HADES Contract SOO.docx

STATEMENT OF OBJECTIVES (SOO)

Project: HADES (Hybrid Architecture and Development for Experimental Systems)

1. Purpose: The purpose of the HADES Contract is for support services providing Ground Operations and Development (GOD) support and services of the Research and Development Space and Missile Operations (RDSMO) program Ground System Enterprise (GSE).

2. Mission Scope: The Scope of this contract includes ground operations (systems engineering and sustainment), and development (development and integration) support and services in support of Space Systems Command Innovation and Prototyping Delta (SZI) Prototype Ground Development and Sustainment Branch’s (SZIG) mission directives:

· Develop innovative solutions to reduce ground system costs

· Provide and operate an efficient GSE for Research and Development (R&D)

· Build and support ground system instantiations

· Perform Cyber Defense across multiple missions, security levels and baselines

· Develop, operate, and maintain multiple security classification levels and external interfaces with multiple instantiations to support the operational environment

· Support different types of operations ranging from R&D efforts and prototypes to operational efforts

2.1 Current Mission Systems operating within the RDSMO Environment:

2.1.1 Common User Equipment & Communications (CUE & COMM):

· Manage new and existing antenna connections and scheduling tools, including but not limited to: the Satellite Control Network (SCN) and Swedish Space Corporation (SwSC)

· Support integration activities between RSC CUE & COMM GovCloud and different mission ground systems

· Maintain on-premise CUE & COMM hardware (HW) and software (SW), including switches, firewalls, routers, connections, etc.

· Maintain, support, and deploy RSC Mobile Communication Suite (RMCS) and provide shipping and Factory Compatibility Testing support

· Maintain common support infrastructure such as the timing system Global Positioning System and Inter-Range Instrumentation Group (GPS & IRIG), Automated Scheduling Tool (AST)/Electronic Schedule Disseminator (ESD)/Managed Intelligent Deconfliction and Scheduling (MIDAS) Automated Resource Scheduler (MARS)

· Maintain Risk Management Framework (RMF) compliance, support and submit Authority To Operate (ATO) artifacts and documents

2.1.2 Research, Development, Test & Evaluation (RDT&E) Support Complex (RSC):

· Manage and maintain the Rendezvous & Proximity Operations (REPR) Video Display System (currently ThinkLogical) from a cyber, software, hardware, and user perspective

· Manage and maintain REPR VoiceNet system from a cyber, software, hardware, and user perspective

· Manage and maintain Resilient power systems to include Uninterrupted Power Supplies (UPS & Generators) from a hardware, and user perspective

· Maintain and modify Peripheral RSC Mission Infrastructure to include the Video Wall and additional audio/video equipment from a cyber, software, hardware, and user perspective

· Maintain and manage Heating, Ventilation, and Air Conditioning (HVAC) and electrical upgrades

· Provide facility support to include but not limited to cable management, assembling/moving furniture, and installing floor and ceiling tiles within the RSC

2.1.3 Jaguar

· Engineering, development, and sustainment of the Payload Operations Center (POC)/Satellite Operations Center (SOC) ground systems to include Ground Configuration Controller (GCC), Multi Mission Satellite Operations Center (MMSOC), Horizon, Mission Unique Software, Compunetix phone system, a Ground Terminal (GT) antenna, & limited support to the Alternate Ground Terminal (AGT) and Outside the Continental United States (OCONUS) GTs

· Procurement, installation, integration, test, and deployment of new information assurance (IA) approved hardware, software, peripherals, communications security support (COMSEC), and network equipment to eliminate any single points of failure or items identified as nearing End of Life (EOL) or End of Support (EOS) within POC & SOC boundary

· Procure all Jaguar hardware and software in accordance with the Government approved Bill of Materials (BOM)

· Travel and over-the-phone support for external customers will periodically be required; this support shall include, but is not limited to: Compunetix support, Integrated System Testing (IST) at the factory, GCC support at the Payload Hosted In GCC (PHIG), and Government Furnished Equipment Provider (GFEP), Ground Unification Transformation System (GUTS) Lite support, and any network connection troubleshooting that falls within the POC and/or MMSOC boundaries

· Manage the storage and accountability of hardware components for the Jaguar mission, these components will be for Continental United States (CONUS) use only. If a need arises the contractor shall ship components to other CONUS locations. If shipping of OCONUS equipment is required, the appropriate government representative will be identified to ship and receive equipment

· Execute the buildout and technical refresh of the Payload Test Center (PTC) 2, 3, & 4. The contractor shall procure the appropriate HW, SW, and peripherals necessary to complete the buildout/tech refresh and install per the security standard to meet the ATO and Sensitive Compartmented Information Facility (SCIF) requirements. The contractor shall provide escorts and/or coordinate with the government to ensure escort requirements do not impact scheduled work

3. Period of Performance (PoP) and Location:

3.1 PoP:

· PoP is a 3-Year Base period with 2 1-Year Options

3.2 Location:

· Space Systems Command Innovation and Prototyping Delta (SSC/SZI) Footprint at Kirtland Air Force Base (KAFB), New Mexico

4. Background: SZIG currently develops, fields, and transitions prototype ground systems supporting prototype satellite command, control, and data distribution through disciplined and innovative program management and engineering to enable mission partner objectives. The future posture of SZIG is to transition legacy hardware-based systems and develop automated and cloud-based systems to leverage emerging technologies

5. Performance Objectives: The Contractor shall perform tasks relating to ground operations (systems engineering, integration and sustainment), development, and other necessary support. This work will require the Contractor to be capable of performing tasks within minimal time constraints, and hasty deadlines. Mission tasks and objectives shall be applied for any of the following activities:

· Development, operations and maintenance of current and future missions

· Adhering to all cyber and security requirements

· Modifications of current and fielding of new ground system instantiations

· Management, operation and maintenance of all technical baselines respectively, to include demonstrations, prototypes, and special studies

· Utilize Government processes and Information Systems (IS) to manage and execute the requirements of this contract

· Utilize a disciplined Systems Engineering (SE) approach when executing contract requirements

· Collaborate and interface with the Government during all phases of the SE process

· Perform system administration, cybersecurity, and COMSEC functions

· The Contractor shall provide maintenance of all respective property to include physical equipment, virtual machines, licenses, configuration management, inventory and respective documentation

· Manage security and data handling responsibilities across the contract

· Ensure personnel comply with all cybersecurity, and physical security guidance required by this contract

· Provide cleared personnel in accordance with the applicable guidance required by this contract

· Provide cleared personnel for TS/SCI as required for this contract

5.1 Ground Operations: The Contractor shall:

· Maintain all systems, virtual machines and environments at the reliability, maintainability, and availability metric levels required by the applicable mission requirements

· Perform Preventative Maintenance Checklists/Inspections (PCC/PCI’s) as required by each ground system instantiation

· Develop and maintain a Systems Engineering Management Plan (SEMP)

· Provide planning, design, and trade studies for system enhancements/modifications, technical demonstrations, prototyping, and associated facility requirements

· Provide SE support to include but not limited to: Analysis of Alternatives (AoA), Concept Development (CD) and analysis, design and engineering, cybersecurity, development, integration, test, configuration management, sustainment, and disposal efforts

· Provide support for SE enabling functions to include but not limited to: Configuration Management (CM), Deficiency Reporting (DR) and Change Requests (CR) and Risk Management (RM)

· Perform configuration control, configuration status accounting, configuration verification and audits and configuration identification for all mission system technical baseline elements

· Support the Government Change Control Board (CCB) in accordance with the CM plan

· Provide hardware support, troubleshooting and maintenance

· Perform sustainment to include, but not limited to: maintenance, hardware monitoring, detailed troubleshooting, fault detection, isolation, and removing and replacing failed components to restore system operations and maintain system availability

· Provide sustainment of all ground system equipment, hardware, and software

· Develop and maintain a Lifecycle Sustainment Plan (LCSP) which will include but not limited to: tools, processes and procedures that maintain CM of the system and provide the Government recommendations for hardware recapitalization opportunities

· Develop technology refresh packages in accordance with the respective LCSP and SEMP, and provide them to the Government on a quarterly basis

5.2 Development: The Contractor shall:

· Design and develop the infrastructure for the GSE in accordance with the approved design

· Modify the basic infrastructure as well as develop enhancements, as required by the PMO, to implement approved design

· Implement and coordinate the approved facility design specifications for the respective GSE instantiations

· Ensure interoperability of any new or enhanced capabilities on GSE baseline to include interoperability of major weapon systems and R&D missions

· Support software integrating and test activities

· Coordinate with the Government and all mission partners prior to software releases

· Develop training plans and materials on new and/or existing capabilities

· Integrate safety, physical security, OPSEC, COMSEC, EMSEC, cybersecurity and additional identified compliance areas into all aspects of SE requirements

5.3 Program Management: The Contractor shall:

· Manage the resources, personnel, and services necessary to provide program management support for all contract functions to include, but not limited to: quality, safety, security, and risk programs

· Establish and maintain a proactive, effective, and efficient program team that is responsive to changes in program/mission requirements

· Maintain a high level of quality of work, collaboration, open communication, and engagement with the Government program team

· Maintain an understanding of SSC/SZI’s mission and strong commitment to customer satisfaction

· Prepare for and conduct Program Management Reviews, as well as more frequent informal status meetings, at a frequency and scope as defined in this contract

· Notify the Government of any problems in meeting contract requirements as the problems are known

· Provide appropriate representation for meetings, as required, to include, but not limited to: management meetings and customer meetings at various locations.

· Be responsible for any subcontract management necessary to integrate work performed on this contract

· Be responsible and accountable for subcontractor performance on this contract

· Report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure data collection site (i.e., Contract Manpower Reporting Application). The Contractor is required to completely fill in all required data fields

· The Contractor shall provide a completed Gantt Chart along with an Integrated Master Schedule (IMS) and list of materials needed to complete the performance objectives

6. Operational Constraints: The Contractor shall:

· Participate in and contribute to Government processes and assign appropriate resources to effectively support the requirement

· Respond to Government requests for contractually driven requirements within timeframes requested by the Government for action

· Integrate and coordinate all activities needed to execute the requirement to include but not limited to: resource allocation, corrective action plans proposal submittals, timely identification of issues, and effective management of government approved and established vendors

· Provide required necessary on-site resources and infrastructure to manage, perform, and administer the contract

6.1 Cost Management: The Contractor shall:

· Manage, track, and forecast the cost of on-going activities and provide opportunities for cost efficiencies

6.2 Resource Management: The Contractor shall:

· Evaluate, manage, and allocate the resources needed to execute the requirements of the contract

6.3 Policies and Procedures: The Contractor shall adapt and comply to fluctuating direction, standards, policies, and practices while performing the tasks within the scope of this contract. To ensure both the Government and Contractor remain synchronized relative to applicable guidance and documents, the Contractor shall perform all requirements of this Contract using the most current and approved version of the applicable documents identified in the contract