Atch_1_MFD SOW MOD 2.pdf

PERFORMANCE BASED STATEMENT OF WORK

This Statement of Work (SOW) defines the requirements to support U.S. Marine Corps, Special Operations Command (MARSOC) necessity for print, copy, scan, and fax capabilities throughout MARSOC occupied facilities aboard Marine Corps Base (MCB) Camp Lejeune, North Carolina, and MCB Camp Pendleton, California. Multi-function devices (MFDs) and printers will be connected to the U.S. Special Operation Command (USSOCOM) Non-Secure and Secured Internet Protocol (NIPR/SIPR) Networks and must comply with policies and guidelines associated with these networks.

I. REQUIREMENTS

1.1 DESCRIPTION OF SERVICES. Unless otherwise specified, all

equipment necessary to meet the schedule of services described in this SOW, shall be provided by the Contractor.

1.1.1 The Contractor shall provide services for leasing to

include full maintenance (including analyst services) and consumable supplies for all prints (less paper & staples) for MFDs/printers in support of the MARSOC Command. Designated locations for MFDs/printers will be provided at time of award.

1.1.2 MFDs/Printers by location.

Tier

Quantity

Camp Pendleton Camp Lejeune

1 6 101

2 8 81

3 28 63

4 0 30

P (Printer Only)

3 19 w/Finisher

0 2

2.1 EQUIPMENT & CONFIGURATIONS. The Contractor shall:

2.2 Provide new equipment only that is currently manufactured, actively marketed. “New” equipment is defined in accordance with Federal Acquisition Regulation (FAR) 52.211-5.

2.3 MFDs/printers shall be categorized by tiers and pricing

shall be established per device, per month. All MFDs/printer (tiers) shall be capable of printing in Black and White (B&W) and Color, and be Network Connected:

TIER

PAGES/MONTH

B&W

COLOR

NETWORK

CONNECTED

PRICE/MFD/MONTH

1 Up to 2,000 Yes Yes Yes Contractor to Complete

2/P 2,000-5,000 Yes Yes Yes Contractor to Complete

3 5,000-10,000 Yes Yes Yes Contractor to Complete

4 10,000 Plus Yes Yes Yes Contractor to Complete

2.2.1 MARSOC shall retain the ability to shift MFDs between

tiers (up or down) based upon actual usage (as indicated in monthly reports). The Contracting Officer’s Representative (COR) will identify the MFDs and provide a list to the Contracting Officer for contract modification. These changes shall take effect on the next billing cycle from receipt of contract modification. The Contractor shall have 30 days to remove/replace MFDs. The Contractor shall not proceed on any requested change until notified by the Contracting Officer only.

2.3 Provide equipment that is compliant to Section 508 of the Rehabilitation Act of 1973, as amended in 1998 (29 U.S.C. § 794 (d)).

2.4 Provide equipment that is Health Insurance Portability and Accountability Act compliant when installed at Government medical sites.

2.5 Ensure all equipment meets Energy Policy Act of 2005

requirements. All equipment must be Federal Energy Management Program (FEMP)-designated or Energy-Star qualified. Refer to FAR Part 23 and Executive Order 13221 requiring federal agencies to purchase products with low standby power.

2.6 Provide an operator’s manual with each MFD/Printer.

2.7 MFDs shall have the below minimum features (as applicable):

2.7.1 Multiple pages to a single sheet capable, booklet layout, watermark, photo mode, and collation.

2.7.2 Up to 600 x 600 x 4dpi (1200 x 1200 enhanced image quality)

2.7.3 Secure Print (PIN), 256-bit disk encryption and overwrite, secure HTTPS (SSL, Secure LDAP3), IPsec, 802.1x authentication, IPv6, SNMPv3, audit log, IP filtering.

2.7.4 Print speed:

2.7.4.1 Tier 1: 24ppm or greater.

2.7.4.2 Tiers 2, 3, 4 & P: 30ppm or greater.

2.7.5 Resolution features: reduce/enlarge (25%-400%), lighter/darker, color saturation, sharpness, color balance, auto exposure, auto fit

2.7.6 Scan destination: scan to server via SFTP, scan to email with LDAP support(not required for printers).

2.7.7 Scan Features: JPEG/TIFF/Multipage, TIFF/PDF file formats (not required for printers).

2.7.8 Standard fax features with delayed start, broadcast sending (not required for printers or SIPR MFDs).

2.7.9 Manual feed tray up to 50 sheets (not required for tier 1).

2.7.10 Duplex: dual side printing, automatic doc feeder (not

required for tier 1).

2.7.11 Paper trays:

2.7.11.1 Tier 1: Minimum of one (1) tray with 150 sheet

capacity.

2.7.11.2 Tier 2 and P: Minimum of two (2) trays for with a 500 sheet capacity or greater for each tray;

2.7.11.3 Tiers 3 and 4: Minimum of three (3) but no more than five (5) trays with 250 sheet capacity top tray and 500 sheet capacity or greater for other trays.

2.7.12 Paper types: 16 lb. bond – 80 lb. cover / 60 – 216 gsm, media types: plain, hole-punched, letterhead, colored, lightweight cardstock, lightweight glossy cardstock, heavyweight cardstock, labels envelopes.

2.7.13 Sort: Collate (up to 50 pages) for tiers 3, and 4

2.7.14 Paper size:

2.7.14.1 Tier 1,2 & P: Minimum of 8.5 x 11

2.7.14.2 Tiers 3 & 4: Minimum of but limited to: 8.5 x 11; 3 x 5 in to 8.5 x 14 in / 76.2 x 127mm to 216 x 356 mm; and 11 x 17

2.7.15 Ability to monitor usage by device: email reports, software based application is acceptable (provide a copy of the software to the government for authorization validation).

2.7.16 Electrical: 110-240 VAC, 50/60 Hz; ENERGY STAR qualified.

2.7.17 Memory: 256 megabytes of document memory (RAM). The

Government does not intend to store documents on the hard drive.

2.7.18 MFD tabletop & cabinet/floor model configurations.

2.7.18.1 Tier 1 & P - Shall be tabletop.

2.7.18.2 Tier 2 - Can be either tabletop or cabinet/floor model with wheels.

2.7.18.3 Tier 3 & 4 – Cabinet/floor models with wheels.

2.7.18.4 The Government will provide furnishings for any tabletop devices

2.7.19 All MFDs/printers shall be capable of accepting at least 30% or greater recycled 20 lb. paper

2.7.20 All MFDs and Printers shall be Common Access Card (CAC) configured and CAC readers provided. CAC-enabled multifunction devices that support the PIV certificate for printing and scanning.

2.8 Configure NIPR MFDs so that the fax function is physically and logically independent of the other functions (scan, copy, and print) and of the network controller of the MFD. The fax module must be configured to operate in “Facsimile Class 1” mode and only allow connections to/from other fax machines. The ability to connect to a computer modem is not authorized. SIPR MFDs must have fax capability removed.

2.9 Configure MFDs so that they can scan a document and save it as a .PDF.

2.10 Disk overwrite (disk continuously overwrites previous data, does not store data).

2.11 Ensure classified MFDs possess the below unique

requirements:

2.11.1 Removable hard drive (hard drive must have the ability to be removed from the machine and turned over to the government for securing)

2.11.1.1 All hard drives shall be turned over to the Government at the expiration of the contract, when an MFD is repaired/replaced, when an individual hard drive is replaced, or when requested by the Government for security purposes, whichever occurs first.

2.11.2 Networked classified devices are only authorized when

placed on the SIPRNET. Only National Information Assurance Partnership (NIAP) (including, Common Criteria and Common Criteria Recognized Arrangement (CCRA)) certified devices are authorized. See section 11.2 for further details on NIAP equivalent evaluations.

2.12 Configure all MFDs & printers to default to BW print.

2.13 The contractor, working with the MARSOC COR and designated Marine Corps’ Cybersecurity personnel and security personnel, will remove any/all memory chips or cards, hard drives, and other internal parts as deemed prudent by the MARSOC and surrender them to MARSOC for destruction.

3.0 INSTALLATION & REMOVALS. The Contractor shall:

3.1 Install all equipment at each designated site within a

maximum of thirty (30) calendar days from receipt of contract award or any subsequent awarded modifications.

3.2 Provide a toll free telephone number(s) to place service

maintenance calls and order consumable supplies. The Contractor will affix its toll free telephone number(s) on each MFD/printer placed on this contract. In addition, the Contractor will ensure each

MFD/printer has the manufacturer’s name, model number, and machine serial number legibly stamped or affixed to it in a readily accessible location.

3.3 Remove all equipment and associated supplies from Government premises within thirty (30) calendar days of contract expiration (or termination) at no additional cost or penalty to the Government. In the case of termination, MARSOC will provide the vendor with a final cancellation and removal order depicting each devices serial number, location, local contact phone number and proposed date of removal. Equipment not removed by the contractor within thirty (30) calendar days of the date of notification by MARSOC shall be deemed abandoned and subject to such disposal as the Government may deem appropriate.

4.0 TRAINING. The Contractor shall provide initial user training on the proper use, functions, and troubleshooting of the MFDs/printers. Initial user training shall occur at time of MFD installation; however, if this is not feasible, a training schedule shall be coordinated between the COR and the Contractor.

5.0 MAINTENANCE (Including Operational Standards & Performance).

The contractor shall:

5.1 Maintain all equipment at a minimum 95% monthly available rate based on the 21 standard federal workdays in a month.

Maintaining equipment includes preventive maintenance, service calls, repairs, troubleshooting, and connectivity as well as all associated labor and travel.

5.2 Provide service technician support Monday through Friday from 8:00 a.m. – 4:30 p.m. local time, except Saturday, Sunday, and Federal Holidays.

5.2.1 Coordinate access to the listed Federal Installations three

(3) business days before deliveries are to be made. Contractor must provide a list of all its employees requiring access. This listing is to include individuals’ full name, social security number and home address.

5.2.2 To be granted access, each individual must have in his/her possession a current official issued Photo Identification Card such as a State Driver’s License and each vehicle must be reported by its vehicle registration.

5.2.3 In the case of devices cleared for CLASSIFIED material

and/or connected to the SIPRNET, provide technicians that hold a security clearance (at the contractor’s cost) of at least the documented security level of the device for which it is cleared.

Laptops used to service classified MFD will be maintained on site by G-6 personnel.

5.3 Respond to work stoppage situations due to machine

malfunction within two (2) business hours of a service call.

Troubleshoot work stoppage situations due to machine malfunction within two (2) business hours of a service call. A work stoppage is considered the inability to print, scan, or copy in any form (without a workaround). The service technician will contact the service call requestor at a minimum by phone to troubleshoot the issue and, if unable to resolve within the two hours, provide onsite resolution by the next business day.

5.4 Respond to work stoppage situations due to Government

actions requiring hard drive removal within two (2) business days of receiving approval from the COR. The Government representative will notify the Contractor upon identification of a work stoppage situation. The service technician will contact the identified government personnel within an hour (via telephone or in person) to coordinate the hard drive removal and replacement. The Contractor will remove and replace the hard drive within two (2) business days of being notified by the Government representative. A telephone call shall not be deemed as an acceptable service response. Notify the COR within one (1) business day of completing the service confirming work completion.

5.5 Respond to non-work stoppage situations within two (2)

business days of a service call. The service technician will contact the service call requestor within an hour to discuss service problem and time of arrival. A telephone call (unless it results in solving the problem) shall not be deemed as an acceptable service response.

5.6 Inform the COR within two (2) business days of the

determination that equipment is non-repairable and provide comparable replacement equipment within two (2) business days from receipt replacement request from the MARSOC Contracting Officer or COR.

5.7 Notify the COR if maintenance is related to vandalism.

5.8 The service ticket shall not be closed until the customer has verified that the unit is fully operational. The Contractor shall devise a method of customer feedback for each service ticket whereby the point of contact can verify the unit is or is not operational before a service ticket is closed. The COR will closeout all service calls after verifying the technician’s repair sheet, and that will include the actual date and time the repair was completed.

6.0 CONSUMABLE SUPPLIES. The Contractor shall:

6.1 Provide all consumable supplies (including ink & toner)

necessary for the operation of the equipment. Paper is excluded as a consumable supply.

6.2 Deliver all required consumable supplies to the designated locations listed on the delivery schedule within two (2) business days after receipt of an order. The Government requestor’s information (name, section, phone number) shall be included on any shipping documentation.

Note: Government space for additional stock or inventory of supplies can be made available but is at the discretion of the Government. The Government is not liable for any loss or damage of consumable supplies stored.

7.0 REPORTS. The Contractor shall:

7.1 Provide a single interface management tool to automate

monthly meter read (usage) and device status reporting. The report shall include operational status and total monthly production volumes by serial number and print feature (Color and BW) for each machine.

7.2 Submit MFD/printer installation reports to the COR within ten (10) calendar days after the installation of MFD under this contract. The MFD installation reports will include the serial number, location (room & building number), signed and dated by the MARSOC customer, and clearly identify the contract cine item number of the order. Installation reports shall also be submitted to the COR for all replacement MFD and upgrades/downgrades of machines. Failure to provide installation reports may result in rejection of invoice due to inability to properly identify equipment installed under the contract.

7.3 Make available service history reports containing frequency of service calls, production volume between repairs, type of repairs, parts required, and equipment down to the MARSOC COR as requested.

7.4 Maintain an accurate listing of all equipment under contract (model, serial number, location) and provide to the MARSOC contracting officer upon request.

8.0 RELOCATION. The Contractor shall:

8.1 Provide a minimum of twenty-fixed (25) relocations per year at no cost to the Government. Contractor shall provide a price for relocation requests in excess of the 25. These excess relocation requests shall be individually funded. Contractor shall process relocation requests from the COR or Contracting Officer only. Upon notification by the Contracting Officer or COR, the Contractor shall have 5 business days to relocate the identified MFDs.

9.0 NETWORKING FUNCTIONALITY. The Contractor shall:

9.1 Provide equipment capable of being configured to comply with the Defense Information Systems Agency (DISA) Security Technical Implementation Guide titled Sharing Peripherals Across the Network (SPAN), Version 2, Revision 6 (DISA Field Security

Operations, 24 July 2015) developed by DISA for the DoD for all networked equipment. A copy of this DISA document is found at https://public.cyber.mil/stigs/.

9.2 At a minimum, Contractor shall provide Network Interface

Cards (NIC) with RJ45 with 1GB.

9.3 Provide, upon installation, two (2) hours of technical and analyst support to the agency network administrator for each model digital/multifunctional unit installed. Support may be requested for the physical and software interface of the controller/MFD to the MARSOC’s network. Support will be provided for network configurations based on agency hardware/software and initial Digital Site Survey provided prior to date of installation.

10.0 NETWORKING SECURITY ISSUES. The Contractor shall:

Warrant that the equipment will operate on and coexist on a DoD network supporting Internet Protocol Version 4 (IPv4) only, Internet Protocol Version 6 (IPv6) only, or a hybrid of IPv4 and IPv6. If not initially IPv6 compliant, the contractor will provide a migration path and commitment to upgrade to IPv6 for all application and product features by June 2008, and have available contractor/vendor IPv6 technical support for implementation and fielded product management of equipment.

(Reference OMB Memorandum 05-22: https://georgewbush-whitehouse.archives.gov/omb/memoranda/fy2005/m05-22.pdf)

10.1 Ensure Wi-Fi capabilities are disabled or removed from all MFDs/printers.

11.0 ADDITIONAL EXCEPTIONAL REQUIREMENTS. The Contractor shall provide equipment that:

11.1 NIAP: Has been satisfactorily validated through the NIAP common criteria validation pursuant to DoD Directive 8500.1 and National Security Telecommunications and Information Systems Security Policy Number 11. The Evaluation Assurance Level or EAL required for this solicitation is a minimum of EAL (2) Certification. Further information can be found at https://www.niap-ccevs.org/

11.2 NIAP equivalent evaluations: Products that have been

evaluated and granted certificates under CCRA partnering schemes are recognized by the NIAP/Common Criteria Evaluation and Validation Scheme (CCEVS); US Customers (accreditors, integrators, etc.) may treat these mutually-recognized evaluation results as being equivalent. MFDs certified through any approved CCRA member (see 11.2.1) in an “authorizing” role and granted certificates through CCEVS shall be considered equivalent to a US based NIAP certification. Contractors shall provide certification reports for their proposed MFDs.

11.2.1 Members of the CCRA:

http://www.commoncriteriaportal.org/ccra/members/

12.0 CONTRACTOR PROGRAM MANAGEMENT. The Contractor shall:

12.1 Assign a single point of contact to coordinate with the

contracting officer and/or COR in all aspects of this contract.

Point of Contact information includes: name, address, phone, email.

13.0 PERIOD OF PERFORMANCE. This contract shall be established as a base year plus four (4) option periods.

Base Year: 1 April 2021 – 31 March 2022 Option Year One (1): 1 April 2022 – 31 March 2023 Option Year Two (2): 1 April 2023 – 31 March 2024 Option Year Three (3): 1 April 2024 – 31 March 2025 Option Year Four (4): 1 April 2025 – 31 March 2026

14.0 RECOGNIZED HOLIDAYS. Federal holidays observed are New

Year's Day, Martin Luther King, JR's Birthday, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a holiday by U.S. Government agencies.

15.0 TRAVEL. The Contractor shall be responsible for all of their own travel arrangements to meet the needs of the requirements set forth in this SOW.

16.1 SAFETY & SECURITY. The Contractor and its employees shall be responsible for ensuring all safety requirements are adhered to and shall not, at any time during the performance of this SOW, place U.S. Government personnel in any danger. The Contractor is required to comply with security measures as directed by the U.S.

Government Representative. In addition, Contractor personnel shall comply with all U.S. Government regulations regarding security procedures, the wearing of badges, access lists, and safety procedures.

The Contractor shall comply with all local government published safety requirements and regulations.

MARSOC Security Requirements: Contractor and subcontractor employees must comply with installation rules and regulations.

The Contractor is responsible for ensuring that each of its subcontractors fully complies with the following provisions, and shall flow down to subcontracts a clause to satisfy this contractual obligation. Marine Corps Base Camp Lejeune’s rules and regulations can be found at:

http://www.mcieast.marines.mil/StaffOffices/Safety/OrdersandPubl ications.aspx

The Contractor is responsible for providing the information required for obtaining clearances, permits, passes, or security badges that are required for Contractor personnel or equipment access. This includes information required for police or background checks or investigations.

The Contractor is responsible for ensuring such clearances, permits, passes, or security badges are promptly returned to the issuing activity upon termination of an employee, completion of a project, or termination of a contract or subcontract.

All Contractor personnel performing work under this contract who require access to military installations shall obtain personal entry and vehicle passes from the Provost Marshall’s Office (PMO) of Camp Lejeune, Camp Pendleton, and MCB Quantico.

The Security Office of MARSOC has broad authority to remove or exclude any person from the military installation to protect personnel and property, to maintain good order and discipline, and to ensure the successful and uninterrupted performance of MARSOC. In the exercise of this authority, the Commanding Officer may refuse to grant personal entry passes or may bar Contractor employees, including employees who have been granted a personal entry pass. Refusal to grant an employee a personal entry pass or barment of an employee does not relieve the Contractor of the responsibility to continue performance under this contract.

The Contractor must submit a visitor request on its employees working under this contract to MARSOC Security Officer via Joint Personnel Adjudication System (JPAS) to SMO Code 209006. If contactor doesn’t have JPAS, the request must be on official stationary, signed by the Facility Security Officer or Human Resource Office and contain the following visitor information:

full name, date of birth, citizenship, dates of visit, purpose of visit, SSN, place of birth, access & type/date of clearance and sponsor’s name & phone number. The visit request can be faxed to (910) 440-1100.

The Contractor’s employees shall observe and comply with all base rules and regulations applicable to contract personnel, including those applicable to the safe operation of vehicles, and shall not be present in locations not required for the proper performance of this contract.

Contractor personnel performing work under this contract shall be readily identifiable as an employee of the contractor through the use of uniforms with nametags. The contracting officer may approve alternate methods of ensuring contractor personnel are readily identifiable.

Contractor personnel and equipment entering a military installation are subject to security checks. Contractor personnel shall follow any direction given by Military Police or other security or safety personnel.

The Immigration Reform and Control Act of 1986 (IRCA), Public Law 99-603 (8 U.S.C. 1324a) requires employers verify the eligibility of individuals for employment to preclude the unlawful hiring, or recruiting or referring for a fee, of aliens who are not authorized to work in the United States. By signing this proposal/contract or by beginning work under this contract, the Offeror/Contractor certifies it has and will comply with IRCA, to include that it has verified the identity and employment eligibility of any individual employed who is or may be employed by the offeror and works under this contract.

Application for Vendor/Contractor Business Passes: The procedures below are the requirements for Camp Lejeune/MARSOC.

The Contractor will obtain a letter of support from the customer that their contract ultimately supports. The letter of support will identify the Company Name, Contract Number, period of performance of the Contract, location of performance, the driver’s license and expiration date of each of the Contractor’s employees, and the point of contact information for the customer that signed the request. The Contractor’s personnel will take the letter of support to request a business pass. Business Passes issued by Support Services Division’s Police Admin Services Branch to vendors or contractors are effective from the date of issuance, for a period of 60 days or the end of the contract whichever date occurs first. Denial or revocation of a business pass may be made if the applicant:

i. Is listed on the National Terrorist Watch List.

ii. Is not a U.S. Citizen and is illegally present in the U.S. or whose U.S. citizenship, immigration status, or Social Security Number (SSN) cannot be verified.

iii. Is subject to an outstanding criminal warrant.

iv. Whose business pass application contains false or fraudulent information.

v. Has obtained a felony conviction within the last 10 years.

vi. Has obtained a total of three criminal misdemeanor convictions within the last 10 years.

vii. Who is a registered sex offender regardless of the date of the criminal offense.

viii. Has obtained a criminal misdemeanor or felony conviction for the following types of criminal offenses:

1. Offenses of a sexual nature;

2. Offenses of violence;

3. Offenses related to gang related activity, supremacist, or extremist behavior; i.e., hate crimes;

4. Crimes resulting from the possession, use, manufacturer, introduction, or distribution of any illegal drug listed in the Comprehensive Drug Abuse Prevention & Control Act of 1970, Schedules I through

IV;

ix. Offenses in which weapon instrumentality (e.g., firearm, knife, or other bladed instrument, club, brass knuckles) was used either as a means of violence, or threat of violence

x. Whose military active duty was terminated by the receipt of a dishonorable discharge or bad conduct discharge.

xi. Has been issued a debarment order and is currently banned from any military installation.

xii. Who has exhibited characteristics, traits, or other indications that cause concern for the safety or welfare of personnel and/or residents aboard the base; or that causes concern for the physical security of the base.

ix. Offenses in which weapon instrumentality (e.g., firearm, knife, or other bladed instrument, club, brass knuckles) was used either as a means MARSOC Security Requirements:

Contractor and subcontractor employees must comply with installation rules and regulations. The Contractor is responsible for ensuring that each of its subcontractors fully complies with the following provisions, and shall flow down to subcontracts a clause to satisfy this contractual obligation.

ADDITIONAL REQUIREMENTS

(a) Photography is restricted aboard MARSOC. Clearance for photography will be obtained from the Security Office.

(b) Electronic equipment including cellular phones is not permitted within any MARSOC facility.

17.0 CONTRACTOR PERSONNEL.

17.1 CONTRACT MANAGER. The Contractor shall provide a contract manager who shall be responsible for the performance of the work.

The name of this person, and an alternate(s), who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer.

The contract manager or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract. The contract manager or alternate(s) shall be available during normal duty hours within

(24) hours’ notice to meet on the installation with government personnel (designated by the contracting officer) to discuss problem areas.

17.2 QUALITY CONTROL. The Contractor shall establish and

maintain a plan to ensure the requirements of the Contract are provided as specified. The plan shall give the contractor an effective means of identifying and correcting potential and actual non-conformance or lack of performance across the entire scope of the SOW.

17.3 CONTRACTOR EMPLOYEES. The Contractor shall not employ

persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being or operational mission. Contractor personnel shall present a neat appearance and be easily recognized as Contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of the Defense, either military or civilian. The contractor shall endeavor to avoid employing individuals with conflicting financial interests within the meaning of the Joint Ethics Regulation and applicable guidance.

17.3.1 The contractor agrees to utilize only experienced, responsible and capable people in the performance of the work.

The Contacting Officer may require that the contractor remove from the Government job employees who endanger persons or property, or whose continued employment under this contract is inconsistent with the interests of military security.

17.3.2 The Contracting Officer, in writing, may require the

contractor to be removed from the work site, area, or base, objectionable employees. Objectionable employees include those employees not properly attired or those employees using profane language or abusing or disobeying base or conduct rules or regulations.

17.4 CONTRACTUAL RELATIONSHIPS. Contractor personnel shall at all times be under the supervision of the contractor and not under the supervision of the Government or any of its officers or employees.

17.4.1 The contracting officer will bring discrepancies or

noncompliance with the contract clauses, specifications, or SOW to the attention of the contractors’ contract manager or supervisor for necessary corrective action.

18.0 CONTRACTING OFFICER’S REPRESENTATIVE. The COR is

designated as a representative of the Contracting Officer for the purpose of technical supervision, inspection, and acceptance under this contract. CORs for this contract are identified below either by title of position or by name of individual, organizational component, and the dollar limitation per purchase for each position title or individual. These appointed CORs are the only designated representative(s) that are authorized to sign for items under this contract.

List of Contracting Officer Appointed CORs:

To be provided after contract award.

19.0 GOVERNMENT RESPONSIBILITIES: The U. S. Government will:

19.1 Provide the Contractor with the required information to

ensure timely delivery of the services ordered within the provisions/terms and conditions of this contract.

19.2 The COR will make the final decision as to what constitutes damage due to other than normal operation.

20.0 QUALITY ASSURANCE. Government Quality Assurance

Surveillance Plan (QASP). The QASP is implemented by the government to evaluate the output quality and responsiveness of the contractor to ensure that the government receives the services for which public funds are expended. The government’s QASP is not a substitute for the quality control plan implemented and administered by the contractor. The Contracting Officer will designate a government employee as a Quality Assurance Evaluator (QAE), who will be responsible for the monitoring of contractors performance. In accordance with FAR 52.246-4, Inspection of Services-Fixed Price, each phase of the services rendered under this contract is subject to government inspections during both the contractors operations and after completion of tasks. All findings of unsatisfactory or non-performed work will be administered in accordance with FAR 52.246-4(e). All tasks shall be performed in accordance within contract requirements.

The below listed methods of surveillance shall be used in the administration of the QASP and the standards are delineated in the Performance Requirements Survey (PRS) set forth in Figure 1.

Figure 1. PERFORMANCE REQUIREMENTS SURVEY

Performance Objective

SOW Performance Standard

Acceptable Quality Level

Method of Surveillance

Incentives

MFDs are in a fully functional status

5.1 100% compliance

95% COR

inspection/ customer comments

CPARS/ PPIRS

Reporting (positive or negative)

Responds to repair calls and completes authorized repairs within time limits in

SOW.

5.3, 5.4, 5.5, and 5.6

100% compliance

95% COR review of documentation and customer comments

CPARS/ PPIRS

Reporting (positive or negative)

Consumable Supplies

6.0 100% compliance

100% COR

inspection/ customer comments

CPARS/ PPIRS

Reporting (positive or negative)

Reports are delivered IAW the SOW

7.0 100% compliance

NLT two days late

COR review of documentation

CPARS/ PPIRS

Reporting (positive or negative)

Security Requirements

9.0, 10.0, And 6.0

100% compliance

100% COR

Inspection.

Security Office/ Provost Marshalls Office requirements

CPARS/ PPIRS

Reporting (positive or negative)

21.0 PERFORMANCE EVALUATION MEETINGS. The Contracting Officer may require the contract manager to meet with the contracting officer, communications Rep, end user, and other government personnel as deemed necessary. The contractor may request a meeting with the Contracting Officer when he or she believes such a meeting is necessary.

22.0 POINTS OF CONTACTS AND AUTHORITIES. The Contracting Officer is the only person authorized to approve any changes to the requirements of this contract and, not withstanding provisions contained elsewhere in this contract, the authority remains solely the contracting officer.

TO BE PROVIDED AT CONTRACT AWARD

22.1 In the event the Contractor effects any change at the

direction of any person other than the contracting officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price as a result of the change.

23.0 LIABILITY. The U.S. Government accepts no liability for

the actions of the Contractor or its employees and agents.

24.0 PAYMENTS (WAWF). The Contractor shall submit all invoice and receiving reports directly to Wide Area Workflow (WAWF) in accordance with the instructions included in the Addendum to the contract. The COR will verify billing against government records to ensure the proper rate is being charged. The invoice shall be provided 30 calendar days after the established reporting period (monthly) and shall contain:

- Contract Number.

- Equipment Make, Model, and Serial Number.

- Equipment Location: Building and room number.

- Invoice number, date, and performance period date(s).

Accuracy of all invoices is extremely important. Noted invoice discrepancy(s) by the Government during any monthly processing periods, shall be rejected, and resubmitted by the contractor within seven days from receipt date for continuous processing in accordance with Prompt Payment Act (USC, Title 31, 3903(a)) and OMB Circular A-125, Prompt Payment, as revised. All monthly discrepancies will be documented and will serve as official documentation in the evaluation of the contractor's past performance.

25.0 CONTRACT ADMINISTRATION. Correspondence relative to the

administration of this contract shall be addressed to the following:

MARSOC CONTRACTING

BDLG 400 RIFLE RANGE RD CAMP LEJEUNE, NC. 28460 TELEPHONE# (910)

440-0775

PART II. PRICE RELATED FACTORS.

26.0 FLAT RATE PRICES.

This will be a Firm-Fixed Price Contract. The Government requires

Firm-Fixed Price quotes that provide “Flat Rate Prices” for all supplies and services sought. The term “Flat Rate Prices” means one monthly lease price (inclusive of all prints, services, and supplies) per MFD throughout all months of the contract. No other pricing arrangement will be considered by the Government.

27.0 OPERATIONAL LEASE.

MARSOC intends to enter into an operational lease—not a capital lease. (The capital lease criterion is set forth in the DoD’s Federal Management Regulation.) Among other things, this means ownership of equipment will not transfer to the Government at any time, including at the end of the lease. Offeror must provide lease pricing for leases where, throughout the entire lease, ownership of the equipment remains with the offeror. Offeror must not provide prices for lease-to-own type leases.

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