HCDA IFB 06 2026 Parking Management for Kewalo Basin Diamond Head Lot.pdf

Hawaii Community Development Authority

Department of Business, Economic Development and Tourism

State of Hawaii

Invitation for Bids

(HCDA AMT IFB 06-2026)

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor

Diamond Head Parking Lot

Located at:

Kewalo Basin Harbor

1125 Ala Moana Boulevard

Honolulu, Oahu, Hawaii

APPROVED:

Date:

Craig K. Nakamoto

Executive Director

07/10/2026

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

HCDAAMT IFB 06-2026

i

TABLE OF CONTENTS

SECTION ONE - INTRODUCTION AND SIGNIFICANT DATES

1.1 TERMS AND ACROYNMS

1.2 INTRODUCTION

1.3 SCHEDULE

1.4 HCDA POINT OF CONTACT

SECTION TWO – SPECIFICATIONS

2.1 DESCRIPTION OF THE PREMISES

2.2 SCOPE OF WORK

2.3 MANAGEMENT AND OPERATIONS

2.4 ROUTINE MAINTENANCE

2.5 NON-ROUTINE MAINTENANCE AND REPAIRS

2.6 MONTHLY MANAGEMENT AND INCENTIVE FEE

2.7 PARKING EQUIPMENT

2.8 REPORTING AND ACCOUNTING

2.9 NET REVENUE PAYMENT

2.10 DUE CARE AND DILIGENCE

2.11 SUBCONTRACTORS

2.12 WORK BY OTHERS

2.13 TERM OF CONTRACT AND CONTRACT EXTENSION

2.14 GENERAL REQUIREMENTS

2.15 PERFORMANCE MONITORING AND INSPECTIONS

SECTION THREE - SPECIAL PROVISIONS

3.1 BIDDER QUALIFICATIONS

3.2 PRE-BID CONFERENCE, ADDENDA, AND CLARIFICATIONS

3.3 PRE-BID SITE INSPECTION

3.4 BID PREPARATION

3.5 SUBMISSION OF BID

3.6 RESPONSIBILITY OF BIDDERS

3.7 CERTIFICATION OF INDEPENDENT COST DETERMINATION

3.8 DISQUALIFICATION OF BIDS

3.9 CANCELLATION OF SOLICITATIONS AND REJECTION OF BIDS

3.10 CAMPAIGN CONTRIBUTIONS BY STATE AND COUNTY CONTRACTORS

3.11 STATUTORY REQUIREMENTS OF SECTION 103-55, HRS

3.12 PAYROLL AFFIDAVITS

3.13 CONTRACT PRICE ADJUSTMENT PURSUANT TO SECTION 103-55, HRS

3.14 LIABILITY INSURANCE

3.15 AWARD OF CONTRACT

3.16 EXECUTION OF CONTRACT

3.17 NOTICE TO PROCEED

3.18 PAYMENT

3.19 PERMITS, LICENSES, AND TAXES

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

HCDAAMT IFB 06-2026

ii

3.20 ENVIRONMENTAL POLLUTION CONTROL

3.21 RE-EXECUTION OF WORK

3.22 REMOVAL OF CONTRACTOR’S EMPLOYEES

3.23 RIGHTS AND REMEDIES FOR DEFAULT

3.24 LIQUIDATED DAMAGES

SECTION FOUR - ATTACHMENTS

ATTACHMENT 1 - BID FORMS

ATTACHMENT 2 - NOTICE OF RIGHTS TO POST TOW HEARING

ATTACHMENT 3 - POSITION CLASS SPECIFICATIONS/MINIMUM QUALIFICATIONS

ATTACHMENT 4 - AG-008 103D GENERAL CONDITIONS

EXHIBIT A - SITE MAP

EXHIBIT B - POSTED SIGNAGE ON PREMISES

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

HCDA AMT IFB 06-2026

SECTION ONE - INTRODUCTION AND SIGNIFICANT DATES

1.1 TERMS AND ACROYNMS

AG = State of Hawaii, Department of the Attorney General

Form AG-008 = State of Hawaii Department of the Attorney General

General Conditions Form

Bid = The Bidder’s offer to provide the requested goods and/or services as specified under this IFB

Bidder = Any individual, partnership, firm, corporation, joint venture, or other entity submitting directly or through a duly authorized representative or agent, a bid for the goods, services, or construction contemplated

COGS = Certificate of Good Standing

Contractor = The Winning Bidder awarded a contract under this electronic Invitation for Bid

GET = General Excise Tax

HAR = Hawaii Administrative Rules

HCDA = Hawaii Community Development Authority, a body corporate and public instrumentality of the State of

Hawaii

HCE = Hawaii Compliance Express

HIePRO = State of Hawaii Electronic Procurement System

HRS = Hawaii Revised Statutes

HST = Hawaii Standard Time

IFB = Invitation for Bids

SPO = State of Hawaii Procurement Office

STATE = State of Hawaii, including its departments, agencies, and political subdivisions

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

1.2 INTRODUCTION

The Hawaii Community Development Authority (“HCDA”) is a body corporate and public instrumentality of the State of Hawaii, administratively attached to the State of Hawaii’s Department of Business, Economic Development & Tourism.

The HCDA is the landowner of the Kewalo Basin Diamond Head Parking Lot, located near the entrance to Kewalo Basin Harbor and adjacent to Ala Moana Beach Park at 1125 Ala Moana Boulevard, Honolulu, Hawaii, and identified by Oahu Tax Map Key No. (1) 2-1-058:134 (portion), and depicted on the site map attached hereto as Exhibit A.

(hereinafter referred to as the “Premises”) as identified in the site map attached hereto as Exhibit A. The Premises primarily serves the daily and monthly parking needs of Kewalo Basin Harbor tenants and their patrons.

The HCDA requires a parking operator to increase revenue and manage and maintain a safe parking facility at the Premises.

1.3 SCHEDULE

HIePRO Posting/Procurement Notice System: Monday, July 20, 2026

Pre-Bid Conference and Site Visit:

Diamond Head Parking Lot Kewalo Basin Harbor 1125 Ala Moana Boulevard

Meet at the entrance gate.

Thursday, July 23, 2026 10:00 a.m. HST

Deadline to Submit Written Inquiries:

Friday, July 24, 2026 3:00 p.m. HST

Response to Written Inquiries Monday, July 27, 2026

Deadline for Solicitation: Friday, July 31, 2026

Anticipated Contract Start Date: Monday, November 1, 2026

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

1.4 HCDA POINT OF CONTACT

The HCDA is the issuing officer for this Invitation for Bids (hereinafter “IFB”) and all subsequent addenda relating to it. The HCDA Asset Management Department is responsible for the procurement and award process for this IFB as well as administering and monitoring the contract post-award.

The HCDA Point of Contact for IFB is Marie Lanoza, HCDA Asset Management

Specialist, or her designated representative, either of whom may be contacted at:

Phone: (808) 594-0300

Fax: (808) 594-0299

Email: dbedt.hcda.contact@hawaii.gov

END OF SECTION

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

SECTION TWO – SPECIFICATIONS

2.1 DESCRIPTION OF THE PREMISES

The Kewalo Basin Harbor Diamond Head Parking Lot is a paved, approximately 34,500 square foot lot that consists of 76 marked parking stalls (the “Premises”). The Premises primarily serves the public and tenants of Kewalo Basin Harbor. It is located near the entrance to Kewalo Basin Harbor, adjacent to Ala Moana Beach Park at 1125 Ala Moana

Boulevard, Honolulu, Hawaii, and identified by Oahu Tax Map Key No. (1) 2-1-058:134

(portion), and depicted on the site map attached hereto as Exhibit A.

The Premises may be used for daily public parking, month-to-month commercial and non-commercial parking, and special events parking. Current hours of operation are 4:00 a.m.

through 10:00 p.m., seven (7) days a week, including holidays. The gate to the Premises shall be opened and closed by HCDA’s security contractor for the Premises, in accordance with the posted hours of operation.

The Premises is currently equipped with QR code signage for parking payment, which will be removed by the current parking operator upon the termination of their current contract. The Contractor is responsible for installing its own equivalent equipment that shall include, but is not limited to, credit card and mobile payment options.

The Premises averaged approximately $27,800.00 in net monthly revenue in 2025, and

$25,200 in net monthly revenue in 2024.

At the time of this IFB, the current parking rates and fees at the Premises are as follows:

Hourly Parking Rate: $3.00 per hour

Monthly Parking Rate: $150.00 per month

No Advanced Payment Fee: $45.00 (if paid within 5 days)

Overtime Fee: $45.00 (if paid within 5 days)

Improperly Parked Vehicle: $45.00 (if paid within 5 days)

Unauthorized Vehicle Fee: $45.00 (if paid within 5 days)

Handling Fee: $6.50 (if paid within 5 days)

Total Charge: $51.50 (if paid within 5 days)

Late Fee: $30.00 (if paid after 5 days)

Late Handling Fee: $6.50 (if paid after 5 days)

Total Charge: $88.00 (if paid after 5 days)

The Premises may be used for special event parking (i.e. Fourth of July, Memorial Day, etc.), and the Contractor may charge a special event rate that is determined by the Contractor and pre-approved in writing by the HCDA

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

2.2 SCOPE OF WORK

The Contractor shall furnish to the HCDA all supervision, labor, equipment, tools, supplies, material, and services to satisfactorily provide parking lot management, parking lot operation, and maintenance services, including all related administrative and personnel costs at the Premises (collectively, the “Work”).

The Contractor shall abide by all the requirements as specified herein, comply with all

HCDA instructions relating to the management, operations and maintenance of the

Premises, and adhere to all operating policies of the HCDA.

Parking lot rules and regulations shall be enforced by the Contractor at all times.

The Contractor shall increase the current parking rates at the Premises if the Contractor determines that the current parking rates are not competitive with current market rates for the surrounding area, subject to prior written HCDA approval.

2.3 MANAGEMENT AND OPERATIONS

1. The Contractor shall perform revenue management duties in accordance with industry standards and best practices including, but not limited to, the following:

A. Collection and accounting of all parking fees, charges, and other amounts receivable in connection with the management and operation of the Premises, including but not limited to, daily parking fees, monthly parking fees, and special event parking fees (see also section 2.7 Reporting and Accounting);

B. Maintain a database or list of monthly parkers to include names, vehicle information, contact information and billing rates; and

C. If warranted by market rates, propose rate changes for the Premises to the

HCDA in writing for approval to ensure that parking rates at the Premises are competitive with parking facilities in the surrounding area.

2. The Contractor shall coordinate directly with the Kewalo Basin Harbor Master’s Office to ensure harbor users are able to make monthly parking arrangements as needed.

3. The Contractor shall ensure that proper signage is displayed at the Premises at all times indicating hours of operations, current parking rates, parking rules and contact information for parking management, security, and the contracted towing company for the Premises. Current posted signage at the Premises is depicted and attached hereto as

Exhibit B as an example of acceptable signage.

4. The Contractor shall be responsible for posting new and/or updated signage at the

Premises upon commencement of the contract. The Contractor may also recommend

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot additional parking rules for posting at the Premises, subject to written approval by the

HCDA.

5. The Contractor shall inspect the Premises daily to ensure compliance with posted parking rules.

6. The Contractor shall be the primary point of contact for the Premises and shall respond to all public inquiries and complaints regarding the Premises. Any inquires and/or complaints that the Contractor is unable to directly address and/or remedy themselves shall immediately be reported to the HCDA in writing.

7. The Contractor shall receive, respond to, and be solely responsible for all personal injury claims (e.g. trip and fall, etc.) occurring on the Premises. The Contractor shall immediately document and report all claims to the HCDA in writing in the form requested by the HCDA. The Contractor shall also forward copies of all incident reports, photos and digital recordings related to the claims to the HCDA.

8. The Contractor shall receive, respond to and be solely responsible for all disputes and claims involving damage to a customer’s vehicle. The Contractor shall document and forward copies of all written claims and/or incident reports including photos and digital recordings to the HCDA in the form requested by the HCDA.

9. The Contractor shall immediately document, report and be solely responsible for any loitering, soliciting, vandalism, illegal activity, and/or other security concerns on the

Premises either witnessed or otherwise reported to HCDA’s designated security vendor and/or law enforcement as applicable. The Contractor shall forward copies of all written incident reports, photos and digital recordings to the HCDA in the form requested by the HCDA.

10. The Contractor shall immediately block off and secure any public safety hazards at the

Premises (e.g. hazard trees, electrical hazards, etc.) and immediately report public safety hazards to the HCDA verbally and in writing.

11. The Contractor shall properly cite and/or tow vehicles as necessary in accordance with the posted parking lot terms and conditions at the Premises (see Exhibit B as an example of acceptable signage).

If the Contractor determines that the best course of action is to remove a vehicle from the Premises, the Contractor shall:

A. Contact a towing vendor to remove the vehicle. The Contractor may subcontract a towing vendor (see Section 2.11 Subcontractors);

B. Provide Notice of Right to Post Tow Hearing (“Notice”) to all persons seeking to recover possession of a towed vehicle (a blank Notice template is attached hereto as Attachment 2); and

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

C. Document the receipt of the Notice to the owner and provide the HCDA with a copy of the Notice.

If a person requests a post tow hearing to contest the validity of the tow, the HCDA shall appoint a hearings officer, and the Contractor shall provide all documentation

(including video and photographs) concerning the tow(s) to the HCDA. Photos should bear a date and time stamp of the tow. The Contractor shall be available to testify at the hearing. A post tow hearing is not considered a contested case hearing under HCDA’s rules of practice and procedure.

If the HCDA hearings officer determines there is insufficient factual evidence or legal basis for the tow, the Contractor shall release the vehicle to the registered owner without assessing any towing and storage fees. If the vehicle has already been recovered by the registered owner, the Contractor shall ask the registered owner for copies of towing and/or storage receipts for fees already paid, including any fines or penalties the person may have paid in association with the tow, and provide a full refund accordingly. The Contractor shall be bound by the decision of the HCDA hearings officer.

12. The Contractor shall also be responsible for the following, the costs of which shall be a component of the Contractor’s monthly management fee (see Section 2.6 Management

Fee):

A. Commercial liability and other insurance. The Contractor shall procure such coverage for limits specified by the HCDA;

B. Taxes. The Contractor shall pay any and all taxes incurred or assessed on the

Premises relating to the contract awarded by this IFB including the Hawaii

General Excise Tax (“GET”). The Contractor may pass on GET charges to the customer upon collection of monthly and/or permitted parking fees; and

C. Any other charges incurred or assessed against the operation of the paid parking facility on the Premises or in any way related to the contract awarded by this

IFB.

2.4 ROUTINE MAINTENANCE

The Contractor shall perform routine maintenance in a timely manner in order to maintain the Premises in a clean and safe condition at all times.

All costs associated with routine maintenance shall be included in the Contractor’s monthly

Management Fee (see Section 2.6 Management Fee).

Routine maintenance of the Premises shall include:

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

1. Inspect parking equipment for proper operation on a daily basis and make repairs as necessary;

2. Pick up and properly dispose of all trash and debris found on the Premises on a daily basis;

3. Inspect the Premises for hazards on a daily basis and make repairs as necessary.

The Contractor shall immediately report any public safety hazards that the

Contractor is unable to be remedy on its own to the HCDA verbally and in writing (see Section 2.3.10) Contractor shall secure the area and make the situation as safe as possible until the situation is remedied;

4. Inspect the Premises for potholes on a daily basis and make repairs as necessary;

5. Inspect the Premises for graffiti, vandalism, and/or damage on a daily basis and repaint as necessary;

6. Inspect a total of four (4) light fixtures on the Premises on a daily basis.

Replace bulbs as necessary to ensure lights are in working order at all times for public safety;

7. Clean oil residue or spills located on the Premises on a monthly basis, or as necessary to ensure a safe walking environment; and

8. Touch up paint to parking space striping as necessary.

The Contractor may subcontract routine maintenance services (see Section 2.11

Subcontractors); however, the cost for these services must be included in the Contractor’s monthly Management Fee.

The Contractor shall be responsible for supervising its own employees and any subcontractors for all required routine maintenance.

Maintenance of the adjacent comfort station and general landscaping on and around the

Premises is not included in the Scope of Work under this IFB; however, the Contractor may notify the HCDA if maintenance of these areas is needed.

2.5 NON-ROUTINE MAINTENANCE AND REPAIRS

The HCDA may request that the Contractor provide non-routine maintenance services at the Premises as needed. The Contractor may also recommend or request written approval from the HCDA for non-routine maintenance activities on an as-needed basis.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

The HCDA must pre-approve, in writing, any non-routine maintenance services requested by the Contractor that incur an expense before the Contractor may perform such services.

Non-routine maintenance may include, but are not limited to:

1. Repairs to structural damage on the Premises due to vandalism, vehicular accidents, and/or extreme weather;

2. Repairs to light fixtures, not including replacement of light bulbs, and electrical wiring on Premises;

3. Bulky item removal due to illegal dumping on the Premises; and

4. Hazardous waste clean-up, not including routine oil spot clean-up, due to illegal dumping or illegal activity.

The Contractor may subcontract non-routine maintenance services (see Section 2.11

Subcontractors).

All expenses associated with non-routine maintenance shall be covered through the gross revenue generated by the Premises.

2.6 MONTHLY MANAGEMENT AND INCENTIVE FEE

The Contractor shall indicate its monthly Management Fee (“Management Fee”) on its bid (Bid Form page 4). The Management Fee shall include its monthly costs for all services outlined below:

1. All management and operation services as specified in Section 2.3 of this IFB;

2. All routine maintenance services as specified in Section 2.4 of this IFB;

3. Maintenance/ repair services of the parking equipment;

4. Wages and salaries (refer to Section 3.11 to determine basic wages), including employee benefits;

5. Accounting fees, including bookkeeping, record-keeping, reporting, banking and payroll fees;

6. Licensing fees;

7. Permitting fees;

8. Office supplies including printing, photocopying and faxing;

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

9. Mobile devices including cell phones, pagers and monthly service plans;

10. Insurance coverages for limits specified herein;

11. General excise tax; and

12. All other costs specified as being part of the Management Fee in this IFB.

The Contractor shall also collect a monthly Incentive Fee (“Incentive Fee”) based upon a percentage of gross revenue collected in the preceding month. The Contractor shall indicate its Incentive Fee on its bid form (Bid Form page 5).

2.7 PARKING EQUIPMENT

The Premises is currently equipped with QR code signage for parking payment, which will be removed by the current parking operator upon the termination of their current contract. The Contractor will be responsible for installing and maintaining new QR code signage or a new pay station at the Premises as included in the Management Fee. Said equipment shall be removed upon termination of the contract to no additional cost to the

All Bidders shall include with their bid submission a complete description of the proposed signage/equipment to be installed on the Premises.

The Contractor shall install the new parking signage/equipment on, before, or as close to the Notice to Proceed date as possible to prevent any interruption in service to the parking facility. The timing of the installation shall be coordinated with the HCDA and the current parking operator.

2.8 REPORTING AND ACCOUNTING

1. The Contractor shall provide a monthly financial report or statement detailing the previous month’s total gross revenue, total expenses, and net revenue due to the HCDA on or before the twenty-fifth (25th) day of each month.

If the twenty-fifth (25th) day falls on a weekend or State holiday, the Contractor shall provide the monthly financial report or statement for the preceding month on the business day immediately preceding the weekend or State holiday.

A. Gross Revenue. Said report or statement shall be itemized to include, but is not limited to, the following revenue sources:

1. Hourly fees collected per day;

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

2. Monthly fees collected;

3. Special Event fees collected; and

4. Late and/or penalty fees collected.

B. Expenses. Said report or statement shall also be itemized to include, but is not limited to, the following expenses:

1. Management Fee as indicated in its bid (Bid Form page 4);

2. Incentive Fee as indicated in its bid (Bid Form page 5);

3. Signage; and

4. Non-routine maintenance and/or repair fees.

C. Net Revenue. Said report or statement shall also include the net revenue due to the HCDA.

If any questions arise with respect to what constitutes revenue not otherwise covered in the contract, the interpretation given and made by the HCDA shall govern and control.

If the Contractor provides any report or statement which understates said gross income for any month by as much as five percent (5%) of the true amount thereof, such report or statement may be immediately deemed a material breach of the contract in the

HCDA’s sole discretion.

2. The Contractor shall provide additional reports as requested by the HCDA, including but not limited to, maintenance, special events, fines/violations, etc. These additional reports are part of the Work.

3. Accounting information/records provided to the HCDA by the Contractor shall be in such form and contain such details as the HCDA may determine. Accounting shall be conducted in accordance with generally accepted accounting principles and shall be retained and made available for inspection by the HCDA for a period of up to six (6) years as per the State of Hawaii General Records Schedules No. 1-11, 2002, revised through May 2006. The Contractor shall turn over all accounting records to the HCDA upon the Termination Date of the contract.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

2.9 NET REVENUE PAYMENT

Based upon the monthly financial report or statement submitted in accordance with Section

2.8 above, the Contractor shall submit payment for all net revenue earned in the preceding month to the HCDA on or before the twenty-fifth (25th) day of the month.

If the twenty-fifth (25th) day falls on a weekend or State holiday, the Contractor shall tender payment of the net revenue for the preceding month on the business day immediately preceding the weekend or State holiday. Without prejudice to any other remedy available to the HCDA, the Contractor shall without further notice or demand, pay to the HCDA: (a) interest at the rate of one percent (1%) per month, compounded monthly, on any amount due and unpaid from the date payment is due to the date of payment; and (b) a service charge of two hundred dollars ($200.00) for each calendar month in which net revenue is due and remains unpaid.

2.10 DUE CARE AND DILIGENCE

1. The Contractor shall exercise due care and diligence in entering upon and occupying the Premises and shall exercise due care for public safety. Neither the Contractor nor persons hired by the Contractor, shall make or cause any waste, nuisance or any other unlawful, improper, or offensive use of the Premises. At all times during the contract term and upon termination, the Contractor shall be responsible for: (a) removing any debris or trash deposited on the Premises, (b) repairing any damage to the Premises;

(c) restoring the Premises to its original condition, except for normal wear and tear due to use of the Premises; and (d) working with a new parking vendor, if any, to ensure a smooth transition for the continued operation of the Premises.

2. The Contractor’s access to the Premises shall be solely limited to parking operations, parking management, and maintenance of the Premises. The Contractor shall not permit the Premises to be used for any other purpose or any illegal purpose, immoral or indecent activity, or lodging or sleeping purpose, nor shall the Contractor’s use of the

Premises be in support of any policy which discriminates against anyone based upon race, creed, sex, color, national origin, religion, marital status, familial status, ancestry, physical handicap, disability or age.

2.11 SUBCONTRACTORS

The Contractor is allowed to hire subcontractors as needed to perform any specialized service(s) that the Contractor cannot perform for themselves either because the

Contractor does not directly offer the service, or the service requires a skill that the

Contractor and its personnel do not possess. The Contractor must ensure that the subcontractor(s) have all necessary licenses, permits and/or certificates to perform the necessary work.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

The HCDA reserves the right to approve all subcontractors in writing and shall require the Contractor to replace any subcontractors found to be unacceptable. The HCDA also reserves the right to condition its approval of any subcontractor on the subcontractor’s compliance with the terms and conditions contained herein. The Contractor will be the sole point of contact with regard to services provided by the subcontractor, including supervision of work and payment of any and all charges resulting from the work. The

Contractor shall be responsible for any and all services set forth in this IFB, regardless of if the primary Contractor or a subcontractor performs them.

The Contractor must request written permission from the HCDA prior to hiring or delegating any services to a subcontractor and shall not delegate any services to any subcontractor without prior written approval from the HCDA. The Contractor shall be responsible for all expenses incurred if written approval is not obtained from the HCDA prior to work commencing.

2.12 WORK BY OTHERS

The HCDA may retain other vendors or contractors to perform work outside of the

Contractor’s Scope of Work as listed in this IFB, on or around the Premises and at any time during the term of the contract. The Contractor shall neither obstruct nor interfere with the work performed by other vendors or contractors retained by the HCDA.

At the time of this IFB, the HCDA currently plans to contract the following additional services either on or around the Premises:

1. Frontload refuse collection services;

2. Security services;

3. Landscaping and tree trimming services; and

4. Janitorial and maintenance services for the adjacent comfort station.

2.13 TERM OF CONTRACT AND CONTRACT EXTENSION

The initial term of the contract shall be for a thirty-six (36) month period commencing from the official date set forth on the Notice to Proceed letter issued by the HCDA.

Unless terminated and subject to availability of funds and satisfactory performance by the

Contractor under its initial contract term as determined by the HCDA in its sole discretion, the contract may be extended without re-bidding, upon mutual agreement in writing between the HCDA and the Contractor, prior to the expiration date, for a period not to exceed two (2) additional twelve (12) month periods, or portions thereof; provided, however, the contract price for the extended period shall not be increased above the bid

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot price, except for any allowable wage increases approved by the HCDA in accordance with Hawaii Revised Statutes (HRS) §103-55 (see Section 3.13 Contract Price

Adjustment).

2.14 GENERAL REQUIREMENTS

1. The Contractor shall perform all specified services in a safe manner in accordance with all State, City and Federal laws, rules, and regulations.

A. All personnel employed by the Contractor and its subcontractors shall be properly trained and wear company uniforms as supplied by the Contractor.

The Contractor shall be responsible for all safety training of its employees or subcontractors.

B. All work performed by the Contractor and its subcontractors shall be performed in a manner safe to the public and its employees and in accordance with the Hawaii Occupational Safety and Health Division (HIOSH) standards.

All equipment shall be in good working condition and operated in accordance with manufacturer’s instructions and in a safe manner with all appropriate safety devices in place.

2. The Contractor shall be responsive and responsible in the performance of the Scope of Work.

A. Adequate personnel and equipment shall be provided to permit the timely completion of all Work.

B. The Contractor shall be responsible for the repair of any and all damage resulting from the Contractor’s activities while working on the Premises. If the Contractor is not able to make all required repairs, the HCDA reserves the right to contract for the necessary repairs and the repair costs incurred shall be the sole responsibility of the Contractor.

C. The Contractor shall provide a list of all phone numbers of personnel assigned to the Premises and who can be contacted in case of an emergency. The

Contractor shall respond to the HCDA within two (2) hours of the initial call/request.

D. The Contractor shall maintain order among its employees and its subcontractors and shall ensure compliance with all applicable rules and regulations. Courtesy and professionalism shall be demonstrated by the

Contractor and its employees to all HCDA staff and the general public at all times.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

E. The Contractor is solely responsible for the continuity of the Work in the event of staff illness, medical emergencies, vacancies, or other situations that result in program resources that are less than proposed and contracted for. The Contractor shall not utilize HCDA staff to provide any assistance in the event that program resources are not available due to the above situations.

2.15 PERFORMANCE MONITORING AND INSPECTIONS

HCDA staff shall monitor the Contractor’s performance throughout the term of the contract and any contract extension term through site inspections and/or other methods to determine if the Contractor is satisfactorily performing the Work as specified herein.

The HCDA reserves the right to conduct periodic and unscheduled site inspections at any time; however, HCDA staff will perform a minimum of two (2) monthly site inspections of the Premises.

The HCDA also reserves the right to schedule meetings and/or site inspections with the

Contractor or its designated representative at any time.

The Contractor may be required to submit additional written reports, including a corrective action plan, in response to monitoring conducted by the HCDA. These additional reports shall be considered part of the Work and will not be considered a change to the Scope of Work and will continue for a duration of time as deemed necessary by the HCDA.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

SECTION THREE - SPECIAL PROVISIONS

3.1 BIDDER QUALIFICATIONS

To assure the HCDA that the Bidder is capable of performing the work specified herein, the Bidder shall meet the following requirements at the time of bidding:

1. Experience: At the time of bid submittal, the Bidder shall have a minimum of five (5) consecutive years of experience in the performance of parking management, operations and maintenance services similar in size and scope to the specifications herein. The Bidder shall demonstrate the ability and responsibility to meet the specifications herein. The Bidder shall indicate its number of years of experience on the appropriate bid form page.

2. Evidence of Applicable Licenses: Required license(s) and/or certification(s) as specified in this IFB for the Bidder and/or their personnel shall be submitted with its bid. Failure of a Bidder to submit proof of required licenses with its bid shall be deemed non-responsible and the Bidder’s bid shall be disqualified.

3. Office/Service Facility Location: The Bidder shall maintain a permanent office and service facility on the island of Oahu at the time of bidding and during the contract period from where the Bidder conducts business during normal working hours and from where the Bidder is accessible for requests and/or complaints.

An award will not be made to any Bidder failing to meet all of the above qualifications.

Following the award, satisfaction of these requirements shall be maintained by the

Contractor throughout the entire contract period and any extensions (if applicable).

The HCDA reserves the right to disqualify any potential Bidder if, in the HCDA’s sole discretion, the HCDA determines that the Bidder does not have the requisite experience or expertise to provide the goods and/or services required.

3.2 PRE-BID CONFERENCE, ADDENDA, AND CLARIFICATIONS

Prospective Bidders are encouraged to attend an optional pre-bid conference (see Section

1.3 Schedule). The purpose of the pre-bid conference is to discuss and explain the Scope of Work and basis for contract award. Impromptu questions shall be permitted at the pre-bid conference; however, all verbal responses provided at the pre-bid conference are intended for discussion purposes only and do not represent the official position of the

HCDA. The only official position of the HCDA is that which is stated in writing and issued as an addenda to the IFB on the HIePRO website.

Failure of the Bidder to attend the pre-bid conference and receive information discussed, which may or may not be pertinent to the bid, shall not entitle the Bidder to seek

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot additional payment later due to any misunderstanding of the Scope of Work and responsibilities specified herein.

The HCDA reserves the right to amend this IFB at any time prior to the bid closing deadline. Any amendment to this IFB will be in the form of a written addenda, and prospective Bidders will be notified of such amendments via online posting on HIePRO.

Bidders are responsible for reviewing the information communicated via addenda prior to the submission of their bid.

Bidders discovering an ambiguity, inconsistency, or error when examining the bid documents or Premises, or Bidders with questions or clarification requests, shall submit their written requests under the Question/Answers Section through HIePRO. All written questions will receive a written response from the HCDA that will be published through

HIePRO. Written questions submitted via e-mail and facsimile will also be answered via an addenda posting on HIePRO. Verbal questions received via telephone or questions submitted through other means will not be accepted.

3.3 PRE-BID SITE INSPECTION

Prospective Bidders are encouraged to attend an optional pre-bid site inspection (see

Section 1.3 Schedule). The purpose of the pre-bid site inspection is to allow prospective

Bidders to become thoroughly familiar with existing equipment, conditions, and the

Scope of Work to be performed. Questions shall be permitted at the pre-bid site inspection; however, all verbal responses provided at the pre-bid site inspection are intended for discussion purposes only and do not represent the official position of the

HCDA. The only official position of the HCDA is that which is stated in writing and issued as an addenda to the IFB on the HIePRO website.

Prospective Bidders who do not attend the optional pre-bid site inspection are encouraged to visit the Premises on their own to become thoroughly familiar with existing equipment, conditions, and the Scope of Work to be performed. The site inspection is not mandatory; however, submission of a bid shall be evidence that the Bidder understands the conditions of the Premises and the Scope of Work and agrees to comply with all contract requirements, including the specifications herein. No additional compensation will be made for any misunderstanding or error regarding conditions at the Premises or the amount and/or type of work to be performed.

3.4 BID PREPARATION

1. Bid Form. The Bidder shall submit its respective bid under the Bidder’s legal name as registered with the State of Hawaii, Department of Commerce and Consumer Affairs.

Failure to do so may delay HCDA’s review of the bid.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

The Bidder’s execution of Bid Form page 1 shall constitute the Bidder’s intent to be bound by its bid

2. Tax Liability. Work to be performed under this solicitation is a business activity taxable under Chapter 237, HRS, and Chapter 238, HRS, where applicable. Bidders are advised that the gross receipts derived from this solicitation are subject to the

4.712% general excise tax (GET) imposed by Chapter 237, HRS, and, where applicable, to tangible property imported into the State of Hawaii for resale, subject to the use tax (currently 1/2 %) imposed by Chapter 238, HRS.

3. Hawaii General Excise Tax License. The Bidder shall submit its current Hawaii GET

I.D. number in the space provided with its bid, thereby attesting that the Bidder is doing business in the State and will pay such taxes on all sales made to the State of

Hawaii.

4. Bid Price. The total bid price shall be inclusive of all labor, equipment, supplies, transportation, all applicable taxes and any other costs incurred to provide services as specified herein.

5. Bid Guaranty. A bid guaranty is not required for this solicitation.

6. Insurance. The Bidder is required to maintain in full force and effect during the life of the contract, liability insurance on an occurring basis to protect the Bidder from claims for damages for personal injury, accidental death and property damage which may arise from operations under the contract, whether such operations be by himself or by anyone directly or indirectly employed by either of them (see Section 3.14 Liability Insurance).

The Bidder shall provide the requested insurance information on its Bid Form where indicated.

7. References. The Bidder shall list on its Bid Form where indicated, a list of companies or government agencies for which the Bidder has provided or is currently providing services similar in nature to the services specified herein. The HCDA reserves the right to contact the references provided. The HCDA also reserves the right to reject any Bidder who has performed unsatisfactorily on other jobs of a nature similar to those required by this IFB.

8. Wage Certificate. The Bidder shall complete and submit a Wage Certificate, Bid

Form page 7, with its bid, as an attachment on HIePRO, by which the Bidder certifies that services required will be performed pursuant to §103-55, HRS.

3.5 SUBMISSION OF BID

The Bidder must complete and submit Bid Form pages 1 through 7, along with copies of applicable license(s) and proof of insurance. Bid Form pages may be downloaded from the HIePRO website (see Attachment 1).

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

All required forms and documents must be submitted electronically, as an attachment, through HIePRO by the deadline specified in Section 1.3 Schedule. Bidders are responsible for ensuring that all required forms and documents are attached when submitting its bid, otherwise a responsive bid from a responsible Bidder may not receive the award.

Bids received outside of the specified deadline and/or by any means other than via

HIePRO (i.e. hand delivery, regular postal mail, electronic mail, etc.) shall be rejected and will not be considered for award. There shall be no exception to this requirement.

3.2 ELECTRONIC PROCUREMENT

The State has established the HIePRO System to promote an open and transparent system for vendors to compete for state contracts electronically. Bidders interested in responding to this IFB must be registered on HIePRO. Registration information is available at the State Procurement Office website:

https://hiepro.ehawaii.gov/welcome.html; select HIePRO Vendor Registration and then

Vendor Registration Guide.

The HCDA is using HIePRO to issue this IFB, receive Bids, and issue Addenda to the

IFB. Addenda and the other information and materials shall be provided by the HCDA through HIePRO.

As part of this procurement process, Bidders are informed that awards made for this solicitation, if any, shall be done through HIePRO and shall, therefore, be subject to a mandatory .75% (.0075) transaction fee, not to exceed $5,000 for the total contract term.

The mandatory fee (.75%) is applicable for awards to Hawaii government agencies only, calculated on a quarterly basis for the first year only. This transaction fee shall be based on the total sales made against this contract, payable to Hawaii Information Consortium, LLC, the vendor administering HIePRO.

3.3 RESPONSIBILITY OF BIDDERS

The Bidder, if determined to be qualified and submitting the lowest responsive bid, is required to submit a “Certificate of Vendor Compliance” as proof of compliance with the requirements of §103D-310(c), HRS. This involves evidence of the following:

1. Chapter 237, tax clearance;

2. Chapter 383, unemployment insurance;

3. Chapter 386, workers compensation;

4. Chapter 392, temporary disability insurance;

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

5. Chapter 393, prepaid health care; and

6. Chapter 103D-310(c), Certificate of Good Standing (“COGS”) for entities doing business in the State.

As proof of compliance, the Bidder must furnish to the HCDA a current and valid

Certificate of Vendor Compliance from the Hawaii Compliance Express (“HCE”) system prior to award of a contract. The Bidder should register online with HCE prior to submitting a bid at https://vendors.ehawaii.gov. If the Bidder is not compliant on HCE at the time of award, the Bidder will not receive the award.

The HCE is an electronic system that allows vendors/contractors/service providers doing business with the State to quickly and easily demonstrate compliance with applicable laws. It is an online system that replaces the necessity of obtaining paper compliance certificates from the Department of Taxation, Federal Internal Revenue Service, Department of Labor and Industrial Relations, and Department of Commerce and

Consumer Affairs.

3.7 CERTIFICATION OF INDEPENDENT COST DETERMINATION

By submission of a bid in response to this IFB, the Bidder certifies as follows:

1. The costs in its bid have been arrived at independently, without consultation, communication, or agreement with any other Bidder, as to any matter relating to such costs for the purpose of restricting competition.

2. Unless otherwise required by law, the costs in its bid have not been knowingly disclosed by the Bidder prior to award, directly or indirectly, to any other Bidder or competitor prior to the award of the contract.

3. No other attempt has been made or will be made by the Bidder to indicate any other person or firm to submit or not to submit for the purpose of restricting competition.

3.8 DISQUALIFICATION OF BIDS

The HCDA reserves the right to disqualify any Bidder if, in HCDA’s sole discretion, the

HCDA determines that the Bidder does not have the requisite experience or expertise to provide the required services.

The HCDA reserves the right to consider as acceptable only those bids submitted in accordance with all requirements set forth in this IFB and which demonstrate an understanding of the specifications listed herein. Any bid offering any other set of terms

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot and conditions contradictory to those included in this IFB may be disqualified without further notice.

The Bidder shall be disqualified if, for any prior solicitations by HCDA, the Bidder has ever:

1. Withdrawn its bid after HCDA has opened the bids; or,

2. Performed unsatisfactorily on any other previously awarded contract by the

3.9 CANCELLATION OF SOLICITATIONS AND REJECTION OF BIDS

Section 103D-308, HRS, provides that an invitation for bid, or any or all bids, may be rejected in whole or in part as may be specified in the solicitation, when it is in the best interest of the governmental body which issued the invitation, in accordance with rules adopted by the procurement policy board created in Section 103D-104, HRS, and more thoroughly explained in subchapter 11, Sections 3-122-96 and 3-122-97, HAR. The reasons therefore shall be made part of the contract file.

3.10 CAMPAIGN CONTRIBUTIONS BY STATE AND COUNTY CONTRACTORS

Bidders should be aware that if awarded the contract, Section 11-355, HRS, prohibits campaign contributions from State or County government contractors during the term of the contract if the contractors are paid with funds appropriated by a legislative body.

3.11 STATUTORY REQUIREMENTS OF SECTION 103-55, HRS

The Bidder is advised that Section 103-55, HRS, provides that the services to be performed shall be performed by employees paid at wages not less than wages paid to public officers and employees for similar work. The Bidder is further advised that in the event of an increase in wage rates to public employees performing similar work during the contract period, the Bidder will be obliged to provide wages no less than those increased wages.

The Bidder shall be further obliged to notify its employees performing work under the contract of the provisions of Section 103-55, HRS, and of the current wage rates for public employees performing similar work. The Bidder may meet this obligation by posting a notice to this effect in the Bidder’s place of business in an area accessible to all employees, or the Bidder may include such notice with each paycheck furnished to the employee.

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot

To assist the Bidder in determining whether the work of its employees to be performed is similar to work performed by public employees, Table 1 below provides class specifications and the minimum basic hourly wages paid to the public employee positions that perform similar services (see also Attachment 3 for Position Class

Specifications/Minimum Qualifications).

Table 1. State position class specifications and basic hourly wages, effective as of April 1, 2026

Class

Code Class Title

Salary

Range

Bargaining

Unit (BU)

Min. Hourly

Rate

8.656 Parking and Security Officer I SR09 03 $19.23

8.658 Parking and Security Officer II SR10 03 $20.03

8.660 Parking and Security Supervisor SR14 03 $24.28

Accordingly, the Bidder shall consider the aforementioned wage rates when preparing its bid. The Bidder shall also submit a signed Wage Certificate (see Bid Form page 7) as an attachment on HIePRO.

The Contractor will be responsible for ensuring its employees are paid no less than wages paid to public workers for similar work throughout the term of the contract, including any contract extension terms (see Section 3.13 Contract Price Adjustment Pursuant to Section

103-55, HRS).

3.12 PAYROLL AFFIDAVITS

The Contractor shall be required to provide payroll affidavits in compliance with Section

103-55, HRS.

3.13 CONTRACT PRICE ADJUSTMENT PURSUANT TO SECTION 103-55, HRS

At the release of this IFB, only the current wages of State employees performing similar work are known. Should those wages increase during any period of the contract, including supplemental contract terms, the Contractor may request an increase in contract price in accordance with Section 103-55, HRS. The increase requested must result in an increase in wages to the Contractor's employees performing the work herein, including any increase in costs for benefits required by law that are automatically increased as a result of increased wages, such as federal old age benefit, workers compensation, temporary disability insurance, unemployment insurance, and prepaid public health insurance.

The Contractor’s request for increase must meet the following criteria:

1. At the time of a request, the Contractor must provide documentation to show that it is in compliance with Section 103-55, HRS, i.e., its employees are being paid no less than the current wage of the State position listed herein. Documentation shall

Parking Management, Operations and Maintenance Services for the Kewalo Basin Harbor Diamond Head Parking Lot include the employees' payroll records and a statement that the employees are being utilized for the contract.

2. At the time of bidding, the Contractor must have specified on the appropriate Bid

For…