ATTACHMENT_B__Past_Performance_Questionnaire__HDEC05-18-Q-0016__5-4-18.docx

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FATS, BONES, OIL & GREASE PICKUP AND REMOVAL
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HDEC05-18-Q-0016
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HDEC05-18-Q-0016 ATTACHMENT B

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ATTACHMENT B

DEFENSE COMMISSARY AGENCY

Past Performance Survey Fats & Bones Removal – HDEC05-18-Q-0016 SURVEY MUST BE RETURNED BY: June 4, 2018 Close of Business (4:00 PM EST).

Return Survey to Donald Smith via email: Donald.Smith@deca.mil Company's Name being surveyed: ______________________________Date:______________ Your company name: _______________________________ Value of Contract $____________ Your Name: _____________________________________ Phone No.______________________ Type of services you received from surveyed company __________________________________

Indicate the degree to which the surveyed company sub-contracted these services:

1 (Performed all the work themselves) 2 (Sub-contracted some of the work) 3 (Sub-contracted all the work)

Please circle the response that reflects the company’s service. Written comments or additional details would be appreciated.

1. How would you rate the company's timeliness to perform service? (Do they seem efficient; Do they pick up at the time and/or days requested by your company)?

(Unacceptable) (Acceptable) Comments:

2. How would you rate the company’s ability to show up for all pickups/deliveries?

(Unacceptable) (Acceptable) Comments:

3. If a scheduled pickup was missed, did they notify you in advance and/or reschedule?

(Unacceptable) (Acceptable) Comments:

4. When completed, are the area and containers clean and free of debris?

(Unacceptable) (Acceptable) Comments:

5. How would you rate the company’s invoicing/billing system? (Are invoices complete and accurate? Do you have to contact the company for corrections?)

(Unacceptable) (Acceptable) Comments:

6. How would you rate the company for willingness to change or modify your requirement (i.e, reduce or increase number of containers or pickups)?

(Unacceptable) (Acceptable) Comments:

7. Would you hire this company again?

(No) (Yes) Additional Comments:

Thank you very much for helping us by filling out this survey!

Return Survey to:

Donald Smith, Donald.Smith@deca.mil, (804) 734-8000, ext 86518

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