HE1254-20-Q-0024 Draft PWS.pdf

PERFORMANCE WORK STATEMENT

PK-12 Curriculum and Transition Education

For Moderate-Severe Students

1 General Information

1.1 Agency

1.1.1 For school year (SY) 2020-21, the Department of Defense Education Activity

(DoDEA) will provide PK-12 instruction to approximately 70,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle

East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. In addition, DoDEA operates fully accredited Virtual High School with teaching hubs in each DoDEA region: Americas, Europe, and Pacific.

1.1.2 DoDEA schools have various grade configurations, with the most common being

PK-5, 6-8, and 9-12. Of DoDEA’s 159 brick-and-mortar schools, 100 schools have students in at least three of the grades K-5; 67 schools have at least one grade 6-8;

and 40 schools have grades 9-12. Of the 6-8 schools, eight are part of a K-6 or

PK-6 school.

Table 1: Student Enrollment Projections – SY 2020-21 (rounded to nearest 50)

Grade Students Grade Students Grade Students Grade Students

PK 3,900 3 6,500 7 5,050 11 3,050

K 6,900 4 5,900 8 4,400 12 2,750

1 6,800 5 5,700 9 3,650 K-12

Total 69,700

2 6,500 6 5,350 10 3,250

1.1.3 Military-connected students experience high mobility rates across the nation and throughout the world. Consequently, DoDEA makes a concerted effort to mitigate transitional barriers to military-connected students’ success, working toward a worldwide systemic education network.

1.1.4 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science Standards (NGSS) and the C3 Framework for Social Studies State Standards (C3).

1.2 Background

1.2.1 Approximately 300 DoDEA students are classified as learning impaired – moderate-to-severe (LI-MS) and require an alternate curriculum because they lack the develop-mental skills and cognitive ability to be successful in the general education curriculum. LI-MS students are in self-contained, not mainstreamed, classrooms.

1.2.2 DoDEA requires a comprehensive curriculum that includes content areas (English language arts, mathematics, social studies, etc.) and functional life skills to support

K-12 LI-MS instruction. The estimated number of LI-MS teachers and related services staff is as follows:

Grades PK K-8 9-12 Total Above –School

Level Experts

Teachers* 25 86 62 173 11

* Approximately ten K-5-8 and ten 9-12 teachers would require multiple bands, if licenses are by grade band.

1.2.3 The estimated number of students by grade bands that the aforementioned teachers have in their classrooms are as follows:

Grades PK K-2 3-5 6-8 9-12 Transition Total

Students 37 86 68 52 41 26 310

1.3 Scope of Work

1.3.1 DoDEA requires age appropriate and developmentally appropriate curriculum materials for our PK-12 LI-MS students. Since there is no industry standard for grouping materials by grade level, Contractors shall recommend the best pairings of grade levels/grade bands and their curriculum materials.

1.3.2 The estimated number of students per grade level/grade band is shown above.

DoDEA expects this number to be relatively stable throughout the contract period.

Note: For several decades DoDEA enrollment has slowly declined. Therefore, the numbers might decline slightly during the life of the contract.

1.3.3 DoDEA expects to award one contract for one 60-month base period and one 12-month option period.

2 REQUIREMENTS (Objectives)

2.1 Objective 1, Professional Learning

2.1.1 Task 1, Virtual Professional Learning - The Contractor shall:

2.1.1.1 Provide six hours of professional learning per year per region—30 hours over the base period—via synchronous webinars and/or digital modules.

The professional learning shall guide teachers, facilitators, and administrators in the use of the print and digital course materials and assessments. Notes: Model lessons will preferably be included that demonstrate best practices for instructing the LI-MS student. If a combination of webinars and modules is used, it must be clearly described in the proposal.

Webinar Option: Provide live webinars during normal school hours based on the time zone of the DoDEA schools—US, Europe, and Pacific (one for each region) that consist of three sets of presentations, each having up to 90 minutes of instruction followed by a 30-minute question-and-answer period. If they are delivered consecutively, break times will be included after each session. Record each webinar and provide to DoDEA for placement on our learning management system (LMS, currently

Schoology). Note: Delivery dates and times will be determined post-award by DoDEA in consultation with the Contractor.

Module Option: Provide interactive digital modules, which include video clips of actual instruction, questions/answers and certificate of completion.

Ensure each year’s modules are equivalent to six hours of instruction.

Package and deliver all online content for publishing and reusability in

Sharable Content Object Reference Model® (SCORM®) packages for placement on our LMS. Note: Department of Defense Instruction (DoDI)

1322.26 mandates that electronic courseware be developed in compliance with the latest possible version.

Performance Standards and Acceptable Quality Levels (AQL)

Objective 1, Heading

Performance Standard and

Related Task

AQL

Inspection

Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

Task 1, Virtual Professional

Learning, PWS 2.1.1

Zero deviation from the PWS

Virtual Professional Learning presented as scheduled

Customer feedback and

COR inspection

Past

Performance

Assessment

2.2 Objective 2, General Requirements

Meet with DoDEA as required. Ship materials as specified. Provide industry-standard technical support.

2.2.1 Task 2, Meetings—The Contractor shall:

2.2.1.1 Medium and Minutes: Provide the medium through which each conference/meeting occurs, record each meeting’s minutes, and submit them to the COR within two business days of the event.

2.2.1.2 Post-Award Conference: Participate in a video- or teleconference with the

COR five business days after award in accordance with FAR Subpart 42.5.

2.2.1.3 IT Meeting: Convene a video- or teleconference with DoDEA Information

Technology staff ten business days after award. (See Technical Exhibit

#4)

2.2.1.4 Other Post-Award Meetings: Meet with the Contracting Officer, COR, and/or other Agency personnel, as appropriate to review Contractor performance, as required by DoDEA. At these meetings the Contracting

Officer may discuss the Government’s view of Contractor performance, and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall take appropriate action to resolve any outstanding issues raised by the Government.

2.2.1.5 Attendance: Attend virtual meetings at no additional cost to the Government.

Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.

2.2.2 Task 3, Delivery of Print and Digital Resources—The Contractor shall:

2.2.2.1 Deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.2.2.2 Ship all print materials and manipulatives to the Americas by either commercial carrier or USPS and to Europe and the Pacific only by commercial carrier. Note: Delivery orders will include door-to-door addresses.

2.2.2.3 Deliver print materials 30 calendar days after receipt of delivery orders for US sites (CONUS) and 45 calendar days after receipt of delivery orders for overseas sites (OCONUS).

2.2.2.4 Provide a digital shipment notification upon shipment of material that includes the following:

1) Contract number

2) Delivery order number

3) Contract line item number (CLIN) indicating materials and quantities included in this shipment

4) Destination of shipment

5) Date of shipment

6) Shipping carrier name

7) Tracking number of shipment

8) Estimated date of arrival of shipment

9) Shipping slip (if applicable)

2.2.3 Task 4, Technical Support: Provide industry-standard technical support for its digital resources for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

Performance Standards and Acceptable Quality Levels (AQL)

Objective 2, General Requirements

Performance Standard and

Related Task

AQL

Inspection

Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

Task 2, Meetings, PWS 2.2.1

Zero deviation from the PWS.

No more than one meeting per year will need to be rescheduled

COR direct observation

Past

Performance

Assessment

Task 3, Delivery of Print and

Digital Resources, PWS 2.2.2

Zero deviation from the PWS

Digital: Three days after receipt of delivery order

Print: After receipt of delivery order, deliver resources to US sites in 30 calendar days and to overseas sites in

45 calendar days

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 4, Technical Support, PWS 2.2.3

Zero deviation from the PWS

95% of requests shall be handled in the time limit specified in the PWS

COR inspection and stakeholder feedback

Past

2.3 Objective 3, Contractor Manpower Requirement Application (eCMRA)

Complete/submit reporting requirements annually, per the eCMRA website.

2.3.1 Task 5, eCMRA: The Contractor shall report all labor hours (including subcontractor labor hours) required to perform the services provided under this contract via a secure data collection site. The Contractor shall complete all required data fields. Reporting inputs shall be for labor executed during each fiscal year’s period of performance

(Oct 01 - Sep 30). While inputs may be reported any time during the fiscal year, all data shall be reported no later than October 31 of each calendar year. Contractors shall use the following URL both to fill out the abovementioned data fields and to contact the help desk for assistance: https://www.ecmra.mil.

Performance Standards and Acceptable Quality Levels

Objective 3, eCMRA

Performance Standard and

Related Task AQL Inspection Method Incentives

Task 5, eCMRA, PWS 2.3.1

Zero deviation from the PWS.

Information entered into eCMRA shall be 100% accurate

The COR shall query eCMRA to ensure information is entered and review a copy of the eCMRA information provided by the

Contractor.

Past Performance

Requirements / Objectives

The tasks listed above are to help the Contractor gain a better understanding of the requirements and are not all-inclusive. The Contractor is expected to develop a total solution in accordance with a performance-based approach.

3 Constraints

3.1 Period and Place of Performance: Base period of five years and one 12-month option period. Work performed at the Contractor’s facilities.

3.2 Holidays and Hours of Operation: Contractor personnel shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows all recognized Federal holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

Presidents Day Veterans Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias: The Contractor shall ensure all resources are free of racial, color, age, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, wherever appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information

(PII) to access online content, i.e., first & last name and any other unique personal information—.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. All agency-owned or agency-controlled personally identifiable information shall be collected and/or stored in accordance with the relevant requirements of the Privacy Act, 5 U.S.C— http://www.archives.gov/about/laws/privacy-act-1974.html.

3.7 Section 508 Compliance—Ensure Contractor resources, wherever applicable, meet the following requirements:

3.7.1 IT Requirement: Ensure all electronic hardware and soft-ware procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers

Compliance Board Electronic Information Technology (EIT) Accessibility

Standards (36 CFR part 1194). Further information may be found at the following

URL: http://www.section508.gov.

3.7.2 Deliverable Requirement: Ensure the following occur:

Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

Outputs/deliverables to include the functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR

Part 1194 Subpart B, C, and D apply to this acquisition.

3.8 Optical Character Resolution (OCR) Requirement: The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

Digital Accessible Information System/National Instructional Materials

Accessibility Standard (NIMAS) with cascading style sheet

HyperText Markup Language (HTML)

Portable Document Format (PDF), (unlocked, embedded fonts, single page)

Rich Text Format (RTF)/Word document

3.9 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.10 Organizational Conflict of Interest (OCI): Contractor (including subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR

Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in any actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the

Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the

Contractor’s further participation in contracted requirements.

TECHNICAL EXHIBITS

Technical Exhibit 1 – PK-12 Curriculum and Transition Education for Moderate-Severe Students

Resources Specifications

Technical Exhibit 2 – Performance Requirements Summary

Technical Exhibit 3 – Deliverables

Technical Exhibit 4 – Technical Requirements

Technical Exhibit 5 – Acronyms and Definitions

TECHNICAL EXHIBIT 1 – PK-12 Curriculum and Transition Education

For Moderate-Severe Students Resources Specifications

4 Curriculum and Materials

4.1 PK-12 Curriculum— The Contractor shall provide age and developmentally appropriate curriculum and materials that:

4.1.1 Align instructional targets with (1) the College and Career Ready Standards

(CCSS) for English language arts, mathematics, social studies, and science and

(2) and the adopted Dynamic Learning Maps Essential Elements (DLM-EE), which may be found at https://dynamiclearningmaps.org/.

4.1.2 Provide differentiated lessons and activities that align with CCRS standards and

DLM-EE.

4.1.3 Provide materials that promote instruction across the developmental domains of cognition, gross and fine motor, emotional/social, communication, functional reading, functional writing, and functional mathematics.

4.1.4 Provide engaging activities that may include technology, interactive modules, and hands-on experiences.

4.1.5 Integrate as appropriate into each curricular area (1) a variety of instructional strategies including discrete trial teaching, incidental teaching, and direct instruction, (2) generalization of skills into functional routines, (3) personal care skills, and (4) student independence in natural environments.

https://dynamiclearningmaps.org/

4.1.6 Collect summative and formative data for each student that supports analysis, goal setting and progress monitoring. All data and reporting are easily accessible to the instructional team on a secure learning platform.

4.1.7 Include assessments to shape instruction, monitor student learning, assist students in reflecting on their own progress, and measure student progress.

4.1.8 Provide informal assessment materials and/or multiple criterion-referenced assessment components to measure student progress and target student instruction based on student needs.

4.1.9 Provide alternative ways for students to perform actions specified in the lessons when students cannot perform them in the typical way.

4.1.10 Provide appropriate teacher materials to support the instruction and assessment of students.

4.2 Transition Education—The Contractor shall provide age appropriate and developmentally appropriate curriculum and materials that:

4.2.1 Address—at a minimum—the following household management and living skills:

checking and savings accounts, credit cards, check cards, personal finances, consumer shopping, food preparation, kitchen safety, citizenship responsibility.

4.2.2 Include appropriate employment possibilities and choices for students in the 21st century.

4.2.3 Address the following key transition areas: career awareness and exploration and career development which includes postsecondary education/ training, employment, independent living, and community participation.

4.2.4 Provide recommendations for partnering with the community/businesses to allow students to develop job-related skills.

4.2.5 Provide assessments so teachers can effectively monitor student independence and performance in community and vocational settings.

4.2.6 Provide appropriate teacher materials to support the instruction and assessment of students.

TECHNICAL EXHIBIT 2 – Performance Requirements Summary

Performance Standard and

Related Task

Acceptable Quality

Level Inspection Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

Objective 1, Professional Learning

Task 1, Virtual Professional

Learning, PWS 2.1.1

Zero deviation from the PWS.

Virtual Professional Learning presented as scheduled.

Customer feedback and COR inspection.

Past

Performance

Assessment

Objective 2, General Requirements

Task 2, Meetings, PWS 2.2.1

Zero deviation from the PWS.

No more than one meeting per year will need to be rescheduled

COR direct observation

Past

Performance

Assessment

Task 3, Delivery of Print and

Digital Resources, PWS 2.2.2

Digital: Three days after receipt of delivery order

Print: After receipt of delivery order, deliver resources to US sites in 30 calendar days and to overseas sites in 45 calendar days

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 4, Technical Support, PWS

2.2.3

95% of requests shall be handled in the time limit specified in the PWS

COR inspection and stakeholder feedback

Past

Performance

Assessment

Objective 3, eCMRA

Task 5, eCMRA, PWS 2.3.1

Zero deviation from the PWS.

During the required timeframe, per the eCMRA website.

Information entered into eCMRA shall be 100% accurate

The COR shall query eCMRA to ensure information is entered and review a copy of the eCMRA information provided by the

Contractor.

Past

TECHNICAL EXHIBIT 3 - DELIVERABLES

Deliverables Frequency Medium/Format Submit To

Virtual Professional

Learning, PWS 2.1

Three business days after receipt of first delivery order, ongoing

Web-based COR notification

Post-Award Conferences

COR: PWS 2.2.1.2

IT: PWS 2.2.1.3

COR: Five business days after award.

IT: Ten business days after award

Both: Provide minutes to the

COR within two business days after event

Email minutes as

MS Word attachment

COR

Deliverables Frequency Medium/Format Submit To

Other Post Award

Meetings, PWS 2.2.1.4 As appropriate

Email minutes as

MS Word attachment

COR

Technical Support, PWS 2.2.3

Ongoing Web-based and telephonic Periodic COR review eCMRA, PWS 2.3.1 Annually as required by the government eCMRA website COR notification

PK-12 and Transition

Curriculum & Materials

TE #1, 1.1 and 1.2

Digital: Three business days after receipt of delivery order

Print: After receipt of delivery order, deliver to US addresses in 30 calendar days and to overseas addresses in 45 calendar days

Web-based and

Print COR notification

TECHNICAL EXHIBIT 4 - Technical Requirements

The Contractor shall comply with the applicable technical requirements detailed below.

5.1 Software and Cloud Security Requirements: The Contractor shall:

5.1.1 Ensure all online resources, cloud-based services and instructional software meet the

Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below.

Note: Software, cloud services and associated websites will be rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

5.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software in the proposed solution, if applicable.

5.1.3 Ensure on-premises software support post-installation integration of the necessary Security

Technical Implementation Guides (STIGs) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases.

Note: These can be downloaded from https://public.cyber.mil/stigs/downloads/, and the application to view the STIGs is available here: https://public.cyber.mil/stigs/srg-stig-tools/.

5.1.4 Ensure vendor content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensuring that any applicable

STIGs are implemented.

5.1.5 Provide copies of all the offering’s software, including browser extensions and desktop software, as part of the response.

5.1.6 Permit on-premises software to be subject to static and dynamic analysis testing to ensure imposes no risk to DoDEA systems, users and/or data. DoDEA will assess software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis. The vendor will provide a Plan of

Actions & Milestones (POA&M) to mitigate any DoDEA Cybersecurity findings resulting from non-compliant and/or vulnerable components within 21 business days of notification from DoDEA.

5.1.7 Per DoD policy, cloud-based services shall undergo a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program

(FedRAMP) Internet Cloud vetting processes and include interviews and deep system architecture inspections with the Contractor.

TECHNICAL EXHIBIT 5 – Acronyms & Definitions

Acceptance of Services – Acceptance” means the act of an authorized representative of the

Government by which the Government for itself or as agent of another (1) assumes ownership of existing identified supplies tendered or (2) approves specific services rendered as partial or complete performance of the contract. The term, conditional acceptance, means acceptance of supplies or services that do not conform to contract quality requirements or are otherwise incomplete, that the contractor is required to correct or otherwise complete by a specified date.

American Council on the Teaching of Foreign Language (ACTFL)

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contract Discrepancy Report (CDR) – The Government’s formal process/format, normally tied into the Government’s QASP (definition below), that notifies the contractor of and tracks any observed quality or performance discrepancy between the contractor’s performance and the quality/performance objectives of this PWS. CDRs are formally written and tracked on any number of official documents/forms (e.g., DD Form 1772, DA Form 5479, etc.), and require timely responses from both the contractor and Government personnel to address/resolve.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the

Government by means of entering, administering, and terminating contracts within the limits of authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contract Specialist (CS) – Contracting career field professionals without the authority (i.e. not warranted) to enter into contracts on behalf the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the

Government. The term used in this contract refers to the prime.

Defense Federal Acquisition Regulation (DFAR)

Defense Federal Acquisition Regulation Supplement (DFARS)

Department of Defense (DoD / DOD)

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as digital reports.

Eastern Standard Time (EST)

Federal Acquisition Regulation (FAR)

In Accordance With (IAW)

Joint Travel Regulations (JTR)

National Council of State Superintendents for Languages (NCSSFL)

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

Quality Assurance Surveillance Plan (QASP) – Government’s plan to monitor contractor’s performance, by method and frequency; all those critical areas performance required on the service contract to monitor the contractor’s performance on the contract

Requiring Activity (or Agency) (RA) – Office, agency, or activity that has the mission requirement for an interagency acquisition.

Subcontractor - One that enters into a contract with a prime contractor. Note: The Government is not privy to the contract(s) with the subcontractor.

Technical Exhibit (TE)