revised SOW.doc
DOC document 49 KB Posted
- Attached to
- Vanguard Software Maintenance Support Federal contract opportunity
- Solicitation number
- H98210-11-T-0021
- Issued by
- Defense Human Resources Activity
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Statement of Work
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STATEMENT OF WORK
Statement of Work Systems Mainframe Vanguard Upgrade
1.0 INTRODUCTION
Defense Manpower Data Center (DMDC) is part of the Defense Human Resources Activity (DHRA), which is a Department of Defense (DoD) Field Activity. DMDC’s primary mission is to support the information management needs of the Office of the Under Secretary of Defense for Personnel & Readiness (OUSD/P&R).
2.0 BACKGROUND
DMDC received notice from the Social Security Agency (SSA) that they will be switching to another product for their file transfers to all agencies, including DMDC, and will no longer pay for DMDC’s Vanguard software upgrades or licenses for the Mainframe. That put DMDC in action to buy a new mainframe system.
Systems Division at DMDC purchased a new Mainframe called the Z10. This mainframe will be turned on this April of 2011. All the software need to be installed and working at this time.
3.0 SCOPE
The scope of this procurement is to provide the government with technical support, software updates, any manufacture suggested support to keep the new mainframe Z10 software running at optimum settings for a period of one year from date of award and two option years.
4.0
REQUIREMENTS
The deliverable shall include the following services: technical support, software updates and any manufacture suggested support to keep the mainframe software running at optimum settings.
Period of performance requests 12 months from date of award base plus two option years.
A. DELIVERABLES For “RACF Administrator”:
Live-voice, toll-free telephone-based technical support directly from Vanguard engineers 24x7x365 days, for an unlimited number of userids B. For “Security Analyzer”:
Live-voice, toll-free telephone-based technical support directly from Vanguard engineers 24x7x365 days, for an unlimited number of userids.
C. For “Security Advisor”:
Live-voice, toll-free telephone-based technical support directly from Vanguard engineers 24x7x365 days, for an unlimited number of userids.
| Deliverable |
| Ref. |
| Delivery Date |
| Vanguard Admin - Upgrade Fee |
| 4.0 |
| 12 Months from date of award (Base year) |
Vanguard Admin - Maintenance Fee
Vanguard Advisor - Upgrade Fee
Vanguard Advisor - Maintenance Fee
Vanguard Analyzer - Upgrade Fee
Vanguard Analyzer - Maintenance Fee
Option Year 1
12 Months
Vanguard Admin - Maintenance Fee
Vanguard Advisor - Maintenance Fee
Vanguard Analyzer - Maintenance Fee
Option Year 2
12 Months
Vanguard Admin - Maintenance Fee
Vanguard Advisor - Maintenance Fee
Vanguard Analyzer - Maintenance Fee
PAGE
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