RFI USSOCOM SOF Ready 241029.pdf

REQUEST FOR INFORMATION

U.S. Special Operations Command

October 29, 2024

Overview/Purpose/ Description of Information Request

The Government is in the process of conducting market research to assist US Special Operations Command (USSOCOM) in understanding the capabilities available in the marketplace relevant to readiness and personnel.

Scope of Request

This RFI seeks commercial secure messaging solutions capable of supporting USSOCOM’s 85000+ user Enterprise around the world.

USSOCOM is researching readiness and personnel tracking solutions that supports unclassified and classified personnel and operational data sets.

Functional Characteristics

Proposed solution should address the following objectives (Note: All elements of your solution must comply with DoD and USSOCOM Information Assurance policies and processes):

Support the ability to display force management data from multiple source systems.

Support import and export data, data mapping, and API connection capability.

Supports the ability to display force management data and aggregate data within the platform. Ex.

Adding start and end dates to create new data set of duration, or ratios of frequency assets are used.

Supports open architecture with specifications that are public as opposed to proprietary; low lode/ no code simple modifications.

Supports decision logic where policy rules can be programmatically executed to avoid erroneous data or blank data. Ex. Fields can be mandatory to fill in and standardized values set.

Supports the ability to flag discrepancies or provide error reporting when data is not imported, entered incorrectly or conflicts with other data imports. Ex. Records from two systems come in and have different start and end dates, and/or when import comes in, records failed to import.

Supports the ability to transfer or replicate system data from an unclassified network to classified network via gateway technology.

Supports a development environment to implement agile processes.

Supports the manual entry of data for business processes. Ex. In and out processing of personnel from an organization.

Supports the ability to track personnel as they travel to different locations.

Supports organizational hierarchy, and ability to identify billet and internal alternate work assignments of personnel for an organization. Ex. Billeted in Org A, Working in Org B.

Supports data security at a user level where users can only see data within an organization, they have permissions to.

Multi-factor Authentication (MFA) support

Requested Information

1. Highlight relevant functionality and past performance in delivering a readiness and personnel solution in support of a worldwide organization supporting 85000+ internal and external users.

2. Discuss how your solution supports readiness of personnel within a unclassified and classified DoD networks across multiple types of end-user devices.

3. Discuss your support for E2EE.

4. Describe your solutions ability to support multiple file format ingestion and file transfer secure communications. What file formats are supported?

5. Describe how your solution supports accountability of personnel and status of personnel in different cycles, through their career such as training and deployments.

6. Describe any direct integration with M365 if applicable.

7. How does your solution prevent transmission of malicious URLs or files?

8. Describe your licensing model.

9. Describe your deployment model (On-premises, IaaS, PaaS)

Response Guidelines

Interested parties are requested to respond to this RFI with a white paper. Submissions cannot exceed 10 pages, single spaced, 12-point type with at least one-inch margins on 8 1/2” X 11” page size. The response should not exceed a 5 MB e-mail limit for all items associated with the RFI response. Responses must specifically address the vendor’s capability to meet the requirements outlined in this RFI.

Companies, large or small, who wish to respond to this RFI must send responses via email to roberto.m.mendez.ctr@socom.mil and CC penny.rice@socom.mil, no later than November 23, 2024 by 12:00 am EST.

Industry Discussions

USSOCOM representatives may choose to meet with potential offerors and hold one-on-one discussions. Such discussions would only be intended to obtain further clarification of potential capability to meet the requirements, including any development and certification risks.

Questions

Questions regarding this announcement shall be submitted in writing by e-mail to roberto.m.mendez.ctr@socom.mil and CC penny.rice@socom.mil before November 3, 2024. Verbal questions will NOT be accepted. Answers to questions will be posted to SAM.gov.

PLEASE NOTE:

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide readiness and personnel tracking. The information provided in the RFI is subject to change and is not binding on the Government. USSOCOM has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. The Government will not reimburse companies for any costs associated with the submissions of their responses. All submissions become Government property and will not be returned.