Past_Performance_Survey_TRS_(4_Stores).doc

DOC document 29 KB Posted

Attached to
Trash Removal Services Federal contract opportunity
Solicitation number
HDEC05-19-Q-0002
Issued by
Defense Commissary Agency

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Past Performance Survey Form.

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Award_HDEC05-19-P-0033_Redacted.pdf PDF
Award_HDEC05-19-P-0034_Redacted.pdf PDF
Past_Performance_Survey_TRS_(4_Stores).doc DOC document
Solicitation_HDEC05-19-Q-0002_TRS_(4_Stores).pdf PDF
SOWs_TRS_(4_Stores)_Final.pdf PDF
Locations_Addresses.pdf PDF
Locations_Addresses.pdf PDF
SOWs_TRS_(4_Stores).pdf PDF

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DEFENSE COMMISSARY AGENCY

Past Performance Survey

Trash Removal Services- HDEC05-19-Q-0002

Camp Lejeune Commissary, Fort Wainwright Commissary, March ARB Commissary, and New River Commissary SURVEY MUST BE RETURNED BY: September 20, 2019 Return Survey to: David Shingleton via email: david.shingleton@deca.mil

Company's Name being surveyed: ________________________________Date_________

Your company name: __________________________Value of Contract $______________

Your Name:______________________________ Phone No._______________________

Type of services you received from surveyed company_____________________________

Please circle a number from 1 to 5 that reflects the company’s service.

Written comments or additional details would be appreciated.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient; Do they pickup at the time and/or days requested by your company)?

1 (Very Poor) 2 (Poor) 3 (Average) 4 (Good) 5 (Excellent)

Comments:

2. How frequently does the company not show up at all for pickups/deliveries?

1 (Always) 2 (Often) 3 (Sometimes) 4 (Rarely) 5 (Never)

Comments:______________________________________________________________

3. If a scheduled pickup was missed, did they notify you in advance and/or reschedule?

1 (Never) 2 (Rarely) 3 (Sometimes)

4 (Often) 5 (Always)

Comments:_______________________________________________________________

4. When completed, are the area and containers clean and free of debris?

1 (Never) 2 (Rarely) 3 (Sometimes)

4 (Often) 5 (Always)

Comments:_____________________________________________________________

5. How would you rate the company’s invoicing/billing system? (Are invoices complete and accurate? Do you have to contact the company for corrections)?

6. How would you rate the company for willingness to change or modify your requirement (i.e. reduce or increase the number of containers or pickups)?

7. Would you hire this company again for similar work?

1 (Definitely Not) 2 (Doubtful) 3 (Maybe) 4 (Probably Yes) 5 (Definitely Yes)

Comments:_________________________________________________________________

Thank you very much for helping us by filling out this survey!

Return Survey to: David Shingleton, Defense Commissary Agency, Fort Lee, VA

(804) 734-8000, ext. 86530

Email: david.shingleton@deca.mil

File details come from the government source that posted it.