Attachment L6_Labor Category Descriptions.docx

MES-C LABOR CATEGORY DESCRIPTIONS

1. Project Manager – Senior: Serves as the project manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level TMs, Government management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

Education/Experience: BA/BS in a technical or managerial discipline and PMP with at least 10 years of experience.

2. Scheduler Develops, updates and maintains the Integrated Master Schedule (IMS) incorporating multiple project level schedules. Develop, update and maintain various project level schedules. Proficiency with Microsoft Project required.

Education/Experience: At least 3 years of experience.

3. Technical Writer: Develops, writes and edits material for reports, manuals, briefs, instructions books, catalogs and related technical and administrative publications. Assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents. Education/Experience: BA/BS with at least 3 years of experience.

4. Administrative Assistant: Assists in the preparation of management plans and reports. Coordinates schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/ presentations and IPR preparation. Performs analysis, development and review of program administrative operating procedures. Assists in the preparation of presentation graphics and supports the development of contract deliverables and reports by developing and updating graphic presentations to improve the quality and enhance the usability of these documents. Responsible for integrating the graphics generated with automated tools and the deliverable documents.

Education/Experience: At least 3 years of experience.

5. Information Security – Senior: Subject Matter Expert in all functional and technical requirements associated with Information Assurance (IA) position requirements as specified in DoD Directive 8570.01-M. Applies extensive knowledge of a variety of the IA field's concepts, practices, and procedures to ensure the secure integration and operations of all computer enclave systems. Works independently to evaluate and solve complex IA related problems quickly and completely. Supports, monitors, tests, and troubleshoots hardware and software IA problems pertaining to the enclave environment. Prepares and/or oversees the preparation of IA certification and accreditation documentation. Develops system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands for complex network and enclave systems. Supports customers at the highest levels in the development and implementation of doctrine and policies. Provides leadership and guidance in the development, design and application of solutions implemented by more junior staff members. May have top-level management responsibilities. Coordinates with senior representatives within the customer organizations to establish and define programs, resources and risks. Applies expertise to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Provides guidance and direction to other professionals and serves in a consulting and/or advisory capacity. Education/Experience: MA/MS in a technical discipline with at least 15 years of experience.

6. Information Security – Intermediate: Under general technical supervision, performs network monitoring, analysis and reporting in accordance with the provisions of DoD Directive 8570.01-M. These skills and their associated duties may include the following: Intrusion: Examines potential security violations, incidents, malicious activity and attacks to determine if policy has been breached, assesses the impact, and preserves artifacts. Enters and tracks events and incidents. Supports incident escalation and assesses probable damages, identifies damage control and remediation, and assists in developing courses of action.. Recommends, schedules, and performs IA system repairs, systems administration, and maintenance. Analyzes patterns of non compliance or attacks and recommends appropriate actions to minimize security risks and insider threat. Supports the design and execution of exercise scenarios. Specialist: Implements, and monitors policies and procedures reflecting the legislative intent of applicable laws and regulations. Prepares, distributes, and maintains plans, instructions, guidance, and standard operational procedures concerning Information Security. Participates in IA risk assessments during the C&A process. Prepares, reviews, and evaluates documentation of compliance. Prepares recommendations for the DAA. Reviews IA and IA enabled software, hardware, and firmware for compliance with appropriate security configuration guidelines, policies, and procedures. Reviews IA security plans. Identifies alternative functional IA security strategies to address organizational security concerns. Reviews security safeguards to determine that security concerns identified in approved policies, plans, and doctrine have been fully addressed. Develops and implements programs to ensure that systems, network, and data users are aware of, understand, and follow IA policies and procedures. Education/Experience: BA/BS with at least 5 years of experience.

7. Logistics Analyst- Senior: Performs logistic support functions. Must be familiar with the principles of purchasing, handling, control and transportation of material and other property. Works independently. Performs tasks in support of logistics projects. Develops, upgrades and improves systems for tracking and reporting material, material handling procedures and scheduling. Directs and supervises other Logistics Analysts or logisticians. Education/Experience: BA/BS with at least 10 years of experience.

8. Logistics Analyst- Intermediate: With minimal direction, performs logistic support functions. Must be familiar with the principles of purchasing, handling, control and transportation of material and other property. Works under limited supervision. Performs tasks in support of logistics projects. Develops, upgrades and improves systems for tracking and reporting material, material handling procedures and scheduling. May supervise other Logistics Analysts or Logisticians.

Education/Experience: BA/BS with at least 5 years of experience.

9. Logistics Analyst- Associate: Under broad direction, performs logistic support functions. Must be familiar with the principles of purchasing, handling, control and transportation of material and other property. Works under general supervision. Performs tasks in support of logistics projects. Develops, upgrades and improves systems for tracking and reporting material, material handling procedures and scheduling.

Education/Experience: 3 years of experience.

10. Network Engineer – Senior: Establishes Network information requirements using analysis of the Network engineer(s) in the development of enterprise-wide or large-scale networking infrastructure (CAN, MAN, WAN). Designs architecture to include the software, hardware and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. . Ensures that the network/transport layers of the common operating environment are compliant. Evaluates analytically and systematically problems of work flows and network usage, organization and planning and develops appropriate corrective action. Provides daily supervision and direction to staff. Must have appropriate clearance level to support assigned program.

Education/Experience: BA/BS in a technical discipline with at least 10 years of experience.

11. Network Engineer - Intermediate: Under broad direction, provides technical leadership in the planning, investigation, design, and implementation of physical and logical communications solutions having network-wide impact. Influences team members, the customer, and vendors to define, analyze, and provide solutions for the customer’s voice, data, and image communications requirements. Prepares complex workprints and schematics to define and illustrate entire network structures and solutions. Identifies and recommends new design tools for use in communications projects. Evaluates projected corporate network usage and provides and implements media solutions. Participates in and influences marketing proposals and studies by providing costing models, reports, and technical solutions for network-wide projects. Identifies product modifications and influences vendors to incorporate these changes into their products. Plans, designs, and implements network managements systems to monitor, diagnose, control, and measure performance of multiple communication networks. Identifies, analyzes, and recommends new network administrative systems for entire networks to ensure accurate network inventory and timely implementation.

Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

12. Network Engineer- Associate: Collects and implements network information requirements using analysis in the development of enterprise-wide or large-scale networking infrastructure (CAN, MAN, WAN). Implements architecture to include the software, hardware and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. . Evaluates problems in network usage, organization and planning and develops appropriate corrective action. Works with internal team, the customer, and vendors to define, analyze, and provide solutions for the customer’s voice, data, and image communications requirements. Uses design tools to evaluate projected network usage and produce media, technical and cost solutions for multiple networks. Selects and configures hardware and software for multiple-site networks, plans, designs, and implements network management systems to monitor, diagnose, control, and measure performance of communications networks that impact multiple sites. Uses and recommends changes to network administration systems to ensure accurate network inventory and timely implementation. Education/Experience: BA/BS with at least 3 years of experience.

13. Lab Manager – Intermediate: Manages laboratory. Ensures coordination with team, maintenance of security standards, and asset management. Provides oversight and coordination with testing staff across organizations. Provides input to lab schedule to ensure interdependencies are tracked and potential conflicts are avoided.

Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

14. Operation Director – Senior: Oversees the day to day activities of the engineering team. Delegates tasking to ensure effective program operation. Provide expert support, analysis and research to resolve and facilitate project team success. Provide technical direction and has extensive technical expertise in the areas of requirement development, operations and integration of multiple systems.

Education/Experience: BA/BS in a technical discipline with at least 10 years of experience.

15. Operations Manager: Manages computer operations. Ensures production schedules are met. Ensures computer system resources are used effectively. Coordinates the resolution of production-related problems. Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services. Supervises staff operations.

Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

16. Subject Matter Expert – Senior: Provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter. Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Thinks independently and demonstrates exceptional written and oral communications skills. Applies advanced technical principles, theories, and concepts. Contributes to the development of new principles and concepts. Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious. Works under consultative direction toward predetermined long-range goals and objectives. Assignments are often self-initiated. Determines and pursues courses of action necessary to obtain desired results. Develops advanced technological ideas and guides their development into a final product. Expertise is in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management), or a specific functional area (e.g., finance, logistics, and operations research).

Education/Experience: MA/MS with at least 15 years of experience.

17. Subject Matter Expert- Intermediate: With minimal direction, provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter. Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Thinks independently and demonstrates exceptional written and oral communications skills. Applies extensive technical expertise, and has full knowledge of other related disciplines. Guides the successful completion of major programs and may function in a project leadership role. Develops technical solutions to complex problems that require the regular use of ingenuity and creativity. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Expertise is in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management), or a specific functional area (e.g., finance, logistics, and operations research).

Education/Experience: BA/BS with at least 10 years of experience.

18. System Administrator – Senior: Organizes and directs the configuration and operation of information management systems. Responsible for directing the work of other system administrators to provide the day-to-day system administration to include system and resource optimization, and user assistance. Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations. Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment. Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

19. System Administrator – Intermediate: Supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Education/Experience: BA/BS in a technical discipline with at least 3 years of experience.

20. System Architect: Provides technical leadership for specifying, designing, implementing, testing, accrediting, deploying, and sustaining enterprise system and service architectures in a distributed, net-centric environment. Leverages DoD policies, architectural frameworks, and commercial best practices to design and develop Service Oriented Architectures that satisfy enterprise scale requirements. Leads system architects and engineers in decomposing an enterprise architecture into system components and services for analysis, design, implementation, testing, accreditation, deployment, and sustainment. Keeps abreast of new enterprise architecture solutions including leading edge technologies such as grid computing, cloud computing, and Service Oriented Architecture (SOA). Maintains technical currency on evolving technology trends and available COTS products that implement these technologies.

Education/Experience: BA/BS with at least 5years of experience.

21. System Engineer - Senior: With minimum guidance provides top-level technical expertise, including performing in-depth and complex software systems programming and analysis. Designs architectures to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for open systems and DoD architectures. Determines and identifies high level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture. Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades. Formulates and defines specifications for operating system applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer. Creates detailed design specifications for use by software development staff members. Interacts with project management to plan project schedules and technical direction. Develops software design documents and technology white papers. Instrumental in selection of hardware, software and program improvement. Responsible for developing high level system design diagrams and for program design, coding, testing, debugging and documentation. Reviews existing programs and assists in making refinements, reducing operating time and improving current techniques. Instructs, directs, and checks the work of other task personnel. Instructs, directs, and checks the work of other task personnel. Responsible for quality assurance review and the evaluation of existing and new software products.

Education/Experience: BA/BS in a technical discipline with at least 10 years of experience.

22. Systems Engineer- Intermediate: Under minimal direction, provides specialized expertise within multiple systems, software disciplines, as well as general knowledge of related disciplines, applications implications, and customer areas. Responsible for performing in-depth analysis and technical support of systems software products, including complex problem resolution, design, development, testing, operational integration, and user support. Assists in the planning and conversion for new hardware/software products. Maintains currency, debugs and configures related software products. Provides operating systems planning and evaluation for performance analysis, capacity planning and hardware upgrades. Works from specifications to develop or modify operating systems applications. Assists with design, coding, benchmark testing, debugging and documentation of programs. Interfaces with other system support groups to resolve problems, setting standards and improving overall efficiency of the operating system. Designs, codes, tests and implements tools for operations automation. Works on most phases of software systems programming applications, and may require instruction and guidance in other phases.

Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

23. Systems Engineer- Associate: Under specific direction, responsible for routine and basic system products. Maintains currency, debugs, and configures related software products. Interfaces with other system support groups to resolves problems. Designs, codes, test and submit input to the planning and conversion for new hardware/software products. Prepares product documentation. May interface with customers to gather information on system requirements or problems.

Education/Experience: BA/BS in a technical discipline with at least 3 years of experience.

24. Test Engineer- Senior: Subject matter expert providing testing expertise for support of user requirements of complex to highly complex software/hardware applications. Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection. Responsible for ensuring that the test design and documentation support all applicable client, agency or industry standards time lines and budgets. Responsible for ensuring that testing conclusions and recommendations are fully supported by test results, and project managers are fully informed of testing status and application deviations from documented user requirements. Education/Experience: BA/BS in a technical discipline with at least 10 years of experience.

25. Test Engineer- Intermediate: Performs analysis of documented user requirements and directs or assists in the design of test plans in support of user requirements for moderately complex to complex software/hardware applications. Reviews user application system requirements documentation; designs, defines and documents unit and application test plans; transforms test plans into test scripts and executes those scripts. May participate in all phases of risk management assessment and software/hardware development under the direction of a Senior Test Engineer. Responsible for ensuring proper execution of test scripts and documentation of test results in test logs or defect tracking systems. Responsible for ensuring that the test designs and documentation support all applicable client, agency or industry standards, time lines and budgets. Responsible for the development of test data to be used in performing the required tests. Responsible that testing conclusions and recommendations are fully supported by test results, and those project managers are fully informed or testing status and application deviations from documented user requirements. Responsible for/or assists in the analysis of test results, documents conclusions and makes recommendations as supported by such analysis. Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.

26. Test Engineer- Associate: Performs formal system testing activities for a particular project or subset of a larger project under supervision of more experienced test personnel. May participate in support of user requirements for simple to moderately complex software/hardware applications under the direction of a Senior Test Engineer. Executes defined test cases and procedures as detailed in the test documentation. Assists with the collection of data and technical information used in the development of test documentation. Assists in the development of test data to be used in performing required tests. Responsible for documentation of test results in the proper logs and/or tracking systems. Participates in selected phases of risk management assessment and software/hardware development under the direction of more experienced personnel. May participate in the development of test scripts and is responsible for ensuring proper execution of those test scripts. Under the direction of more experienced personnel, may be responsible for ensuring that test designs and documentation supports selected client, agency or industry standards and time lines. Responsible for ensuring that testing conclusions and recommendations are supported by test results. Responsible for or assists in the analysis of test results and documents conclusions.

Education/Experience: BA/BS with at least 3 years of experience.

27. Voice Engineer – Senior: Has in-depth knowledge in multiple aspects of telecommunications; and/or internetworking; and/or data systems networking. This individual has broad knowledge in one or more areas of the telecommunications, internetworking, and video, voice, and data network converged networks (VVIDs) network arena, and may have specialized knowledge in one or more of the following areas: routing and switching infrastructures, transport technologies, network management, IP telephony integration, advanced network security, ISP/ dial-up, system network architecture (SNA)/IP migration. Is capable of supporting IP, frame relay, and asynchronous transfer mode (ATM)—VVID networks. Capable of supervising and managing the implementation of specific aspects of telecommunications, internetworking, and data systems networking; also capable of supervising a team of engineers in highly complex data, internetworking, and telecommunications network projects. Provides lead engineer support for a specific technology area associated with telecommunications, internetworking, data systems networking, and computer telephony integration (CTI)/VVID networks. Performs technical lead management responsibilities for the specific areas above. Provides in-depth analysis on interoperability, protocols, and services, as well as migration and technology transfer programs for CTI and VVID networks. Provides advanced technical support in one or more specific areas associated with network-architecture technologies, interoperability, and integration for CTI/VVID networks. May perform other duties as required.

Education/Experience: BA/BS in a technical discipline with at least 5 years of experience.