RFP_HC102818R0005__IT_Solutions.pdf

CODE

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PAGE(S)

until local t ime

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A X B X C X D

EX

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G F 120 - 141

142 - 151 H 152 - 156

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 156

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

HC1028 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

2 - 10

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

11 - 89

J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

92 - 94 X K REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 95 - 100 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIO NS AND INSTRUCTIO NS

PART III - LIST O F DO CUMENTS, EXHIBITS AND O THER ATTACHMENTS

101 - 117

PART II - CO NTRACT CLAUSES

DISA/DITCO-SCOTT-PL83

2300 EAST DRIVE

SCOTT AFB IL 62225-5406

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

118 - 119

6. REQUISITION/PURCHASE NO.5. DATE ISSUED

11 Jan 2018

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

HC102818R0005

Section B - Supplies or Services and Prices

SECTION B

B.1 MAXIMUM AMOUNTS, INDEFINITE-DELIVERY/INDEFINITE QUANTITY

(ID/IQ)

a. This is an ID/IQ contract with firm fixed price (FFP), cost reimbursement (CR), and Time and Materials (T&M) type Contract Line Item Numbers (CLINs) within the task orders (TOs) in accordance with FAR Subpart 16.5 - Indefinite- Delivery Contracts. The guaranteed minimum amount is $1,000,000.00 for the overall IDIQ contract, including all option periods. The minimum guaranteed amount will be satisfied via a TO issued at contract award. The total amount of all orders placed against all contracts resulting from this solicitation shall not exceed $95,888,000.00 over a 5-year period: 1-year base period of performance, and four 1-year option periods.

b. The Government anticipates a single contract award resulting from this solicitation.

B.2 LABOR RATE TABLES

The labor rate tables represents the offeror’s proposed fully-burdened hourly labor rates for each skill classification for work performed at Government sites and work performed at contractor sites. The pricing provided by the offeror in Section J, Attachment 2 (Schedule of Rates) will be incorporated as ceiling rates for all labor proposed under future orders issued under this IDIQ contract. Labor rates proposed for the TOs cannot exceed these labor rates.

B.3 INCORPORATION OF PROPOSED PRICING

The offeror’s proposed pricing and labor rate tables submitted in response to Section J, Attachment 2 (Schedule of Rates) shall be incorporated into the contract as attachments in Section J.

Pricing for all FFP and T&M contract actions (including, but not limited to proposal and billing of future task orders, modifications) will be restricted to the labor categories established and fully burdened labor rates established in Attachment 2 (Schedule of Rates).

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot Services

FFP

Non-Personal Services - United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM Commanders Theater Campaign Plan (TCP), war plans, and orders FOB: Destination

NET AMT

Emergency Maintenance

T&M The contractor shall provide Emergency "Unscheduled" Maintenance IAW PWS

6.4.1.8. Unscheduled maintenance & repair services are designed to correct problems that occur in the covered equipment despite the daily operations and regular scheduled maintenance applied. There are no limitations to the types of problems that may be encountered with the covered equipment and systems, and all of these require direct, rapid, effective action to keep the mission-critical loads operational. Unscheduled maintenance & repair services (a.k.a.

“emergency ser-vices”) shall include all troubleshooting and repair.

The Contractor shall meet the following Corrective Life Cycle Sustainment (CLCS) Service Level Standards: Contractor trained and certified technicians shall acknowledge CLCS requests and troubleshoot the failure with the requestor 24 hours a day, 7 days a week, 365 days a year, includ-ing all holidays. The Contractor shall, at a minimum, provide the response times/Service Level Standards as listed below in Table 2. Response time(s) for specific sites may differ and will be de-fined at the TO level. Exceptions to the below required response times will be detailed on a site by site basis at the TO level.

TOT ESTIMATED PRICE

CEILING PRICE

ODC's/Travel

COST

Other Direct Costs (ODCs) required in performance of this requirement will be reimbursed and must be preapproved by the COR or KO.

TRAVEL: Travel will be authorized on an as needed basis throughout the life of the contract. Travel will be authorized by the Government Contracting Officer’s Representative (COR) and IAW the Joint Travel Regulations (JTR), and FAR 31.205-46. All travel will be reimbursed on a cost reimbursement basis.

ESTIMATED COST

OPTION Services

FFP

Non-Personal Services - United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM

OPTION Emergency Maintenance

T&M The contractor shall provide Emergency "Unscheduled" Maintenance IAW PWS

6.4.1.8. Unscheduled maintenance & repair services are designed to correct problems that occur in the covered equipment despite the daily operations and regular scheduled maintenance applied. There are no limitations to the types of problems that may be encountered with the covered equipment and systems, and all of these require direct, rapid, effective action to keep the mission-critical loads operational. Unscheduled maintenance & repair services (a.k.a.

“emergency ser-vices”) shall include all troubleshooting and repair.

The Contractor shall meet the following Corrective Life Cycle Sustainment (CLCS) Service Level Standards: Contractor trained and certified technicians shall acknowledge CLCS requests and troubleshoot the failure with the requestor 24 hours a day, 7 days a week, 365 days a year, includ-ing all holidays. The Contractor shall, at a minimum, provide the response times/Service Level Standards as listed below in Table 2. Response time(s) for specific sites may differ and will be de-fined at the TO level. Exceptions to the below required

OPTION ODC's/Travel

COST

Other Direct Costs (ODCs) required in performance of this requirement will be reimbursed and must be preapproved by the COR or KO.

TRAVEL: Travel will be authorized on an as needed basis throughout the life of the contract. Travel will be authorized by the Government Contracting Officer’s Representative (COR) and IAW the Joint Travel Regulations (JTR), and FAR

OPTION Services

FFP

Non-Personal Services - United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM

OPTION Emergency Maintenance

T&M The contractor shall provide Emergency "Unscheduled" Maintenance IAW PWS

6.4.1.8. Unscheduled maintenance & repair services are designed to correct problems that occur in the covered equipment despite the daily operations and regular scheduled maintenance applied. There are no limitations to the types of problems that may be encountered with the covered equipment and systems, and all of these require direct, rapid, effective action to keep the mission-critical loads operational. Unscheduled maintenance & repair services (a.k.a.

“emergency ser-vices”) shall include all troubleshooting and repair.

The Contractor shall meet the following Corrective Life Cycle Sustainment (CLCS) Service Level Standards: Contractor trained and certified technicians shall acknowledge CLCS requests and troubleshoot the failure with the requestor 24 hours a day, 7 days a week, 365 days a year, includ-ing all holidays. The Contractor shall, at a minimum, provide the response times/Service Level Standards as listed below in Table 2. Response time(s) for specific sites may differ and will be de-fined at the TO level. Exceptions to the below required

OPTION ODC's/Travel

COST

Other Direct Costs (ODCs) required in performance of this requirement will be reimbursed and must be preapproved by the COR or KO.

TRAVEL: Travel will be authorized on an as needed basis throughout the life of the contract. Travel will be authorized by the Government Contracting Officer’s Representative (COR) and IAW the Joint Travel Regulations (JTR), and FAR

OPTION Services

FFP

Non-Personal Services - United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM

OPTION Emergency Maintenance

T&M The contractor shall provide Emergency "Unscheduled" Maintenance IAW PWS

6.4.1.8. Unscheduled maintenance & repair services are designed to correct problems that occur in the covered equipment despite the daily operations and regular scheduled maintenance applied. There are no limitations to the types of problems that may be encountered with the covered equipment and systems, and all of these require direct, rapid, effective action to keep the mission-critical loads operational. Unscheduled maintenance & repair services (a.k.a.

“emergency ser-vices”) shall include all troubleshooting and repair.

The Contractor shall meet the following Corrective Life Cycle Sustainment (CLCS) Service Level Standards: Contractor trained and certified technicians shall acknowledge CLCS requests and troubleshoot the failure with the requestor 24 hours a day, 7 days a week, 365 days a year, includ-ing all holidays. The Contractor shall, at a minimum, provide the response times/Service Level Standards as listed below in Table 2. Response time(s) for specific sites may differ and will be de-fined at the TO level. Exceptions to the below required

OPTION ODC's/Travel

COST

Other Direct Costs (ODCs) required in performance of this requirement will be reimbursed and must be preapproved by the COR or KO.

TRAVEL: Travel will be authorized on an as needed basis throughout the life of the contract. Travel will be authorized by the Government Contracting Officer’s Representative (COR) and IAW the Joint Travel Regulations (JTR), and FAR

OPTION Services

FFP

Non-Personal Services - United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM

OPTION Emergency Maintenance

T&M The contractor shall provide Emergency "Unscheduled" Maintenance IAW PWS

6.4.1.8. Unscheduled maintenance & repair services are designed to correct problems that occur in the covered equipment despite the daily operations and regular scheduled maintenance applied. There are no limitations to the types of problems that may be encountered with the covered equipment and systems, and all of these require direct, rapid, effective action to keep the mission-critical loads operational. Unscheduled maintenance & repair services (a.k.a.

“emergency ser-vices”) shall include all troubleshooting and repair.

The Contractor shall meet the following Corrective Life Cycle Sustainment (CLCS) Service Level Standards: Contractor trained and certified technicians shall acknowledge CLCS requests and troubleshoot the failure with the requestor 24 hours a day, 7 days a week, 365 days a year, includ-ing all holidays. The Contractor shall, at a minimum, provide the response times/Service Level Standards as listed below in Table 2. Response time(s) for specific sites may differ and will be de-fined at the TO level. Exceptions to the below required

OPTION ODC's/Travel

COST

Other Direct Costs (ODCs) required in performance of this requirement will be reimbursed and must be preapproved by the COR or KO.

TRAVEL: Travel will be authorized on an as needed basis throughout the life of the contract. Travel will be authorized by the Government Contracting Officer’s Representative (COR) and IAW the Joint Travel Regulations (JTR), and FAR

Section C - Descriptions and Specifications

OVERARCHING PWS

PERFORMANCE WORK STATEMENT (PWS)

as of 1/8/2018

Contract Number:

Task Order Number:

Tracking Number:

Follow-on to Previous Contract and Task Order Number:

Not Applicable

1. Contracting Officer’s Representative (COR).

a. Primary COR.

Name:

Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

Fax Number:

E-Mail Address:

b. Alternate COR.

Name:

Organization:

DODAAC:

Address:

Phone Number:

Fax Number:

E-Mail Address:

2. Contract Title. Outside the Continental United States (OCONUS) Information Technology (IT) Solutions

3. Background. United States European Command (USEUCOM) and Space and Naval Warfare Systems Center (SPAWARSYSCEN) Atlantic require engineering development, design, procurement, fabrication, configuration, integration, installation, logistics, maintenance, and life cycle support solutions for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance/Information Technology (C4ISR), Information Technology (IT), and Electronic Security System (ESS) systems. These systems will support USEUCOM initiatives to ensure Department of Defense Information Network (DoDIN) and cyberspace operations enable mission command of the EUCOM Commanders Theater Campaign Plan (TCP), war plans, and orders.

4. Objectives: USEUCOM and SPAWARSYSCEN Atlantic European must be able to respond quickly and effectively in order to meet the operational requirements of USEUCOM and its subordinate commands in the rapidly changing environments across Europe, Africa, and Southwest Asia. Cost effective and innovative system solutions are required to respond to routine, emergent, and evolving challenges of the warfighter in these regions. This contract will be executed with resources located near the USEUCOM Headquarters at Patch Barracks and in Stuttgart, Germany. The contractor may work primarily with or be required to obtain approved host nation Technical Expert Status Accreditation (TESA) personnel for extended assignment.

The following paragraphs list all required tasks throughout the contract life. The contractor shall provide the solutions and/or services for each TO pursuant to the general requirements specified herein. Section 6.0 describes the performance requirements to be delivered on an individual TO basis. All activities performed as part of this OCONUS Solutions contract shall be performed In Accordance With (IAW) best commercial practices and Government standards, regulations, as described herein and within each TO. The contractor shall complete all tasks while controlling and tracking performance and goals in terms of costs, schedules, and resources. Each TO will define the user requirements, supplies, technical specifications, personnel requirements, travel, systems engineering, Information Assurance (IA), project/program management, and logistics support, and any other requirements for the supplies and/or services being procured and/or provided.

4.1 Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance / Information Technology (C4ISR) and Information Technology. The contractor shall provide technical capability, knowledge, industry partnerships, experience, and expertise/proficiency required to design, procure, establish, integrate, install, test, maintain and support enterprise systems solutions comprised of specified IT components and technologies including but not limited to:

a. Servers and Hosting (Windows, Linux)

b. Database (Oracle, SQL, MySQL)

c. Workstations and Thin client Workstations (Windows, Linux)

d. Domain Name Servers

e. Active Directory Servers

f. Data Storage (NAS, SAN, iSCSI, Tape)

g. Networking and Data Transport

h. Wireless

i. Information Assurance/Cyber Security

j. Virtualization

k. Local Area Networks (LAN)/Wide Area Networks (WAN)

l. Telephony

m. Cellular telephone systems

n. Building infrastructure upgrades to include: networks, pre-construction design, space planning, integrated furniture, security design and installation, critical power etc.

o. Enterprise command/conference centers

p. Video display & distribution systems

q. Audio systems

r. Non-Secure and Secure Internet Protocol Router Network (NIPRNet and SIPRNet)

s. Decision/support systems

t. Global Command and Control System (GCCS)

u. Tactical/mobile

v. Knowledge Management (KM)

w. Centralized cable plants, power design, distribution and upgrades

x. Modeling and simulation

y. Computer forensics

z. Command and Control Personal Computer (C2PC), AN/MRC-142C Digital Wideband Transmission System

(DWTS)

aa. Advanced Distance Learning (ADL)

ab. Systems Integration with Coalition Interoperability/Regional Security Cooperation

ac. Partnership for Peace (PfP) Information Management System (PIMS) & Other Multi-National Information

Sharing Projects & Programs (e.g. MISI, OEFTS, SCHOLAR etc.)

ad. Business support systems

ae. Joint Operations Center (JOC)

af. Open Source Community best practices (e.g Drupal, Linux, Apache, MySQL, PERL, PHP)

ag. Web based application programming (e.g XML, Java Script, RSS)/Web Portals

ah. Enterprise Management (e.g. Tivoli)

ai. Software collaboration (e.g. Sharepoint etc.)

aj. Software development

ak. Inside/Outside Plant (ISP/OSP)

al. Protected Distribution System (PDS)/Hardened Carrier Distribution System (HCDS)

am. Automated Information Systems (AIS)

an. Data/Command Center Design

ao. Teleconferencing Integration

ap. Audio-Visual Control Systems Software development (e.g. AMX, Crestron)

4.2 Electronic Security System (ESS) and Emergency Management System (EMS) Equipment. The contactor shall provide functional and technical expertise of a wide range of Access Control Systems (ACS), Intrusion Detection Systems (IDS), Video Management Systems (VMS), Physical Security Information Management Systems (PSIM), command & control equipment, and any other equipment and software associated with security and emergency management solutions. The contractor shall be a certified integrator, partner, Value Added Reseller (VAR) or similar certification provided by the Commercial Off-The-Shelf (COTS) Original Equipment Manufacturer (OEM) of security equipment. These COTS OEMs may include, but are not limited to:

a. AMAG Intrusion Detection, Access Control, and Video Management Solutions

b. Lenel Intrusion Detection, Access Control, and Video Management Solutions

c. Software House Intrusion Detection, Access Control, and Video Management Solutions

d. Honeywell Intrusion Detection, Access Control, and Video Management Solutions

e. Monitor Dynamics Intrusion Detection, Access Control, and Video Management Solutions

f. American Dynamics Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

g. Milestone Systems CCTV Recorders and Video Management Solutions

h. Q-Free Open Roads Video Image Control and Display System (VICADS) Video Management Solutions

i. Security Information Systems Physical Security Information Management Solutions

j. DMP Intrusion Detection Solutions

k. Identiv Hirsch Access Control Solutions

l. Fiber SenSys, Inc. Security Intrusion Detection Solutions

m. Future Fibre Technologies Perimeter Intrusion Detection Solutions

n. Southwest Microwave Intrepid Perimeter Security Solutions

o. Axis Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

p. Bosch Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

q. Pelco Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

r. Verint Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

s. Genetec Cameras, Encoders/Decoders, Controllers, Recorders, and Video Management Solutions

t. Chameleon CCTV Solutions

u. FLIR Thermal Cameras, Radar Solutions, and Cameleon Tactical Perimeter Intrusion Detection

v. Tactical Automated Security System (TASS)

w. Proximex Physical Security Information Management Solutions

x. Security Information Systems Physical Security Information Management Solutions

y. Sensors and Command-Control solutions providing protection against chemical, biological, radiological, nuclear, and explosive threats.

z. Sensors and Command-Control solutions providing perimeter protection and early warning notification to respond to human and other physical threats in complex and challenging environments.

aa. Eaton Cooper Notification Mass Notification Solutions

ab. Federal Signal Mass Notification Solutions

ac. Northrop Grumman CommandPoint Computer Aided Dispatch (CAD)

ad. Enhanced 911 (E911) communication solutions

ae. Monaco Fire and Security Alarm Systems and Mass Notification System

af. Whelen Mass Notification

ag. Regional Alarm Monitoring Automated System (RAMAS)

ah. Local Alarm Monitoring Automated System (LAMAS)

ai. Geospatial Information System (GIS)

aj. Management Information System (MIS)

ak. Navy Emergency Response Management System (NERMS)

al. Records Management System (RMS)

am. Athoc Interactive Warning System+

an. Computer Aided Dispatch (CAD) solutions

ao. Enhanced 9-1-1 (E9-1-1)/Next Generation 9-1-1 (NG9-1-1) Customer Premise Equipment (CPE) call management solutions

4.3 Information Assurance. The contractor shall provide designing, delivering, integrating, and supporting systems/solutions ensuring deliverable products meet or exceed all applicable network and interoperability certifications, security policies and accreditations as delineated in the specific Order; for example: Risk Management Framework (RMF) DoD Instruction 8510.01, Operational Navy (OPNAV) and Army Regulation (AR) 25-2 Information Assurance. The contractor shall provide similar support for legacy systems accredited under the DoD Information Assurance Certification and Accreditation Program (DIACAP)The contractor shall provide DoD RMF artifacts for certification and accreditation and for continued sustainment of Information Assurance (IA) compliance:

a. IA Management Support Tasks

b. IA RMF Execution

c. Development of the Certification and Accreditation Plan

d. Implementation of applicable Security Technical Implementation Guides (STIGs)

e. IA tools: Enterprise Mission Assurance Support Service (eMASS), Assured Compliance

f. Assessment Solution (ACAS), Security Content Automation Protocol (SCAP), Security

g. Readiness Review (SRR) scripts, etc.

h. IA Collaboration

i. IA Testing and Validation

j. IA Sustainment: Vulnerability Remediation Asset Manager (VRAM), IA Vulnerability

k. Management System(IAVMS), Online Compliance Reporting System (OCRS), etc.

4.4 Personal Accreditation. As mandated by the Federal Republic of Germany, contractor personnel on extended assignment working in Germany under this contract shall obtain a Technical Expert Status Accreditation (TESA).

4.5 System Environment. The contractor shall have the required capabilities of complex and multileveled environments for which experience and capabilities shall be necessary to perform work under this contract. The contractor shall provide resources with relevant knowledge and experience applicable to the following environments:

4.5.1 Intelligence Community Directive 705 (ICD 705). The contractor shall provide support designing, delivering, integrating, and supporting systems/solutions in Sensitive Compartmented Information Facilities (SCIF) environments in accordance with Intelligence Community Directive (ICD) 705, Intelligence Community (IC) Tech Spec‐for ICD/ICS 705, IC Standard Number 705-1, and IC Standard Number 705-2.

In support of this environment, the contract shall provide, or shall have direct access to, dedicated space in the contractor’s facility where classified elements of systems can be designed, assembled, stored, tested, and packaged.

The contractor shall ensure this space allows for a minimum classified or to be approved and certified by the local approving authority.

4.5.2 DoD Risk Management Framework (RMF). The contractor shall support the development of artifacts (plans, schedules, diagrams, and other related artifacts), performing IA scans, configuring systems, performing updates, and providing sustainment support to satisfy DoD RMF certification and accreditation requirements.

The contractor shall provide support designing, delivering, integrating, and supporting systems/solutions ensuring deliverable products meet or exceed all applicable network and interoperability certifications, security policies and accreditations as delineated in the specific Order; for example: Risk Management Framework (RMF) DoD Instruction 8510.01, Operational Navy (OPNAV) and Army Regulation (AR) 25-2 Information Assurance. In some instances, the contractor shall be required to provide similar support for legacy systems accredited under the DoD Information Assurance Certification and Accreditation Program (DIACAP).

4.5.3 Special Access Programs/Special Access Areas (SAP/SAA). The contractor shall provide designing, delivering, integrating, and supporting systems/solutions in SAP spaces or SAA. The contractor shall navigate the complex nature of planning and managing systems implementation and expertise in a highly complex, 24/7 operational environment to work around dynamic schedules, limited and extremely restricted hours of access due to sensitive nature of operations being conducted.

4.5.4 OCONUS Logistics. The contractor shall provide support executing complex systems of systems deliverable products in OCONUS locations. Contractor shall have demonstrated experience (internal capabilities or partnerships) with secure procurement practices, secure shipment practices, secure storage practices.

The contractor shall support the development of artifacts (plans, schedules, packages, etc.) necessary to provide Secure and Classified systems overseas. Relevant experience includes Construction Security Plans, Logistics Security Plans, Secure Shipment and Decertification, Secure Storage Area operations.

4.5.5 OCONUS Resource Management. The contractor shall provide a technically capable workforce who meets contract personnel qualifications and any/all agreements, registrations, Visas, Status of Forces Agreement (SOFA) status, TESA. Based on the specific requirements and budget constraints of individual TOs placed against this IDIQ PWS, the contractor shall provide a consistent workforce overseas. Based on potential length of stay, the contractor shall provide personnel on a permanent status.

4.5.7 Enterprise/3rd Party Service Provider. The contractor shall provide expertise in executing system designs, installations, configurations, and life-cycle support of systems deployed in an enterprise environment where 3rd party Government or 3rd party Government contractor service providers exist. The contractor shall create and manage partnerships and functional working relationships, and execute strategies in a highly complex environment.

4.5.8 Virtualized IT Infrastructure. The contractor shall execute system design, install, configuration, testing, and life-cycle support for systems deployed in a virtualized environment. The contractor shall implement, based on End User IT infrastructure, multiple components of systems in a virtual environment rather than stand-alone systems.

4.5.9 High Risk Applications. The contractor shall execute system design, install, configuration, testing, life-cycle, and other emergent support requirements for security solutions for the protection of government facilities, missions, assets, and personnel that are determine to be a high risk target for terrorist or criminal activity based on their grade, mission, symbolic value, criticality, or a threat and vulnerability assessment.

4.5.10 Off-base Contractor Facility. A significant portion of TOs issued under this contract will require close liaison with the government. The contractor shall be prepared to establish a local facility within a 15-km radius of 15 kilometers from USEUCOM, Patch Barracks, in Stuttgart, Germany. Close proximity allows for proper management of projects and maintenance duties. The contractor’s facility is not necessary for the exclusive use of this contract and can be utilized on a shared basis. The contractor’s facility shall include sufficient physical security to protect government assets. The contractor’s facility shall meet all location and size requirements to perform work requirements within 90 days after contract award. Facility space shall include offices, conference rooms, lab work, and a staging area for materials and equipment, as required. For proposal estimating purposes, the contractor shall have anticipated storage and staging space not anticipated to exceed 2,000 square meters for use on this contract.

5. Scope. The purpose of this contract is to provide streamlined delivery of C4ISR/IT, AV and ESS/EMS solutions to the warfighter at shore installations in Europe, Africa and Southwest Asia. The scope of this contract covers the entire spectrum of outcomes associated with the full lifecycle of delivery and support of C4ISR/IT, AV and ESS/EMS capabilities. This PWS covers requirements as it relates to C4ISR/IT, AV and ESS/EMS experience with specific Commercial Off the Shelf (COTS) solutions and variations of project environments that range in risk and complexity based on size and other factors. This PWS includes substantial supply requirements and encompasses project/program management, engineering, and other technical support requirements associated with the development, delivery, and sustainment of C4ISR/IT, AV and ESS/EMS solutions.

1. Solutions

2. Supplies and Material/Equipment

• TASK 1: Equipment/Material Procurement

• TASK 2: Government Furnished vs. Contractor Furnished On-site Storage Space

• TASK 3: Warranty Management and Reporting

• TASK 4: Equipment / Systems Fabrication and Assembly

3. Services

• TASK 5: Program Management

• TASK 6: System Engineering

• TASK 7: Research and Development

• TASK 8: Modeling & Simulation

• TASK 9: System Design & Documentation

• TASK 10: Configuration Management

• TASK 11: Software Engineering

• TASK 12: Cybersecurity/Information Assurance

• TASK 13: Implementation

• TASK 14: Installation

• TASK 15: Integration

• TASK 16: Cutover and Transition Plan

• TASK 17: Testing and Evaluation

4. Technical Services

• TASK 18: Maintenance

• TASK 19: Lifecycle Logistics

• TASK 20: Web/Software

• TASK 21: Labor, Test Equipment, and Tools

• TASK 22: Training

6. Performance Requirements

This C4ISR/IT, AV and ESS/EMS solutions PWS provides integrated solutions that consider the life cycle of any given system and its relationship with other systems, with the objective of obtaining supplies and related services to deliver and support an end product. This System of Systems approach will integrate functional and operational activities in the most technically proficient and cost-effective manner. These systems include primarily commercial systems as referenced in PWS Para 6.1., but also include modified commercial systems and Military Specification (MIL-SPEC) systems. The contractor shall ensure systems and all necessary actions to implement the systems meet environmental requirements for transportation, storage and operation at worldwide locations under differing environmental conditions, as well as contingency and wartime missions as referenced in PWS Para 9.0.

The contractor shall provide, turn-key solutions comprised of program management, engineering, subject matter expertise, technical support, logistics, installation, integration, test, and Operation and Maintenance (O&M) to meet end-user needs. The contractor shall deliver C4ISR/IT, AV and ESS/EMS systems IAW the performance characteristics, interoperability, and interfaces. The contractor shall implement and maintain a Quality Assurance (QA) system to ensure product integrity that is consistent with current standards and practices. These systems are identified (but not limited to) in PWS Para 6.1. The contractor shall have a broad technical understanding of C4ISR/IT, AV and ESS/EMS and provide turn-key solutions and/or related services.

6.1 Solutions

The contractor shall provide, but not be limited to, the following solutions under this contract.

a. Inside/Outside Plant (ISP/OSP) Infrastructure

b. Desktop Automated Information Systems (AIS)

c. Command Centers and Other Smart Facilities

d. Space Planning

e. Knowledge Management (KM) & Command/Control (C2)

f. Network Architecture

g. Unified Communications

h. Intrusion Detection Systems (IDS)

i. Access Control Systems (ACS)

j. Video Surveillance Systems (VSS) / CCTV

k. Physical Security Information Management Systems (PSIMS)

l. CAD

m. E9-1-1/NG 9-1-1 CPE

n. Mass Notification Systems (MNS)

6.1.1 Inside/Outside Plant (ISP/OSP) Infrastructure

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain of ISP/OSP systems. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

Inside/Outside Plant (ISP/OSP) Infrastructure includes both the active and passive infrastructure. Active infrastructure is the network equipment which consist of core switching/routing and network encryption and horizontal switching and patching for network access (up to TOP SECRET). Passive infrastructure is the cabling which consist of fiber, copper, and coaxial infrastructure, associated conduit, cable trays, mechanical/non-mechanical firestop, cabinets, and grounding.

A representative list of materials/equipment, though not all encompassing, typical for ISP/OSP includes fiber and copper cabling, patch panels, connectors, enclosures, conduits, pathways, raceways, PDS/HCDS, cabling tray, pull tape/string, fire stopping materials. It also includes data transmission equipment/connections (e.g. multiplexers, network switches/routers) allowing for high data rate and reliable data transmission and communication between components of this subsystem and possibly with other subsystems.

6.1.2 Desktop Automated Information Systems (AIS)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain Desktop Automated Information Systems (AIS). This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

Desktop AIS is specialized equipment approved for secure multi-enclave computing, telephony, and video conferencing.

A representative list of equipment, though not all encompassing, typical for a Desktop AIS include computers (physical or virtual), monitors, headphones, Common Access Card (CAC) readers, secure Keyboard/Video/Mouse (KVM) switches, analog/digital/VoIP telephones, and video teleconferencing system (up to TOP SECRET).

6.1.3 Command Centers and Other Smart Facilities

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, sustain, and disposal of the systems and components of Command Centers, smart classrooms, and conference room projects. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

A Command Center is a facility that includes a multitude of systems that support the directing of operations. It includes systems used for gathering, processing, analyzing, displaying, and disseminating information such as operational data and related tasks.

A representative list of equipment, though not all encompassing, typical for a Command Center subject areas of Integrated Furnishing Systems, Desktop Automated Information Systems, Passive and Active Infrastructure, Outside Cable Plant, Electronic Security Systems and Audio-Visual systems. The contractor shall have demonstrated experience in all phases and subject areas of these projects.

A representative list of materials/equipment, though not all encompassing, typical for Integrated Furnishing Systems (IFS) include specialized furniture that supports multi-enclave systems (up to TOP SECRET), command and control consoles that support high-density flat panel displays, modular components with lay-in cable management, consoles and workstations with integrated core for cable management and integration of IT components, and secure storage for documents and IT equipment. The integrated furniture is selected depending on the operational environment, e.g. Joint Operations Center, Emergency Action Cell, Intel Cell, Fusion Center, Conference Room, and Leadership Office.

A representative list of materials/equipment, though not all encompassing, typical for Audio-Visual (AV) Systems include large screen displays and video walls, programmable control systems (touch panels, matrices, serial/IP control, IPTV, lighting, ESS etc.), speakers, microphones, audio amplifiers, Video Teleconferencing (VTC) suites, multi-display systems, media converters, and audio mixing and digital signal processing.

6.1.4 Space Planning

The contractor shall evaluate, integrate, analyze, review, and validate the MILCON provided Integrated Furnishing Systems (IFS) and space plan for the administration building (including external country rooms) and warehouse with the overall integrated fit out and IT design plan. This may include an expansion, renovation, or a new MILCON.

Space Planning for DoD facilities includes planning and designing IFS to ensures placement is coordinated with passive infrastructure, raised floor tile access, power outlet locations, audio/visual system locations, and printer/shredder/ digital sender ancillary devices. The contractor shall ensure the IFS selection adheres and is integrated with the Desktop AIS design and validates ergonomic flow of personnel within the operating environment.

6.1.5 Knowledge Management (KM) & Command/Control (C2)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain KM & C2 capabilities.

KM is the alignment of people and processes, enabled by technology, to facilitate the exchange of operationally relevant information and expertise to increase performance. C2 systems enable information superiority on the battlefield. They provide the commander with the information to make effective decisions and they provide the warfighter the capability to access the information necessary to complete their mission.

A representative list of solutions that are leveraged to support KM and C2 requirements includes business intelligence solutions such as Microsoft SharePoint and other commercially available tools, Global Combat Support System, Global Command and Control System – Joint, Multinational Information Sharing, and Joint Planning and Execution Services.

6.1.6 Network Architecture (NA)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain systems and components of network management.

NA involves the execution of a set of functions required for controlling, planning, allocating, deploying, coordinating and monitoring the resources of a telecommunications network, including performing functions such as initial network planning frequency allocation, predetermined traffic routing to support load balancing, critical power planning, cryptographic key distribution authorization, configuration management, fault management, security management, performance management, and accounting management.

NA systems typically includes IT hardware, software, and processes that facilitate the collection and exchange of network information through monitoring, controlling, configuring, and allocating resources through common or translated protocols and management information base mapping.

6.1.7 Unified Communications (UC)

Unified Capabilities are the integration of voice, video, and/or data services delivered ubiquitously across a secure and highly available network infrastructure, independent of technology, to provide increased mission effectiveness to the warfighter and business communities.

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain UC systems.

The contractor shall ensure that the networks providing UC services are designed to meet specific requirements to support the following voice, video, and data services (in accordance with the Department of Defense Unified Capabilities Framework) including but not limited to:

• Voice and Video Services Point-to-Point.

• Voice Conferencing.

• Video Teleconferencing (VTC).

• Email/Calendaring.

• Unified Messaging. Provides access to voicemail via email or access to email via voicemail.

• Web Conferencing and Web Collaboration.

• Unified Conferencing.

• Instant Messaging (IM) and Chat.

• Rich-Presence Services.

• Mobility.

6.1.8 Intrusion Detection Systems (IDS)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain IDSs. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

An IDS is an automated system that detects an intrusion of a specified site, facility, or perimeter and triggers an alarm. An IDS consists of interior and/or exterior sensors, premise control unit (PCU), and a command-control system.

A representative list of equipment, though not all encompassing, typical for an IDS includes door monitoring contacts, passive infrared sensors, microwave sensors, glass break sensors, position switches, vibration sensors, fence sensors, buried line sensors, radar sensors, video motion detection sensors, arming control units or command keypads. It also included premise control units, system controllers, input/output device controllers, arming control units or command keypads, servers, workstations, storage/archive solutions, and application software which allow users to monitor, control, display, administer, store, archive, and report on status of system and individual alarm points. It also includes data transmission equipment/connections allowing for rapid and reliable data transmission and communication between components of this subsystem and possibly with other subsystems.

6.1.9 Access Control Systems (ACS)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain ACSs. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

An ACS is an automated system that interfaces with locking mechanisms to momentarily permit access to a controlled area. It does this by unlocking doors, gates, or turnstiles after verifying entry credentials, such as a user’s identification card. An ACS ensures that only authorized personnel can access a controlled area, which helps prevent unauthorized persons from entering it.

A representative list of equipment, though not all encompassing, typical for an ACS includes access devices, readers, biometric devices, door/portal sensors, Request-to-Exit (REX devices) badging equipment, biometric capture systems, locks, doors strikes, personnel access portals, local processors, servers, workstations, storage/archive solutions, and application software. It also includes data transmission equipment/connections allowing for rapid and reliable data transmission and communication between components of this subsystem and possibly with other subsystems.

6.1.10 Video Surveillance Systems (VSS) / CCTV Systems

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain VSSs. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

A CCTV system is an automated system that can view, monitor, and record security events. CCTV systems can be used both indoors and outdoors. They are used as an alarm assessment capability, an access control tool allowing remote operators to visually verify personnel prior to granting access to controlled areas, a general assessment tool enabling security personnel to view multiple areas/events from a centralized location, and a means to archive information that might be used as evidence in response to incidents.

CCTV system may be comprised of a wide variety of cameras/imagers, encoders and decoders, recorders, controllers, monitors, servers, workstations, storage/archive solutions, and video management system (VMS) application software which allows personnel to view, organize, and manipulate the data. It also includes data transmission equipment/connections allowing for rapid and reliable data transmission and communication between components of this subsystem and possibly with other subsystems.

6.1.11 Physical Security Information Management System (PSIMS)

The contractor shall survey, analyze, design, develop, procure, fabricate, integrate, deliver, install, test, train, and sustain PSIMSs. This may include an expansion or upgrade of an existing system, replacement of an existing system, or a new capability.

A PSIMS is an automated system designed to integrate multiple, unconnected security applications and devices and control them through one comprehensive…