CDAO Licenses PWS.docx

Performance Work Statement (PWS): Enterprise Skills Assessment Platform:

1. Introduction and Background.

a. Mission Objective: The United States Army Special Operations Command (USASOC), hereafter referred to as "the Government," requires an existing, commercially available, subscription-based Software-as-a-Service (SaaS) solution to systematically assess, measure, and guide the upskilling of its technical workforce. The primary objective is to enhance mission readiness by identifying and closing skill gaps in critical domains such as coding, Artificial Intelligence (AI), Data Engineering, Cybersecurity, and Software Development. This PWS defines the performance outcomes required to achieve this objective.

b. Scope: The Contractor shall provide the platform, including all necessary licenses, technical support, and reporting to meet the performance standards outlined herein. The scope includes platform provisioning, user onboarding, role-based skills assessment, data analytics, and ongoing technical support for 500 users.

c. Period of Performance (PoP): The PoP shall be for one Base Year of 12 months.

(1) Base Period: 15 July 2026 to 14 July 2027

2. Definitions and Acronyms. A complete list of definitions and acronyms will be included in Appendix 1.

a. AQL: Acceptable Quality Level

b. COR: Contracting Officer's Representative

c. DoW: Department of War

d. PII: Personally Identifiable Information

e. PRS: Performance Requirements Summary

f. PWS: Performance Work Statement

g. QASP: Quality Assurance Surveillance Plan

h. Skill Circuit: A tailored assessment path for a specific job role or technical domain within the platform.

3. Government Furnished Property, Material, Equipment and Services

a. Government Furnished Services: The Government will provide access to necessary points of contact (POCs) for technical coordination and subject matter experts (SMEs) for the Skill Circuit customization task.

b. Government Furnished Equipment: No Government Furnished Equipment (GFE) will be provided.

4. Contractor Requirements. Tasks and Performance Objectives:

a. Work Breakdown Structure (WBS) and Performance Requirements Summary (PRS). The Contractor is responsible for delivering the outcomes defined in the table below. The Government will measure performance against these standards in accordance with the Quality Assurance Surveillance Plan (QASP).

b. Specific Tasks

(1) Task 1: Platform Provisioning and Onboarding. The Contractor shall initialize the Government's enterprise tenant, configure it with 500 licenses, and provide administrative accounts to designated Government POCs. The Contractor shall also deliver user onboarding guides and training materials.

(2) Task 2: Skill Circuit Customization. The Contractor shall collaborate with Government SMEs to review and calibrate the following initial Skill Circuits to meet mission requirements:

a) Coding (a variety of commonly-used coding languages)

b) Artificial Intelligence (AI) / Machine Learning (ML) Engineer

c) Data Engineer (Python, SQL, MSL, R)

d) Cybersecurity Analyst

e) Software Engineer (Python/C++)

f) Cloud Architect

g) Data Analyst (Python, SQL, MSL, R)

(3) Task 3: Reporting and Analytics. The Contractor shall provide the COR with a Quarterly Skills Gap Analysis Report and a Final Performance and Usage Summary as specified in the Deliverables section.

(4) Task 4: Contractor shall be interoperable with Digital University (DU). Upon completion of a coding assessment and identification of any weak skill areas, Contractor’s interface with DU will identify courses available in DU to improve those weak skill areas and will recommend those courses to the student.

(5) Task 5: Contractor Licenses will be used for skill assessment only and not as a job interview aid.

(6) Task 6: Contractor will provide a subscription management plan to ensure maximum use of subscriptions. For example, contractor will present a set of circumstances under which unused/stale licenses, or those not needed due to completion of testing, can be reassigned to a new user at no additional cost.

(7) Task 7: Warranty and Technical Support: The contractor shall provide a one (1) year warranty from the date of award. Under this warranty, the contractor guarantees that the online assessment platform will remain fully functional and free from technical defects. The contractor shall resolve any software bugs, outages, or technical performance issues at no additional cost to the Government within 48 hours of notification.

5. Deliverables.

a. D001 – Initial tenant access and admin accounts, within five business days of award.

b. D002 – User onboarding guide and training materials, within 10 business days of award.

c. D003 – Skill Circuit Calibration Plan (for approval), within 15 business days of award.

d. D004 – Quarterly Skills Gap Analysis Report, every 90 days after PoP start.

e. D005 – Final performance and usage summary, 30 days prior to PoP expiration.

6. Security and Compliance. The platform shall adhere to all relevant security protocols. The system must not store or process unauthorized PII. The platform shall maintain compliance with Section 508 of the Rehabilitation Act for accessibility.