes.

A.32. Non-Service Day - This is a day on which no School Bus Services are required. The COR will identify such days. School make-up days are not non-service days.

A.33. On Board Video Surveillance System (OBVSS). The Government acquired / installed and maintained OBVSS equipment for all vehicles by means of a separate contract.

A.34. Operational Day (OD) - On any given route, the period between the first stop on the first run of the day and the last stop on the last run of the day. Service is required Monday through Friday unless otherwise notified. Normally, an operational day extends from 0600 to 1900 Hours.

The route schedules determine the exact service hours. School make-up days are operational days. During heightened security, additional driving hours may be required beyond the operational day and will be negotiated on a case-by-case basis.

A.35. Pass and Registration Office - An office normally at the U.S. Army Garrison, such as U.S. Army Garrison-Yongsan, or designated equivalent office, authorized to register individuals into the Installation Access Control System.

A.36. Quality Assurance (QA) – Actions taken by Government personnel, including inspection, to determine if the products/services delivered by the contractor meet the contract requirements.

Quality assurance involves a broader range of activities than just inspection.

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A.37. Quality Assurance Evaluator (QAE) - A Contracting Officer’s representative (see DFARS 252.201-7000) who has been appointed to inspect Contractor-provided services.

A.38. Quality Assurance Surveillance Plan (QASP) - A plan developed and used by the Government to inspect and evaluate Contractor-provided services.

A.39. Quality Control (QC) - Those actions taken by the Contractor to control the performance of services to ensure requirements of the contract are met.

A.40. Quality Control Plan – (QCP) Contractor developed Quality Control Plan stating specifics how contractor performs in-house quality control inspections/programs.

A.41. Registered Rider - A student who is authorized to ride a DoDEA Pacific bus, but who may choose not to ride on a given day.

A.42. Route - A route consists of one or more runs (includes Mid-Day runs), scheduled in one operational day.

A.43. Run - A segment of a route, usually one-way, composed of at least one pick-up point and one drop-off point.

A.44. Safety Aide – An individual designated to assist student(s) with special needs.

A.45. Safety Attendant - An individual designated to assist Sure-Start, Kindergarten through Second Grade, and special needs students in accordance with SOW requirements.

A.46. School Bus Services - These services are for the repetitive daily transportation of students (and other authorized individuals) to and from their designated schools and other education sites.

A.47. Security Attendant - An individual possessing specialized security training assigned to the bus, its route or run. Security attendants will be hired and managed under a separate DoDEA Pacific contract with a commercial security company.

A.48. Sponsoring Official/Organization - A designated DoDEA Pacific individual and/or organization at the School Bus Office, District Transportation Supervisor, or District-level that performs Installation Pass responsibilities or has oversight based on the relationship to the Installation Pass applicant.

A.49. Statement of Work (SOW) - A document that describes a service in terms of output requirements and the required quality level or standard of acceptable performance of those outputs. Represents technical and management requirements of the contract including any applicable technical exhibits essential to the contractor’s performance of services.

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A.50. Student - An individual who is officially enrolled for attendance at a DoDEA Pacific school, or at a non-DoDEA Pacific school if such attendance is approved by DoDEA Pacific.

A.51. Student Counts - A report of the number of actual riders on each school transportation run by each bus stop.

A.52. Student Transportation Office (STO) – Manages school bus operations, routes, stops, and schedules.

A.53. Surveillance – Quality assurance and other actions taken by Government personnel to determine contractor conformance and non-conformance with contract performance requirements. Surveillance is a broader term than inspection or QA because it encompasses the examination of the business as well as the technical aspects of the contract. However, the term “quality assurance surveillance” refers to those surveillance actions directly related to quality assurance.

A.54. Unsatisfactory/Incomplete Service - A service output that does not meet the standards of performance detailed in this contract.

A.55. Unscheduled Transportation Service – Transportation services above and beyond known requirements on schedule. Incorporates curricular and co-curricular services.

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Addendum B

Security Standards and Requirements B.1. Installation Passes.

B.1.1. The sponsoring DoDEA Pacific (DoDEA-P) organization, consisting of Student Transportation Office (STO), District Transportation Supervisor (DTS) and District sponsoring officials, will ensure:

B.1.1.1. Sponsored bus Contractor personnel have a legitimate requirement to enter the installation.

B.1.1.2. The USFK Form 82-E is prepared for each authorized installation-pass applicant for the minimum number of installations to which access is required, by U.S. Army Garrison-Yongsan installation. If access is required to more than one U.S. Army garrison or installation, detailed justification is required.

B.1.1.3. If the sponsoring official cannot escort the applicant to the servicing Installation Access Control Office (IACO) and the applicant has no other means of obtaining access to the installation, alternate procedures are authorized; see AE Regulation 190-16.

B.1.1.4. Background checks are performed on all individuals seeking an Installation Pass.

B.1.1.5. Issued Installation Passes are retrieved and returned to the issuing Pass and ID Office when the contractual relationship that served as the justification for the Installation Pass changes or is terminated.

B.1.1.6. Contractor personnel that use Contractor privately owned vehicles to access on a recurring basis US Forces Korea (USFK) installations in support of school transportation must register the vehicle as part of the installation pass application process. Contractor company vehicles are not considered POVs for the purpose of the AE Regulation 190-7.

B.1.2. Contractor Personnel.

B.1.2.1. Contractor personnel requiring access to USFK controlled and other designated installations, and not possessing a DBIDS pass shall register in DBIDS and obtain an Installation Pass under procedures in AE Regulation 190-7. As part of the personnel security vetting process, Contractor drivers shall possess either a Temporary or a Permanent Installation Pass prior to operating a vehicle on a bus run.

B.1.2.2. Installation Passes shall only be used in performance of duties under this contract. The Contractor is responsible for controlling U.S. installation passes issued to Contractor personnel.

Installation passes remain the property of the U.S. Government; passes shall be returned to the COR upon expiration of the pass or bus contract, when a Contractor employee is no longer employed by the Contractor or requires access, or when requested by the COR.

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B.1.2.3. The process of obtaining a new Installation Pass for current Installation Pass holders involves more than simply turning in the old pass and receiving a new pass. Installation Pass holders shall coordinate with their sponsoring organization to complete the USFK 82-E according to USFK Regulation 190-7. The USFK Form 82-E is required to revalidate the Installation Pass holder's access requirements and privileges.

B.1.2.4. The Contractor shall ensure that Installation Pass applicants have a residence and work permit before receiving an Installation Pass unless exempted by USFK Regulation 190-7.

B.1.2.5. Contractor personnel who are denied an Installation Pass shall be removed from performing service(s) under this contract immediately upon Contractor's receipt of such notification from the Government.

B.1.2.6. Applicants shall submit a copy of the following documents with the application:

B.1.2.6.1. Passport or personal ID card, issued by the country of citizenship (for example, Korean Identification KID Card.

B.1.2.6.2. A copy of all required background-check results.

B.1.2.6.3. Verification that the applicant has a residence permit and a work permit, if required.

B.1.2.6.4. The applicant is not required to provide a photograph; a digital photo will be taken during the Pass and Registration process. Refusal to provide a digital photo and digitized fingerprint minutia data will be the basis for not receiving an Installation Pass.

B.1.2.7. When necessary, a Temporary Installation Pass may be issued pending completion of a required background check. A Temporary Installation Pass is valid for up to 90 days and may be extended with reasonable justification (i.e., unforeseen delay in receiving the Foreign National Screening result).

B.1.2.8. Contractor personnel shall always keep the installation pass and other Government-issued documents secure to prevent loss or theft, and never leave them unattended on the bus. If an Installation Pass is lost or stolen, the Installation Pass holder shall report the loss or theft to the COR, the local U.S. Military Police or Security Forces Police station, and Pass and ID Office immediately. The Installation Pass will be flagged as lost or stolen. The sponsoring organization must submit a new application to the same Pass and ID Office where the original Installation Pass was obtained. If requested by the sponsoring official in the application, the expiration date of the Installation Pass may be extended to show a full registration period for that individual's category.

B.1.2.9. During entry into access-controlled installations, security or appropriate command personnel may require an individual to provide digitized fingerprint minutia data (DFMD) for identification verification purposes. This verification may routinely occur at access control points to USFK installations or at locations beyond the access control point. Refusal to provide a DFMD may be the basis for immediate surrender of the individual's Installation Pass or DOD ID card.

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B.2. Installation Access under different Force Protection Conditions for Contractor Personnel.

B.2.1. The Temporary Installation Pass allows access during Force Protection Conditions Alpha through Charlie.

B.2.2. There are no installation entry restrictions for Contractor personnel who possess an Installation Pass or registered DoD ID Card.

B.3. Security/Force Protection Conditions.

B.3.1. In the event security threats increase, the Government may require:

B.3.1.1 The Contractor to implement alternate routes or schedules.

B.3.1.2. Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Host Nation security personnel.

B.3.1.3. The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the Government.

B.3.1.4. The Contractor to perform security inspections as directed by the Government.

B.3.2. The Contracting Officer shall handle any resulting cost or schedule alignments equitably.

B.4. Daily Vehicle Safety/Security Inspections.

B.4.1. The daily safety/security inspection conducted by the driver shall include a search for suspicious objects (e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the driver should not touch anything but should evacuate the area around the vehicle, and shall immediately notify the COR of the findings. The COR shall determine if Law Enforcement should be notified and/or if a replacement bus should be dispatched.

B.4.2. Bus Run with assigned bus Security Attendants. When a bus security attendant is assigned to a bus run under provisions of SOW paragraph 4.7., the security attendant will conduct a detailed vehicle security inspection with the driver’s assistance (opening bus compartment doors, etc.). When drivers are outside the bus assisting security attendants in their pre-run exterior inspection, drivers shall ensure that bus doors to the interior passenger area remain closed to stop unauthorized persons from entering into the bus interior while the security attendant and driver are occupied outside. During the security attendant’s exterior inspection of the bus, drivers shall open at any one time only as many bus exterior-access compartments as can be kept in the

B-3 driver’s direct view during the security attendant’s inspection. As soon as the security attendant finishes inspection of a compartment, the driver will close and secure that compartment. This procedure is designed to stop unauthorized persons from gaining access to bus exterior-access compartments while security inspections are taking place. Security attendants will complete exterior bus inspection before inspecting the bus’ interior. Drivers may be asked by security attendants to identify items or objects that come to the attendant’s attention during the exterior and interior inspections. The purpose of the security attendant’s request is to ensure the item or object belongs to the driver, or that the driver recognizes it as being normal bus equipment or cargo, versus an item or object that should be treated as being suspicious because it has no apparent ownership or legitimate purpose. Accordingly, drivers shall assist the security attendant by answering such questions. When the route sheet has an identified off-post location for inspecting the bus, the bus Contractor shall ensure the bus is at the inspection location at the time prescribed on the route sheet to allow the security attendant to inspect the bus. If the route sheet does not have an identified off-post location for inspecting the bus, a Bus Security Attendant Program (BSAP) supervisor will coordinate in advance through the COR with the bus Contractor to establish the off-post location for inspecting the bus and to ensure that there is ample time to conduct the inspection; the bus Contractor shall ensure sufficient time, approximately 15 minutes, is allowed to inspect the bus. The Contracting Officer will resolve any operational disagreements between the bus Contractor and BSAP managers on the IED inspection location or inspection times.

B.5. Security of Route Signs and School Transportation Documents. When not in use on a DoDEA Pacific run, the following applies:

B.5.1. If the vehicle is parked unattended on the street or other non-secure parking area between DoDEA Pacific bus runs, the driver shall remove the route signs and school transportation documents (e.g., route sheet, student passengers list, safety/security inspection checklist, etc.,), and store them in a secure location. This applies for field trips when attendants are not on board.

B.5.2. If the vehicle is immediately recommitted to a non-DoDEA Pacific run after completing a DoDEA Pacific run, the driver shall remove the route signs and protect school transportation documents from disclosure to unauthorized personnel.

B.5.3. If the vehicle is parked in a secured parking area (e.g., bus contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.,), the bus contractor shall ensure the protection of school transportation documents.

B.6. Response to a Serious Emergency During the Bus Run.

B.6.1. Addendum G provides procedures to report a Serious Emergency during the bus run.

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B.6.2. If a security attendant is assigned under the Bus Security Attendant Program, he/she may, in a serious emergency as defined in paragraph G.4.2. of Addendum G, respond and take charge of the bus’s movement. When the security attendant determines that an emergency response is necessary, the security attendant shall activate the duress alarm and may direct the driver to divert from the route or drive to a medical, fire department, or police facility, or to a designated safe haven. The driver shall comply promptly with the security attendant's directions.

B.7. The Bus Security Attendant Program (BSAP) is outlined in Attachment 2 to Addendum B.

B.8. The bus Automatic Vehicle Locator (AVL) program is outlined in Attachment 3 to Addendum B.

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Attachment 1 to Addendum B School Transportation Security Inspection Checklist

School Transportation Security Inspection Checklist Control Number

Transportation Office Route Date

Bus Contractor Driver’s Name

Before Operations/Pre-Trip Inspection Procedures AM Midday PM

EXTERIOR

1. Walk around the vehicle, checking for any signs of tampering, such as broken parts, unusual fingerprints or scratches, loose wires, hood or rear hatch ajar, etc.

2. Check the entire underside of the bus to the best of your physical capability.

3. Check each wheel well area for any suspicious items.

4. Check behind the front grill for suspicious items.

5. Check for strings/wires attached to doors before opening them.

6. Open and check the engine compartment and underneath luggage compartment, doing so slowly while looking for wires and strings.

7. Check the exhaust pipe for any object being placed there.

INTERIOR

1. Check for suspicious wires/objects under the dash or attached to the brake, clutch or gas pedal.

2. Do a walk-through of the seating area checking for suspicious packages, devices, unattended baggage or briefcases, or anything out of the ordinary, like lumps or bulges in seats.

3. Check the overhead luggage area checking for suspicious packages, devices, unattended baggage or briefcases, or anything out of the ordinary.

Comments:

Instructions:

1. After completing an inspection of each checklist item of the vehicle’s exterior and interior, place a checkmark in each block of the appropriate column: AM, Midday, or PM Run. The inspection record shall accompany the driver during the operational day, and subsequently be maintained on file with the Contractor for 30 days.

2. If something unusual or suspicious is found, the driver should not touch anything but should evacuate the area around the vehicle, and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the Korean Police should be notified and/or if a replacement bus should be dispatched, then immediately notify the COR.

3. As appropriate, add explanatory comments. See paragraph B.4.2. of Addendum B.

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Attachment 2 to Addendum B

Bus Security Attendant Program (BSAP) Services

B2.1. The BSAP (provided by a separate contract – also mentioned in this paragraph below) assigns security-trained adults to regular daily commute school buses, primarily to oversee student security and secondarily to further student safety as defined in the paragraphs below.

Security attendants/safety aides/safety attendants are managed under a separate DoDEA Pacific- Pacific contract with a commercial security company and are considered authorized riders by the Government.

B2.2. Security attendants/safety aides/safety attendants will work closely with drivers, forming a professional, mutually supportive relationship. However, they operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities and duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation.

B2.3. Security Attendant Responsibilities/Duties. Reference definitions at Addendum A for safety attendant/safety aide duties.

B2.3.1. Primarily observe the exterior environment of the bus route and the school bus stops to detect and report indicators of suspicious or other unusual activity directed at the bus and its occupants.

B2.3.2. Conduct a separate, detailed pre-run security/improvised explosive device (IED) inspection of the bus. (Bus drivers are required to conduct general pre-run visual inspections of buses for indicators of tampering or presence of suspicious objects, e.g., improvised explosive devices).

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B2.3.3. During emergencies that affect the bus’s security and its occupants, the security attendant responds and takes charge of the bus’s movement. Examples of emergencies include reacting to an attempted hijacking or forced takeover, hostage taking, responding to small arms weapon’s.

fire, etc. When the security attendant determines an emergency response is necessary, the security attendant shall activate the duress alarm and may direct the driver to divert from the route or drive to a medical, fire department, or police facility, or to a designated safe haven. The driver shall comply promptly with the security attendant's directions

B2.3.4. The security attendant is expected to correct observed unsafe actions by students, especially to prevent an accident or injury, and assist the driver, if he/she requests, in restoring good order and discipline when unruly student behavior interferes with the security attendant’s ability to perform the security function, or with the driver's ability to operate the bus safely. In such cases, the security attendant will prepare the School Bus Student Misbehavior Report and will provide it to the STO

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Attachment 3 to Addendum B

Automatic Vehicle Locator (AVL)

B3.1. General. Buses are equipped with Automatic Vehicle Locators which provide a means of automatically determining the geographic location of a vehicle in the event of duress or catastrophic emergency. If such events should occur, the system is activated to alert the Student Transportation Office (STO).

B3.2. All buses used on regular daily commute routes are equipped with AVL.

B3.3. The security attendant or driver shall use the alarm activator as the last resort in an extreme emergency with life-threatening circumstances, such as hijacking or forced takeover, hostage-taking, or major school transportation accident with mass casualties. In such instances, immediate notification with information on the location of the bus is critical to timely dispatch police and first-responders to the scene.

B3.4. Pre-Run Procedures.

B3.4.1. None required. AVL unit activates automatically when engine is turned on.

B3.4.2. The driver is not allowed to remove the AVL from the bus.

B3.5. Response to a Serious Emergency during the Bus Run.

B3.5.1. In a serious emergency as identified below, the driver or security attendant shall activate the hidden duress alarm activator button.

B3.5.1.1. Hijacking of the school bus or hostage-taking of student passenger(s).

B3.5.1.2. Gunfire directed at the bus.

B3.5.1.3. Physical assault by any person(s) causing grievous harm or injury to vehicle passenger(s).

B3.5.1.4. Serious vehicle accident with mass casualties or other emergency that endangers the safety and security of student passenger(s) and necessitates immediate police, emergency medical, or fire/rescue response.

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B3.5.2. The security attendant may, in a serious emergency as defined above that affects the bus’ security and its occupants, respond and take charge of the bus’ movement. When the security attendant determines an emergency response is necessary, the security attendant shall activate the duress alarm and may direct the driver to divert from the route or drive to a medical, fire department, or police facility, or to a designated safe haven. The driver shall comply promptly with the security attendant’s directions.

B3.6. AVL Equipment and Systems Operations Reliability Tests. Periodically, the COR will conduct alarm function tests. Such tests normally will have no impact on the driver and/or en route operation of the bus. However, drivers shall cooperate with the COR in the test if so requested.

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Addendum C Contractor Personnel Standards and Requirements

C.1. Removal of Contractor Personnel. The Contracting Officer reserves the right to ban any driver for cause.

C.2. Health. Drivers for this contract must be free of communicable diseases and physical or mental impairment that would affect the ability to perform duties under this contract.

C.3. Language Ability.

C.3.1. The Contract Manager and Alternate must be able to speak, read and write the English language when communicating with the COR, school officials and Contracting Officer.

C.3.2. The drivers must be capable of communicating in the Host Nation language.

C.4. Safety and Security Training.

C.4.1. Before contract start and thereafter annually, the primary and alternate Contract Manager, drivers, and replacment drivers shall attend an annual Government-sponsored Operation, Safety and Security Training Session. Sessions normally are held in July or August as coordinated with the COR. The bus contractor may substitute the firm’s training manager for the Alternate Contract Manager.

C.4.1.1. First Aid and Cardiopulmonary Resuscitation (CPR) Training.