H9821020R0010 rev 1.pdf

SEE ADDENDUM

(No Collect Calls)

H9821020R0010 28-Jan-2020

b. TELEPHONE NUMBER

(571) 372-1941

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 11 Feb 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

H982109. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

NATHAN SHUMWAY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DEFENSE HUMAN RESOURCES ACTIVITY

4800 MARK CENTER DRIVE,

SUITE 03E25

ALEXANDRIA VA 22350-4000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HQ0140 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DEFENSE TRAVEL MANAGEMENT OFFICE (DTMO)

TONY BAUMANN

4800 MARK CENTER DR, SUITE 04J25

ALEXANDRIA VA 22350

TEL: 571-372-1187 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

541611

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001 1 Each Foundational Data

FFP

Foundational Data IAW PWS 4.10-4.10.5.

FOB: Destination

PSC CD: B506

MAX

NET AMT

UNIT UNIT PRICE MAX AMOUNT

0002 450 Each Standard Off the Shelf Data

FFP

CONUS COLA Locations (Pricing of Market Basket Items) IAW PWS 4.6.

UNIT UNIT PRICE MAX AMOUNT

0003 1 Each Comparison City

FFP

Comparison City IAW PWS 4.11.

UNIT UNIT PRICE MAX AMOUNT

0004 1 Each Identification of Vehicles

FFP

Identification of Vehicles for Standard Profiled Family IAW PWS 4.13.

UNIT UNIT PRICE MAX AMOUNT

0005 UNDEFINED Each Pricing of complete Market Basket

FFP

Pricing of Complete Market Basket for Established Location (Small or Large Cities) IAW PWS 4.14.

UNIT UNIT PRICE MAX AMOUNT

0006 3 Each Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for Established Location (Small or Large Cities) IAW PWS 4.16.

UNIT UNIT PRICE MAX AMOUNT

0007 3 Each Non-Standard Public Commutation

FFP

Non-Standard Public Communication Costs in a Major Metropolitan Area IAW

PWS 4.18.

UNIT UNIT PRICE MAX AMOUNT

0008 1 Each Overseas Comparison Market Basket

FFP

Overseas Comparison Market Basket for Cost-of-Living IAW PWS 4.19.

UNIT UNIT PRICE MAX AMOUNT

0009 3 Each Pricing of Complete Market Basket

FFP

Pricing of Complete Market Basket for New Location (Small or Large Cities)

IAW PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

0010 3 Each Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for New Location (Small or Large Cities)

IAW PWS 4.17.

UNIT UNIT PRICE MAX AMOUNT

0011 4 Each Site Visits

FFP

Site Visits IAW PWS 4.20.

UNIT UNIT PRICE MAX AMOUNT

0012 4 Each Ad Hoc Analyses

FFP

Ad Hoc Analyses IAW PWS 4.21

UNIT UNIT PRICE MAX AMOUNT

0013 UNDEFINED Each Travel

T&M Do not propose- a not to exceed amount will be included at contract award.

TOT MAX PRICE

CEILING PRICE

UNIT UNIT PRICE MAX AMOUNT

1001 1 Each OPTION Foundational Data

FFP

Foundational Data IAW PWS 4.10-4.10.5.

UNIT UNIT PRICE MAX AMOUNT

1002 450 Each OPTION Standard Off the shelf Data

FFP

CONUS COLA Locations (Pricing of Market Basket Items) IAW PWS 4.6.

UNIT UNIT PRICE MAX AMOUNT

1003 1 Each OPTION Comparison City

FFP

Comparison City IAW PWS 4.11.

UNIT UNIT PRICE MAX AMOUNT

1004 1 Each OPTION Identification of Vehicles

FFP

Identification of Vehicles for Standard Profiled Family IAW PWS 4.13.

UNIT UNIT PRICE MAX AMOUNT

1005 UNDEFINED Each OPTION Pricing of complete Market Basket

FFP

Pricing of Complete Market Basket for Established Location (Small or Large Cities) IAW PWS 4.14.

UNIT UNIT PRICE MAX AMOUNT

1006 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for Established Location (Small or Large Cities) IAW PWS 4.16.

UNIT UNIT PRICE MAX AMOUNT

1007 3 Each OPTION Non-Standard Public Commutation Costs

FFP

Non-Standard Public Communication Costs in a Major Metropolitan Area IAW

PWS 4.18.

UNIT UNIT PRICE MAX AMOUNT

1008 1 Each OPTION Overseas Comparison Market Basket

FFP

Overseas Comparison Market Basket for Cost-of-Living IAW PWS 4.19.

UNIT UNIT PRICE MAX AMOUNT

1009 3 Each OPTION Pricing of Complete Market Basket

FFP

Pricing of Complete Market Basket for New Location (Small or Large Cities)

IAW PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

1010 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for New Location (Small or Large Cities)

IAW PWS 4.17.

UNIT UNIT PRICE MAX AMOUNT

1011 3 Each OPTION Site Visits

FFP

Site Visits IAW PWS 4.20.

UNIT UNIT PRICE MAX AMOUNT

1012 4 Each OPTION Ad Hoc Analyses

FFP

Ad Hoc Analyses IAW PWS 4.21.

UNIT UNIT PRICE MAX AMOUNT

1013 UNDEFINED Each OPTION Travel

T&M Do not propose- A not to exceed amount will be included at contract award.

UNIT UNIT PRICE MAX AMOUNT

2001 1 Each OPTION Foundational Data

FFP

Foundational Data IAW PWS 4.10-4.10.5.

UNIT UNIT PRICE MAX AMOUNT

2002 450 Each OPTION Standard off the shelf Data

FFP

CONUS COLA Locations (Pricing of Market Basket Items) IAW PWS 4.6.

UNIT UNIT PRICE MAX AMOUNT

2003 1 Each OPTION Comparison City

FFP

Comparison City IAW PWS 4.11.

UNIT UNIT PRICE MAX AMOUNT

2004 1 Each OPTION Identification of Vehicles

FFP

Identification of Vehicles for Standard Profiled Family IAW PWS 4.13.

UNIT UNIT PRICE MAX AMOUNT

2005 UNDEFINED Each OPTION Pricing of complete Market Basket

FFP

Pricing of Complete Market Basket for Established Location (Small or Large Cities) IAW PWS 4.14.

UNIT UNIT PRICE MAX AMOUNT

2006 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for Established Location (Small or Large Citites) IAW PWS 4.16.

UNIT UNIT PRICE MAX AMOUNT

2007 3 Each OPTION Non-Standard Public Commutation

FFP

Non-Standard Public Commutation Costs in a Major Metropolitan Area IAW

PWS 4.18.

UNIT UNIT PRICE MAX AMOUNT

2008 1 Each OPTION Overseas Comparison Market Basket

FFP

Overseas Comparison Market Basket for Cost-of-Living IAW PWS 4.19.

UNIT UNIT PRICE MAX AMOUNT

2009 3 Each OPTION Pricing of Complete Market Basket

FFP

Pricing of Complete Market Basket for New Location (Small or Large Cities)

IAW PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

2010 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset Market Basket for New Location (Small or Large Cities) IAW

PWS 4.17.

UNIT UNIT PRICE MAX AMOUNT

2011 4 Each OPTION Site Visits

FFP

Site Visits IAW PWS 4.20.

UNIT UNIT PRICE MAX AMOUNT

2012 4 Each OPTION Ad Hoc Analyses

FFP

Ad Hoc Analyses IAW PWS 4.21.

UNIT UNIT PRICE MAX AMOUNT

2013 UNDEFINED Each OPTION Travel

T&M Do Not Propose- A Not-To-Exceed amount will be included at contract award.

UNIT UNIT PRICE MAX AMOUNT

3001 1 Each OPTION Foundational Data

FFP

Foundational Data IAW PWS 4.10-4.10.5.

UNIT UNIT PRICE MAX AMOUNT

3002 450 Each OPTION Standard Off the Shelf Data

FFP

CONUS COLA Locations (Pricing of Market Basket Items) IAW PWS 4.6.

UNIT UNIT PRICE MAX AMOUNT

3003 450 Each OPTION Comparison City

FFP

Comparison City IAW PWS 4.11.

UNIT UNIT PRICE MAX AMOUNT

3004 1 Each OPTION Identification of Vehicles

FFP

Identification of Vehicles for Standard Profiled Family IAW PWS 4.13.

UNIT UNIT PRICE MAX AMOUNT

3005 UNDEFINED Each OPTION Pricing of complete Market Basket

FFP

Pricing of Complete Market Basket for Established Location (Small or Large Cities) IAW PWS 4.14.

UNIT UNIT PRICE MAX AMOUNT

3006 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for Established Location (Small or Large Cities) IAW PWS 4.16.

UNIT UNIT PRICE MAX AMOUNT

3007 3 Each OPTION Non-Standard Public Commutation

FFP

Non-Standard Public Commutation costs in a Major Metropolitan Area IAW

PWS 4.18.

UNIT UNIT PRICE MAX AMOUNT

3008 1 Each OPTION Overseas Comparison Market Basket

FFP

Overseas Comparison Market Basket for Cost-of-Living IAW PWS 4.19.

UNIT UNIT PRICE MAX AMOUNT

3009 3 Each OPTION Pricing of Complete Market Basket

FFP

Pricing of Complete Market Basket for New Location (Small or Large Cities)

IAW PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

3010 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for New Location (Small or Large Cities)

IAW PWS 4.17.

UNIT UNIT PRICE MAX AMOUNT

3011 4 Each OPTION Site Visits

FFP

Site Visits IAW PWS 4.20.

UNIT UNIT PRICE MAX AMOUNT

3012 4 Each OPTION Ad Hoc Analyses

FFP

Ad Hoc Analyses IAW PWS 4.21.

UNIT UNIT PRICE MAX AMOUNT

3013 UNDEFINED Each OPTION Travel

T&M Do Not Propose- A Not-To-Exceed amount will be included at contract award.

UNIT UNIT PRICE MAX AMOUNT

4001 1 Each OPTION Foundational Data

FFP

Foundational Data IAW PWS 4.10-4.10.5.

UNIT UNIT PRICE MAX AMOUNT

4002 450 Each OPTION Standard Off the Shelf Data

FFP

CONUS COLA Locations (pricing of market basket items) IAW PWS 4.6.

UNIT UNIT PRICE MAX AMOUNT

4003 1 Each OPTION Comparison City

FFP

Comparison City IAW PWS 4.11.

UNIT UNIT PRICE MAX AMOUNT

4004 1 Each OPTION Identification of Vehicles

FFP

Identification of Vehicles for Standard Profiled Family IAW PWS 4.13.

UNIT UNIT PRICE MAX AMOUNT

4005 1 Each OPTION Pricing of complete Market Basket

FFP

Pricing of Complete Market Basket for Established Location (Small or Large Cities) IAW PWS 4.14.

UNIT UNIT PRICE MAX AMOUNT

4006 3 Each OPTION Pricing of Subset of Market Basket

FFP

Pricing of Subset of Market Basket for Established Location (Small or Large Cities) IAW PWS 4.16

UNIT UNIT PRICE MAX AMOUNT

4007 3 Each OPTION Non-Standard Public Commutation

FFP

Non-Standard Public Commutation Costs in a Major Metropolitan Area IAW

PWS 4.18.

UNIT UNIT PRICE MAX AMOUNT

4008 1 Each OPTION Overseas Comparison Market Basket

FFP

Overseas Comparison Market Basket for Cost-of-Living IAW PWS 4.19.

UNIT UNIT PRICE MAX AMOUNT

4009 3 Each OPTION Pricing of Complete Market Basket

FFP

Pricing of Complete Market Basket for New Location (Small or Large Cities)

IAW PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

4010 3 Each OPTION Pricing of Subset Market Basket

FFP

Pricing of Subset Market Basket for New Location (Small or Large Cities) IAW

PWS 4.15.

UNIT UNIT PRICE MAX AMOUNT

4011 4 Each OPTION Site Visits

FFP

Site Visits IAW PWS 4.20.

UNIT UNIT PRICE MAX AMOUNT

4012 4 Each OPTION Ad Hoc Analyses

FFP

Ad Hoc Analyses IAW PWS 4.21.

UNIT UNIT PRICE MAX AMOUNT

4013 UNDEFINED Each OPTION Travel

T&M Do Not Propose- A Not-To-Exceed amount will be included at contract award.

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 02-MAR-2020 TO

01-MAR-2021

N/A DEFENSE TRAVEL MANAGEMENT

OFFICE (DTMO)

TONY BAUMANN

4800 MARK CENTER DR, SUITE 04J25

ALEXANDRIA VA 22350

571-372-1187

HQ0140

0002 POP 02-MAR-2020 TO

01-MAR-2021

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0005 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0006 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0007 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0008 N/A N/A N/A N/A

0009 POP 02-MAR-2020 TO

01-MAR-2021

N/A DEFENSE TRAVEL MANAGEMENT

OFFICE (DTMO)

TONY BAUMANN

4800 MARK CENTER DR, SUITE 04J25

ALEXANDRIA VA 22350

571-372-1187

0010 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0011 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0012 POP 01-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0013 POP 02-MAR-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 02-MAR-2021 TO

01-MAR-2022

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1004 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1005 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1006 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1007 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1008 POP 01-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1009 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1010 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1011 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1012 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1013 POP 02-MAR-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 02-MAR-2022 TO

01-MAR-2023

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2004 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2005 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2006 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2007 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2008 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2009 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2010 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2011 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2012 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2013 POP 02-MAR-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 02-MAR-2023 TO

01-MAR-2024

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3003 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3004 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3005 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3006 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3007 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3008 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3009 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3010 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3011 POP 02-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3012 POP 01-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

3013 POP 01-MAR-2023 TO

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 02-MAR-2024 TO

01-MAR-2025

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4003 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4004 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4005 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4006 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4007 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4008 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4009 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4010 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4011 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4012 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

4013 POP 02-MAR-2024 TO

N/A (SAME AS PREVIOUS LOCATION)

PERFORMANCE WORK STATEMENT

COST OF LIVING DATA COLLECTION AND ANALYSIS

1. INTRODUCTION

1.1 The Defense Travel Management Office (DTMO) requires Cost of Living Data Collection and Analysis Services.

2. BACKGROUND

2.1 In the Fiscal Year (FY) 1995 National Defense Authorization Act, Congress approved the

Continental United States Cost of Living Allowance (CONUS COLA) to provide compensation to Uniformed Service members for variations in non-housing costs within CONUS. Section 403b of Title 37 United States Code (U.S.C.) authorizes the Secretary of Defense to establish and pay a cost-of-living allowance to Uniformed Service members in high cost areas in CONUS. The term “cost-of-living” means a price index from among the following indices:

(A) The Consumer Price Index (all items–United States city average) published monthly by the Bureau of Labor Statistics, or https://www.law.cornell.edu/uscode/text/37/403b

(B) Any other index developed in the private sector that the Secretary of Defense, in consultation with the other administering Secretaries, determines is comparable to the Consumer Price Index and is appropriate for use for purposes of this section.

CONUS COLA currently provides compensation to approximately 15,000 Uniformed Service members for variations in non-housing costs within CONUS. For purposes of this PWS, the term “continental United States” means the 48 continental States and the District of Columbia. (Alaska and Hawaii are excluded.) An area is considered high cost if the non-housing cost of living for that area exceeds the threshold percentage. The law (37 U.S.C.

403b) authorizes the Secretary of Defense, in consultation with the other administering Secretaries, to establish a threshold percentage not lower than 108% of the national average non-housing cost of living. The threshold is currently set at 108%. Under CONUS COLA, when the threshold is set at 108%, Service members absorb at least 8% of the average expenses above Standard City, which represents the national average cost of living. This means that Service members assigned to locations where the average local costs are greater than 8% above the national average for non-housing costs and when the threshold for that year has been set at 108%, those Service members will receive CONUS COLA to offset their additional expenses.

2.2 Section 475 of Title 37 U.S.C. authorizes the Secretary of Defense to establish and pay an

Overseas Cost Of Living Allowance (OCOLA) to Uniformed Service members. The OCOLA is a supplement allowance designed to equalize purchasing power between members overseas and their CONUS-based counterparts. The basic measurement is a comparison of average CONUS shopping behavior and prices to the aggregate shopping behavior and prices at each overseas location. It is paid to over 250,000 members at approximately 600 locations overseas, including Alaska and Hawaii.

2.3 For data collected in 2018 to establish the 2019 CONUS COLA rates, the given family size was a family of four, with an income of $76,000. The Contractor provides the cost of purchasing a market basket of goods and services in the Government-identified locations. 2.4 The basic geographic area for the CONUS COLA program is the Military Housing Area (“MHA”) listed in Appendix 1. MHA boundaries are established by the Basic Allowance for Housing Program. Over 98 percent of Service members in CONUS are assigned to duty in MHAs. Other non-MHA areas are known as County Cost Groups (CCGs). These are locations outside of metropolitan areas and major installations. For purposes of CONUS COLA, specific locations are normally associated with a larger geographic unit such as a county, but they may be grouped within a region, or with other towns on the basis of similarities in location such as distance from larger urban areas or major transportation routes.

3.0 SCOPE

3.1 The Contractor shall provide all necessary personnel, supplies and services to collect, analyze, and provide CONUS COLA and OCOLA data. Data collected, utilized, or provided to the Government under this contract may only be used for performance of this contract unless otherwise approved by the Contracting Officer.

4.0 REQUIREMENTS. The contractor shall:

4.1 Obtain detailed local market cost data for locations in CONUS to support both the CONUS

COLA and OCOLA programs.

4.2 Provide analyzed data, information, and work product electronically via email to the government. Data, information, and work product shall be provided using Microsoft Office products.

4.3 Maximize technology offerings when providing data, to include leveraging the latest technology, IT solutions and innovations.

4.4 Collect off-the-shelf and other non-housing cost-of-living data for both large and small locations including at least one location in each of the 48 States and in the District of Columbia. Respond to queries about the data collected and provided to the government.

4.5 Provide standard/off-the-shelf cost data. Data collected for locations shall be based on a complete market basket with a range of 100 to 150 non-housing items, where applicable.

This market basket shall be the market basket used by the Contractor for off- the-shelf items. In locations where the complete market basket is not available, data collected shall be for a subset of this larger market basket and shall consist of a minimum of 40 items across the major categories. The market baskets shall be based on the current Bureau of Labor Statistics Consumer Expenditures Survey at the time of data collection.

4.6 Derive off-the-shelf data and other cost-of-living data from primary source data/information.

Primary source data/information is defined as data collected directly by the Contractor.

4.7 Measure living costs data based on MHA locations for the overall civilian population.

CONUS COLA data will be effective 30 June each year, as mandated by the law governing CONUS COLA. For unusual economic situations, adjustments to the date may be made only if approved by the government. Use standard statistical/economic methodology to adjust collected data to that date.

4.8 Provide data in a format which reflects major cost category cost data for each location, reflects a detailed breakdown into subcategories of goods and services without sales taxes, and reflects a detailed breakdown into subcategories of the corresponding sales taxes for these same goods and services included.

4.9 Provide a narrative summary of the pricing process with supporting price calculation and analysis data with each deliverable. Provide detailed explanations of significant changes in data from previous year.

4.10 Provide Foundational Data for CONUS COLA. The CONUS COLA foundational data for Government-identified locations within CONUS described in the management plan shall be based on actual data collected. Provide the following items:

4.10.1 A list of all pricing locations, indicating in which locations a complete or subset market basket of items was collected.

4.10.2 A full list of items included in the complete and subset market baskets.

4.10.3 Weights used in developing cost data for the market basket categories, with an explanation of what is included. These weights shall include sales taxes.

4.10.4 If requested, weights used in developing any other cost data relating to performance of this contract.

4.11 Standard City – Provide the same type of living cost data (described below) for a hypothetical median/mean cost location in CONUS called Standard City. The purpose of this Standard City is to enable cost indexes to be determined for all other locations ordered under the CONUS COLA program. Total expenses for this location shall equal the specified income of a designated family size. In addition, the costs for this location shall be based on the living costs for a wide range of cities, at least one city in each of the 48 States plus the District of Columbia. Costs shall be calculated following the same methodology used to calculate location costs for complete market basket priced locations, unless changes in methodology are approved by the COR.

4.12 Provide Standard/Off the Shelf Data for CONUS COLA – Pricing of market basket items for identified locations - Data will include all required locations. Most locations will be based on MHAs similar to those identified in Appendix 1, other locations identified by zip codes and not included in any MHA may be included. Provide underlying cost data for all index calculations.

4.12.1 Provide dollar amounts for all major cost categories. The total cost per location shall be expressed in dollars with a corresponding index comparing the location to Standard City. Per location, the dollar total must equal the sum of all the major cost categories.

4.12.2 Provide indexes for requested locations based on a comparison to Standard City.

Data to meet this requirement shall be provided in detailed schedules, supported by explanatory narrative. Final products shall show cost breakdowns indicating what it costs in each specific location for each major cost category.

4.12.3 Provide linking locations when any location other than the one requested is used to determine the cost data. The Contractor may not proceed until the COR has approved the linking locations.

4.12.4 Provide living cost data for specific locations, family size, income size, housing status, and stated time frame as specified by the Government. Major cost categories to be provided will be taxation (federal, FICA, state and city), transportation (operation and maintenance costs of automobiles and public commutation), goods and services, housing and miscellaneous expenses. Ensure components of each major category provided in the option year are compatible with cost of living data as provided in the base period.

4.12.5 Major Cost Categories – The major cost categories are described below:

4.12.5.1 Taxation costs shall use current patterns of standard and itemized income tax deductions for each location based on annual family adjusted gross income and size. The major cost category for taxes shall indicate these types of taxes separately: Federal Tax, State Tax, City Tax and FICA. All automobile sales/use taxes and annually imposed automobile ownership taxes shall be included in the transportation category. Sales taxes for goods and services shall be provided separately but included as part of the goods and services major cost category. A nationwide constant or average federal income tax shall be provided as part of Standard City and each specified location. The amount provided shall be represented as a constant for all locations for the profiled family.

4.12.5.2 Transportation costs shall provide data for privately owned vehicles and/or public commutation. The transportation major cost category shall be broken out to public commutation (if applicable), first vehicle and second vehicle costs. Transportation costs shall be separated into automobile transportation costs and commutation costs. Automobile costs for two vehicles for the profiled family shall include all significant variable and fixed costs including gasoline, finance charges, maintenance, insurance, licensing, registration and all automobile sales/use taxes and annually imposed ownership taxes. Public commutation costs should be provided for locations with significant public transportation facilities.

4.12.5.3 If other transportation costs are requested for the same location, this data shall be used to meet all or part of the requirement for the transportation major cost category rather than off- the-shelf data.

4.12.5.4 The goods and services major cost category and subcategory dollar amounts shall be provided for each location for the profiled family. The items priced shall be the same items priced for the Contractor market basket as used in the development of Standard/Off-the-Shelf data. The aggregate costs of the major cost category shall be broken out into two parts: (1) goods and services without taxes and (2) sales taxes for these same goods and services.

Each of these sections shall be broken out to the ten subcategories below.

That is, provide for each subcategory, for each location, a dollar amount without inclusion of sales taxes and a dollar amount for corresponding sales taxes. The sales taxes for each goods and services subcategory listed below shall be determined separately for each item priced within each subcategory.

These sales taxes shall not be based on the average tax rate for the area.

1. Food at home

2. Food away from home

3. Tobacco

4. Alcohol

5. Furnishings and household operations

6. Domestic service

7. Clothing

8. Personal care

9. Medical care

10. Recreation

4.12.5.5 The miscellaneous major cost category should represent an estimate of all aspects of non-housing costs not captured in the other major categories (i.e. long term savings, investments, charitable contributions and life insurance). The amount provided shall be represented as a constant for all locations for the profiled family.

4.13 Identification of Vehicles Available for Standard Profiled Family - Provide the specific vehicles available as the primary and secondary automobile for the standard profiled family for costing off-the-shelf data and/or any other special pricing, stating the model, year, size of the automobile and annual distance driven. The percentage of transportation costs for each primary vehicle plus the secondary vehicle shall be provided as a percentage of the income of the profiled family.

4.14 Provide/price Complete Market Basket for Established Locations - Obtain cost-of-living data for specified locations. Price all items in contractor market basket used in the development of Standard/Off-the-Shelf data in Section 4.12 above to provide the major cost category goods and services without sales taxes and corresponding sales taxes separately.

Established locations are those priced in previous years under a prior contract or prior years of the same contract using standard methodology with the same parameters when it is not part of usual operations but has been requested previously. Travel may be required.

4.15 Provide/price Complete Market Basket for New Locations – Obtain cost-of-living data for specified locations. Price all items in the contractor market basket used in the development of Standard/Off-the-Shelf data in PWS Section 4.12 above to provide the major cost category goods and services without sales taxes and corresponding sales taxes separately. New locations are newly identified locations for pricing using standard methodology when it is not part of usual operations and has not been requested previously; so all locations during the first year of contract performance for a new contractor will be new locations. For each option period, the Government anticipates the number of new locations will be ten or fewer. The Government’s anticipation is not an estimate, guaranteed minimum, or a limit or maximum;

but is provided for the Contractor’s planning purposes only. The contractor may be required to travel to complete this pricing on the ground.

4.16 Provide/price a Subset of the Complete Market basket for Established Locations - Obtain cost-of- living data for specified locations. Data collected shall be for a subset of the larger market basket used and shall consist of a minimum of 40 items from the Contractor market basket used in the development of Standard/Off-the-Shelf data in PWS Section 4.12 to provide the major cost category goods and services without sales taxes and corresponding sales taxes separately. Established locations are those priced in previous years with the same parameters. Travel may be required.

4.17 Provide/price a Subset of the Complete Market Basket for New Locations - Obtain cost-of-living data for specified locations. Data collected shall be for a subset of the larger market basket used and shall consist of a minimum of 40 items from the Contractor market basket used in the development of Standard/Off- the-Shelf data in PWS Section 4.12 above to provide the major cost category goods and services without sales taxes and corresponding sales taxes separately. New locations are newly identified locations for pricing using standard methodology when it is not part of usual operations and has not been requested previously; so all locations during the first year of contract performance for a new contractor will be new locations. For each option period, the Government anticipates the number of new locations will be ten or fewer, if required. The Government’s anticipation is not an estimate, guaranteed minimum, or a limit or maximum; but is provided for the Contractor’s planning purposes only. The contractor may be required to travel to complete this pricing on the ground.

4.18 Provide Non-Standard Public Commutation Costs in a Major Metropolitan Area - Provide non-standard public commutation costs for major metropolitan areas. Calculate specific public transit options (i.e. the Staten Island Ferry and the NYC Subway costs).

4.19 Provide Overseas Comparison Market Basket for Cost-of-Living - Provide average CONUS prices for the Overseas Comparison Market Basket for Cost-of-Living items identified annually in Appendix 2. The market basket provided by the government will consist of up to 150 items. The items priced for the market basket shall represent a cross-section of locations within CONUS and the District of Columbia. This cross-section of locations shall include at least 90 locations spread throughout CONUS to capture “average CONUS”. Additional items may be added to the Government-furnished information list identified in Appendix 2.

This requirement will be for a period of one quarter of the year, April through June. These average CONUS prices for each market basket item shall be provided with and without sales taxes. For each location in the cross-section, the Contractor shall obtain three quotes for each item. Provide pricing on mid-level items, not high-end or generic brands. The items to be priced for this market basket may be changed at the request of the government. Before starting pricing, the Contractor shall submit a list of brands or types of items to be priced and receive the Government’s approval. The Contractor shall adjust the list according to any comments or feedback from the Government and resubmit for approval.

Within the requested quarter, the Government may specify the month in which items are to be priced.

4.20 Conduct Site Visits - Complete site visits. The purpose of site visits is to resolve location specific problems as identified by the Government. This may include locations currently priced or locations where pricing is anticipated. For each period of performance, the maximum number of Site Visits to be conducted is anticipated not to exceed 4. Site visits shall be scheduled within4 calendar weeks of the Government’s request. Submit an Executive Summary Report no later than 2 calendar weeks after completing the site visit.

The executive summary report shall detail the site’s issue(s), proposed resolution and associated timeframe for implementation.

4.21 Ad Hoc Analyses - Complete analyses on special topics. The purpose of the analysis is to identify best practices and/or explore improvement potential in areas related to the CONUS COLA and Overseas COLA programs. The best practices and improvement potential shall be those which provide the maximum benefit to the Government. For each period of performance, the maximum number of Ad Hoc Analyses to be conducted is anticipated not to exceed four.

4.22 Participate in a Post-Award Conference - This meeting provides an introduction between the Contractor personnel and Government personnel who will be involved with the contract and will aid both parties in achieving a clear and mutual understanding of all requirements, and identify and resolve any potential issues. However, this meeting is not a substitute for the contractor fully understanding the work requirements at the time offers are submitted, nor is it to be used to alter the final agreement arrived at in any negotiations leading to contract award. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable and shall submit a written summary of the Post-Award Conference to the COR.

5.0 Deliverables

DELIVERABLE

PWS

REFERENCE

DUE DATE

Post Award Conference Summary 4.22 One week after conference Foundational Data for CONUS COLA

4.10 One calendar week after contract award

Foundational Data for CONUS COLA

4.10

If other than the initial request or when Contractor updates these items, two calendar weeks after request or update

Standard City

4.11

30 calendar days after COR provides Contractor with locations and vehicle selection.

To be provided with delivery of each cost data request

Standard/Off –the-Shelf Data for CONUS COLA (Pricing of Basket Items for Identified Locations)

4.12

30 calendar days after COR provides Contractor with locations and vehicle selection

Identification of Vehicles Available for Standard profiled Family

4.13

Two calendar weeks after COR submits request

Complete Market Basket Pricing of Established Locations

4.14

Six calendar weeks after COR provides Contractor with locations

Complete Market Basket Pricing of New Locations

4.15 provides Contractor with locations

Subset Market Basket Pricing of Established

4.16 provides Contractor with locations

Subset Market Basket Pricing of New

4.17 request

Non-Standard Public Commutation Costs in Major Metropolitan Areas

4.18

Six calendar weeks after /COR provides

Overseas Comparison Market Basket for Cost-of-Living – Brands and Types List

4.19

Before pricing starts, two calendar weeks after COR requests Overseas Comparison Market Basket for Cost of Living Data

4.19

Three calendar weeks after the end of the quarter

Site Visit Executive Summary Report 4.20

Two calendar weeks after site visit completed

Ad Hoc Analyses Report 4.21

Eight calendar weeks after COR submits request

6.0 CONTRACTOR MANPOWER REPORTING

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the government via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk at: http://www.ecmra.mil.

7.0 CONTRACTOR TRAVEL

7.1 Travel may be required up to four times a year to Alexandria, VA to conduct In Progress

Reviews and conduct up to four Site Visits per year at CONUS locations. Travel may also be required to complete requirements at PWS Sections 4.14, 4.15, 4.16, 4.17and 4.23 annually.

7.2 Contractor costs for Government authorized travel are included in the price awarded for the performance of this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g.

airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00.

Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

8.0 SECURITY

8.1 Security Clearances. Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data. The contractor and all contractor personnel with access to or responsibility for nonpublic Government data under this contract shall comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the Common Access Card (CAC) for DTMO.

http://www.ecmra.mil/ http://www.ecmra.mil/

All work will be Unclassified. Security clearances are not required to perform this work.

The Contractor and all Contractor personnel with access to or responsibility for nonpublic Government data under this contract shall adhere to the following:

DoD Instruction (DoDI) 8500.1, Cybersecurity The Privacy Act (5 U.S.C. 552a) DoD 5400.11-R, and DoD Directive 5400.11, DoD Privacy Program DoD 6025.18-R, DoD Health Information Privacy Regulation DoD 5200.2-R, Personnel Security Program HSPD-12, Homeland Security Presidential Directive.

8.1 Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data. The contractor and all contractor personnel with access to or responsibility for nonpublic Government data under this contract shall comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the Common Access Card (CAC) for DTMO.

8.2 Be citizens of the United States.

8.3 Maintain favorable FBI National Criminal History checks and ensure completion and successful adjudication of a NACLAC as required for Federal employment.

8.4 Sign a Certificate of Non-Disclosure.

8.5 Self-identify as contractor support personnel in all forms of communication with all entities with whom the DTMO has business dealings.

8.6 If at any time, any contractor personnel requiring a CAC is unable to obtain/maintain an adjudicated NACLAC, immediately notify the DTMO Information Systems Security Group (DISSG) and remove such person from work under this contract.

8.7 Immediately report the discovery of any Privacy breach first to the DTMO CIO/ Privacy

Office and secondly to the COR.

8.8 Comply with annual training requirements for DHRA Common Access Card holders.

Training typically consists of one to two hour long online training modules per month or less on various topics pertinent to DoD personnel. Training modules are typically due within a few weeks of assignment.

8.9 Be responsible for obtaining CAC or PIV ready status prior to reporting for work. At a minimum, all contractor personnel must obtain/maintain a favorable FBI National Criminal History Check (fingerprint check), two forms of identity proofed identification (I-9 document), and submit a National Agency Check and Law Credit (NACLAC) vetting package for processing.

9.0 GOVERNMENT FURNISHED PROPERTY

9.1 The Government will not provide any Government Furnished Equipment (GFE).

The Government will not provide facilities, or access to facilities. The Government will provide Government Furnished Information (GFI). If the Contractor receives any GFI covered by the Privacy Act of 1974, the Contractor shall comply with all applicable safeguarding and handling requirements associated with Privacy Act information. The Government will provide the following edited versions of data files, identified as GFI:

9.1.1 The current electronic file of Military Housing Areas (MHAs) by Code and

Name. This list is subject to change.

9.1.2 If required, an electronic file of ZIP codes representing the geographic extent of each MHA.

9.1.3 An electronic file of items to be priced for the Overseas Comparison Market

Basket for Overseas Cost-of-Living Items.

10.0 QUALITY CONTROL

10.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS.

The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

11.0 QUALITY ASSURANCE

11.1 The Government reserves the right to perform inspections and surveillance to evaluate the

Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

Performance Requirements Summary

Performance Objective

PWS

Paragraph

Performance Standard/Acceptable Quality Level

Method of Surveillance

Perform all tasks as identified in the PWS to collect and analysis CONUS COLA data.

The Contractor shall obtain detailed local market cost data for

4.1, 4.2, 4.3, 4.4, 4.6

Deliverable products shall contain required information and shall be delivered timely 100% of the time.

Deliverables do not require re-performance or re-work by the Contractor at least 90% of the time. For any re-performance/re-work on

Periodic Surveillance, Customer Complaint Surveillance numerous locations in the continental United States to support both the CONUS COLA and OCOLA allowances.

deliverables, problems and revisions that occur are minor and resolved in a satisfactory manner

The market basket provided by the COR shall consist of 100 to 150 items

2.3, 4.5, 4.10.2, 4.10.3, 4.10.4, 4.11, 4.12, 4.13, 4.14, 4.15, 4.16, 4.17, 4.19, 9.1.3

The items priced for the market basket shall represent a cross-section of locations within the continental United States and the District of Columbia. This cross-section of locations shall include at least 90 locations spread throughout the continental United States to capture “average. Deliverables do not require re-performance or re-work by the Contractor at least 90% of the time. For any re-performance/re-work on deliverables, problems and revisions that occur are minor and resolved in a satisfactory manner

Periodic Surveillance, Customer Complaint Surveillance

11.1.1. Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

11.1.2. Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government’s response to their complaint.

11.2. Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the COR or CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

Requirement Title: Cost of Living Data Collection and Analysis Services

Customer Agency/Organization:

Defense Travel Management Office (DTMO)

1. The following Section 508 Accessibility Standard(s) are applicable to this acquisition (check as appropriate). Refer to the web address at http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 to access a template that can be used to assist you in making preliminary assessments regarding the availability of E&IT products and services and in determining which standards may apply. Incorporate all applicable Section 508 standards in the requirements document of the purchase request package (ensure that standards shown here matches your statement of work).

Technical Standards

☒ 1194.21 - Software Applications and Operating Systems ☒ 1194.22 - Web Based Intranet and Internet Information and Applications ☒ 1194.23 - Telecommunications Products ☒ 1194.24 - Video and Multimedia Products ☒ 1194.25 - Self-Contained, Closed Products ☒ 1194.26 - Desktop and Portable Computers ☒ 1194.41 - Information, Documentation and Support

2. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance. This block should also be checked to ensure that the minimally acceptable EIT is proposed.

Functional

Performance Criteria

☒1194.31 - Functional Performance Criteria

SECTION 508 DETERMINATION

In 1998, Congress amended the Rehabilitation Act to require Federal agencies to make their electronic and information technology accessible to people with disabilities. Inaccessible technology interferes with an individual’s ability to obtain and use information quickly and easily. Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that will help achieve these goals. As a result, this checklist must be completed by your organization’s requirements official and included in all procurement request packages.

http://www.section508.gov/index.cfm?FuseAction=Content&ID=12

H9821020R0010

INSTRUCTIONS TO OFFERORS

OFFERORS SHOULD NOTE THE FOLLOWING IMPORTANT INFORMATION REGARDING

PROPOSAL SUBMISSION:

1. SAM: Any Offeror that submits a proposal in response to this solicitation…