FBO_Solicitation_H98210-15-R-0001-1.docx.pdf

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Attached to: Family and Employer Programs and Policy (FEPP) Support Staff Requirement
Solicitation number: H98210-15-R-0001
Issued by: Defense Human Resources Activity

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H98210-15-R-0001

SEE ADDENDUM

(No Collect Calls)

H98210-15-R-0001 09-Oct-2014

b. TELEPHONE NUMBER

571-372-2605

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 12 Nov 2014

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

H982109. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ROBERT FREEMAN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

HQ057841990001000

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

DEFENSE HUMAN RESOURCES ACTIVITY

4800 MARK CENTER DRIVE,

SUITE 07G12

ALEXANDRIA VA 22350-1300

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HQ0578 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

EMPL SUPPORT OF THE GUARD & RES (ESGR)

YELLOW RIBBON REINTEGRATION PROGRAM

OSD/RESERVE AFFAIRS

1500 DEFENSE PENTAGON RM 2D583

WASHINGTON DC 22301-1500

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$7.5M

NAICS:

561110

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF74

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months FEPP Support Staff Program

FFP

FOB: Destination

PURCHASE REQUEST NUMBER: HQ057841990001000

NET AMT

Travel

COST

DO NOT BID - A NOT-TO-EXCEED AMOUNT WILL BE INCORPORATED

AT TIME OF CONTRACT AWARD

ESTIMATED COST

1001 12 Months OPTION FEPP Support Staff Program

FFP

OPTION Travel

COST

DO NOT BID - A NOT-TO-EXCEED AMOUNT WILL BE INCORPORATED

2001 12 Months OPTION FEPP Support Staff Program

FFP

OPTION Travel

COST

DO NOT BID - A NOT-TO-EXCEED AMOUNT WILL BE INCORPORATED

ADMINISTRATIVE INFORMATION:

A. DHRA Points of Contact:

Contracting Officer: TBD at contract award

4800 Mark Center Drive, Suite 07G12

Alexandria, VA 22350-1300

Telephone: TBD

Email: TBD

Contract Specialist: Robert Freeman

Alexandria, VA 22350-1300

Telephone: (571) 372-2605

Email: Robert.C.Freeman42.civ@mail.mil

Contracting Officer's Representative: TBD at contract award

(COR)

The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery or any other terms and conditions of the contract. Reference DFARS clause

252.201-7000 (Contracting Officer’s Representative).

B. ADMINISTRATION, ACCOUNTING, AND APPROPRIATION DATA

The Administration Office and Accounting & Appropriation Data will be specified at time of contract award. Payment will be made by DFAS-Columbus.

C. CONTRACT TYPE

Contract award type shall be a Firm-Fixed Price Contract.

D. PERIOD OF PERFORMANCE

The Period of Performance will be date of contract award through 12-months for the base period.

The contract will also include two 12-month option periods.

mailto:Robert.C.Freeman42.civ@mail.mil

Performance Work Statement

FAMILY AND EMPLOYER PROGRAMS AND POLICY (FEPP)

SUPPORT STAFF

1.0 INTRODUCTION. The Family and Employer Programs and Policy (FEPP) mission requires support within all 50 states, three Territories and the District of Columbia to three major components: Employer Support of the Guard and Reserve (ESGR), Yellow Ribbon Reintegration

Program (YRRP) and Employment Initiative Program (EIP).

2.0 BACKGROUND.

2.1 In 2010 the Assistant Secretary of Defense for Reserve Affairs (ASD RA) consolidated the functions of ESGR, YRRP and Individual and Family Support Policy (IFSP) under FEPP.

Both ESGR and YRRP have support staff in the field as well as at each Reserve Component

Headquarters. See: http://www.esgr.mil/Service-Members-Family/Find-a-Job.aspx and http://ra.defense.gov/programs/fepp/ for more information about these programs and their missions.

2.2 EIP is a key component of addressing under/unemployment faced by the men and women in the Guard and Reserve. It utilizes a high-tech / high-touch approach to foster employer partnerships and delivers employment assistance to Guard and Reserve Service members via the

Veterans Employment Center (VEC) website www.ebenefits.va.gov/jobs, individualized case management and participation in job fairs and Yellow Ribbon Reintegration events. The EIP requires support to provide RC Service members employment case management and program administrative level support.

2.2.1 The Mobile Job Store Scheduler (MJSS) functions within the EIP and assists in the scheduling and coordination of the Mobile Job Store vehicle throughout the continental United

States.

3.0 SCOPE. The Contractor shall:

3.1 Provide all personnel management, materials and equipment necessary to provide the

FEPP and its major components with program administrative, logistical, and technical support and subject matter expert services. (Technical Exhibit A - Support Staff state-by-state required office locations and allocations; Technical Exhibit B reflects the structure of ESGR and EIP.)

3.2 Provide Program Support Technicians (PST) and Administrative Support Technicians

(AST) to provide staff level support, primarily in relation to the efforts associated with the respective State Committees (SC) within the four ESGR regions and 54 SCs representing ESGR and within HQ ESGR located in Northern Virginia. This PST and AST support shall be in close coordination and cooperation with the SC Chair, HQ ESGR, and with all RC leadership where the position is physically located.

http://www.esgr.mil/Service-Members-Family/Find-a-Job.aspx http://ra.defense.gov/programs/fepp/

3.3 Provide Reserve Component Coordinators (RCC) support the Army National Guard, Air

National Guard, Army Reserve, Navy Reserve, Marine Corps Reserve, Air Force Reserve and

Coast Guard Reserve. The primary focus is providing subject matter expertise in YRRP and

ESGR programs at the respective RC Headquarters.

3.4 Provide Employment Coordinators (EC) to support the EIP within all 50 States, Territories and the District of Columbia in providing Service member employment assistance, case management and program administrative level support.

3.5 Provide a Mobile Job Store Scheduler (MJSS) to coordinate administrative planning for the H2H Mobile Job Store (MJS).

4.0 REQUIREMENTS. The Contractor shall:

4.1 Work in close coordination and cooperation with resident Guard/Reserve leadership and partnering employment assistance agencies at the national, state and local levels.

4.2 Provide the Contracting Officer’s Representative (COR) and applicable State Committee

Chair a list of personnel selected for the PST, AST, RCC, and EC positions and update the listing as changes occur.

4.3 Ensure attendance and completion of initial (within 45 days of new hire start date) and annual training for the FEPP support staff. Training and its associated costs are the responsibility of the contractor. Validation of training content with YRRP, EIP, the ESGR Program Integration and Training (PIT) and Operations (OPS) Directorates is essential. Select FEPP HQ’s personnel will be available to augment initial and annual refresher training. Initial training will orient support staff to organization programs and initiatives. Annual face to face training will be conducted to reinforce FEPP program requirements, provide updates on program changes, and to improve support staff performance.

4.3.1 Track compliance of support staff completion of the following training within 5-days of starting work and annually thereafter: DoD Privacy Act Training (PII), DoD Information

Assurance/Cyber Awareness Training (IA) and DoD Ethics Training. Provide documentation of completion of training to the Contract Officer Representative (COR) and the ESGR PIT

Directorate.

DoD PII Training Hyperlinks to training:

Identifying and Safeguarding Personally Identifiable Information (PII) http://iase.disa.mil/eta/piiv2/launchpage.htm

Privileged User IA Responsibilities http://iase.disa.mil/eta/priv_user_ia_resp/launchpage.htm

DoD Information Assurance Certification and Accreditation Process http://iase.disa.mil/eta/diacap/index.htm http://iase.disa.mil/eta/piiv2/launchpage.htm http://iase.disa.mil/eta/priv_user_ia_resp/launchpage.htm http://iase.disa.mil/eta/diacap/index.htm

4.3.2 Track compliance of State Committee volunteers who have access to FEPP-related

Information Technology (IT) systems and any area containing personal information complete annual (PII) and (IA) training. Contractor will obtain training web links from the HQ ESGR

Program Integration and Training Directorate and disseminate to the State Committees. All new volunteers that are provided ESGR portal access or access to any personal information will complete the annual training within 30-days of affiliation to ensure compliance. Contractor will submit written confirmation to the COR annually, attesting to compliance of all State

Committee’s PII and IA training. Non-compliant members of a State Committee must be identified and reported by the Contractor to the COR. Contractor must maintain training completion records and be able to provide by State Committee, or individual, upon request of

COR.

4.3.3 Conduct quarterly Go-to-Meeting training sessions for contract staff. Sessions will address

State Committee performance shortfalls and staff knowledge gaps.

4.4 Have knowledge of ESGR, YRRP, and EIP programs, activities, and services.

4.5 Have knowledge, experience, and skills in the areas of military personnel and human resource matters, especially as they relate to balancing civilian employment with military service.

4.6 Have knowledge of the Uniformed Services Employment and Reemployment Rights Act

(USERRA) of 1994 related DoD Directives and Instructions, respective RC policies and instructions, and state laws or policies governing the resolution of employer issues or concerns.

4.7 Provide input and recommendation for program improvement of the assigned areas of the

ESGR program to ensure compliance with ESGR’s policies and guidance.

4.8 Provide the ability to assist in the establishment and management of a volunteer program, including recruiting, developing and maintaining a list of Committee members and volunteers, maintaining records of volunteer contributions, and establishing a system for recognizing their contributions and those of employers of RC members.

4.9 Establish working relationships with FEPP customers (Employers and National Guard and Reserve members), stakeholders (Office of the Secretary of Defense, Uniformed Services, and ESGR Volunteer Committees), strategic partners (other governmental entities) and strategic alliances (non-governmental entities).

4.10 Communicate effectively both in writing and orally, to include experience in public speaking.

4.11 Have the ability to work in close coordination with other contractors within the respective

SC to further ESGR Strategic Goals and Objectives as defined and promulgated by ESGR. In some cases, SC management/leadership may be manned by military personnel. In all cases, contractor personnel must be able to work in harmony with all assigned SC leadership in order to successfully reach/accomplish the ESGR Strategic Goals and Objectives as defined and promulgated by ESGR.

4.12 Have knowledge of FEPP guidance, rules, regulations, and instructions.

4.13 Demonstrate a high level of proficiency in using various Microsoft Office applications

(Word, Excel, and PowerPoint) and ability to communicate via E-mail using Outlook. Need to become familiar & proficient in Defense Travel System, Individual Case Management System, and various DoD training applications packages (i.e. IA, suspense tracking systems) as required.

4.14 Have the ability to apply analytical tools and techniques to the interpretation of collected data and unsolicited feedback on the program’s success or failure.

4.15 Have strong organizational management, supervisory, and interpersonal skills.

4.16 Support the development of the SC annual spending plan.

4.17 Have an understanding of the Joint Ethics Regulations as they apply to volunteers representing DoD – specifically, the use of appropriated funds, gifts, travel, and relationships with non-DoD organizations (public sector, private sector, and non-profit organizations).

4.18 Assist but not supplant the volunteer. Contractor shall not hold any of the functional area directors, ombudsman, or area chair positions on the State Committee. The duties related to these positions listed in ESGR 1250.02 shall be performed by volunteers only. Contractors cannot volunteer for any FEPP related duties, positions or assignments.

4.19 Observe duty hours normally performed between 8:00 a.m. to 5:00 p.m. Monday through

Friday. However, some evening and weekend work may be required in support of ESGR, EIP, and/or YRRP activities, thereby supporting an alternate work schedule arrangement. Arrange with local military commands for PST, AST, RCC and EC work site space at military facilities.

Arrange for all contract staff to have CAC enabled work computer connectivity that includes having a military email (.mil) account.

4.20 Coordinate and provide all logistics for event hosting to the following: support staff hotel lodging, main conference room and break out rooms with professional seating and note taking table space for each attendee, adjacent space for complete marketing fulfillment display, complete audio-visual package that ensures transfer of information to all attendees, student workbooks and contents and printing services. Contractor will facilitate and lead weekly in-progress reviews with the ESGR PIT and OPS Directorates beginning eight weeks prior to the training event.

4.21 Provide qualified personnel to serve as:

4.21.1 Program Support Technician (PST): The PST shall have skill sets necessary to serve as the State Chair’s and HQ ESGR’s primary point of contact and lead support staff members regarding the planning and execution of all State Committee activities in accordance with the guidance in the ESGR Instructions (reference paragraph 8.0 Applicable Documents). Identify four PST, correlating to the ESGR regions, to be technical advisors, communication center points, administrators, and provide a conduit to share the region’s best practices to the regions

SC.

4.21.1.1 The PST shall support the execution of a DoD funded program involving volunteers, subordinate staff members, Reserve Component Service members, and their employers. The individual shall be responsible for supporting the effective and efficient operations of the State

Committee by providing support to the operational oversight and monitoring of program implementation and coordination of program services. The challenges associated with this position are amplified by having to provide this support to a “volunteer” organization with its complex personnel interaction dynamics.

4.21.1.2 The PST must work successfully in a fully joint environment (routinely interacting with

General Officers and senior State and DoD civilians) and with the State Department of Labor

(DoL) and Veterans Affairs (VA) executives.

4.21.1.3 The PST serves as the primary staff support to the State Committee Chair, by interacting with Headquarters ESGR and OASD/RA military advisors; likewise, this individual will support the State Committee Chair by interacting routinely with the Regional Deputy

Directors (RDD) of the ESGR Operations (OPS) Directorate. To meet the challenges of this position, candidates must have a strong program management support and customer service support background.

4.21.1.4 The PST shall perform duties and responsibilities as described in ESGRI 1250.02. The

PST shall be designated as the lead Full Time Support (FTS) in their respective State / Territory for all FTS personnel except RCC’s. If no AST is assigned, the PST will also be responsible for the duties outlined in the AST section of this PWS.

4.21.1.5 Coordinate the activities of the AST when applicable..

4.21.1.6 Review budget exhibits and reports. Notify the respective RDD when expenditures are not consistent with SC Annual Spend Plans. Ensure all budget reports are submitted within prescribed timelines. Report all discrepancies to the applicable RDD.

4.21.1.7 Assess the requirements for master trainers, instructors, and other support staff volunteers needed to execute employer support programs, and recommend recruitment methods.

4.21.1.8 Coordinate and report activities of the SC in accordance with ESGR Instructions in collaboration with the SC Chair. These HQ ESGR directed reports include:

4.21.1.9 Submit quarterly Planning, Execution, and Performance Reporting System (PEPRS) reports.

4.21.1.10 Submit quarterly reconciliation of the United States Property and Fiscal Office

(USP&FO) Status of Funds and the PEPRS reports.

4.21.1.11 Coordinate with SC leadership and submit Annual Spending Plans.

4.21.1.12 Create ad hoc reports required by the ESGR Instructions or requested by the HQ

ESGR leadership. Submit written confirmation to the COR quarterly attesting to the completeness and accuracy of State Committee rosters posted on the ESGR Portal.

4.21.1.13 Coordinate and provide support to Area Chairs.

4.21.1.14 Participate in development, tracking and execution of Committee annual business plan, budget and execution, and administrative requirements. Prepare and submit the committee’s annual spending plan in collaboration with the SC Chair.

4.21.1.15 Facilitate day-to-day communications and activities among HQ ESGR, SC leadership, and committee members.

4.21.1.16 Administer planning, preparation, and submission of ESGR Committee award nominations and facilitate award presentation ceremonies.

4.21.1.17 Assist RC members and employers in using the VEC website.

4.21.1.18 Conduct deployment and redeployment briefings. Assess the local requirements for master trainers, instructors, and other support staff volunteers needed to execute employer support programs.

4.21.1.19 In absence of an AST develop, plan, and coordinate volunteer training .

4.21.1.20 Coordinate with supporting offices and agencies to ensure availability of materials, supplies, volunteer incentives, equipment, and subject matter experts to augment training.

4.21.1.21 Provide recommendations on the implementation of DoD-wide guidance to the local command programs and the development of an overall supportive employer environment.

Provide recommendations to EIP to assist with the establishment, implementation, and coordination of all local administrative and operational policies and procedures.

4.21.1.22 Recommend and maintain systems and procedures to solicit and encourage volunteer support and assist with the recruitment and organization of volunteers to support employer and military outreach program operations and objectives.

4.21.1.23 Assist RC members in their quest for suitable employment within the assigned areas and refer RC members to offices and agencies for assistance with applications for employment, resume writing, and interviewing skills.

4.21.1.24 Maintain a working relationship with public and private sector employers’ Human

Resource Departments.

4.21.1.25 Liaison with local, state, and federal government agencies that hire, train, or assist veterans in obtaining employment.

4.21.1.26 Have knowledge of FEPP programs and be able to brief these programs at conferences, events, training events and job fairs.

4.21.2 Administrative Support Technician (AST): Serve as a support staff member to the

State Committee program and in coordination with the State Chair provide administrative support to the Committee. The AST shall:

4.21.2.1 Work in coordination with the SC Chair, PST, RDD, SC volunteer membership, and other contractors to assist with operational activities, financial management, training, logistics, and other program management level support.

4.21.2.2 Provide assistance in the implementation of the ESGR, EIP and YRRP training programs and coordinate scheduling of committee members with training dates and locations.

4.21.2.3 Participate in conferences and meetings where Employer and Military Outreach are of benefit to the goals and objectives as defined by ESGR.

4.21.2.4 Coordinate with the SC Chair, PST and/or RDD in the planning and execution of periodic ESGR sponsored Local and Regional Leadership Meetings.

4.21.2.5 Monitor and update the SC ESGR Web Site (esgr.mil) to ensure the accuracy and timeliness of requisite data entries and overall content.

4.21.2.6 Assist with managing the SC Military Outreach Program that provides training and

ESGR materials to RC members. Ensure units have access to and understand all available ESGR services. Provide ESGR program technical assistance and guidance to SC leadership, HQ ESGR leadership, and Guard/Reserve members so they may accomplish objectives and mission of the

ESGR program and understand prescribed rights under Federal and State Law.

4.21.2.7 Assist Ombudsman Directors with assigning, tracking and maintaining the timeliness of

Uniformed Services Employment and Reemployment Rights Act (USERRA) cases in accordance within the 2-14 day rule for mediation. Maintain the confidentiality of any dispute resolution communications in accordance with ESGR Instructions, the Administrative Dispute Resolution

Act (ADRA) and Privacy Act requirements as appropriate. Contractor personnel shall not mediate ombudsmen cases.

4.21.2.8 Assist Training Directors by documenting training that takes place within the

Committee and arranging both web-based and traditional seminar training. Develop a recommendation for State Chair consideration for Basic and Advanced Ombudsman, and

Volunteer Leadership Training Program, training seat allocations to be included in the annual state budget submission.

4.21.2.9 Provide support to the PST and SC volunteers in the form of administrative, clerical, program administration, and coordination expertise.

4.21.2.10 Plan and assist the local ESGR volunteer network with the execution of required conferences and meetings.

4.21.2.11 Gather and analyze employer support issues within their area of responsibility.

4.21.2.12 Maintain and update State Committee membership roster and position assignments.

Verify and validate accuracy of State Committee rosters quarterly, ensuring no double entries for volunteers exist and contact information is accurate.

4.21.2.13 Seek and encourage demographic cross-section membership representation on the local SC.

4.21.2.14 Develop, plan, and coordinate volunteer training.

4.21.2.15 Prepare correspondence and provide ongoing communication through electronic communications, special delivery services and regular mail.

4.21.2.16 Provide briefings and updates on FEPP programs at the appropriate levels.

4.21.2.17 Provide recommendations on the implementation of ESGR’s guidance and policies as they apply to the local ESGR programs and the development of an overall supportive employer environment.

4.21.2.18 Plan, recommend, and monitor resources necessary to support program components;

maintain resource library and historic records; provide reports and information to the COR, the

SC chair and ESGR offices, as required.

4.21.2.19 Recommend and maintain systems and procedures to solicit and encourage volunteer support, monitor volunteer ESGR Committee membership, and assist with the recruitment and organization of volunteers to support employer and military outreach program operations and objectives.

4.21.2.20 Assist the PST with the coordination of military and employer outreach efforts.

4.21.2.21 Based on a local assessment of Guard and Reserve family member needs, assist the

RC with specialized training to Guard and Reserve members and their families concerning building and sustaining good employer relations.

4.21.2.22 Utilize ESGR Public Affairs templates to write stories, press releases on SC events.

Upload stories/ pictures to the state ESGR.mil webpage and supplement with volunteer provided content.

4.21.2.23 Input SC award presentations, bosslifts, job fairs, and other relevant events to the state

ESGR calendar section of ESGR.mil.

4.21.2.24 Assist with the formulation of budget requirements supporting state ESGR programs, Committee operations and events. Monitor budget expenditures on a monthly basis and assist with the justification for additional unplanned mission requirements.

4.21.2.25 Assist with monitoring the Employer Recognition and Statement of Support (SoS) program that recognizes private and public employers, supervisors and managers who have provided supportive work places, employment policies and practices for their RC member employees.

4.21.2.26 Advise area chairs, military unit commanders, and committee members on volunteer and employer award eligibility criteria and submission procedures.

4.21.2.27 Monitor and input timely data entries into the ESGR Member Management System to ensure that information is accurate and available for review.

4.21.2.28 Create and submit ad hoc reports to SC leadership and HQ ESGR.

4.21.2.29 Have a knowledge of FEPP programs and be able to brief these programs at

4.21.2.30 Perform Defense Travel System (DTS) administrative duties that include creating and maintaining volunteer profiles, creating travel orders/authorizations and assist in voucher preparation/system input. Maintain a tracking system to insure volunteers are reimbursed for official travel and appropriate follow-up is accomplished when required.

4.21.3 Reserve Component Coordinator (RCC). FEPP requires the services of RC

Coordinators to support the Army National Guard, Air National Guard, U.S. Army Reserve, U.S.

Navy Reserve, U.S. Marine Corps Reserve, U.S. Air Force Reserve and U.S. Coast Guard

Reserve. The primary focus is providing subject matter expertise and direct support of YRRP, ESGR, and EIP/H2H programs at the RC Headquarters. Performance of duties and responsibilities may require a variety of administrative abilities, extensive travel, and evening and weekend hours to support mission requirements.

4.21.3.1 The RCC shall be located at the RC headquarters.

4.21.3.2 The RCC will have daily interaction with the Service Yellow Ribbon Program

Managers and provide support and assistance with preparing briefs, data collection, collation, analysis, surveys, and Event Plus portal. Each individual Service provides a Yellow Ribbon

Program Manager who coordinates and executes the Yellow Ribbon events for their respective

Service.

4.21.3.3 Ensure professional interaction and communication to the greatest extent among stakeholders with the overall goal of enhancing, improving, and advancing future success of the YRRP, ESGR and EIP programs.

4.21.3.4 Provide YRRP/ESGR/EIP program technical assistance, guidance and support to RC leadership and Guard/Reserve members so they may accomplish the objectives and missions of

FEPP programs and understand prescribed rights under Federal and State Law.

4.21.3.5 Provide Service Yellow Ribbon Program Managers with assistance in ensuring accuracy and timeliness for reporting requirements. Coordinate and execute required reporting to the YRRP, ESGR and EIP Office. Must be prepared to brief on designated matters.

4.21.3.6 Coordinate briefings which support the entire deployment cycle. Coordinate with supporting agencies, and national and local resource providers to ensure availability of subject matter experts needed to conduct the briefings, availability of materials, supplies, equipment, and subject matter experts.

4.21.3.7 Assist the Service Yellow Ribbon Program Managers, with planning, supporting, coordinating, and executing YRRP events, training, briefings, surveys and activities that support

Service Members and their Families throughout the deployment cycle. When attending an event, provide assistance to the ESGR or military unit Event Planner.

4.21.3.8 Work with subordinate units to coordinate, assist with and plan YRRP events, training and briefs. Communicate with subordinate units to acquire, collate and prepare monthly, quarterly and annual statistical reports for program execution.

4.21.3.9 Assist with input of service specific data into the web-based scheduling tool (i.e., Event

Plus Portal) for registration and orientation of service members and their families for upcoming

YRRP events. Brief subordinate command personnel on use of events scheduling and registration system.

4.21.3.10 Assist Service Yellow Ribbon Program Managers with YRRP surveys, studies and best practices (i.e., Pennsylvania State Clearinghouse for Military Families).

4.21.3.11 Coordinate with EC’s to assist RC members and employers in using the VEC website.

4.21.3.12 Gather and report employer support issues within their RC.

4.21.3.13 Assist in developing, planning, and conducting RC training regarding military outreach programs that include ESGR services and the USERRA law.

4.21.3.14 Participate in military outreach activities, provide and facilitate distribution of FEPP advertising and public relations material to Service Event Planners, Service Members and their families, and employers to increase awareness and participation.

4.21.3.15 Assist Service Yellow Ribbon Program Managers in identifying trends, issues and concerns. Assist Service Program Managers in recommending and developing solutions and program improvements.

4.21.3.16 Maintain and update online resource library and historic records in the Yellow Ribbon

Center for Excellence.

4.21.3.17 Have knowledge of FEPP programs and be able to brief these programs at

4.21.4 The Employment Coordinator’s (EC) shall focus on assisting Guard and Reserve

Service members with employment assistance.

4.21.4.1 Enable RC Service members and employers to participate in the VEC sponsored employer/Service member www.ebenefits.va.gov/jobs web-based application for job searches and registration.

4.21.4.2 Provide employment preparation and job referral assistance including resume writing assistance, editing, interview prep and dress for success to Reserve Component Service members and their spouses.

4.21.4.3 Conduct research and outreach to gather information on local, state, and national employment resources available for Service Members and their Families.

4.21.4.4 Assist and attend Yellow Ribbon Reintegration Employment events.

4.21.4.5 Create and maintain relationships with the Military Service YRRP Event Planners in your assigned geographical area.

4.21.4.6 Have knowledge of YRRP and ESGR and be able to participate at conferences, YRRP events, training events and job fairs.

4.21.4.7 Provide priority job search assistance to RC Service members and spouses.

4.21.4.8 Plan, coordinate, conduct, participate and evaluate statewide employment initiatives involving RC leadership along with Federal, State, and local agencies and employers.

4.21.4.9 Reach out to Guard and Reserve Components, their Commanders and Service members within local and regional areas of assignment to ensure they are kept informed and involved on issues relevant to EIP and H2H.

4.21.4.10 Provide the implementation of RC-wide guidance to the local command programs and the development of an overall supportive employer partnership and relationship environment.

4.21.4.11 Participate in employer outreach meetings and events to include local Job Fairs as well as National and Regional Virtual Career Fairs.

4.21.4.12 Conduct deployment and redeployment support, including briefings, portal registration, resume assistance and other employment support.

4.21.4.13 Educate and inform employers on the value of hiring skilled and trained members of the Guard and Reserve.

4.21.4.14 Interface and coordinate with employers to assist in their recruitment efforts by providing qualified RC Service members and spouse candidates.

4.21.4.15 Maintain strong relationships with SC’s, working closely with and supporting their employment outreach efforts.

4.21.4.16 Participate in weekend activities such as YRRP, EIP, ESGR events, and RC Unit

Training Assemblies (UTA). Frequency of participation is dependent on operational tempo of the RC.

4.21.4.17 Conduct EIP briefings and program updates to stakeholders which can include service members, job seekers, employers and state agencies.

4.21.4.18 Coordinate with supporting local, state, and regional governmental agencies and veterans’ offices that hire, train, or place Service members to ensure availability of materials, supplies, equipment, and subject matter experts to augment employment assistance training. (e.g.

State and local Veterans Administration, Department of Labor and Small Business

Administration offices to include local and state-level employment offices with veteran’s assistance programs.)

4.21.4.19 Facilitate a professional working relationship with Human Resource Departments of employers registered on the VEC website at www.ebenefits.va.gov/jobs and in respective service areas.

4.21.4.20 Provide input and feedback to the EIP Office to assist with the establishment, implementation, and coordination of all local administrative and operational policies and procedures. Provide recommendations for future EIP initiatives.

4.21.4.21 Become proficient with the web-based H2H personnel case management system in order to track and monitor job seeker and employer input to include Direct and Indirect Hires.

4.21.4.22 Have knowledge of Army, Marine Corps, Navy, Coast Guard, and Air Force military occupational specialty/codes.

4.21.4.23 Provide employer partners with updates, inquiries and media releases in order to maintain and improve existing relationships.

4.21.4.24 Identify four ECs, correlating to the ESGR regions, to be technical advisors, communication center points, administrators, and provide a conduit to share best practices.

4.21.4.25 Ensure assigned ECs are provided career counselor training annually to assure competence and currency in the latest innovations, trends, and techniques in identifying career employment opportunities.

4.21.5 The Mobile Job Store Scheduler (MJSS) shall:

4.21.5.1 Prior to MJS events, establish routine logistics coordination with ESGR State Chairs, ECs, RCCs, PSTs, ASTs, Army Reserve Program Support Managers (PSM), and ARNG

Employment Support Specialist (ESS) for MJS scheduling, support, and event execution.

4.21.5.2 Be knowledgeable of FEPP missions and programs to include aspects of EIP to include the VEC web site application.

4.21.5.3 Develop an annual scheduling calendar, prioritizing the most cost effective use of the

MJS.

4.21.5.4 Consolidate and submit a monthly report outlining the previous month’s MJS travel report activities and identified workload for the upcoming month to the COR.

4.21.6 The Program Manager shall provide management for the overall contract and its employees and their assigned activities to include all required reports listed in paragraphs 5.0 and

6.0.

4.21.6.1 Ensure all employees are knowledgeable of FEPP missions and programs.

4.21.6.2 Coordinate initial, annual and mandatory training of contract personnel and provide status reports to the COR upon completion.

4.21.6.3 Oversight of contract personnel travel and travel expenditures.

4.22 Surge capability; When directed have ability to increase manning, at designated sites, on a short time basis to support increased mobilization and demobilization as it may occur.

5.0 REPORTS and INFORMATION.

5.1 Post Award Conference. Participate in a Post-Award conference at Headquarters FEPP, located in Alexandria, VA within five days of award. This meeting will provide an introduction between the Contractor personnel and Government personnel, who will be involved with the contract, provide the opportunity to discuss technical, management and security issues, and will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements as well as identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide a written summary of the Post-Award

Conference meeting.

5.2. Required Work Reports:

5.2.1 ESGR reports:

5.2.1.1 Support Staff Contact Information. The contractor shall deliver to the COR, or his designated representative, a listing of all support staff with their work contact information, to include mailing address, telephone number (s), and E-mail addresses.

5.2.1.2 Provide periodic reports on the planning, execution, and performance of the State

Committee as required by the ESGR Instructions and requests for information from the ESGR or

YRRP leadership

5.2.1.3 Provide an annual report of completion of DoD PII Training, DoD IA Training and DoD

Ethics Training.

5.2.1.4 Provide an annual report of completion and verification that State Committee members have completed mandatory DoD PII Training, DoD IA Training.

5.2.1.5 Submit PEPRS reports and reconciliation of status of funds quarterly.

5.2.1.6 Submit written confirmation attesting to the completeness and accuracy of State

Committee rosters posted on the ESGR Portal.

5.2.2 EIP/EC provide a monthly report of:

5.2.2.1 The EC’s events attended, which may include: Job Fairs, RC briefing, MJS, employer briefing, YRRP Post Deployment, etc.

5.2.2.2 Total service members engaged by each EC, which may include: branch of service, military status (Active, Guard/Reserve, spouse) and employment status.

5.2.2.3 Total types of engagements by each EC, which may include: career counseling, resume building, mock interviews, Dress for Success seminars, job referrals, etc.

5.2.2.4 Total service members placed by each EC, which may include: ongoing job searches, interviews conducted, job offers extended, direct and indirect hires (including sources), jobs declined, etc.

5.2.2.5 Number of service members collecting Unemployment Compensation (UCX) prior to finding a job on the VEC website. (Guidance will be provided by Government on how UCX collecting will be addressed.)

5.2.2.6 The outreach efforts that captures each EC's total employers engaged, which may include: name, date, and industry.

5.2.2.7 Each EC’s outreach efforts that captures types of engagements, which may include: H2H briefings, recruitment assistance, EC.

5.2.2.8 Each EC’s outreach efforts that captures Reserve Component Units contacted/briefed, including location and date.

5.2.2.9 Each EC’s outreach efforts that captures engagement with other organizations and agencies within the respective state, which may include: name, location, date and contacts.

5.2.2.10 Each EC’s success stories/positive feedback and other comments and complaints from job seekers and employers.

5.2.2.11 Each EC’s major activities planned for the upcoming month.

5.2.2.12 A collective EC monthly roll-up in PowerPoint and Excel spreadsheet format that captures all EIP/EC report requirements, including all strategic communication, social media usage and issues, including current business status.

5.2.3 YRRP Reports. Provide a monthly consolidated report to the COR, or his designated representative ,that details significant activities/meetings that occurred, program manager observations, good news stories and goals/plans for the next month.

5.3 After Action Report (AAR). AARs will be provided to the COR, or his designated technical representative, upon completion of a FEPP activity or event. Activities or events include any

FEPP training event, temporary duty assignments, executive-level meetings where decisions were made or actions directed, or similar situations.

6.0 DELIVERABLES.

Deliverable

Reference Delivery Date

Post Award Conference 5.1 Within 5 business days of award

List of staff contact information

5.2.1

Initially after award and then as changes occur.

Support Staff Annual Report on PII, IA, and Ethics training

By the 5th day of starting work and annually on 01 Oct

Annual Report on volunteer completion of PII and IA training

Within 30 days of volunteer affiliation and annually on 01 Oct

PEPRS and status of funds reconciliation report

Quarterly by the 5th business day of the new quarter

Quarterly volunteer membership confirmation report

5.2.1 Quarterly by the 5th working

day of the new quarter

Monthly EIP consolidated report