Master List - Questions and Response_Amendment 0002 9 FEB 2026.xlsx
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- Solicitation number
- HCQ00226QE001
- Issued by
-
Defense Commissary Agency
About this file
This is a Questions and Answers document that clarifies requirements and operational procedures for the Defense Commissary Agency's (DeCA) Third Party Logistics Services solicitation for Guam commissaries. The document addresses 105 numbered questions submitted by potential offerors regarding the Performance Work Statement (PWS), contract terms, and operational specifications. Key clarifications include: the contractor will receive weekly average container volumes of 26 containers (16 dry, 5 refrigerated, 5 frozen) but not exceed 60 containers weekly, with payment on a fixed-price basis for actual containers processed rather than estimated quantities. The contractor is responsible for receipt, storage, handling, transport, and distribution of palletized food products to Andersen Air Force Base and Orote Naval Base commissaries but is not responsible for supply replenishment, which remains DeCA's responsibility. Storage requirements mandate temperature-controlled environments for dry goods (not exceeding 70 degrees Fahrenheit) and compliance with USDA HACCP, FDA, and DoD food safety regulations, with average weekly stock valued at approximately $1.5 million.
Operational requirements include pallet-level inventory tracking (not case-level), coordination of deliveries with commissary points of contact, live offload delivery services, 24-hour information response times, and responsibility for maintaining cold chain integrity during multi-stop deliveries. The contractor is not afforded a damage or spoilage allowance and must account for all losses within fixed-price quotations. Documentation requirements include container receiving logs, temperature control logs, and delivery notes, with specific labeling and warehouse management system details to be provided post-award. The contract provides a one-year base year with three one-year optional periods, with anticipated award around March 2026 and full operational capacity required within 30 days of award. No separate cost-line items will be added for unspecified tasks, emergency services, multiple stops, temporary storage, or disposal services—all must be incorporated into the fixed-price bid. The applicable NAICS code is 493110 (Warehousing and Storage Services), and labor rates are informational only, derived from specific wage determination 2015-5693 Revision 26.
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Scope Questions Log
| Question ID | Scope Section / Reference | Question | DECA Response |
| 1 | (PWS) Section 1.1 | The SOW says the contractor shall provide supply chain management. Other than the receipt, storage, handling, transport, and distribution of DECA products Please provide specific supply chain tasks associated with this requirement such as sourcing, procurement, cataloging, phase in/phase out of products, etc. | Offeror is only required to meet the requirements of the PWS. See revised PWS. |
| 2 | (PWS) Section 1.1 | Is the contractor required to manage supply and order replenishment stock or is this done by DECA? | Offeror is not responsible for supply and order replenishment of stock. This is DeCA's responsibility. |
| 3 | (PWS) Section 1.1 | The SOW only refers to ARTRANS for tracking container movements but how will the contractor know what is being ordered by DECA and how will we reconcile what was ordered by DECA and what is inbound from the suppliers? | Offeror is required to meet the requirements of the PWS. Offeror will know container type and number of pallets inbound. |
| 4 | (PWS) Section 1.1 | Can a detailed flow chart be provided that explains how the contractor will manage the supply chain from when product is ordered by DeCA to its vendors to when the containers arrives at the port for delivery to the contractor's warehouse? | Offeror is required to meet the requirements of the PWS. Offeror will not be required to manage the supply chain from when the product is ordered by DeCA. No flow chart will be provided. See response #3. |
| 5 | (PWS) Section 1.1 | Can a detailed flow chart be provided that explains how orders are transmitted from DeCA to the contractor? | See PWS 2.5.2. No flow chart will be provided. |
| 6 | (PWS) Section 1.1 | The pricing CLINS are by container count only. However, the SOW stated the services include but is not limited to, the receipt, storage, handling, transport, and distribution of dry, refrigerated, and frozen packaged food products from DeCA suppliers directly to designated commissaries at Andersen Air Force Base and Orote Naval Base. We can price the known the requirements to receive, store, handle, transport, and distribute but we cannot price the unknown items. Can a separate CLIN for Time and Materials be added for unspecified tasks? | See revised PWS. No separate CLIN for T&M will be included. |
| 7 | (PWS) Section 1.1 | The SOW refers to a dedicated stock discrepancy allowance to account for damage, spoilage, or loss that occur by the contractor during storage, handling, and transportation phases. Is the contractor afforded an acceptable allowance such as 1-2%? If not are we do add this cost of doing business to our pricing and charge DECA in the event damage may or may not happen? Will DECA consider accepting an industry standard allowance for damage and spoilage to avoid excessive cost to the government being added to the contractors pricing? | No allowance will be afforded. This should be addressed as part of the offeror's solution and included in your FFP. |
| 8 | (PWS) Section 1.1 | What is the total value of the monthly stock to be stored so the contractor can calculate insurance requirements for pricing purposes? | An average of $1.5M a week. |
| 9 | (PWS) Section 1.1 | The PWS states the contractor must hold the appropriate certification(s) relevant to their assigned tasks. Are there any specific certifications that DECA requires other than those that are governed by local statute such as Public Health certificates? | DeCA has not identified any DeCA specific certifications. |
| 10 | (PWS) Section 2.5 | There are no subsections that specify the requirements for location and hours of work. Please provide this information. | See revised PWS. |
| 11 | (PWS) Section 2.5.2 | The SOW states: Pallets of DeCA owned products are marked according to day of week and location. The contractor shall coordinate deliveries with the designated POC’s from Orote and Anderson commissaries. Does this mean that the pallets are already marked upon arrival from DECA's vendors? Will the contractor receive an order from DECA specifically asking for us to pick, pack and ship specific pallets or SKUs that we have to label according the Requested Delivery Date (RDD)? | Pallets will be marked with store and delivery day of the week. The offeror will coordinate with the designated POCs from Orote and Anderson to deliver specific pallets upon the store's request. The Offeror will not need to pick and pack product onto pallets. |
| 12 | (PWS) Section 2.5.2 | What are the contractor requirements for the Warehouse Management System (WMS)? What product dimensions do we need to capture upon receipt? What are DeCA's requirements to view system stock on hand? | DeCA has not identified WMS requirements in the PWS. DeCA has not identified a requirement to capture product dimensions. DeCA has not identified a requirement to view system stock on hand. See the revised PWS. |
| 13 | (PWS) Section 2.5.2 | How are the cases or pallets labelled? Can a sample be provided? | This information will be provided to the awardee. See response #11. |
| 14 | (PWS) Section 2.5.2 | Are all products supplied to DeCA uniformly labeled with dimensions like Lot#, Expiration Date, National Stock Number/SKU, GTIN, etc.? | Please note picking is not part of the PWS requirements. Therefore, this question has no bearing on the PWS. |
| 15 | (PWS) Section 2.5.2 | Is there a requirement to communicate with the vendors and with DECA via Electronic Data Interchange (EDI)? If so what version of EDI? | The PWS does not specify a requirement for EDI. |
| 16 | (PWS) Section 2.5.2 | If EDI is not required will the contractor be required to provide an online order portal for DECA to place orders for fulfillment? Please describe the process of submitting order to the contractor for fulfillment? | The PWS does not specify a requirement for an online portal. If an online portal is part of the offeror's solution, the offerors will need to include in your quote. |
See PWS for fullfillment requirements.
| 17 | (PWS) Section 2.5.2 | If an order portal is required how many people need licenses to access the portal to place orders? | The PWS does not specify a requirement for an online portal. If an online portal is part of the offeror's solution, the offeror will need to propose number of licenses needed for its solution. |
| 18 | (PWS) Section 2.5.2 | What data are we to capture upon receipt and load into our WMS system? | The PWS does not specify a requirement for WMS. If WMS is part of the offeror's solution, the offeror will need to include in your quote. |
| 19 | (PWS) Section 2.5.2 | Do we capture the data at the case level or the pallet level when receiving? | Pallet level. |
| 20 | (PWS) Section 2.5.2 | Are pallets shipped with mixed SKUs or each pallet contains the same SKU? | Pallets will have mixed SKUs. |
| 21 | (PWS) Section 2.5.2 | Are pallets built and shipped with mixed LOT Numbers or Expiration Dates? If it contains mixed SKUs, LOT numbers, or expiration dates will the contractor be required to inspect every case to receive with proper dimensions? | Pallets are built with mixed LOT numbers and expiration dates. |
Offeror is required to inspect in accordance with the PWS requirements.
22 (PWS) Section 2.5.3 Is this requirement only to be available to respond to a call or are we required to respond to either make a pick up or delivery and if so within how many hours of receiving a call to action? See revised PWS 2.5.2 and 2.5.3. Response times shall be addressed as part of the offeror's solution.
| 23 | (PWS) Section 2.5.4 | Please confirm that we will follow the base guidelines during Typhoon Condition of Readiness (COR), meaning if either base is closed and we cannot access the base we will not be able to make a delivery regardless if the commissary is open. | See revised PWS. |
| 24 | (PWS) Section 3.1.1 | DECA has provided its annual container volume for dry, refrigerated, and frozen food items which we can use to deduce the monthly and weekly volumes. Which equate to 26 containers, 16 dry, 5 chill, and 5 frozen containers per week. Please provide the number of pallets associated with this container volume and the average pallet dimensions. | Normally a pallet size of 40'x48', and a 20ft container with 10 pallets or a 40 ft container with 20 pallets. |
| 25 | (PWS) Section 3.1.1 | Please clarify what the stocking requirement is besides the inbound container stock; do you maintain buffer stock and if so how many days of supply and number of pallets? | There is no stocking requirement in the PWS. There is no buffer stock requirement in the PWS. |
| 26 | (PWS) Section 3.1.1 | What is the stock cycle time? Does the weekly inbound stock represent 7 days of supply and thus all product received the prior week is delivered to the commissaries throughout the week and thus there is little to no stock remaining when the next set of containers arrive the following week? | Yes, inbound pallets of stock represents 7 days of supply for the stores, and there should be little to no pallets of stock remaining when the next set of containers arrive. |
| 27 | (PWS) Section 3.1.1 | Please confirm all food items are palletized and that there are no containers that are hand stacked without pallets. | Plalletized products only. |
| 28 | (PWS) Section 3.1.1 | The SOW states: The contractor shall receive a weekly average of 26, but not to exceed 60 containers of products. This is a 230% increase. How will the contractor be compensated for providing this excess warehouse capacity over the average container volume in order to meet this requirement? Will DeCA consider adding a separate CLIN for this requirement? | The Offeror shall be paid via a FFP for actual containers processed. |
| 29 | (PWS) Section 3.1.1 | The SOW states: The contractor shall receive a weekly average of 26, but not to exceed 60 containers of products. This is a 230% increase. Is this increase over the average a seasonal trend and if so please provide the months of the year that would require this surge support? | The increase may be to accommodate additional commissary patrons, promotional items and seasonal items around major holidays. Shipment times will vary throughtout the year. |
| 30 | (PWS) Section 3.1.1 | The SOW states: Additionally, the contractor shall be financially liable via invoice charges when damage and improper temperature controls are not reported to the COR. Are we required to break down pallets and inspect each case and if not how is concealed damage handled if there is damage that cannot be identified from the exterior of the pallet? | No, the Offeror will not break down pallets. Concealed damage will not be held against the Offeror. Inspection shall be in accordance with PWS 3.2.1. |
| 31 | (PWS) Section 3.3.1 | The SOW states: The contractor shall ensure compliance with United States Department of Agriculture (USDA) Hazard Analysis and Critical Control Point (HACCP) rule, FDA CFR 21 Part 117 rule, and DoD TB MED 530, NAVMED P-5010-1, AFMAN 48-147_IP, Tri-Service Food Code for temperature control, food safety regulations, and sanitation requirements, ensuring consistent product integrity through continuous temperature monitoring, regular inspections, proactive preventive measures, and meticulously documented records. Based on these standards the storage temperature of dry goods shall not exceed 70 Degrees Fahrenheit, therefore the contractor shall provide a temperature controlled dry storage environment and not store in an ambient temperature warehouse as ambient temperatures can exceed 90 degrees Fahrenheit on Guam, please confirm this requirement. | See revised PWS. |
| 32 | (PWS) Section 3.4.1 | The SOW states: The contractor shall maintain inventory accuracy. Track receipt date of all DeCA palletized order deliveries and fulfilling all requests for receipt information within 24 hours. Please clarify if we are required to provide information in 24 hours or are is the contractor required to fulfill an order within 24 hours. Industry standard is typically a skip day (48 hour) fulfillment requirement, will DeCA consider modifying the fulfillment time to 48 hours? If so what is the cutoff time on when DeCA must place orders? | This PWS section refers to communication of information. |
| 33 | (PWS) Section 3.4.1 |
Stith, LeAnna F CIV (US) DeCA HQ CCQRR: Stith, LeAnna F CIV (US) DeCA HQ CCQRR:
| Are we required to fulfill and deliver orders Monday through Friday or do we need to do so on Saturday and Sunday as well? | See delivery requirements in the revised PWS. | ||
| 34 | (PWS) Section 3.4.1 | Please clarify the requirement to maintain inventory accuracy? Are we required to perform full inventory counts annually or more often? Are we required to perform periodic cycle counts and if so how many and over what period of time? | See revised PWS. |
| 35 | (PWS) Section 3.5.2 | How are orders sent from DeCA to the contractor? | See all revised PWS requirements, notate 2.5.2 and 3.6.1. |
| 36 | (PWS) Section 3.6.1 | What are the dock receiving hours at each commissaries ? Can the contractor perform drop and hook services delivery services and come back after DeCA has offloaded the containers or is a live unload required? Does DeCA perform the unloading or the contractor? | Offeror will be contacted to deliver to the store for a live off load. Store will conduct the off load of the product. If drop and hook option is offered, this should be detailed as part of the offeror's solution. |
| 37 | (PWS) Section 3.6.1 | How is the contractor compensated if asked to perform multiple stops? Will DeCA consider adding a separate CLIN for this requirement? What is the process if the security seal is broken at the first stop and the requirements is to perform another stop? Who reseals the container? Who is responsible for the cold chain once the container is open at the first stop and the doors to the reefer are open? | Multiple stops are part of the PWS requirement and shall be included in the FFP. A separate CLIN will not be added. The Offeror shall be responsible for cold chain. |
| 38 | (PWS) Section 3.6.1 | What is the process if the security seal is broken at the first stop and the requirements is to perform another stop? Who reseals the container? Who is responsible for the cold chain once the container is open at the first stop and the doors to the reefer are open? | This should be addressed as part of the offeror's solution. The Offeror shall be responsible for cold chain. |
| 39 | (PWS) Section 3.6.1 | There are only two commissaries so is it safe to assume that the contractor may only perform one other stop to the other commissary and not back and forth to each commissary multiple times? | Correct, safe to assume. |
| 40 | (PWS) Section 3.6.1 | Other than the Container receiving log and the Temperature control log what other documents is the contractor required to provide. Are we required to provide a delivery note for DeCA to sign? Is there a specific invoicing format we are required to follow and what information needs to be on the invoice? Can samples of any additional documents the contractor must comply with be provided? | Any other documents or records the offeror feels is necessary to meet the PWS requirements should be addressed as part of the offeror's solution. |
See revised PWS for delivery note requirements.
Invoice guidance will be provided as part of the post award conference.
| 41 | (PWS) Section 3.6.1 | How are the signed Proof of Delivery (POD) handled if a delivery meant for one commissary ends up being delivered to another commissary? Do we have them sign the same POD the other commissary signed? | This should be addressed as part of the offeror's solution. |
| 42 | (PWS) Section 3.6.1 | What happens if neither commissary can accept the full delivery? How will the contractor bill the back to stock services? Will DeCA consider adding a separate CLIN for this requirement? | The PWS does not require "back to stock services"/back haul. |
| 43 | (PWS) Section 3.8.1 | Does ARTRANS contain all bill of lading, commercial invoices, and packing list of all DeCA shipments so the contractor knows what product is inbound? If not how does the contractor know what the vendors are sending? Can the vendors transmit the Goods in Transit information to the contractor's ERP system via EDI? What happens when there are errors in the either the data submitted by DeCA and the Vendor are wrong and requires reconciliation? How will the contractor be compensated for this work? Will DeCA consider adding a separate CLIN for this requirement? | While ARTRANS does contain this information, the Offeror will only be responsible for the requirements of this PWS. See revised PWS. |
| 44 | (PWS) Section 3.9.1 | What is the requirement to document damaged, missing, or spoiled product not caused by contactor negligence but received in that manner? | See PWS 3.2.1. |
| 45 | (PWS) Section 3.9.1 | How will the contractor bill for the disposal of damaged and spoiled product? Will DeCA consider adding a separate CLIN for this requirement? | See PWS 3.2.1. |
| 46 | (PWS) Section 3.9.1 | How will the contractor bill for cleaning the container or other products that were impacted by damage or spoilage during vendor loading or in transit and discovered upon receipt? Will DeCA consider adding a separate CLIN for this requirement? | The Offeror shall document its inspection upon receipt, in accordance with PWS 3.2.1. Deca will not add a separate CLIN for this requirement. |
| 47 | (PWS) Section 3.9.1 | How will the contractor bill for the disposal of full container loads of product that are caused by reefer failures or contamination of spoiled/damaged product in dry containers? Who handles the claims process with the carrier? In our experience it can take several months for the adjuster and carrier to complete the claims process which requires us to keep the reefer on plugs to prevent rotting? Will DeCA consider adding a separate CLIN for this requirement? | See revised PWS. |
DecA will handle claims with carrier. No DeCA will not add a CLIN for this requirement.
| 48 | (PWS) Section 3.10.1 | How many pallet positions are required for dry, refrigerated, and frozen temporary storage? How is the contractor compensated for providing the temporary storage capacity? Will DeCA consider adding a separate CLIN for this requirement? | It is not possible to provide the number of pallet positions for storage during a force majuere event. This should be addressed as part of the offeror's solution and included in your FFP. No DeCA will not add a CLIN for this requirement. |
| 49 | (PWS) Section 3.10.1 | What is the anticipated time period to provide temporary storage? Will DeCA consider adding a separate CLIN for this requirement that is determined by number of pallets and is time based such as by day, week, month? | It is not possible to provide a time period for storage under force majuere events. This should be addressed as part of the offeror's solution and included in your FFP. No DeCA will not add a CLIN for this requirement. |
| 50 | (PWS) Section 3.10.1 | Will the contractor be required to provide pick up and redelivery of the temporary storage items and if so how will the contractor bill for these services? Will DeCA consider adding a separate CLIN for this requirement? | No. |
| 51 | (PWS) Section 4.2 | What is the minimum security of property requirements, i.e. gated, fenced, CCTV, Intrusion Detection, Access control, etc.? | This should be addressed as part of the offeror's solution. |
| 52 | (PWS) Section 7.1 | What is the anticipated award date? | DeCA anticipates award on/around March 2026. However, this is subject to change. |
| 53 | (PWS) Section 7.1 | Is the contactor required to accept stock from the existing DECA warehouses or just new inbound stock? If required to accept existing DECA stock how many days of stock and number of pallets will we need to accept? The contractor will not know what the current storage conditions at the DeCA warehouses are so please confirm the contractor will not be liable for the condition of this product if required to take over storage. | Offeror will only receive new inbound stock. |
| 54 | (PWS) Section 7.1 | How does DeCA envision the Transition in period to look like? Over what period of time will the transition period occur prior to full performance. | See PWS 7.1. |
| 55 | (PWS) Section 7.1 | The period of performance appears to be only be 3 years with a one year extension clause. Is this solicitation for a short term period while DeCA builds a new warehouse or will this contract be resolicited? | DeCA's future plans are within the sole discretion of the the Government. The period of performance is a one year (12 month) base year, with three one year (12 month) options. |
| 56 | (PWS) Section 7.1 | Will the transition out be to a new contractor after resoliciting or back to DeCA? | DeCA's future plans are within the sole discretion of the Government |
| 57 | (SF 1449) Supplies or Services & Prices or Costs | Labor Rates are provided but there is no mention in the SOW or SF 1449 explaining how it is applicable? Is there a wage determination we are to follow for all those employed under this contract and if so what version is it as there are multiple items missing in the SF 1449 to include Health and Welfare, Executive Order Notes, etc.? | Labor rates are listed due to the inclusion of FAR 52.222-43 and FAR 52.222-42. The applicable WD is 2015-5693 Revision 26 |
| 58 | (SF 1449) Evaluation Factors for Award | Should this section be blank or is this the same information that appears on Page 7 of the Instructions to Offerors and Evaluation Factor; 52.212-2 Evaluation—Commercial Products and Commercial Services? | FAR 52.212-1 Instructions to Offerors and FAR 52.212-2 Evaluaiton Criteria are included as a separate attachment. See the document titled "Instructions to Offerors and Evaluation Criteria" |
| 59 | Section (a) / Instructions to Offerors and Evaluation Criteria Attachment 52.212-1(a)(2) | NAICS Codes 541519 is referenced but NAICS code 493110 appears on the SF 1449. Please clarify which NAICS code applies. | 52.212-1 states that the "The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation." Therefore, the NAICS 493110 is the aplicable for this solicitation. |
| 60 | Section (a)(2) / Instructions to Offerors and Evaluation Criteria Attachment 52.212-1(a)(2) | Does Section (a)(2) apply if we are a Hub Zone certified company? | Per 52.212-1 (a) (3) this does not apply if an offeror is a SBA certified HubZone as listed at https://search.certifications.sba.gov/. |
| 61 | Section (b) / Instructions to Offerors and Evaluation Criteria Attachment 5212-1(b) | Please confirm that we are to submit a signed SF 1449 even if we choose to submit offers on letterhead stationary? | Submission instructions are provided at 52.212-1(b). |
| 62 | Section (b)(10) / Instructions to Offerors and Evaluation Criteria Attachment | Is there a Past Performance Questionnaire that needs to be completed by our customers and sent to DeCA? If so please provide the PPQ form. Will CPARS be used for evaluation of past performance? | DeCA will send PPQs directly to customers identified. The Government has the discretion to use any available data for it's past performance evaluation. |
| 63 | Section (d) / Instructions to Offerors and Evaluation Criteria Attachment | Does this section apply? | There are no product samples required. |
| 64 | Section (4) / Instructions to Offerors and Evaluation Criteria Attachment | Which Volume do we include the signed SF 1449 with and does it count toward the page limitation? | Volume III, there is no page limit for Volume III. |
| 65 | (PWS) Section 2.5.2 | Can the Government provide expected delivery frequency and average order size for deliveries to Andersen AFB and Orote Naval Base? | Per PWS 2.5.2 the deliveries will be coordinated with the commissaries. Deliveries may take place any day of the week. At this time, DeCA does not have an average order size (# of pallets) that are delivered to each commissary. |
| 66 | (PWS) Section 2.5.2 | Is there an anticipated difference in delivery cadence or volume between the two delivery locations that offerors should account for? | Not at this time, however, the offeror shall be required to meet PWS requirements for deliveries to each commissary. |
| 67 | HQC00226QE001 Supplies or Services & Prices or Costs | Does the estimated annual quantity mentioned in CLIN 001 (836), CLIN 002 (263) and CLIN 003 (274) represent a planning estimate, ceiling quantity, or guaranteed minimum? | The amounts in the CLINs are estimated average weekly quantities. See PWS 3.1.1. |
| 68 | HQC00226QE001 Supplies or Services & Prices or Costs | If actual container volumes are below estimates, should offerors assume all volume risk is borne by the contractor under the FFP structure? | This should be addressed as part of the offeror's solution and included in your FFP. Per the Schedule of Supplies and services "The Government will only pay for actual containers processed." |
| 69 | HQC00226QE001 labor Rates | Are the labor rates listed in the solicitation intended to be mandatory minimums, informational only, or editable by the offeror? | See response #57. |
| 70 | HQC00226QE001 Supplies or Services & Prices or Costs | Should offerors assume all labor costs are embedded within container unit pricing rather than billed separately? | This should be addressed as part of the offeror's solution and included in your FFP. |
| 71 | HQC00226QE001 Supplies or Services & Prices or Costs | Does the Government have minimum staffing expectations, or may offerors propose staffing models based on throughput and operational approach? | This should be addressed as part of the offeror's solution and included in your FFP. |
| 72 | (PWS) Section 3.10.1 | Are there minimum requirements for backup power or refrigeration redundancy that offerors must meet? | This should be addressed as part of the offeror's solution and included in your FFP. |
| 73 | (PWS) Section 2.4.1 | Any specific training the client requires aside from role-mandated trainings? | DeCA has not identified any specific training. This should be addresses as part of the offeror's solution. |
| 74 | (PWS) Section 3.9 | Is there a specific threshold or formula for the “stock discrepancy allowance.” How is it calculated, and under what circumstances does full financial liability for product loss apply? | Per PWS 3.9.1 |
| 75 | (PWS) Section 3.9 | Does the allowance applies to all types of loss (e.g., shrinkage, spoilage, theft) or only certain categories. | Yes. |
| 76 | (PWS) Section 3.10.1 | What is the process for invoking Force Majeure and the expectations for contractor performance during and after such events? Are there any minimum insurance requirements for business interruption or disaster recovery? | Base closures will be determined by the base commander. Performance expectations are outlined in the PWS. |
Insurance requirements, if any, should be addressed as part of the offeror's solution. Also, see question response #8.
| 77 | (PWS) Section 3 | Are there are any government-preferred or pre-approved local vendors for critical equipment (e.g., refrigerated trucks, storage units). | No. | |
| 78 | (PWS) Section 2.4.5 | Are there any known restrictions or quotas for contractor access at Andersen AFB and Orote Naval Base. | Access is determined by each base. The offeror shall be responsible for complying with all installation access procedures. | |
| 79 | (PWS) Section 7.1 | What is the process and timeline for obtaining BSCM system access for contractor personnel. | ||
| Is there a backup notification process in case of BSCM system outages? | Per PWS 7.1, the timeline for achieving full operational capacity is no later than 30 days after the contract official award date. No, there is no back up notification. | |||
| 80 | HQC00226QE001 Supplies or Services & Prices or Costs | Will the government accept a separate, pre-negotiated rate or cost-reimbursable structure for emergency/unscheduled deliveries and storage, rather than including all such events in the fixed price? | This should be addressed as part of the offeror's solution and included in your FFP. | |
| 81 | (PWS) Section 3 | Please confirm the exact SPOD(s) on Guam and whether the contractor shall perform/prices drayage from SPOD to our facility, including responsibility for terminal fees, chassis, demurrage, and detention. | Containers will be delivered to the Offeror facility. Offeror is not responsible for transportation from SPOD to Offeror facility or from Offeror facility to SPOD. | |
| 82 | (PWS) Section 3.7.1 | Does the 8‑day empty‑return requirement align with the ocean carrier’s free time? From what event does the clock start (SPOD availability, pickup, or delivery to facility)? | Clock starts when the containers are delivered to the Offeror facility. | |
| 83 | (PWS) Section 3.8.1 | Will Government supply container load diagrams with each shipment? Please confirm the format and transmission method. | Yes, the load diagram will be inside container. Format and transmission method will be provided to the awardee. | |
| 84 | (PWS) Section 2.4.5 | Provide detailed base access/badging steps (e.g., DBIDS), driver vetting, and rules for foreign national drivers. | See response #78. | |
| 85 | HQC00226QE001 Contract Administration Data | Please confirm the invoicing system (e.g., WAWF/iRAPT) and applicable payment terms | See FAR clause 252.232-7003 and 252.232-7006. | |
| 86 | (PWS) Section 3.6.1 | Clarify the multiple‑stop scenario when one store cannot accept a full pallet: shall the contractor split and deliver remainder same day to the other store, and how are additional miles/hours handled? | For example, during a delivery to store A, store A can only receive half of the pallets being delivered, the remaining half of pallets will be delivered to store B. Commissaries will accept full pallets. This should be addressed as part of the offeror's solution and included in your FFP. | |
| 87 | (PWS) Section 3.10 | Please confirm whether SLA penalties are waived during Force Majeure periods and how notice must be provided. | Performance requirements during Force Majeure are outlined at PWS 3.10 and 3.10.1. Outside of Force Majeure, the remaining performance requirements are outlined throughout the PWS. | |
| 88 | (PWS) Section 3 | Can the Government confirm whether dedicated cold and frozen storage capacity must be maintained exclusively for this requirement, or whether shared commercial cold storage facilities are acceptable provided all food safety, inspection, and segregation requirements are met? | This should be addressed as part of the offeror's solution and included in your FFP. | |
| 89 | (PWS) Section 3.3.1 | Will Military Food Inspector access to proposed warehouse facilities be required prior to award, or only post-award during contract performance? | MFI access will not be required prior to award. Access requirements are listed at PWS 3.3.1. | |
| 90 | (PWS) Section 3.10 | Does the Government anticipate any flexibility or adjustment mechanisms related to typhoon events, port disruptions, or other force majeure conditions that may impact container flow, delivery timelines, or inventory dwell time? | This should be addressed as part of the offeror's solution and included in your FFP. | |
| 91 | Instructions to Offerors and Evaluation Criteria Attachment | Can the Government clarify whether standardized delivery assumptions (e.g., average number of deliveries per container) will be applied for evaluation purposes, or whether offerors should independently model delivery frequency within the container unit pricing? | This should be addressed as part of the offeror's solution and included in your FFP. | |
| 92 | Section (5) Factor 2 / Instructions to Offerors and Evaluation Criteria Attachment | The instructions lists a page limit for Factor 1 (Vol. I) but does not note a page limit for Factor 2 (Vol. II) - Past Performance. Please clarify if there are any page restrictions are for Factor 2 (Vol. II) - Past Performance. | See revised Instructions and Evaluation. | |
| 93 | Section (5) Factor 1 / Instructions to Offerors and Evaluation Criteria Attachment | Does the 12-point minimum font requirement apply to headers, footers, tables, graphics, and captions? Would the government allow for minimum of 10-point font for headers, footers, tables, graphics, and captions? | See revised Instructions and Evaluation. | |
| 94 | Section (5) Factor 2 / Instructions to Offerors and Evaluation Criteria Attachment | For purposes of past performance, is ‘within three years of the solicitation issue date’ measured from contract award, completion, or most recent period of performance? | See revised instructions and Evaluation. |
| 95 | (PWS) Section 7.1 | The PWS references a transition period requiring the contractor to achieve full operational capacity no later than 30 days after the official award date. Please provide clarification on how this requirement is expected to be met given existing inventory at the Guam CDC that must continue shipping to stores, and ocean freight timelines associated with existing CDC orders/shipments in transit. | See response #53. |
| 96 | (PWS) Section 3.6.1 | Please provide clarification on the intent of the quoted statement from the PWS below. If a store places an order, it would generally be expected to receive that order in full. Under what circumstances would partial pallets or partial loads be redirected to a different store? Is this requirement based on stores ordering full pallets versus daily delivery orders? | See response #86. |
| 97 | (PWS) Section 3 | Will all products sold in the stores (excluding locally sourced items) be delivered by the contracted 3PL, or will there continue to be additional direct-to-store suppliers? | The Offeror will be responsible for performance in accordance with the PWS requirements. |
| 98 | Is this new requirement or a re-compete? | New Requirement | |
| 99 | (PWS) Section 3 | Would the Government consider a hybrid performance model | The Offeror will be responsible for performance in accordance with the PWS requirements. This should be addressed as part of the offeror's solution and included in your FFP. |
| 100 | (PWS) Section 3 | Does the Government require a minimum stock-holding level (by commodity type) that offerors must plan for when sizing warehouse facilities? | The offeror must meet the requirements of the PWS, and plan your solution accordingly. |
| 101 | (PWS) Section 3.1.1 | Can the Government provide estimated or planning assumptions for average pallet positions (dry, refrigerated, frozen) required to support this requirement? | See response #24 |
| 102 | (PWS) Section 2.5.2 | Can the Government provide expected delivery frequency and average order size for deliveries to Andersen AFB and Orote Naval Base? | See response #65 |
| 103 | (PWS) Section 3.1.1 | Are there are any anticipated seasonal surges or special events that could impact volume? | See response #29 |
| 104 | (PWS) Section 2.5.2 | What is the expected daily delivery order size by day, store, and temperature class, including the average number of pallets per delivery? | See response #65 |
| 105 | (PWS) Section 3.4.1 | What is the current delivery cadence and store stocking schedule for both the Orote and Andersen commissaries? | See Question 33 |
File details come from the government source that posted it. Updated .