SOFLE CASA Director_Guards PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

TAJIKISTAN SOFLE HOUSE SECURITY DIRECTOR, GUARDS/FACILITATOR

SERVICES 21 March 2023

1.0 GENERAL

1.1. SCOPE OF WORK. The contractor shall provide all equipment, tools, materials, and other items necessary to perform guard, guard director, and facilitator services as defined in the PWS for the CASA SOFLE located in Dushanbe, Tajikistan.

1.2. HOURS OF WORK FOR FACILITATOR SERVICES. The contractor shall perform services Monday through Sunday from 7:00AM to 7:00AM (24 Hours).

1.3. HOURS OF WORK FOR GUARD SERVICES. The contractor shall provide one (1) Guard Director and four (4) Security Guards to perform services Monday through Sunday from 7:00AM to 7:00pm (day shift) and 7:00PM to 7:00AM (night shift). Guards and the guard director will have one day off between alternating weekly shifts. The contractor will alternate guards between day and night shifts on a weekly basis as scheduled by the CASA SOFLE POC. The contractor may be required to work outside of the normal duty hours at the request of the COR.

2.0 DEFINITIONS

2.1. CONTRACTING OFFICER. A person with the authority to enter into, administer, or terminate contracts for the United States Government and make related determinations and findings

2.2. DESIGNATED CONTRACTING OFFICER’S REPRESENTATIVE (COR). The individual(s) designated in writing to the contractor as being authorized to perform specific technical or administrative functions. The written designation will be issued and executed by the contracting officer.

2.3. PERSON. A male between the ages of 30-50 years of age who has at least 5 years of military/police experience or at least 5 years of experience working with U.S. Forces in Tajikistan.

The individual will have no physical or mental health issues which will impair the contractor’s ability to perform the duties outlined in this PWS.

2.4. FACILITATOR. A person who provides assistance in all matters concerning the CASA residence; to include, the acquisition of hard-to-find items in the local area as requested by CASA SOFLE members, supervision of transient maintenance personnel during maintenance of CASA SOFLE property, coordination with local national professionals to provide services to CASA SOFLE residence, and the upkeep of CASA SOFLE vehicles and property.

2.5. SECURITY DIRECTOR. A person who provides early warning, security, and a defensive presence at the CASA SOFLE residence; to include over watch and defense of the residence, property, and CASA SOFLE personnel, and provides monitoring of all security activities at the CASA SOFLE residence.

2.6. SECURITY GUARD. A person who provides early warning, security, and a defensive presence at the CASA SOFLE residence; to include over watch and defense of the CASA SOFLE residence, property, and personnel. Provides monitoring of all security activities at the CASA SOFLE residence.

2.7. POINT OF CONTACT (POC). A government personnel who is responsible for the daily inspection and administration of the contract. The POC shall be the main focal point for any issues related to the contract and will report directly to the Contracting Officer on all matters that concern the contractor and the contract.

3.0 GOVERNMENT PROVIDED EQUIPMENT

3.1 SUPPLIES. The contractor will be provided with a camera surveillance system, surveillance monitor, cell phone, guard house, and latrine and showering facilities while on guard duty for the CASA SOFLE residence in Dushanbe, Tajikistan.

4.0 SPECIFIC TASKS AND INSTRUCTIONS

4.1. GENERAL. The contractor shall provide services as outlined in this PWS.

4.2. SPECIFIC TASKS FOR FACILITATOR SERVICES. The contractor shall provide security guards, guard director, and facilitator services as outlined in this PWS.

4.2.1. ACQUISITION OF SUPPLIES/LOGISTICAL SUPPORT. The contractor will assist CASA SOFLE members with the acquisition of supplies and other related items, to include assisting CASA SOFLE member with purchases and picking-up limited supplies for the housekeeper. The contractor will be present for duty according to the schedule set forth by the COR. And provide a 24-hour notice of any required schedule changes.

4.2.2. UPKEEP OF VEHICLES AND RESIDENCE. The contractor shall ensure that vehicles are cleaned throughout the week. Will assist in identifying and helping to fix minor issues with CASA SOFLE vehicles. Will keep the residential courtyard free and clear of all debris, to include the removal of canine feces. Will identify any issues with equipment at the residence to CASA SOFLE members so that work orders can be completed in a timely fashion.

4.3. SPECIFIC TASKS FOR SECURITY GUARD SERVICES

4.3.1. SECURITY OF RESIDENCE. The contractor is responsible for the security of the CASA SOFLE residence, will control the entrance and exit points, and control access of property to approved personnel only. Will notify the CASA SOFLE POC immediately of any issues regarding personnel access to the CASA SOFLE residence.

4.3.2. PHYSICAL SECURITY. The contractor shall provide physical presence at the residence as appropriate to ensure all duties or issues are addressed properly and in a timely manner. The contractor shall provide protection of those authorized to reside, work, or visit the CASA SOFLE residence, to include their vehicles. The contractor shall perform proper inspection of visitors and non-authorized vehicles arriving at the residence; notifying the proper point of contact for that visitor. The contractor shall notify the CASA SOFLE POC of any real or perceived threat to the CASA SOFLE residence or those authorized personnel inside the residence. The contractor shall in defensive posture assist as appropriate in securement, immediate notification, and evacuation of residence and personnel as directed and coordinated with highest American authority present. Shall immediately notify the highest American authority present of any unusual occurrence or emergency to the residence.

4.4. SECURITY DIRECTOR. The contractor complies with all tasks to meet the completeness, quality, and frequency requirements set forth in this PWS.

4.4.1 Shall have extensive experience working in security and managing security personnel. Security director should have training on the proper techniques for searching guests and vehicles prior to entering the residence. Security director will be asked to provide documentation outlining past security jobs experience.

4.4.2 Shall be present for duty based on the schedule produced by the COR. He is responsible to inform the COR 24 hours prior if he will not able to show for his shift for any reason. If an emergency occurs, the 24 hour notice can be waived.

4.4.3 Shall notify the COR if they will be absent from work for more than one day.

4.4.4 Security director is responsible to ensure he is complying with the rules set forth by the COR, which may differ from team to team.

4.4.5 Shall inform SOFLE personnel of any person attempting to enter the compound prior to providing entry. Security director shall also monitor the entry and exit of the compound by utilizing roving techniques, camera monitors that are currently installed on the premises, and physical checks of all gates. Security director must remain alert at all times during his shift and report any suspicious activity to CASA SOFLE personnel.

4.4.6 Upon entry of uninvited guests, the guard must inform team, contact mobile patrol, and police. CASA SOFLE personnel will make a determination and provide guard with further instructions on how to proceed.

4.4.7 If CASA SOFLE personnel are not at the residence, the contractor must contact a member of the team before allowing entry of any persons to the residence.

4.4.8 Shall escort non-residents throughout the premises. These personnel include maintenance workers, landlord, embassy personnel, etc.

4.4.9 Shall become familiar with enacting the CASA SOFLE house Emergency Action Plan (EAP). Additionally, the security director will participate in regular reviews and revisions of the EAP and ensure all guards are aware of the plan and are able to implement in the case of an emergency.

4.5. SUPERVISE MAINTENANCE. The contractor will supervise all maintenance, upkeep, and additional services that are provided by transient maintenance personnel when CASA SOFLE members are absent. Services to be supervised include, but are not limited to, structural improvements, trash removal, and installation of appliances.

5.0 OTHER REQUIREMENTS

5.1. QUALIFICATIONS. All work is to be performed by a competent person, experienced and qualified to provide facilitator and guard services. These qualifications include a working knowledge of Russian, English, and Tajik as well as a thorough knowledge of the stores and other businesses in the area. This individual must meet the background checks and scrutiny of the U.S. Embassy vetting process. The individual must also have no previous negative references, including criminal convictions or resume remarks. Documentation which proves such qualifications shall be provided, upon request, to the Contracting Officer or CASA SOFLE POC.

5.2. CONFIDENTIALITY. The contractor shall not discuss the nature of employment with any personnel other than CASA SOFLE members. Additionally, the contractor shall not discuss any work related matters or knowledge with any outside people. All work discussed or carried-out at the residence shall remain strictly confidential. Failure to maintain confidential information may lead to termination. A statement of confidentiality will be signed prior to employment.

5.3. SECURITY REQUIREMENTS. The contractor must be able to pass a security background check. Contractor shall submit passport copies, vehicle information, and any other documents required to undergo a security background check. The contractor must have extensive experience working in security and managing security personnel and exhibit a working knowledge of English, Russian, and Tajik. Contractors should possess training on vehicle and personnel search procedures.

5.4. CONTRACTING OFFICER AUTHORITY. Only the Contracting Officer has the authority to issue changes to this Performance Work Statement - and the corresponding contract - which affect, price, quality, quantity, delivery, or any other aspect that will change the terms and conditions of the contract. The Contracting Officer is the only official who has the authority to modify or terminate the contract, or to obligate Government funds.