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Attachment 7-3 INV Past Perf Eval

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INVENTORY SERVICES PERFORMANCE EVALUATION

(TO BE COMPLETED BY THE CONTRACTOR’S REFERENCE)

NAME OF COMPANY COMPLETING THE PERFORMANCE EVALUATION FORM:

NAME OF COMPANY BEING EVALUATED:

KEY: 5=EXCEPTIONAL; 4=VERY GOOD; 3=SATISFACTORY; 2=MARGINAL; 1=UNSATISFACTORY

Quality of Service

1. To what degree did the Contractor’s team understand the work?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

2. How effective were the Contractor’s procedures in completing the work?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

3. How would you describe the degree of accuracy the contractor’s team achieved?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

Timeliness/Schedule

1. Did the contractor contact your facility within the required time period, prior to the inventory performance date, to review and coordinate the planned service? (5= contacted on time; 3= contacted late; 1- not contacted ahead of time)
FORMCHECKBOX

5 FORMCHECKBOX

3 FORMCHECKBOX

2. Did the contractor’s team begin work on time (also affects cost control)?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

3. Did the contractor complete the work in the time allowed (also affects cost control)?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

Business Relations

1. How effective was the contractor in establishing and maintaining a positive working relationship with your company (customer service)?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

2. To what extent did the contractor respond to any concerns or issues that appeared during performance of their work? (problem resolution efforts)?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

3. To what degree did the contractor provide any follow up service, if needed?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

Management of Key Personnel

1. To what extent did the contractor provide the proper number of personnel to complete the work a timely manner?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

2 FORMCHECKBOX

2. To what extent did the contractor personnel have the proper equipment to complete the work a timely manner?
FORMCHECKBOX

5 FORMCHECKBOX

4 FORMCHECKBOX

3 FORMCHECKBOX

Additional Comments:

EVALUATOR NAME:

TITLE:

TELEPHONE NUMBER:

RETURN THIS FORM TO:

DEFENSE COMMISSARY AGENCY

OR FAX TO:

INVENTORY CONTRACT

ATTN: CBU/AMDR, INVENTORY

ADMINISTRATOR

1300 E AVE

804-734-8669

FORT LEE VA 23801-1800

ATTACHMENT 7-3 HDEC05-08-R-0004

File details come from the government source that posted it. Updated .