RFI - Hazmat DRAFT SOW (072225).pdf

DRAFT SOW dated July 22, 2025

Statement of Work (SOW)

U.S. Department of Homeland Security (DHS)and Treasury Forfeiture Fund Liaisons

Narcotics Hazmat Extraction and Containment

1. BACKGROUND:

The U.S. Customs and Border Protection (CBP) is the unified border agency within the Department of Homeland Security (DHS). CBP’s mission is to serve the American people by protecting these borders with vigilance, integrity, and professionalism. CBP and Treasury Forfeiture Fund Liaison officers and agents enforce all applicable U.S. laws, including against illegal immigration, narcotics smuggling and illegal importation. Government law enforcement officials are authorized to seize conveyances when there is reasonable cause to believe laws enforced by CBP have been violated.

CBP requires assistance in removing seized illegal contraband to include narcotics. The contraband must be extracted and contained on-site under the supervision of Government officers/agents who will take control of all the contraband once the extraction and containment processes are completed.

Narcotics hazardous waste/material extraction and containment services shall be provided at incident locations in Florida, Georgia, and South Carolina and must be available 24 hours a day, 7 days a week. A minimum of two technicians should respond to each callout. Appendix B lists roles and authority.

2. SCOPE:

The contactor shall provide narcotics hazardous waste/material extraction and containment services, including program management support; readiness; cleanup; decontamination;

including any spills, emergencies, and/or accidents. The contactor shall also support process improvement for efficient and effective implementation of narcotics hazmat extraction and containment. The contactor is not responsible for testing or disposing of the hazardous material.

Appendix C lists examples of illicit controlled substances that may be encountered.

3. APPLICABLE DOCUMENTS:

• 21 CFR 1308: Title 21, Code of Federal Regulations, Part 1308: Packaging of waste/material potentially contaminated in approved containers.

• 29 CFR 1910.120: Title 29, Code of Federal Regulations, Part 1910.120 (OSHA): Proper training and certifications; Implementation of a site-specific health and safety plan.

• 40 CFR 260 to 263: Title 40, Code of Federal Regulations, Parts 260 through 263 (EPA): Proper handling, management, and disposal of Hazardous Materials Regulations.

• 49 CFR 397: Title 49, Code of Federal Regulations, Part 397 (U.S. Federal Motor Carrier Safety Administration standards and U.S. Department of Transportation regulations):

Properly permitted and licensed to handle and transport hazardous waste.

4. SPECIFIC TASKS:

The contactor shall provide narcotics hazardous waste/material extraction and containment services, including all necessary labor, supplies (waste containers), equipment, and possibly set aside samples for testing. The contactor is not responsible for testing any narcotics. The contactor will be required to properly extract and contain the narcotic hazardous materials from all conveyances in accordance with applicable Federal, State and local rules and regulations and other hazardous waste industry standards/practices that are common in the United States. More information on “conveyances” can be found in Appendix A.

Contractor support shall provide narcotic hazardous waste/material services in the following areas:

1. Program Management: Full range of program management support services for the purpose of operating effective and efficient narcotics hazmat extraction and containment services, including Placing and Overseeing Personnel, Ensuring Effective Performance, and Incoming / Outgoing Transition.

2. Readiness: Positioned to respond quickly and effectively when a service request is received, including qualified / credentialed personnel, compliant practices, and responsiveness to orders / “call outs”.

3. Extraction and Containment: Extracting and containing narcotic hazardous waste from conveyances, including handling of hazardous materials and turnover of resulting contraband. Upon notification by the Government, the Contractor will be given location, conveyance information including count, size and anticipated work area, anticipated hazardous waste to be encountered, and other information as available. The anticipated hazardous waste information from the Government is an estimate only and should not be relied upon by the Contractor. The Contractor shall be responsible for the safety of their employees.

4. Cleanup: Leave no trace of hazmat, narcotics, or cleanup materials behind.

5. Decontamination: Decontaminate equipment or material as directed

6. Spills, Emergencies, and Accidents: Undertake corrective action for environmental damage resulting from the Government, the Contractor or the public, etc. any spills, emergencies, and/or accidents that occurred at the incident site.

The Contractor shall monitor progress using the Project Management Plan and Quality Control Plan. Both plans are subject to review and approval by the Contracting Officer’s Representative.

4.1. TASK 1: Program Management

4.1.1. Program Management Support Services

The Contactor shall provide a full range of program management support services for the purpose of delivering narcotic hazmat extraction and containment services effectively and efficiently. The Contactor shall provide strong performance and process driven Contractor leadership committed to continual process improvement. The contactor program management support shall ensure that functions and services are managed according to current regulations, standards, and best practices for handling hazardous waste.

Staffing and Resource Management

• Scheduling and supervising Contractor personnel and resources, ensuring appropriate coverage across all tasks;

• Continuously monitoring and managing order / “call out” workflow, adjusting staffing and assignments to mitigate the impact of service volume spikes and / or staffing / resource shortages and communicating that impact to the Government in a timely fashion;

• Following CBP policies and procedures for timely onboarding and offboarding of contract staff.

Quality Control and Performance Management

• Ensuring Contractor performs all functions and meets performance objectives

• Identifying and reporting “operational events” (spikes in order / “call out” volume and / or response times) to government in a timely manner

• Ensuring work performed by contract personnel complies with existing Federal, state, and local regulations as well as hazardous waste standards and best practices

• Providing suggestions and efficiency recommendations for continuous process improvement which will promote cost reductions and decreases in storage time.

• Consistent pursuit of understanding CBP’s crucial national security mission and its business operations and opportunities.

• Leading efforts to work collaboratively with other Contractors, port authorities, government agencies, and business partners to ensure project success

• Actively participating in performance planning and review activities

4.1.2. Transition-In Phase

The Contactor shall plan for and implement a logical and seamless starting performance. This transition period shall not exceed 60-calendar days.

The Transition-in Phase functions include:

• Submission of Transition-In Plan in accordance with Section 5: Deliverables of this Statement of Work;

• On-boarding of key personnel within 5 days of contract award;

• Participate in a kick-off meeting within 14 calendar days of contract award. The meeting may be held at CBP’s Enterprise Services office in Indianapolis, Indiana.

• Recruit and hire necessary personnel, including subcontractors

• Obtain all required certifications

• Develop and submit any required deliverables

• Accomplish any necessary training

• Create standard operating procedures for each functional area covered under this SOW unless otherwise provided by the Government (content could include: quality control, hours of operation, work assignments, approval authorities, workflow, functional relationships between the Government and the Contractor and any other information needed for efficient and uniform performance)

4.1.3. Transition-Out Phase

During the Outgoing Transition, the Contactor shall continue to provide and be measured on performance of all tasks. The Contactor shall retain appropriate staffing to perform this work. In addition, the contactor shall plan for and support a logical and seamless transition of operations at the end of the period of performance, including knowledge transfer to incoming Contractor.

4.2. TASK 2: Readiness for Extraction and Containment of Narcotics Based Hazardous Waste

The contactor shall be ready to respond quickly and effectively when a request is placed by an ordering official for the extraction and containment of narcotic hazmat from conveyances.

Ordering officials will be the Contracting Officer’s Representative (COR), the Government Officer in Charge, or a Government Law Enforcement Agent/Officer. Requests will be issued through an order or “callout”. The Government operates 24 hours a day; however, the Contracting Officer’s Representative (COR) and Designated Authorized Representatives (DAR) are not available 24 hours. Therefore, additionally trained Government personnel will be designated to order pre-seizure services, and their contact information will be provided upon contract award. The contractor shall provide written documentation of the complete services within 24 hours of the work performed. The service order documentation shall include the following (at a minimum):

• Service Order Number.

• Date and time of service call notification and arrival at location.

• Description of conveyance type and general conditions of site, including weather, location, etc.

• Information provided by the Government point of contact (POC) upon arrival.

• Description of work performed at the request of the Government POC, including inspection locations in conveyance, whether or not Hazardous Waste was found & quantity, containment type, material & equipment utilized during extraction and containment, before & after condition of conveyance, damage done to conveyance as a result of inspections, etc.

• Quantity of material extracted and contained.

• Material costs and labor hours worked.

• Name of contractor and employee(s) who accomplished the work.

• Government point of contact at site location. Also provide contact information for who submitted the request, if different than Government site representative.

• Departure time.

4.2.1. Qualified / Credentialed Personnel and Compliant Practices

4.2.1.1. The Contactor shall handle, manage and dispose of all hazardous materials encountered during the execution of this SOW in accordance with title 40 of the Code of Federal Regulations, parts 260 through 263 (40 CDR 260 to 263).

4.2.1.2. The contactor’s employees shall have all proper training and certifications in accordance with OSHA regulations (29 CFR 1910.120) and be properly permitted and licensed to handle and transport hazardous wastes in accordance with U.S. Federal Motor Carrier Safety Administration Standards and U.S. department of Transportation regulations

(49 CFR 397).

4.2.1.3. Contractor personnel shall be legal U.S. citizens, and the contract shall have drivers permitted and licensed to drive in the United States.

4.2.1.4. The Contractor shall provide all manpower, equipment and supplies in the performance of this contract including Personal Protection Equipment (PPE), respirators, Hazmat holding containers and Hazmat spill containment kits.

4.2.2. Responsiveness to Service Requests (Orders or “Call Outs”)

4.2.2.1. The contactor shall be available to respond to an order / “call out” for extraction and decontamination services 24 hours a day, seven (7) days a week.

4.2.2.2. The contactor shall respond to the extraction and decontamination requests within ninety (90)-minutes of being contacted by the authorized agency representative. Response time ends when response team arrives on scene. The Contractor shall respond as quickly as possible with an estimated time of arrival (ETA) given to the authorized agency representative. The Contractor shall have a system to capture and verify response times that can be audited by the COR upon request.

4.2.2.3. The Contactor shall obtain permits, and other forms of documentation required in order to ensure compliance with laws and regulations.

4.2.2.4. The Contactor shall create/maintain health and safety plans in accordance with OSHA regulations (29 CFR 1910.120).

4.3. TASK 3: Extraction and Containment

The extraction and containment of narcotics hazmat shall be appropriately extracted and contained as directed by law enforcement and in compliance with all applicable Federal, State and local regulations. Upon arrival for hazmat extraction and containment, officers will brief the Contractor about the situation. The drums, buckets, and other containers shall be chemically rated to store hazardous material and not made of metal.

Extraction of narcotics includes conveyances that are or have recently transported hazardous materials and cleaning of narcotic bundles (contraband) to remove all possible residues. In some cases, the narcotics are intermingled with other products and packages which will require extraction.

The Contractor shall provide a service order form for all work performed on the contract.

Service order forms shall be submitted with the applicable invoice. The service order forms are subject to review by the COR and shall contain the information listed below at a minimum:

• Service Order Number.

• Date and time of service call notification and arrival at location.

• Description of conveyance type and general conditions of site, including weather, location, etc.

• Information provided by the Government point of contact (POC) upon arrival.

• Description of work performed at the request of the Government POC, including inspection locations in conveyance, whether or not Hazardous Waste was found & quantity, containment type, material & equipment utilized during extraction and containment, before & after condition of conveyance, damage done to conveyance as a result of inspections, etc.

• Quantity of material extracted and contained.

• Material costs and labor hours worked.

• Name of contractor and employee(s) who accomplished the work.

• Government point of contact at site location. Also provide contact information for who submitted the request, if different than Government site representative.

• Departure time.

4.3.1. On-Site Law Enforcement Supervision

The Contactor shall extract and contain contraband on-site under the supervision of on-site Government Law Enforcement Agent/Officer.

4.3.2. Handling of Hazardous Materials

4.3.2.1. The Contactor is responsible for proper handling and management of hazardous materials.

4.3.2.2. The Contactor shall demonstrate experience in managing ignitable, corrosive, reactive, and toxicity characteristics of hazardous waste.

4.3.2.3. The Contactor shall provide all required materials and equipment for handling hazardous materials and for making confined space entries where hazardous materials are located

4.3.3. Vacuum Services

4.3.3.1. To reach the hazardous material, in some instances, the Contactor will have to employ a vacuum truck to remove hazardous waste materials from the non-purged tankers.

Examples of waste may include well wastewater and oil, drilling fluids and other substances found in industrial transportation vehicles. Substances are usually returned to the tanker but, in a few situations, they are stored off-site.

4.3.3.2. The Contactor shall provide vacuum services, as needed. Vacuum services shall be part of the contract package providing a turn-key type service.

4.3.3.3. The Contactor will remove any type of substance, to give Agents/Officers access to hidden contraband. The contactor will be familiar with various forms of hazardous waste (solid, liquid, and sludge) and determine appropriate transport requirements.

4.3.3.4. The Contactor shall provide storage or holding tanks for extracted waste, as needed. The Contactor’s storage will comply with environmentally safe practices and regulations for hazardous materials.

4.3.4. Turnover of Contraband

4.3.4.1. Upon completion of the extraction, containment and decontamination process, the contactor shall turn over all contraband, hazmat, and/or all other materials collected to the agency requesting the services.

4.4. TASK 4: Cleanup

All affected areas shall be clean and clear of all hazardous material and any debris left over from extraction. All containers must be rated to store hazardous materials/chemicals.

4.5. TASK 5: Decontamination

The Contactor shall decontaminate any equipment or material identified by the law enforcement representative upon request. Decontamination of materials will commence with the intent of rendering the equipment or material safe for storage, reuse, or disposal. The Government will, if needed for evidentiary purposes, save any reinstate or waste generated from the decontamination process in evidence containers.

4.6. TASK 6: Spills, Emergencies, and Accidents

The Contactor shall have written policies/procedures as required by all applicable Federal, State and local laws and regulations. The Contactor shall procure and maintain adequate liability insurance coverage to assure that it can undertake corrective action for any environmental damage resulting from spills, emergencies, and accidents involving hazardous and chemical waste that are the fault of the Contactor.

The Contactor is responsible for the clean-up of any and all spills, leaks, or mishaps that occur during the performance of this contract due to the actions of its agents, employees, or subcontractors. If necessary, the Contactor shall perform cleanup at any evidence vaults.

4.6.1. Hazardous Emergency

If a hazardous emergency (i.e., liquid meth, human waste, large amounts of fuel) situation occurs during a routine extraction or containment service, The Contactor shall stop and immediately notify the Officer in charge of the location, or any other individuals specifically designated.

Cleanup of site of all materials associated with the containment/extraction will be required for work to be considered accomplished; as an example, all the conveyance parts and pieces will be removed from the area of operation.

4.6.2. Adverse Incident Reporting

Such incidents must be reported immediately to the COR via email and submit a Spill Report to the COR no later than 24 hours after the initial report.

Adverse incident reports will be provided to the COR, by electronic means, on any theft, vandalism, or damage to Government property, hazardous material incidents, serious bodily injury, or other significant incidents. The initial notification by electronic means is due to the COR within twenty-four (24) hours of the incident. The final report is due to the COR within ten

(10) working days.

5. DELIVERABLES AND DELIVERY SCHEDULE:

Through the life of the contract at specified intervals, Contractors shall submit information detailing those employees supporting the Government’s efforts in accordance with CBP Provision titled: Contractor Personnel Reporting Requirements (CPRR). The CPRR will be provided to the contactor upon award of the contract.

Deliv.

Deliverable Title SOW Reference

Format Recipient Due Date

5.1. Project Management

Plan (PMP), including:

• Project Goals and

Requirements Plan

• Quality Control

5.1 Adobe

Acrobat

(PDF)

COR 3-business days after kick-off meeting

• Personnel Training

• Plan and Checklist

• Risk Management

Plan

• Transition In-Plan

• Transition Out-Plan

5.2. • Notification of any spills onsite

• Notification of lack of function at Law Enforcement Investigation site or government facility

COR Within 24-hours of action

5.3. • Invoicing through IPP (billing invoice and backup documents)

Program Office Monthly

5.5. Standard Operating

Procedures

5.2 PDF COR and PM 30-days after

award, updated as needed

5.6. Adverse Incident

Report

5.3 COR 24-hours after

incident

5.7. Adverse Incident

Report Final Report

5.4 COR 10-days after

incident

5.8. Management Reports 5.5 PDF and /

or MS Excel

COR and PM As requested by COR or

PM

5.1 Project Management Plan (PMP):

The PMP shall include the following sections:

• Project Goals and Requirements Plan: Sets forth the Contactor’s methodology for confirming tasks and defining goals, determining necessary resources, identifying workflow and timelines for completing administrative tasks, and workflow to subcontractors.

• Quality Control Plan and Surveillance Checklist: The Contractor shall develop a Quality Control Plan subject to approval by the COR. The plan shall detail how the Contractor plans to develop and maintain a quality control program to ensure the quality, timely and efficient services in accordance with this contract, applicable laws and regulations, appropriate standards, manufacturer recommendations, utility codes and commercial practices. The Quality Control Plan shall be submitted within ten (10) days after the contract award.

The Quality Control Plan shall include:

• A description of the inspection and monitoring system to cover all services. The description shall include specifics on the areas the Contractor shall inspect on both a scheduled and unscheduled basis, frequency of inspections, submission of quality control scheduling and the title and organizational placement of the inspectors.

• A description of the methods the Contractor shall use for identifying, reporting and preventing defects in the quality of the service performed.

• A description of the records to be kept to document inspections and corrective or preventive actions taken.

• How the Contractor shall maintain on-site records of all quality control inspection conducted by Contractor personnel. Records shall include the name of the inspector, date of inspection, what was inspected, discrepancies found, corrective action taken and the date of corrective action. The Contractor shall keep documentation and make it available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims if any, under this contract.

• The name of the specific quality control inspector to notify in case of customer complaints. Resume and certifications for the quality control program manager, contract manager and technicians. A system of regular work inspections by off-site company representatives. A system of regular inspections by local staff.

• The COR must accept the QC plan prior to beginning work. The Contractor shall make changes and obtain acceptance of the plan by the COR.

• Personnel Training: Sets forth the plan for training and orienting personnel

• Risk Management Plan: Sets forth the methodology for identifying operating constraints and plans for reducing risk and achieving contract compliance. The Contactor shall develop and maintain a risk management program to protect against risks. Risks to be managed include third party indemnifications; contraband detection and securing; conveyance damage and personal safety and accident prevention. The Contactor shall identify, track, monitor and mitigate risks during the course of the contract’s period of performance. The Contactor shall submit to the CO and COR a copy of the contactor's risk management program. Risk management shall include detailed plans and procedures to cover natural disasters, terrorist activity, or other emergencies that may affect operations such as COVID-19.

• Transition In/Out Plan: Outlines how the Contactor plans to integrate with any outgoing Contractor’s transition out plan as part of the incoming Contractor’s transition into the work if applicable. It shall also outline the transition out at the end of the period of performance.

The transition in/out periods will last for at no longer than 60 calendar days.

At the end of the period of performance, the Contractor shall transfer to the Government or the successor Contractor, as specified by the COR, all documentation, records, files, property, or other data produced pursuant to this SOW or provided by the Government. At any time within 60 days of contract completion, personnel of the incoming workforce may observe operations and performance methods of the outgoing Contractor. The Contactor shall fully cooperate with the successor Contractor in facilitating an efficient transition.

The Transition-in Plan shall include, but are not limited to, the following components:

• A schedule for the to accomplish the Transition-in Phase requirements identified in SOW section 4.1.2;

• The Contractor’s personnel deployment plans and the schedules for staffing and commencing each contract support activity;

• Plans and activities for hiring, training and orienting personnel who will serve in key operations or who will perform tasks of a technical nature;

• Office / storage area locations and personnel information for staff supporting those locations. Include staff POC information for coordination with COR.

• Certificates and qualifications, including resumes, for staff supporting the contract.

The Transition-out Plan shall include, but are not limited to, the following components:

• Reconciliation of any work-in-progress;

• Clean up of Contractor’s work areas;

• Provision for training of the successor’s personnel on specialized equipment and ongoing work that the successor would be required to complete.

5.2 Standard Operating Procedures

The Contactor shall establish and follow Standard Operating Procedures (SOPs) incorporating the above PMP, outlining Contractor’s methodology for managing Project Goals and Requirements; Quality Control; and Risk Management.

The contactor shall prepare and provide a draft of the SOP incorporating PMP to be reviewed by COR. Changes to the SOPs in response to COR’s review of the draft must be made within five business days of receipt of comments.

5.3 Adverse Incident Report

Initial report due to COR within 24 hours of incident. The report explains what initially happened.

5.4 Adverse Incident Report Final

Final report due to COR 10 days after the incident. The reports explains what happened, and what was done to remedy the situation.

5.5 Management Reports

Timely submission and accuracy of all required reports is critical for successful performance.

The contactor shall submit an information management and financial report of events from the previous month that have impacted or are likely to impact operations. This report shall be submitted to the Contracting Officer (CO) and to the COR.

The Contactor shall submit the report as needed to the COR. The summary of events shall include: property management; property disposition; risk management; quality control and audits; and any other significant information that may have an impact on the contactor's performance of the SOW requirements. The Government may also request essential management reports on an ad hoc basis.

6. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION:

6.1 Government Furnished Equipment (GFE)

Not Applicable

6.2 Government Furnished Information (GFI)

The contractor will be provided GFI upon notification by CBP of an incident. The contractor will be given location, conveyance information including count, size and anticipated work area, anticipated hazardous waste to be encountered, and other information as available. The anticipated hazardous waste information from CBP is an estimate only and should not be relied upon by the contractor. The contractor shall be responsible for the safety of their employees.

7. PLACE OF PERFORMANCE:

The place of performance shall be at designated Contractor and field locations in Florida, Georgia, and South Carolina.

7.1 Place of Performance

Services can be performed anywhere within the states of Florida, Georgia, and South Carolina.

7.2 Travel

The Contractor shall be required to travel to and from the incident site to perform the services.

Additional travel related to the incidents (i.e. to Government locations, etc.) may be required. In addition, travel to quarterly meetings per SOW section 10.3 and other travel identified in the SOW is also required.

8. PERIOD OF PERFORMANCE:

The Period of Performance (POP) shall consist of a one (1) year base period and four (4) 12-month option periods. The base period is anticipated to begin on January 15th, 2026. The POP is estimated to be:

• Base Period: 1/15/2026 – 1/14/2027

• Option Period 1: 1/15/2027 – 1/14/2028

• Option Period 2: 1/15/2028 – 1/14/2029

• Option Period 3: 1/15/2029 – 1/14/2030

• Option Period 4: 1/15/2030 – 1/14/2031

The contactor shall be available at all times to provide the services required under the SOW. This means 24 hours a day, seven (7) days a week, 365 days a year, including holidays.

9. SECURITY:

9.1 Contractor’s Security Requirements:

This work and information are deemed UNCLASSIFIED, but Law Enforcement Sensitive. All Contractors supporting this SOW shall be U.S. Citizens, and free of criminal convictions. This will apply to all prime and subcontractor personnel.

The Contractor shall comply with the Government’s administrative, physical, and technical security controls to ensure that the Government’s security requirements are met. The Contractor shall safeguard the Government’s data security and the physical security of its operations and personnel. During the course of this work, the Contractor shall not use, disclose, or reproduce data, which bears a restrictive legend, other than as required in the performance of this work. The CBP/DHS logos will be used only when authorized by the Contracting Officer.

9.2 Identification Badges and Credentials:

The Contactor shall provide employees with identification badges that must be worn in a conspicuous place on exterior clothing. The Contactor and subcontractor personnel must have in their possession clear identification credentials at all times during performance of this effort.

9.3 Government Escort and Supervision:

Contract employees shall be escorted and supervised by Government Law Enforcement representative at all times while performing work at a Law Enforcement Investigation site or government facility.

9.4 Incoming / Outgoing Personnel

The COR must be notified within two (2) business days of employee removal, termination or resignation. The Contactor shall also maintain a list showing effective dates of access to Government facilities, systems, and/or IPP for all personnel and names of employees who will replace those whose access expires.

9.5 Information Protection

Disclosure of Information: Any information made available to the contactor by the Government, or its customers shall be used only for the purpose of carrying out the provisions of this contract.

This information shall not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract. In the performance of this contract, the contactor assumes responsibility for the protection of the confidentiality of government records.

10. SPECIAL CONSIDERATIONS:

10.1 Safety and Qualifications

Contractor personnel and equipment shall meet all safety requirements set forth in applicable Federal, State and local laws and regulations (e.g. 29 CFR 1910, 40 CFR 260-279, 49 CFR 178).

The Contactor shall ensure that all personnel involved in handling of waste, wear appropriate Personnel Protective Equipment (PPE) and have been trained and certified to the level of expertise required for the proper performance of each task. All PPE, including but not limited to Level A through D, will be provided by the contactor as part of any extraction and containment of narcotics hazardous waste. As appropriately requested, personnel responding to law Enforcement Investigation sites or Government facilities shall have Hazmat training.

10.2 Accounting and Finance

Financing and Accounting System: The Contactor shall provide its own financing/accounting system. The proposed systems shall provide the information necessary to track all costs and meet audit requirements, comply with Generally Accepted Accounting Principles (GAAP), and shall be used to record and report all aspects of invoicing information.

The Contactor must ensure that the system meets all government requirements for an automated accounting system within sixty (60) calendar days of the award. This includes having a system (Example: QuickBooks) that identifies all revenue and expenses including direct and indirect costs to the individual line items.

10.3 Government Auditing and Inspections

The Contractor or subcontractor’s site is subject to announced or unannounced physical inspections by the CBP contracting officer, their COR(s), or any other government representatives. Files, records, reports and other documents pertaining to this contract shall be made available for review during any announced or unannounced inspection. The Contactor shall maintain all documentation and records of all contract activity for a minimum period of six (6) years or until all disputed or unresolved billing records are resolved.

OIG and Defense Contract Audit Agency (DCAA) or firms authorized by the Treasury Forfeiture Fund reserve the right to review the Contactor's records of narcotics hazmat extraction and containment. The Contactor shall include in all contracts with subcontractors the right to enter the premises with Government auditors.

The Contactor shall cure deficiencies identified in the results of the oversight inspections within thirty (30) calendar days.

• Annual Review:

The COR will complete an annual CPARS (Contractor Performance Assessment Reporting System) review. The CO will review the CPARS entry and forward to the contactor for review and comment.

• Quarterly Meetings:

The contactor, CO, COR and Program Manager will meet quarterly to discuss contract performance and any issues that have occurred in the past or changes that need to be made for the future. Meetings may be held at CBP’s Enterprise Services office in Indianapolis, Indiana, Contractor locations, or virtually. The Contactor shall be responsible for all travel, lodging, and any other associated costs for its personnel to attend all meetings, regardless of location.

10.4 Administrative

10.4.1 The Contactor shall closely monitor the Contract Line-Item Number (CLIN) used for each item and notify the COR in writing when the CLIN usage exceeds 80 percent of the total listed amount. The Government shall not be obligated to pay the contactor any amount in excess of the maximum amount in the contract.

10.4.2 The Contactor shall require all personnel involved in the performance of this contract to sign Non-Disclosure Agreements (NDAs) prior to commencing work. Safeguarding Records and Non-Disclosure Agreements: The Contactor shall ensure that all records related to this contract are safeguarded in accordance with applicable federal regulations and agency policies. This includes implementing appropriate physical, technical, and administrative controls to protect sensitive information from unauthorized access, disclosure, alteration, and destruction. A post-award conference will be conducted per section 4.1.2 of the SOW. The Contactor must send a representative(s) who is knowledgeable on the contract matters relating to technical performance and fiscal performance (e.g. Invoice preparation, processing and submission etc.). The purpose of this post award conference is to achieve a clear mutual understanding of all contract requirements and resolve any contract related issues.

10.4.3 The Contracting Officer’s Representative (COR) is an individual designated by the Contracting Officer to act as a liaison between the Contractor and the Contracting Officer within the limits of their delegated authority. Only the Contracting Officer can change the contract requirements or obligate the Government in any way. No changes to the contract shall be made without written prior approval of the Contracting Officer.

10.5 Staff Requirements

The Contactor shall provide the training records and certificate(s) to the COR or task monitor as requested. The Contactor shall provide protective equipment to all personnel involved in the handling of hazardous waste and shall ensure that the protective equipment is adequate for the hazards associated with the given task. The Contactor shall manage and have procedures and provisions to handle emergencies, accidents and spills related to the scope of work performed.

Upon Contractor’s arrival at the extraction/containment location, the facility representative will provide additional site-specific information and instructions as required.

10.6 Key Personnel:

The Contactor shall propose Key Personnel for the contract. The Contactor shall notify the COR immediately of any changes in key personnel and follow-up in writing of identifying a need to replace / substitute key personnel.

CBP shall approve or reject each Key Personnel and all technician’s resume submittal based upon experience, training, education, and ability to perform the requirements of the contract.

The following labor categories / positions are designated as key personnel:

• Contract Manager (Key Personnel) o Contract employee that possesses a strong background in contract management and acts as the primary liaison to the COR o Coordinates the hazardous waste extraction and containment o Notifies COR of any spills or enforcement actions o The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The Contractor shall provide an alternate(s) who shall act for the Contractor when the manager is absent. The alternate should be submitted in writing to the COR and CO.

o The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operations of this contract and shall be responsible for all aspects of the contract.

o The Contract Manager shall have, at a minimum, five (5) years of experience with contracts of similar size, scope, complexity and at a similar level of responsibility.

Preferably, the Contract Manager shall possess a trade certification or a bachelor’s degree in management, sciences or similar field.

o The Contract Manager or alternate shall be available at all hours to provide services.

The Contractor shall provide telephone numbers of the Contract Manager and alternate(s) who shall be available to respond to government incident requests.

o Strategic planning, personnel management, subcontractor interface, customer relations, operational planning and management and reporting are some of the critical requirements of the contract manager position.

• Quality Control Manager (Key Personnel) o The Contractor shall provide a quality control manager who shall be responsible for the quality of the work, and for drafting and monitoring the Quality Control Plan.

The QC Manager shall have, at a minimum, three (3) years of experience with contracts of similar size and scope, and in leadership positions including management of quality control inspectors. The Quality Control Manager is an independent position and cannot be performed as a collateral duty of another contract staff member.

o The Quality Control Manager is responsible for providing the Government with compliant supplies and services and working with the Government regarding its administration of its Quality Assurance Surveillance Plan.

• Technician Waste Handler (Key Personnel) o Contract employees that are responsible for the handling, extracting, containing, and packaging of Narcotics Hazardous Waste at an Investigation site or government facility, in addition to other services required by this SOW.

o Handles all narcotics hazardous waste in compliance with all federal, state and local regulations.

o Each technician shall have, at a minimum, six (6) months of experience providing similar services, and the applicable training and certifications required for the work.

o All contractor personnel performing the work must be qualified and have the appropriate level of education and experience for the particular task being performed, per the manufacturer, federal, state, or local requirements. Appropriate certifications, training and licenses shall be required.

o The Contractor shall provide safety and protective clothing and equipment to its employees that are appropriate for the task being performed or for the hazards that may be present. These include, as required, protective eye wear, steel tipped shoes, heavy duty gloves, and other safety items and devices. The minimum standard of Personal Protection Equipment shall meet OSHA or CFR requirements, whichever is more stringent.

Appendix A: Conveyance Definition and Exemplar Services

For the purpose of this document, the term “conveyance” includes anything, such as, but not limited to, cars, trucks, vans, all-terrain vehicles (ATVs), motorcycles, scooters, tractor trailers, rail engines/cars, airplanes, and watercraft. In more broad terms things that can be used for road transport, rail transport, water transport, and air transport.

Services for all conveyances may include:

• Placing compartment in a decontamination pool to contain any runoff

• Manually opening and extracting hazardous contraband from deeply concealed compartments, either natural or man-made

• Placing the hazmat liquid contraband collected in authorized storage containers

• Using a separately approved storage container with the PPE and waste materials

• Decontaminating the compartment with water and surfactant

• Moving compartments to a safe location within the operational area

• Containing hazmat spills; and cleaning up chemical spills that result from the extraction of the hazardous contraband

• Remove/extract separate sample(s) from the bulk contraband and place in the authorized hazmat containers

• Dropping and replacing fuel tanks in various conveyances

• Providing services to facilitate inspection to identify illegally built compartments

• Breakdown of tires

• Removal of unauthorized hidden compartments

APPENDIX B: Roles and Authority

Role Limit of Authority When Authority in Effect Contracting Officer (CO)

Can negotiate price, terms, conditions and changes to Contract.

Duration of contract.

Contracting Officer’s Representative

(COR)

Gives technical direction to Contractor in interpreting the SOW. Cannot authorize changes to scope or SOW.

As appointed by the CO.

Alternate COR

(ACOR)

Gives technical direction to Contractor in interpreting the SOW. Cannot authorize changes to scope or SOW.

As appointed by the CO.

Designated Agency Representative

(DAR)

Instructs The contactor on which authorized services to perform on each vehicle prior to seizure.

As designated by the CO or

COR.

Fines, Penalties and Forfeitures Officer (FP&FO)

Individuals who manage the vehicles up on time of seizure and present a disposition order to the contactor to provide authorized services.

As designated by the Office of Field Operations (OFO).

Asset Forfeiture Officer (AFO)

Individuals who manage the vehicles upon time of seizure and present a disposition order to the contactor to provide authorized services.

As designated by the United States Border Patrol (USBP).

APPENDIX C: Illicit Controlled Substance Examples

Appendix C includes Illicit Controlled Substance Examples that could be encountered during the execution of the contract. The following listings focus on those chemicals essential to the most popular illicit controlled substances and do not include solvents and other laboratory related material that are readily available to the public, and therefore less likely to be the target of diversion. Care must be taken to properly categorize each chemical and ensure that incompatible chemicals are not combined. For example, acidic and basic chemical mixtures must not be combined. In most cases, organic and aqueous mixtures must not be combined. Safety of personnel must be the number one priority. Proper personal protective equipment must be worn during the extraction and containment of the materials.

Ephedrine/Pseudoephedrine

FORMS:

Solids containing ephedrine* Includes tablets, extracted ephedrine, tablet binders.

Liquids containing ephedrine Includes all liquids containing ephedrine.

Fentanyl, Fentanyl Analogues, and Derivatives

FORMS:

Solid fentanyl Includes bricks, tablets, pills, powders or dust containing fentanyl.

Hydriodic Acid (HI)

FORMS:

Liquids containing hydriodic acid Includes HI reagent, HI solution/iodine and red phosphorous, HI solution/iodine and hypophosphorous.

Iodine

FORMS:

Solid iodine Includes solid reagent and iodide salts.

Liquids containing iodine Includes liquid mixtures of iodine and tinctures.

Phosphorous Compounds

FORMS:

Solids containing phosphorus mixtures Includes red phosphorus reagent, red phosphorus sludge.

Liquids containing phosphorous mixtures Includes liquids containing red phosphorus and liquid hypophosphorous acid, or phosphorous acid reagent.

Methamphetamine Liquid Mixtures

FORMS:

Liquids containing Methamphetamine Includes methamphetamine/ HI/ red phosphorous mixtures (cook), methamphetamine/ammonia/metal (cook),** methamphetamine/organic solvent mixtures (extraction/gassing/ waste), methamphetamine/aqueous mixtures (waste).

PCP

FORMS:

Liquids containing PCP Includes PCP in organic solvents such as ether, solid PCP and PCC, and liquids containing PCC.

Other Drug Precursors

FORMS:

Liquids containing drug precursors Includes phenyl-2-propanone, piperidine, pyridine, bromobenzene, cyclohexanone, safrole, methylamine liquids and others.

Solids containing drug precursors Include methylamine HCI, phenylacetic acid and others.

GHB

FORMS:

Liquids or solids containing GHB Includes commercial solvents (1,4-butanediol and GBL), GHB mixed with liquids.

MSM

FORMS:

Solids containing MSM AKA methylsulfonylmethane or dimethyl sulfone Includes granulated/powder MSM.