Amend 0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as p rovid ed herein, all terms and cond itions o f th e document referenced in Item 9A o r 10 A, as hereto fore chang ed , remains un ch an ged and in full force and effect.

15A. NAME AND T IT LE OF SIGNER (T ype or print )

30-105-04EXCEP TION T O SF 30

AP PROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) P rescribed by GSA

FAR (48 CFR) 53.243

The purpose for this is amendment is as follow :

1. Make revisions (highlighted in yellow) to the PWS

2. Post Attachment 5, Questions and A nswers

1. CONTRACT ID CODE PAGE OF PAGES

J 1 10

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 28-May-2020

16B. UNITED STAT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signa ture of Cont ract ing Officer)(Signat ure of person aut horized t o sign)

8. NAME AND ADDRESS OF CONT RACT OR (No., St reet , County, Sta te and Zip Code) X HE125420Q0026

X 9B. DATED (SEE IT EM 11)

13-May-2020

10B. DATED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS IT EM ONLY AP PLIES TO AMENDMENT S OF SOLICITAT IONS

X Th e ab ove n umbered solicitation is amend ed as set forth in Item 1 4. Th e hou r and date sp ecified for receipt o f Offer is extend ed , X is not extended.

Offer mu st ackn owled ge receipt of this amen dment p rior to the h our an d d ate specified in the solicitation or as amen ded b y o ne of the following method s:

(a) By completing Items 8 and 15 , and returnin g 1 co pies of the amen dment; (b ) By ackn owled ging receipt of this amen dment o n each copy of the o ffer sub mitted ;

o r (c) By separate letter o r teleg ram wh ich includ es a reference to th e so licitation and amend men t nu mbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtu e of this amen dment y ou desire to change an offer already su bmitted, su ch change may be made by teleg ram or letter, p rovid ed each telegram o r letter mak es reference to th e so licitation and this amen dment, an d is receiv ed prio r to the op en ing hou r and date sp ecified.

12. ACCOUNTING AND AP PROP RIATION DATA (If required)

13. THIS ITEM AP PLIES ONLY T O MODIFICATIONS OF CONT RACT S/ORDERS.

IT MODIFIES T HE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED P URSUANT T O: (Specify aut horit y) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN T HE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office , appropria tion dat e, et c.) SET FORT H IN ITEM 14, P URSUANT TO T HE AUT HORITY OF FAR 43.103(B).

C. T HIS SUPP LEMENTAL AGREEMENT IS ENT ERED INTO PURSUANT TO AUT HORITY OF:

D. OT HER (Specify type of modificat ion and aut horit y)

E. IMP ORTANT: Contrac tor is not, is required t o sign this document and re turn copies to t he issuing office.

14. DESCRIP TION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, inc luding solic ita tion/contrac t subject mat t er where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If app licable)

6. ISSUED BY

3. EFFECTIVE DATE

28-May-2020

CODE

DOD EDUCATION ACT IVITY

AT TN: PROCUREMENT DIVISION

4800 M ARK CENTER DRIVE

SUITE 05F09-02

ALEXANDRIA VA 22350-1400

HE1254 7 . ADMINISTERED BY (If o ther than item 6)

4 . REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HE125420Q0026

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

Community Profiles for the Non-DoD Program

1 General Information

1.1 Agency

1.1.1 For school year (SY) 2020-21, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to approximately 70,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. In addition, DoDEA operates fully accredited Virtual High School with teaching hubs in each DoDEA region: Americas, Europe, and Pacific.

1.1.2 The Non-DoD School Program (NDSP) serves dependents of military and DoD civilian employees by defraying the costs and providing educational support to approximately 4,153 PK12 students in overseas locations where there are no schools operated by DoDEA. NDSP stakeholders include the military services, civilian agencies, Exceptional Family Member Program, suitability screeners, school liaison officers, and parents/sponsors.

1.1.3 Student enrollment is based primarily on deployment of military troops worldwide.

Parents/sponsors select the school for their child. International schools vary widely in the educational and extracurricular programming they have available. In SY19-20, NDSP worked with 786 international schools in 320 locations worldwide—up from 768 schools in SY18-19.

1.2 Background: Currently, DoDEA-NDSP uses a spreadsheet that is posted on its website to share information about educational options in NDSP locations. The Non DOD Schools Listing spreadsheet can be found at:

https://www.dodea.edu/nonDoD/generalInformation/educationalOptions/index.cfm

1.3 Scope of Work: DoDEA-NDSP requires an interactive website including a world map allowing stakeholders to select a country and a city/duty station, within the country, and then be provided with information regarding K-12 educational options. All data will be provided to the contractor in excel spreadsheets. DoDEA-NDSP also requires additional services to include one-page briefing papers that are location specific, program fact sheets, and website development and hosting. DoDEA-NDSP requests access to one-page briefing papers and fact sheets in an e-format, both screen viewable and printable on demand. DoDEA-NDSP requests booklets be sent by mail. Each option year the posted information will need to be updated.

2 Requirement (Objectives)

2.1 Objective 1, International School Information

The Contractor shall design and host a website that includes an interactive map and Contractor-validated school information. Provide digital fact sheets and a soft copy booklet, as described below. Note: DoDEA will provide a spreadsheet with information on approximately 1000 schools worldwide. All data needed is within the spreadsheet. There is no additional research needed. In the option years, DoDEA may add schools to that list, which the Contractor shall incorporate into the website, map, and other resources listed below.

2.1.1 Task 1, Website—The Contractor shall:

2.1.1.1 Design and host a website for DoDEA-NDSP’s International School Information. Finalize the design based on written feedback from DoDEA- NDSP. The NDSP currently has a logo. Provide DoDEA-NDSP with a link to the website, so that the link can be put on DoDEA-NDSP’s website.

2.1.1.2 Host the website. Ensure it is operational at all times except for scheduled downtimes determined in writing by DoDEA-NDSP in consultation with the Contractor. Provide technical assistance and website development, hosting, and system maintenance to include ensuring that the website:

1) Is updated twice per year

2) Is search engine indexed to Google, Yahoo!, Ask.com, and other popular search engines.

3) Has an online function allowing stakeholders to request technical assistance and report any technical problems.

2.1.1.3 The NDSP is interested in quotes for rebranding the logo.

2.1.2 Task 2, Interactive Map—The Contractor shall:

2.1.2.1 Provide an interactive map of the world on the website that allows stakeholders to select a country and then a city/duty station in that country, and be provided with information about educational programming available within that city/station.

2.1.2.2 Provide information that includes: school name, country, city, public/private, instruction in English, boarding school (Y/N), URL, accreditation information. This information is currently in an excel spreadsheet. This information will be updated twice per year. Last year, there were 87 additional international schools added to the spreadsheet.

2.1.2.3 Ensure the database for the school listing is password-protected and available to DoDEA-NDSP at all times.

2.1.3 Task 3, Digital Fact Sheets—The Contractor shall provide electronic one-page fact sheets containing info graphics with program data to include statistics such as the number of students served, number post/duty stations, number of schools, number of homeschooling students, by branch of military service, and will be provided by NDSP annually. The data will be provided by the NDSP in an excel spreadsheet.

There will be 5 fact sheets, 1 for program-wide data, and one per region (Europe, Pacific, Americas, Africa).

2.1.4 Task 4, Digital Contact Card—The Contractor shall draft an electronic one-page document based on information provided by DoDEA-NDSP and finalized based on written feedback from DoDEA-NDSP. The contact card will include contact information by region (Pacific, Europe, Americas) and the services provided (education, invoices, management, administration). There are 8 different contacts to include on the contact card.

2.1.5 Task 5, Booklet—The Contractor shall:

2.1.5.1 Draft a booklet organized by country and city/cities within that country with international school listings. Each of the approximately 1,000 school listings shall include the following information:

1) School Name

2) School Website URL

3) School Address

2.1.5.2 Finalize the booklet based on written feedback from the COR. Include the NDSP logo within the design of the booklet cover. Booklets shall be soft bound and approximately 5.5 inches by 8.5 inches in size and use a 12‐point Arial Narrow font to display school information. Note: DoDEA expects each booklet to be approximately 50 pages in length (front/back).

2.1.5.3 Provide bundles of 25 booklets within 45 days upon written notification from the COR. Note: DoDEA‐NDSP expects 250 booklets in the base year and each option year.

2.1.5.4 Booklets mailed to:

Department of Defense Education Activity (DoDEA), Non DoD Schools Program (NDSP), Partnership Branch, 4800 Mark Center Drive, Alexandria, VA 22311

2.2 Objective 2, General Requirements

Place of Performance: All work shall be performed at Contractor’s facilities.

Holidays and Hours of Operation: Contractor personnel shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows all recognized Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran Day Memorial Day Thanksgiving Day Independence Day

2.2.1 Task 6, Meetings—The Contractor shall:

2.2.1.1 Medium and Minutes: Provide the medium through which each conference/meeting occurs, record each meeting’s minutes, and submit them to the COR within two business days of the event.

2.2.1.2 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award in accordance with FAR Subpart 42.5.

2.2.1.3 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award.

2.2.1.4 Other Post-Award Meetings: Meet with the Contracting Officer Representative (COR), and/or other Agency personnel, as appropriate to review Contractor performance, as required by DoDEA-NDSP. At these meetings the COR may discuss the Government’s view of Contractor performance, and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall take appropriate action to resolve any outstanding issues raised by the Government.

2.2.1.5 Attendance: Contractor shall attend virtual meetings at no additional cost to the Government. .

2.2.2 Task 7, Delivery of Print and Digital Resources—The Contractor shall:

2.2.2.1 Provide digital resources within three business days after notification from the COR.

2.2.2.2 Ship all print materials and manipulatives to the Americas by either commercial carrier or USPS and to Europe and the Pacific only by commercial carrier. Note: COR will provide door-to-door addresses.

2.2.2.3 Ship print materials within 30 calendar for US sites and within 45 calendar days for overseas sites after written notification from the COR.

2.2.2.4 Provide a digital Shipment Notification upon shipment of material that includes the following:

1) Contract number

2) Contract line item number (CLIN) indicating materials and quantities included in this shipment

3) Destination of shipment

4) Date of shipment

5) Shipping carrier name

6) Tracking number of shipment

7) Estimated date of arrival of shipment

8) Shipping slip (if applicable)

2.2.3 Task 8, Technical Support: Provide industry-standard technical support for its digital resources for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.3 Objective 3, Contractor Manpower Requirement Application (eCMRA)

Task 9, eCMRA: The Contractor shall report all labor hours (including subcontractor labor hours) required to perform the services provided under this contract via a secure data collection site. The Contractor shall complete all required data fields. Reporting inputs shall be for labor executed during each fiscal year’s period of performance (Oct 01 - Sep 30). While inputs may be reported any time during the fiscal year, all data shall be reported no later than October 31 of each calendar year. Contractors shall use the following URL both to fill out the abovementioned data fields and to contact the help desk for assistance:

https://www.ecmra.mil.

3 Constraints

None 4 Government-Furnished Resources

None 5 Technical Requirement

5.1 Software and Cloud Security Requirements: The Contractor shall:

5.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below.

Note: Software, cloud services and associated websites will be rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

5.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software in the proposed solution, if applicable.

5.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIGs) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases.

Note: These can be downloaded from https://public.cyber.mil/stigs/downloads/ , and the application to view the STIGs is available here: https://public.cyber.mil/stigs/srg-stig-tools/ .

5.1.4 Ensure vendor content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensuring that any applicable STIGs are implemented.

5.1.5 Provide copies of all the offering’s software, including browser extensions and desktop software, as part of the response.

5.1.6 Permit on-premises software to be subject to static and dynamic analysis testing to ensure imposes no risk to DoDEA systems, users and/or data. DoDEA will assess software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis. The vendor will provide a Plan of Actions & Milestones (POA&M) to mitigate any DoDEA Cybersecurity findings resulting from non-compliant and/or vulnerable components within 21 business days of notification from DoDEA.

5.1.7 Per DoD policy, cloud-based services shall undergo a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes and include interviews and deep system architecture inspections with the Contractor.

TECHNCIAL EXHIBITS

Technical Exhibit 1 – Performance Requirements Summary Technical Exhibit 2 – Deliverables Technical Exhibit 3 – Acronyms and Definitions

TECHNICAL EXHIBIT 1 - Performance Requirements Summary Performance Standards and Acceptable Quality Levels (AQL)

Objective 1, International School Information

Performance Standard and Related Task

AQL

Inspection

Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

Task 1, Website, PWS 2.1.1

Zero deviation from the PWS.

Draft version 90 calendar days after post-award conference. Live version 14 calendar days after receipt of written feedback from the COR.

Ongoing thereafter.

Draft: 80% correct Live: 100% correct, except for minor grammar/formatting errors Available 24/7/365 except for agreed-upon downtimes

COR inspection and stakeholder feedback

Past Performance Assessment

Task 2, Interactive Map, PWS 2.1.2

Zero deviation from the PWS.

Ongoing, beginning 150 calendar days after post-award conference.

Updated annually.

Information shall be 95% accurate. Corrections will be made in a timely manner as needed.

COR inspection and stakeholder feedback

Past Performance Assessment

Task 3, Digital Fact Sheets, PWS 2.1.3

Zero deviation from the PWS.

180 calendar days after post-award conference. Updated annually

Information shall be 95% accurate. Corrections will be made in a timely manner as needed.

COR inspection and stakeholder feedback

Past Performance Assessment

Task 4, Digital Contact Cards, PWS 2.1.4

Zero deviation from the PWS.

180 calendar days after post-award conference. Updated annually

Information shall be 95% accurate. Corrections will be made in a timely manner as needed.

COR inspection and stakeholder feedback

Past Performance Assessment

Task 5, Booklets, PWS 2.1.5

Zero deviation from the PWS.

Draft 180 calendar days after post-award conference. Final 30 calendar days after receipt of written feedback from the COR. Updated annually

Draft: 80% correct Final: 100% correct, except for minor grammar/formatting errors.

Copies delivered to DoDEA 30 calendar days after completion.

COR

inspection.

Past Performance Assessment

Objective 2, General Requirements

Task 6, Meetings, PWS 2.2.1

Zero deviation from the PWS.

All meeting dates and times determined post-award

No more than one meeting per year will need to be rescheduled

COR inspection Past

Performance Assessment

Task 7, Delivery, PWS 2.2.2

Zero deviation from the PWS.

Duration of the award

Digital: Provide digital resources within three business days after notification from the

COR.

Print: Ship print materials within 30 calendar for US sites and within 45 calendar days for overseas sites after written notification from the COR.

COR inspection and stakeholder feedback

Past Performance Assessment

Task 8, Technical Support, PWS 2.2.4

Zero deviation from the PWS.

Duration of the award

95% of requests shall be handled in the time limit specified in the PWS.

COR inspection and stakeholder feedback

Past Performance Assessment

TECHNICAL EXHIBIT 2 – DELIVERABLES

DELIVERABLES FREQUENCY MEDIUM/FORMAT

SUBMIT

TO

Task 6, Meetings, PWS 2.2.1

PWS 2.2.1.2, Initial Conference:

Participate in a post-award video- or teleconference within five business days after award. Provide minutes in writing in a format acceptable to the COR within two business days after the conference.

PWS 2.2.1.3, IT Meeting: Convene ten business days after award. Provide minutes and medium as stated above.

PWS 2.2.1.4, Other Meetings: As required by the COR. Provide minutes and medium as stated above.

Email as MS Word/Excel attachment.

COR

Task 1, Website, PWS 2.1.1

Draft Version: 90 calendar days after post-award conference.

Live Version: Fourteen calendar days after receipt of written feedback.

Email as MS Word/ Excel attachment.

COR

Task 2, Interactive Map, PWS 2.1.2

Coinciding with Task 1 implementation.

Email as MS Word/ Excel attachment.

COR

Task 3, Digital Fact Sheets, PWS 2.1.3

180 calendar days after the post-award conference

Email as MS Word/ Excel attachment.

COR

DELIVERABLES FREQUENCY MEDIUM/FORMAT

SUBMIT

TO

Task 4, Digital Contact Cards, PWS 2.1.4

180 calendar days after the post-award conference

Email as MS Word/ Excel attachment.

COR

Task 5, Booklet, PWS 2.1.5

Draft: 180 calendar days after post-award conference.

Final: 30 calendar days after receipt of written feedback.

Updated annually.

Email as MS Word/ Excel attachment.

COR

Task, 7, Delivery, PWS 2.2.2

Digital: Provide digital resources within three business days after notification from the COR.

Print: Ship print materials within 30 calendar for US sites and within 45 calendar days for overseas sites after written notification from the COR

Email as MS Word/ Excel attachment.

COR

Task 8, Technical Support, PWS 2.2.4

Ongoing after written notification from the COR

N/A N/A

Task 9, eCMRA, PWS 2.3

October 31 of each calendar year CMRA website

COR

notification

TECHNICAL EXHIBIT 3 - Acronyms & Definitions.

Acceptance of Services – Acceptance” means the act of an authorized representative of the Government by which the Government for itself or as agent of another (1) assumes ownership of existing identified supplies tendered or (2) approves specific services rendered as partial or complete performance of the contract. The term, conditional acceptance, means acceptance of supplies or services that do not conform to contract quality requirements or are otherwise incomplete, that the contractor is required to correct or otherwise complete by a specified date.

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contract Discrepancy Report (CDR) – The Government’s formal process/format, normally tied into the Government’s QASP (definition below), that notifies the contractor of and tracks any observed quality or performance discrepancy between the contractor’s performance and the quality/performance objectives of this PWS. CDRs are formally written and tracked on any number of official documents/forms (e.g., DD Form 1772, DA Form 5479, etc.), and require timely responses from both the contractor and Government personnel to address/resolve.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contract Specialist (CS) – Contracting career field professionals without the authority (i.e. not warranted) to enter into contracts on behalf the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Defense Federal Acquisition Regulation (DFAR) Defense Federal Acquisition Regulation Supplement (DFARS) Department of Defense (DoD / DOD) Department of Defense Education Activity – Non-DoD Schools Program (DoDEA-NDSP) Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as digital reports.

Eastern Standard Time (EST)

(End of Performance Work Statement)

(End of Summary of Changes)