SOCNORTH Contract for Non-Personal Services_PWS Draft.pdf

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

FOR

SPECIAL OPERATIONS COMMAND NORTH (SOCNORTH)

KNOWLEDGE-BASED SERVICES

1.0 (U) ORGANIZATION BEING SUPPORTED: SOCNORTH

371 Vandenberg St.

Peterson SFB, CO 80914 Building 30

1.1 (U) MISSION: SOCNORTH, in partnership with the interagency and regional Special Operations Forces (SOF), synchronizes operations against terrorist networks and their acquisition of weapons of mass destruction, irregular threats as listed in the National Defense Strategies (NDS), and to Counter Transnational Organized Crime (CTOC) in Mexico and the Northern Caribbean and, when directed, employs fully capable SOF to defend the homeland.

1.2 (U) OVERVIEW OF SERVICES REQUIRED: The Contractor will provide non-personal, knowledge-based services across Joint Directorates at SOCNORTH. The primary work location will be at Peterson Space Force Base (SFB), Colorado Springs, Colorado (CO). Travel will be required to various sites both inside and outside the Continental United States (CONUS).

The Contractor will be required to meet deliverable schedules and execute specific requirements as listed in section two. These requirements are summarized below and include 25 FTEs.

1.2.1 (U) Assessment Integrator (Subtask 1 / J5)

1.2.2 (U) Public Affairs Support (Subtask 2 / Special Staff)

1.2.3 (U) Medical Operations Support (Subtask 3 / Special Staff)

1.2.4 (U) Mission Assurance Support (Subtask 4 / J3)

1.2.5 (U) Executive Assistant for SOCNORTH (Subtask 5 / Front Office)

1.2.6 (U) Sensitive Activities (J3X) Operations Integration Support (Subtask 6 / J3)

1.2.7 (U) PR & Non-Conventional Assisted Recovery Support (Subtask 7 / J3)

1.2.8 (U) COP & Battle Tracking Support (Subtask 8 / J3)

1.2.9 (U) Budget, Accounting, and FIAR Support (Subtask 9 / J8)

1.2.10 (U) Facility Manager for SOCNORTH (Subtask 10 / Commandant)

1.2.11 (U) Operational Contract Support Integration Cell (Subtask 11 / J4)

1.2.12 (U) Joint Operations Center IT Support (Subtask 12 / J3 & J6)

1.2.13 (U) Video Teleconference Call (VTC) & Data Manager (Subtask 13 / J6)

1.2.14 (U) SOF Strategy and Plans Officer (Subtask 14 / J5)

1.2.15 (U) Strategic Engagement & Posture Planner (Subtask 15 / J5)

1.2.16 (U) Assessment & Experimentation Developer (Subtask 16 / J5)

1.2.17 (U) Administrative Assistant (Subtask 17)

1.2.18 (U) Logistics Planner (Subtask 18 / J4)

1.2.19 (U) Special Security Technician (Subtask 19 / J2)

2.0 (U) SPECIFIC REQUIREMENTS

2.1 (U) ASSESSMENT INTEGRATOR

SUBTASK 1 – Start 30 June 2025

2.1.1 (U) The Contractor shall provide 1 full-time equivalent (FTE) for this requirement.

2.1.2 (U) The Contractor shall provide expertise to facilitate strategic and operational assessments and environmental analysis of SOF Operations, Activities, and Investments (OAIs), and related effects throughout the US Northern Command (USNORTHCOM) Area of Responsibility (AOR).

2.1.3 (U) The Contractor shall develop and maintain a comprehensive campaign assessment program that ensures accurate and timely assessing of strategic and operational plans to inform the status of achieving Theater Campaign Plan (CP) and Campaign Support Plan (CSP) objectives. (Deliverable: SOCNORTH CSP Assessment Program)

2.1.4 (U) The Contractor shall develop recommendations for, and upon approval, implement, execute, and maintain qualitative and quantitative assessment frameworks linked to the assessment of the CP and CSP cycles. (Deliverable: Campaign Support Assessment Plan)

2.1.5 (U) The Contractor shall conduct environmental analysis to expand operational understanding of the environment, develop a comprehensive approach that combines environmental analysis with previously completed USNORTHCOM and SOCNORTH campaign and operational assessments. Provide recommendations for future engagement, prioritization, and resource allocation tied to CP and CSP objective accomplishment.

(Deliverable: SOCNORTH Band Specific Environmental Analysis)

2.1.6 (U) The Contractor shall assess the CP and CSP in collaboration with internal and external stakeholders (e.g., allied and partner armed forces, downtrace SOCNORTH units, USNORTHCOM components, regions, and subordinates, other US Government departments and agencies, private and public academic institutions, and federally funded research organizations) and provide recommendations to enhance the effectiveness of SOCNORTH CSP planning and operations. (Deliverable: SOCNORTH CSP Assessment Program)

2.1.7 (U) The Contractor shall coordinate, execute, attend, and participate in interagency committee meetings, conferences, and working groups for the coordination and de-confliction of operations affecting the assessment of SOCNORTH operations in the USNORTHCOM AOR. The Contractor shall provide written documentation of the meeting in a standardized meeting notes format.

2.1.8 (U) The Contractor shall prepare briefs for Commander SOCNORTH (CDRSOCNORTH) that inform other Combatant Commands (COCOM), the Joint Chiefs of Staff (JCS), the Office of Secretary of Defense (OSD), Intelligence Partners, and Congress on the capabilities, limitations, and value of SOF operations within the

USNORTHCOM AOR.

2.1.9 (U) The Contractor shall serve as the subject matter expert for the development and review of the SOCNORTH CSP Assessment Program. This includes making recommendations on the prioritization of operations, activities, and investments.

2.1.10 (U) The Contractor shall assess the operational effectiveness and recommend improvements for SOCNORTH OAIs utilizing the CSP, CSP, OPLAN, CONPLAN, and CONOPS assessment frameworks.

2.1.11 (U) The Contractor shall facilitate developing strategies for utilizing the latest and best data sharing capabilities so that the SOCNORTH CSP Assessment Program is available command wide in an appropriate format.

2.1.12 (U) The Contractor shall ensure OPSEC is incorporated into all products to ensure integrity of developed recommendations.

2.1.13 (U) The Contractor shall maintain knowledge of Joint Special Operations Forces (JSOF) doctrine, Tactics, Techniques, & Procedures (TTP), and mission profiles. In addition, the Contractor shall maintain knowledge of adversaries’ methods of conducting operations.

2.1.14 (U) The Contractor shall communicate with personnel within SOCNORTH, other Geographic/Functional Combatant Commands, Interagency, and law enforcement partners to inform of SOCNORTH Campaign Assessment duties, roles, and responsibilities as they pertain to the USNORTHCOM AOR.

2.1.15 (U) The Contractor shall perform duties to support for up to two exercises and contingency operations annually that are approximately five days in duration each. These events will necessitate flexibility with work hours (i.e. shift work or work days in excess of eight hours).

2.1.16 (U) Workload:

Project Type Frequency Mid-term Projects (e.g. document creation less than a year) 2/year Short-term Tasking (e.g. document reviews taking less than a week)

30/month

Conference Attendance 4/year TDY 4/year Meetings (local) 5/week Exercise/Contingency Operations Support 10 days/year

2.1.17 (U) Deliverables Table:

Title Frequency CSP Assessment Program Weekly meetings; annual refresh of program or as directed SOF Support Plan Assessment Framework As required during OPLAN/CONPLAN updates CSP Assessment Plan As required during CSP Updates OAI CONOP Framework Initial framework; 20/year SOCNORTH Campaign Assessment Tool Initial development; weekly updates SOCNORTH Band Specific Environmental Analysis

3/year

Operational Requirements Analysis Report Annually

2.2 (U) PUBLIC AFFAIRS SUPPORT

SUBTASK 2 - Start 30 June 2025

2.2.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.2.2 (U) The Contractor shall provide professional, high-quality Public Affairs (PA) communication products (news releases, fact sheets, messaging, point papers, written media responses, etc.) to communicate SOCNORTH’s mission and publicly releasable actions and activities to the public and internal audiences.

2.2.3 (U) The Contractor shall coordinate work and products with public affairs staff, SOCNORTH staff, subject matter experts, higher headquarters, and subordinate units as necessary to ensure comprehensive, accurate and in-context products.

2.2.4 (U) The Contractor shall provide professional, high-quality PA plans products (communication plans, guidance, annexes, messaging, mission analysis, strategy, etc.) to align SOCNORTH with the communication efforts, policy and guidance of DoD, USNORTHCOM, USSOCOM, other CCMDs, USSOCOM components, US Government organizations and allies and partners.

2.2.5 (U) The Contractor shall provide direct analysis, planning, and subject matter expertise in the areas of public affairs/public communication/information operations for the development of standardized processes and procedures that allow for the planning and integration of SOCNORTH PA and Communication Integration capabilities into deliberate and contingency plans, recognizing that the task requires the synchronization and participation of key command communication stakeholders.

2.2.6 (U) The Contractor shall coordinate work and products with SOCNORTH staff, subject matter experts, higher headquarters and subordinate units as necessary to ensure comprehensive, accurate and in-context products. Products are intended to guide communication actions of SOCNORTH and its subordinate organizations.

2.2.7 (U) The Contractor shall provide public affairs/public communication/information operations advice and counsel about Public Affairs matters and critical support for events and activities that enhance the Command’s communication strategy and outreach. This advice and counsel shall be provided to SOCNORTH leaders and staff as required and directed.

2.2.8 (U) The Contractor shall identify key themes, objectives, and capability gaps within assigned projects that could be addressed with PA capabilities to achieve SOCNORTH’s objectives and effects.

2.2.9 (U) The Contractor shall provide assigned planning, coordination, and execution of PA events during exercises, operations, and other activities as required.

2.2.10 (U) The Contractor shall attend planning and developmental meetings to provide PA advice, determine requirements for PA products, and to coordinate developed or existing PA products in support of requirements. The Contractor attends these meetings as representative of the active-duty PA staff and will provide a summary or minutes of the meeting to the active-duty PA staff, along with any taskers and/or deadlines assigned within the meeting.

2.2.11 (U) The Contractor shall assist SOCNORTH PA in monitoring, analyzing, assessing effectiveness of, and recommending adjustments to, approved messaging and strategies; and integrating PA and communication capabilities into current operations.

2.2.12 (U) The Contractor shall create professional, high-quality video, photographic, graphic, written, web/social media, and digital products as required in support of strategic and tactical, deliberate and emerging, operations. Timelines of support may vary widely and will be driven by the taskings of SOCNORTH senior leaders. As needed, PA leadership will negotiate per project with senior leaders to set expectations and realistic short-term deadlines.

2.2.13 (U) The Contractor shall work directly with the SOCNORTH PA Chief to define reasonable deadlines. Note that in all instances where specific requirements include drafting, maintaining, staffing, or revising Government documents of any kind, those actions are for submission to Government employees to approve or alter IAW their authority to determine policy and the content of government documents. In no case does the Contractor have authority to approve or distribute without approval contents of government documents.

2.2.14 (U) The Contractor shall comply with SOCNORTH Public Release procedures, Public Affairs Guidance, and Department of Defense (DoD), Combatant Commander (COCOM) and local policy letters.

2.2.15 (U) Operational Security (OPSEC). The Contractor shall adhere to OPSEC guidance, be familiar with the SOCNORTH’s Critical Information and Indicator List (CIIL) and ensure indicators & vulnerabilities are protected from disclosure per

SOCNORTH’s countermeasures/measures. The Contractor shall complete OPSEC in-processing training to include complete follow on OPSEC training such as event-driven and annual OPSEC training as required provided by the SOCNORTH OPSEC Program Manager/Planner per DoDD 5205.02E, DoD OPSEC; DoD 5205.02, DoD OPSEC Manual; and CJCSI 3213.0D, Joint OPSEC.

2.2.16 (U) The Contractor shall create professional, high-quality video and broadcast products as required in support of command leaders, staff and programs. Products will support SOCNORTH’s strategic objectives in communicating with internal and external audiences.

2.2.17 (U) The Contractor shall serve as production coordinator and video editor of assigned video products to include written content. Production may include but is not limited to: collaboration to develop outlines, treatments, and/or scripts; gathering video in single camera and multi-camera situations; production editing (including addition of titles, music, audio, etc.); distribution; making copies; and other related actions.

2.2.18 (U) The Contractor shall ensure preproduction, production and postproduction parameters, timelines and distribution goals are met to include written content.

2.2.19 (U) The Contractor shall have thorough knowledge to competently utilize the following Adobe software tools for video production: After Effects, Premiere Pro, Photoshop and Illustrator. SOCNORTH PA will provide digital SLR video cameras and lighting equipment.

2.2.20 (U) The Contractor shall create as required story concept/treatments; storyboards;

written scripts. The Contractor shall, as required, accomplish video research in support of projects; do set design and lighting in support of projects; operate digital SLR cameras and sound recording equipment in support of projects. The Contractor shall do non-linear editing on Apple computers using Adobe software (Premiere Pro and After Effects) to create video and audio products as assigned. The Contractor shall collaborate with other technical multimedia staff to ensure the creation and incorporation of complex visual elements such as animation, chroma keying, and matte effects. The Contractor shall also support PA staff to ensure accuracy and accountability in managing/overseeing of video and audio equipment.

2.2.21 (U) The Contractor shall create photography/photojournalism products commiserate with industry quality as required in support of command leaders, staff and programs. This includes, but is not limited to, visual and written communication, writing and photography interrelationship, electronic imaging, desktop publishing, digital cameras, image transmission, and archiving.

2.2.22 (U) The Contractor shall take photographs as requests are received and accomplish post-production of the photographs as required. Additional direction/requests may be received directly from PA staff in response to senior leader tasking. Post-production actions may include but are not limited to: image computer editing; making prints of various sizes using USNORTHCOM PA provided photo printers; distribution via email or creation of prints or CD/DVD; and making print copies. The Contractor shall use SOCNORTH PA-provided Apple computers and Adobe software (Photoshop, Lightroom and Bridge) in post-production actions.

2.2.23 (U) The Contractor shall create graphics products commiserate with industry quality as required in support of command leaders, staff, and programs.

2.2.24 (U) The Contractor shall produce graphics products as requests are received.

Additional direction/requests may be received directly from PA staff in response to senior leader tasking. Graphics products may include, but are not limited to, original graphic artwork and designs that may include original and/or researched or provided artwork.

Products created may include, but are not limited to: motion graphics, brand and identity development, layout and design, online content, interactive multimedia, multi-page layouts, stand-alone artwork designs, posters, logos/emblems, brochures, and briefing slides.

2.2.25 (U) The Contractor shall operate SOCNORTH PA-provided graphics production equipment for digital creation and hard-copy printing/mounting including, but not limited to, Apple computers, regular and large format printers, and cutting machines.

2.2.26 (U) The Contractor shall use the following Adobe software tools in graphics production: Illustrator, Photoshop, and InDesign. These will be provided by the government.

2.2.27 (U) Provide graphic design and layout solutions including, but not limited to, developing illustrations, editing existing images, font management, and advanced prepublications techniques. Integrates graphics with text, audio and video to support interactive and multimedia high visibility finished products. This includes the ability to apply graphic design techniques in the preparation of Command Leadership presentations to mayor military service association’s engagements.

2.2.28 (U) Work collaboratively with Joint Directorates to further enhance/convey analytic thoughts and assessments by developing graphic solutions. Demonstrates proficiency in professional graphics and, design software to include, but not limited to, Apple Final Cut Pro X, Adobe Creative Suite and Apple Mac hardware platforms.

2.2.29 (U) The Contractor shall create written products commiserate with industry quality as required in support of command leaders, staff and programs.

2.2.30 (U) Written products shall be created as needed and directed; and include, but are not limited to: news stories, feature articles, and fact sheets.

2.2.31 (U) Written products shall be created in the industry standard Associated Press style for possible placement on the command website, distribution to media, or for other purposes as required by the tasking. Written products shall be required in electronic format (such as MS Word or PDF) or in hard copy.

2.2.32 (U) The Contractor shall create content commiserate with industry quality as required in support of, and expertly manage, the command’s website and social media communication platforms. Content may include visual or written material; and shall use advanced website design and management knowledge to be in-line with the latest website design standards to attract the maximum number of viewers/followers possible.

2.2.33 (U) The Contractor shall identify changes/updates needed to the command website and social media to keep the command’s public web presence current and relevant. The Contractor will coordinate with assigned PA leadership before uploading or deleting content.

2.2.34 (U) The Contractor will be given access to the American Forces Public Information Management System (AFPIMS) in order to manipulate content on the command public website. AFPIMS access will be given to the Contractor via the SOCNORTH PA office after AFPIMS training is completed.

2.2.35 (U) The Contractor shall write, produce, add, delete or edit visual and written material on the command’s social media platforms including, but not limited to:

Facebook, Twitter, and YouTube.

2.2.36 (U) The Contractor must have a clear understanding of the difference in audiences and the difference in how to present visual information across all social media platforms, such as Facebook, Twitter, Instagram and LinkedIn.

2.2.37 (U) The Contractor shall write using the correct verbiage and colloquialisms as defined by the Oxford dictionary for each platform: Facebook, Twitter, Instagram and LinkedIn.

2.2.38 (U) The Contractor shall understand how to pull social media analytics, as well as make recommendations for additional analytic tools.

2.2.39 (U) The Contractor shall monitor all DoD and major news social media platforms throughout each day to keep PA leadership abreast of breaking news and timely mention of SOCNORTH and its leadership.

2.2.40 (U) The Contractor shall have an expert level grasp of Associated Press (AP) style and be able to edit content for all SOCNORTH websites.

2.2.41 (U) The Contractor shall write articles and captions for photos in addition to developing relevant social media posts 5days a week (weekend posts can be scheduled in advance).

2.2.42 (U) The Contractor shall be required to work atypical hours (during a crisis) or major event surge, additional hours will be handled on a case-by-case basis through the contractor PM and the government contracting officer.

2.2.43 (U) The Contractor shall be required to assist the SOCNORTH PA Chief in developing media prep for SOCNORTH leadership. The media prep may include media biographies, media reports, talking points and Q&A.

2.2.44 (U) The Contractor shall provide periodic media reports as required by the SOCNORTH PA Chief or designated representative. The reports will be on news and social media topics identified by the Government using the Government provided template.

2.2.45 (U) The Contractor shall utilize social media outlets identified by the Government for the Contractor's media research and analyses purposes.

2.2.46 (U) The Contractor shall provide periodic media reports within the timeframe specified by the Government; this timeframe may vary depending on the real-world situation. A periodic media report is defined as a customizable, priority-based media report as defined by the SOCNORTH PA Chief or designated representative. The periodic media report may include senior leader transcripts and quotes, and analysis information using common news and social media analysis tools; in addition to similar types of information provided in the daily media report.

2.2.47 (U) The Contractor shall use report template(s) and any other report guidance as provided by the SOCNORTH PA Chief or designated representative. After hours emergency on-call support shall be provided by the Contractor outside of the designated work hours for the SOCNORTH PA Chief or designated representative to request periodic media reports and analysis as required. After hours emergency support is expected to be rare at 10 instances per year. The Contractor will be given three hours advance notice to initiate action on periodic media reports.

2.2.48 (U) The Contractor shall comply with SOCNORTH Operational Security and Public Release procedures, Public Affairs Guidance, and DoD, Combatant Command and local policy guidance and operating instructions. Note that in all instances where specific requirements include drafting, maintaining, staffing, or revising Government documents of any kind, those actions are for submission to Government employees to approve or alter IAW their authority to determine policy and the content of Government documents.

In no case does the Contractor have authority to determine policy or approve contents of Government documents.

2.2.49 (U) The Contractor shall be able to create, open, review, modify and save files created in the programs included in the USSOCOM Standard Desktop Configuration (Microsoft Office, Adobe Acrobat products). These will be provided by the government.

2.2.50 (U) Workload:

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less than a year) 12/year

Short-term Tasking (e.g. document reviews taking less than a week) 4/month

Conference Attendance 2/year

TDY 4/year

Meetings (local) 2/week

Exercise/Contingency Operations Support 16 days/year

2.3 (U) MEDICAL OPERATIONS SUPPORT

SUBTASK 3 – Start 30 June 2025

2.3.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.3.2 (U) Support, develop and implement strategic plans for operational medical support, partnership development, medical logistics support, and training of subordinate units within SOCNORTH's area of operations.

2.3.3 (U) Coordinate with senior leadership to establish goals, objectives, and priorities for enhancing medical readiness, logistics capabilities, and operational effectiveness.

2.3.4 (U) Collaborate with other military branches, government agencies, non-government agencies, and international partners to enhance medical capabilities, logistics support, and interoperability in support of SOCNORTH missions and subordinate units.

2.3.5 (U) Establish and maintain effective partnerships to leverage resources and expertise in medical and logistics support operations.

2.3.6 (U) Provide oversight and guidance on medical logistics operations within the SOCNORTH AOR, ensuring timely and efficient procurement, distribution, and maintenance of medical supplies, equipment, and pharmaceuticals.

2.3.7 (U) Coordinate with logistics and supply chain management entities to optimize medical logistics support within SOCNORTH and subordinate units.

2.3.8 (U) Provide oversight of medical operations planning and execution within SOCNORTH and subordinate units, ensuring alignment with operational objectives and standards.

2.3.9 (U) Monitor and assess the effectiveness of medical support operations, logistics, training, and partnership initiatives.

2.3.10 (U) Workload:

Project Type Frequency

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less than a year) 12/year

Short-term Tasking (e.g. document reviews taking less than a week) 4/month

Conference Attendance 2/year

TDY 4/year

Exercise/Contingency Operations Support 16 days/yr

2.4 (U) MISSION ASSURANCE SUPPORT

SUBTASK 4 – Start 30 June 2025

2.4.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.4.2 (U) Lead a team of SOCNORTH directorate representatives.

2.4.3 (U) Coordinate with SOCNORTH leadership to align mission assurance activities with organizational goals and priorities.

2.4.4 (U) Conduct risk assessments to identify potential threats to mission continuity.

2.4.5 (U) Develop mitigation strategies and contingency plans to address identified risks.

2.4.6 (U) Implement risk management best practices and frameworks in line with DoD, USSOCOM, and USNORTHCOM policies and directives.

2.4.7 (U) Work closely with SOCNORTH directorates, interagency partners, and external stakeholders to ensure a unified approach to mission assurance.

2.4.8 (U) Facilitate communication and information sharing among SOCNORTH staff and external partners regarding mission assurance activities.

2.4.9 (U) Develop and deliver mission assurance training programs for SOCNORTH personnel.

2.4.10 (U) Plan and execute mission assurance exercises to test and validate plans, procedures, and capabilities.

2.4.11 (U) Evaluate exercise outcomes and implement lessons learned to improve mission assurance processes.

2.4.12 (U) Ensure compliance with DoD, USSOCOM, USNORTHCOM, and SOCNORTH mission assurance policies and standards.

2.4.13 (U) Develop and update SOCNORTH mission assurance policies, procedures, and documentation.

2.4.14 (U) Conduct audits and assessments to ensure adherence to mission assurance standards and identify areas for improvement.

2.4.15 (U) Prepare and present detailed reports on mission assurance activities, risk assessments, and program status to SOCNORTH leadership.

2.4.16 (U) Maintain comprehensive records of mission assurance activities, including risk assessments, mitigation plans, and exercise outcomes.

2.4.17 (U) Workload:

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less than a year) 12/year

Short-term Tasking (e.g. document reviews taking less than a week) 4/month

Conference Attendance 2/year

TDY 4/year

Exercise/Contingency Operations Support 16 days/yr

2.5 (U) EXECUTIVE ASSISTANT FOR SOCNORTH

SUBTASK 5 – Start 30 June 2025

2.5.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.5.2 (U) The Contractor shall work directly with General Officer/Flag Officer, O6/GS- 14-15 level executives supporting all SOCNORTH Directorates and Special Staff. The Contractor shall be responsible for performing administrative duties, managing the front office workload, and prioritizing tasks. These tasks are listed below.

2.5.3 (U) The Contractor shall coordinate executive communications, including taking calls, responding to emails and interfacing with Geographic Combatant Commands, other headquarters, and external personnel.

2.5.4 (U) The Contractor shall prepare and review internal and external documents for the SOCNORTH leadership.

2.5.5 (U) The Contractor shall maintain and manage calendar of activities, meetings, and events for SOCNORTH leadership.

2.5.6 (U) The Contractor shall schedule meetings and appointments and manage travel itineraries.

2.5.7 The Contractor shall arrange and coordinate meetings and events.

2.5.8 The Contractor shall maintain an organized filing system of paper and electronic documents.

2.5.9 The Contractor shall manage the front office assigned tasking’s using the Task management tool (TMT) or other similar task management tools on the NIPRnet and SIPRnet coordinating with action officers to ensure they are aware of assigned tasks and due dates.

2.6 (U) SENSITIVE ACTIVITIES OPERATIONS INTEGRATION SUPPORT

SUBTASK 6 – Start 1 September 2025

2.6.1 (U) The Contractor shall provide 3 FTEs for this requirement.

2.6.2 (U) The Contract shall provide expertise to facilitate Concepts of Operations (CONOP), Course of Action (COA) development, and other activities related to Advanced Special Operations (ASO), Preparation of the Environment (PE), Unconventional Warfare (UW), NAR/Personnel Recovery (PR)/Search and Rescue (SAR), and other sensitive programs throughout the US Northern Command (USNORTHCOM) Area of Responsibility (AOR).

2.6.3 (U) The Contractor shall assist in the development and coordination of sensitive activities projects, collection requests, and requests for information for assigned and/or deployed collectors focused on the USNORTHCOM AOR.

2.6.4 (U) The Contractor shall provide COA, analysis, recommendations and evaluation of reports and products developed by Special Operations personnel conducting Human Intelligence (HUMINT and other compartmentalized programs.

2.6.5 (U) The Contractor shall coordinate, execute, attend, and participate in interagency committee meetings, conferences, and working groups for the coordination and de-confliction of operations affecting the USNORTHCOM AOR. The Contractor shall provide written documentation of the meeting in a standardized meeting notes format.

2.6.6 (U) The Contractor shall prepare briefs two times a week for Commander SOCNORTH (CDRSOCNORTH) that inform other Combatant Commands (COCOM), the Joint Chiefs of Staff (JCS), the Office of Secretary of Defense (OSD), Intelligence Partners, and Congress on the capabilities, limitations, and value of ASO operations within the USNORTHCOM AOR.

2.6.7 (U) The Contractor shall serve as the subject matter expert for the development and review of operational requirement tasking for ASO overt and controlled operations currently assigned in the AOR. This includes making recommendations on the prioritization of operational tasks for appropriate activities and incorporating tasks when additional requirements are received.

2.6.8 (U) The Contractor shall facilitate the development of Operational Orders (OPORDs), Concepts of Operations (CONOPs), Contingency Plans (CONPLANs), Automated Message Handling System (AMHS) traffic, Coordination Elements cables, and other official communications for units Operational Control (OPCON) to assigned Command, to include, input to all other documents pertinent to assigned countries.

2.6.9 (U) The Contractor shall facilitate developing strategies for implementing collection requirements to integrate ASO into UW, PE, and NAR/PR/SAR operations in the AOR. The Contractor shall facilitate discussions in intelligence collection meetings to satisfy long-range campaign plan recommendations.

2.6.10 (U) The Contractor shall ensure OPSEC is incorporated into all products to ensure integrity of developed recommendations.

2.6.11 (U) The Contractor shall provide expertise in support of HUMINT collection and HUMINT Operations Support programs.

2.6.12 (U) The Contractor shall maintain knowledge of Joint Special Operations Forces (JSOF) doctrine, Tactics, Techniques, & Procedures (TTP), and mission profiles. In addition, the Contractor shall maintain knowledge of adversaries’ methods of conducting operations.

2.6.13 (U) The Contractor shall track SOF operations and sensitive activities that occur in foreign or domestic environments throughout the AOR and identify mitigation measures.

2.6.14 (U) The Contractor shall communicate with personnel within SOCNORTH, other Geographic/Functional Combatant Commands, Interagency, and law enforcement partners to inform of SOCNORTH J3X duties, roles, and responsibilities as they pertain to the USNORTHCOM AOR.

2.6.15 (U) The Contractor shall perform duties to support for up to two exercises and contingency operations annually that are five days in duration each. These events will necessitate flexibility with work hours (i.e. shift work or workdays in excess of eight hours).

2.6.16 (U) Workload:

Mid-term Projects (e.g. document creation less than a year) 4/year

Short-term Tasking (e.g. document reviews taking less than a wk) 30/month

Conference Attendance 4/year

TDY 5/year

Exercise/Contingency Operations Support 10 days/yr

2.7 (U) PR & NON-CONVENTIONAL ASSISTED RECOVERY (NAR) SUPPORT

SUBTASK 7 – Start 1 September 2025

2.7.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.7.2 (U) The Contractor shall plan, coordinate, seek resourcing for and facilitate the execution of PR and NAR activities in the USNORTHCOM AOR. The Contractor shall assist other members of SOCNORTH, Higher Headquarters (HHQ) and supporting government agencies with understanding their roles and responsibilities in the AOR. The Contractor shall coordinate with USSOCOM and forecast formal training requirements for SOCNORTH personnel. The Contractor shall develop and maintain network relationships with points of contact across the United States Government Departments, Law Enforcement, Inter Agency, and Partner Nation peer entities supporting the SOCNORTH PR and NAR program.

2.7.3 (U) The Contractor shall conduct quarterly analyses of United States Government (USG) PR capabilities, identify PR coverage gaps in operational areas and identify potential areas of interest where conventional recovery methods are not feasible.

2.7.4 (U) The Contractor shall track SOF operations and sensitive activities that occur in hostile or non-permissive environments throughout the AOR and identify tactical and operational risk mitigation measures.

2.7.5 (U) The Contractor shall collaborate in a Joint Interagency, Intergovernmental Multinational Environment to establish PR and NAR solutions for high-risk Department of Defense personnel operations in challenging environments.

2.7.6 (U) In coordination with J3X, the Contractor shall assist in identifying PR and NAR requirements and the development of CONOPS through USNORTHCOM J35 PR/SAR (Search and Rescue), the Joint Personnel Recovery Agency (JPRA), US Air Force North (AFNORTH) and the Regional Security Officer (RSO) within embassies and consulates in the USNORTHCOM AOR.

2.7.7 (U) The Contractor shall build 24 tailored annual or “as needed” PR, NAR, and Survival, Evasion, Resistance, and Escape (SERE) briefings for SOCNORTH personnel on threats in their mission areas and the necessary strategies to facilitate recovery in those areas.

2.7.8 (U) The contractor shall conduct reintegration planning and execution tasks for the USNORTHCOM AOR to include reintegration briefings.

2.7.9 (U) In coordination with the SOCNORTH J8 directorate, the Contractor shall forecast and track all PR and NAR-specific expenditures.

2.7.10 (U) The Contractor shall provide support for up to four exercises and contingency operations annually that are approximately four days in duration each. These events will necessitate flexibility with work hours (i.e. shift work or workdays in excess of eight hours).

2.7.11 (U) Workload:

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less than a year) 4/year

Short-term Tasking (e.g. document reviews taking less than a week) 4/month

Conference Attendance 2/year

TDY 4/year

Meetings (local) 3/week

2.8 (U) COMMON OPERATION PICTURE & BATTLE TRACKING SUPPORT

SUBTASK 8 – Start 1 September 2025

2.8.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.8.2 (U) The Contractor shall develop and provide COAs to SOCNORTH staff for the development, execution, and implementation for COP procedures, policy and doctrine.

2.8.3 (U) The Contractor shall recommend procedures for keeping SOCNORTH leadership apprised of any delinquencies or deficiencies in the COP system and ensure that all hardware and software systems provided for the SOCNORTH Joint Operations Center (JOC) are current and in current working order for all personnel.

2.8.4 (U) The Contractor shall provide quarterly review of the directorates’ planning and tasking procedures for the SOCNORTH JOC and make recommendations for improvement as needed.

2.8.5 (U) The Contractor shall ensure COP and Battle Tracking systems required for conferences, workshops, classes and seminars are functional, and in place to perform as required in these venues for SOCNORTH J3 and JOC personnel attending conferences, workshops, classes and seminars.

2.8.6 (U) The Contractor shall provide monthly familiarization training on the SOCNORTH COP and other collaboration tools for up to 5 hours for 15 JOC personnel, supporting Department of Defense (DoD) organizations and non-DoD Government agencies.

2.8.7 (U) The Contractor shall possess and maintain System Administration privileges for trouble shooting the COP system, COP-related SOCNORTH Portal Pages and all collaborative tools used by all personnel in the JOC.

2.8.8 (U) The Contractor shall assist external entities (e.g., USNORTHCOM, USSOCOM enterprise, and other Government departments/agencies) that support SOCNORTH on issues related to connectivity to the SOCNORTH COP, respective Portal Pages and all collaborative tools.

2.8.9 (U) In coordination with the SOCNORTH J6, the Contractor shall assist and facilitate deployed personnel maintaining connectivity to the SOCNORTH COP, SOCNORTH Portal Pages and all collaborative tools.

2.8.10 (U) The Contractor shall maintain knowledge of advances in tracking technologies of government and commercial off-the-shelf tracking devices used in support of force protection and PR. The Contractor shall coordinate with SOCNORTH J3X to incorporate tracking technologies in SOCNORTH operation activities and actions.

2.8.11 (U) The Contractor shall provide support for up to four exercises and contingency operations annually that are approximately four days in duration each. These events will necessitate flexibility with work hours (i.e. shift work or workdays in excess of eight hours).

2.8.12 (U) Workload:

Project Type Frequency

Mid-term Projects (e.g. document creation less than a year) 12/year

Short-term Tasking (e.g. document reviews taking less than a week) 30/month

Conference Attendance 1/year

TDY 2/year

Meetings (local) 3/week

Exercise/Operation Support 16 days/yr

2.9 (U) BUDGET, ACCOUNTING, & FINANCIAL IMPROVEMENT & AUDIT

READINESS (FIAR) SUPPORT

SUBTASK 9 – Start 1 September 2025

2.9.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.9.2 (U) The Contractor shall support J8 as part of an integration team comprised of contractor and Special Operations Financial Management (SOFM) Government personnel to achieve key tasks related to DoD audit readiness. The Contractor will have no responsibility for making any funding decisions.

2.9.3 (U) The Contractor shall support Financial Improvement and Audit Readiness (FIAR) Discovery Efforts with the goal of identifying and documenting financial processes from inception to reporting. The Contractor shall support documenting all of the related key risks of material mismanagement, control objectives, and internal controls.

2.9.4 (U) The Contractor shall support FIAR Correction Efforts with a goal of designing solutions to mitigate deficiencies for final control activities, processes, supporting documentation and/or systems. The Contractor shall provide the Government a comprehensive design plan for the audit-ready environment and corrective action plans for addressing deficiencies.

2.9.5 (U) The Contractor shall support Assertion Efforts by compiling a complete audit-ready process and systems documentation trail that reflects the current, integrated process environment and documents the existence of sufficient and appropriate supporting documentation to permit the Government to assert audit readiness.

2.9.6 (U) The Contractor shall support the FIAR liaison with a goal of communicating and coordinating all FIAR activities between: SOCNORTH, USSOCOM, and OSD FIAR representatives; component and sub-unified commands; service providers; and other external organizations.

2.9.7 (U) The Contractor shall support cross-flowing information from FIAR to the SOCNORTH Management Internal Control Program (MICP), including reviewing MICP requirements and tasks and providing input from similar processes and findings from FIAR program.

2.9.8 (U) The Contractor shall assist in the processing of SOCNORTH documents in the Automated Business Service System (ABSS), Defense Enterprise Accounting and Management System (DEAMS), and Defense Travel System (DTS), Commanders Resource Integration System (CRIS), and other financial management systems as necessary. The Contractor shall maintain proficiency on constantly changing processes/systems to efficiently audit processes and data within those systems.

2.9.9 (U) The Contractor shall analyze and examine accounting data and accounts to resolve complex, non-standard transactions, complaints, or discrepancies. The Contractor shall monitor fund balances and maintain records to ensure funds are managed in accordance with statutes and Department of Defense and Service financial regulations.

2.9.10 (U) Workload:

Project Type Frequency

Mid-term Projects (e.g. document creation less than a year) 14/year

Short-term Tasking (e.g. document reviews taking less than a week) 32/month

TDY 2/year

2.10 (U) FACILITY MANAGER FOR SOCNORTH

SUBTASK 10 – Start 1 September 2025

2.10.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.10.2 (U) The purpose of this requirement is for the Contractor to provide Facility Management support for all SOCNORTH facilities.

2.10.3 (U) Current SOCNORTH facilities include a 54,000 sq/ft facility composed of three floors, a 28,000 sq/ft facility composed of a single floor, and a new 90,000 sq/ft facility composed of two floors.

2.10.4 (U) The Contractor will be the SOCNORTH Facility Manager (FM), and they are the single point of contact regarding facility management support for SOCNORTH.

2.10.5 (U) The Contractor shall be responsible for day-to-day facility management and associated logistics, and maintenance of Real Property Installed Equipment (RPIE) at SOCNORTH facilities.

2.10.6 (U) The Contractor shall plan, establish, and implement a facility management program, facilitate construction, repair, and maintenance actions for SOCNORTH facilities. This includes new construction, facility expansion, facilities and Real Property Installed Equipment repairs, work order status reporting, and preventive maintenance.

2.10.7 (U) The Contractor shall work with SOCNORTH representatives, Space Base Delta 1 units, and other internal or external organizations as necessary to coordinate and prioritize all construction, repair, and maintenance actions for SOCNORTH facilities.

2.10.8 (U) The Contractor shall complete 21 Civil Engineer Squadron (CES) FM training and establish an Air Force Civil Engineering NexGen IT account.

2.10.9 (U) The Contractor shall submit and track NexGen IT service requests and work orders to completion in order to build and maintain all services (e.g. water, electric, plumbing, HVAC, security, safety etc.) required to support SOCNORTH facilities and associated mission partners residing within SOCNORTH’s facilities.

2.10.10 (U) The Contractor shall facilitate facility inspections from 21 CES or other units and organizations as required to support facility repairs or maintenance actions.

2.10.11 (U) The Contractor shall perform weekly inspections of all facilities to locate, report, and correct deficiencies.

2.10.12 (U) The Contractor shall evaluate facility status and make recommendations for improvements. This includes quality assurance activities in support of preventative maintenance plan and overall sustainment of SOCNORTH facilities.

2.10.13 (U) The Contractor shall assist in reviewing project designs and project schedules that impact SOCNORTH facilities. This includes being the liaison between SOCNORTH and 21 CES, Air Force Civil Engineer Center (AFCEC), United States Army Corps of Engineers (USACE), and any other agencies as required.

2.10.14 (U) The Contractor shall attend recurring and short notice (under 4 hours) meetings on Peterson SFB, Fort Carson Post, or other local areas as required to provide facility management support for SOCNORTH.

2.10.15 (U) The Contractor shall not direct a contractor during construction, repair, or maintenance actions in any capacity.

2.10.16 (U) The Contractor’s work schedule will consist of 40 hours per week; however, because of SOCNORTH’s mission, the FM may need to work variable schedules (e.g., work weeks exceeding 6 days, if necessary and approved by the COR.) All non-standard work schedules will be approved by the COR prior to implementation.

2.10.17 (U) The Contractor shall monitor construction, repair, or maintenance contractor activities for risk compliance with construction security regulations and specifications.

2.10.18 (U) The Contractor shall monitor personnel directly or develop a Construction Security Plan (CSP) to monitor personnel who are performing facility construction, repair, or maintenance actions. The FM shall inform SOCNORTH’s SSO and COR of any security concerns immediately and coordinate the CSP through the SSO and Command Engineer.

2.10.19 (U) The Contractor shall be proficient in Microsoft Office products to prepare and submit weekly reports of work order statuses and project statuses to the COR.

2.10.20 (U) The Contractor shall respond to all government inquiries within 24 hours.

2.10.21 (U) The Contractor shall be capable of providing construction security monitoring which shall include all aspects of personnel and procedural security as required for supported secure projects to fully comply with Intelligence Community Directive (ICD) 705 and the CSP.

2.10.22 (U) The Contractor shall be capable of performing Sound Transmission Class (STC) instrumental testing IAW ICD 705 and Chapter 9 of the Technical Specifications for the ICD/Intelligence Community Standard (ICS) 705 for the entire restricted space.

2.11.23 (U) The Contractor must hold one of the following valid certificates for the successful completion of a Site Security Manager, ICD 705, or SCIF Training Course.

2.10.24 (U) Workload:

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less than a year) 12/year

Short-term Tasking (e.g. document reviews taking less than a week) 4/month

Conference Attendance 2/year

2.11 (U) OPERATIONAL CONTRACT SUPPORT INTEGRATION CELL

SUBTASK 11 – Start 1 September 2025

2.11.1 (U) The Contractor shall provide 1 FTE for this requirement.

2.11.2 (U) The Contractor shall operate an Operational Contract Support Integration Cell (OCSIC).

2.11.3 (U) The Contractor shall create and maintain a contract portfolio Common Operating Picture (COP) illustrating the organization’s contract positions including the capability gaps these positions satisfy.

2.11.4 (U) The Contractor shall conduct OCS Analysis of the Operational Environment, apply OCS doctrine and policy and implement OCS Techniques, Tactics, and Procedures (TTP)s, assist SOCNORTH in assessing OCS readiness, incorporate OCS and participate in USNORTHCOM, USSOCOM, and SOCNORTH exercises, and train SOCNORTH staff on OCS planning and execution of key OCS functions.

2.11.5 (U) The Contractor shall integrate OCS into operational planning, assessments, training, and reporting.

2.11.6 (U) The Contractor shall integrate OCS into theater plans and to conduct requirements review boards.

2.11.7 (U) The Contractor shall coordinate OCS with HHQ and supporting Service components and contracting activities.

2.11.8 (U) The Contractor shall conduct OCS Crisis Action Planning (CAP) and Deliberate Planning and incorporate contract support integration, contract support and contractor management constructs and measures into deliberate planning and CAP.

2.11.9 (U) The Contractor shall coordinate and conduct parallel planning with USNORTHCOM, USSOCOM, supporting Service components, Service contracting activities, and organic SOCNORTH contract support activities.

2.11.10 (U) The Contractor shall serve as secretariat for the Joint Requirements Review Board (JRRB) for SOCNORTH. This includes collecting inputs, providing OCS support to stakeholders, scheduling meetings, creating meeting products and integrating government requirements and resources decisions into follow-on processes.

2.11.11 (U) The Contractor shall facilitate collaboration of SOCNORTH’s senior leaders, encouraging compromise and consensus leading to actionable results.

2.11.12 (U) The Contractor will not be privy to proprietary information of other contracts, such as PWS, performance evaluations, cost, or pre- or post-award information.

2.11.13 (U) The Contractor shall provide support for up to four exercises and contingency operations annually that are approximately four days in duration each.

These events will necessitate flexibility with work hours (i.e. shift work or workdays in excess of eight hours).

2.11.14 (U) Workload:

Long-term Projects (e.g. document creation taking up to a year) 1/year

Mid-term Projects (e.g. document creation less…