HC1028-18-R-0086_RFP.pdf

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81 - 92 H 93 - 97 dustie.m.thompson.civ@mail.mil

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 97

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

HC1028 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

DUSTIE M. THOMPSON 618-229-9127

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 10

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

11 - 35 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

37 - 38 K REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 39 - 41 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIO NS AND INSTRUCTIO NS

PART III - LIST O F DO CUMENTS, EXHIBITS AND O THER ATTACHMENTS

42 - 73

PART II - CO NTRACT CLAUSES

DISA/DITCO-SCOTT-PL83

2300 EAST DRIVE

SCOTT AFB IL 62225-5406

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

74 - 80

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

05 Jun 2018

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

HC102818R0086

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot

CLIN 0001-LABOR

FFP

NON-PERSONAL. Naval Circuit Management Office Program Management Support. The contractor shall provide contract-level management support to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor shall invoice in accordance with the approved invoice/payment schedule.

FOB: Destination

NET AMT

0002 1 Lot CLIN 0002-Travel

COST

Travel shall be in accordance with the Joint Travel Regulation (JTR). All travel must show the specific detail, if known (e.g., number of days, locations, number of personnel, etc.). Travel shall be authorized by the Contracting Officer Representative (COR) in writing prior to performance and will be paid IAW FAR Part 31.205-46. No profit or fee will be authorized for travel. Applicable burdens, e.g., G&A, may apply to travel IAW the schedule contractor’s accounting practices.

ESTIMATED COST

0003 1 Lot CLIN 0003-Other Direct Costs

COST

Other Direct Costs (ODC) shall be in accordance with the Performance Work Statement. The contractor shall obtain materials at the most advantageous prices available to the Government. ODC's shall be authorized by the COR, in writing, prior to purchase. All ODCs shall annotate the specific detail (e.g., quantity, part number, manufacturer, etc.) to include supporting documentation to justify the costs (i.e., price quotes, price history, etc.). No profit or fee will be authorized for ODCs.

0004 1 Lot CLIN 0004-Task 8: Transition

FFP

NON-PERSONAL. The contractor shall develop and execute a post-award transition plan to effectively and efficiently transition ongoing support from the incumbent contractor. This includes a review and update of all appropriate documentation required to support a smooth and efficient transition as well as conducting hands-on knowledge transfer with the incumbent contractor.

Period of Performance: 22-OCT-2018 TO 21-NOV-2018

1001 1 Lot

OPTION CLIN 1001-LABOR

FFP

NON-PERSONAL. Naval Circuit Management Office Program Management Support. The contractor shall provide contract-level management support to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor

1002 1 Lot OPTION CLIN 1002-Travel

COST

Travel shall be in accordance with the Joint Travel Regulation (JTR). All travel must show the specific detail, if known (e.g., number of days, locations, number of personnel, etc.). Travel shall be authorized by the Contracting Officer Representative (COR) in writing prior to performance and will be paid IAW FAR Part 31.205-46. No profit or fee will be authorized for travel. Applicable burdens, e.g., G&A, may apply to travel IAW the schedule contractor’s accounting

1003 1 Lot OPTION CLIN 1003-Other Direct Costs

COST

Other Direct Costs (ODC) shall be in accordance with the Performance Work Statement. The contractor shall obtain materials at the most advantageous prices available to the Government. ODC's shall be authorized by the COR, in writing, prior to purchase. All ODCs shall annotate the specific detail (e.g., quantity, part number, manufacturer, etc.) to include supporting documentation to justify the costs (i.e., price quotes, price history, etc.). No profit or fee will be authorized for

2001 1 Lot

OPTION CLIN 2001-LABOR

FFP

NON-PERSONAL. Naval Circuit Management Office Program Management Support. The contractor shall provide contract-level management support to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor

2002 1 Lot OPTION CLIN 2002-Travel

COST

Travel shall be in accordance with the Joint Travel Regulation (JTR). All travel must show the specific detail, if known (e.g., number of days, locations, number of personnel, etc.). Travel shall be authorized by the Contracting Officer Representative (COR) in writing prior to performance and will be paid IAW FAR Part 31.205-46. No profit or fee will be authorized for travel. Applicable burdens, e.g., G&A, may apply to travel IAW the schedule contractor’s accounting

2003 1 Lot OPTION CLIN 2003-Other Direct Costs

COST

Other Direct Costs (ODC) shall be in accordance with the Performance Work Statement. The contractor shall obtain materials at the most advantageous prices available to the Government. ODC's shall be authorized by the COR, in writing, prior to purchase. All ODCs shall annotate the specific detail (e.g., quantity, part number, manufacturer, etc.) to include supporting documentation to justify the costs (i.e., price quotes, price history, etc.). No profit or fee will be authorized for

3001 1 Lot

OPTION CLIN 3001-LABOR

FFP

NON-PERSONAL. Naval Circuit Management Office Program Management Support. The contractor shall provide contract-level management support to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor

3002 1 Lot OPTION CLIN 3002-Travel

COST

Travel shall be in accordance with the Joint Travel Regulation (JTR). All travel must show the specific detail, if known (e.g., number of days, locations, number of personnel, etc.). Travel shall be authorized by the Contracting Officer Representative (COR) in writing prior to performance and will be paid IAW FAR Part 31.205-46. No profit or fee will be authorized for travel. Applicable burdens, e.g., G&A, may apply to travel IAW the schedule contractor’s accounting

3003 1 Lot OPTION CLIN 3003-Other Direct Costs

COST

Other Direct Costs (ODC) shall be in accordance with the Performance Work Statement. The contractor shall obtain materials at the most advantageous prices available to the Government. ODC's shall be authorized by the COR, in writing, prior to purchase. All ODCs shall annotate the specific detail (e.g., quantity, part number, manufacturer, etc.) to include supporting documentation to justify the costs (i.e., price quotes, price history, etc.). No profit or fee will be authorized for

4001 1 Lot

OPTION CLIN 4001-LABOR

FFP

NON-PERSONAL. Naval Circuit Management Office Program Management Support. The contractor shall provide contract-level management support to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor

4002 1 Lot OPTION CLIN 4002-Travel

COST

Travel shall be in accordance with the Joint Travel Regulation (JTR). All travel must show the specific detail, if known (e.g., number of days, locations, number of personnel, etc.). Travel shall be authorized by the Contracting Officer Representative (COR) in writing prior to performance and will be paid IAW FAR Part 31.205-46. No profit or fee will be authorized for travel. Applicable burdens, e.g., G&A, may apply to travel IAW the schedule contractor’s accounting

4003 1 Lot OPTION CLIN 4003-Other Direct Costs

COST

Other Direct Costs (ODC) shall be in accordance with the Performance Work Statement. The contractor shall obtain materials at the most advantageous prices available to the Government. ODC's shall be authorized by the COR, in writing, prior to purchase. All ODCs shall annotate the specific detail (e.g., quantity, part number, manufacturer, etc.) to include supporting documentation to justify the costs (i.e., price quotes, price history, etc.). No profit or fee will be authorized for

9999 1 Lot

OPTION CLIN 9999-SURGE SUPPORT

COST

OPTIONAL CLIN. The Government may require surge support during the base or any option period and surge modifications will be in-scope to provide increased support. Surge support is OPTIONAL and is not a guarantee. If the Government determines that an increased quantity of support is required for the task areas defined in the PWS, the Government reserves the right to exercise the Surge Option. The Contracting Officer will provide written notice to the Contractor at least 7 calendar days prior to any unilateral exercise of the Surge Option. In the event the Government does elect to exercise the Surge Option, surge support will be realigned under new or existing CLINs for the relevant task areas identified in the PWS, and an equal amount will be deducted from the Surge CLIN not-to-exceed amount. Surge support will be provided at the same labor rates proposed and found fair and reasonable at time of contract award for the applicable period of performance. When surge support is realigned under cost-type CLINs, if actual, reimbursable labor rates exceed the labor rates originally proposed and found fair and reasonable at time of contract award, the contractor is only entitled to a fee amount based on the originally proposed labor rates.

Additional services may be required to increase the delivery of capabilities to additional user communities. Surge CLIN 9999 is established at 49% of the total contract value to give the government the flexibility to execute an increased level of effort as required.

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

as of June 4, 2018

Contract Number: Completed upon award Contact Type: Firm Fixed Price

1. Contracting Officer Representative (COR).

a. Primary COR.

Name: Completed upon award Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

Fax Number:

E-Mail Address:

b. Alternate COR.

Name: Completed upon award Organization:

DODAAC

Address:

Phone Number:

E-Mail Address:

2. Contract Title. Naval Circuit Management Office Program Management

3. Background. The mission of the Defense Information Systems Agency (DISA) is to plan, engineer, develop, test, acquire, implement, operate, and maintain information systems for Command, Control, Communications, Computers and Intelligence (C4I) mission support under all conditions of peace and war. Consistent with this mission, the Agency's primary goal is to provide quality information services to the Department of Defense (DoD), with emphasis on supporting the needs of the military services. One of the Agency’s initiatives for achieving this goal includes the implementation, operation, and maintenance of the Defense Information System Network (DISN).

To manage DISN implementation efforts and long distance communications for the Department of the Navy, the Naval Communications Management Office (NCMO) was established. It is the mission of the Long Haul Communications Division, N813, to act as the central office for designing, provisioning and managing long-haul telecommunications resources and assets (circuits and network requirements) associated with the Department of the Navy, Department of Defense (DoD), and other federal long-haul telecommunications systems and networks. N813 develops plans, policies, and procedures to insure timely and cost-effective methods for provisioning of Navy telecommunications requirements. N813 also coordinates the biennial review and revalidation of leased communications services, facilities and equipment.

4. Objectives. The objective is to provide support services to the NCMO program office to enable them to perform their assigned tasks in support of the mission as described above. With these support services, the NCMO staff can provide additional capabilities to care for customer requirements as the demand on the network ebbs and flows through additions, modification and deletion of network components.

5. Scope. The contractor shall provide contract-level management to include administrative, clerical and documentation support services, including planning for deployment of reserve and contingent military units. The contractor shall provide, in compliance of this PWS, implementation support to include planning and test and evaluation activities on a wide range of communications equipment, networks and provisioning requirements. The contractor shall provide technical documentation support in the management of DISN inventory to transition services onto the DISN. The contractor shall create, operate and manage databases consistent with the provisioning of circuits and contain any historical information necessary to support continued operation.

5.1 Identification of Possible Significant Growth. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 49% of the contractor’s total proposed cost/price for the base and all option periods, excluding any six-month extension of services pursuant to FAR 52.217-8.

6. Performance Requirements.

6.1 Task 1 - NCMO Leadership Support:

The NCMO Leadership is responsible for directing and oversight of all activities of the NCMO to ensure long haul terrestrial connectivity, IP address Management, and Circuit Portfolio Management for the Department of Navy and Marine Corps; ensures all configurations meet customer requirements with the most cost effective approach, as NCMO is responsible for the management of the Office of the Chief of Naval Operations’ (OPNAV) funding.

Contracting team assigned will perform activities and duties in support of the NCMO Division Director, Division Leads, and any appropriate personnel identified to improve the overall operational activities of the NCMO.

Contractor shall work with the NCMO Division Director, Division Leads, and any appropriate personnel identified by the Director/Leads to perform this activity.

The contractor shall define change criteria; review, assessment, and validation of organizational structures and processes; outlining NCMO specific mission, vision, and goals; review and implementation of recommended alternatives to improve upon the NCMO’s mission, vision, functions and tasks to provide improved overall value to the Navy. The contractor shall work with team leads to manage/share resources.

6.1.1 Subtask 1. The contractor shall provide expert and objective management support to assist in facilitating and executing NCMO’s goals inclusive of strategic, financial, operational, and tactical requirements.

6.1.2 Subtask 2. The contractor shall provide capability in a broad spectrum of business transformation approaches, methods, tools, and techniques encompassing: Organizational Design and Development; Process Design and Development to include LEAN and Six Sigma; Strategic Planning; Customer Relationship Management (CRM); Change Management and Facilitation.

6.1.3 Subtask 3. The contractor shall provide IT Portfolio Management support services for 38 Naval major commands.

6.1.4 Subtask 4. The contractor shall design and develop training, communicate all planning and delivery, promote organizational culture improvement initiatives, and manage human capital and employee performance.

6.1.5 Subtask 5. The contractor shall ensure Standard Operating Procedures (SOPs) are maintained and kept current for internal and external training and turnover purposes.

6.1.6 Subtask 6. The contractor shall provide continuous process improvement (CPI).

6.1.7 Subtask 7. The contractor shall initiate, plan, implement, monitor and control NCMO functional and process performance management.

Task 1 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- Monthly Status Report

- Training manuals delivery schedules

- Brief preparation and presentation

- Team Integration

- Studies and Reports

- Recommendations to improve upon the NCMO’s mission, vision, functions and tasks.

6.2 Task 2 - Mission Support:

NCMO’s Mission Support Division provides business support to the NCMO organization through oversight of funding, circuit contract management, the review and interpretation of policies that may directly and indirectly influence the NCMO, process improvement, and maintaining business metrics and goal achievements, and NCMO organizational support services planning and execution.

6.2.1 Subtask 1. The contractor shall provide policy and governance review and oversight to include review, interpret and assessment of all relevant Department of Defense (DoD), Department of the Navy (DON), Navy Information Forces (NAVIFOR), and DISA Instructions, Directives and policies for maintenance of NCMO’s Mission Functions & Tasks (MF&Ts).

Development of communication policy and/or procedures.

6.2.2 Subtask 2. The contractor shall provide NCMO Knowledge Management via Microsoft Office SharePoint. Contractor shall monitor internal and external portals for Personally Identifiable Information (PII) and archive documents approximately once per year.

6.2.3 Subtask 3. The contractor shall carry out all administrative duties, such as filing, typing, note-taking, copying, answering and directing phone calls, organizing/scheduling meetings and appointments.

6.2.4 Subtask 4. The contractor shall prepare briefs, and produce/distribute correspondence and documentation.

Task 2 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- SOP Documents for all Processes/Procedures

- Annual archive of documents on internal and external portals

6.3 Task 3 - Order Management:

The NCMO Order Management Division is responsible for acting on customer requirements, as received through the DISA’s Storefront Application, to ensure Telecommunication Requests (TRs) are processed properly and within established timeframes; provides customer support to gain further information on specific TR specifications as well as answer and address any additional customer inquiries and concerns. Contracting team assigned to perform activities and duties within the Order Management Division will work with the NCMO Division Director, Division Leads, and any appropriate personnel identified to perform the necessary and appropriate operational activities.

6.3.1 Subtask 1. The contractor shall provide daily circuit provisioning; process and route all incoming Telecommunications Requests (TRs), approximately 1,000 TRs per month, and provide telecommunications request assistance to customer on a daily basis.

6.3.2 Subtask 2. The contractor shall manage approximately 4,000 DISA Storefront user roles for Naval customers, providing visibility on key roles and provide guidance and support.

6.3.3 Subtask 3. The contractor shall manage Review and Revalidation (R&R) for all 38 Naval major commands. R&R will be performed every 2 years for 35,000 long haul line items (staggered throughout the year).

Task 3 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- Telecommunication Requests

- Current Telecommunications Service Inventory

- Monthly report on all services reviewed and revalidated

- Forecast of services with upcoming R&R due dates

- Organize and deliver training to internal and external customers on Storefront and R&R processes

6.4 Task 4 - Circuit Information Management Toolset Support (Task 4 requires TOP-Secret clearance)

The Circuit Information Management Toolset (CIMTS) provides the NCMO with the capability to automate the Office of Record (OOR) and Navy Network Information Center (NNIC) requirements, ticket processing requirements, provide visibility of various projects the NCMO is currently working on, as well as act as the central mechanism for Naval customers to reach all data types needed for proper enterprise network management. Both the OOR and the NNIC act as a central reporting mechanism for data retrieval, allowing Naval customer’s one consolidated repository for most of their circuit and IP address portfolio management needs.

Contracting team assigned to perform activities and duties associated with CIMTS development and maintenance support will work with the NCMO Division Director, Division Leads, and any appropriate personnel identified to perform the necessary and appropriate operational activities.

6.4.1 Subtask 1. The contractor shall support NCMO operations and continue to identify processes in the organizations that will benefit from automation and system refinement and enhance CIMTS functionality.

6.4.2 Subtask 2. The contractor shall define, plan, implement, and deliver approximately 5 additional modules for the CIMITS application that will facilitate the process automation and refinement; gather and document all related requirements; and complete testing once changes have been implemented.

6.4.3 Subtask 3. The contractor shall prepare quarterly recommendations for telecommunication inventory business rules to be implemented in CIMTS.

6.4.4 Subtask 4. The contractor shall identify and define the risks, benefits, and limitations of inserting new technology into the existing system/architectures and developing prototype solutions.

6.4.5 Subtask 5. The contractor shall provide functional demonstrations of CIMTS once per quarter.

6.4.6 Subtask 6. The contractor shall support the CIMTS Contingency Plan development, Certification and Accreditation (C&A) process, and STIG compliance for renewal of Authority to Operate (ATO) to include the development of written plans, testing for and evidence of STIG compliance, Plan of Actions and Milestones (POA&M), and scorecard for the C&A package.

6.4.7 Subtask 7. The contractor shall provide support for the Software Engineering efforts to include the software design, development, implementation, test, deployment, and documentation of prototype and operational systems and enhancements for existing Joint systems. Utilization of certified software and computer personnel shall also be required.

6.4.8 Subtask 8. The contractor shall create and manage web service operations and resources.

Managing the connection to DISA that will be used to host web services to our Naval customers.

Creation and management of customer accounts, USER ID/Passwords, user access to the various types of operations that can be performed on a Web Service and its associated files.

6.4.9 Subtask 9. The contractor shall support and uphold the performance, integrity and security of the database via database administration.

Task 4 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- Project Plan and Status Report

- Project Timeline

- Requirements Documentation and Traceability

- Deploy CIMTS production web applications to SIPRNET

- Organize and deliver training on CIMTS application and modules

6.5 Task 5 - Business Relationship Management Support

The Business Relationship Management (BRM) Division within the NCMO is responsible for understanding the services and capabilities of the organization, fulfilling the needs of the customers, and considering potential stakeholders’ constraints to build, maintain, and lead successful relationships with any and all external business partners; provides both strategic direction and tactical support to the NCMO customers and stakeholders to include but not limited to OPNAV, the Secretary of the Navy (SECNAV), United States Marine Corps (USMC), NMCI, Echelon IIs, COCOMs, DISA, and commercial service providers.

Contracting team assigned to perform activities and duties within the Business Relationship Management Division will work with the NCMO Division Director, Division Leads, and any appropriate personnel identified to perform the necessary and appropriate operational activities.

6.5.1 Subtask 1. The contractor shall provide customer-facing point of contact (POC) for terrestrial circuit and IP address life-cycle issue management to include customer and stakeholder communication; educate stakeholders to NCMO’s mission, vision, and value in supporting the DON enterprise.

6.5.2 Subtask 2. The contractor shall develop capabilities and interactions between NCMO and stakeholders in evaluating and reporting on suppliers’ performance and costs, providing comparisons to identify the most cost conscious options.

6.5.3 Subtask 3. The contractor shall provide support with special projects such as the BRAC, Networx 2020, Low-Speed Time Division Multiplexi (LSTDM) and circuit modernization projects.

6.5.4 Subtask 4. The contractor shall manage 38 Naval circuit portfolios and gather future requirements.

6.5.5 Subtask 5. The contractor shall provide monthly program reporting and metrics for 35,000 Naval long haul line items.

6.5.6 Subtask 6. The contractor shall provide subject matter expertise for special projects associated with designing, provisioning and managing long-haul telecommunications resources and assets (circuits and network requirements) for Department of the Navy, Department of Defense, and other federal long-haul telecommunications systems and networks. The contractor shall prepare reports and white papers, lead technical discussions, and present persuasive oral presentations and written products to senior officials on a wide range of technical topics as tasked by NCMO in support of stakeholders and customers. Examples include but are not limited to:

‒ Advising NCMO on the introduction of new technologies and processes associated with DoD’s Joint Information Environment (JIE) initiative such as the impact of the deployment of Joint Regional Security Stacks and the need to collect Cyber Analytics to promote network security. In addition, providing a business case/cost analysis to enable the NCMO to determine the Navy’s participation in the movement to increase mobility (i.e. wireless connectivity).

‒ Assisting NCMO in building a Plan of Action and Milestones (POA&M) on the phasing out of outdated technology as mandated by DoD.

‒ Assisting NCMO with increases to bandwidth infrastructure resulting from the enterprise email migration.

Task 5 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- Status Report on all Special Projects

- Libraries and webpages

6.6 Task 6 - Circuit Management Support (CMS)

The NCMO CMS Division provides technical solution oversight for the NCMO to include circuits, networks and architecture engineering; supports the TR process by providing technical review of incoming TRs and reconfiguration recommendations; supports the NCMO in reducing costs by strategically evaluating current and requested configurations.

Contracting team assigned to perform activities and duties within the Circuit Management Support Division will work with the NCMO Division Director, Division Leads, and any appropriate personnel identified to perform the necessary and appropriate operational activities.

6.6.1 Subtask 1. The contractor shall review, assess, and recommend enhancements to improve interoperability to meet DON’s emerging needs.; improve IT operational performance while minimizing user disruptions and cost; and support new customer services through installed base enhancements and emerging technologies, validate & perform a technical evaluation of circuit requests.

6.6.2 Subtask 2. The contractor shall provide technical guidance to major program management including NMCI, NGEN, ONENET, Shore Tactical Networks, PSNET and Piers.

6.6.3 Subtask 3. The contractor shall manage and monitor the bandwidth of Naval telecommunication services.

6.6.4 Subtask 4. The contractor shall manage and monitor all Naval DISN IS services located at approximately 80 DISN-IS sites.

Task 6 Deliverable(s):

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- System Requirements Specification

- Bandwidth Utilization Report

- Monthly DISN-IS Inventory

- Bandwidth growth analysis and trend analysis

- DISN-IS bandwidth analysis report

- Meeting minutes for all related teleconferences and conferences.

6.7 Task 7 - Naval Network Information Center Support

The Naval Network Information Center (NNIC) is responsible for assigning globally unique Internet Protocol (IP) address space, specifically and only for the purpose of supporting official DoD business, which meets customer requirements while conserving remaining address space;

maintains and reviews database of all addresses to validate address status.

Contracting team assigned to perform activities and duties within the Circuit Management Support Division providing Naval Network Information Center support will work with the NCMO Division Director, Division Leads, and any appropriate personnel identified to perform the necessary and appropriate operational activities.

6.7.1 Subtask 1. The contractor shall provide support for IP Address provisioning and life cycle management for over 20 million IP addresses. The contractor shall provide circuit validation services, validate IP requests and enterprise migration oversight and management.

6.7.2 Subtask 2. The contractor shall process IP requests from operational commands throughout the fleet (approximately 50 requests per month).

6.7.3 Subtask 3. The contractor shall administer NNIC environment of CIMTS at the DISA

DECC.

6.7.4 Subtask 4. The contractor shall gather, register, and import all existing Naval IP data into the NNIC database for management.

6.7.5 Subtask 5. The contractor shall act as an Approving Official (AO) for the DODNIC and coordinate administration of IP data at the DoD level.

6.7.6 Subtask 6. The contractor shall develop and create NNIC Approving Official, Database Administrator, and User Guide documentation for the proper use and maintenance of the NNIC portion of CIMTS.

6.7.7 Subtask 7. The contractor shall develop, maintain, and provide NNIC business rule training annually and keep NNIC User guide and Approving Official’s SOP updated with changes or revisions.

6.7.8 Subtask 8. The contractor shall improve NNIC functionality, agility and scalability.

Task 7 Deliverables:

- Individual Bi-weekly Status Reports

- Meeting Minutes for all meetings, teleconferences, and conferences

- Standard Operating Procedures for all Processes/Procedures

- Deploy NNIC production web applications to SIPRNET

- CMITS Trouble Ticket and Outage Report/User Documentation

- Plan of Action and Milestones

6.8 Task 8- Contractor Transition from Incumbent

The contractor shall develop and execute a post-award transition plan to effectively and efficiently transition ongoing support from the incumbent contractor. This includes a review and update of all appropriate documentation required to support a smooth and efficient transition as well as conducting hands-on knowledge transfer with the incumbent contractor.

Task 8 Deliverable:

Transition Plan

6.9 Task 9- Contract Management. The contractor shall provide a comprehensive management approach that ensures fully-trained, top-quality personnel are provided to meet all requirements of the PWS. Contractor shall prepare a Contract Management Plan describing the technical approach, organizational resources and management controls to be employed to meet the cost, performance and schedule requirements throughout contract execution.

The Contractor shall maintain a list of qualified personnel to fill vacancies that may occur. The Contractor shall make every reasonable attempt to fill any vacancy of a position described in the management plan in a time period not longer than a single billing cycle.

Task 9 Deliverable:

Management Plan

7. Performance Standards.

Performance Standard Acceptable Quality Level

(AQL)

Method of Surveillance

6.1.1 Subtask 1– NCMO

Leadership Support - Provide expert and objective management support to assist in facilitating and executing NCMO’s goals inclusive of strategic, financial, operational, and tactical requirements

Performance occurs with no required re-performance or re-work at least 80% of the time. Problems that occur are minor and are resolved in a satisfactory manner.

Routine inspection of deliverable products and services.

6.2.1 Subtask 1. Mission

Support - Policy and Governance review and oversight.

Materials contain required information and are delivered on time at least 90% of the time. Revisions that occur are minor and are resolved in a satisfactory manner

Routine inspection of the materials.

6.3.1 Subtask 1. Order

Management - Circuit Provisioning

Provide analysis of technical documents, drawings or specifications and report same.

Receive reports in a timely manner with comprehensive information that is relevant and technically acceptable.

6.4.7 Subtask 7. CMITS

- Software Engineering efforts

System Requirements Specification, Additions, changes or deletions shall be 95% accurate with minor changes

Routine inspection of deliverable products and services.

6.5.1 Subtask 1.

Business Relationship Management - Customer-facing Point of Contact (POC)

Technical Documentation shall be provided and shall be 80% complete with minor changes

Routine inspections of the materials.

6.6.1 Subtask 1 - Circuit

Management Support.

Provide analysis of technical documents, drawings or specifications and report

Receive reports in a timely manner with comprehensive same. The contractor shall perform this task with minimum government oversight.

information that is relevant and technically acceptable.

6.7.1 Subtask 1 – Naval

Network Information Center Support.

Technical Documentation shall be provided and shall be 80% complete with minor changes

Routine Inspections and Trouble Ticket Reports.

6.8 Transition Plan Provide a post-award

transition plan to effectively and efficiently transition ongoing support from the incumbent contractor

100% inspection

6.9 Management Plan Provide a comprehensive

management approach that ensures fully-trained, top-quality personnel are provided

100% inspection

8. Incentives (Positive and/or Negative): Both positive and negative performance will be documented in past performance reports/database, Contractor Performance Assessment Reporting System (CPARS), as appropriate and will be taken into consideration for follow-on work.

Positive Incentives - On fixed price contracts, incentives are provided for quality services accepted by the government by allowing the contractor to invoice for the services rendered.

Negative Incentives - When unacceptable performance occurs on fixed price contracts, the Government will withhold payment for services until corrective action is taken. Upon Government acceptance of the corrected services, the contractor will be permitted to invoice for service fee.

9. Place of Performance. All work on this Task Order will primarily be performed in government facilities, within the Navy Information Forces, Suffolk (Tidewater area), Virginia.

Some work may also be performed on Navy ships, at other Navy commands and installations.

Auxiliary site may include off-site contractor location or telecommuting as necessary to meet customer requirements.

9.1 Alternate Place of Performance - Contingency Only. Contractor employees may be required to work at home, another approved activity within the local travel area or at the contractor's facility in cases of unforeseen conditions or contingencies (e.g., pandemic conditions, exercises, etc.). Non-emergency/non-essential contractors should not report to a closed government facility. Any equipment such as laptops or phones provided to Contractor personnel shall be returned at the termination of the engagement or at another time mutually agreeable to both parties. Contracting Officer Representative (COR) approval is required. Contractor shall prepare all deliverables and other contract documentation utilizing contractor resources. To the extent possible, the contractor shall use best efforts to provide the same level of support as stated in the PWS. In the event the services are impacted, reduced, compromised, etc., the Contracting Officer or the contractor may request an equitable adjustment pursuant to the Changes clause of the contract.

10. Period of Performance. The period of performance will be one base year plus four, one year option periods. See Section F for specific period of performance dates.

As directed by the COR, the contractor shall continue performance in emergency or mission essential conditions. Additionally, the contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR.

11. Delivery Schedule.

Task Deliverable Title Format Due Date Distribution Frequency 6.1- 6.7

Bi-weekly Status Report MS Word Designated Format

Bi-weekly Standard Distribution*

Bi-weekly/Upload ed to SharePoint on 2nd week of each pay period

6.1- 6.7

Meeting Minutes Contractor Defined

Weekly/ Within 2 working days of meeting

Standard Distribution*

Weekly

6.1- 6.7

Standard Operating Procedure (SOP) Documents for all Processes/Procedures

Contractor Defined

Continuous, to ensure SOPs are always kept current

Standard Distribution*

Uploaded to SharePoint whenever changes are made

6.1 Monthly Status Report Contractor

Defined

Monthly, on 5th workday

Standard Distribution*

Monthly/Cover s work performed in the preceding month on all project tasks

6.1 Training Manuals Contractor

Defined

As agreed to upon work assignment

Standard Distribution*

Mutual agreement

6.1 Brief

preparation/presentation

Contractor Defined

As agreed to upon work assignment

Standard Distribution*

Mutual agreement

6.1 Team Integration

Contractor Defined

Per Project Plan

Standard Distribution*

Per Project Plan

6.1 Studies and Reports Contractor

Format

As agreed to upon work assignment

Standard Distribution*

Mutual agreement

6.1 Improvement

recommendations

Contractor Defined

Quarterly Standard Distribution*

Quarterly

6.2 Archive portal

documents

Microsoft SharePoint

Annually Standard Distribution*

End of Fiscal Year

6.3 Telecommunication

Requests

DDOE/

Contractor Defined

Weekly/ Within 1 working day of receipt and approval of request

Standard Distribution*

Weekly

6.3 Current

Telecommunications Service Inventory

Excel and/or within

CIMTS

Monthly, on 20th of the month

Standard Distribution*

Monthly/Baseli ne inventory or inventory in CIMTS should report current inventory

6.3 Monthly report Contractor

Defined

Monthly Standard Distribution*

Monthly

6.3 Forecast of services Contractor

Defined

As agreed to upon work assignment

Standard Distribution*

Mutual agreement

6.3 Training Contractor

Defined

Quarterly Standard Distribution*

Quarterly

6.4 Project Plan and Status

Report

Contractor Defined

Bi-weekly Standard Distribution*

Bi-weekly

6.4 Project Timeline

Contractor Defined

Quarterly Standard Distribution*

Quarterly

6.4 Requirements

Documentation and Traceability

Contractor Defined

Monthly Standard Distribution*

Monthly

6.4, 6.7

Deploy CIMTS/NNIC production web applications to

SIPRNET

Defined by Government Requirements

JULY 2019 N/A Supports

OPNAVINST

5239.2A requirements for Security of IP data

6.5 Status Report on all

Special Projects

Contractor Defined

Bi-weekly Standard Distribution*

Bi-weekly/Include d in Weekly Status Report

6.5 Libraries and webpages

current

SharePoint Annually Standard Distribution*

Annually/Kept up-to-date, old documents archived yearly

6.6 System Requirements

Specification

Contractor Defined

Per Project Plan

Standard Distribution*

Per Project Plan

6.6 Bandwidth Utilization

Report

Contractor Defined

Monthly Standard Distribution*

Monthly

6.6 DISN-IS Inventory Contractor

Defined

Monthly Standard Distribution*

Monthly

6.6 Bandwidth/trend

analysis

Contractor Defined

Monthly Standard Distribution*

Monthly

6.6 Bandwidth analysis

report

Contractor Defined

Monthly Standard Distribution*

Monthly

6.6 Meeting minutes Contractor

Defined

Monthly Standard Distribution*

Monthly

6.7 Web applications CIMTS Yearly Standard

Distribution*

1 module per Year

6.7 CIMTS Trouble Ticket

and Outage Report/User Documentation

Contractor Format

5th working day of month for preceding month

Standard Distribution*

Monthly

6.7 Plan of Action and

Milestones

Contractor Format

Monthly IP Management and Systems Lead and Standard Distribution*

Monthly

6.8 Transition Plan Contractor

Defined

Within 10 days of contract award

Standard Distribution

Within 10 days of contract award

6.9 Management Plan Contractor

Defined

Within 30 days of contract award

Standard Distribution

Within 30 days of contract award

*Standard Distribution: 1 copy of the transmittal letter with the deliverable to the Primary and Alternate COR.

12. Security. This section shall be considered a supplement to Block 13 of the Government provided DD Form 254, Contract Classification Specification. The following security requirements shall apply to this effort:

• All contractor personnel must have a SECRET security clearance on file prior to commencement of work. The requirement for clearances will depend on their particular assignments.

• PWS Task 6.4 requires that contractor personnel have TOP SECRET clearances and above. The primer or subcontractor shall have a TOP SECRET facility clearance in support of this task. If the subcontractor does not have the required clearance at time of award, the prime contractor may sponsor the subcontractor to obtain a facility clearance.

• For work performed at a Government site, the contractor shall provide a Visitation Request a minimum of 14 days in advance of arrival in CONUS. The Visitation Request will include SSN, security clearance, address(es), and a point of contact if different from the AO/TM.

13. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). All contractor personnel will be furnished with a “standard” Government office environment. This includes office furnishings, office supplies, personal computer, telephone support, email account, voice mail (if available) and access to photocopy and facsimile equipment.

14. Other Pertinent Information or Special Considerations. Management Information System Services outputs/deliverables should meet applicable accessibility requirements and should not adversely affect accessibility features of existing EIT technologies.

15. Section 508 Accessibility Standards. The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

1194.21 - Software Applications and Operating Systems

1194.22 - Web Based Intranet and Internet Information and Applications

1194.23 - Telecommunications Products

1194.24 - Video and Multimedia Products

1194.25 - Self-Contained, Closed Products

1194.26 - Desktop and Portable Computers

1194.41 - Information, Documentation and Support

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Contract Title (Add contract/task order number at award): Naval Circuit Management Office Telecommunications Support

2. Purpose:

This QASP provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

• What will be monitored?

• How monitoring will take place.

• Who will conduct the monitoring?

• How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a “living document” and the Government may review and revise it on a regular basis. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

3. Roles and Responsibilities:

The following personnel shall oversee and coordinate surveillance activities.

Program/Project Manager (PM) – The PM provides program oversight and supports the COR’s performance assessment activities.

Contracting Officer (KO) – The KO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The KO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract. Determine the final assessment of the contractor’s performance.

Contracting Officer’s Representative (COR) – The COR is responsible for providing continuous technical oversight of the contractor’s performance. The COR uses the QASP to conduct the oversight/surveillance process.

The COR shall keep a Quality Assurance file that accurately documents the contractor’s actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for reporting early identification of performance problems to the KO. The COR is required to provide an annual performance assessment to the KO which will be used in documenting past performance. The QASP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government’s behalf.

Other Key Government Personnel- This may include performance monitors, inspectors, technical experts, or others (i.e. users) who provide information that helps the COR monitor contractor performance.

4. Primary Method of Surveillance:

There will be periodic inspections scheduled for all performance work statement tasks.

100 Percent Inspection. This is usually only the most appropriate method for infrequent tasks or tasks with stringent performance requirements, e.g., where safety or health is a concern. With this method, performance is inspected/evaluated at each occurrence. One hundred percent inspection is too expensive to be used in most cases.

Random Sampling. This is usually the most appropriate method for recurring tasks. With random sampling, services are sampled to determine if the level of performance is acceptable. Random sampling works best when the number of instances of the services being performed is very large and a statistically valid sample can be obtained. Computer programs may be available to assist in establishing sampling procedures.

Periodic Inspection: These services are monitored weekly, monthly, quarterly, semiannually, annually, etc.

Periodic types of activities are perfect for periodic…