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RFP HE125419R1003 Europe South Custodial, Grounds and Pest
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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amendment 0001 The purpose of this amendment is to:

1) Incorporate the Government responses to Vendor's questions;

2) Update FAR Part 52.212-1 and FAR Part 52.212-2 Addendums;

3) Incorporate the Price Quote Spreadsheet;

4) Update the PWS, Section 10 List of Attachments; and

5) Added submission date to Attachments A and B.

See Summary of Changes on Page 2

1. CONTRACT ID CODE PAGE OF PAGES

J 1 41

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HE125419R1003

X 9B. DATED (SEE ITEM 11)

15-Feb-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO.

5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

02-Mar-2019

CODE

DOD EDUCATION ACTIVITY

ATTN: PROCUREMENT DIVISION

4800 MARK CENTER DRIVE

SUITE 05F09-02

ALEXANDRIA VA 22350-1400

HE1254 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HE125419R1003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

NOTE TO OFFERORS

Offerors shall also complete, sign, and include a copy of all SF30 Amendments with the proposal submission. If the Offeror has already submitted the proposal, then the Offeror shall send a follow-up message with the signed SF30 amendment.

The following have been modified:

52.212-1 (ADDENDUM)

FAR 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERICIAL ITEMS

1. Addendum to Paragraph (b) Submission of proposals: In addition to those requirements stated in paragraph (b), the following are added and shall apply to the submission requirements for responses to this solicitation:

(a) Proposal Structure and Content – Vendors shall submit proposal packages consisting of the following separate/distinct volumes for evaluation purposes and include the content identified herein:

1. Volume 1 - Administrative. This proposal volume shall include the following:

a. A cover letter with the vendor’s Tax Identification Number, Dun and Bradstreet

Number, Cage Code, and point of contact information;

b. Completed Standard Form (SF) 1449.

c. Completed FAR Clause 52.209-7, Information Regarding Responsibility

Matters; and DFARS Clause 252.209-7991, Representation By Corporations Regarding An Unpaid Delinquent Tax Liability Or A Felony Conviction Under Any Federal Law Fiscal Year 2016 Appropriations;

d. If the vendor is registered in System for Award Management (SAM), a copy of the completed paragraph (b) of FAR provision 52.212-3, Offeror Representations and Certifications; or, if the vendor is NOT registered in SAM, a copy of completed paragraphs (c) through (o) of FAR provision 52.212-3, Offeror Representations and Certifications.

2. Volume 2 – Technical Capability. This proposal volume shall:

a. Not exceed 50 pages in length printed in not less than 10 point font.

b. Provide a written plan that demonstrates the contractor’s ability to perform the various objective requirements listed in Section 2 of the PWS within the constraints of Section 3 of the PWS. Offerors are encouraged to address the various Technical Capability Subfactors as follows:

i. Subfactor 1. Technical Approach – Describe your firm’s ability and plan to perform the objective requirements listed in Sections 2.2 through

2.4 of the PWS within the constraints listed in Section 3.

ii. Subfactor 2. Management and Staffing Plan - Describe your firm’s ability and plan to perform the objective requirements listed in Section

2.1.1 through 2.1.3, within the constraints listed in Section 3, paying particular attention to Sections 3.2.4, 3.2.5, 3.3, and 3.5.1 through 3.5.5.

iii. Subfactor 3. Transition-In Plan - Describe your firm’s ability and plan to perform the objective requirements listed in Section 2.5.1 of the PWS within the constraints listed in Section 3.

iv. Subfactor 4. Corporate Experience - Describe your firm’s prior corporate experience as a prime contractor performing services similar in size and complexity to those services outlined in the PWS.

c. NOT include any references to proposed pricing.

3. Volume 3 – Past Performance Information. This proposal volume shall:

a. Provide information on at least three (but no more than five) recent contracts for services relevant to those required in the PWS. “Relevant” is defined as work similar in scope, complexity, and magnitude to the work described in the PWS. “Recent” is defined as contracts that have been completed within the past three years or are currently being performed.

b. Use the following forms to provide the necessary information for each “recent” and “relevant” contract submitted:

i. Attachment A, “Past Performance Part I” must be completed and submitted for all recent contracts; and

ii. Attachment B, “Past Performance Part II” is a questionnaire that must be forwarded by vendors to the references being used for past performance.

References must complete and submit the questionnaires directly to Arlene.Richardson@hq.dodea.edu and Linda.Coleman@hq.dodea.edu.

Questionnaires must be received no later than the closing date and time of the solicitation in order to be considered.

4. Volume 4 – Price. This proposal volume shall be formatted in Microsoft Excel. All CLINs must have a price or be marked “NSP” for “Not Separately Priced.” Each item will state the description, quantity, unit, unit price, and total amount. A final total of the Base and each Option Period is required in the spreadsheet. A pricing excel spreadsheet has been provided for this purpose.

(b) Proposal Submission Requirements –

1. Copies, Format and Quantities: One original electronic copy of Volumes 1-4.

2. Closing Dates and Delivery Methods/Addresses:

a. Complete Proposal Package (Volumes 1 through 4): The closing date for complete proposal packages to be submitted is March 13, 2019 at 09:00 A.M.

ET. Proposals shall be submitted in writing via email to both Arlene.Richardson@hq.dodea.edu and Linda.Coleman@hq.dodea.edu with the subject line, “Proposal DoDEA Europe South – Custodial Grounds Pest”.

DoDEA has a maximum email limit of 10MB. Vendors shall confirm receipt of their electronic copy by Receipt Acknowledged email from the Government.

b. RFP Questions – Questions regarding this RFQ shall be submitted in writing via email to both Arlene.Richardson@hq.dodea.edu and Linda.Coleman@hq.dodea.edu with the subject line, “Questions DoDEA RFP Europe South Custodial Grounds Pest,” no later than 09:00 AM ET on March 1, 2019. A consolidated list of all questions and answers will be provided to all interested parties via an amendment to the solicitation.

2. Addendum to Paragraph (c) Period for acceptance of proposals: Paragraph (c) is changed to read as follows: The vendor agrees to hold the prices in its proposal firm for 90 calendar days from the date specified for receipt of proposals, unless another time period is specified in an amendment to the solicitation.

3. Addendum to Paragraph (e) Multiple Proposals. Paragraph (e) is changed to read as follows:

Multiple proposals presenting alternative terms and conditions will NOT be accepted.

4. Addendum to Paragraph (h) Multiple awards. Paragraph (h) is changed to read as follows: The Government may accept any item or group of items of a proposal. DoDEA intends to award a single contract for the stated services; however multiple awards may be made as a result of this solicitation.

(End of addendum to FAR 52.212-1)

52.212-2 (ADDENDUM)

FAR 52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) This procurement is being conducted as an acquisition of commercial items in accordance with the format in Federal Acquisition Regulation FAR Part 15, Contracting By Negotiation. A Lowest Price Technically Acceptable (LPTA) source selection process will be used for this solicitation since best value is expected to result from selection of the technically acceptable proposal with the lowest evaluated price. Accordingly, award will be made to the single, responsible Offeror whose proposal is determined to be the lowest-priced, technically acceptable offer. The Government will evaluate the following factors for technical acceptability: Technical Capability and Past Performance. Price will be evaluated for price reasonableness. A rating of “unacceptable” for any non-price factor or subfactor will result in a proposal being rated “unacceptable” and that proposal will not be eligible for contract award.

(b) To be eligible for award, the Offeror’s proposal must be rated as technically acceptable, conform to all required terms and conditions of this solicitation, have fair and reasonable pricing, and include all information required by the solicitation. Additionally, Offerors must have an affirmative determination of responsibility and be registered in the System for Award Management (SAM) database to be eligible for award.

(c) Factors and Subfactors to be evaluated:

Factor 1 – Technical Capability

The Government will evaluate each proposal in the area of Technical Capability to verify ability to meet the requirements listed in the Performance Work Statement (PWS). This factor will be evaluated to determine the Offeror’s capability to perform the tasks outlined in the PWS by reviewing how the Offeror addresses the following subfactors:

Subfactor 1 – Technical Approach

The Government will evaluate each Offeror’s technical approach to determine the Offeror’s ability to perform the objective requirements listed in Sections 2.2 through 2.4 of the PWS within the constraints listed in Section 3.

Subfactor 2 – Management and Staffing Plan

The Government will evaluate each Offeror’s Management and Staffing Plan to determine the Offeror’s ability to perform the objective requirements listed in Section 2.1.1 through 2.1.3, within the constraints listed in Section 3, paying particular attention to Sections 3.2.4, 3.2.5, 3.3, and 3.5.1 through 3.5.5.

Subfactor 3 – Transition-In Plan

The Government will evaluate each Offeror’s Transition-In Plan to determine the Offeror’s ability to perform the objective requirements listed in Section 2.5.1 of the PWS within the constraints listed in Section 3.

Subfactor 4 – Corporate Experience

The Government will evaluate each Offeror’s proposal to determine that the Offeror has prior corporate experience as a prime contractor performing services similar in size and complexity to those services outlined in the PWS. “Similar in size and complexity” means: similar in dollar amount, type of work, managing work in multiple geographical locations, and number of Offeror employees working on the contract. Corporate experience is defined as the prior experience of the Offeror’s organization as an entity and not the prior experience of individuals working for the Offeror. If the Offeror is proposing subcontractors, their experience as a prime contractor on other contracts will also be considered in the overall evaluation of demonstrated corporate experience, but will not be used as the sole basis to judge an Offeror’s corporate experience.

The Government will rate each proposal in the area of Technical Capability, including factors and subfactors, as follows:

Technical Capability Rating

Rating Description

Acceptable The proposal meets the requirements of the solicitation.

Unacceptable The proposal does not meet the requirements of the solicitation.

Factor 2 – Past Performance

The Government will evaluate the Offeror’s recent and relevant past performance to determine the vendor’s likelihood of success in meeting the requirements outlined in the PWS. Recent is defined as contracts that have been completed within the past three years or are currently being performed. Relevant is defined as work similar in scope, complexity, and magnitude to the work described in the PWS. In the event past performance is not available, the Offeror may not be evaluated favorably or unfavorably on past performance. Instead, a neutral rating will be assigned to the Offeror.

The Government may consider past performance information in the Offeror’s proposal, information obtained from questionnaires, or any other means available.

The Government will rate each proposal in the area of Past Performance as follows:

Past Performance Rating

Rating Description

Acceptable

Based on the Offeror’s recent and relevant performance record as a prime contractor, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the Offeror’s performance record is unknown (as indicated above).

Unacceptable

Based on the Offeror’s recent and relevant performance record as a prime contractor, the Government does not have a reasonable expectation that the Offeror will successfully perform the required effort.

Factor 3 – Price

Offeror price responses shall be evaluated in accordance with the price analysis techniques outlined in FAR subpart 15.404-1 – (Proposal Analysis Techniques) to determine the reasonableness of total evaluated price.

(d) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. This evaluation will include an evaluation of a potential option to extend services for 6 months (as allowed by FAR 52.217-8) to run after the completion of the last annual option period. The Government will extrapolate the vendor’s pricing of the last annual option period to arrive at a price for the potential six-month option to extend services. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(e) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

DODEA-E CUSTODIAL, GROUNDS AND PEST CONTROL

SERVICES

1. GENERAL INFORMATION AND SCOPE OF WORK

1.1. Agency: The Department of Defense Education Activity (DoDEA), as one of only two Federally-operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 165 brick-and-mortar schools in eight districts located in seven states, 11 foreign countries, Guam, and Puerto Rico. DoDEA employs over 8,000 educators who serve more than 72,000 children. DoDEA also has a fully accredited virtual high school located in Virginia with teaching hubs in Europe and the Pacific.

1.2. Background: The objective of this PWS is to obtain contract services for custodial services, grounds maintenance and pest control that will ensure all Department of Defense (DoD) Italy and Spain schools under DoDEA-E are fully and constantly operational, neat, healthy, sanitary and safe. The overriding objective is to provide the services stated herein with the utmost reliability to minimize any negative impacts on schools which could adversely affect the DoDEA-E mission. This contract shall provide a clean, orderly, safe, cost-effective, and instructionally supportive school environment that contributes to the school district’s mission of providing an exemplary education that inspires and prepares all DoDEA-E students for success in a dynamic, global environment.

1.3. Scope of Work: The contractor shall provide custodial, lunchroom, grounds maintenance, and pest control services at DoDEA-E locations at Aviano, Livorno, Sigonella and Vicenza (to include DSO Office – Bldg. 307) in Italy and Seville (Moron), Spain. These services are required in order to ensure that all DoDEA-E facilities remain functional, offer an acceptable level of cleanliness, and provide a safe and healthy environment that supports and enhances the educational mission of the agency. Specifications for each school can be found in Attachments 2, 3, 4, 4a, 5, 5a, 6, 6a, 7, 7a, 8, 8a, 9, 9a, 10 and 10a.

2. OBJECTIVES

2.1. General Contractor Objectives:

The objective is for a contractor to provide management and staffing that will ensure continuity of services and establishes communication and partnering approaches between contractor and government representatives.

The tasks listed below are provided to help the contractor in gaining a better understanding of the requirements in order to successfully meet the objective. The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance based approach.

The government reserves the right to incorporate the winning offeror’s quoted technical response into the contract.

2.1.1. Contract Management Plan: The objective is to have a contractor established management and staffing plan that covers the performance of this contract with respect to partnering, management, staffing, recruitment and subcontractor support services. The plan, at a minimum needs to address the following criteria:

The Contractor’s approach for addressing Communication and Relationship Management.

DoDEA utilizes a commercial of the shelf (COTS) program – SchoolDude (Dude Solutions) to track work orders, manage customer requests, and improve workflow. Offerors will be required to utilize this work order system to respond and manage work order requests. Access will be provided through DoDEA Contracting Officer Representatives (CORs).

A process for managing SchoolDude - Maintenance Direct Custodial, Grounds, Pest Control modules.

Contractor will ensure they have capabilities for reliable Internet connectivity between contractor employees and Government representatives to ensure maximum use of SchoolDude. Access to SchoolDude and SchoolDude on-line training (approximately 2 hours) shall be provided at no cost to the Contractor.

A process for managing the recruitment hiring, retention, substitution and replacement of qualified personnel, and how proposed staffing levels will be maintained throughout the life of the contract.

Identification of key personnel and provide a detailed approach to coordination and interface with the Government, internal company hierarchy and supervision, and operational control and oversight of personnel including subcontractors, if applicable.

How an initiative of this magnitude and complexity will be managed and administered from the top down, what processes will be in place to ensure effective and unabated communications between all stakeholders, and what procedural standardization is in effect to ensure timely resolution of problematic areas.

Procedures for obtaining clearances for installation access; an approach for a viable reach-back capability for surge contingency; limitation of manpower turnover rate; work scheduling and status reporting procedures; and processes or control measures to ensure effective status reporting and overall continuity of services.

A management approach to transitions as turnover occurs to ensure there is a timely and transparent transfer of knowledge between Contractor and Government personnel; resolving issues and conflict at the lowest possible levels in a timely manner without impact to school operations; what internal and external communication processes are in place with respect to all aspects of contract performance; what oversight will be in place to ensure contract personnel comply with standard operating procedures while simultaneously maintaining a high degree of professionalism; what the procedures are for placing, overseeing, and maintaining quality subcontractor personnel; and the methods of mitigating and monitoring risk of performance to meet or exceed all requirements in the PWS.

A system detailing how the Contractor will respond to service calls in a timely manner.

A plan detailing how the Contractor will use technology to communicate with DoDEA-E to receive and respond to service calls, emergencies, etc.

Contingency Plan for separation of employees and employee absences.

2.1.2. Materials, Equipment, and Critical Spares: The objective requires the Contractor to maintain sufficient materials, tools and equipment to support all work and schedule requirements identified in the PWS.

2.1.3. Hazardous Material and Waste Management: [As required to maintain compliance with all applicable installation/host nation laws and regulations.] The objective is for the contractor to comply with installation/host nation requirements, applicable laws and regulations with the inventory, storage, and handling of hazardous materials. Contractor will need to coordinate with installation Engineering and Environmental offices no less than annually to get requirements. In order to meet this objective the Contractor is required to identify and maintain records for all material requiring a Material Safety Data Sheet (MSDS) and establish employee training and certification standards IAW the installation’s Hazardous Material and Waste Management Plan and all applicable laws, regulations and host nation requirements.

2.1.4. Custodial, Grounds, and Pest Control Inspection Program: The objective is to have a comprehensive Custodial, Grounds and Pest Control Maintenance Program developed and submitted for each facility which provides the Government with the contractor’s plan for accomplishing the objectives and requirements of this PWS without interfering with school operations.

2.2. Custodial Service Objectives:

The objective is for the contractor to provide custodial services for school and office facilities, including all preschool, sure start and kindergarten rooms at elementary, middle and high schools, which result in a clean, healthy, neat and professional environment at those facilities.

The tasks listed below are provided to help the contractor in gaining a better understanding of the requirements in order to successfully meet the objective. The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance based approach.

The government reserves the right to incorporate the winning offeror’s quoted technical response into the contract.

2.2.1. Limited Cleaning: The objective is to have limited cleaning for five consecutive weekdays one week prior to the start of school at the end of summer break. This objective requires that such cleaning be provided only for restrooms and the removal of trash from all hallways and classrooms.

2.2.2. Unscheduled Clean-up: [As needed] The objective is to have accidental, incidental, and unforeseen occurrences, such as, but not limited to, vomit, feces (on floor, toilets, walls, etc.), blood, urine, and special clean-up requirements addressed and cleaned up as soon as possible (usually within 15 to 30 mins) after discovery. The objective is met when such instances are dealt with and the soiled area is restored to a clean/safe state within a reasonable amount of time after detection.

2.2.3. After Hour/Weekend Cleaning Events: [As Required] From time to time events will be held in the school buildings or at the athletic facilities which will require custodial services after normal school hours or on weekends.

These are variable and the Government is not able to enumerate the full number or the specific timing of these events far in advance of their occurrence. The contract will include a line item (CLIN) for a number of these events that is based on the historical average of such events. Each non-athletic event will require cleaning services for no more than 6 classrooms, 4 restrooms, and an adjacent hallway, or, in the case of athletic events, the main gymnasium and 2 locker rooms (to include showers/restrooms). Historically there have been approximately 60 such events per year. The government will provide the contractor notification through SchoolDude of these events at least one week in advance of the event. The contractor will provide a per-event price for each event in their response to this solicitation and will invoice for the event against the relevant CLIN after providing the service.

2.2.4. District Superintendent Facility and/or Community Superintendent Facility: [M/W/F] Daily level of services that are described throughout this PWS as being provided on a daily basis are required throughout the calendar year (with no Summer or Winter recesses) and will be performed on M/W/F only instead of daily. Weekly and annual cleaning services apply to these facilities the same as to the schools.

2.2.5. Vacuuming: [Every Weekday] The objective is to have vacuuming of all carpets, upholstery, walk-off mats, area and throw rugs accomplished using industrial-type vacuum cleaners with high air flow and equipped with a HEPA filters with 3-micron porosity (this is required in order to qualify as HEPA) or less and with a minimum of 200 millibars of suction as measured at the end of the hose. Chairs, wastebaskets and other easily moveable items shall be moved to maintain floors beneath these items and returned to their original and proper position after cleaning. The objective is met if, after vacuuming is completed, carpets, upholstery, area and throw rugs are free of soil, dirt, debris, litter and other foreign matter.

2.2.6. Waste Disposal: [Every Weekday] The objective is to have all wastebaskets emptied to include any items placed near wastebaskets that are marked trash. The contractor is expected to provide and replace plastic wastebasket liners and return wastebaskets to their original position. Wastebaskets are to be clean, free of foreign matter, and free of odors. The objective also requires that wastebaskets be fitted with plastic liners and returned to their original position. In addition, wastebaskets are to be cleaned at least weekly.

2.2.7. Mud Scrapers and Door Mats: [Weekly, Every Weekday during inclement weather] The objective is to have doormats and mud scrapers located inside and outside of entrances and other locations, such as steps and landings, removed and cleaned of all mud, dirt and debris and then properly reinstalled or replaced. Collection basins will be clean of all trash, debris, dirt and sand.

2.2.8. Countertops in Classrooms and Offices: [Every Weekday] The objective is to have all countertops cleaned using a disinfectant agent. The objective is met when surfaces are free of dirt, spots, or other foreign matter.

2.2.9. Classroom and Office Sinks: [Every Weekday] The objective is to have all sinks washed with a disinfectant agent and free of spots, scale, scum, and mineral deposits. Soap and paper towels are to be resupplied as needed to prevent depletion.

2.2.10. Emergency Shower/Eyewash Station(s): [Weekly] The objective requires that classrooms with emergency shower/eyewash stations which have a water collection pan be cleaned and be free of dirt, debris, and water.

2.2.11. Floor Surface Cleaning:

2.2.11.1. Non-Carpeted Floor Cleaning: [Every Weekday] The objective is to have all non-carpeted floor surfaces and coverings cleaned IAW manufacture standards. Furniture and items are to be moved to allow proper cleaning and returned to their original positions. All floor surfaces and coverings, are to be thoroughly cleaned and free of dust, dirt, stains, streaks, fluids and litter. All floor cleaning solutions are to be removed from furniture and baseboards. Floors are to be free of residues or mop strands. During inclement weather, floors in high traffic areas will need to be cleaned more often to ensure safety, cleanliness and good appearance.

2.2.11.2. Non-Carpeted Floor Maintenance (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, Polyurethane, Nylon, etc.): [Bi-Annually, Summer and Winter] The objective is to have all non-carpet floors cleaned, scrubbed, sealed, polished, buffed, waxed, and stripped as required to meet manufacturer specifications.

After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

2.2.11.3. Carpet Shampooing: [Bi-Annually, Summer and Winter] The objective is to have all carpeted floors restored to manufacture specifications. Carpets shall be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location after the carpet has dried.

2.2.11.4. Gym, Stage, Multi-Purpose Room (MPR): [Every Weekday] The objective is to have all gym, stage and multi-purpose room floor surfaces maintained IAW specific manufacturer’s recommendations. Floor surfaces and coverings are to be kept free of dust, dirt, stains, fluids and litter for this objective to be met.

2.2.11.5. Gym, Stage, and MPR Floors: [Annual – Summer] The objective requires that all gym, stage, multi-purpose rooms, and other spaces with special flooring be stripped, rejuvenated and sealed IAW specific manufacturer’s recommendations. At the conclusion the objective will be met if floor surfaces are restored to the maximum possible finish.

2.2.12. Dusting:

2.2.12.1. Low Dusting: [Weekly] The objective is to have all low surfaces, up to 180 cm above the floor level, dusted prior to floors being cleaned. All dust, dirt, smudges, and loose soil is to be removed from all exposed surfaces which include, but are not necessarily limited to, furniture, window frames, door surfaces and frames, casings, window sills, Rolladens, baseboards, trim ledges, radiators, piping, heating lines, ventilation ducts, wall projections, surface-mounted electrical conduits, handrails and tops of shelves and bookcases. The objective is met when all exposed surfaces up to 180 cm above the floor level are free of dust and litter.

2.2.12.2. High Dusting: [Annually - Summer] The objective is to have all high surfaces, above 180 cm above the floor level, dusted prior to floors being cleaned. All dust, dirt, smudges, and loose soil is to be removed from all exposed surfaces which include, but not necessarily limited to, piping, heating lines, ventilation ducts (exterior), exhaust vents, wall projections, and surface-mounted electrical conduits. The objective is met when all exposed surfaces 180 cm above the floor level are free of dust and dirt.

2.2.13. Interior Cleaning:

2.2.13.1. Spot Cleaning: [Weekly] The objective requires that all washable surfaces, including, but not necessarily limited to, walls, window frames, door surfaces and door frames (including kick plates), casings, window sills, Rolladens, baseboards, trim ledges, radiators, piping, heating lines, ventilation ducts, wall projections, surface-mounted electrical conduits, and handrails be cleaned. The objective is met when all such washable surfaces are clean and free of smudges, fingerprints, streaks, dirt, and oil or grease spots.

2.2.13.2. Interior Glass Cleaning: [Weekly] The objective requires that all interior mirrored and glass surfaces on doors, walls, showcases and partition walls with mirrors and glass surfaces (excluding skylights) be cleaned using materials designed for the cleaning of glass and mirrors.

2.2.13.3. Interior/Exterior Window and Door Cleaning: [Bi-Annually, Summer and Winter] The objective requires that all windows and skylights, awnings, clear overhead protection over walkways, including frames, casings, and sills on both interior and exterior surfaces, and installed screens are cleaned. Installed screens are to be removed prior to cleaning and reinstalled at the conclusion.

2.2.13.4. Drinking Fountains: [Every Weekday] The objective requires that all drinking fountains be cleaned with a disinfectant agent. At the conclusion sinks are expected to be disinfected, free of dirt, and water or lime spots and the areas around the drinking fountains will be dry.

2.2.13.5. Interior/Exterior Light Fixtures: [Annually – Summer] The objective requires that all light fixtures, globes, reflectors and casings be cleaned. Any parts removed for cleaning shall be correctly reinstalled. At the conclusion the light fixtures will be clean, and free of dirt, spots and insects.

2.2.13.6. Interior Shutters, Venetian and Vertical Blinds: [Annually – Summer] The objective requires that all interior shutters, venetian blinds, and vertical blinds be cleaned. The objective will be met if, at the conclusion of the cleaning, the shutters and blinds are correctly rolled up or drawn and are free of dust and dirt.

2.2.13.7. Furniture and Upholstery: [Annually – Summer] The objective requires that gum and other foreign matter be removed from all furniture and the furniture and upholstery be washed and surfaces sanitized. Upon completion the furniture and upholstery will be clean and free of gum, stains, and other foreign matter.

2.2.13.7.1. Desktops, Tabletops, Countertops in Specialized Areas: [Every Weekday] Specialized areas include Sure Start, PSCD, Nurse’s Office and Examination Rooms, Culinary Arts and Home Economics (excluding food preparation areas), Art Classrooms, Learning Impaired Classrooms, Teacher’s Lounges, and Science Labs. The objective requires that desk tops, table tops, counter tops, and stove tops (if present) in these areas be wiped down with a disinfectant agent. When completed surfaces will be clean and free of dirt, spots, smudges, and other foreign matter.

2.2.13.7.2. Desktops, Tabletops, Countertops Cleaning in Classrooms: [Every Weekday for ES] [Weekly for MS & HS] The objective requires that, when accessible, classroom desktops, tabletops, and countertops be cleaned and wiped down with a disinfectant agent. Upon completion the surface is expected to be clean and free of dirt, spots, smudges, and foreign matter.

2.2.14. Cleaning of Washrooms, Restrooms and Locker Rooms: [Every Weekday] The objective requires that washrooms, restrooms and locker rooms meet the objectives defined in the following paragraph during operational hours on school days. These objectives shall be performed each operational day on all washrooms, restrooms and locker rooms. Use of the same bucket of cleaning solution and/or cleaning cloths used to clean toilets or urinals to clean wash basins, tubs, fixtures, and showers is NOT acceptable. Similarly, the same bucket of cleaning solution and/or cloths used to clean floors is not to be used to clean toilets, urinals, wash basins, showers, tubs and/or fixtures. It is required that water and soap solutions in buckets be changed with sufficient frequency to prevent broadcast of unpleasant odors and disease. Soap, paper towels and toilet paper shall be provided and stocked at all locations such that depletion is avoided. It is expected that all stains, graffiti or other markings will be removed as they occur. For all Schools washrooms/restrooms, supplemental cleaning shall be performed as required to maintain standards throughout the school operational day. Cleanup of water spills in restrooms and around drinking fountains shall be performed as required to maintain health and safety. Additionally, washrooms will be maintained in a neat, clean, sanitary and safe condition during operational hours. Sinks, toilet bowls and urinals are to be free of spots, scale, scum, and mineral deposits. Fixtures, floors, walls and partitions are to be free of water, urine and feces, soap, paper towels and toilet paper. Paper towels, hand soap and toilet paper are to be restocked in each applicable location as needed to ensure sufficient supplies throughout the school day. All cleaning materials are removed after use.

2.2.14.1. Toilets: [Every Weekday] Toilets and seats are to be cleaned using a disinfectant agent. Toilets and seats shall be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning, it is expected that toilets and seats will be free of all spots, scale, scum, and mineral deposits.

2.2.14.2. Washroom/Restroom Surfaces: [Every Weekday] All surfaces of toilet partition walls, ceramic tiled walls, window sills and moldings are expected to be cleaned using a disinfectant agent. All fittings are to be polished. After cleaning it is expected that the surfaces will be free of spots, stains, smudges, and dirt and that the fittings clean, shiny, and free of dirt.

2.2.14.3. Urinals: [Every Weekday] The objective is to have urinals cleaned using a disinfectant agent. Urinals shall be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning it is expected that urinals will be free of spots, stains, smudges, and dirt and that the fittings are clean, shiny, and free of dirt.

2.2.14.4. Wash Basins and Faucets: [Every Weekday] Wash basins are expected to be cleaned using a disinfectant agent. Wash basins and faucets are expected to be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. After cleaning it is expected that the wash basins and faucets will be free of spots, scale, scum, and mineral deposits.

2.2.14.5. Showers and Tubs: [Every Weekday] Showers and tubs, to include all walls, bases, and fittings, are expected to be cleaned using a disinfectant agent. After cleaning showers and tubs will be clean, free of stains, spots and dirt.

2.2.14.6. Floors: [Every Weekday] All washroom, restroom, shower room and locker room floors are expected to be mopped with a water/disinfectant agent solution. When complete, floors will be clean, free of stains and dirt spots.

2.2.14.7. General Associated Tasks: [Every Weekday] All washroom mirrored and glass surfaces are cleaned and streak free. All floor drain traps, shower drains, and sink drains are filled with water to prevent drains from drying out and allowing sewer gases to enter the area. All shelves and soap dishes are cleaned and polished. All feminine sanitary receptacles are emptied and receptacle bags are replaced.

2.2.14.8. Lockers: [Annually, Summer] The interior and exterior of student lockers in all locations (including athletic locker rooms) are to be cleaned and disinfected. Contractor will coordinate with school administration to ensure lockers are accessible. When complete, lockers are expected to be free of graffiti, stains, spots and dirt.

2.2.15. Outdoor Cleaning:

2.2.15.1. Main Entrances: [M/W/F] The objective is to have the main foot traffic entrances to buildings swept, policed, and cleaned. The objective is met when the main entrances are swept and free of debris and excessive dirt.

2.2.15.2. Walkways: [M/W/F] Outdoor walkways within school boundaries are to be swept and are expected to be clean and free of trash and natural debris.

2.2.15.3. Exterior Trash Receptacles: [Every Weekday] The area around exterior trash receptacles is expected to be policed and receptacles are expected to be cleaned and maintained at approximately 80% to 90% of capacity and not allowed to overflow. The contractor is expected to provide and replace plastic trash receptacle liners. Trash receptacles are to be clean, free of foreign matter, and free of odors.

2.2.15.4. Exterior Roller Shades & Jalousies: [Annually – Summer] Roller shades and jalousies are to be cleaned and returned to their correct position. Any damage that is found during cleaning operations is to be reported to the COR. The objective is met when the roller shades and jalousies are free of dust and dirt, and returned to their correct position.

2.2.16. Day Service for School Meal Programs: [Every Weekday] The objective is to have all tables required for meal services set up, wiped down with disinfectant agents between meals (breakfast and lunch), and taken down after meals. Certain tables, designated by the Government as “allergy free” will need to be cleaned with separate disinfecting agents and with separate cloths. At the conclusion of meal service, the area is to be cleaned. Floors are expected to be swept and mopped and all trash containers in the areas are to be emptied and cleaning provided, as required.

Some food service areas serve additional functions, e.g. Multi-Purpose Rooms. Such areas are to be returned to a state appropriate to the area’s normal function. It is expected that food service areas will be set up and broken down in a timely fashion that does not impede the use of those areas for other regularly-scheduled functions. Receiving and/or emptying children’s trays or kitchen cleaning is NOT part of this requirement.

2.2.17. Disposal of Recycling Waste: [As Required] Separated recyclable waste from classrooms and office waste that has accumulated in designated recycling containers (normally paper, plastic and cardboard) is to be periodically removed and deposited at designated pick-up points or staging areas in and around the school where it will ultimately be removed by the recycling activity/agent. Receptacles are expected to be maintained at approximately 80% to 90% of capacity and not allowed to overflow. This objective specifically does NOT include the sorting of recyclable materials and/or verification that recyclable materials have been properly sorted.

Receptacles found to contain mixed trash are to be emptied into general trash and not recyclable trash. Additionally, recycling of materials that are a result of activities not directly related to classroom or office operations is NOT included in this requirement.

2.2.18. Reduced Services when Schools are not in Session: [Twice per week during Spring, Winter, and Summer Recesses] The period of time that school is not in session for the purpose of this objective is composed of the spring, winter and summer recess periods and does not include teacher’s workdays and holidays. During periods when classes are not in session, custodial services will be limited to administration offices, main bathrooms immediately adjacent to administrative offices, entrance ways and hallways leading to the administrative offices, the Bus Office, Supply Office, and Registrar’s Office with adjacent restrooms. Reduced services in administrative areas will be limited to trash removal, sweeping, mopping and/or vacuuming.

2.2.19. Extended School Year Program Cleaning Events: [As Required] Each year during the summer school break the government will require additional cleaning for a limited number of classrooms, restrooms, and hallways supporting the needs of its special education program. The government is not able to provide precise numbers until shortly before the summer break period begins. The intent is to have the contractor provide a price for a designated number of “Extended School Year Program Events” which will appear as a separate line item (CLIN). Each event will consist of one day of normal cleaning for 2 classrooms, 2 restrooms and an adjacent hallway. Historically there have been approximately 100 events per year. The government will provide the contractor notification, through SchoolDude, of these events no later than one week in advance. The contractor will invoice for the event against the relevant CLIN after providing the service.

2.3. Grounds/Landscaping Objective:

The overall objective is to have all grounds and landscaped areas within school boundaries, to include the area within one meter outside of boundary fences that are on Government property, well groomed, and maintained.

Grounds maintenance work is to be performed in accordance with applicable DoD and/or host nation regulations (compliance with the most stringent regulation is the requirement) and meet the objectives detailed in this section.

“The tasks listed below are provided to help the contractor in gaining a better understanding of the requirements in order to successfully meet the objective. The tasks are not all inclusive as the contractor is expected to develop the total solution for meeting all the requirements of the objective in accordance with a performance-based approach.

The government reserves the right to incorporate the winning offeror’s quoted technical response into the contract.”

2.3.1. General Grounds Clean-Up: [Weekly] The objective is to have all school grounds, including play areas and playgrounds, policed to remove trash, litter, feces and all other debris, natural and manmade, from the grounds.

All such materials shall be removed to a proper disposal site the same day as collected. The grounds are expected to be kept free of trash, litter, feces and all other debris.

2.3.2. Grassed Areas:

2.3.2.1. Mowing and Reseeding: [As required to maintain the height standard] All areas containing ground cover (defined as cultivated grasses, weeds, dandelions and other ground-hugging non-ornamental vegetation) are expected to be mowed to a height of 8-9 cm whenever the ground cover reaches an average height of 11 cm. It is expected that stones (5 cm or more in diameter), debris (paper, bottles, trash) and branches will be remove before mowing. The objective includes having the mowing performed so as to avoid “burn spots” in the ground cover.

With each mowing, grass around trees and bushes, along sidewalks, hedges, fences, posts, picnic tables, sports fields and playground equipment, buildings and other bordering installations is expected to be trimmed and edged, to the same height as the surrounding grass. All trash, debris, and grass cuttings visible on the lawn surface is to be removed to a proper disposal site on the same day mowing occurs. Bare or worn patches are to be reseeded in a manner that will ensure adequate growth. These services shall also be provided for the area within one meter outside boundary fences that are on Government property.

2.3.2.2. Irrigation: [As Required] All grass areas accessible with water hookups and hoses are expected to be irrigated as required to maintain acceptable growth, coverage, and a healthy condition of the grass.

2.3.3. Weed Removal: [Weekly] The objective is to have all weeds and grass found growing in paved areas, between paving stones of walkways and parking areas, in cracks and spaces between walkways and buildings, on building roofs and walls, in atria and courtyards, paved picnic areas, and all other areas where vegetation is undesirable removed. All such vegetation is to be removed to a proper disposal site the same day that it is cleared. It is expected that a uniform edging will be maintained along paved surfaces and landscaped areas. Weeds are not to reach a vertical height greater than 9 cm or overall diameter greater than 16 cm. It is expected that all defined areas will be kept free of unwanted vegetation and that facilities will present a neat appearance.

2.3.4. Sports Fields:

2.3.4.1. Grassed Areas – Irrigation: [As Required] The objective is to have all sports fields irrigated as…

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